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Quality Assurance Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!9 Months Fixed Term Contract

The Quality Assurance Manager is responsible for leading and driving a commercially aligned quality assurance strategy across Babywear, Boyswear, and Children’s Footwear categories. The role ensures products meet defined quality, safety, fit, durability, and compliance standards from development through to store performance. This position safeguards brand reputation, customer safety, and margin through proactive risk management and supplier capability uplift.

Minimum Requirements

Diploma or Degree in Garment Technology, Footwear Technology, Clothing Production, Quality Management or related field

5–8+ years’ experience in apparel and/or footwear quality management

Demonstrated experience in children’s product safety compliance

Strong understanding of footwear construction and bonding processes

Proven track record of reducing defects and improving supplier performance

Experience working with local and international suppliers

Proficiency in MS Office and quality reporting systems

Willingness to travel to suppliers and retail stores as required

Reliable own transport and smartphone

Competencies

Strong leadership and stakeholder management capability

High technical credibility across apparel and footwear

Commercial acumen and risk awareness

Analytical and root cause problem-solving mindset

Strategic thinking with continuous improvement focus

Resilience and sound decision-making under pressure

Credibility, integrity, and accountability

Quality Management & Category Ownership

Own end-to-end quality performance across Babywear, Boyswear, and Children’s Footwear.

Implement and maintain robust QA and QC systems across development and production.

Establish and enforce category-specific technical standards and construction guidelines.

Drive reduction in defects, returns, and customer complaints.

Maintain category risk registers and mitigation plans.

Children’s Product Safety & Compliance

Ensure compliance with local and international children’s product safety regulations.

Oversee flammability, chemical compliance, small parts testing, drawcord safety, and labelling standards.

Manage laboratory testing protocols and approvals.

Maintain a zero-tolerance approach to unsafe product.

Testing, Standards & Technical Governance

Define and monitor AQL standards across all categories.

Oversee garment and footwear testing including shrinkage, colour fastness, seam strength, sole bond strength, flex testing, abrasion, hydrolysis risk, and slip resistance.

Review lab reports and conduct root cause analysis.

Drive corrective and preventative action plans.

Footwear Technical Oversight & Industry Advancement

Oversee last development, grading integrity, and fit consistency.

Ensure bonding process control and component durability standards.

Evaluate outsole compounds and long-term material performance.

Monitor and evaluate emerging footwear machinery, automation, and sustainable manufacturing technologies.

Advise on adoption of new technologies that enhance quality and consistency.

Fit Strategy & Competitive Benchmarking

Lead structured fit sessions and wear trials.

Monitor evolving anatomical and fit trends in children’s apparel and footwear.

Conduct regular competitor benchmarking on quality, fit, construction, and durability.

Present benchmarking insights and improvement actions to Buying and Sourcing.

Supplier & Production Collaboration

Act as key liaison between Design, Buying, Sourcing, and Manufacturing.

Conduct technical factory audits and capability assessments.

Develop and deliver supplier training aligned to company expectations in quality, sustainability, and compliance.

Drive continuous improvement and supplier performance management.

Store-Level Quality Integration

Conduct store visits to assess real-life product performance.

Analyse returns data and customer complaints to identify systemic issues.

Close the feedback loop between stores and the support office.

Sustainability & Ethical Alignment

Partner with sourcing and sustainability teams on compliant material selection.

Evaluate sustainable substitutions without compromising durability or safety.

Ensure supplier adherence to ethical and legal standards.

Leadership & Reporting

Lead QA team performance where applicable.

Coach internal teams and suppliers on quality best practice.

Maintain accurate quality records, reports, and corrective action logs.

Track and report category-specific quality KPIs.

Quantify cost of poor quality and recommend mitigation strategies.

Closing date – 03 March 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Regional Buyer

It’s fun to work in a company where people truly BELIEVE in what they’re doing!We are looking for a Regional Buyer: Fresh to compile and execute the category plans in line with the strategy, objectives and category group guidelines on format/margin and assortment strategies. To optimise the performance of the categories by having clear category plans aligned to the strategy, category group guidelines and being customer focused

Minimum Requirements:

Bachelor’s Degree (preferable)

3+ years’ experience in Retail Buying and Category Management (essential)

Knowledge of Fresh categories advantageous

Extensive commercial understanding

SAP knowledge advantageous

Competencies:

Strategic Negotiation & Influencing

Judgement and Decision Making

Networking and Relationship Building

Excellent written and verbal communication

Strong presentation capability

Strong grasp of buying fundamentals and detailed product costings

Ability to analyse recipe builds and calculate cost structures (raw material to packaging)

Deep understanding of commercial levers within Foods retail

Strong financial acumen and analytical capability

Ability to interpret complex data sets and identify root causes to improve category performance

Key Responsibilities:

Strategic Negotiation & Commercial Influence

Understand negotiating positions, key commercial drivers and desired outcomes to secure sustainable, win-win agreements

Develop and present fact-based, compelling arguments to build alignment and secure commitment

Anticipate objections and proactively manage roadblocks through structured counter-negotiation

Manage disagreements with diplomacy and emotional control, preserving long-term supplier relationships

Category Strategy & Growth

Develop and recommend category-specific growth strategies aligned to Pick n Pay’s business direction

Evaluate merchandising plans and assess their financial and operational impact

Identify performance gaps and recommend data-driven plan adjustments

Drive process improvements to enhance efficiency, quality and cost optimisation

Category Performance & Execution

Maintain in-depth knowledge of your category, industry practices and market dynamics

Analyse competitive landscapes, consumer trends and distribution channels to inform buying plans

Implement tactical buying strategies that deliver on turnover, margin and growth targets

Leverage industry trends and market forces to influence merchandising decisions

Supplier Relationship Management

Build and maintain strong, performance-based supplier partnerships

Communicate financial metrics and performance criteria clearly and consistently

Hold suppliers accountable through measurable KPIs

Develop and execute contingency plans to close performance gaps

Private Brand Strategy

Execute Private Brand category strategies in alignment with overall category growth objectives

Ensure commercial viability and competitive positioning of Private Brand offerings

Closing Date: 25 February 2026

Click here to apply

Buyer Clothing

It’s fun to work in a company where people truly BELIEVE in what they’re doing!Pick n Pay Clothing is looking for a passionate, energetic individual to join our dynamic team! If you’re detail-oriented, highly organized, and ready to deliver amazing results in girls’ wear, we want you! This is a fantastic opportunity to make your mark in a fast-paced, creative environment.

Minimum Requirements

Bachelor’s Degree |Relevant Diploma i.e. Design, Clothing Management Retail Management.
Min of 3 Years Retail Buying experience (Clothing) – Preferable girls wear exp
Must be computer literate – Microsoft suite
SAP knowledge

Competencies

A deep understanding of retail and brand ethos
Demonstrated taste level, flair and ability to interpret trends
Able to construct a balanced and profitable range
Strategic and proactive approach to problem solving
Business acumen
Strong and effective negotiation skills
Decision-making skills
Numerical, analytical and interpretive ability
Assertive and able to communicate effectively
High attention to detail
Innovation
Creative Flair
Align with Pick N Pay values
Merchant mindset
Commercial and financial acumen
Networking and relationship-building skills
Self-motivated and own development-driven mindset

Key Responsibilities

Conduct post season analysis as input into operating plan
Develop product mix plan at department level taking into account, customer needs, trend direction, competitive analysis, growth/exit of product categories, determining product objectives
Identify range structure, pier tiering  and key price points
Conduct weekly and monthly performance analysis and develop detailed action plan to ensure departmental KPIs are met and exceeded
Identify opportunities within the season to maximise profit and grow market share
Manage Open to Buy (OTB) effectively to maximise sales and minimise markdown
Ensure all confirmed styles are loaded into SAP timeously
Manage critical path to deliver on time launches
Achieve/exceed margin through effective supplier negotiations and conduct open book costing and comparative costing (determine styles appropriate for cross costing, submit product specifications to selected suppliers, receive and evaluate quotes)
Review range to ensure that departmental strategy and KPI’s have been achieved
Execute packaging and in store signage needs in line with marketing/brand and promotional strategy
Conduct regular store and competitor visits to understand product performance, assortment balance and customer experience of the range and adjust where appropriate
Ensure departmental expenses are managed within the approved budgets
Reduce waste and increase sustainability strategies in product ranges
Develop a product proposition that is affordable but has a high emphasis on high quality fabrics and fits
Increase value of the department by working as a team and delivering the strategic intent of the brand proposition into tangible product strategies

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Regional Visual Merchandise Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!We are seeking a Visual Merchandise Regional Manager to join our team to create an appealing and engaging shopping experience for customers and helping to drive sales and revenue for our clothing brand. The ideal candidate will have experience in developing and executing visual merchandising strategies and plans that align with our brand’s values and goals.

Matric and/or relevant tertiary qualification
3 – 5 years experience in Area or Regional Visual Merchandise Manager role within a clothing retailer.
Must be computer literate with high proficiency in PowerPoint

Competencies

Strong leadership skills
Assertive
High attention to detail
Commercial acumen
Networking and relationshipbuilding skills
Self-motivated and own developmentdriven mindset
Good communication skills to transfer knowledge and train and mentor others
Customerminded, teamfocused and enjoy working with clothing products.

Lead store teams to execute visual merchandising strategies that align with Pick n Pay Clothing brand objectives and enhance the customer experience.
Collaborate with the marketing and sales teams to create visually appealing displays that attract customers and drive sales.
Create and maintain visual merchandising guidelines and ensure compliance across all stores in the region.
Train and coach store managers and store crew on visual merchandising techniques and standards.
Manage and lead a team of visual merchandiser crew across multiple locations, providing training, guidance, and performance evaluations.
Execute visual merchandising displays according to the guidelines to enhance the visual impact of displays.
Maintaining and updating displays to ensure they remain fresh and relevant.
Stay updated on industry trends and best practices in visual merchandising, customer preferences, and competitor activities to inform visual and display strategies and plans.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Planner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!The Clothing – Planner ensures the right products reach the right stores at the right time. By using data to forecast demand and manage stock levels, the Planner supports buying decisions that drive sales, maximize profit, and meet customer needs.

Minimum Requirements

BCom Degree or relevant qualification in Business, Finance, or related field
3–5 years of proven experience in Clothing Retail Planning
Proficient in Microsoft Office (Outlook, Word, Excel)
Willingness to work extended hours when needed and conduct regular store visits
Previous experience in a clothing retail environment is essential;
SAP knowledge will be an advantage

Competencies

Strong numerical acumen with a passion for fashion and retail trends
In tune with market movements and deeply understands our customer base
Detail-oriented with the ability to work efficiently and respond quickly in a fast-paced environment
Clear and confident communicator across teams and levels
Strong analytical thinker with solid administrative and organizational skills
Proactive, assertive, and full of positive energy
Growth-minded, self-motivated, and always looking for opportunities to learn and improve

Key Responsibilities Plan seasonal sales budgets by category in line with busi

ness objectives.
Collaborate with the Buyer to implement financial strategies and achieve set budgets.
Contribute to establishing a clear and effective pricing architecture.
Develop and manage assortment plans to align with strategy and maintain target margins.
Continuously monitor performance through weekly reports, adjusting for fast and slow sellers as needed.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

Team Lead SC Planner (Evergreen)

It’s fun to work in a company where people truly BELIEVE in what they’re doing!A core function of the Team Lead Planner is to understand the strategic objectives of the business and drive the implementation of an operating plan within the relevant planning team to achieve it. Part of the Team Lead Planner’s responsibilities is to manage and guide operational planning teams and ensure the use of standardized processes, tools and reports required to perform planning responsibilities and reach availability, sales, working capital and stakeholder engagement KPIs. The Team Lead Planner must also ensure effective integration and communication across all cross-functional teams and external stakeholders and drive their teams to contribute to and execute sales strategies and trade plans.

Minimum requirements

2+ years supply chain planning experience
Knowledge of DC and stores operations/limitations
Understanding of the processes and procedures within the category
Sound knowledge of business/system rules used by planning teams
Cross-functional and stakeholder collaboration

Competencies

Understanding the operational and financial impact of decisions made and actions taken in the Supply Chain Planning environment
Enforcing PNP planning principles and adhering to the limitations faced in the supply chain environment
Understanding the importance of the SCP KPIs and driving adherence to them within the team
High emotional intelligence
Professional attitude in the working environment
Excellent analytical and problem-solving skills
Attention to detail and time management skills
Sense of urgency – special focus on professional, timeously provided feedback (including statistical figures where applicable)
Ability to work well under pressure
Leadership skills with the ability to create a motivational working environment for teams
Good interpersonal relationship and communication skills
Knowledge of IT systems and tools used for planning i.e. SAP ERP, F&R, Analysis, UDF

Strategic Sales/Promotional Planning

Ensure compliance to T- planning processes (incl. Promotion/Event/New Product Development forecasting)
Align with commercial buyers on forecasted volumes at T-4 before confirming with vendors as and when required on focus lines
Work with commercial buyers to achieve growth hurdles and sales targets within business set limitations
Align on pending price increases and identify stock to buy-in, in addition to clearance plans for this stock (additional promotional activity required if stockholding far exceeds stock model targets)
Key understanding required of the sale trends of seasonal lines


Daily/Strategic Operational Execution

The Team Lead Planner will still have a portfolio with a set number of accounts to manage in a Supply Chain Planner capacity
Running VL10 is no longer a requirement for the Team Lead Planner
Ensure the use of standardised planning and reporting tools for accurate replenishment and promotional planning and execution within team
Ensure all planners use the correct tools and reports to understand root cause on poor KPI performance and implement solutions that will proactively reduce/avoid returns to DC or vendor
Track availability of total category and highlight risks to the business (general and promotional)


Continuous Improvement & Standardisation

Proactively provide input and suggestions on improved ways of work and planning processes
Ensure successful implementation of new processes, tools and reports in teams
Drive the use of standardised planning processes, tools and reports by all planners
Ensure the operating plan is clearly communicated to and implemented by all planners


Drive Improved Stakeholder Engagement

Build & maintain good working relationship with all stakeholders (including but not limited to Vendors, Commercial, DC & Logistic teams, Operating Division co-ordinators, etc.)
Collaborate with required internal stakeholders to create accurate and realistic sales plans that reflect business, category and promotional strategies
Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid/mitigate strike rate issues
Expectation to be available after office hours to assist with emergency queries and risk mitigation from various stakeholders


Team Leadership and People Development

Create clear direction, guidance and support for your team to execute required responsibilities
Identify training opportunities through observation of planner performance or consultation with teams
Lead by example by adhering to office regulations (professional attire, office hours, etc.)

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Click here to apply

We wish you all the best with your applications

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