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Quality Assurance Analyst (Insurance / Fintech)
Introduction
Location: Cape Town
Employment Type: Permanent
About the Role
An innovative and fast-growing organisation within the fintech and insurance space is seeking a detail-oriented Quality Assurance Analyst to join their team.
This role is pivotal in maintaining service excellence and regulatory compliance across the customer journey. You will act as a key gatekeeper of quality, auditing interactions across sales and administrative channels, validating data accuracy, and coaching teams to consistently deliver high standards.
Duties & Responsibilities
- Assess call quality across Sales, Admin, and Vetting streams
- Verify customer and policy data across multiple systems
- Complete QA scorecards and maintain accurate reporting
- Provide structured feedback and coaching to agents
- Review and approve sales in line with compliance standards
- Identify, report, and escalate risks, errors, and non-compliance
- Support continuous improvement in customer experience and operational quality
Desired Experience & Qualification
Minimum Requirements (Non-Negotiable)
- RE5 (Regulatory Examination) certification
- Minimum 2 years’ experience in a Quality Assurance role
- Strong proficiency in MS Excel, Outlook, and PowerPoint
- Excellent verbal and written communication skills
- Strong attention to detail and analytical thinking
- Proactive, professional, and solution-driven approach
Preferred Experience
- Experience within a digital-first insurance or fintech environment
- Proven ability to manage multiple projects in a fast-paced setting
- Experience working across multiple systems and datasets
Key Competencies
- High level of accuracy and attention to detail
- Strong organisational and time management skills
- Ability to deliver clear, actionable feedback
- Ownership mindset with a high degree of accountability
- Collaborative and adaptable team player
Package & Remuneration
What’s on Offer
- Competitive, market-related salary
- Life, disability, and funeral cover
- Employee wellness support
- Supportive, dynamic, and high-performance culture
- Strong focus on psychological safety
- Opportunity to contribute to a scaling, purpose-driven business
- 20 days annual leave
Click here to apply
Sales Representative
Introduction
Location: Inland Region (Field-Based)
Package: R16,000 CTC + Commission + Petrol Card (business use only)
About the Role
A well-established organisation within the retail and commercial supply sector is seeking a driven and relationship-focused Category Specialist to grow its footprint within the education market.
This role is centred around building strong partnerships with schools, particularly during the high-impact Back-to-School season, while also driving consistent year-round sales. The successful candidate will play a key role in expanding market share, managing existing accounts, and unlocking new business opportunities.
Duties & Responsibilities
Account Management & Growth
- Manage and grow a portfolio of school clients
- Build long-term relationships with key stakeholders such as principals and procurement staff
- Identify and convert new business opportunities within the education sector
Sales Delivery
- Achieve and exceed sales and gross profit targets
- Promote a broad product offering tailored to school needs
- Execute seasonal and annual sales strategies
Customer Engagement
- Position the business as a trusted supplier through consistent service delivery
- Understand client needs and provide customised solutions
Market Intelligence
- Stay informed on education sector trends, budgeting cycles, and competitor activity
- Adapt sales strategies based on market insights
Reporting & Administration
- Maintain accurate sales records, pipelines, and customer data
- Provide regular updates on performance and market conditions
Collaboration
- Work closely with internal sales, account management, and support teams
- Contribute to a seamless customer experience across all touchpoints
Desired Experience & Qualification
Key Competencies
- Strong customer focus and relationship-building ability
- Proven sales and negotiation skills
- Excellent communication and interpersonal skills
- High level of self-motivation and resilience
- Strong problem-solving and organisational abilities
Skills & Requirements
- Proficient in MS Office and CRM systems
- Strong planning and time management skills
- Ability to manage multiple accounts simultaneously
- Valid driver’s licence and own reliable vehicle is essential
Experience & Qualifications
- Minimum 5 years’ sales experience, preferably within the education sector or a related environment
- Relevant qualification in Sales, Marketing, or a related field is advantageous
Package & Remuneration
What’s on Offer
- Competitive base salary with strong commission earning potential
- Petrol card provided for business travel
- Opportunity to build a specialised niche within the education sector
- Exposure to a diverse product portfolio and established client base
Click here to apply
International Assistance Coordinator (German Speaking)
Introduction
International Assistance Coordinator (German & English Speaking)
Location: Cape Town (Office-Based)
Start Date: 20 April 2026
Employment Type: Shift-based (including evenings, nights, and weekends)
About the Company
A well-established, global organisation in the international medical assistance and travel insurance sector is seeking German-speaking professionals to join its Cape Town-based operations team. The business forms part of a globally recognised group supporting leading European insurers and travellers worldwide.
The Cape Town office operates within a fast-paced, international environment, collaborating with global teams and service providers to deliver critical assistance services to policyholders across the globe.
Role Overview
As an International Assistance Coordinator, you will play a vital role in supporting travellers during medical or travel-related emergencies. This position requires strong communication, problem-solving, and coordination skills to manage complex, time-sensitive situations.
You will act as the central point of contact between policyholders, medical professionals, service providers, and international teams, ensuring seamless coordination and high-quality service delivery.
Duties & Responsibilities
- Manage inbound and outbound communication (telephonic and email) with policyholders, medical providers, and global stakeholders
- Coordinate local and international logistics to support travellers in medical or emergency situations
- Liaise with hospitals, doctors, ambulance services, and travel partners to facilitate required assistance
- Work closely with internal medical teams and international colleagues to ensure appropriate care and solutions
- Assess and analyse each case to provide effective, timely resolutions
- Maintain accurate records and documentation in line with company and regulatory standards
Desired Experience & Qualification
Requirements
- Fluency in German (C1/Native level) and English (C1/Native level) is essential
- Strong ability to perform under pressure in a fast-paced, high-responsibility environment
- Excellent problem-solving and decision-making skills
- Flexible, adaptable, and open to continuous learning and training
- Previous experience in medical assistance, insurance, claims handling, or travel/tourism is advantageous
- Minimum Matric (Grade 12) qualification
- Proficient in Microsoft Office and general computer literacy
- Willingness to work shifts, including weekends, evenings, and night shifts
- Valid South African work authorisation (visa secured, if applicable)
- FSB registration is advantageous
Package & Remuneration
What’s on Offer
- Opportunity to join a stable, international organisation with global exposure
- Comprehensive onboarding and ongoing training aligned to international standards
- Collaborative, multicultural work environment
- 21 days annual leave
- Medical aid (company-funded for employee + 2 dependents)
- Retirement annuity (10% of basic salary, company-funded)
- Additional shift allowances
Click here to apply
Credit Controller (6-Month Fixed-Term Contract)
Introduction
Credit Controller (6-Month Fixed-Term Contract)
Location: Table View, Cape Town
Contract: 6-Month Fixed-Term Contract
Start Date: ASAP
About the Company
A reputable and growing organisation within the property sector is seeking a detail-oriented Credit Controller to join their finance team on a 6-month fixed-term contract. This role will provide additional support to the existing credit control function during a busy operational period.
The company offers a collaborative and professional working environment, with a strong focus on accountability, customer service, and operational efficiency.
Role Overview
The Credit Controller will be responsible for supporting the management of tenant accounts, ensuring timely collections, and maintaining accurate financial records. This role requires a proactive individual who is confident engaging with customers and can effectively manage outstanding debt.
You will work closely with the existing Credit Controller and broader finance team to ensure consistent cash flow and adherence to credit policies.
Duties & Responsibilities
- Proactively follow up on outstanding tenant debt via phone, email, and written communication
- Issue chaser letters and manage ongoing collections processes
- Apply and manage late payment fees in line with company policies
- Maintain accurate and up-to-date records of all debtor interactions
- Build and maintain professional relationships with tenants to facilitate payment resolutions
- Assist with reconciliations and general credit control administration
- Collaborate with internal stakeholders to resolve account queries efficiently
Desired Experience & Qualification
Requirements
- Proven experience in a Credit Controller or similar debtors/collections role
- Strong understanding of credit control processes and debtor management
- Confident communicator with experience handling customer conversations via phone and virtual platforms (e.g. Teams)
- Highly organised with strong attention to detail
- Ability to work independently and manage workload effectively
- Experience working within the property sector is advantageous
- Experience using Qube property management software is highly advantageous
- Proficient in Microsoft Office, particularly Excel
Additional Requirements
- Must be based in or near Table View, Cape Town for ease of access to the office
- Available to start as soon as possible
Click here to apply
Digital Account Executive – JHB
Introduction
Job Title: Digital Account Executive
Location: JHB
Type: Skilled Level (Occupational Level 4)
Start Date: Immediate
Salary: Basic salary of R50 000 p.m, exclusive of benefits
About the Company
Our client is a dynamic broadcast media organisation reaching millions of viewers across multiple platforms. With a collaborative culture and forward-thinking mindset, our client equips its teams with the data, tools, and resources needed to excel in audience engagement, digital sales, and market research.
About the Role
The Digital Account Executive is responsible for generating advertising revenue across digital platforms. This includes achieving monthly and annual sales targets, preparing tailored proposals, managing the onboarding process, and maintaining strong relationships with clients, agencies, and brand partners. The role requires strong market awareness, accurate reporting, campaign oversight, and the ability to deliver digital advertising solutions aligned with client marketing and communication objectives.
Duties & Responsibilities
Key Responsibilities
Sales & Revenue Generation
- Achieve and exceed monthly and annual digital sales targets
- Prospect, negotiate, and close new business opportunities
- Secure and manage annual client commitments and group discounts
- Ensure revenue and billing contracts are processed timeously
Client Liaison
- Manage the client onboarding process
- Build, maintain, and grow strong relationships with clients and agencies
- Act as a trusted advisor by understanding client objectives and challenges
- Deliver accurate and timely responses within a 24-hour turnaround time
- Maintain high levels of client satisfaction and encourage repeat business
Proposal & Campaign Management
- Conceptualise, prepare, and present customised digital advertising proposals
- Provide digital sales opportunities to internal teams and clients
- Monitor campaign performance and prepare post-campaign reports and ROI analysis
Administration & Reporting
- Submit accurate forecasts, revenue reports, and campaign performance updates
- Ensure correct billing, contract processing, and month-end submissions
- Resolve internal queries promptly to avoid discrepancies
Market & Industry Analysis
- Stay informed on digital and media trends, innovations, and audience insights
- Use analytics tools to inform proposal development and campaign optimisation
- Maintain a thorough understanding of our clients’ offerings and client portfolios
Desired Experience & Qualification
Requirements
Qualifications
- National Senior Certificate (NQF 4) – Essential
- National Diploma in Sales or Marketing (NQF 6) – Essential
Experience
- Minimum of 3 years’ experience in Digital Sales or Digital Marketing – Essential
Technical Competencies
- Microsoft Office Suite: Advanced
- Google Analytics: Intermediate
- Google Ad Manager: Intermediate
- DV360 or Trade Desk: Basic
- English proficiency: Intermediate
- Code B Driver’s Licence – Essential
Core Competencies
- Sales ability and persuasive communication
- Accuracy and attention to detail
- Strategic relationship building
- Decision-making and problem-solving
- Innovation and adaptability
- Stress tolerance and resilience
- Initiative and proactive work approach
- Negotiation skills
Behavioural Competencies
- Mutual respect and integrity
- Commitment and discipline
- Clear and consistent communication
- Collaboration and empathy
- Accountability and ownership
- Integrative thinking and solution-focused mindset
Click here to apply
Senior Worksite Development Manager
Introduction
Job Title: Senior Worksite Development Manager
Location: Cape Town, On-site
Contract Type: 6-month contract (with potential to extend)
About the Role
An established and fast-growing organisation in the financial services space is expanding its worksite distribution footprint across South Africa and is seeking a Senior Worksite Development Manager.
This is a pure new business (“hunter”) role, focused on securing payroll deduction (stop-order) agreements with large employers. The successful candidate will play a critical role in opening new worksites, enabling downstream sales teams and partners to engage employees.
This role does not involve managing an existing client base — success is measured by the ability to originate, negotiate, and close new worksite opportunities.
Duties & Responsibilities
Key Responsibilities
- Identify, target, and secure new worksite opportunities with large corporates, government departments, municipalities, and state-owned entities
- Negotiate payroll deduction (stop-order) agreements and employer administration frameworks
- Secure access to employer environments to enable sales activation
- Build and manage relationships with key stakeholders including HR, payroll, finance, and union representatives
- Navigate complex approval processes within corporate and unionised environments
- Prioritise high-impact opportunities (typically 1,000+ employees)
- Maintain a strong pipeline of new business opportunities across major metros
- Collaborate with internal teams to transition secured worksites into active sales environments
- Develop and execute strategies to grow and scale the worksite channel
Desired Experience & Qualification
Candidate Requirements
Experience
- Minimum 10+ years’ experience in corporate sales, worksite distribution, or B2B environments within financial services, insurance, or employee benefits
- Proven track record of originating and closing new business opportunities
- Demonstrated success securing employer approval and opening new worksites
- Strong experience working within payroll deduction and stop-order environments
- Experience engaging with large employers (1,000+ employees preferred)
Skills & Competencies
- Strategic thinker with the ability to build and scale a channel
- Strong commercial acumen and negotiation skills
- High level of ownership, accountability, and drive
- Ability to operate independently in a national role
- Strong stakeholder engagement at senior and executive level
- Deep understanding of organisational structures and decision-making processes
Ideal Candidate Profile
- Well-networked professional with access to key decision-makers within target markets
- Able to hit the ground running and deliver results quickly
- Comfortable working in a high-performance, output-driven environment
Package & Remuneration
What’s on Offer
- Opportunity to play a key role in scaling a national distribution channel
- Performance-based commission linked to worksite success
- Entrepreneurial, fast-paced environment
- Flexible, outcome-driven working model
Click here to apply
Motion Graphics Designer
Introduction
Motion Graphics Designer
Salary: R15,000 – R19,000
Location: Fully Remote
Working Hours: 15:00 – 23:00 SAST (aligned to EST)
About the Client
An international, fast-growing digital services business delivering high-quality creative and marketing solutions across global markets.
About the Role
We are looking for a highly skilled Motion Graphics Designer with strong proficiency in the Adobe Creative Suite and experience using AI-driven content creation tools. This role requires someone who can work in a fast-paced, high-performance environment and deliver visually compelling content.
Duties & Responsibilities
Key Responsibilities
- Create high-quality motion graphics and visual content
- Collaborate with internal teams on creative concepts and campaigns
- Utilise AI tools to enhance content creation and efficiency
- Ensure all designs are aligned with brand and campaign objectives
- Manage multiple projects and deadlines effectively
Desired Experience & Qualification
Requirements
- Strong proficiency in Adobe Creative Suite (After Effects, Premiere Pro, etc.)
- Experience with AI-driven design or content tools
- Strong visual storytelling and design skills
- Ability to work in a fast-paced environment
- High attention to detail
Key Traits
- Creative and visually sharp
- Quick learner and adaptable
- Self-motivated and able to work independently
Additional Requirements
- Stable WiFi connection
- Own reliable device
Click here to apply
Patient Accounts Specialist
Introduction
Patient Accounts Specialist
Salary: R15,000 – R19,000
Location: Fully Remote
Working Hours: 15:00 – 23:00 SAST (EST hours)
Company Description
An international healthcare services organisation supporting patient billing, revenue cycle management, and customer support operations.
Role Description
We are seeking a detail-oriented Patient Accounts Specialist to manage patient billing processes, handle copay charges, and provide professional support to patients. This is a customer-facing role requiring strong communication skills and a high level of accuracy.
Duties & Responsibilities
Key Responsibilities
- Process and post patient copay charges accurately
- Review billing and encounter data to ensure accuracy
- Handle patient communication regarding billing and balances
- Provide support via phone and email
- Assist with payment processing and account queries
- Maintain accurate documentation of interactions
- Support the revenue cycle team with billing tasks
- Escalate complex issues where necessary
Desired Experience & Qualification
Requirements
- 3+ years’ experience in medical billing or revenue cycle
- Experience with patient copay charging and billing
- Strong written and verbal English communication skills
- Ability to communicate confidently with U.S.-based patients
- High attention to detail and accuracy
- Ability to work efficiently under pressure
- Professional and empathetic communication style
Preferred
- Experience with EHR or medical billing systems
- Customer-facing healthcare support experience
Additional Requirements
- Stable WiFi connection
- Own reliable device
Click here to apply
Pharmacy Technician
Introduction
Pharmacy Technician
Salary: R15,000 – R19,000
Location: Fully Remote
Working Hours:
Monday – Thursday: 16:00 – 04:00 SAST
Friday: 16:00 – 22:00 SAST
About the Client
An international healthcare provider supporting pharmacy operations and patient services.
About the Role
We are seeking a Pharmacy Technician with experience in prescription processing and pharmacy systems. The role involves managing prescription entries, handling refills, and communicating with patients.
Duties & Responsibilities
Key Responsibilities
- Enter prescriptions accurately into the system
- Manage automatic refills for patients
- Communicate with patients regarding prescriptions
- Maintain accurate records and ensure compliance
Desired Experience & Qualification
Requirements
- Proven experience as a Pharmacy Technician
- Hands-on experience with Prime RX (essential)
- Strong attention to detail
- Good communication skills
Additional Requirements
- Stable WiFi connection
- Own reliable device
Click here to apply
Cold Caller
Introduction
Cold Caller
Salary: R15,000 – R19,000
Location: Fully Remote
Working Hours: 15:00 – 23:00 SAST (EST hours)
Duties & Responsibilities
Cold Caller
Salary: R15,000 – R19,000
Location: Fully Remote
Working Hours: 15:00 – 23:00 SAST (EST hours)
About the Client
An international organisation focused on business development and client acquisition within the healthcare sector.
About the Role
We are looking for a confident and proactive Cold Caller to engage with healthcare providers, qualify leads, and support the sales pipeline. This role involves high-volume outbound calling and close collaboration with the sales team.
Desired Experience & Qualification
Key Responsibilities
- Conduct outbound calls to healthcare providers from a provided database
- Qualify leads and identify potential opportunities
- Collaborate with the sales team to refine scripts and messaging
- Capture and update information in CRM systems
- Hand over qualified leads to the sales manager
Package & Remuneration
Requirements
- Experience in cold calling or outbound sales
- Strong communication and persuasion skills
- Confidence engaging with professionals over the phone
- Ability to work with Excel and CRM systems (e.g. Salesforce)
- Target-driven and resilient
Additional Requirements
- Stable WiFi connection
- Own reliable device
Click here to apply
We wish you all the best with your applications
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