To apply, click on the link at the end of the posts and all the best with your applications.

IT Infrastructure Support Engineer

Job Description

IT Infrastructure Support Engineer

Introduction
Blue Ion provides the best, leading-edge global support services to a variety of international
organizations and focuses on increasing operational efficiencies so that customers can focus on their
core business.

Job Description
We are looking for a talented and multi skilled IT Infrastructure Support Engineer to join our dynamic
team of IT professionals. The successful candidate should have a passion for IT and be extremely
comfortable supporting Windows Desktop and Server environments, both onsite and cloud based as
well as Networking and Access control Security of Lans and Wans. He/she should ideally reside in the
Northern suburbs of Johannesburg, have their own reliable transport and be willing and available for
emergency standby and after-hours support when required.

Duties and Responsibilities:
• Attending to all 1st and 2nd line Support of the Windows desktop environments for all local
and remote offices
• Configuring and supporting Windows server environments both onsite and cloud based.
• Configuring and supporting Microsoft 365 environments i.e. Azure, Intune, Teams etc.
• Configuring and supporting Networking switches, VOIP systems and CCTV/Access control for
all local and remote offices.
• Procurement of desktops, laptops and other IT equipment for the SA offices.
• Setup and configuration of the mailing collaboration systems.
• Setup and configuration of Disaster recovery systems.
• Liaising with suppliers of IT equipment, IT services etc.
• Setup and configuration of all desktops and laptops for the local and remote offices.
• Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all
tickets do not go out of SLA by chasing up and escalating as and when necessary.
• Monitoring of Internet links at all offices and ensuring any issues are followed up and
resolved as soon as possible.
• Regularly reviewing and updating of IT processes, procedures and documentation as
required.
• Regular checks of IT systems to ensure optimal uptime.
• Monthly recons of all IT expenses.
• Conducting IT training for all new staff.

Skills and Qualifications:
• 3-year IT Degree required.
• CompTIA A+, Network+ or Security+ is advantageous.
• 3 – 5 years’ experience configuring and supporting the below technologies: –
o Local and remote Windows Desktop and Server environments.
o Microsoft 365 environments including Azure, Intune, Teams rooms.
o Networking switches.
o Mailing collaboration systems.
o Disaster recovery systems.
o Cloud technologies.
• Experience liaising with suppliers of IT equipment and ISPs.
• Experience working in a team environment with a support ticketing system.
• Must possess an extremely high level of attention to detail in his/her work.
• Good command of the English language both written and spoken.
• Must have reliable own transport.
• Must be willing to work overtime and after hours/standby when required.

Click here to apply

Copywriter

Job Description

Are you a wordsmith with a wild imagination and laser-sharp attention to detail?
Do you dream in taglines and live for scroll-stopping copy?

We’re on the hunt for a Copywriter who brings flair, a creative spirit, and strategic thinking to every project. This isn’t your average desk job—it’s a fast-paced, idea-fueled role where your words will shape marketing campaigns for a dynamic portfolio of brands.

The ideal candidate should be able to generate standalone copy, or text to complement visual concepts created by the design department, across many platforms, including:

• Websites.
• Emails.
• Social media and blogs.
• Press releases.
• Reviews.
• B2B letters.
• B2C Communication
• Articles.
• Brochures.
• Direct Mail Campaigns and Concepts.
• And implement your SEO experience.

Requirements:

• A relevant Copywriting qualification is essential.
• 3+ years relevant experience in a media/marketing environment.
• Must be up to date with current trends and know what is hip and happening on a local and global level.
• A solid understanding and experience with marketing communication.
• A meticulous eye for copy checking.
• Very organized and the ability to plan ahead or schedule priorities.
• Strong written and verbal communication skills.
• The ability to multitask on several projects.
• Excellent admin and reporting skills.

 The role will involve using feedback from colleagues to sharpen writing skills and deliver finished pieces that attract and persuade.

All copy should adhere to the objectives of the project, staying within the brief and

being completely grammatically accurate.

The candidate will be expected to develop his/her skills, expanding their

obvious passion to play with words.

This is definitely not your average 9-5 job. We’re looking for a talented, organized

and energetic individual who will thrive in a busy, highly pressured environment.

A keen interest to learn, plus talent along with an excellent track record will give

you a head start.

Duties and responsibilities:

This position requires a candidate that is comfortable with:

• Multitasking,
• Juggling various brands at once,
• Very Organized,
• Pedantic about deadlines,
• Adaptable to change,
• Have a meticulous eye for detail,
• Excellent time management skills.
• SEO Writing and implementation is imperative.
• Candidate must be hungry for growth and willing to learn.

PLEASE NOTE: As part of a dynamic creative team, it will be necessary to adapt to established best practice procedures across a multitude of systems and the successful candidate will have no problem learning and embracing these procedures and systems.

• Creating interesting, relevant, and engaging content for relevant platforms.
• Writing copy for a variety of brand websites.
• Updating content and graphics to websites via CMS.
• Writing copy for electronic newsletters and emails.
• Writing blog posts and updating social media on a daily basis.
• Copy checking.
• An understanding of mobile-marketing and how to effectively use this to drive web traffic
• Strong writing skills; both long and short copy.
• Identify with brands and conceptualize strategies to communicate their message to
• their target markets.
• Be exposed to a multitude of leading social media channel marketing strategies and how best to employ the tools of the trade.

 Personal Skills/Attributes:

• Be self-motivated and show initiative but also able to follow guidance.
• Excellent communications skills.
• must have ability to conceptualize the bigger picture.
• Must have a burning passion for digital marketing!

Desired Skills

• Copywriting
• Websites
• Emails
• Social media and blogs
• Press Releases
• Reviews
• B2B letters
• Articles
• Brochure
• Direct Mail Campaign
• SEO experience
• “Can-do” attitude

Click here to apply

Brand Manager (iGaming)

Job Description

Job Description: Brand Manager (iGaming)

Role Purpose

The Brand Manager is responsible for developing, managing, and executing the brand strategy across multiple markets within the iGaming industry. This role ensures brand consistency, drives customer acquisition and retention, and enhances player engagement through effective marketing campaigns and innovative brand initiatives.

Key Responsibilities

• Brand Strategy & Positioning
  • Develop and implement the brand strategy in line with business objectives and market trends.
  • Define brand positioning, identity, and messaging to ensure consistency across all channels.
  • Conduct competitor and market analysis to identify opportunities for brand growth.
• Campaign Management
  • Plan, manage, and execute multi-channel marketing campaigns (digital, social, sponsorships, events, affiliates).
  • Work with internal teams to deliver creative assets and campaigns on time and within budget.
  • Monitor campaign effectiveness and optimize performance using data-driven insights.
• Customer Engagement & Retention
  • Develop player-centric initiatives to increase customer loyalty and engagement.
  • Ensure brand communication aligns with VIP, CRM, and acquisition strategies.
  • Collaborate with product and UX teams to deliver a consistent brand experience on-site and in-app.
• Stakeholder & Cross-Functional Collaboration
  • Work closely with product, acquisition, VIP, and content teams to align marketing strategies with business objectives.
  • Liaise with compliance teams to ensure all brand activity adheres to local regulations.
  • Manage external vendors, agencies, and brand ambassadors.
• Performance Tracking & Reporting
  • Track KPIs related to brand awareness, acquisition, retention, and market share.
  • Provide regular performance reports and recommendations to senior management.
  • Manage brand marketing budgets and ensure effective ROI.

Skills & Competencies

• Strong understanding of the iGaming industry (sports betting, casino, esports, or poker).
• Proven ability to develop and execute brand and marketing strategies.
• Strong project management and organizational skills.
• Creative thinker with the ability to translate insights into impactful campaigns.
• Excellent communication, negotiation, and stakeholder management skills.
• Data-driven mindset with proficiency in analytics and reporting tools.

Qualifications & Experience

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 3–5 years of experience in brand management, preferably in iGaming, online entertainment, or digital marketing.
• Hands-on experience with digital marketing channels (SEO, PPC, social media, programmatic).
• Experience managing budgets, agencies, and cross-functional teams.
• Knowledge of compliance and responsible gaming regulations in different jurisdictions (advantage).

Click here to apply

Head of Trading

Job Description

Key Responsibilities:

Strategic & Operational Functions:

• Oversee the pricing and updating of pre-match and live in-play sports (excluding events that come through feeds).
• Proactively monitor market pricing for manually traded and high liquidity events, ensuring competitiveness and profitability.
• Early identification and management of high-risk bets, taking corrective action as needed.
• Actively monitor betting activity on sporting events, mitigating risks and ensuring the company’s exposure is minimized.
• Constantly assess department processes and products, identifying areas for improvement and driving continuous growth.
• Identify and act on opportunities to increase overall profitability within the sports book.
• Collaborate with senior management and team members, sharing innovative ideas to enhance the sports book offering.

Management & Leadership Functions:

• Manage, assign, and oversee trader duties, ensuring tasks are completed effectively, accurately, and within the required timeframes.
• Ensure proper staffing coverage, especially during major events, by managing an efficient and effective rostering system.
• Oversee the quality of work being completed within the team, implementing improvements to maintain high performance standards.
• Stay abreast of industry trends and innovations, using insights to inform internal strategic decisions.
• Align team objectives with the broader business strategy, ensuring the sports book’s success is integrated with organizational goals.

Key Skills & Qualifications:

Essential Skills:

• In-depth knowledge of sports book management, risk analysis, and trading, with a particular focus on local sports.
• Proven leadership abilities, with a strong track record of managing teams and delivering results in a fast-paced environment.
• A self-starter with a high level of motivation and reliability, capable of working independently and taking ownership of the department’s success.
• Strong attention to detail, with an analytical mindset to identify issues and opportunities for improvement.
• Expertise in Fixed Odds Markets and a strong understanding of pricing and trading sports events.
• Ability to understand betting patterns and build knowledge of clients to optimize the sports book’s offerings.
• Excellent communication (both verbal and written), influencing, and leadership skills, able to lead and motivate a team effectively.
• Ability to work well under pressure, meet deadlines, and adapt to change in working practices.
• Strong computer literacy, especially in Microsoft Excel and betting software.
•  

Desired Skills:

• Proven ability to manage a successful sports book team for at least 5 years, with demonstrable results.
• Knowledge and experience with betting software and risk management platforms.
• A passion for sports, with the drive to stay informed on trends, betting behaviors, and market shifts.
• Ability to work flexible hours, including weekends, public holidays, and shifts, to meet business demands.

Qualifications:

• Grade 12 (Matric) certificate required.
• Tertiary education (advantageous).
• At least 5 years of proven experience in a senior role managing a sports book team.

Click here to apply

Onboarding and Conversion Specialist

Job Description

Onboarding and Conversion Specialist Job Description                                                      

Overview

You will play a critical role in optimizing the customer onboarding journey across our Online Casino platform. You will help shape and execute data-driven strategies to improve landing pages, registration funnels, and key user flows. This role requires a strong analytical and curious mindset, attention to detail, and a passion for continuous improvement through A/B testing.

You will work closely with studio, customer acquisition & Marketing teams as well as management to champion our testing capabilities and strategies, working to cultivate a data-driven fail-fast mindset and to drive measurable impact on customer conversion rates.

Candidate Requirements

• At least 3 years experience in a marketing conversion role or digital marketing.
• A customer-focused and goal-orientated mindset with a solid understanding of conversion rate optimization principles and best practices.
• Knowledge of all aspects of conversion enhancement, including copywriting, UX, and web analytics with experience conducting A/B and multivariate tests.
• Critical thinking, attention to detail and excellent project management skills to prioritize tasks effectively
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Strong analytical skills and the ability to interpret complex data sets coupled with excellent problem-solving skills and the ability to think creatively to improve conversion rates.

Areas of Responsibility

• Implementation of new Automated Journeys with a focus on driving relevancy and personalisation of the messages.

• Monitor all conversion touchpoints such as sign up, Failed FTDs, abandoned cc registrations, cross sells in different player baskets and different channels.

• Structure journey’s for improving conversion rates and player touchpoints.

• Adapt Manual strategies that can then be implemented into automated strategies.

• Identify problem areas in conversion, generate new ideas / technologies that we can use to improve conversion, test / improve Player Journeys’ and UI/UX for conversion such as signup process, credit card registration, player onboarding, etc.

• Analyze data from tests to identify patterns, identify key findings, make recommendations and share learnings based on results to positively impact customer experience, conversion rates and future feature developments.
• Own and maintain clear documentation of optimization tests, user journey updates and technical requests in systems such as Jira & Confluence
• Understand different traffic sources and identify what new users are seeking on-site
• Advocate user-centered design methodologies and incorporate qualitative and quantitative research findings to enhance optimization tests
• Collaborate with the marketing team to develop and execute conversion optimization campaigns, including landing page optimization, content optimization, and user experience improvements.
• Provide regular reports and updates on conversion optimization efforts and results to stakeholders.

Objectives

• To identify areas of improvements across the websites and customer touchpoints, implementing solutions to increase conversion rates through new interventions and effective optimization techniques.
• To work with marketing, BI and the development team to ensure that changes made to journeys and feature roll outs improve conversion rates
• To track and report on progress of conversion rate improvements
• To develop and maintain an expert level knowledge of current best practices for conversion rates

Click here to apply

We wish you all the best with your applications