South African Airways (SAA) Jobs

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Quality Assurance Specialist

Closing Date
2026/04/05
Reference Number
SAA260331-1
Job Title Quality Assurance Specialist
Division Operations
Business Unit Aviation Training Organisation
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
The Quality Assurance Specialist is responsible for establishing, implementing, maintaining and continuously improving the Quality Management System (QMS) for the Aviation Training Organisation (ATO) in compliance with South African Civil Aviation Regulations (SACARs) Part 141, associated Technical Standards, and South African Airways’ corporate Quality Assurance programme. Additionally, they provide oversight of the training lifecycle—from curriculum development to final assessment—to ensure the highest standards of safety and educational quality. They are responsible for monitoring compliance with the Quality Management Systems (QMS) and facilitating continuous improvement through regular audits and data analysis.

Principal Accountabilities
Proactively and systemically design processes to ensure the high-quality standards and met, maintained and continuously improved
Review documentation and ensure training processes and procedures adhere to safety standards
Conduct internal audits of training programs, instructional methods, and facilities to ensure alignment with national and international aviation standards
Document findings and deliver feedback to instructional teams
Review newly designed learning programs to ensure they meet legislative requirements and accreditation criteria before implementation
Monitor and verify annual proficiency checks for all full-time and guest instructors to maintain high teaching standards
Oversee the administration of examinations and assessments to ensure strict adherence to regulatory and internal exam processes
Identify non-conformities, issue corrective action requests, and verify the effective implementation of these actions to prevent recurrence
Collect and analyse course feedback and performance data to identify gaps and recommend improvements to the training
Qualifications & Experience
Bachelor’s degree in Education, Aviation, Quality Management, or a related field
At least3–5 years in aviation quality assurance or compliance management, ideally within a training environment
Professional certification such as Certified Quality Auditor (CQA), ISO 9001 Lead Auditor, or IATA Airline QMS certification is highly preferred
Deep understanding of ICAO, EASA, or local Civil Aviation Authority (CAA) regulations related to ATOs
Knowledge and Skills
Aviation regulation knowledge (SACARs Part and applicable Training Standards)
Knowledge of aviation training system
Quality Management System
Audit standards and methodologies
Familiarity with QMS software and standard office suites
Foreign regulatory differences
Audit planning and execution skills
Problem solving and root cause analysis skills
Attention to detail
Strong verbal and written skills
Critical thinking
Judgement and decision making
Attributes
Independence
Ethics and Integrity
Strong regulatory and compliance orientation
Sound quality management and auditing capability
Meticulous
Adaptability
Additional Information
SAA is using an online recruitment tool. Applicants are required to complete an individual registration profile capturing essential personal and career selection criteria. Applicants must please note that they only need to complete the online registration once and thereafter they can update their online profiles as and when necessary.
PLEASE NOTE: The onus are on applicants to ensure all mandatory fields are completed. Incomplete online profiles will be disqualified from the application process. Online profiles are used forscreening and shortlistingpurposes. A CV is only forverification and recordkeeping purposes. Applicantsneed to ensure that theironline profiles are completedwith correct and current information. Incomplete sections can disqualify applicants from the screening and selection process.
This applies to all internal and external applicants.

Click here to apply

First Officer

Closing Date
Not specified
Reference Number
SAA231220-1
Job Title First Officer
Division Operations
Business Unit Flight Operations
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
South African Airways (SAA) wants you to join the SAA family as a First Officer.

As a First Officer, you will be expected to take all measures required for the safety of the flight, whether on the ground, or inflight, and be expected to perform the duties of a pilot for South African Airways as either a Second-In-Command Pilot (P2) or Cruise Relief Pilot (P3).

Principal Accountabilities
Documentation Requirements:

Matric results transcript
Aviation training records
A summary of all the types of aircraft flown and the number of hours flown in each type
Certified copies of the following: Matric Certificate; South African Identity Document / Passport, Academic transcripts; Last 3 pages of Pilot logbook; Pilot Logbook Summary, Pilot License; Class 1 Medical Certificate
CV
Preference will be given to female pilot applicants in accordance with SAA’s Pilot Employment Equity Plan.

Candidates will be expected to undergo pre-employment assessments which includes checks i.e. criminal, credit, reference, authentication of qualifications etc., simulator / written and psychometric tests.

Qualifications & Experience
Matric Certificate / Grade 12 results / N3 or relevant tertiary qualifications (SAQA accredited)
Compulsory subjects: Mathematics or Statistics 101 and English (D symbol on higher grade or C symbol on standard grade) coupled with one of the following: Physical Science or Computer Science (D symbol on higher grade or C symbol on standard grade)
Valid South African Airline Transport Pilot’s License, or a Commercial Pilot License having completed all the ground subjects for the ATPL (previously known as a Frozen ATPL). A valid ATPL License must be obtained within 4 years from date of employment with SAA with a multi engine instrument rating
Valid Class 1 medical
A minimum of 1,500 flying hours which includes 200 hours on multi-engine aircraft
Be a South African citizen with a valid Passport
Knowledge and Skills
Must have expertise in the application of safety standards and safe operating practices
Detailed knowledge and understanding of national and international aviation regulations such as CAA, ICAO, IATA, FAA, and EASA
Demonstrate a firm understanding of international travel, international customs and practices etc.
Knowledge of all legal regulations for the piloting/aviation profession in the South African and international regulatory environment
Business communication skills (verbal and written)
Attributes
Emotional intelligence
Ability to inspire commitment
Able to deal with complex operational issues inherent in a fast moving environment
Ability to work under pressure (organisational resilience with change management focus)
Ability to pay attention to detail (meticulous)
Ability to collaborate proactively and maintain working relationships across professional and operational boundaries
Results driven
Ability to develop self and others
Judgement and decision making ability
Additional Information
SAA will make use of an internal employee referral programme for all permanent vacancies advertised externally on the E-recruitment site. The normal advert and application process will still apply alongside the programme. Terms and conditions as published on MySAA apply.

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SAA is using an online recruitment tool. Applicants are required to complete an individual registration profile capturing essential personal and career selection criteria. Applicants must please note that they only need to complete the online registration once and thereafter they can update their online profiles as and when necessary.

PLEASE NOTE: The onus are on applicants to ensure all mandatory fields are completed. Incomplete online profiles will be disqualified from the application process. Online profiles are used for screening and shortlisting purposes. A CV is only for verification and record keeping purposes. Applicants need to ensure that their online profiles are completed with correct and current information. Incomplete sections can disqualify applicants from the screening and selection process.

This applies to all internal and external applicants.

SYSTEM SUPPORT: CebileNkosi@flysaa.com

Click here to apply

We wish you all the best with your applications