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Information Specialist – Midrand
Job Description
Duties and Responsibilities:
Management of the Information Centre (Digital Information Centre Administration)
Manage the day-day activities of the Information Centre in an academic environment.
Manage the routine operations of the inter-Information Centre loans and request service.
Liaises with departments within the College to ensure efficient support, i.e. assignment capacity.
Establish and maintain effective working relationships with academic staff and students, as well as external bodies.
Prepares reports related to Information Centre and information services.
Develops and maintains a digital information collection.
Assists with the provision of information services in a digital environment.
Assists with managing all auxiliary services such reproduction and digitization.
Monitors the performance of all functions of Information Centre systems.
Liaises with the Capacity Management and Timetabling Centre to ensure that lectures have all the academic material they require for presenting lectures including sourcing teaching resources from publishers.
Ensures that Policies and Procedures are adhered to.
Provides feedback to the Information Centre Manager and Head: Academic on all
Information Centre related issues.
Provision of Information Services and User Information
Conducts class visits and live interactive training sessions for students and lecturers.
Facilitating and supporting learning by teaching information literacy skills to students
and staff, within classrooms and virtual learning environment.
Assists students with Academic writing, referencing and search skills.
Trains students and lectures on how to use the Information Centre database to enable them to do research and access the information required, e.g. Ebscohost, Juta Law and HeinOnline.
Conducts presentations during Student Information sessions/ Digital Literacy Classes and Lecturer Information briefings.
Provides guidance to students on academic writing and referencing styles.
Support academic staff with literature searches using research databases, printed resources and the internet.
Addresses user enquires.
Keep up to date with new developments, innovations in the Information Centre sector and participate in professional groups and Professional Learning Networks.
Research Output and Academic Support
Measuring research impact and develop best practices for use of information.
Postgraduate research support to students by educating and providing academic support.
Research support to academic staff.
Assist students to find academic research material and provide support on research related queries.
Play an active role in research by performing own research and produce research output and activities.
Information Centre Resources Marketing
Designs posters and Information Centre packs to market Information Centre resources on the campus.
Innovative marketing and promotion of information Centre resources.
Market, promote and co-ordinate awareness campaigns pertinent to the Information Centre.
General Administration
Maintains records for payment of invoices.
Monitor the performance of all functions of Information Centre automated Information Centre systems.
Collection development, maintenance and management of Information Centre resources.
Recruit and train writing consultants.
Competencies Required:
Interpersonal and communications skills
Coaching and mentoring skills
Problem solving skills & Time management skills
Best suited to a friendly, organised person who works accurately and is able to handle
pressure
Information and Digital Fluency Skills
Digital literacy skills
Working knowledge of MS Word, Excel, and PowerPoint
Understanding of library related technology (e.g. Law online databases, Sirsi Dynix, Emerald, Ebscohost, Sabinet. etc.)
Multi literacy Skills
Innovative and Energetic
Producing own Research
Minimum Qualification Requirements:
Minimum of Bachelors Degree in Library and Information Science or B.Bibl.
Minimum Experience Requirements:
Minimum of 3 years experience in an Academic library.
Must have professional registration with LIASA.
Click here to apply
Junior Data Analyst
Job Description
The role focuses on transforming raw data into meaningful insights that drive better decisionmaking
across sales, trade marketing, and commercial strategy. This position blends analytical work with hands-on reporting and administrative support, making it ideal for an early-career analyst looking to build strong experience in the FMCG / retail supplier environment.
Key Responsibilities
Data Analysis & Insights
• Analyse sales, stock, and distribution data from multiple retail partners
• Identify trends, performance drivers, risks, and opportunities across products and categories
• Highlight exceptions such as poor-performing products, declining categories, and stock risks
• Conduct product gap analyses to identify opportunities for improved listings and distribution expansion
• Support market and performance analysis to guide commercial decision-making
• Translate data findings into clear, actionable recommendations for the commercial and sales teams
Reporting & Presentation
• Prepare regular sales and stock reports for internal stakeholders
• Present insights and findings to the Commercial Director, National Sales Manager, and broader management team when required
• Assist in the creation of data-driven presentations and summaries for internal reviews and strategy sessions
Trade Marketing & Administrative Support
• Support the Trade Marketing Manager with:
o Pulling and maintaining sales and stock reports
o Assisting with data inputs for new listing submissions
o Supporting data requirements for new product launches and new retail customers
• Ensure data accuracy, consistency, and clarity across all reports and submissions
Key Skills & Competencies
• Strong analytical and problem-solving ability with attention to detail
• Ability to interpret raw data and convert it into meaningful insights
• Commercial awareness and understanding of retail performance drivers
• Confident communicator, able to explain data clearly to non-technical stakeholders
• Well-organised and comfortable managing recurring reporting tasks
• Proactive mindset with a continuous improvement approach
Technical Requirements
• Advanced Microsoft Excel skills (pivot tables, formulas, data manipulation essential)
• Experience working with large datasets
• Exposure to data visualisation or BI tools (advantageous but not essential)
Qualifications & Experience
• Degree or diploma in Data Science, Statistics, Economics, Business Analytics, or a related field
preferred
• Alternatively, relevant experience managing sales and stock data on the supplier side of retail
• 0–3 years’ experience in a data, reporting, or analytical role (junior / graduate level
encouraged)
Click here to apply
Junior Technical Product Owner – Sandton
Job Description
Job Description
Our client is looking for a dynamic, energetic, innovative, strategic, and self-motivated individual to work
from our Johannesburg Office. The candidate must have a solid work ethic, be able to work under deadline, engage and collaborate with team members/management and be able to follow directions and respect department / corporate policies.
Responsibilities
• Take lead of scrum teams, defining product vision, roadmap, and growth opportunities, communicating with stakeholders throughout the project.
• Work with internal and external contacts to analyze needs and align product roadmap to strategic goals.
• Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product. This will include demos, customer training & internal training.
• Research of new feature requirements and tech specifications while managing the UX and UI process.
• Conceptualize, develop and take ownership of components of the company technology product roadmap (Salesforce & Microservices et. al).
• Assess, manage, and prioritise the product backlog (where Jira is the tool of choice)
• Engage with business leaders and subject matter experts to translate business requirements into a technical agenda for development & deployment to production.
• Management of internal & external development teams/partners to ensure timely delivery of functionality to meet specification and quality standards.
• Regular reporting back & feedback on progress, risks, and bottlenecks to the technology steering committee.
• Actively mitigate roadblocks impacting successful team completion of release/sprint goals.
• Run proofs of concept to demonstrate the value and applicability of new tools and technologies.
• Run design sessions with the development team to choose the best technical solution for a business problem out of several proposed solutions.
• Nurture an Agile culture that promotes focused, continuous, rapid delivery of software and software features that deliver demonstrable value to the business.
Job Description
• Design, develop and implement accurate test plans and participate in UAT testing.
• Hand over and high-level support of deployed functionality to business.
• Running tech team daily standups and managing sprint planning.
• Develop detailed product feature specifications and ensure they’re clearly understood by the development teams.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy.
• Assisting with the roll out of new features and coordinating between the various business & tech units.
• Keep an eye on emerging tools, technologies, and methods and how these might benefit and/or create new opportunities for the business.
What we offer
• A non-hierarchical, meritocratic, non-corporate culture where you are given the space to be the best you
• Yearly performance-based bonus
• Responsible freedom
Requirements and Qualifications
• Bachelor’s degree in Engineering / Accounting / Finance / Information Technology Science/Engineering/ Mathematics/related field or equivalent experience
• Great interpersonal and communication skills
• Strong competency in business process design and analysis
• Ability to see and present “the big picture” and offer solutions for improvement
• Practical experience in the design/re-engineering of business processes
• Proven (technology) project management experience
• Scrum/Agile training (and practical experience) advantageous
• Familiarity with modern cloud technology, SaaS products and low code platforms advantageous
• Working knowledge of IT systems fundamentals e.g., databases, integration patterns
advantageous
• Experience with configuring CRM/ERP systems with Salesforce experience being prioritized.
Click here to apply
Regional Director, Business Development
Job Description
Our client is looking for an experienced sales person to take a lead role in expanding our presence in the withholding tax recovery market. This is an individual contributor sales role that is focused on generating new business.
KEY RESPONSIBILITIES
• Researching opportunities for their services with prospective clients
• Determining appropriate sales strategy, contacts and outreach approach
• Building a new business pipeline through prospecting (cold calling, emailing etc.), meeting with potential clients and running with the actual sales from initial meeting to contract execution (including analyzing commercials to ensure they maximize value from all deals)
• Preparing material for potential clients including board presentations, running with RFPs and related sales documents
• Owning annual sales targets and striving to achieve and exceeds sales targets at all times
• Building the company brand through event attendance, publishing content, showcasing their capabilities and networking in the market
• Utilizing MEDDICC sales methodology (or similar frameworks) to enhance sales effectiveness and pipeline management
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies
REQUIREMENTS
• CA/CFA with a minimum of 2 years’ post articles experience
• BCom with sales experience in banking or financial services
• Ability to engage clients at all levels from administrators to C-level contacts
• Ability to multi-task in a fast-paced environment
• Excellent listening, negotiation and presentation skills as well as communication skills
• Proactive, creative, and highly motivated approach to achieving results
• MEDICC sales training preferable
• Willingness to travel as required
WHY YOU’LL LOVE WORKING HERE
• Work hard. Laugh harder. Get rewarded.
• With us, merit matters. No politics, just performance.
• We’ve built a workplace that runs on caffeine, curiosity, and good vibes!
• Our inhouse Café has the best (and cheapest) coffee in Melrose Arch
• Tuesday nail salon pop-ups
• Book club and games corner
• Daily chocolate drops
• Walking pads + standing desks
• Unlimited popcorn (we’ve tried to finish it)
• Shorter Fridays
• Mother’s room
• “First Fridays” social hangouts
Click here to apply
Partner Assistant – Kloof
Job Description
Purpose of role:
The Partner Assistant supports the Financial Planning Partner(s) in providing the required levels of client services to our clients. The Assistant is part of a regional team and is encouraged to collaborate with other Assistants in their office as well as with team members in the Region. The Assistant takes responsibility for overseeing the administrative, operations and client services support to the Financial Planning Partner and is the liaison person between the practice and the regional office / head office.
Categories:
- Client Services
- Implementation of the client services experience, as defined by the Head of Operations.
- Take full responsibility for the implementation of administrative processes and controls in the Financial Planning practice(s) (including all transactions, queries, reporting etc.).
- Liaison between Financial Planner Partner and product providers (PPs).
- Equipped to follow the formal complaint resolution process.
- Is the point of contact for clients, ensuring the efficient delivery of client requirements on behalf of the Financial Planning Partner(s).
- Adhere to the culture and principles of Treating Customer Fairly.
- Operations
- Collation of all clients related information (data discovery and fact find) and preparation of documentation for engagement between Financial Planning Partner and client.
- FICA and AML capture and checking on client onboard process.
- Checking of transition documentation to ensure completeness and accuracy in alignment to relevant client file checklist & lodgment rules.
- Administration relating to client transfer and new business transactions.
- Submission of intermediary appointment notes to relevant PPs.
- Monitoring the submission of intermediary appointment notes to ensure clients successfully transfer to the license group and that ongoing fees are received from the relevant PPs.
- Capture and checking of new business documentation to ensure completeness and accuracy in alignment to the lodgment rules.
- Submission of new business application(s), together with supporting documentation to relevant PPs.
- Monitoring the underwriting and acceptance of new business transactions.
- Arranging medicals for clients where required and follow up on outstanding requirements to ensure new business transactions are confirmed by the relevant PPs timeously.
- Providing an ongoing service and maintenance support function to the Financial Planning Partner and his / her clients.
- Check Commission statements from CommPay (internal commission module linked to CRM) and PPs. Manage commission suspense accounts aligned to compliant new business lodgment.
- Escalate with PPs regarding commissions / fees due to the Financial Planning Partner.
- Operational support for Portfolio Managers and CRMs
- Assistants align with the PCS CRMs to ensure complete pre-population of PCS mandates and applications.
- All instructions to PM and CRMs initiated and maintained via XPlan (company’s internal CRM) tasks.
- IT & Systems
- Preparation of client portfolio’s using Astute and / or product provider information. Ensuring XPlan Policy Schedules are up to date and accurate.
- Data capture of client demographic data on client relationship management system XPlan.
- Client financial data capture (ASTUTE, PPs and manual).
- Data integration between XPlan and Integrated Wealth Planning for handover to BDM or Financial Planning Partner.
- Upload scanned copies of all documentation into xPlan (including relevant client file checklist(s)).
- Ensure proper record keeping in line with business rules and where relevant, legislation & safe storage into XPlan.
- Distribute communication(s) to clients as stipulated in the client management plan. (Auto communication registration and health keeping)
- Distribute communication(s) to clients as requested by the Financial Planning Partner via xPlan.
- Extensive use of XPlan notes and tasks to manage client records and organization of practice.
- Prepare for clients reviews as per client review template.
- Client review preparation by producing and checking the Client Consolidated Reports (CCR) from NAV (the company’s proprietary software that manages all aspects of the Partner’s practice).
- Maintain an accurate diary system. (XPlan & Outlook integration)
- Address all technology issues experienced by the Financial Planning Partner and facilitate the solution – liaison with the IT support desk etc.
- NAV & KPIs
- Full awareness and understanding of information available on NAV to support the Financial Planning Partner(s).
- Track and monitor personal KPIs on NAV.
- Request assistance and guidance from POM where KPI scores reflect gaps.
- Liaise and orientate with the Financial Planning Partner on all data and practice attributes on NAV.
- Marketing Support
- Assist with the organization of client events in conjunction with the events coordinator i.e. booking venues, RSVP management, event management etc.
- Assisting Financial Planning Partners at client events.
- Function as a primary point of contact for clients thus strengthening client relationships.
- Office Management
- Support the general office management including reception, facilities, meeting room management, stationery, marketing material etc.
- Submit orders for stationery, business cards, marketing brochures, client folders etc. to the Partnership Operations Manager timeously to avoid running out of stock.
Knowledge
- Financial Services Industry
- Understanding of FAIS and FICA legislation
Competencies
- Computer skills: Microsoft Office (Excel, Word, Outlook essential); SharePoint
- Experience with XPlan
- Good verbal and written communications skills
- High energy individual who is customer centric and relationship orientated
- Methodical, accurate and have meticulous attention to detail.
- Initiative-taking work ethic.
- Organizational skills, ability to prioritize, plan and manage projects.
- Ability to collaborate with others.
- Critical thinking: ability to strategize, research and interpret.
- Problem solving ability to apply creative skills in evaluating problems and identifying best solutions while being flexible to accommodate the changing needs of the clients.
- Teamwork: be a reliable and productive member of the team.
- Professional presence: as a representative of the organization, a professional image and professional conduct are always expected and required.
- Time management: ability to manage time and tasks to ensure deadlines are met.
- Assertiveness, proactive & resourceful
- Resilient under pressure
- Ability to multi-task
- Maintain absolute confidentiality.
Qualifications and Experience
- 2-3 years in the financial services industry required.
- Relevant tertiary education or courses.
Attributes
- The individual puts the needs of clients first and takes ownership of the goal to always strive to be effective in our clients’ lives and can facilitate and assist Financial Planning Partner(s).
Click here to apply
Tax Analyst
Job Description
ROLE OVERVIEW
Trade Compliance is defined as “the process and procedures by which goods enter and exit a country and adhere to any laws, rules, regulations and requirements of the country from which the goods are being imported or exported. Trade compliance incorporates many different aspects of international trading, which includes classification, trade risk, taxes and import duties.”
The Tax Analyst role falls under the Trade Compliance/IP Department at the company and the role consists of the following:
• Expertise in
1) duties, taxes and levies 2) product classification
• Capturing of duty and tax information from Customs Clearance Documents
• Critically review system-predicted tax discrepancies and 1)identify the core issue 2) develop an implementation plan to ensure Classification and Tax systems/databases are corrected
• Ensure country-specific tax structures and tax databases are seamlessly and timeously updated using automation tools (RPA)
• 1) Research and identify tax legislation changes pre-emptively and 2) translate these changes into the Classification and Tax systems/databases to ensure taxes are correctly predicted
QUALIFICATIONS AND EXPERIENCE
Excellent high school results
University undergraduate degree of any background
Honours degree advantageous
SKILLSET AND DESIRED COMPETENCIES
• Excellent command of English language
• Excellent knowledge and use of Microsoft Excel, Word and Out-look
• Detail-oriented and able to take initiative
• Maintain effective communication with team members at all times
• Maintain relationships with various internal and external stakeholders
• Able to co-ordinate large high-value projects and keep track of and successfully manage all elements on each high value project
•Analytical, research-driven and can solve problems head-on
Click here to apply
Compliance Associate
Job Description
ROLE OVERVIEW
In a fast-evolving regulatory environment, this role supports the Group’s oversight function by ensuring compliance and reporting requirements are met across all business units. The team handles a variety of stakeholder requests—from banks, clients, suppliers and regulators—requiring accurate, up-to-date information on the Group, such as financials, legal structures, and headcount. The function is split into two key areas: Reporting (focusing on internal and statutory financial reporting) and Compliance (managing KYC processes, confidential data requests and regulatory policies). This role involves policy formulation, monitoring statutory compliance, process oversight and supporting each business unit’s compliance teams.
The Compliance Associate role consists of the following:
• Managing/Oversight of Compliance Calendars and Dash-boards for statutory compliance requirements. These compliance calendars include recurring filing deadlines.
• Managing the group company listing including the creation of new companies with all supporting details such as the register of current directors, shareholders and relevant compliance requirements.
• Managing users access to portals (sanctions portals and banking portals)
• Evaluations and summarising of sanctions and fines of clients and suppliers
• Correspondence on day-to-day issues with our banking partners
SKILL SET AND DESIRED COMPETENCIES
•Excellent command of English language
• Ethical and Principled
•Detail-oriented and good judgement
•Maintain effective communication with team members at all times
•Maintain relationships with various internal and external stakeholders
•Time and project management
•Reliable and trustworthy
•Able to deal with pressure
•Analytical, research-driven and good work ethic
•Setting up new bank accounts and other products as required- such as guarantees
•Management of related documentation
QUALIFICATIONS AND EXPERIENCE
•Excellent High School Results
•University undergraduate degree of any background
•Honours degree advantageous
2-3 years work experience; 1 year of compliance experience advantageous
Click here to apply
Shipping and Compliance Coordinator
Job Description
• Liaise with an international pool of clients that are importing networking equipment on a daily basis
• Work directly with our Global Network and managing relationships across our global network
• Ensure customer satisfaction
• Become an expert in the import and export compliance requirements of a specific region of the world
Operational Day-to-Day Responsibilities:
• End-to-End Shipment Coordination: “Run” a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance
• Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients
• Empowered Decision-Making: Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call
• Pressure Point Identification: Identify pressure points and raise them with the Lead SCC and Shipping Manager
Non-Operational Day-to-Day Responsibilities:
• Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system
QUALIFICATIONS AND EXPERIENCE
• University Undergraduate Degree of any background, commerce-focus or LLB preferable
• Honours Degree advantageous
• Work experience advantageous
• Strong academic track record required
SKILL SET AND DESIRED COMPETENCIES
• Excellent knowledge and use of Microsoft Office Applications
(i.e. Word, Excel, and Outlook)
• Excellent use of the English language, both written and verbal
• Maintain effective daily communication with relevant team members
• Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process
• Attention to detail with the ability to prioritize tasks effectively
• Ability to proactively identify problems in advance before a shipment becomes a pressure point
• Creative problem-solving ability
• Independent-thinker and resourceful
• Energetic and enthusiastic
• General business acumen
Click here to apply
Logistics Coordinator – Sandton
Job Description
ROLE OVERVIEW
Our client is looking for a hard-working and highly accurate individual to join the Service Team. Working from the South African head office in Melrose Arch, the Logistics Coordinator will:
• Be responsible for several designated short-term logistics projects
• Coordinate these projects with multiple internal and external stakeholders and develop relationships
• Ensure all projects are up to date
• Resolve issues as they arise in a timely fashion
• Understand the international shipping process and all related technical aspects
SKILL SET AND DESIRED COMPETENCIES
• Project Management
• Detail driven and admin orientated
• Self-motivated, energetic and proactive
• Effective communication with team members and external parties and adept in building and maintaining interpersonal relationships
• Solution-driven with strong problem-solving ability
• Willing to adapt and be comfortable with change
• Good time-management skills
QUALIFICATIONS AND EXPERIENCE
• University Undergraduate Degree, commerce-focus preferable but no matric Mathematical Literacy – Core Maths is a requirement
• Honours Degree advantageous
• Work experience advantageous
Click here to apply
Financial Controller
Job Description
The financial controller is responsible for the daily finance operations of all shipments allocated to them. This involves invoicing clients, processing invoices received from suppliers and overall cost management and profit maximisation. The finance team liaises with various shipping providers, suppliers and clients primarily over email and when required, over the phone in a timely and professional manner.
On a practical level, this role also involves:
Receipt of cash and bank reconciliation
Management of debtors and processing of payments
Management of shipments from a finance perspective
The need exists for an additional team member to deal with the number of new clients signed, thus resulting in an increase in volume of transactions. The financial controller will also be working with other roles in the relevant business unit and finance team.
QUALIFICATIONS AND EXPERIENCE
University Undergraduate Degree (BCom Accounting/Finance)
Honours Degree Advantageous
Excellent High School Results (2-5 distinctions and >65% for Mathematics)
REQUIRED SKILL SET
Excellent command of English
Detail-driven
Admin-orientated
Great interpersonal skills
Solution-driven
Problem-solving ability
Willingness to learn and develop
Comfortable with change
Click here to apply
We wish you all the best with your applications
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