Netcare Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

ECP – Emergency Care Practitioner

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

Key Responsibilities:

• Perform comprehensive patient assessments and formulate differential diagnoses
• Act as a clinical lead, supervising and supporting other EMS personnel
• Maintain clinical governance standards and contribute to quality improvement initiatives

Requirements:

• Registered as an ECP with the HPCSA
• Valid Code 10 driver’s license with PrDP
• Experience in both primary response and inter-facility critical care transport
• Ability to lead teams and operate in high-acuity, high-pressure environments

Click here to apply

AEA

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.KEY WORK OUTPUT AND ACCOUNTABILITIES OPERATIONAL EXCELLENCE Administrative Duties • Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager • Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit • Complete E- Patient Report Forms accurately for every patient treated • Complete any and all paperwork required for overtime worked and leave required • Perform any other reasonable duties as requested by Operational Manager Quality Improvement • Respond to any emergency if requested and administer Intermediate Life Support treatment to any patient requiring as per the HPCSA protocols and regulations • Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency • Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF / EPRF • Ensure the cleanliness of the station on a daily basis • Ensure proper and adequate stock control and replacement immediately after a call if possible • Attend CME training to maintain CPD compliance • Submit to involvement in community projects if required • Have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarize yourself with any changes to the treatment protocols as prescribed by the HPCSA • Adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you Vehicle and Equipment • Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to your Operations Manager Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week • Maintain all equipment in satisfactory working conditions in accordance with manufacturers’ details • Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen ’to management. • Ensure accurate record keeping for all drugs used and, in your possession, Health and Safety • Ensure that you comply with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre • Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times • Act in a manner conducive to basic safety regulations whilst on duty • Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle • Ensure that the scene of an incident is safe to approach and if not, make such a scene safe according to the regulations in your specific level of emergency care training • Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately. • Wear the appropriate protective gear on each scene as necessary • Ensure proper and adequate stock control and replacement immediately after a call if possible SKILLS PROFILE EDUCATION Essential • Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an AEA. Up to date with the latest HPCSA CPG guidelines. • A valid PDRP for passengers • A valid Code 10 Driver’s License WORK EXPERIENCE Essential • Must be over 21 years old • 2 Years post graduate patient care experience in an operational environment would be beneficial • Computer proficiency would be beneficial (Microsoft Office) KNOWLEDGE Essential • Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911

Click here to apply

Pharmacy Stock Clerk

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

Inherent Requirements

· Grade 12 and Computer literate

· SAP working knowledge would be advantageous

· Stock management qualification will be advantageous

· Previous experience with medical / pharmaceutical goods is advantageous.

· Theatre or Pharmacy Stock Control would be advantageous.

· Excellent interpersonal and communication skills.

· Ordering of ethical, consumable and surgical stock

· Ensuring correct quantities of stock are ordered according to Netcare Stock Policies

· Ensuring that stock is ordered from the correct suppliers in order of preference

· Processing orders timeously and ensuring follow up and feedback to stakeholders

· Out of stock items to be communicated to pharmacists, nursing staff and doctors

· Unpacking of surgical and ethical orders with special attention to fridge lines

· Capture of surgical items dispensed to a patient

· Management of month end processes. Preparation and participation in all aspects of a full stock take and monthly cyclical counts

· Participate in the monthly cyclical counts and scheduled stock takes

· Attend to the stock management cycle of slow moving, near expiry date stock for return to the supplier

· Available for shift work, part of stock rotation team on weekend roster

· Daily stock movement duties and administration (housekeeping, identifying slow moving stock, near-expiry stock);

· Dispensing surgical stock, Data capturing, packing of stock and replenishing theatre stock and ward stock.

· Maintain a good interpersonal relationship with Pharmacy Department, nursing personal and unit manager. Application process Interested candidates who meet the above criteria are requested to e-mail a detailed CV to ParklandsRecruitment@netcare.co.za By applying for this position and providing us with your CV and other personal information, you are consenting to the information being processed for possible recruitment and selection purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within 30 days after the closing date of this advert should consider their application as unsuccessful. We will retain your CV and other information provided on our electronic system for 12 months. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection, and we will immediately securely destroy your personal information.

Click here to apply

Driver

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

OPERATIONAL EXCELLENCE

Deliveries and collections

• Collect and deliver specimen, stock and documents as per the instructions.
• Take or collect visitors or patients from the airport/hotels/courses as and when requested.

Vehicle maintenance

• Ensure Diagnostics vehicles are taken to and collected from the relevant dealership for services as and when required.
• Wash the pool vehicle and ensure that the vehicle is clean at any given time.

Administrative duties

• Complete required documentation of deliveries etc. (obtain signatures for receipt of deliveries).
• Complete fuel log book for business kilometers travelled as and when in use.
• Complete all reasonable duties requested of you by the Hospital Manager.
• Complete all filing as and when required.
• Fax all correspondence to relevant parties as and when requested.
• Send faxes/emails within one hour of the request.
• Assist with any other administrative duties upon request, including:
• Collection or delivery of items required for repairs and maintenance of Netcare facilities.
• Marketing initiatives as and when requested to do so by the Fleet and Logistics Manager.

Customer and patient service

• Build customer loyalty by managing work effectively.
• Ensure excellent customer service at all times.

Personal and professional development

• Assume responsibility for own personal and professional development.

Keep up to date with Netcare’s evolving policies and procedures.

EDUCATION

Required

• Grade 12 or equivalent NQF Level 4 qualification
• A valid Code B or C1 Driver’s License
• Professional driving permit (PrDP)

WORK EXPERIENCE

Required

• Minimum three (3) year’s driving experience as a driver.

KNOWLEDGE

Required

• Good general understanding of the province/geographic routes.
• Good communication skills (written and verbal).

PHYSICAL REQUIREMENTS

In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

Click here to apply

Person Centred Care Officer

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

Person centred Health and care focuses on dignity and respect, information sharing, participation and collaboration. Person centred care highlights a way of thinking and acting that focuses on a partnership with an individual to ensure that their immediate needs are met. Providing choices and respecting choices made by them. At all times still delivering that exceptional level of care with a strong focus on respect and compassion. The focus is on a holistic approach to wellness, putting the Netcare patient and their families at the centre of the Netcare quality care model, maximising patient satisfaction while at the same time digitally enabling the Netcare of tomorrow.

The Person Centred Care Officer will assist with improving the efficiency and quality of contact with patients and family by being involved in patient interactions and the resolution of complaints. This individual will ensure a high level of patient service including meeting patient needs, maintaining patient service levels and monitoring and reacting to patient feedback.

The Person Centred Care Officer will anticipate needs and build rapport with the patient so that the patient values the experience and feels they can return to a Netcare facility in future. The focus is on building a long standing relationship where patient social circumstances, preferences, values and needs are all taken into consideration. This individual will participate in discussions regarding patient feedback and will facilitate and co-own the investigation and responsibility of complaint resolution. This will include documentation and feedback to the customer.

INHERENT REQUIREMENTS:

• Grade 12
• Relevant Tertiary Qualification
• At least 2-3 years’ experience working in a customer facing role within a healthcare or hospitality environment

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family.

We care about the participation of our people and our partners in everything we do.

We care about truth in all our actions.

We are compassionate about quality care and professional excellence.

Our basic service standard holds us accountable  for the below seven behaviours:

I always greet everyone to show my respect.

I always wear my name badge to show my identity.

I am always well-groomed to show my dignity.

I always practice proper hand hygiene to show my care.

I always seek consent to show my compassion.

I always say thank you to show my appreciation.

I always embrace diversity to strengthen inclusivity and belonging.

Click here to apply

Akeso Admin and Finance Manager

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

 The Admin and Finance Manager will form part of the team that is responsible for the overall financial management of the Akeso Hospital’s finances. This will include all processing required to keep the accounting records up to date, administration and management of all balance sheet accounts including but not limited to debtors, creditors, cash and cash equivalents, loan accounts and statutory balances, as well as administration relating to tax matters.

The Admin and Finance Manager will also be actively involved in preparing annual budgets and quarterly forecasts in line with group requirements, and will be responsible for the preparation and review of management packs for the entity/hospital.

The incumbent will also be responsible for the management of the day-to-day administrative processes to ensure that a smooth and efficient administrative system is maintained at each hospital.

The incumbent will further work together with the Group, Divisional and Regional Financial Managers to ensure that all financial aspects of the Division are monitored and reported on.

REPORTING STRUCTURE

DIMENSIONS IN RELATION TO ORGANOGRAM

Direct Line Manager

Hospital Manager

Direct Reports

Group Finance – Financial Managers / Regional / Divisional / Group

ORGANOGRAM

RELATIONSHIPS

Key internal relationships

Admin Team, Hospital Management, Senior Business Management, Tax and Treasury Teams, Group Finance Team, Divisional Financial Managers, Company Secretarial Team, Shared Services Centre, Internal Auditors.

Key external relationships

Vendors, Bankers, Auditors

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTENCY OF CARE

Utilising the Quadruple Aim to deliver consistently excellent clinical services, ensuring the best and safest person-centred care.

• A shift towards wellbeing and wellness and away from curative, episodic care.
• Ensuring customer centricity is at the centre of all we do, driving greater convenience and integrated, personalised experiences.
• Delivering the best quality and consistency of care.

DISRUPTIVE INNOVATION

Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.

• CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management

Responsibilities

• Compilation, review and interpretation of all financial and admin reports, monthly management pack and various analytical reports.
• Assisting with monthly audit trail analysis.
• Procurement of clinic goods.
• Management of credit control and billing procedures, including FOREX calculations and patient refunds.
• Management of admissions, pre-authorisation processes and patient financial Case Management.
• Preparation of budgets and forecasts.
• Monitoring, control and management of budget.
• Monitoring of Hospital Management System in conjunction with Clinic Manager.
• Review Human resources reports.
• Management and control of asset register.
• Management and control of patient and admin records and archive filing.
• Management of petty cash and preparation of payment schedules.
• Monthly reporting to Head Office, including income statements / budget analysis / reconciliations.

Financial planning

• Co-ordinate budget and forecast process to ensure timely hospital submissions.
• Liaise with IT and Systems to prepare system areas for budget and forecast process.
• Responsible for Hospital budgets and forecasts, taking into consideration group finance guidance, trends, and other factors.

Financial processing

• Maintenance of Asset Registers.
• Management of bank reconciliation process.
• Management of petty cash.
• Processing of supplier / customer supporting documents.
• Processing of monthly accruals and provisions.
• Processing of routine and non-routine monthly journals including but not limited to payroll and revenue journals.
• Reconciliation of intercompany transactions.
• Payroll and related taxes and submissions to relevant authorities.

Financial reporting

• Balance sheet analysis and reporting.
• Prepare monthly debtors reports.
• Prepare monthly management accounts and disclosure submissions.
• Monthly review and report preparation of performance of projects implemented.
• Preparation of interim and year‐end disclosure packs.
• Review Annual Financial Statements for completeness and accuracy.

Financial management

• Produce accurate and timeous financial and management analysis and reporting.
• Analyse and report on balance sheet reconciliations, cost and benchmarking implications / results.
• Analyse debtors’ book; identifying, understanding and highlighting the impact on hospital financials.
• Prepare management accounts, budgets and forecasts.
• Execution of relevant standard operating procedures to ensure good corporate governance.
• Analyse and report on budget variances.
• Assist with corrective operational actions to ensure successful implementation of systems and processes.
• Process and/or review general ledgers.
• Prepare balance sheet reconciliations.
• Ensure VAT compliance.

Audit activities

• Liaise and attend to auditors (external and internal).
• Ensure quarterly sign-off and clearing of internal audit reports.
• Ensure follow-up and clearing of external audit queries and management letter points.

Control and governance

• Ensure compliance with company policies and procedures.
• Review company policies and procedures on an annual basis to ensure risks are being adequately mitigated.
• Prepare SOPs for new or changed processes.
• Monitor internal controls and initiating changes as required.
• Manage control self-assessments (including peer reviews).

TRANSFORMATION OF OUR SOCIETY

Continuing to invest in and develop our workforce and communities

• Embrace diversity to strengthen inclusivity and belonging

Transformation

• Drive a commitment to the transformational goals of Akeso and Netcare by actively monitoring alignment to the goals as set out in Akeso and Netcare’s Employment Equity plan

Stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Develop collaborative relationships to help accomplish work goal
• Communicate effectively when responding to customer enquiries/queries so that informed solutions are given to satisfy the customer.
• Inform divisions/regions regarding Billing-related activities.
• Serve on various committees, task forces, or advisory groups as required.

Teamwork

• Actively participate as a member of a team to achieve goals.

People management and development

• Create an environment where staff are aware of the role they play and their value to the organisation.
• Assign decision-making, authority, tasks and responsibility to appropriate persons in order to maximise organisation and employee effectiveness.
• Responsible for staff recruitment and to facilitate a culture that is supportive of talent management processes.
• Ensure professional conduct and appearance of staff.
• Support subordinate career development and training and development of staff.
• Manage and assess employee performance.
• Facilitate conflict management.

Personal and professional development

• Maintain updated knowledge of relevant legislation, amendments and related information pertaining to the financial field, especially changes to IFRS and the Companies Act.
• Responsible for self-development and continual upgrading of job-related knowledge and skills.
• Assume responsibility for own personal and professional development.
• Keep up to date with Akeso and Netcare’s evolving policies and procedures.

ORGANIC GROWTH

Strategic engagements with doctors and funders, investing to maintain the quality of our facilities and developing new products and services to promote inclusivity and access

INTEGRATION

Strategic and synergistic partnerships between all divisions

INVESTMENT

Creating economic value and optimising capacity utilisation

SKILLS PROFILE

EDUCATION

Required

• BCom Financial Accounting or relevant finance degree
• 5 – 10 years’ of relevant experience in a similar role
• A relevant accounting or equivalent NQF 7 level qualification
• Honours – NQF Level 8
• Articles completed

WORK EXPERIENCE

Required

• Minimum 1 year post-article experience (if Articles completed); or
• Minimum 5 years’ experience (if no Articles completed); or
• Previous experience in similar environment
• Excellent communication skills (written and verbal)

KNOWLEDGE

Required

• Proficient computer skills with emphasis on Excel – SAP
• Up-to-date knowledge of GAAP

PHYSICAL REQUIREMENTS

In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

VALUES AND BEHAVIOURS

Netcare Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.

• Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
• Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
• Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
• Compassion – The creative, compassionate, and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
• Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• I always greet everyone to show my respect.
• I always wear my name badge to show my identity.
• I am always well-groomed to show my dignity.
• I always practice proper hand hygiene to show my care.
• I always seek consent to show my compassion.
• I always say thank you to show my appreciation.
• I always embrace diversity to strengthen inclusivity and belonging.

SKILLS

Coaching Others

The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change

The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development

The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.

Taking Action

Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making

Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self

Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

The capacity to identify and respond to the needs of internal and external customers.

Adapting and Responding to Change

Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

The capacity to improve systems and processes to facilitate continuous improvement.

Technical Knowledge

The capacity to perform a technical function to required standards.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.
• Travel to support the functions of the role may be required. Delete where not applicable

AGREEMENT

The line manager had discussed the role profile with the employee and the latter understands the content of the role profile.

The job description is a true reflection of the current requirements of the position but may be subject to and may include aspects not covered in this job description.

Netcare reserves the right to amend the role profile in consultation with the employee.

The employee is advised that the content of the role profile has a direct link to the performance development process. Any changes to the performance development process must be included and signed off on the role profile document.

Click here to apply

Ward Administrator

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

CONSISTENCY OF CARE
Telephone Etiquette
• Answers the telephone in a friendly and professional manner.
• Takes messages for staff, patients and doctors.
Bed Bookings
• Document bookings from the Bed Booking Clerks and allocate beds to new patients in the ward.
• Admit the patient into the ward.
• Ensure all new admissions are on the patients name board with the time and date of theatre.
• Update patient board when patient arrives
Admissions
• Welcome the patient.
• Accompany the patient to his/her room
• Ensure the patient receives a ward information form.
• Place patient stickers in the Ward Admission Register.
• Clinical work station must be accurate-check that the patient is in the correct room and bed. Correlate SAP, CareON and IMT( Correct patient in correct bed)
Transfers
• Ensure suitable arrangements are made with the ward that patient is being transferred to or from.
• Ensure the transfer form has been completed by the relevant nurse and filed in the patients file- (Non-CareON hospitals)
• Obtain a bed number and unit and hospital for any interfaculty transfer
• Inform and confirm the relevant nursing staff about the transfer arrangement. Ensure that Transfer process has been completed on CareON by the relevant nursing staff.
• Ensure the doctor and the patients families are informed of the transfer.
• Ensure ward transfer are done timeously on SAP.
Discharges
• Inform the patients’ family of discharge when requested.
• Ensure the patient is discharged timeously on SAP.
• Ensure that discharge process has been completed on CareON by the relevant nursing staff.
• Ensure discharge files are accurately completed and sent to billings.
• Assist Nursing Staff to make follow up appointments for the discharged patient.
Ward Staff Administration
• Assist with staff shift planning in the ward if required.
• Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
• Ensure that the nursing staff are informed of new memorandums distributed by the business. Update internal communication book and unit specific digital group.
• Transcribe off duties to staff allocation book.
• Take minutes of staff meetings.
Stock Control
• Assist the Unit manager with stock related issues.
• Capture manual charge sheets when required.
• Assist with management of stock in the absence of a Stock Controller. Work closely with the allocated stock controller to ensure optimum stock levels.
• Ensure stock levels are at the required levels (stationery and ward stock).
General Tasks
• Maintain excellent customer care with all ward stakeholders.
• Capture required data onto SAP.
• Ensure patient name board is kept updated.
• Do daily hospitality rounds in unit.
• Do daily FAD rounds in unit and provide feedback to Unit Manager.
• Check that all TVs and bells are in working order and provide feedback to Unit Manger
• Ensure the delivery of flowers to patients.
• Complete job cards. Log job cards timeously and follow up on completion.
• Ensure that the nurse’s station & ward reception area is neat and tidy at all times. Ensure CareON charging station is clean and assist the UM/Shift leader with the control of the IPADS
• Ensure that patient statistics are captured.
• Update IMT daily – IMT-Merge patient information, Load devices, Stop devices, Check and load CRE and MRSA info
• Care ON-Update patient information
• SharePoint-Update death register
• Assist with linen control.

TRANSFORMATION OF OUR SOCIETY
Personal and professional development
• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.

Click here to apply

We wish you all the best with your applications