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Network / Infrastructure Manager
Job Description
Faircom, a proud division of the Faircape Group, is a leading Internet Service Provider (ISP) that connects clients through high-speed uncapped fibre solutions, wireless fibre packages, and VoIP connections. We partner with leading infrastructure providers – including managing our own networks – to deliver reliable, world-class connectivity.
We are seeking a detail-oriented, proactive Network / Infrastructure Manager to oversee and optimize a vital part of an established business. In this role, you will influence both strategic direction and daily operations, with the opportunity to benefit from the company’s growth through potential shareholding.
About the Role
This role oversees the entire Group’s network and infrastructure, spanning:
- The Claremont Office and Six luxury retirement villages (each with its own body corporates and residential communities)
- Six healthcare centres based on the retirement villages, including both long-term facilities and subacute centres – with a flagship 83-bed subacute unit in Tokai and a growing subacute facility in Somerset West
- Faircom ISP network, serving approximately 4,500 residential and corporate clients
This is a senior leadership position where you will drive performance, ensure network stability, manage supplier relationships, and build a reliable infrastructure to support both our residents and corporate services.
We offer:
- Above-market related salaries to attract top talent
- Quarterly performance bonuses
- Flexi-time (work between 06h30 – 18h30) to support work–life balance
- Modern, centrally located offices in Claremont, close to Cavendish
- Onsite barista offering free coffee and a subsidised vending machine
- Discounted Faircom ISP packages
- Subsidised parking close to the office
- Long service leave in recognition of loyalty and commitment
Duties will include but are not limited to the following:
- Provide strategic leadership in administering and monitoring the Group’s network infrastructure, ensuring optimal performance, stability, and reliability across all entities.
- Oversee proactive monitoring and troubleshooting processes, ensuring issues are escalated and resolved efficiently through the relevant teams or service providers.
- Plan, approve, and implement network changes and upgrades to improve efficiency, resilience, and user experience, while aligning with Group objectives.
- Direct and oversee the configuration of networks for new sites, ensuring seamless integration with existing infrastructure.
- Ensure best practice in routing and switching through the team’s application of robust protocols and technologies.
- Drive scheduled maintenance and system support, ensuring minimal disruption to both commercial and residential clients, as well as healthcare and office operations.
- Manage the execution of major IT projects (updates, upgrades, migrations, outages), setting realistic timelines, allocating resources, and monitoring delivery.
- Identify and prioritise infrastructure growth areas to support current operations and future expansion.
- Provide oversight for customer growth initiatives, guiding the team in developing innovative strategies to expand the Group’s ISP footprint.
- Engage and collaborate with other business units to ensure IT infrastructure supports broader organisational projects and operational needs.
- Ensure robust data protection by managing and testing backup processes, guaranteeing reliability and compliance.
- Oversee the VOIP platform, ensuring clear, cost-effective, and reliable communications across the Group.
- Maintain and enforce accurate network documentation for compliance, governance, and operational reference.
Qualifications
- Qualification: NQF Level 7 (Bachelor’s) in Computer Science, Information Technology, or related fields.
- Networking certification in Mikrotik advantageous
Experience and knowledge
- Proven experience in network and infrastructure management, ideally with exposure to ISP environments.
- Proven track record managing enterprise-scale networks with multiple sites.
- Background in ISP operations (provisioning, monitoring, client support) – advantageous
- Knowledge of fibre networks, last-mile connectivity, and carrier management.
- Experience in managing teams
Skills and attributes
- Strong technical expertise in routing, switching (L2/L3), firewalling, and VPN technologies.
- Proficiency in network monitoring and automation tools.
- Ability to design and implement secure, scalable infrastructure solutions.
- Result driven
- Leadership, mentorship, and team-building skills.
- Excellent communication skills to engage with both technical and non-technical stakeholders.
- Analytical mindset with strong problem-solving ability.
- Adaptability to manage priorities across multiple business entities and client group
Specific requirements
- Must have a valid drivers licence and reliable vehicle
- Clear health record
- Clear criminal record
- Clear credit record
- Positive written references
At Faircape we offer above-market related salaries, all salaries will be dependent on each individuals experience, qualifications, skills and attributes
Click here to apply
Senior Sous Chef
Job Description
The Faircape Group is a dynamic network of companies with diverse interests, including Healthcare, Retirement Living, and Restaurant & Catering services.
Operating from six prime locations across the Western Cape, we are seeking a talented and experienced Senior Sous Chef to join our Restaurant and Catering team at Onrus Manor, Hermanus.
In this role, you will lead and support our on-site chefs, making sure every meal consistently achieves the highest standards of quality, taste and presentation.
If you are committed to excellence, enjoy mentoring a dedicated team and thrive in a structured, supportive environment, this is your opportunity to make a meaningful difference!
*Please note, candidates residing close to the Hermanus area will be given preference
What We Offer:
At Faircape, we value our employees and offer a range of benefits, including:
- ✅ A collaborative and supportive environment where you’ll work alongside experts who share your passion for making a meaningful impact.
- ✅ Additional leave rewards for long-term commitment.
- ✅ Recognition for your dedication through quarterly performance bonuses.
- ✅ Exclusive discounts on high-speed internet, ensuring you stay connected.
Responsibilities include, but not be limited:
- Managing and mentoring chefs, ensuring proper weekly training and adherence to food safety standards as well as policies and procedures.
- Foster a positive and collaborative work environment among kitchen staff.
- Monitor food presentation, taste, and consistency to meet high standards.
- Upholding impeccable standards of food quality, consistency and hygiene throughout the kitchen.
- Preparing meals according to set recipes and meal specifications
- Ensure strict adherence to meal ingredients and presentation specifications, to guarantee the quality and consistency of each meal
- Manage and oversee the cooking process from preparation to presentation
- Oversee and prepare daily meals for the healthcare facility,Maintaining accurate records of daily food consumption and waste.
- including a rotating four-week menu of varied 3-course meals, while also producing high-quality meals and baked goods for the café to ensure sufficient supply.
- Ensuring and measuring proper food temperatures when cooking and serving of meals
- Collaborate with the team to efficiently manage stock variances, ensuring accurate inventory levels and minimising discrepancies.
- Maintaining a clean and organised kitchen environment and ensuring to follow health and safety guidelines.
- Ensuring that daily food safety documents and paperwork is up to date
Qualifications:
- Chef’s diploma/qualification from a registered tertiary education provider.
Requirements and Experience:
- Proven experience in a Head Chef / Senior Sous Chef capacity
- Knowledge of food quality management and standardisation.
- Maintaining an excellent physical condition and stamina.
- Proficient in various cooking and baking techniques.
- Understanding of health and safety requirements in a kitchen.
Skills and Attributes :
- Culinary Expertise: Meticulous attention to detail in ensuring ingredients are prepared consistently and to high standards. Strong understanding of flavor profiles, ingredient pairings, and culinary trends.
- Adaptability in Cooking Styles: Ability to prepare dishes across various cuisines and dietary preferences
- Leadership: Exceptional ability to inspire, guide, and manage a team effectively.
- Adaptability and Flexibility: Quick to adjust to changing circumstances and demands.
- Problem-Solving: Proactive in identifying challenges and implementing effective preventative solutions.
- Communication: Clear and concise delivery of information to ensure understanding and alignment.
- Commitment to Excellence: Dedicated to maintaining high standards and delivering superior quality.
- Attention to Detail: Meticulous in following specifications and ensuring accuracy.
- Organisational Skills: Highly skilled in managing tasks and priorities efficiently.
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Provide written references with your application.
Working Hours: You will work 16.25 shifts per month, from 07h00 to 19h00, Monday to Sunday. Flexibility is required to accommodate the standby procedure of the company.
Faircape offers a competitive salary, which is dependable on experience, qualifications, skills and attributes.
Explore more about the Faircape Group on our informative website: faircape.co.za
Join Faircape in creating a positive and nourishing environment for our valued residents!
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful
Click here to apply
Waiter
Job Description
Faircape Restaurant and Catering, part of Faircape Life retirement villages, oprerates in 6 prime locations across the Western Cape, providing dining services to village residents and patients in the onsite healthcare centres.
We are seeking Waiters to join our teams at Heritage Manor and Bridgewater Manors in Somerset West. (Preference will be given to candidates residing closer to the Somerset West area)
The successful candidates will be responsible for ensuring guests and residents are served with professionalism, efficiency and courtesy.
Job duties include, but are not limited to the following:
- Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
- Cleaning and refilling cruet and condiment sets.
- Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
- Maintain designated areas to meet required hygiene standards
- Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
- Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
- Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
- Handling customer complaints effectively and reporting all complaints to the manager.
- Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
- Restock and replenish bar inventory and supplies.
- Ensuring accurate billing of orders and reporting any errors to the manager.
- Maintaining high standards of personal hygiene and grooming.
- Be willing to assist outside of normal working hours with private events as required.
Experience and knowledge:
- Proven experience as Waiter
- Bartending and Barista experience advantageous
- Excellent customer service skills
- Ability to work as part of a team
- Knowledge of serving etiquette and basic wine knowledge
Skills and Attributes:
- Excellent interpersonal and communication skills
- Demonstrates a sense of urgency
- Dedicated team player and positive attitude
- Focuses on achieving excellence and maintaining high-quality standards
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
We offer a competitive salary. The amount offered will be dependent on qualifications, experience, and other market-related factors.
You total salary will include Sundays – remunerated at time and a half, public holidays – double and quarterly bonuses paid every 3 months. Please note, quarterly bonuses are discretionary and based on individual performance and company performance.
Working hours:
You will be required to work 16.25 shifts per month.
Normal working days are Mondays to Sundays from 07h00 to 19h00, according to the roster.
Please note:
Your application will only be considered should you complete the following:
1)The one way online interview – the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.
2)Written references are compulsory and applications submitted without these will not be considered.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Click here to apply
Healthcare Coordinator / Registered Nurse
Job Description
At the Faircape Group, we’re not just redefining retirement living — we’re shaping the future of healthcare in luxury retirement villages. Our six world-class facilities are equipped with modern, technologically advanced Healthcare Centres that provide everything from frail care and dementia support to sub-acute recovery and assisted living.
We are looking for a dedicated and energetic Registered Nurse to join us as a Healthcare Coordinator at our Cle du Cap and Noordhoek Manor facilities in the Southern Suburbs.
In this pivotal role, you’ll be the link between residents, families, doctors, and our care teams — ensuring smooth admissions, coordinating care plans, monitoring resident wellness, and supporting our healthcare staff to deliver the highest standard of service.
Why Join Us?
At Faircape, we believe in caring for those who care. Here’s what sets us apart:
- Above-market salaries – your expertise deserves recognition.
- Quarterly performance bonuses – rewarding your hard work and impact.
- Additional leave benefits – because long-term commitment should be celebrated.
- Continuous training & development – we invest in your growth so you can stay at the forefront of healthcare excellence.
- Exclusive staff perks – including high-speed internet discounts to keep you connected.
- A supportive, expert-driven environment – where collaboration, innovation, and compassion come first.
Key Responsibilities
- Facilitate Weekly Wellness Clinics – Conduct and manage a weekly clinic weekly from 10:00–11:00, providing general health assessments, chronic condition monitoring, and preventative care services to residents.
- Coordinate and Perform Discovery Health Checks – Complete Discovery Health wellness assessments, ensuring accuracy, compliance, and timely submission of reports for medical scheme purposes.
- Maintain Health Information Updates – Ensure that resident medical information and care records are reviewed and updated annually to reflect any changes in health status, medication, or care needs.
- Conduct Home-Based Nursing Visits – Perform clinical home visits to residents who are unable to attend the Health Care Centre. This includes providing post-hospitalisation assessments, wound care, administering dressings, and monitoring vital signs.
- Support Frail or Mobility-Limited Residents – Visit and provide nursing support to residents who experience difficulty in accessing clinic services. This includes adapting care to suit home-based settings while maintaining the highest standards of safety and dignity.
Qualifications and Experience
- Registered with the South African Nursing Council (SANC) as a Professional Nurse
- Proven nursing experience, preferably working with the elderly
- Basic knowledge of Discovery Health wellness assessments (advantageous)
- Current CPR/BLS certification
Skills and Attributes
- Excellent clinical assessment and nursing care planning skills
- Strong interpersonal and communication skills to liaise with patients, families, and the multidisciplinary team
- High level of organisational and time management skills — able to work independently in a half-day structure
- Proficient in conducting wellness checks, and chronic condition monitoring
- Compassionate, patient-focused approach with a warm and empathetic manner
- Confidence in home-based care and ability to adapt nursing services to the needs of mobile and frail patients
- Comfortable using electronic health records and documentation tools
Specific Requirements:
- Own reliable vehicle
- Clear health record.
- Clear criminal record.
- Clear credit record.
- Two written references.
Working Hours, Monday to Friday, 08h00 to 17h00
Faircape offers a competitive salary per month. The salary will be dependent on qualifications, experience, and market-related factors.
To apply or learn more about Faircape and the position, you can visit their website at https://faircape.co.za/.
Please note that if you do not hear from Faircape Health within two weeks, your application should be considered unsuccessful.
Click here to apply
Healthcare Receptionist
Job Description
Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre that provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopedic, Surgical, and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients’ rehabilitation progress.
Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects.
We are seeking a warm, organised, and professional Healthcare Receptionist to be the welcoming face of our world-class Tokai Estate facility. Situated in the prestigious Southern Suburbs, Tokai Estate is renowned for its luxury setting and exceptional standards of care.
If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you.
Duties will include, but not be limited to:
- Welcome and greet all visitors into the healthcare in a courteous manner
- Answer all telephone calls in a courteous and professional manner
- Direct calls promptly, efficiently and courteously
- Receive and convey messages in writing, verbally and electronically to the relevant person timeously
- Open, stamp and distribute all incoming mail appropriately daily
- Ensure communication in the Healthcare facility is conducted in a professional manner
- Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
- Prepare starter packs for new employees and assist with fingerprint registration when applicable
- Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
- Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
- Assist with billing and charge sheets
- Collect payments from patients upon discharge when applicable
- Assist the admin team to ensure the professional running of the facility when required
Requirements:
- Proven experience within a similar role
- Experience in hospital/medical environment advantageous
- Administration qualification would be an advantage
Skills and Knowledge:
- Computer literate (Google Docs advantageous)
- Proven organisational and administrative skills
- Professional communication skills – both verbal and written
- Customer service orientated
- Strong interpersonal skills
- Neat, professional and presentable
- Responsible, accountable and dedicated
- Be able to work in a team and independently
- Excellent attention to detail
Specific Requirements
- Solid and positive written references
- Clear credit record
- No criminal record
Working Hours: Normal working days for Reception are Mondays to Sundays. Working day would be from 07h00 until 19h00. You will be required to work 16.25 shifts per month.
The salary on offer is market related. The amount offered will be dependent on qualifications, experience, and other market-related factors.
To see more about Faircape and what we have to offer go and look at our informative website – https://faircape.co.za/
If you do not hear from us within two weeks, please deem your application unsuccessful.
Click here to apply
Carer – Temporary Contract (Maternity Cover)
Job Description
Faircape Health, a division of the Faircape Group, owns and manages six luxury lifestyle villages with state of the art and technologically advanced Healthcare Centres at each village.
We are seeking an experienced, dedicated and compassionate Carer for a temporary contract (maternity cover) to join our team at facility Onrus Manor, Hermanus.
As part of the team, you will play a crucial role in providing personalised care and support to patients requiring long term care – frail care, dementia care, palliative care. Carers are required to adhere to care plans, ensuring patient comfort and fostering a safe and therapeutic environment to assigned residents.
If you are passionate about making a positive impact on the lives of others, we invite you to apply for this rewarding position.(Please note, this position is suited to candidates within the Hermanus area)
Duties include but is not limited to the following:
- Carers are responsible for assisting residents with their daily living activities in accordance with the individualised care plan. This includes providing comprehensive personal hygiene care to residents such as bathing, showering, assisting with dressing and personal grooming.
- You would also be required to offer companionship, emotional support and participate in the following daily activities – taking residents for daily walks, accompanying residents during meal times, assisting with feeding of residents when required, accompanying residents to activities and participating if required.
- All activities with residents are to be charted on our electronic system, Healthware, using the provided company cellphone
- Should there be any changes or causes of concern in a resident’s condition, you are to promptly report this to your senior.
- Carers are to comply with company policies and procedures related to infection control as well as health and safety
- You will also be required to be on camera watch duty on a rotational basis (night shifts) to monitor resident safety, flag irregular movement or possible risks.
Education and Qualifications:
- Acknowledged Carer training from reputable organisation advantageous
- SETA accreditation will be an advantage
Experience and Knowledge:
- Proven experience as a Carer or experience in a similar environment
- Knowledge of caring principles in caring for the aged, this includes: Dementia care, Palliative care, Rehabilitative care
Skills and Attributes:
- Be compassionate, empathetic and to genuinely care about and understand the feelings of residents, showing kindness and concern in all interactions.
- Adaptable to changes within the role as needed.
- Maintain positive relationships with residents, families, and colleagues.
- Possess strong interpersonal and communication skills.
- Work effectively both independently and as part of a team.
- Responsible and accountable.
- Exhibit patience and understanding.
- Demonstrate professional etiquette.
- Have physical stamina and strength.
- Ability to follow instructions and protocols accurately
- Willing to continuously learn and improve caregiving skills.
Specific requirements
- Clear health record
- Clear criminal record
- Clear credit record
- Contactable references
Working Hours and Salary:
- You will be required to work 16.25 shifts per month. This is a night shift position, with working hours from 19:00 to 07:00.
- We offer a competitive Basic Salary plus Sundays work, Public holidays and additional shifts worked.
Additional Benefits:
- Allowance – Staff would be eligible to receive an allowance should they be called to work additional shifts on short notice.
- There are opportunities for professional development and growth within our organisation!
Your application will only be considered should you complete the following:
1)The one way online interview – the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.
2)Written references are compulsory and applications submitted without these will not be considered.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Click here to apply
Laundry Coordinator – Temporary Contract
Job Description
The Faircape Group operates 6 high-end retirement/lifestyle villages in the Western Cape.
We are seeking a Temporary Laundry Coordinator at our facility Heritage Manor in Somerset West. In this role you will oversee the daily operation of the linen department, ensure quality controls are in place, manage service inquiries and work towards achieving the operational objectives while ensuring that the health care facilities operational standards are met.
*Preference will be given to candidates residing in or near the Somerset West area for ease of travel.
Job duties include, but is not limited to the following:
- Oversee the daily operation of the linen department to ensure adherence to operational standards.
- Maintain cleanliness, functionality, and hygiene standards in the linen room.
- Oversee the issuing of linen and ensure that filled linen carts are delivered to designated areas.
- Oversee the proper handling and storage of both clean and heavily soiled linen, including arrangements for re-washing or special treatments.
- Coordinate with external service providers for linen pickup and drop-off.
- Identify and report torn linen, following condemnation procedures.
- Inspect laundered articles to ensure they meet quality standards.
- Provide weekly stock take reports and monitor par levels to ensure adequate inventory.
- Reconcile invoices for laundry services sent and received.
- Submit daily reports on linen productivity.
- Promptly report any operational concerns to ensure timely resolution.
- Notify the supervisor of linen requiring disposal or replenishment, as well as any discrepancies in stock or invoicing.
- Make recommendations to improve processes to the Housekeeping Supervisor.
- Perform additional duties as assigned by the Housekeeping Supervisor.
Education and Experience:
- Grade 12
- 12 months or more experience in the same or similar role
Skills, Knowledge, and Attributes:
- Flexible and adaptable to changing priorities.
- Efficient work ethic with a focus on productivity.
- Enthusiastic, friendly demeanor with good interpersonal skills.
- Reliable and consistent in meeting responsibilities.
- Organized with meticulous attention to detail.
- Creative and proactive in problem-solving and initiative-taking.
- Experienced in laundry management within healthcare settings.
- Knowledgeable in inventory management processes.
- Computer literate
Specific Requirements
- Clear criminal record
- Solid and positive references
- Clear health record
- Clear credit record
Working Hours and Salary:
- Monday to Friday from 07h00 to 17h00 and every alternate Saturday from 07h00 until 12h00. You will be rostered to work on public holidays as operationally required.
- A competitive salary
- Please note, public holidays are remunerated at time and a half. (Not included in the basic salary)
Additional Benefits:
- Bonus – Quarterly Bonuses are discretionary and based on individual performance and company performance. (Bonuses are paid every 3 months after a successful probation period)
Your application will only be considered should you complete the following:
1)The one way online interview – the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.
2)Written references are compulsory and applications submitted without these will not be considered.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Click here to apply
Kitchen Manager
Job Description
Faircape Restaurant and Catering, part of Faircape Life’s luxury retirement villages, provides world-class dining experiences across 6 prime locations in the Western Cape. We serve restaurant-quality meals daily to both residents and patients in our on-site healthcare centres – ensuring comfort, care, and excellence in every plate.
We are now looking for an experienced and motivated Kitchen Manager to join our team at Noordhoek Manor, our prestigious lifestyle village located just over Ou Kaapse Weg, only 10 minutes from Blue Route Mall.
Your focus will be on ensuring operational excellence by working closely with the Chefs.
This role will entail maintaining stock control, hygiene, and compliance standards in the kitchen.
Why Join Faircape?
- Above-market salaries – ensuring we pay for excellence.
- Work-life balance – no late-night shifts, stable and structured hours.
- Prestigious working environment – modern facilities, luxury setting, supportive team culture.
- Career growth – with 6 world-class facilities, opportunities to develop across multiple sites.
Duties will include but are not limited to:
Stock & Kitchen Operations
- Implement and enforce all Standard Operating Procedures (SOPs).
- Oversee daily stock control: food, beverages, and kitchen equipment.
- Conduct daily/weekly stock counts and ensure accurate reporting.
- Manage procurement according to company policy.
- Control and minimise wastage through efficient portioning and monitoring.
- Maintain and monitor kitchen equipment to ensure smooth operations.
- Guarantee proper food storage, temperature checks, and stock rotation.
Health, Safety & Compliance
- Lead HACCP implementation and regular hygiene checks.
- Attend and contribute to monthly Health & Safety meetings.
- Ensure compliance with Department of Health and company standards.
- Report, investigate, and resolve all incidents and hazards immediately.
- Drive a safety-first culture among all kitchen staff.
Team Leadership & Training
- Supervise and mentor a scullers
- Conduct regular performance check-ins and provide on-the-job coaching.
- Train staff on SOPs, safety procedures, and efficient kitchen practices.
- Ensure proper induction and onboarding of new team members.
Administration & Reporting
- Complete and submit accurate daily, weekly, and monthly kitchen reports.
- Manage asset stock (fixed assets, crockery, utensils, equipment).
- Ensure accurate audits and reconcile any discrepancies.
- Suggest and implement process improvements to drive efficiency.
Qualification:
- Matric
- Degree or Diploma in Hospitality Management / Culinary Arts
- Advanced Certificate in Kitchen Management (advantageous)
- Food Safety / Hygiene Certification
Experience and Knowledge:
- Previous management experience
- Previous experience in food service industry
- Knowledge and experience of kitchen operations
- Health & Safety knowledge and experience
- Knowledge and Experience with point of sale systems
Skills and Knowledge:
- Well-groomed and professional.
- Computer literate
- Proficient with Excel and understanding of formulas
- Excellent communication skills.
- Excellent customer service skills.
- Ability to interact with residents and co-workers in a friendly, enthusiastic manner.
- Team leader and team player with a positive attitude.
- Strong leadership skills.
- Ability to exercise tolerance and communicate effectively with the elderly
Attributes:
- Excellent report writing and admin skills.
- Ability to handle pressure and multitask effectively.
- Professional communication and interpersonal skills.
- Good organisational skills and strong management capability.
Specific Requirements:
- Clear health record
- Clear criminal record
- Clear credit record
- Own reliable transport
- Two written references
Working Hours:
- Working hours are 45 hours per week, Monday to Friday, 07h30 – 17h00 and every alternate Saturday, 08h00 – 13h00
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Click here to apply
Carer Supervisor
Job Description
Faircape Health delivers the full continuum of care across six world-class healthcare facilities, all located within luxury retirement villages in prime Western Cape locations.
We are looking for a Carer Supervisor to join our dedicated healthcare team at Noordhoek Manor — just a quick 15-minute drive from Blue Route Mall over Ou Kaapse Weg.
If you are passionate about exceptional care, thrive in a leadership role and enjoy the pace of a dynamic healthcare environment, this is your chance to make a real difference.
In this role, you’ll inspire, guide and train our team of carers, ensuring they remain motivated, confident and committed to delivering the compassionate care we are known for.
What We Offer:
At Faircape, we value our employees and offer a range of benefits, including:
- ✅ A collaborative and supportive environment where you’ll work alongside experts who share your passion for making a meaningful impact.
- ✅ Additional leave rewards for long-term commitment.
- ✅ Recognition for your dedication through quarterly performance bonuses.
- ✅ Exclusive discounts on high-speed internet, ensuring you stay connected.
Key Responsibilities:
- Lead, supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents/patients.
- Ensuring care plans are properly executed and charted on the online internal system.
- Monitor compliance with company policies and procedures, ensuring adherence and reporting any non-compliance to the Carer Manager.
- Conduct probation assessments, and ensure that performance documentation is completed and submitted timeously.
- Address disciplinary issues by reporting and investigating incidents, logging them with HR, and issuing necessary outcomes in accordance with the company’s guidelines.
- Ensure that each shift is adequately staffed, and that leave requests (annual, sick, or family responsibility) are accurate, submitted promptly, and planned in advance.
- Ensure staff are presentable and well groomed at all times, this would include ensuring staff are wearing correct uniforms.
- Conduct direct intervention training and identify any gaps in knowledge or skills within the team, ensuring that they are promptly addressed.
- Ensure carers respond promptly to call bells, panic buttons, and emergency situations, while also providing assistance to the team with care tasks and activities as needed.
- Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents/patients.
- Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
- Ensure equipment allocated to staff is securely stored, checked, and accounted for at the end of each shift. Additionally, ensure healthcare inventory supplies are accurately issued and maintained with regular inspections.
Skills and Attributes:
- Exceptional leadership and managerial abilities
- Strong time management and organizational skills
- Competent in guiding, mentoring and supporting team members
- Flexible and adaptable in diverse situations
- Responsible, accountable and dependable
- Excellent critical thinking and problem-solving abilities
- Consistent adherence to instructions and protocols
- Outstanding interpersonal skills
- Proficient in computer use
- Professional demeanour and etiquette
- Ability to perform well under pressure
Additional Requirements:
- Clear health, criminal and credit records.
- Contactable, positive references.
Working Hours:
- Monday to Friday, 07:00 to 17:00, with occasional weekend and public holiday shifts as operationally required.
- Flexibility to attend to the night shift when required to complete tasks such as probation reviews, training, disciplinary matters etc.
Compensation:
- The salary offered will be dependent on qualifications, experience, and other market-related factors.
Visit Faircape Health to learn more about us and apply today.
Your application will only be considered should you complete the following:
1)The one way online interview – the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team.
2)Written references are compulsory and applications submitted without these will not be considered.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Transform your career and make a difference in residents’ lives with Faircape Health!
Click here to apply
HR Business Partner / Industrial Psychologist
Job Description
Ready to Redefine the Employee Experience at Faircape Group?
Are you passionate about transforming how people experience work? Do you thrive on translating strategy into purposeful action, with integrity, empathy, and resilience guiding your every move? If so, we’d love to connect with you.
At Faircape Group, we operate across diverse industries – Healthcare, Retirement Holdings, Telecommunications, ISP, Utility Management, Property Management, and Infrastructure Installation. But at the heart of our success are high-performing teams that are collaborative, values-driven, and committed to delivering excellence together.
We’re seeking a forward-thinking HR Business Partner / Industrial Psychologist to join our dynamic team. You’ll be more than a support function, you’ll be a trusted strategic partner, shaping the culture, performance, development, and wellbeing of our people at every stage of their journey.
What You’ll Be Driving
Strategic HR Partnering
- Serve as a consultant and sounding board to managers and the executive team, helping embed a culture of ownership, trust, and alignment.
- Co-create solutions for people challenges that reflect both strategic vision and lived experience on the ground.
Learning & Development that Matters
- Lead and evolve our training framework to meet changing skill demands across industries.
- Design learning that’s not only compliant, but compelling – turning gaps into growth stories.
- Drive monthly insights from training data and collaborate to refine and future-proof development plans.
- Oversee training & development efforts, using our internal tracking platform and align with managers to ensure that annual plans are drafted and executed.
- Submit annual training reports and workplace skills plans to our relevant SETAs in collaboration with the HR Generalist, utilising this as a foundation to drive and improve learning efforts.
Performance with Purpose
- Ensure job design and KPIs align with SMART principles and performance structures.
- Enable managers to have performance conversations that are honest, future-focused, and tied to tangible growth paths.
- Support succession planning that safeguards institutional knowledge and nurtures emerging leaders.
Onboarding with Intention
- Manage onboarding journeys that are structured yet personal, so every new joiner feels confident and connected from before day one.
- Review and refine the onboarding experience quarterly, turning feedback into action.
Wellness & Engagement
- Champion wellness that’s woven into daily life, not isolated to once-off events.
- Curate initiatives rooted in data, ensuring wellness and engagement are both impactful and inclusive.This includes setting up plans and positioning it for approval and execution on an annual basis, reviewing impact & effectiveness for reporting back to management with supporting metrics.
Compliance & Operational Excellence
- Keep our HR infrastructure efficient, ensuring policies, processes, and practices remain compliant, consistent, and people-centric.
- Act as a strategic advisor on key labour issues, bringing clarity and fairness to the table.
Retention & Culture
- Turn insights from satisfaction surveys into meaningful improvements.
- Curate culture-building efforts – from recognition and engagement plans to internal branding, that promote connection and purpose at every level.
What You’ll Bring to the Role
- Required: Honours degree in Industrial/Organisational Psychology or Human Resources Management with broad HR generalist background (depth in OD, ER, talent development, and policy frameworks).
- Desired: HPCSA registration as an Industrial/Organisational Psychologist (preferred)
- Strong grasp of South African labour laws, performance structures, change management principles, and talent management.
- Standout communication and facilitation skills – you connect with empathy and confidence.
- A sharp eye for trends, patterns, and practical solutions. We’re looking for a data-driven and action-oriented individual that can use qualitative and qualitative information to shape initiatives that are truly impactful.
- A values-aligned, collaborative mindset (you lead change with courage, kindness, compassion, confidence, and credibility).
This role is an opportunity to create the kind of workplace you’d want to work in. If you’re ready to help us build a culture that unlocks human potential across sectors, we can’t wait to meet you.
Specific Requirements
- Solid and positive written references
- Clear credit record
- No criminal record
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 06h30 and 18h30.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers market-related salaries, dependent on experience, qualifications, skills and attributes.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Click here to apply
We wish you all the best with your applications
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