To apply, click on the link at the end of the posts and all the best with your applications

Assistant Store Manager

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and
aesthetically pleasing store environment and assisting customers. As well as promptly address and
resolve customer complaints and any staff issues.

KEY AREAS OF RESPONSIBILITY

Customer Service Leadership

• Lead the sales team through example and ensuring meeting of personal and company sales targets – UPT, ATV and Turnover
• Performs and supports the team in delivering excellent customer service
• Floor presence, floor supervision, allocating team members as per zoning guide and supervising floor operations.

Visual Merchandising

• Implementing merchandising as per guidelines and submitting VM pictures on a weekly
• Conducting regular VM walks throughout the day, ensuring product is tagged, hanging correctly, steamed, priced and replenished sufficiently for trade.
• Continuous self and team training and assessment of visual merchandising of the store.

Inventory Control

• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
• Ensure stockroom is maintained and organized according to standards, stock positioned in order to expedite replenishment timeously.
• Conduct weekly and monthly stock counts and stock takes accordingly, verify and submit accurate count reports.
• Actively implement, practice and supervise risk control measures to help alleviate losses to the company.

Supervising Daily Operations

• Manage time and attendance, Follow and implement opening and closing procedures accordingly
• Maintain all daily requirements, POS operation, Cash up, cash drop, time and attendance and general housekeeping.
• Process refunds and exchanges according to company policy, escalate and inform OPS where necessary

SKILLS AND PERSONAL ATTRIBUTES

• Matric (compulsory), a relevant tertiary qualification is advantageous.
• 2 – 3 years’ experience working in a retail environment.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Click here to apply

Assistant Store Manager – Dolphin Coast/Ballito, KwaZulu-Natal

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and aesthetically pleasing store environment and assisting customers. As well as promptly address and resolve customer complaints and any staff issues.

KEY AREAS OF RESPONSIBILITY

Customer Service Leadership

• Lead the sales team through example and ensuring meeting of personal and company sales targets – UPT, ATV and Turnover
• Performs and supports the team in delivering excellent customer service
• Floor presence, floor supervision, allocating team members as per zoning guide and supervising floor operations

Visual Merchandising

• Implementing merchandising as per guidelines and submitting VM pictures on a weekly
• Conducting regular VM walks throughout the day, ensuring product is tagged, hanging correctly, steamed, priced and replenished sufficiently for trade
• Continuous self and team training and assessment of visual merchandising of the store

Inventory Control

• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
• Ensure stockroom is maintained and organized according to standards, stock positioned in order to expedite replenishment timeously
• Conduct weekly and monthly stock counts and stock takes accordingly, verify and submit accurate count reports
• Actively implement, practice and supervise risk control measures to help alleviate losses to the company

Supervising Daily Operations

• Manage time and attendance, Follow and implement opening and closing procedures accordingly
• Maintain all daily requirements, POS operation, Cash up, cash drop, time and attendance and general housekeeping
• Process refunds and exchanges according to company policy, escalate and inform OPS where necessary

SKILLS AND PERSONAL ATTRIBUTES

• Matric certificate compulsory
• Bachelor’s degree ideal
• 1 – 2 years’ experience working in a retail environment in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Click here to apply

Office Cleaner

Job Description

MAIN PURPOSE OF THE JOB

To maintain a clean, hygienic, and orderly office environment by performing a variety of cleaning and housekeeping duties. 
The Office Cleaner ensures that all office areas, restrooms, meeting rooms, and common spaces are neat, presentable, and compliant with health and safety standards.

KEY AREAS AND RESPONSIBILITIES

General Cleaning 

• Ensure cleaning tools and equipment are properly maintained and stored. 
• Report any maintenance issues, damages, or safety hazards.
• Follow health and safety regulations, including correct use of cleaning chemicals.
• Support setup or cleanup for meetings, events, or functions when required.
• Uphold confidentiality and respect company property at all times.

Daily Cleaning  

• Sweep, mop, vacuum, and polish floors.
• Dust and wipe down desks, chairs, windowsills, and office equipment.
• Empty waste bins and replace liners.
• Clean and sanitize restrooms and replenish supplies (soap, toilet paper, paper towels).
• Wipe and disinfect door handles, switches, and high-touch surfaces.
• Maintain cleanliness in kitchen/canteen areas, including washing dishes and wiping countertops. 

Maintenance and Upkeep

• Monitor and maintain cleanliness of all high-touch surfaces, such as door handles, switches, and shared appliances.
• Report any damage or breakages to furniture, fixtures, or equipment immediately to theOffice Administrator.
• Identify and log any facility repair needs and potential hazards.

Supplies and Inventory

• Track cleaning and bathroom supply levels, ensuring timely restocking and efficient usage.
• Keep a register of supplies used and report monthly or as needed for procurement planning.
• Ensure all cleaning materials and chemicals are stored safely and in accordance with health and safety guidelines.

Support and Coordination

• Follow and maintain the daily and weekly cleaning schedule with accuracy and accountability.
• Ensure cleaning duties are completed with minimal disruption to staff and business operations.
• Handle confidential areas with discretion and respect for privacy.
• Cooperate with the Office Administrator and support event setups or urgent cleaning tasks when required.

Weekly/Periodic Cleaning

• Clean windows, blinds, and glass partitions.
• Deep-clean carpets, upholstery, and other fabric surfaces.
• Polish furniture and fixtures.
• Restock cleaning materials and notify the Office Manager when supplies are low.

SKILLS AND ATTRIBUTES

• Grade 12 (Preferred). 
• Previous experience as an office cleaner or in a similar housekeeping role preferred.
• Ability to work independently and efficiently with minimal supervision.
• Knowledge of cleaning chemicals and supplies, and safe handling procedures.
• Good physical stamina and mobility, able to lift light equipment and move between areas regularly.
• Strong attention to detail and pride in maintaining a high standard of cleanliness.
• Basic communication skills (written and verbal) for logging supplies and reporting issues.
• Reliable, punctual, and trustworthy

Click here to apply

Sales Assistant

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To provide high-class customer service and to increase the company’s growth and revenue through
sales maximization.

KEY AREAS OF RESPONSIBILITY

Customer Service

• Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
• Actively and consistently implement upselling and cross-selling techniques to increase UPT,
  ATV, Conversion and Turnover.
• Understand and promote all payment methods including PAYFLEX, PJN, Happy Pay
• Representing the brand, adhering to uniform policy and grooming standards, presentable
  and professional on the sales floor.

Visual Merchandising

• Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
• Steam, tag, price, hang, fold, replenish product and optimize space.
• Understand and follow VM guidelines and practices to maintain a positive shopping
  experience for all customers.

Stock Control

• Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process.
• Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.

Daily Operations and Housekeeping

• Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
• Process customer transactions accurately and efficiently using POS system, cash handling,
  variance schedule updated, credit/debit card and payment methods.

SKILLS AND PERSONAL ATTRIBUTES

• Grade 12.
• Computer literacy.
• Higher education (Advantageous).
• 1 – 2 years’ work experience preferably in retail environment.
• Knowledge of retail practices.
• Demonstrated ability to perform customer service duties.

Click here to apply

Store Manager – Vanderbijlpark, Gauteng

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To be professional and customer service-oriented and oversee daily operations at our store. As the store manager, you will supervise the operational and organisational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

KEY AREAS OF RESPONSIBILITY

Sales and Business Development

• Sets, Communicates and reaches targets UPT, ATV & Turnover
• Coaches and supports the team in delivering excellent customer service
• Lead the sales team through example and ensuring meeting of personal and company sales targets
• External market research, area analysis, proactively reports relevant information to various departments

Team Management

• Develop the team through regular, ongoing meetings and training (with attendance registers)
• Actively inform team on information received from OPS or Head office, providing regular feedback and ensuring all team members are well informed
• Conduct performance appraisals accurately and timeously, with recommended training plans and relevant feedback
• Complete rosters and adhere to the staffing template
• Ensure all staff adhere to standard company policies and procedures, actively train self and take responsibility for empowering staff with correct information

Inventory Management

• Minimise shrinkage and maintain accurate stock records in the POS system
• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
• Ensure stockroom is maintained and organized according to standards, stock positioned in order to expedite replenishment timeously
• Conduct weekly and monthly stock counts and stock takes accordingly, verify and submit accurate count reports.
• Manage inventory control, place orders accordingly and send them out in time back to the warehouse, report on inventory to relevant parties accordingly

Operations Management

• Manage time and attendance, follow and implement opening and closing procedures accordingly
• Reconcile cash-up reports and conduct investigations timeously to alleviate company losses
• Proactively manage controllable store expenses, stationery, refreshments, phone usage and cleaning products
• Actively implement, practice and supervise risk control measures to help alleviate losses to the company
• Process refunds and exchanges according to company policy, escalate and inform OPS where necessary
• Review and submit month-end reports (clock in, RED, Staff purchase), Update and utilise managers dashboard, provide signed trained registers for all staff

SKILLS AND PERSONAL ATTRIBUTES

• Matric (compulsory).
• Relevant tertiary qualification is advantageous.
• A minimum of 3 years’ experience working in a retail environment in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Click here to apply

Store Manager – Cape Town, Western Cape

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To be professional and customer service-oriented and oversee daily operations at our store. As the store manager, you will supervise the operational and organisational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
KEY AREAS OF RESPONSIBILITY

Sales and Business Development

• Drive and monitor sales performance (UPT, ATV, and turnover).
• Lead by example and support staff to achieve individual and team sales targets. 
• Provide coaching to deliver exceptional in-store customer service.
• Identify sales trends through market and area analysis and communicate findings to the
  regional manage.

Team Management

• Conduct regular staff training and team meetings, keeping attendance records.
• Ensure all team members are informed of company updates, procedures, and sales focus areas.
• Complete and manage staff rosters based on the store’s staffing requirements. 
• Monitor individual staff performance and conduct appraisals with developmental feedback.

eCommerce Operations & Order Fulfilment

• Accurately pick and pack customer orders in line with online sales and quality standards.
• Oversee the packing process to ensure damage-free and presentable orders.
• Monitor and manage the order queue and dispatch deadlines from eCommerce platforms.
• Use eCommerce systems (e.g., Shopify) to track and fulfil orders.
• Collaborate with the warehouse or courier providers for timely deliveries and returns handling.

Inventory Management

• Minimise shrinkage and ensure stock levels are accurate and well documented in the POS system.
• Receive and process stock deliveries same day, including tagging, steaming, and capturing.
• Organize the stockroom to facilitate timely replenishment and order processing.
• Perform weekly and monthly cycle counts, submitting verified reports.
• Place replenishment orders and ensure returns or transfers are processed promptly.

Operations Management

• Manage store opening and closing procedures, time and attendance, and daily operations.
• Reconcile daily cash-ups, investigate discrepancies, and report losses where needed.
• Monitor store expenses (stationery, cleaning, refreshments) within allocated budgets.
• Enforce company risk control procedures and loss prevention measures.
• Handle refunds, exchanges, and escalate complaints or unusual cases to operations.

Administration & Reporting

• Submit accurate and timely month-end reports (e.g., time sheets, sales dashboards, staff purchases).
• Maintain up-to-date training registers and compliance records.
• Utilise tools such as the manager’s dashboard to track performance and operational data.

 SKILLS AND PERSONAL ATTRIBUTES

• Matric (compulsory), a relevant tertiary qualification is advantageous.
• Minimum 3 years’ experience in retail management, with exposure to eCommerce operations.
• Familiarity with eCommerce platforms such as (ie. Shopify)
• Strong leadership and team motivation skills.
• In-depth knowledge of retail operations, order fulfilment, and inventory control.
• Customer-focused mindset with excellent problem-solving ability.

Click here to apply

We wish you all the best with your applications