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Operational Compliance Agent
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As an Operational Compliance Agent, you’ll be supporting the delivery of operationalizing regulatory requirements through structured project management, rigorous testing, and the continuous refinement of standard operating procedures (SOPs). The successful candidate will ensure that the company’s AML controls are not only compliant on paper but also highly effective in practice.
What you’ll be doing
As part of your role, your responsibilities will include:
- Regulatory Scanning and Impact Analysis:
- Conduct continuous horizon scanning of local and international AML/CTF regulations. Evaluate the impact of changes on current operations and recommend necessary adjustments.
- Operationalising Requirements:
- Translate complex regulatory mandates into actionable business requirements. Manage the end-to-end implementation of new controls, ensuring they are integrated seamlessly into existing workflows.
- Compliance Monitoring and Rule Testing:
- Design and execute a robust compliance monitoring plan. Regularly perform Compliance Rule Testing to verify that automated monitoring systems and manual controls are functioning as intended and capturing relevant risks.
- Quality Assurance Checks:
- Perform sample testing of KYC/CDD files, transaction monitoring alerts, and SAR filings to ensure high standards of accuracy, consistency, and regulatory defence.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Education: Bachelor’s degree in law, Finance, Business Administration, or a related field.
- Experience: 3 – 5 years in AML/CTF compliance, specifically in operations, QA, or regulatory change management.
- Certifications: Professional certification such as CAMS (Certified Anti-Money Laundering Specialist), ICA, or PMP (Project Management Professional) is highly desirable.
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Skilled in mapping out complex business processes and identifying opportunities for automation or control enhancement.
- Proficiency in Compliance Rule Testing and data-driven monitoring to detect gaps in alert logic or manual oversights
- Expertise in drafting high-quality SOPs and compliance manuals that are easily understood by non-specialists
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Fraud Behaviour Analyst
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
As a Fraud Behaviour Analyst, you’ll be mitigating potential losses for the business associated with promotional, marketing, and gameplay strategies across both the casino and sports segments
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Fraud Technology Product Lead
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At Betway Africa, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our operational teams in the risk and fraud space, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
The role will be responsible for owning, operating, and optimising all SaaS‑based fraud detection, prevention, and case management platforms used across the organisation. This role sits at the intersection of fraud operations, technology, and vendor management, ensuring all fraud systems are implemented correctly, stable, well‑supported, and continuously enhanced to meet evolving fraud risks.
The role ensures that the organisation’s fraud technologies are configured effectively, integrated smoothly into operations, and deliver maximum value by enabling early detection, precise decisioning, and operational efficiency.
What you’ll be doing
Platform Ownership and Governance
- Owns the end‑to‑end fraud technology ecosystem (tools, platforms, models, rules engines, integrations, dashboards).
- Defines the fraud product roadmap, ensuring alignment with business strategy and regulatory obligations.
- Evaluates and prioritises new features, tools, and enhancements based on risk exposure, business impact, and operational efficiency.
Implementation and Configuration
- Overseeing deployment, configuration, and calibration of fraud SaaS platforms and decision engines (LexisNexis, ThreatMetrix, BioCatch, Ravelin, etc.).
- Leading cross‑functional discovery sessions to translate fraud requirements into technical specifications.
- Designing detection strategies, rule logic, scoring models, and behavioural analysis patterns.
Operational Support and Issue Resolution
- Acting as the escalation point for fraud‑related system issues, outages, and incident response.
- Troubleshooting platform behaviour, false positives/negatives, and data anomalies in collaboration with engineering teams.
- Coordinating root‑cause analysis and ensuring preventive measures are implemented.
- Supporting Fraud Operations teams with tooling enhancements and workflow improvements.
Continuous Improvement and Optimisation
- Crafting fraud defence strategies using machine learning, behavioural biometrics, device intelligence, and anomaly detection.
- Analysing fraud trends, attack vectors, and customer behaviour to proactively introduce new countermeasures.
- Monitoring KPIs such as fraud loss, detection rates, false positives, conversion impact, and operational workload.
- Benchmarking tools and processes against industry best practice and competitor standards.
- Identifying automation opportunities to minimise manual reviews and reduce operational costs.
Reporting and Analytics
- Ensure visibility and insights through:
- Developing dashboards and reporting frameworks to track fraud posture, system performance, and customer impacts.
- Presenting insights, risks, incidents, and trends to senior leadership, compliance, data teams, and engineering.
- Providing commercial analysis relating to fraud losses, revenue protection, and platform ROI.
Stakeholder and Vendor Management
- Managing relationships with external vendors: monitoring performance, assessing upgrades, negotiating renewals, and evaluating new capabilities.
- Working closely with internal teams (Engineering, Risk, Compliance, Payments, Customer Experience, Data Science) to align priorities.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential qualifications and skills you’ll bring to the table
The necessary skills that we require for this role include:
- Bachelor’s degree in Risk Management, Information Systems, Computer Science, or related field (preferred).
- Industry certifications (e.g., CFE, CAMS, fraud tech certifications) advantageous.
- Experience with fraud SaaS tools such as LexisNexis, ThreatMetrix, BioCatch, Ravelin, Featurespace, SAS, Actimize, FICO, or equivalent.
- Technical & Systems Expertise
- Fraud Domain Knowledge
- Operational Skills
- Stakeholder and Vendor Management
- Strong analytical thinker with a problem‑solving mindset.
- Technology‑curious, adaptable, and proactive.
- Collaborative leader who thrives in cross‑functional environments.
- Calm under pressure, especially during incidents or system outages.
- Passionate about fraud prevention and digital risk innovation.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Familiarity with enterprise SaaS platforms.
- Previous experience in online gaming or casino industry.
- Knowledge of gambling regulations and compliance requirements.
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Money Laundering Reporting Officer (MLRO)
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
The MLRO is involved in managing the AML function globally communicating at all levels internally and externally, and liaising with regulators, law enforcement and other stakeholders wherever the Business operates ensuring that statutory and regulatory requirements are met.
The role involves being the Company’s “Nominated Officer” and appointment as the Money Laundering Officer. In addition, the role has responsibility for managing the investigation of unusual and suspicious betting activity and reporting where appropriate.
You will be responsible for the direct supervision of the functions and requires an excellent knowledge of money laundering/terrorist financing and the potential threats and will require high attention to detail and strong communications skills. The role additionally includes responsibility for Betway Africa’s anti-bribery and corruption policy, monitoring and reporting. The role reports to the Head of Compliance of Betway Africa.
.
What you’ll be doing
Duties include, but are not limited to:
- Leadership and management of the AML Compliance functions
- Strategic planning for the team including financial management and planning of AML, CTF and B&C functions, processes and technologies
- Represent the Company at selected conferences and on projects involving external parties for AML (including presentations to the media, dignitaries, HVC’s, financial regulators, law enforcement etc.)
- Ensure the development and direct the AML strategy, including managing and maintaining the Business risk assessment
- Planning for new legislation for ensuring the development of AML, CTF and B&C policies, systems, practices and procedures
- Oversee and ensure the development and implementation of AML, CTF and B&C training, ensuring all necessary staff receive appropriate training and guidance. Develop and implement robust, effective and efficient audit procedures in respect of all AML related areas including electronic verification, CDD, payment monitoring and account creation
- Ensure the development of procedures to meet anti-bribery & corruption legislation
- Ensure the development of transaction monitoring tools, with clear reporting regarding high risk customers
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve Business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Minimum of 5 years’ experience in AML/Risk/Compliance
- Exceptional organisation and prioritisation skills with proven ability to create strategic plans
- A proven track record in stakeholder management and influencing skills
- Strong knowledge of regulatory frameworks and risk mitigation strategies
- Leadership qualities, including acting a role model and mentoring colleagues
- Exceptional attention to detail and accuracy, particularly in external communications
- Professional certification with an organization, such as the Association of Certified Anti-Money Laundering Specialists (ACAMS)
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Minimum of 5 years of prior experience in gambling, payments or financial services industry
- Project management and Business process improvement experience
- Experience of the intelligence cycle or of investigating financial crime
- Familiarity with AML issues and suspicious transaction monitoring systems
- Experience performing thorough analyses of customer information
- Experience preparing suspicious activity reports (SARs)
- Experience conducting investigations relating to AML beneficial
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Senior Internal Relationship Manager – Betway Premium
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
Betway Africa is part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds.
Since 2006, Betway has become ingrained on the African continent, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. Every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
Betway Africa is looking for new members to join our superclass team, focusing on cultivating and managing relationships with customers. This role is pivotal in delivering exceptional service, proactively engaging with customer, and driving customer retention. They will collaborate closely with the team to offer services, event management, and strategic initiatives. The ideal candidate will bring strong relationship management skills, a deep understanding of the sports betting industry, and a passion for delivering an extraordinary customer experience. They will thrive in a fast-paced, customer-centric environment, providing solutions and support the team.
What you’ll be doing
As our Senior Relationship Manager, you will be responsible for maintaining and enhancing long term relationships with our nominated high-end players with an objective of extracting maximum value and retention. The candidate will be responsible for maintaining, developing and increasing Betway Premium retention, activity rates, and revenue through exceptional service deliver with the aim of first contact resolution. This will be achieved through providing client support, proactive outbound calling, roadshows and eventing when required, collection and updating of player information and acquisition of new Betway Premium customers. The candidate may be required to travel locally from time to time. The candidate will need to possess strong client relationship skills. They will also be technically minded, and be familiar with CRM best practices. An inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing processes.
As part of your role, your responsibilities will include partnering with the Betway Premium Customer team, but won’t be limited to, the following:
- Dedicated and prioritised Contact Centre service to all Betway Premium Customers queries coming into any of the Contact Centre Channels
- Support the Betway Premium Hosts with any help they may require, which will include but is not limited to bonus calculations, comping of accounts, expediting withdrawals, prioritising deposit timeouts etc
- Manage all HVC CRM Work item queries as well as Work Items received from other departments where required and ensure feedback is provided to all involved parties
- Assist HVC Hosts, Managers and Team Leaders with overflow CRM Work Item queries to ensure overall CRM Work Items are handled within SLA
- Act as the end-to-end feedback loop to customers on any CRM Work Items where feedback is required
- Assist Team Leaders and Managers with any ad-hoc teams escalations and assistance they may require whilst on shift
- Make contact with low HVC CSAT ratings and turn the customer service experienced into a positive experience
- Make contact with Betway Premium customers who abandoned in queue and assist with their queries accordingly
- Assist with any overflow service recovery tasks that the Customer Service Team Leaders may require help with
Partnering with the Betway Premium Customer Team:
- Gifting: Partnering with the Betway Premium Customer country team whom will manage the planning and delivery of appropriate gifting as deemed necessary for birthdays, specials holidays, big wins and losses or other adhoc occasions.
- Events and Roadshows: Understand effective cost or investment management regarding player selection for roadshows and events.
- Customer Value Management: Understand all profitability numbers and ratios e.g. Margin, Net win ratios, etc. and how the segment affects the overall business.
- Client Support and Out bounding: This can include relationship building e-mails; SMS, in app notifications and telephone calls and respective notes for the contacts need to be captured and reflect on internal systems is critical.
- Information management: Ensure that all player information and soft facts are captured and are up to date ensuring that details are captured on the applicable tools.
- Campaign execution: Understanding the tactics the Betway Premium Customer team use to identify, design and implement initiatives, interventions, promotions and out of the box ideas to retain lapsing or to reacquire lapsed and inactive Betway Premium customer.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- A degree (BCom or equivalent) is essential.
- 2-3 years of experience in account management/relationship management, outstanding service delivery, event support, and proactive outreach.
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situation
- Ability to communicate across all levels
- Strong project management skills
- Numbers driven with strong analytical skills
- Excellent interpersonal and negotiation skills
- Must be deadline and target driven with good time management
- Ability to work under pressure and adapt well to change
- Previous track record of dealing with Betway Premium clients
- Ability to understand and manage client expectations
- Team player who can work well under pressure
- Excellent computer literacy with high proficiency in excel
- Consistent high standard and quality of work
- Good time management skills and ability to effectively multi-task in a deadline-drive, high pressure environment
- Extremely detail oriented and well organized
- Excellent interpersonal and customer orientation skills
- Ability to clearly and effectively communicate
- Exceptional organisation skills, with the ability to manage multiple projects, prioritise effectively, and meet deadlines – all while doing so with strong attention to detail and focus on quality and excellence
- Betway Premium is a 24-hour operation therefore must be willing to work on a rotational shift basis and flexible to work overtime
- Must have own vehicle transport
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
- Team player with self-starting capabilities who can work in groups or alone to drive results
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Team Lead Fraud
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Team Lead Fraud, you’ll be supporting the delivery of a high-quality service within the Risk and Fraud function, investigating incidents of fraud, managing a team of fraud investigators, and ensuring compliance with relevant regulations and organisation policies. This will help us stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- People Management
- Promote best practice and provide leadership and guidance to the team
- Lead, manage, motivate, and develop the team of Fraud Investigators to ensure that KPIs are met
- Responsible for effective people management in terms of development, performance onboarding, and productivity
- Responsible for leading weekly team meetings and ensure deliverables and deadlines are met as per business priorities
- Manage productivity and misconduct related matters, whilst focusing on team progression, growth and development
- Ensure sufficient coverage of team members to manage the workload, including all leave allocations
- Manage the leave of team members on the relevant system
- Upskilling
- Provide feedback, coaching, training, and development to optimise performance of all team members
- Work with individuals to identify training and development needs with the aim of building a high-performing team
- Provide guidance to fraud investigators and other staff members to ensure consistent and thorough investigations of fraud allegations
- Escalation Management
- Be available to risk and fraud teams and other departments in the organisation in relation to Fraud queries that require urgent delegation and escalation to be resolved in a timely manner
- Ensure that operational issues are logged with IT while keeping stakeholders updated
- Risk and Fraud Management
- Develop and implement effective anti-fraud strategies, policies, procedures, and controls
- Monitor and investigate fraud related concerns on all markets in accordance with applicable laws and organisation policies and provide possible solutions
- Stay abreast of any changes that may influence fraud processes and updates staff with operational changes and processes
- Monitor and proactively seek to enhance chargeback monitoring and management solutions
- Reporting
- Prepare comprehensive reports of findings and recommendations for improvements to internal control systems
- Provide accurate information for routine audits and ensure that weekly and monthly reports are delivered within deadlines at a high quality to the relevant stakeholders
- Report suspicious behaviour identified and provide assistance with the preparation of stakeholder and management reports involving data on team performance, markets and products, and fraud incidences
- Relationship Management
- Establish and maintain effective working relationships with internal and external stakeholders to develop operational and strategic anti-fraud training programs and investigations
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Fraud Investigator
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Job title: Fraud Investigator
Department: Fraud
Reporting to: Team Lead Fraud
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises to management.
What you’ll be doing
As part of your role, your responsibilities will include:
- Monitor real time engines and queues and identify high risk transactions within the business portfolio.
- Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
- Identify fraudulent transactions and cancel them from further processing.
- Resolve queued transactions within the service level agreements to reduce potential revenue losses.
- Interact with banks and customers to validate information and to confirm or cancel authorizations.
- Resolve customer issues within the scope of existing service level agreements.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
- Ensure confidentiality of all information collected during investigation.
- Determine existing fraud trends by analysing accounts and transaction patterns.
- Identify system improvements to prevent fraudulent activities.
- Recommend anti-fraud processes for changing transaction patterns and trends.
- Recommend new software tools used for fraud detection, prevention and reporting activities.
- Generate suspicious activity reports and risk management reports for Managers.
- Review SDD KYC for account deemed high risk.
- Ensure accurate and appropriate responses to disputes.
- Monitor disputed transactions for possible fraudulent activity.
- Serve customers by resolving product and service problem
- Reviewing of customer withdrawals and identifying suspicious patterns, trends or behaviours and taking the necessary action to secure the account.
- We applicable, logging of the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Familiarity with fraud prevention issues and suspicious transaction monitoring systems
- Minimum 2 years’ experience in a financial services data analysis and/or risk management
- Knowledge of online payment systems, regulations, understanding of KYC and financial crime
- Degree or Diploma
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions.
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Financial Accountant
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
Betway Africa is part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds.
Since 2006, Betway has become ingrained on the African continent, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Financial Accountant, you will report into the Financial Controller and will be responsible for the accounting and reporting function of entities within the Local Silo in the Finance department. The successful candidate will be required to be highly numerate, well organised; deadline driven and have the ability to improve processes. Attention to detail and accuracy is non-negotiable.
What you’ll be doing
- Monthly management reports
- Posting of invoices, accruals and prepayments
- Prepare the expense analysis, marketing analysis, prepayments and accruals & foreign exchange schedules
- Analysis of expenses ensuring all expenses have been categorized and allocated correctly
- Prepare internal (intercompany & intergroup) billing, including invoicing & reconciliations
- Matching of open items on a weekly basis
- Run FX in Navision & prepare FX reconciliations
- Proactively resolve any queries raised
- Preparation of monthly income statement and balance sheet reconciliations
- Preparation of all fixed asset recons & review the fixed asset register ensuring that assets are captured and depreciated in line with fixed asset policies, scrapping old assets and revisiting estimated useful lives.
- Run depreciation & amortisation
- Capitalization of internally generated intangible assets
- Reporting
- Prepare monthly consulting, legal & audit fee schedules
- Prepare marketing analysis
- Prepare necessary commentary for month end and quarter end reporting and Flux Analysis for both Income statement and Balance sheet
- Prepare monthly Income statement files, including commentaries per expense type and brand.
- Assist with the procurement section of BBBEE reporting
- Prepare and sign off on all reconciliations
- Prepare and sign off on all SOX control evidence, reconciliations, and templates
- Operations
- Reconciliation and posting of Corporate Card expenditure
- Ensure accurate capturing and posting of all VAT entries
- Ensure all contractual relationships up to date
- Treasury & Cashflow
- Prepare all intercompany & inter-group accounts payment packs and ensure balances confirmed monthly ▪ Ensure all customers are collected & vendors settled
- Prepare and comment on all aging reports & open items
- Communicate cash requirements with Financial Controller
- First review of all payment packs for local & foreign payments
- First review of all payments on Electronic banking platforms
- Audits
- Preparation and review of internal and external audit files
- Consult with the statutory team to ensure all queries resolved timeously
- Team Leadership
- Co-ordinate functions in the team to ensure that all team members are working effectively and able to deliver reporting on time
- Ensure best business practice is embedded across all processes and functions
- Ensure team key deliverables are met on time and accurately.
- Provide guidance, mentoring and support to direct report to ensure the team is working efficiently and coherently
- Manage all stakeholder expectations appropriately and communicate any potential problems
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- B.Com Finance Degree or similar.
- 2 -3 years accounting experience.
- Proficient in Microsoft Excel
- Demonstrates consistent behavior aligned to the organizational culture
- Microsoft Navision
- IBM Cognos
- Completed SAICA articles
- SOX experience
- Strong analytical and problem-solving skills with a keen attention to detail and financially astute approach to work
- Ability to multi-task and work under pressure.
- Strong communication skills, both verbal and written
- Must be able to use initiative and be proactive.
- Accuracy and reliability with a high level of attention to detail.
- Ability to plan and execute tasks with a strong sense of accountability
- Ability to work collaboratively in a team environment and effectively and efficiently prioritize tasks
- Ability to work under pressure and adapt well to change
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway, including:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Contributions towards Medical aid and Vitality, Provident Fund and Group Life cover.
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Financial Controller
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
As the finance department, we deliver timeously to senior management and shareholders of the organisation, to assist with their decision-making processes in driving the business forward.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
What you’ll be doing
Monthly management reports:
Manage the preparation of the management accounts including:
- Review & Authorisation of all posting of invoices, accruals and prepayments.
- Review expense analysis, marketing analysis, prepayments and accruals.
- Review all prepayments, accruals, foreign exchange.
- Analysis of expenses ensuring all expenses have been categorized and allocated correctly.
- Run all internal and intercompany & intergroup billing, including invoicing & reconciliations.
- Matching of open items on a weekly basis.
- Run FX in Navision & prepare FX reconciliations.
- Proactively resolve any queries raised.
- Preparation of monthly income statement and balance sheet reconciliations.
- Preparation of all fixed asset recons & review the fixed asset register ensuring that assets are captured and depreciated in line with fixed asset policies, scrapping old assets and revisiting estimated useful lives.
- Run depreciation & amortisation.
- Capitalization of internally generated intangible assets.
Reporting:
- Review monthly consulting, legal & audit fee schedules.
- Review marketing analysis.
- Prepare necessary commentary for month end and quarter end reporting and Flux Analysis for both Income statement and Balance sheet.
- Prepare monthly Income statement files, including commentaries per expense type and brand.
- Prepare monthly variance analysis to Budget.
- Updating of all IFRS quarterly disclosure schedules (PPE, Intangibles, Provisions etc).
- Manage the procurement section of BBBEE reporting.
- Review and sign off on all reconciliations.
- Review and sign off on all SOX control evidence, reconciliations, and templates.
- STATS SA reporting.
Operations:
- Review & renewal of short-term insurance schedules.
- Ensure all contractual relationships up to date.
- Review contracts matrix regularly with Legal.
- Securing SARB Exchange control approval for relevant contracts.
- Prepare annual budget and forecasts – prepare the Opex budget and assist with other sections of the Income statement.
Treasury & Cashflow:
- Ensure all intercompany & inter-group accounts are settled & balances confirmed monthly.
- Ensure all customers are collected & vendors settled.
- Reviewing of aging reports & open items.
- Communicate cash requirements with Treasury team weekly.
- Preparation of cash flow forecast.
- First reviewer of all payment packs for local & foreign payments.
- First release of all payments on Electronic banking platforms.
Audits:
- Preparation and review of internal and external audit files.
- Consult with the statutory team to ensure all queries resolved timeously.
Tax management and compliance
- Reconciliation of the VAT and tax vendor and matching to ensure submission and payments to the authorities are made within deadline.
- Prepare the monthly VAT reconciliation to NAV/BC ensuring that the correct inputs has been claimed and all VAT output has been declared.
- Preparation of monthly VAT return along with reconciliation to income statement (IT14SD).
- File monthly returns and make payment before the due date.
- Prepare monthly income tax & quarterly deferred tax calculation.
- Prepare provisional tax returns and effect payment before the due date.
- Prepare quarterly company tax schedules for group consolidation.
- Consult with Head of Tax on all SARS correspondence and follow up on outstanding items.
Team Leadership:
- Escalate and motivate any resource requirements to the Senior Finance Manager.
- Day to day management of the Financial Accountants & assistant Financial Accountants.
- Co-ordinate functions in the team to ensure that all team members are working effectively and able to deliver reporting on time.
- Ensure best business practice is embedded across all processes and functions.
- Undertake bi-annual team appraisals and performance development reviews.
- Ensure team key deliverables are met on time and accurately.
- Provide guidance, mentoring and support to all direct reports to ensure the team is working efficiently and coherently.
- Bi-annual setting of team objectives.
- Manage all stakeholder expectations appropriately and communicate any potential problems.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- B Com Finance Degree or similar tertiary qualification.
- 3 – 5 years accounting experience in a similar role.
- Proficient in Microsoft Excel.
- Demonstrates consistent behaviour aligned to the organizational culture.
- Advantageous requirements: Microsoft Navision. Microsoft Dynamics, IBM Cognos. Completed SAICA articles. SOX experience.
- Strong analytical and problem-solving skills with a keen attention to detail
- Resilient with ability to multi-task in a fast-paced environment.
- Strong communication skills, both verbal and written
- Must be able to use initiative and be proactive.
- Ability to work collaboratively in a team environment, building and maintain relationships to achieve overall business objectives
- Ability to work under pressure and adapt well to change
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Experience in Navision and Business Central
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
AML Specialist
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As an AML Specialist you’ll be supporting the delivery of a high-quality service within the AML function, covering analysis, investigation and documentation of suspicious activity reports and unusual activity reports (SARs/UARs) in response to MLRO’s, Regulators and Law Enforcement Agencies. This will help us excel at to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Review all alerts for PEP, Sanction and Adverse media triggers of possible matches
- Conduct independent research to gather and record data from internal systems, commercial databases, and the Internet
- Compile detailed enhanced due diligence reports for true matches
- Escalate true matches to senior management for approval
- Provide ongoing monitoring of accounts related to true matches
- Assist with screening of third-party suppliers and affiliates
- Handle due diligence investigations to support policies and procedures
- Ensure efficient identification, monitoring and reporting of accounts considered high risk
- Provide daily assessment AML reports relating to ongoing monitoring of high-risk accounts
- Stay current with money laundering and terrorist financing behaviours, issues, policies, regulations, criminal typologies, industry best practices, and developing trends
- Help in identifying potential weaknesses in processes
- Act as a subject matter expert to employees, providing guidance on what actions to take in dealing with high-risk accounts related to PEPs, Sanctions and Adverse media customers
- Ensure proper record-keeping of data collected and analysed
- Write and prepare suspicious activity reports (SARs) when applicable
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Add a local benefit, e.g.:
- Vitality Health Care
- Unum Dental
- Life Assurance & Income Protection
- Tusker car scheme
- Cycle to Work
- Retail discounts
Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.
Game on!
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Treasury Accountant
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Reconciliations
The Treasury Accountant uploads daily bank statements and reconciles daily balances back to actual bank statements. This includes the count of transactions. They perform both weekly and monthly bank account reconciliations. This role does reconciliation of control accounts. This includes but is not limited to cash in transit, processor settlement, withdrawals and bank posts. This role is responsible for monthly reconciliation of intercompany transactions.
Treasury
This role is responsible for preparing the weekly download of wallet balances. They manage withdrawals and the funding of online wallets. The Treasury Accountant requests daily forex trades.
They prepare month end and audit schedules for bank and control accounts. They ensure that intercompany postings are accurate and complete. The Treasury Accountant is accountable for the weekly cash flow forecast.
Escalations
The Treasury Accountant attend to queries from Management Accountants and Reconciliation Specialists timeously. They review all vendor open items, escalate discrepancies and provide feedback to Team Lead Treasury.
Debtors
This role is responsible for processing bank receipts and allocating to the correct debtor account. The Treasury Accountant manages the funding of progressive, clearing houses and negative wallet balances.
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Real-Time Analyst
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Real Time Analyst you’ll be supporting the delivery of a high-quality service within the contact centre, covering monitoring, analyzing and managing real-time contact centre performance to ensure optimal service levels a host efficiency. This will help us excel at providing super class customer service to stay ahead of the game.
What you’ll be doing
Real-Time Monitoring & Performance Management
- Monitor intraday contact centre performance (calls, chats, emails, etc.) in real time using Workforce Management (WFM) tools.
- Track key metrics such as adherence, occupancy, service levels, ASA (Average Speed of Answer), and queue volumes.
- Take immediate corrective actions such as reassigning Hosts, escalating issues, or recommending break/lunch adjustments to maintain service levels.
Communication & Coordination
- Serve as the primary point of contact for real-time updates and escalations during live operations.
- Coordinate with Team Managers to manage Host availability, shrinkage, and adherence.
- Communicate intraday changes, system outages, or critical incidents to stakeholders as needed.
Reporting & Analytics
- Provide real-time dashboards, status reports, and end-of-day performance summaries.
- Identify trends and patterns affecting service levels and provide recommendations for improvement.
- Support analysis of peak traffic periods, promotional campaigns, and product launches.
Tools & Systems Management
- Operate and optimize WFM systems.
- Monitor and troubleshoot issues in telephony or chat routing systems in collaboration with IT teams.
- Assist with schedule adjustments and shift management as required.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Minimum 2 years’ experience in a contact centre environment
- Experience with regulatory requirements and responsible gambling policies
- Proficient in Microsoft Excel and data visualisation/reporting tools
- Analytical and problem-solving skills
- Attention to detail and ability to multitask in high pressure environments
- This role requires rotating shifts, including evenings, weekends, and public holidays
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Market Manager
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
- Market Management
- Provide strategic guidance.
- Improve customer experience through strategic insights.
- Establish key strategic initiatives and drive implementation.
- Create focus within Osiris by engaging and coordinating with all stakeholders across the business.
- Strategic investigation into all business processors across all divisions with the intentions of fixing shortfalls and optimising processes
- Point of contact for in country teams & communication of developments within the business.
- Creating Country Management accountability for their P&L
- Interrogate business data to inform great decision making.
- Marketing
- Assist in the development of the Brand/Marketing Positioning Strategies
- Develop and implement interventions for acquiring, retaining & growing the customer base.
- Working with in country teams and/or the Johannesburg Marketing team to identify and investigate any new marketing activities and work with Marketing to follow up on any agreed upon initiatives until completion.
- Market Intelligence
- Capture Intelligence – lead our regional competitive and business intelligence processes and track our competitors’ key moves in the region.
- Generate Insights – use competitive intel & insights to help lay the foundation for and influence our strategy across the business.
- Ongoing analysis of current and upcoming countries as stipulated to identify strategic launch plans as well as inefficiencies, improvements and opportunities as required.
- Understanding the general and industry specific marketing landscape
- Focus groups with customers.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
Senior Software Developer
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Software Developer, you’ll be supporting the delivery of the best technology solutions for any business challenge, covering our security, networking and system support across all our regions. This will help us excel at digitally enabling the business to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- The Software Developer confers with their stakeholders to analyze user requirements and convert requirements to design documents. They design architectures, including the software, hardware, and communications, to support the total requirements, as well as to provide for present and future cross-functional requirements and interfaces.
- The Software Developer develops high-level system design diagrams for program design, coding, testing, debugging and documentation. They also develop and implement moderate to complex web applications on one or more platforms. They design, develop and test software, including Software Applications, Web Sites, Data Communication Processes and User Interfaces. This role is responsible for writing programming code and the development of CI/CD pipelines in alignment with DevOps standards.
- The Software Developer is accountable for assigning tasks to junior developers such as coding, testing, debugging, and analytics. This role is expected to mentor junior software developers with technical guidance on programming techniques, design patterns and software development best practices.
- The Software Developer assists with code reviews, aids with implementation of best practices, coding standards and relevant methodologies. The Software Developer interacts with project management to plan project schedules and technical direction.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- .NET 5 and above developing Web APIs, Worker Services (3+ years’ experience)
- C# 8 and above (4+ years’ experience)
- Elasticsearch (1+ years’ experience)
- MS SQL Server (Essential) using EF Core, Dapper
- Message Queues (RabbitMQ, Kafka, Azure Service Bus)
- Azure DevOps (Repos, Pipelines, Releases)
- Frontend Frameworks (One of the following Angular, React, Vue)
- In-Memory & Distributed Caching (MS SQL, Redis)
- Development Experience in Microservices
- Unit Testing
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Contribution to Medical Aid with Discovery Health.
- Contribution to Provident Fund.
- Group Risk.
- Hybrid work model.
Be part of that Superclass feeling
At Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Click here to apply
We wish you all the best with your applications
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