SABC Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Head of Creative Hub

Position                                  : Head of Creative Hub

Scale code                             : 130A

Position ID                             : 60023999

Location                                 : Johannesburg 

Reporting line                        : Chief Commercial Officer 125 (Peromnes 5, Paterson DU)

CLOSING DATE: 14 NOVEMBER 2025

Main purpose of the job

To work collaboratively with Sales Teams to support and enable sales / commercial success through the development and provision of creative solutions / expressions to meet client needs and requirements The role will spearhead the establishment, evolution and leadership of SABC’s integrated Creative Solutions Hub, designed to drive revenue growth through innovative, single and cross-platform advertising solutions. This role is critical to enable sales teams to increase their face to face client time and to meet and exceed their revenue targets by delivering high-impact, multimedia campaigns across TV, Radio, Digital, OTT, Web, Social, and Mobile platforms.

Key accountabilities

• Lead development & delivery of integrated, insight-driven creative advertising / marketing solutions and collateral that delivers value in line with client needs, expectations & requirements.
• Drive consistent revenue growth by developing and proposing high-impact creative solutions that deliver compelling value to clients and expand SABC’s share of the advertising / sponsorship market.
• Differentiate advertising / marketing solutions from competitors in ways that increase market share and consistently grow revenue across all platforms.
• Provide innovative thinking to maximise the potential for differentiated client value utilising the SABC’s unique range of radio, VE and digital media channels, platforms and applications.
• Utilize audience insights, CRM analytics, and competitor trends to inform creative direction and influence advertiser spending patterns in favour of SABC media assets.
• Meet deadlines for the submission of Client proposals and reports.
• Develop new content-led and on-the-ground commercial opportunities that go beyond conventional advertising, enhancing SABC’s creative reputation and revenue base.
• Track creative sales performance against targets, manage operating budgets, and ensure timely, accurate reporting through CRM and related strategic dashboards.
• Develop Sales / Marketing proposal / concept templates, collateral, presentations and standardised reports that enhance the SABC’s reputation for professionalism and enable fast turnaround of proposals to clients.

• Provide input into Intelligence & Analytics research proposals to guide scope and optimise pragmatic utilisation of outputs.
• Integrate audience insights with evidence-based analytics to support creative campaign development to ensure client loyalty, unlock new revenue opportunities and grow market share.
• Disseminate actionable market intelligence to guide concept ideation and influence client spend in favour of SABC platforms.
• Maintain a dynamic, up-to-date client database to support targeted engagement, sales tracking, loyalty evaluation and campaign conversions.
• Continuously monitor competitors and market trends to identify gaps, recapture lost business, and drive creative commercial innovation in both sales and marketing.
• Conduct post campaign discussions / surveys with Clients to assess the extent to which the solution met client requirements, identify learnings and potential areas for improvement.
• Maximise profitability through disciplined cost-of-sales management and effective commercial deal structuring.
• Contribute to strategic revenue planning, including target setting, budgeting, and sales forecasting aligned with business objectives.
• Monitor performance consistently, using sales analytics and regular reviews to track progress against revenue and margin targets.

• Establish and enforce SOPs, internal controls, and compliance frameworks to support risk management, cost control, and adherence to legislation, regulation and SABC policies.
• Ensure timely and accurate reporting, maintaining comprehensive records in CRM systems.
• Proactively manage risk and audit processes, ensuring operational risks are identified, addressed, and reported through structured risk management plans.
• Drive performance accountability, applying organisational performance management systems and maintaining accurate CRM and budget reporting.
• Lead strategic planning and business reviews, tracking proposal conversions, revenue trends and business performance to inform decisions and prevent commercial loss.

• Work collaboratively with all Sales, Marketing and commercial teams to unlock value, build client loyalty and contribute to SABC’s commercial success
• Build strategic partnerships with SABC platforms, agencies, and industry stakeholders to unlock collaborative revenue opportunities.
• Enhance market visibility through consistent presence at industry events, positioning SABC as a creative leader and trusted commercial partner.
• Cultivate high-value client relationships that drive repeat business, larger deal sizes, and long-term sponsorship and content partnerships.
• Leverage stakeholder engagement to co-create innovative media solutions that boost sales and expand SABC’s commercial footprint.
• Provide clear direction to the Creative Solutions Team and champion cross-functional collaboration (internally & with Sales Teams) at all levels.
• Develop and implement structured training and succession plans to build future-ready creative and commercial talent.
• Drive a culture of accountability through consistent application of the Performance Management System aligned with organisational standards.
• Lead strategic people initiatives, including Talent Management, Career Progression, Employment Equity, and Wellness programmes.
• Foster a high-performance team environment by mentoring, motivating, and enabling continuous development across all direct reports.

Qualifications and experience

• A relevant degree NQF7 in Media, Marketing, Industrial Design, Art, Sales, Communication, Marketing, or a related field is required.
• Supplementary training or certifications in Creative Strategy, Digital Media, Integrated Marketing or Design Thinking will be a strong advantage.
• 8–10 years of progressive experience in media, digital, creative strategy, or commercial management, preferably within creative or media sales environments.
• Proven track record in leading creative teams and delivering integrated, revenue-generating advertising, marketing and sponsorship solutions across multimedia platforms.
• Supplementary qualifications in Creative Strategy, Media Innovation, Digital Marketing, or related fields are highly desirable.
• Experience and competency in the utilisation of MS Office (especially Word & PowerPoint) is essential
• Experience in DTP and the use of products such as Adobe photoshop / Illustrator etc is an advantage
• Recognition through industry awards or a demonstrable portfolio of award-winning work is advantageous.

Click here to apply

Head: News & Sport

Re-advertisement 

CLOSING DATE: 14 November 2025

Position                                  : Head: Sales News & Sport

Scale code                             : 125A

Position ID                             : 60023994

Location                                 : Johannesburg 

Reporting line                        : Chief Commercial Officer

Main purpose of the position

To grow sustainable SABC revenue and market share through the sale of News & Sports focused advertising, sponsorship and associated products, services and solutions across its portfolio of linear television channels and radio stations, digital media assets and SABC Plus. This will be achieved through leading, in a disciplined, professional and performance-focused manner, a high-performing national sales team focused on News & Sport, with responsibility for building commercial relationships, identifying advertising & Sponsorship opportunities and meeting client’s advertising / sponsorship needs and requirements.

Key accountabilities

• In close collaboration with the News & Sports divisions, develop comprehensive segment-focused sales strategies and plans, in alignment with the SABC Strategy & Corporate Plan as well as the divisional News & Sports strategies, to achieve revenue targets and grow market share within the News & Sports segments of the broadcast media marketplace.
• Develop News & Sports-focused sales strategies and plans to take advantage of opportunities provided by targeted sporting events and codes as well as significant current and future events of national interest.
• Evaluate progress on the implementation of strategies and plans and course-correct accordingly should targets not be met.
• Lead and manage a team of sales professionals, in a disciplined, structured and focused manner to achieve and exceed set sales targets within the N&S segments of the broadcast media marketplace.
• Understand the needs, expectations and requirements of clients in N&S segments in order to develop differentiated solutions based on the SABC’s portfolio of traditional radio stations, television channels, SABC Plus and digital media assets.
• Collaboratively develop and propose to clients appropriate, relevant and innovative media solutions leveraging a mix of SABC stations, channels, streaming and digital media assets to meet budget requirements, optimize campaign performance and enhance revenue opportunities.
• Work collaboratively with the Creative Solutions Team to ensure that N&S sales team’s proposals and presentations are of high quality, offering insightful solutions and providing measurable outcomes.
• Ensure Salespeople actively use the SABC CRM system and adhere to all sales disciplines and reporting requirements.
• Ensure N&S Sales Team proposals & presentations are of high quality and offer insightful, measurable value & outcomes.
• Provide regular, comprehensive monthly reports on N&S sales progress against set targets, inclusive of a detailed sales pipeline report and performance against key metrics such as calls made, proposals delivered, value of proposals, conversion ratios, salesperson productivity and effectiveness etc
• Collaborate with Sales Intelligence, Creative Solutions, Sales Innovation, and Channel teams to successfully commercialize, and implement new product solutions and offerings.
• Proactively address Client needs and expectations, resolving any challenging issues to ensure mutual satisfaction.
• Engage in trade marketing efforts to maintain and enhance industry relationships, visibility, and ongoing communication.
• Collaborate with the News and Sports divisional heads and their teams, as well as ROMs and NSMs nationally, to leverage identified resources to support and deliver on sales / revenue generation opportunities.
• Build a performance-driven, disciplined approach to sales execution, underpinning a client-focused culture aligned to the new Sales Operating Model.
• Engage in effective stakeholder management maintaining transparent, ongoing communication with both internal and external partners.

• Analyse and segment public, commercial, and high-growth markets to better understand client requirements, unlock new revenue opportunities and expand SABC’s share across the N&S segments.
• Actively develops strategies and plans to gain revenue share in line with SABC’s audience numbers and market share.
• Leverage market intelligence, competitor analysis, and audience insights to shape sales strategy, influence advertiser spend, and drive data-led decision-making.
• Collaborate across Sports, News, VE, Radio and Digital divisions to craft integrated, cross-platform solutions that maximise client value.
• Champion innovation by incubating new products through Adventure and Digital Sales streams, with a focus on digital-first strategies and high-yield audience segments.

• Debrief Salespeople on a regular basis to collect relevant market and sales intelligence.
• Gather and make sense of ‘on the ground’ Market & Client intelligence to better understand market dynamics and evolving client needs & expectations
• Provide regular reports on ‘on the ground’ intelligence obtained to inform the work of the Intelligence & Analytics Team.
• Monitor & analyse competitor businesses to identify & exploit new business opportunities & increase market share.
• Interpret & use intelligence & research to optimize revenue (eg market trends, lost / dropped business, shifts in competitor strategies or operations).
• Provide input into pricing and rate-card tools and decisions based on market experience and realities
• Drive sustainable, profitable growth via tailored radio-specific media solutions, high-impact sponsorships, and value-rich client offerings.
• Leverage market intelligence and sales analytics to inform pricing, optimize campaign performance and increase revenue.
• Manage cost of sales and sales commitments with discipline, ensuring profitability, contractual compliance, and accurate monthly reporting.
• Contribute to sales revenue forecasting, target setting, and budgeting, ensuring plans are implemented, tracked, and adjusted to meet performance goals.
• Manage all budgets effectively and efficiently.

• Understand and adhere to all legislative, regulatory and other restrictions and governance requirements applicable to the Sports and News / Current Affairs sectors (particularly ICASA regulations and SABC Act requirements).
• Deliver all N&S-related sales and other reports timeously and accurately as required.
• Ensure and assure the data integrity of all sales information provided, including sales call reports
• Ensure that all N&S Sales Team Members’ time in market is optimised and that hybrid working is not abused.
• Establish and enforce robust governance frameworks, Standard Operating Procedures, and internal controls to ensure compliance with applicable legislation, regulations and SABC policies.
• Identify, monitor, and mitigate operational and commercial risks, including implementation of the Risk Management Plan and internal audits.
• Ensure accurate, timely reporting across CRM systems and ensure full visibility of performance and budget accountability.
• Track and mitigate actual and potential revenue leakage and enhance audit-readiness across the N&S sales value chain.
• Address issues raised in internal risk audits proactively, develop mitigation strategies & assist in resolution of audit findings.

• Build sound, long-term relationships of trust with members of sporting federations, sports clubs and associations as well as all other relevant N&S influencers & decision makers.
• Develop and maintain a database of N&S stakeholders within CRM system.
• Build and sustain strategic relationships across SABC platforms, agencies, clients, and key industry stakeholders to drive collaboration and revenue growth.
• Represent SABC N&S Sales at industry forums and market-facing events, ensuring strong visibility and influence within the advertising ecosystem.
• Foster mutually beneficial partnerships that unlock opportunities and long-term value for both clients and SABC.
• Champion regional sales effectiveness through collaboration with ROMs and NSMs.
• Enhance SABC’s brand presence and reputation through revenue driven engagements and strengthened commercial relationships with both agencies and clients.

• Recruit, select and contract high-performing N&S sales talent in collaboration with Human Resources.
• Implement structured N&S sales cadences, CRM disciplines and ongoing training to boost productivity, conversion rates, and execution consistency.
• Set clear N&S sales targets and performance expectations and apply effective consequence management to achieve targets.
• Recognise over-achievement and effectively manage the under-performance of members of the N&S Sales Team
• Manage and coach N&S Sales Team members to develop the necessary insights, knowledge and skills required to deliver successfully on expectations.
• Lead, inspire, and develop resilient, accountable N&S sales teams, with clear KPIs, career growth pathways, and recognition frameworks.
• Drive effective performance management in line with organisational standards, ensuring accountability and continuous improvement.
• Champion people development initiatives including succession planning, wellness, talent management, and employment equity.

Qualifications and experience

• NQF8 Degree in Sales, Marketing, Media or Business Management.
• Supplementary Media, Sales and / or other relevant training courses and certificates
• Qualifications in Sports Management or associated disciplines would be an advantage

• 8–10 years of progressive, successful sales leadership and management within the media sales industry is a strong advantage.
• A minimum of 3 years’ experience of working with News and Sports-related advertising / sponsorship media sales at a senior level.
• Knowledge of ICASA and advertising regulations as well as the requirements of the SABC Act

• Advanced knowledge of CRM systems, media measurement tools, and performance reporting.
• Ability to use market intelligence and sales analytics to drive media sales performance, pricing strategies, and audience value delivery.
• At least five years of experience in media sales with demonstrable track record of success.

Click here to apply

Head: Sales Innovation

Position                  : Head: Sales Innovation

Scale code             : 125A (Paterson DU , Peromnes 5)

Position ID             : 60023997

Location                 : Johannesburg 

Reporting line        : Chief Commercial Officer

Re-advertisement 

CLOSING DATE: 05 November 2025

MAIN PURPOSE OF THE POSITION 

To grow a future-focused portfolio of innovative sales products, services and solutions (PS&S) that contribute to the SABC’s ongoing relevance in an ever-changing marketplace. Though this, the Innovation Sales Team will contribute to sustaining SABC’s future growth (Horizon 2 level) through the exploitation of emergent market opportunities and the acquisition of new revenue streams.

This will encompass working with the Innovation Team (in Office of GCEO) to develop, configure and / or prototype new sales / sponsorship products, services or solutions, taking them to market in a prototype form, documenting lessons learnt, adapting & configuring products, services & solutions accordingly and thereafter incubating these PS&S within the Innovation Team to gain market traction.

Thereafter, the Innovation Team may transfer PS&S to segment-focused sales teams  (where appropriate) and provide the necessary training / systems development to ensure that the appropriate in-team capabilities and competencies have been developed. 

KEY ACCOUNTABILITIES

• Develop comprehensive innovation-focused sales strategy and plan, in alignment with the SABC Strategy & Corporate Plan, in order to prototype / test new Products, services &Solutions (PS &S) in-market and to establish a clear pipeline of future-relevant PS&S. This will include all Innovation-focused PS&S assigned to the Innovation sales team.
• Achieve revenue targets and grow market share within the marketplace for new PS&S within the broadcast media marketplace.
• Collaboratively work with the GCEO’s Strategy & Innovation teams to test the value, viability and feasibility of new PS&S in-market and to make the appropriate Go / No Go decisions about the future of these PS&S.
• Where appropriate, to continue to sell such innovative, specialist PS&S from within the Innovation Team or alternatively, once the necessary capabilities have been developed, to transfer these PS&S to the relevant segment-focused sales teams.
• Evaluate progress on the implementation of Innovation sales strategies and plans and course-correct accordingly should targets not be met.
• Lead and manage a team of sales professionals, in a disciplined, structured and focused manner to achieve and exceed set sales targets within the Innovation PS&S portfolio.
• Understand the needs, expectations and requirements of clients in various segments in order to develop differentiated PS&S across the SABC’s portfolio of traditional radio stations, television channels, SABC Plus and digital media assets.
• Collaboratively develop and propose to clients appropriate, relevant and innovative media PS&S leveraging a mix of SABC stations, channels, streaming and digital media assets to meet budget requirements, optimize campaign performance and enhance revenue opportunities.
• Work collaboratively with the Creative Solutions Team to ensure that Innovation sales team’s proposals and presentations are of high quality, offering insightful solutions and providing measurable outcomes.
• Ensure Salespeople actively use the SABC CRM system and adhere to all sales disciplines and reporting requirements.
• Ensure Innovation Sales Team proposals & presentations are of high quality and offer insightful, measurable value & outcomes.
• Provide regular, comprehensive monthly reports on Innovation sales progress against set targets, inclusive of details of prototype products taken to market, a detailed sales pipeline report and team performance against key metrics such as calls made, proposals delivered, value of proposals, conversion ratios, salesperson productivity and effectiveness etc
• Collaborate with Sales Intelligence, Creative Solutions, Sales Innovation, and Channel teams to successfully commercialize, and implement new innovative PS&S.
• Proactively address Client needs and expectations, resolving any challenging issues to ensure mutual satisfaction.
• Engage in trade marketing efforts to maintain and enhance industry relationships, visibility, and ongoing communication.
• Collaborate with the Strategy and Innovation heads in the GCEOs Office, all segmented sales teams, operating divisions, as well as ROMs and NSMs nationally, to leverage identified resources to support and deliver on Innovation sales / revenue generation opportunities.
• Build a performance-driven, disciplined approach to sales execution, underpinning a client-focused culture aligned to the new Sales Operating Model.
• Engage in effective stakeholder management maintaining transparent, ongoing communication with both internal and external partners.

• Analyse and segment public, commercial, and high-growth markets to better understand client requirements, unlock new revenue opportunities, provide specifications for new innovative PS&S and to expand SABC’s market share across all segments.
• Actively develop strategies and plans to gain revenue share in line with SABC’s reach, audience and market share.
• Leverage market intelligence, competitor analysis, and audience insights to shape sales strategy, influence advertiser spend, and drive data-led decision-making.
• Collaborate across Sports, News, VE, Radio and Digital divisions to craft integrated, cross-platform solutions that maximise client value.
• Champion innovation by incubating new products through segment sales teams and Digital Sales teams, with a focus on digital-first strategies and high-yield audience segments.

• Debrief Salespeople on a regular basis to collect relevant market and sales intelligence.
• Gather and make sense of ‘on the ground’ Market & Client intelligence to better understand market dynamics and evolving client needs & expectations
• Provide regular reports on ‘on the ground’ intelligence obtained to inform the work of the Intelligence & Analytics Team.
• Monitor & analyse competitor businesses to identify & exploit new potential PS&S, new business opportunities & increase market share.
• Interpret & use intelligence & research to optimize revenue (eg market trends, lost / dropped business, shifts in competitor strategies or operations).
• Provide input into pricing and rate-card tools and decisions based on market experience and realities
• Drive sustainable, profitable growth via an innovated PS&S portfolio encompassing tailored media solutions, high-impact sponsorships, and value-rich client offerings.
• Leverage market intelligence and sales analytics to inform pricing, optimize campaign performance and increase revenue.
• Manage cost of sales and sales commitments with discipline, ensuring profitability, contractual compliance, and accurate monthly reporting.
• Contribute to sales revenue forecasting, target setting, and budgeting, ensuring plans are implemented, tracked, and adjusted to meet performance goals.
• Manage all budgets effectively and efficiently.

• Understand and adhere to all legislative, regulatory and other restrictions and governance requirements applicable to the all sales sectors (particularly ICASA regulations and SABC Act requirements).
• Deliver all Innovation related sales and other reports timeously and accurately as required.
• Ensure and assure the data integrity of all sales information provided, including sales call reports
• Ensure that all Innovation Sales Team Members’ time in market is optimised and that hybrid working is not abused.
• Establish and enforce robust governance frameworks, Standard Operating Procedures, and internal controls to ensure compliance with applicable legislation, regulations and SABC policies.
• Identify, monitor, and mitigate operational and commercial risks, including implementation of the Risk Management Plan and internal audits.
• Ensure accurate, timely reporting across CRM systems and ensure full visibility of performance and budget accountability.
• Track and mitigate actual and potential revenue leakage and enhance audit-readiness across the Innovation sales value chain.
• Address issues raised in internal risk audits proactively, develop mitigation strategies & assist in resolution of audit findings.

• Build sound, long-term relationships of trust with industry associations as well as all other relevant influencers & decision makers.
• Develop and maintain a database of Innovation stakeholders within CRM system.
• Build and sustain strategic relationships across SABC platforms, agencies, clients, and key industry stakeholders to drive innovation, collaboration and revenue growth.
• Represent SABC Innovation Sales at industry forums and market-facing events, ensuring strong visibility and influence within the advertising ecosystem.
• Foster mutually beneficial partnerships that unlock opportunities and long-term value for both clients and SABC.
• Champion regional sales effectiveness through collaboration with ROMs and NSMs.
• Enhance SABC’s brand presence and reputation through revenue driven engagements and strengthened commercial relationships with both agencies and clients.

• Recruit, select and contract high-performing Innovation sales talent in collaboration with Human Resources.
• Implement structured Innovation sales cadences, CRM disciplines and ongoing training to boost productivity, conversion rates, and execution consistency.
• Set clear Innovation sales targets and performance expectations and apply effective consequence management to achieve targets.
• Recognise over-achievement and effectively manage the under-performance of members of the Innovation sales team.
• Manage and coach Innovation sales team members to develop the necessary insights, knowledge and skills required to deliver successfully on expectations.
• Lead, inspire, and develop a resilient, accountable Innovation sales team, with clear KPIs, career growth pathways, and recognition frameworks.
• Drive effective performance management in line with organisational standards, ensuring accountability and continuous improvement.
• Champion people development initiatives including succession planning, wellness, talent management, and employment equity.

QUALIFICATIONSS AND EXPERIENCE

• NQF7 Degree in Sales, Marketing, Media or Business Management.
• (MBA) would be an advantage
• Supplementary Media, Sales and / or other relevant training courses and certificates
• Qualifications in business management and / or innovation or associated disciplines would be an advantage

• 8–10 years of progressive, successful sales leadership and management within the media sales industry is a strong advantage.
• A minimum of 3 years’ experience of working with innovative new advertising / sponsorship media PS&S at a senior level.

• Ability to use market intelligence and sales analytics to drive media sales performance, pricing strategies, and audience value delivery.
• At least five years of experience in media sales with demonstrable track record of success.

Click here to apply

Head: Enablement & Fulfilment 

RE – ADVERTISEMENT

CLOSING DATE: 14 NOVEMBER 2025

Position                                   : Head of Enablement & Fulfilment  

Scale code                              : 125 (Peromner 5, Paterson DU)

Position ID                              : 60024000

Location                                  : Johannesburg 

Reporting line                         : Chief Commercial Officer

Main purpose of the position

The purpose of this role is to ensure that all advertising and sponsorship sales are successfully flighted on the appropriate platform, channel or application timeously and in compliance with the commitments made to the Client. The Head: Sales Fulfilment is a senior leadership role within the Sales Division and provides the necessary management, oversight and assurance of the systems, processes, people and governance structures that ensure the effective delivery of commercial airtime, sponsorships, and sales fulfilment across multiple platforms and applications (TV, radio, digital).

Key Accountabilities

• Develop and implement an aligned Sales Fulfilment strategy that delivers the desired commercial outcomes and supports the achievement of the overarching Sales Division’s goals.
• Translate desired commercial outcomes into operational systems and process targets.
• Lead long-term planning for operational enablement, infrastructure upgrades, and digital transformation.
• Provide strategic insights and operational risk assessments to the CCO and other forums
• Champion and improve operational effectiveness across the full value chain of sales support, including bookings, inventory, sponsorships, traffic, material handling, deal fulfilment, and system performance.
• Oversee and optimise business support processes by ensuring sales-related technology platforms are effectively configured, maintained, and efficiently supported.
• Ensure the effective and efficient administration of sales systems, access control, user configuration, and vendor management.
• Ensure that all sales fulfilment systems and processes are aligned with strategic and operational needs as well as security protocols.
• Promote operational continuity and integrity through rigorous system reconciliations, data quality checks, and SOP maintenance.
• Provide leadership in project implementation across the division, including the rollout of new tools, platforms, workflows, and process enhancements that increase speed, quality, and agility.
• Ensure the effective governance of fulfilment and sales operations by maintaining alignment with financial policies & procedures, regulatory, internal control, and audit frameworks.
• Oversee commercial revenue assurance and commission processing by monitoring fulfilment accuracy, deal execution, and compliance with policy and procedural requirements.
• Identify opportunities for continuous improvement by leading cross-functional analysis and embedding automation, analytics, and performance tracking into core processes.
• Implement trading methodologies in line with strategic imperatives
• Provide back-office support to sales teams and operations personnel to enable and unlock sales initiatives.
• Collaborate with Marketing, Operations divisions including Sport, News, Radio and Video Entertainment and other Sales Team members to optimise the commercial contribution of sponsorship and advertising.
• Inform and manage the departmental budget, ensuring alignment with strategic objectives and cost efficiency.
• Lead revenue assurance initiatives including reconciliation, leak detection and reporting.
• Ensure the integrity and timely calculation of sales commission.
• Provide data and operational insights to support business forecasting, strategic and business planning as well as sales negotiations with clients and prospective clients.
• Conduct ongoing risk assessments of the sales fulfilment process and mitigate all risks identified to ensure zero revenue leakage.
• Establish and maintain compliance with relevant internal policies, audit frameworks as well as external regulations (e.g., ICASA).
• Oversee risk management planning for operational disruptions, system failures, and governance gaps.
• Serve as the primary contact for internal and external audits of sales operations and fulfilment.
• Champion and support the implementation and awareness of compliance training across the division.
• Maintain strong collaborative relationships with Legal, Finance, IT, Marketing, VE, Radio, Sports, News, Technology as well as external technology vendors developing and providing systems used by sales fulfilment.
• Ensure open lines of communication across all sales units to support alignment and service delivery.
• Manage relationships and contracts with sales system vendors and technology partners.
• Address and resolve stakeholder queries professionally and efficiently thereby ensuring continuity and operational integrity.
• Lead a high-performing team, instilling a culture of accountability, innovation, and operational excellence.
• Guide the development and execution of Personal Development Plans (PDPs), succession planning, and team capability building.
• Align team objectives with organisational KPIs and foster continuous feedback and coaching.

Qualifications and experience

• NQF7 Degree in Operations Management, Business, IT/Systems, or Management
• Minimum 10 years’ experience in commercial or sales operations with a strong focus on quality assurance, systems and process management
• At least 4 years in a senior managerial capacity leading operational or systems teams
• Background in media, advertising, broadcasting, or technology-enabled service environments
• Demonstrated experience with ERP systems, workflow optimisation, and automation
• Exposure to governance, audit preparation, and cross-functional programme delivery

Click here to apply

Regional Operations Manager: Mpumalanga 

Regional Operations Manager: Mpumalanga 

Position: Regional Operations Manager Mpumalanga

Division: Office of the COO

Reporting Line: Head of Regions, Governance & Strategy

Position ID: 60020406

Scale Code: 125 (Peromnes 5, Paterson DU)

CLOSING DATE: 09 NOVEMBER  2025

Reporting to Head of Regions, Governance & Strategy: To develop and provide the strategic and operational leadership for the region, and coordinate and align the business activities of all the different functional divisions within the region, through optimal delivery and embedment of the regional plans with the organisational business strategy to ensure the financial and operational sustainability of the SABC within the region.

To develop centres of excellence (CoE) with the region and develop and maintained effective stakeholder engagements with business chambers, Premiers, Local and Regional Government and Traditional Leaders.

DUTIES AND RESPONSIBILITIES: 

1. FINANCIAL SUSTAINABILITY

• Monitor and measure the strategy on a regular basis as well as ensuring that any short falls are raised and dealt with appropriately and timeously
• Develop and manage the regional operating model within sphere of control and ensure the continuous improvement thereof to ensure business improvement
• Development of regional capex and opex budget as per organization budget cycle.
• Set guidelines on optimal fund distribution / allocation in accordance with the organization’s budget constraints and strategic / operational requirements
• Ongoing monitoring of expenses against approved budget to manage financial performance, planning and forecasting that will be used to drive and implement all broadcasting initiatives in line with the SABC business strategy
• Manage expenses in such a manner to encourage cost containment
• Control capex and operational expenses within approved budgets
• Recognise areas for internal improvement and develops plans for implementation to ensure a clean audit report
• Monitor and ensure that the regional value chain for Operations
• Provide support and input in the development and implementation of COO budget.
• Oversee the monitoring of revenue and expenses to ensure the profitability of the regions

2. CONTENT AND PLATFORMS

• Implement and ensure adherence to the SABC editorial policy and governance framework to manage compliance and risks and maintain independence
• Focused marketing insights and intelligence to shape and direct the overall content strategy and planning process
• Adoption of digital multi-platform ways of working
• Use digital platforms to develop innovative next-generation products and services.
• Provide independent performance reporting to ensure regulatory compliance
• Oversee the management of regional content & platform risks to protect SABC’s integrity, create value, prevent financial loss and ensure compliance with applicable policies and regulations
   

 3. DEVELOPMENT AND IMPLEMENTATION OF REGIONS STRATEGY

• Lead the Regional Management Committee to achieve regional objectives
• Develop and provide strategic oversight and alignment for the region, to ensure organisational objectives are cascaded, integrated and executed across the regions.
• Provide support and input in the development and implementation of the overarching SABC Operations strategy with the region.
• To consolidate, manage and execute multi-functional regional strategy to achieve the strategic objectives of the SABC.
• Develop and implement an optimal operating model for the region that all functional areas into account on a matrix basis.
• Manage, monitor and ensure the achievement of regions objectives.
• Keep abreast of public service broadcasting, policies and regulations in order to advise the Regional Management Committee accordingly;
• Provide support and input in the development and implementation of effective corporate communications, public relations and quality strategies in order to positively influence the image of SABC in the region;
• Provide support and input in the development and implementation of customer service strategies and operations to deliver effective, efficient and quality customer services within the region;
• Assist in developing operational plans to achieve the regional goals and objectives.

4. PARTNERSHIPS

• Develop and leverage internal and external partnerships and networks to maximize the regional business goals 
• Understand consumer (clients/audience) behaviours & preferences
• Advise the Head of Regions on matters related to key stakeholder and membership liaison within scope of control
• Formulate, Implement and integrate SABC strategies for both internal and external stakeholders
• Formulate and drive the implementation of compliance with policies aimed at strengthening the SABC brand/s and stakeholder interface
• Contribute to diversity management initiatives and actively building business relationships
• Promote and obtain 3rd party funding for regional content productions
• Ensure optimal commitment and negotiation with key stakeholder to maximise ROI.
• Develop and Implement compelling and innovative internal and external solutions to enable customer-centricity.
• Effective internal and external stakeholder management to ensure optimal delivery.
• Liaise with regional sales teams to identify target market segments, finalise tariff structures and the implementation of strategies to grow revenue.
• Create and maintain cross functional communication with regional stakeholders
• Use station reach to develop inter-regional business and sales opportunities

5. HUMAN CAPITAL

• Ensure excellent human capital performance through performance management, employee empowerment, skills development and succession planning to attract and retain competent and Empowered Employees
• Integrate/embed SABC’s values & culture into all processes, procedures and practices to cultivate an environment where employees respect and adhere to company policies and values
• Leads a regional team by providing clarity of vision; alignment of functional teams; setting high expectations to create purposeful inspiring work; encouraging mutual support; and enabling high performance teams
• Ensure detailed workforce management planning to ensure optimal utilisation of staff
• Create of centre’s of excellence and a business partnering approach to obtain access to specialized skills
• Effective implementation and tracking of Performance Management System in accordance with organizational policy and procedures.
• Effective briefing and communication with regions.
• Personal Development Plans (PDP) for all staff members.
   

6. GOVERNANCE 

• Develop and maintain a regional governance & risk framework to drive operational accountability and efficiencies and reduce waste
• Analyse & report on all risks to the region to proactively mitigate any internal and external threats
• Ensure the implementation and adherence to SABC policies and procedures in the region
• Implement effective control measures to ensure good governance and compliance.
• Ensure execution of internal risk audits and address gaps
• Manage, control and ensure the maintenance of organisational provincial assets to ensure compliance to OHS Act and SABC Asset Management policy
• Monitor and report on regional operational risks and compliance.
• Monitor execution of internal risk audits and address gaps and provide execution of mitigation strategies.
• Oversee the management of regional risks to protect organisational integrity, create value, prevent financial loss and ensure compliance with applicable policies and legislation.
• Monitor compliance in line with OHS Act.
• Review and implement Risk Management Plan in line with organizational Risk Framework (COSO Model).
• Implement internal control measures to ensure good governance and compliance with SABC policies and procedures.

7. BUSINESS OPERATIONAL EFFICIENCY

• Use data analysis & collaboration to develop and implement multi – year business growth strategies for the region to deliver increased market/audience share 
• Ensure that existing traditional business is maintained and migrated to new digital platforms
• Leverage technology to optimise processes to achieve economies of scale/skills
• Oversee the monitoring of revenue and expenses to ensure the profitability of the region
• Keep abreast of new broadcasting developments and digital technologies and make appropriate recommendations to the COO/Execs 
• To optimise and align best practices and business process management across various functional areas within the region to improve Return on Investments, increase productivity and enable implementation assurance of new products and services development and adoption.
• Develop effective controls to ensure optimal regional operations
• Review and analyse operations and regional performance on a regular basis to ensure synergies across the regions.
• Provide feedback and reports to COO regarding regional operational and strategic issues
• Analyse trends and identify opportunities to grow.
• Explore and make recommendations on current operational processes to streamline and improve it for better efficiency and effectiveness

INHERENT/MINIMUM REQUIREMENTS 

QUALIFICATIONS

• Relevant Degree (NQF 7) qualifications in business management, operations or in a related field
• High level of IT Proficiency
• In-depth knowledge and exposure in the broadcasting environment is an advantage
• Strategic and scenario planning and Trend analysis experience
• Understanding of applicable legislative frameworks and regulations

EXPERIENCE

• 10 years related work experience in management; 5 of which must have been in a in a middle to senior management position 
• Proven track record of successfully managing multiple departments and various budget and revenue streams simultaneously
• Good understanding and experience to commercialize business strategies
• Excellent financial management and scenario planning experience within the PFMA and relevant national treasury regulations

 KNOWLEDGE

• Knowledge and understanding of SABC Financial Policy/Procedures
• Knowledge and understanding of SABC HR Policy/Procedures
• Knowledge and understanding of SABC Procurement Policy/Procedures
• Knowledge and understanding of SABC internal control measures including Delegation of Authority Framework
• Knowledge and understanding of relevant software applications
• Knowledge and understanding of SAP
• Knowledge and understanding of latest technology developments
• Knowledge & understanding of flow diagrams
• Knowledge & understanding of file formats
• Knowledge & understanding of different audio & video formats
• Knowledge & understanding of OHS Act

Click here to apply

Head: Sales Radio 

Re-advertisement 

CLOSING DATE: 05 November 2025

Position                      : Head of Sales Radio

Scale code                 : 120

Position ID                 : 60023993

Location                     : Johannesburg 

Reporting line            : Chief Commercial Officer

Main purpose of the position

To grow sustainable SABC revenue and market share through the sale of radio related advertising, sponsorship and associated products, services and solutions across its portfolio of radio stations, inclusive of radio on streaming platforms such as SABC Plus. This will be achieved through leading, in a disciplined, professional and performance-focused manner, a high-performing national Radio sales team with focused responsibility for building commercial relationships and exploiting opportunities to meet client’s Radio-related advertising and sponsorship needs and requirements.          

Key accountabilities

• Develop a comprehensive sales strategy and plan, in alignment with the SABC Strategy & Corporate Plan, to achieve revenue targets and grow market share within the Radio segment of the broadcast media marketplace.
• Evaluate progress on the implementation of the plan and course-correct accordingly should targets not be met.
• Lead and manage a team of sales professionals, in a disciplined, structured and focused manner to achieve and exceed set sales targets within the Radio segment of the broadcast media marketplace.
• Understand the needs, expectations and requirements of clients in the Radio segment in order to develop differentiated solutions based on the SABC’s portfolio of traditional radio stations and digital media assets.
• Collaboratively develop and propose to clients appropriate, relevant and innovative media solutions leveraging a mix of Radio stations and channels (as well as other potential platforms such as Video Entertainment & SABC Plus where relevant) to meet budget requirements, optimize campaign performance and enhance revenue opportunities.
• Work collaboratively with the Creative Solutions Team to ensure that Radio sales team’s proposals and presentations are of high quality, offering insightful solutions and providing measurable outcomes.
• Ensure Salespeople actively use the SABC CRM system and adhere to all sales disciplines and reporting requirements.
• Ensure Radio Sales Team proposals & presentations are of high quality and offer insightful, measurable value & outcomes.
• Provide regular, comprehensive monthly reports on Radio sales progress against set targets, inclusive of a detailed sales pipeline report and performance against key metrics such as calls made, proposals delivered, value of proposals, conversion ratios, salesperson productivity and effectiveness etc
• Collaborate with Sales Intelligence, Creative Solutions, Sales Innovation, and Channel teams to successfully commercialize, and implement new product solutions and offerings.
• Proactively address Client needs and expectations, resolving any challenging issues to ensure mutual satisfaction.
• Engage in trade marketing efforts to maintain and enhance industry relationships, visibility, and ongoing communication.
• Collaborate with Radio stations nationally to leverage local resources to support and deliver on sales / revenue generation opportunities.
• Build a performance-driven, disciplined approach to sales execution, underpinning a client-focused culture aligned to the new Sales Operating Model.
• Engage in effective stakeholder management maintaining transparent, ongoing communication with both internal and external partners.

• Analyse and segment public, commercial, and high-growth markets to better understand client requirements, unlock new revenue opportunities and expand SABC’s share across the Radio segment.
• Actively develop strategies and plans to regain commercial revenue share in line with SABC’s audience numbers and market share.
• Leverage market intelligence, competitor analysis, and audience insights to shape sales strategy, influence advertiser spend, and drive data-led decision-making.
• Collaborate across VE, News, Sports, and Digital to craft integrated, cross-platform solutions that maximise client value.
• Champion innovation by incubating new products through Ad-Venture and Digital Sales streams, with a focus on digital-first strategies and high-yield audience segments.

• Debrief Salespeople on a regular basis to collect relevant market and sales intelligence.
• Gather and make sense of ‘on the ground’ Market & Client intelligence to better understand market dynamics and evolving client needs & expectations
• Provide regular reports on ‘on the ground’ intelligence obtained to inform the work of the Intelligence & Analytics Team.
• Monitor & analyse competitor businesses to identify & exploit new business opportunities & increase market share
• Interpret & use intelligence & research to optimize revenue (eg market trends, lost / dropped business, shifts in competitor strategies or operations).
• Provide input into pricing and rate-card tools and decisions based on market experience and realities
• Drive sustainable, profitable growth via tailored radio-specific media solutions, high-impact sponsorships, and value-rich client offerings.
• Leverage market intelligence and sales analytics to inform pricing, optimize campaign performance and increase revenue.
• Manage radio-related cost of sales and sales commitments with discipline, ensuring profitability, contractual compliance, and accurate monthly reporting.
• Contribute to radio-related revenue forecasting, target setting, and budgeting, ensuring plans are implemented, tracked, and adjusted to meet performance goals.
• Manage all budgets effectively and efficiently.

• Deliver all Radio-related sales and other reports timeously and accurately as required.
• Ensure and assure the data integrity of all sales information provided, including sales call reports
• Ensure that all Radio Sales Team Members’ time in market is optimised and that hybrid working is not abused.
• Establish and enforce robust governance frameworks, Standard Operating Procedures, and internal controls to ensure compliance with legislation and SABC policies.
• Identify, monitor, and mitigate operational and commercial risks, including implementation of the Risk Management Plan and internal audits.
• Ensure accurate, timely reporting across CRM systems and ensure full visibility of performance and budget accountability.
• Track and mitigate actual and potential revenue leakage and enhance audit-readiness across the Radio-sales value chain.
• Address issues raised in internal risk audits proactively, develop mitigation strategies & assist in resolution of audit findings.

• Build and sustain strategic relationships across SABC platforms, agencies, clients, and key industry stakeholders to drive collaboration and revenue growth.
• Represent SABC Radio Sales at industry forums and market-facing events, ensuring strong visibility and influence within the advertising ecosystem.
• Foster mutually beneficial partnerships that unlock commercial opportunities and long-term value for both clients and SABC.
• Champion regional sales effectiveness through collaboration with ROMs and NSMs.
• Enhance SABC’s brand presence and reputation through revenue driven engagements and strengthened commercial relationships with both agencies and clients.

• Recruit, select and contract high-performing Radio sales talent in collaboration with Human Resources.
• Implement structured Radio sales cadences, CRM discipline, and ongoing training to boost productivity, conversion rates, and execution consistency.
• Set clear Radio sales targets and performance expectations and apply effective consequence management to achieve targets.
• Recognise over-achievement and effectively manage the under-performance of members of the Radio Sales Team
• Manage and coach Radio Sales Team members to develop the necessary insights, knowledge and skills required to deliver successfully on expectations.
• Lead, inspire, and develop resilient, accountable Radio sales teams, with clear KPIs, career growth pathways, and recognition frameworks.
• Drive effective performance management in line with organisational standards, ensuring accountability and continuous improvement.
• Champion people development initiatives including succession planning, wellness, talent management, and employment equity.

Qualifications and experience

• NQF7 Degree in Sales, Marketing, Media or Business Management.
• Supplementary Media, Sales and / or other relevant training courses and certificates
• 8–10 years of progressive, successful sales leadership and management, with media sales, especially radio, as a strong advantage.

• Advanced knowledge of CRM systems, media measurement tools, and performance reporting.
• Use market intelligence and sales analytics to drive radio performance, pricing strategies, and audience value delivery.

• Leadership & People management skills inclusive of leading teams and developing effective teamwork.
• Known & respected in the radio advertising industry with established networks and relationships with current and emerging decision makers and adspend influencers.
• Proven leadership in high-volume media sales environments (Radio, digital, sponsorships).
• Deep understanding of segmentation strategies, client acquisition, and key account growth.
• Strong commercial acumen and data fluency—able to interpret insights into actions.
• Influential communicator with established networks in media buying and brand leadership.
• Adept at managing complexity, coaching teams, and navigating organisational change.
• Literate in use of Office suite – Word, PowerPoint & Excel as well as in CRM and other sales software applications.
• Planning & time management.
• Strong sales skills inclusive of the ability to coach and mentor salespeople.

Click here to apply

Reporter

Position:                    Reporter

Reporting Line:         Assignment Editor

Division:                    News and Current Affairs

Location:                    Free State Bloemfontein

Scale Code:               402

Position ID:                60018981

Closing Date: 06 November 2025

MAIN PURPOSE OF POSITION

 To identify, initiate, investigate, research, plan and record relevant material from stories that are complex in nature and to produce news reports in Afrikaans and English that are fair, accurate and compelling to target audiences

 KEY ACCOUNTABILITIES:

• Initiate and cover stories as assigned or commissioned in at least two languages (Afrikaans and English).
• Provide quality scripts and clear voice-overs, including on-air broadcasts.
• Investigate and break stories and follow them through to final product before broadcast.
• Maintain special focus areas (such as crime etc).
• Give informative and well-researched input to live Radio Current Affairs and TV News programmes and debates, package stories for News and Current Affairs programmes and do live crossings into News Bulletins.
• Check facts, accuracy and quality of stories.
• Set up interviews and lead discussions for broadcast, including crossovers.
• Meet story deadlines.
• Keep abreast of news events / developments.
• Obtain broadcast quality audio-visuals using relevant recording equipment.
• Adhere to South Africa’s Constitution, all broadcasting and other legislation, ICASA’s licence conditions and regulations, the BCCSA and Press Council codes of conduct, including rulings, the SABC Editorial Policies, News and Current Affairs style-guide and Standard Operating Procedures (SOPs) etc.
• Reporters are expected to file for radio, television and SABC News and Current Affairs digital platforms, including X, Twitter, Facebook,  Podcasts and/ or writing for the digital news website. 

MINIMUM REQUIREMENTS:

• National Diploma / Degree in Journalism or Media Studies or equivalent qualification (NQF 6 / 7)
• 5 years’ experience in general News and Current Affairs reporting
• Understand legislation and regulations impacting broadcasting
• Sound understanding of current trends in the social, economic and political environment
• Computer literacy
• Ability to interact and manage different role-players / stakeholders at various levels
• Understanding and professional use of multi-media platforms
• Excellent command of both written and spoken language (Afrikaans and English) of Radio and TV News and Current Affairs to optimise the impact of editorial content
• Advanced knowledge and understanding of News and Current Affairs production processes and systems
• Journalistic and editorial acumen
• Good, “sound” knowledge of and interest in Radio and TV broadcast developments, trends and technologies, including the media industry

Click here to apply

Technician WC

TECHNICIAN WC 

POSITION:           TECHNICIAN 

DIVISION:             TECHNOLOGY 

REPORTS TO:      SECTIONAL LEAD: TECHNICAL SERVICES

POSITION ID:       60018350

SCALE CODE:     403 (Peromnes 10, Paterson C2)

CLOSING DATE: 04 NOVEMBER 2025

MAIN PURPOSE OF POSITION

Effective & efficient support of technology, operations and resources to install, sustain and provide administration of broadcast systems/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities/ equipment for SABC Technology

KEY ACCOUNTABILITIES

• Opex motivation submissions to ensure maintenance and systems sustainability
• Minor Capex motivation submissions to ensure new requirements are addressed
• Asset management tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy
• Participate in Capex Project  system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
• Adhere to service delivery standards
• Submission of ad-hoc incidence fault reports with findings and repairs
• Prevention of on-air technical faults to less than agreed SLA %
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on air systems)
• Effective technical support to users in order to reduce downtime
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults
• Ensure functional, streamlined and reliable digital systems
• Follow up reported faults
• Technical inputs & specifications to support procurement of correct equipment and software 
• Daily/ Monthly proactive system health checks against checklist & replacement of faulty components
• Report and escalate risk findings  
• Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedures
• Compliance with OEM software licenses
• SOP application to ensure broadcast sustainability and business continuity
• Assist in the execution of a working Disaster Recovery Plan
• 95% of assets verified annually
• Assist with annual asset verification exercise (manual or scan)
• Customers served in technical proficient, friendly and helpful manner
• Maintain compliance of services rendered with customer request
• Provide basic technical assistance & guidance to customers/users
• Attended resolutions to customer requests/ complaints
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)

MINIMUM REQUIREMENTS

• 3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology)  (NQF6)
• BTech for the Electrical Engineering for the above formal qualification is advantageous
• Driver’s License: (Code 10)
• Minimum 1 years’ relevant experience (internship recognised and experiential training as part of the National Diploma qualification) in the technical environment

KNOWLEDGE AND SKILLS

• IT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+)
• IT Network knowledge advantage CISCO CCNA (ICDN1 +ICDN2) certified.
• Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able.
• Excellent communication skills and ability to work in a team and lead the team if required.
• Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.

Click here to apply

Administrator: Cellphone Office

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CLOSING DATE: 04 NOVEMBER 2025

Position:             Administrator: Cell Phone
Report Line:       Supervisor: Mobile Communications, Postal and Courier Services
Division:             Finance
Department:       Real Estate and Logistics
Scale Code:        405 ( Peromnes 12,Paterson BU)
Position ID:        60017831  
                                                                                                                

Main purpose of position

To ensure the effective administration and customer service systems within the Mobile Communications, Postal and Courier Services office.
 
Duties and Responsibilities

Business Operational Efficiency 

• Processing and issuing of new applications for Data Cards, SIM Cards, Modems, Cellphones and Tablets; for qualifying SABC personnel. 
• Process postal and courier services. 
• Responsible with issuing of Data Cards to the user’s from MTN, Telkom, Cell C, Vodacom, and other ISPs. 
• Provide information telephonically as to how sponsored billing works and pool phones. 
• Forwarding the request to cancel sponsored/Split Billing of the users who are leaving the organization to the service providers. 
• Compile a month list of high users. 
• Process device applications manually and on SAP.
• Requesting an itemised billing from the service providers for pool phones and Data Cards.
• Process monthly payments for Vodacom and MTN; (and other ISPs). 
• Arrange the delivery of cellphones and Data Cards to SABC Provincial Offices  Process rentals of Data Cards and Cellphones.
• Updating of the database.
• Sort incoming mail and courier parcels.

Stakeholder Management

• Communicate with internal and external clients and Stakeholders and maintain an effective, professional interface with all. 
• Deal with complaints or queries from clients, both internal and external. 
•  Provide customer service to the users telephonically and walk ins.
• Assist all SABC staff with queries; i.e. new line applications, billing queries, SIM swops, upgrades, cancellations of contracts, repairs of gadgets, roaming and courier services.
• Build and maintain effective relationships with the users and the service providers.
• Assist with audit queries relating the department.

Governance, Risk and Compliance

• Adhere to SABC policies and procedures. 
• Comply with Standard Operating Procedures (SOP). 
• Adherence to Cellphone Office Regulations and procedures.

 
Inherent Requirements

• Diploma or Certificate in Office Administration.
• 1-2 years’ experience in administrative environment.

Knowledge and Skills

• General knowledge of SABC rules and regulations.
• Excellent Knowledge of the SAP System.
• Good Computer Skills; (MS Package).
• Excellent Oral and Communication skills.
•  Basic Customer Services skills.
•  Good Interpersonal skills.
• Telephone etiquette.
• Answering off in-bound and out-bound.
• Compiling monthly reports and sending updates on the database for SAP.
• Ability to promptly follow instructions.

Click here to apply

Record Librarian

DIVISION:                           TECHNOLOGY

POSITION:                          RECORD LIBRARIAN (Bloemfontein)

DEPARTMENT:                  INFORMATION LIBRARY

SCALE CODE:                      404

REPORT LINE:                    Principal Librarian

POSITION ID:                     60018681

CLOSING DATE: 04 NOVEMBER 2025

MAIN PURPOSE OF POSITION

Maintenance of Record Library: acquisition, appraisal, cataloguing and preserving of SABC music collection in order to support broadcast content.

KEY ACCOUNTABILITIES:

• Collect, process and research catalogued items/material.
• Perform daily accurate capturing of CD information on Library database in line with library registration form and instruction.
• Ensure correct generation of shelve number through system.
• Paste barcodes with unique shelve number on CD, disc and box.
• Preserve cultural heritage in accordance with record library standards.
• Gather sufficient detail information in order to determine customer requirements.
• Document action in order to successfully research and acquire music.
• Follow up on customer requests as per record library service standards.
• Perform in-time research of anticipated information requests (SDI function)
• Compliance with relevant legislation e.g. Copyright Act
• Compliance with archival best practice
• Compliance with disaster/ recovery /contingency plan
• Maintain, repair and retrieve information in compliance with relevant SOP.
• Perform Library administration.
• Ensure classification of CD information in accordance with record library best practice
• Accurate tracking and submission of CD information from vendors /shops (e.g. artist, composer, publisher)
• Ensure that there is no duplicate information on database.
• Correct shelving of CD’s and CD boxes in accordance with SOP
• Provide monthly submission of reports/ information/ statistics in required format as per Manager request.
• Perform stock counts in accordance with schedules and SABC procedures and ensure nil variance between actual and counted stock items.
• Address all customer queries/ complaints.

MINIMUM QUALIFICATIONS

• Degree Information Science or a Music Degree (NQF 7)
• One year’s library experience i.e cataloguing, providing of information, library computerization and information retrieval systems.
• Good communication skills in dealing with internal and external clients on all levels.
• Ability to work in a team.
• Priority/preference will be given to people living with a disability.

KNOWLEDGE

• Knowledge of current affairs
• Knowledge of information retrieval systems
• Knowledge and understanding of library services best practices.
• Knowledge and understanding of library developments and trends.
• Knowledge and understanding of information systems.
• Knowledge of relevant subject discipline
• Knowledge and understanding of cataloguing standards.
• Knowledge and understanding of broadcast standards.
• Wide general knowledge

Click here to apply

We wish you all the best with your applications