Netcare Jobs

To apply, click on the link at the end of the posts and all the best with your applications

Admin Controller

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

The Admin Controller has an overall responsibility to provide professional service to all customers in line with the Netcare strategic themes and to achieve collection targets, essential to the profitability of the Clinic. Furthermore, the incumbent is responsible to manage, control and collect all outstanding monies due to the Clinic, to liaise with medical aids and resolve all queries for both medical aids and private patients.
The incumbent is further responsible to minimize the financial exposure to the business with regards to credit extended and to render exceptional professional services to all patients and customers.
As the Admin Controller, you are required to be a Brand Ambassador by providing the best and safest person-centred quality customer service whilst living our values of care, truth, participation, compassion, and dignity.

SKILLS PROFILE
 

Education

• Matric or equivalent NQF level 4 qualification
• Higher certificate or diploma in Accounting / Finance / Business Administration at NQF level 6.

Work experience

• 3- 5 years’ experience as a credit or debtors’ controller in a Healthcare environment i.e., Clinic or hospital.
• SAP ISH experience.
• Experience within the Medical industry would be an advantage.

Knowledge

• Computer Literate.
• Knowledge of medical aids.
• Knowledge of billing procedures.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.

Click here to apply

Paramedic

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

KEY WORK OUTPUT AND ACCOUNTABILITIES

OPERATIONAL EXCELLENCE        

Administrative Duties

• Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager for filing (action)
• Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
• Complete E – Patient Report Forms accurately for every patient treated Complete any and all paper work required for overtime worked and leave required
• Perform any other reasonable duties as requested by Operational Manager

Quality Improvement

• Quality assurance to maintain work standards ,integrity of data reporting
• Respond to any emergency if requested and administer Advanced Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
• Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended
• Ensure the cleanliness of the station on a daily basis
• Ensure proper and adequate stock control and replacement immediately after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to involvement in community projects if required
• Required to have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
• Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you

Vehicle and Equipment

• Ensure the effective control of equipment in the Department as per set guidelines
• Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on Geopal, and to report such discrepancies to your Operations Manager
• Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
• Maintain all equipment in satisfactory working condition in accordance with manufactures’ details
• Ensure sufficient care is taken to prevent loss of equipment, and report all losses/stolen ’to management;
• Ensure that all rechargeable equipment is kept serviceable
• Maintain rechargeable batteries.
• Update contents check lists accordingly
• Ensure accurate record keeping for all drugs used and in your possession

Health and Safety

• 100% Compliance with Compensation for Occupational Injuries & Diseases Act requirements
• Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre.
• Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times.
• Act in the manner conducive to basic safety regulations whilst on duty
• Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
• Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
• Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
• Wear the appropriate protective gear on each scene as necessary
• Ensure proper and adequate stock control and replacement immediately after a call if possible

BEST AND SAFEST PATIENT CARE              

Patient Care

• Required to respond to all emergency calls within one minute and all non- emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
• Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
• Keep family members informed about patient treatment
• Hand all patients over to hospital staff as per protocol
• Wear protective gloves when treating or transporting all patients
• Respect the confidential nature of the information patients share with you even after their death
• Be courteous and professional when interacting with patients.
• Accurately document all patients information and valuables
• Ensure drug registers are filled out when appropriate drugs have been administered
• Ensure regular drug stock counts are conducted

GROWING WITH PASSIONATE PEOPLE   

Self-Management and Development     

• Identify self-development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
• Formulate action steps to close the gap between the ideal and actual state of competence
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved    
• Be punctual and behave appropriately to the business environment
• Meet deadlines              

Customer satisfaction

• Ongoing Customers satisfaction according to set standards
• Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all time
• Listen with empathy while remaining professional at all times

SKILLS PROFILE

EDUCATION

Essential

• Current registration with the HPCSA: Professional Board of Emergency Care Personnel as a Paramedic (CCA / N. Dip EMC / Dip EMC)
• Currency with the HPCSA CPG updates.

Preferred

• An education or qualification in business management would be beneficial
• Current registration in ACLS, PALS and ATLS would be beneficial

WORK EXPERIENCE

Preferred

• 4 Years post-  graduate patient care experience in an operational environment would be beneficial
• Relevant computer proficiency would be beneficial  (Microsoft Office)

KNOWLEDGE

Essential

• Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911

VALUES AND BEHAVIOURS

Netcare Values  At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.

The Netcare Way            

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I am always well – groomed to show my dignity.
• I always practise proper hand hygiene to show my care.
• I always seek consent to show my compassion.
• I always say thank you to show my appreciation.
• I always embrace diversity to show I am not a racist

Click here to apply

Human Resources Manager

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTENCY OF CARE

Organisation Design and Process Engineering

• Coordinate and integrate parallel and intercepting workflows, processes and systems to eliminate duplication, and to achieve optimal efficiency and quality outputs across the Business Unit and/or Area in support of adding value to customers.

Risk Management and Industrial Relations

• Understand the interdependencies and barriers between processes, and be mindful of the impact of various workflows, processes and systems pathways on each other.
• Serve the Business Unit as a competent technical representative in arbitration cases, researching and preparing documentation to support the Business / Employer position.
• Proactively advise and educate managers and employees on how to address IR issues such as employee performance, employee conduct and inappropriate interpersonal actions to pre-empt and prevent escalations and formal actions.
• Manage, mediate and resolve conflicts, grievances, confrontations, or disagreements in a constructive manner to minimise negative personal impact.
• Ensure audit compliance in respect of the Human Resource function at Business Unit level.
• Facilitate local shop steward meetings and discussions.

Personnel Administration

• Ensure adherence to all personnel administration policies, processes, systems and procedures; ensuring that personnel records are accurate and up to date.
• Ensure that all standard and non-standard personnel administration queries and work requests are resolved efficiently and effectively with the required SLAs and turnaround times.

TRANSFORMATION OF OUR SOCIETY

Transformation

• Influence the implementation of all transformation strategies including Employment Equity (including BEE), Skills Development and People’s Development, HIV/AIDS, Social Development, and Corporate Social Investment, through establishing and maintaining Workplace Transformation Committees (WTC).

Transformation targets

• Ensure achievement of transformation goals as set out by the Transformation Committee.

Recruitment and Selection

• Demonstrate a satisfactory knowledge of targeted recruitment and selection practices for senior supervisory and managerial positions (C4 and above – Unit Managers and specialist staff) to advertise vacant positions, to shortlist suitable candidates and to conduct structured/ standard interview for recruitment purposes.
• Maintain effective working relationships with local learning institutions and recruitment agencies to expand pool of candidates.
• Leverage referrals through employee referrals, tertiary institution open days, overseas recruitment and through other marketing strategies.

Talent Management

• Develop succession plans for key/ critical positions in the Business Unit (at different levels) to understand leadership and skills gaps and appropriately manages talent flows in the business to ensure that there is a pool of talent available.
• Take active steps to identify and prioritise critical capabilities and talent requirements and support line management in recruiting for talent with a longer term vision.
• Support the development and retention of talent by ensuring that identified talent is effectively utilised and developed through managed work/action learning assignments and coached performance.

Knowledge of Remuneration and Reward Practices

• Effectively apply knowledge of organisational pay structures, pay scales and salary ranges for managerial and non-managerial levels (excluding senior management / executives) to oversee the preparation and final validation of HR Payroll information for the Business Unit and/or Area of operation.
• Understand compa-ratios to effectively manage and appropriately reward individuals across the pay range.
• Understand the difference between financial remuneration packages, direct benefits, financial and non-financial incentives and implement these in line with specified remuneration and reward policies and practices.
• Actively encourage and motivate line to drive employee recognition programmes or initiatives through demonstrating the link with staff engagement and commitment.

Culture and Change Management

• Guide and motivate others to take action in supporting organisational change. Translate and manage the change effort into a step by step implementation plan for the Business Unit or Area that outlines day to day activities that assist others in moving forward.
• Align work systems and processes. Create or adjust systems or processes to support change in a way that reduces complexities, contradictions, or paradoxes.
• Shape and redirect team and group priorities to reflect the organisation’s new focus.
• Anticipate and manage change reactions.
• Anticipate how individuals with their own goals, limitations, and concerns to create a development plan that prepares them for the future.
• Help others launch the new beginning by articulating the new attitudes and behaviours needed to make the change work and then role modelling, providing practice in, and demonstrating what the change looks like.
• Reinforce change by rewarding those behaviours and attitudes that support change.

Knowledge of Learning and Development

• Foster a learning environment that encourages openness, information sharing, inquiry, and trust. Provide opportunities for continuous adult learning in the Business Unit.
• Display an understanding of different learning and development styles and contexts by implementing a blended learning model in the Business Unit that addresses both individual/ group and job level development requirements through appropriate learning delivery channels.
• Actively encourage and seek ways to implement on-job coaching/ partnering and mentoring initiatives within the Business Unit and/or Area to support the attainment of both job and learning outcomes with minimal impact to staffing schedules.
• Facilitate the end to end training plan for the Business Unit: Business Needs Analysis, Training Needs Analysis, Workplace Skills Plan, and monitor and influence the successful attainment of goals via the Annual Training Plan.
• Take responsibility for personal learning to help develop positive and pro-active career and life attitudes, as well as to develop managerial style and a sense of identity.

Build effective collaborative relationships

• Ensure that the internal client base is educated on all of the service delivery elements of HR intranet and face to face consultations.
• Establish networks with the relevant cluster HR specialists to contract delivery against the People Plan of the unit – manage SLA’s, contribute to the delivery of solutions where needed.
• Liaise with a complex network of stakeholders to ensure business growth and business unit sustainability.
• Build strategic inter-departmental relationships to help achieve business goals.
• Promote sound staff, learner and stakeholder relationships.

Personal and professional development

• Assume responsibility for own personal and professional development
• Keep up to date with Netcare’s evolving policies and procedures.

ORGANIC GROWTH AND INTEGRATION

Leadership and Values

• Move others to action by translating the vision and values into day to day activities and guide others to take the appropriate action steps to support vision and values.
• Live and model the organisational vision and values by taking action, making decisions and shaping or redirecting team priorities and behaviours to reflect the vision and values.
• Challenge behaviour within the organisation that violates the vision and values.
• Recognise and reward people whose actions support the organisation’s vision and values.

SKILLS PROFILE

EDUCATION

• A three year Degree or Advanced Diploma in Human Resources Management or an equivalent NQF level 7 qualification.

WORK EXPERIENCE

• Minimum 2-3 years Human Resources Generalist experience, operating as a Transformation or Change Agent.
• Minimum 3 years’ experience on a management level.

KNOWLEDGE

• Good knowledge of Remuneration, Talent Management, Transformation, Recruitment and Selection, Learning and Development, Organisational Design and Reengineering, IR and Performance Management.
• Knowledge of HR and Remuneration systems.
• Knowledge of HR related legislation.
• Knowledge on HR theories, principles and practices.
• Understanding financial principles to interpret key financial information and trends.
• Proven track record in Diversity and Relationship Management.
• Computer proficiency in Microsoft Office suite.

VALUES AND BEHAVIOURS

Netcare Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.

• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I am always well-groomed to show my dignity.
• I always practise proper hand hygiene to show my care.
• I always seek consent to show my compassion.
• I always say thank you to show my appreciation.
• I always embrace diversity to strengthen inclusivity and belonging.

Click here to apply

Pharmacist

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

CONSISTENCY OF CARE

Dispensing medication

• Dispense prescriptions (hospital and retail)
• Ensure maximum safety of patients by providing advice on the appropriate selection, dosage and drug interaction, potential side effects and therapeutic effects of medicines
• Prepare, issue and control all oncology drugs according to Pharmacy policies and procedures
• Act as custodian for the management of Schedule 5 & 6 drugs as per legal requirements
• Record prescriptions as per legislative requirements

Customer service

• Assist and offer advice on the usage, side effects, contra-indications, drug interaction and proper storage of medication to patients and other members of the healthcare team
• Advise and provide information regarding general health matters, including the effective use of medicines, treatment for general diseases, primary health care, screening services, essential medication, mother and child healthcare services, family planning and immunisation

Stock control management

• Supervise and control the acquisition, storage, dispensing, handling, and packaging of medicines to ensure safety, efficacy, and quality thereof.
• Assist with all aspects of ethical stock control including re-ordering of stock, maintaining dedicated stock areas for organisation and expiry dates.
• Conduct cyclical and full stock takes
• Update doctors and wards with regards to out of stock situations and offer alternatives

Administration management

• Conduct related administrative and house-keeping tasks

TRANSFORMATION OF OUR SOCIETY

Teamwork

• Actively participate as a member of a team to achieve goals.
• Communicate effectively to assist other team players
• Supervise and guide Pharmacist Assistants and interns

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare’s evolving policies and procedures
• Keep abreast of new developments in the Pharmaceutical field

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial
• Build relationships with wards to facilitate the understanding and updating of Pharmacy systems and policies

Click here to apply

ECA Emergency Care Assistant

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

ROLE SUMMARY

To enhance operational efficiency and service delivery through quality patient care, fostering a client centric focus through being a brand ambassador and living the Netcare way.

KEY WORK OUTPUT AND ACCOUNTABILITIES

OPERATIONAL EXCELLENCE

Administrative Duties

• Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager for filing
•  Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved    
• Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
• Complete EPRF’s – (Electronic Patient Report Forms) accurately for every patient treated
• Complete any and all paper work required for overtime worked and leave required
• Perform any other reasonable duties as requested by Operational Manager

Quality Improvement

• Quality assurance to maintain work standards, integrity of data reporting
• Respond to any emergency if requested and administer treatment to any patient requiring as per the HPCSA protocols and regulation
• Depending on specialization provide assistance with medical rescue, emergency communications or specialized transport
• Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency
• Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF/EPRF
• Assist with in-service training where appropriate
• Ensure the cleanliness of the station on a daily basis
• Ensure proper and adequate stock control and replacement immediately after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to involvement in community projects if required
• Required to have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
• Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you

Vehicle and Equipment

• Ensure the effective control of equipment in the Department as per set guidelines
• Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to report such discrepancies to your Operations Manager (CARS sheet)
• Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
• Maintain all equipment in satisfactory working condition in accordance with manufactures’ details
• Ensure sufficient care is taken to prevent loss of equipment, and report all losses/stolen ’to management.
• Ensure that all rechargeable equipment is kept serviceable
• Maintain rechargeable batteries.
• Update contents check lists accordingly
• Ensure accurate record keeping for all drugs used and in your possession
• Complete a drug checklist before commencement of shift and provide a handover drug count on completion of the shift

Health and Safety

• 100% Compliance with Compensation for Occupational Injuries & Diseases Act requirements
• Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
• Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times
• Act in the manner conducive to basic safety regulations whilst on duty
• Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
• Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
• Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately
• Wear the appropriate protective gear on each scene as necessary
• Ensure proper and adequate stock control and replacement immediately after a call if possible

BEST AND SAFEST PATIENT CARE

Patient Care

• Required to respond to all emergency calls within one minute and all non-emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
• Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
• Keep family members informed about patient treatment
• Wear protective gloves when treating or transporting all patients
• Respect the confidential nature of the information patients share with you even after their death
• Be courteous and professional when interacting with patients.
• Accurately document all patients valuables
• Record and maintain a scheduled drug register in accordance with the Netcare drug policy
• Ensure drug registers are filled out when appropriate drugs have been administered
• Ensure regular drug stock counts are conducted
• Consult with an ECP or MO before interventions as per the HPCSA ECA protocol
• Ensure that interventions that require reported practice are presented to an ECP or MO within 48 hrs of said intervention

GROWING WITH PASSIONATE PEOPLE

Self-Management and Development

• Identify self-development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
• Formulate action steps to close the gap between the ideal and actual state of competence
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved    
• Be punctual and behave appropriately to the business environment
• Meet deadlines              

Customer satisfaction   

• Ongoing Customers satisfaction according to set standards
• Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all time
• Listen with empathy while always remaining professional

SKILLS PROFILE

EDUCATION

Essential

• Grade 12
• Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an Emergency Care Assistant (ECA)
• Currency with HPCSA CPG updates.
• Communication skills (written and verbal)
• Must be over 21 years old and have a valid PDRP for passengers and a valid Code 10 Driver’s License

WORK EXPERIENCE

Essential

• 1 years post-graduate patient care experience in an operational environment would be beneficial
• Relevant computer proficiency would be beneficial (Microsoft Office)
• Interpersonal relationship skills
• Analytical and Technical skills

KNOWLEDGE

Essential

• Relevant computer proficiency would be beneficial
• Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911
• Will need to work underground (where applicable)

VALUES AND BEHAVIOURS

Netcare Values  At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.

The Netcare Way            

Netcare is committed to providing you with the best and safest care. Our basic service standard holds us accountable for the below seven behaviours:

I always embrace diversity to show I am not a racist.

I always greet everyone to show my respect.

I always wear my name badge to show my identity.

I am always well-groomed to show my dignity.

I always practise proper hand hygiene to show my care.

I always engage to show my compassion.

I always say thank you to show my appreciation.

Click here to apply

Pharmacist Assistant – Qualified Post Bacis

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

CONSISTENCY OF CARE
Customer service
• Be active in the monitoring and improving Internal Customer Service Survey
• Assist and offer advice on the usage, side effects, contra-indications, drug interaction and proper storage of medication to patients and other members of the healthcare team.
• Advise and provide information regarding general health matters, including the effective use of medicines, treatment for general diseases, primary health care, screening services, essential medication, mother and child healthcare services, family planning and immunisation
Dispensing medication
• Dispensing of prescriptions (hospital and retail) under the supervision of a registered Pharmacist and capturing thereof.
• Assist with the sale of the schedule 1 and 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Re-packing of medicine
• Distribution and control of stock of schedule 1 to 6 medicines or scheduled substances
• Ordering of medicine and scheduled substances up to and including schedule 6 according to an instruction of the person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by the pharmacist
Cost per event management
• Monitor and reduce Cost Per Event within the Hospital environment
• Ensure cost containment of drugs in example: special motivation drugs, duration of treatment and generic substitution
• Monitor Managed Healthcare Variances in per diem contracts.
• Increase generic usage of commonly used products (including antibiotics, CVS drugs etc) within the hospital
• Plan and implement Public Health awareness campaigns, such as Breast Awareness Week, Heart Week, and Pharmacy Week etc.
• Manage all Total Parenteral Nutrition queries and orders where and when required
Logistic functions
• Supervise and control the acquisition, storage, dispensing, handling and packaging of medicines to ensure safety, efficacy and quality thereof.
• Assist with all aspects of ethical stock control including: re-ordering of stock, unpacking of stock, maintaining dedicated stock areas for organisation and expiry dates.
• Conduct cyclical counts and full stock takes and preparation thereof
• Processing of stock for internal departments and inter-clinic sales
• Assist in the management of stock in accordance to Netcare Stock Management policy with special emphasis on designated stock areas
• Update doctors and wards with regards to out of stock situations and offer alternatives
Pharmaceutical evaluation
• Do monthly pharmaceutical audit in allocated wards
Research activities
• Ensure that appropriate advice (ranging from new products to updated regimens) is available timeously to meet the needs of healthcare professionals and patients
• Make use of Drug Information Centres (e.g. Medicine Information centre and Pharmnet Amayeza)
• Make use of Research websites (e.g. MEDLINE, EMBASE) / Medical Journals (e.g. PubMed, via Intranet) via Clinical Software
• Cater for the needs of the hospital staff and patients and the specialized scope of practice, e.g. oncology medication, renal transplant medication, emergency clinical pharmacy, etc.
• Document and complete all queries, whether received in writing or telephonically with minimal delay.
Quality assurance and risk management
• Each individual is responsible for their own compliance to regulations as set out by the SA Pharmacy Council.

TRANSFORMATION OF OUR SOCIETY
Education and training facilitation
• Implement and maintain Antibiotic Stewardship Programme within the hospital environment
• Comply and participate with Best Care Always Programme and DVT & AMI Clinical Leadership Pathways, within the hospital environment
• Maintain liaison relationships with medical and nursing staff by providing timely information pertaining to pharmaceutical supplies, drug usage, compatibility etc.
Teamwork
• Actively participate as a member of a team to achieve goals
Personal and professional development
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Develop collaborative relationships to help accomplish work goal.

Click here to apply

Pharmacy Clerk

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

Job Summary: The Pharmacy Clerk will assist in providing quality pharmaceutical care to patients by supporting the pharmacist in all areas of dispensing and clinical pharmacy services.

Job Responsibilities:
– Assist in receiving, storing and preparation of medications for distribution
– Participate in drug therapy review and patient counselling under the supervision of the pharmacist
– Maintain accurate records of prescriptions dispensed including billing information
– Provide general support to the pharmacist as required

Qualifications/Requirements:
– Completion of Grade 12 or equivalent
– Previous experience in a retail pharmacy environment would be advantageous but not essential
– Good communication skills (verbal and written)
– Excellent interpersonal skills
– Ability to work independently and as part of a team
– Compassion and understanding when dealing with patients
– Computer literate with experience using KROLL Pharmacy Software preferred

Click here to apply

General Nurse

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

Job Summary:

Netcare is looking for a General Nurse to join their team. The successful candidate will be responsible for providing quality nursing care to patients in accordance with the nursing process, standards of practice, policies and procedures. You will also assist with admission, discharge, transfer and record keeping processes as well as maintain patient files.

Job Responsibilities:

Provide general nursing care to patients within the Medical Department according to hospital policy, procedure and relevant legislation.

Ensure all documentation is completed accurately and timeously.

Maintain cleanliness of equipment and patient areas at all times.

Assist with admissions, discharges and transfers of patients in a timely manner.

Adhere to the principles of infection control and handle all clinical waste according to hospital policy.

Attend to call bells promptly and efficiently.

Communicate effectively with patients, families and other staff members.

Participate in the handover process on shifts.

Qualifications & Experience:
 

Registered as a General Nurse with the South African Nursing Council or equivalent NQF level 6.

Registration with SANC as a General Nurse.

Previous experience in a hospital environment would be advantageous.

Must have good communication skills.

Ability to work under pressure.

Excellent interpersonal skills.

Compassionate nature.

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Pharmacy Stock Coordinator

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

• Grade 12 or equivalent NQF 4 certificate.
• Basic stores and stock control certificate (BSSC).
• Principles of production and inventory management (PPIM).
• Previous experience in stock management.

• Qualification in Logistics at an NQF level 5.
• SAP Knowledge advantageous
• An intermediate to advanced level of Computer Literacy and proficiency in MS Office applications.
• Ability to work as a member of the team, to not function independently bur to form synergistic partnerships with other divisions.
• Superior interpersonal skills (developing and maintaining positive relationships; communicating clearly and effectively with people at all levels with verbal and nonverbal communication; working with others to identify, define and solve problems).
• Demonstrates excellent organisational skills: organised and structured.
• Multi-tasking ability and the ability to handle stressful situations and difficult stakeholders (internal and external) appropriately.
• Demonstrates genuine care and concern for the person, demonstrating empathy and an ability to understand the situation from a person centred Health and care perspective.
• Previous supervisory skills is advantageous
• Previous stock controller experience is advantageous
• Knowledge and working experience of the pharmaceutical stock control system.

Click here to apply

Receptionist (Medicross)

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

Role Summary

Medicross Healthcare Group is a value driven organisation with a firm commitment to providing patients and their families with a holistic approach to primary healthcare of the highest quality and is underpinned by our professional service.

The Receptionist has exceptional interpersonal communication skills and is the often the first point of contact to the visitors and patients of the Clinic. The Receptionist is responsible for the complete admissions process and handling of associated queries with various stakeholders.

 As a receptionist, you are required to be a Brand Ambassador by providing the best and safest person-centered quality customer service whilst living our values of CARE, TRUTH, PARTICIPTION, COMPASSION and DIGNITY.

The incumbent will be required to provide quality customer services aligned to the overall business strategy, which is inclusive of administrative, switchboard, billing and pay point responsibilities.

A detailed job description will be discussed with successful candidates.

Inherent Requirements

Matric or equivalent NQF level 4 qualification.

Dental experience essential
Higher certificate – NQF level 5.

Previous reception experience (minimum 1 – 2 years) in hospital/clinic environment.

Intermediate computer skills (MS Word, Outlook, Excel).

Knowledge of Medical Schemes.

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NetcarePlus Accountant

Netcare invites you to join our dynamic Healthcare Team of “People Caring for People”!

You are invited to apply and join our Netcare Winning Team!

At Netcare we save lives, come and join this dynamic team!

OPERATIONAL EXCELLENCE
 

The Financial Accountant incumbent will oversee and perform the full accounting function which includes:

• Prepare monthly, quarterly, and annual management accounts with variance analysis and insightful commentary
• General ledger maintenance
• Reconciliations and journal entries
• Handle tax reconciliations (VAT, PAYE, Income Tax) and support accurate SARS submissions
• Maintain an up-to-date asset register.
• Ensure accurate asset capitalization, depreciation, and disposals.
• Assist with external audits, financial reporting, and liaising with auditors and other 3rd parties.
• Develop and maintain internal controls, accounting policies, and financial procedures.
• Provide financial insights and practical recommendations to senior management.
• Perform ad-hoc financial analysis and reporting as needed.
• Produce accurate and timeous financial and management analysis and reporting.
• Prepare management accounts, budgets and forecasts.
• Analyse and report on budget variances.
• Maintenance of the integrity, accuracy and completeness of respective accounting records and information systems.
• Analytical reviews of costs and expenditure to aid EXCO and line management in decision making.
• Maintain fixed assets register, perform physical asset verifications and compile reconciliations
• Managing of risk and reviewing of internal controls as well as compilation of risk reviews
• Ensure complete familiarisation of Netcare’s financial policies, as revised from time to time

Essential Requirements

• A relevant B. Com degree or advanced diploma at an NQF level 7.

Work Experience

• Minimum of 3 years financial experience.
• SAP experience.
• Financial accounting and Income Tax, VAT experience.
• Advance computer literacy.
• Proven knowledge of financial accounting in the Insurance industry.

ACCELERATING TRANSFORMATION
 

Transformation targets

Embrace the transformation goals as set out by the transformation committee by fostering a culture of inclusivity in work and relationships.

Click here to apply