SARS Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Ops Manager: Taxpayer Services

osition Reports to:     Branch Manager: Taxpayer Services 

Division:                         Taxpayer Engagement         

Location:                        Kimberly

Advert Closing Date:   01 May 2026

About the Position

We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

1. Provide Clarity & Certainty of tax obligations.
2. Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
3. Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
4. Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
5. Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
6. Modernise our systems to provide digital & streamlined services.
7. Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
8. Work with and through Stakeholders to improve the tax system.
9. Build public trust and confidence in the tax administration system.

SARS is looking for a dynamic, highly skilled and experienced individual, with a high level of enthusiasm, strong planning skills in a fast-paced environment, service obsession, integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of the Taxpayer Services in Kimberly.   

The Ops Manager: Taxpayer Service will report directly to the Branch Manager: Taxpayer Services, will be based in Kimberly, and will manage the smooth day to day operation of Taxpayer Service Operations Team. He/she should have strong people skills, be able to manage a wide variety of customers (internal and external), projects, finance, HR and oversee administrative tasks.  The Ops Manager: Taxpayer Service must have a high level of proficiency in computers and in the use of Microsoft Office products and other SARS systems and tools.   

Do you have a great personality, with a strong orientation to detail, excellent communication, presentation, and interpersonal skills? Are you able to deal with all customers (internally and externally) and can you work well under pressure?  Having a solid background to the SARS business areas in the region and their functions will be a significant advantage.   If you have these skills, we encourage you to apply and join the exciting Taxpayer Engagement Free State and Northen Cape Team. 

Job Purpose

To plan, manage and monitor the implementation of Branch Operations activities and end-to-end processes in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree/Advanced Diploma (NQF 7) in Taxation/Finance AND 5 to 7 years’ experience in a tax  environment, of which 1 year at supervisory level.

Minimum Functional Requirements

Senior Certificate (NQF 4) AND 10 years’ related experience in a tax environment, of which 1 year at a supervisory level.

Job Outputs:

Process

• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Apply the necessary discretion and judgement in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Lind and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• To provide real-time problem solving in an extremely dynamic environment, with a certain level of uncertainty pertaining to Demand v-s Supply.
• To participate in projects and support SARS initiatives execution.
• To manage internal and external stakeholder relations.
• To ensure required approvals in line with delegated authorities ware executed according to the SOPS [e.g. Tax Clearance Certificates].
• To provide reports accurately and timeously and disseminate information to both direct reports and management.
• To contribute to effective corporate governance, inter alia by means of effective management and control of assets and overtime.
• To ensure that all relevant PMDS operational and HR Policies and procedures are fully adhered to and staff development is continuously managed.
• To act as knowledge and expertise resource and authority as and when required by providing root cause analysis and applying problem solving techniques to complex queries and put in place recommended solutions.

Governance

• Implement governance, risk, and compliance policy in own practice area to identify and manager governance and risk exposure liability.
• Manage and or advice on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capacity and provide appropriate skills, knowledge, and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialist area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial support, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs actual, minimise expenditure and report on cost efficiency.

Client

• Increase SARS awareness and number of new registrations by implementing tax education and tax base broadening initiatives.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery, excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Stakeholder engagement and management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Teamwork
• Conceptual thinking
• Championing the mandate
• Influencing others
• Mobilising teams
• Driving for excellence
• Accurate understanding
• Developing others
• Trust
• Respect
• Problem solving and analysis.
• Building sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Managerial budgeting
• Customer relationship management
• Effective Business communication
• Problem analysis and judgement
• Planning, management and measurement
• Decisiveness
• Business acumen
• Building customer loyalty

Compliance Competency

• GOC: Confidentiality

Click here to apply

Solution Support Engineer

Position Reports to:    Ops Manager: Solution Support         

Division:                        Design and Enabling: Data and Technology

Location:                       Head Office

Advert Closing Date:  04 May 2026

About the Position

SARS is looking for a goal driven IT support engineer, a professional with a proven record in supporting multiple Windows based systems, including Ms – Office, O365, Copilot and Azure administration. Some of these systems are provided by external software vendors and some may be internally developed systems. The organization is in search of a well-organized and solutions driven support engineer, to keep these integrated systems available & performant. He/she should have a good understanding of the technical & functional support processes, as well as incident, problem, change and release management processes.

To provide expert first and second line support for up to three integrated bespoke applications throughout their lifecycle, ensuring high availability and performance of Windows-based systems—including Ms Windows 11, O365, Copilot, Azure administration, SAS, Branch and Scanning Applications .The role involves supporting both internally developed and externally provided systems, applying advanced technical and functional support processes, and managing incidents, problems, changes, and releases. The Solutions Support Engineer will collaborate with IT User Support to test, operate, and continuously improve IT services, proactively resolve recurring issues, and maintain comprehensive configuration and knowledge management to optimize service delivery in line with SARS strategy.

Job Purpose

To perform first line support on one up to three integrated bespoke applications throughout its life cycle by performing complex integrated support, helps in testing, operating and improving IT services within IT User Support.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 2-3 years’ experience in SAS, End User Support; Supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment, of which 1-2 years is at knowledge worker level

OR

Senior Certificate (NQF 4) AND IT Qualification (s) / Microsoft Certification (s)–, AND 2-3 years’ experience in SAS, End User Support; Supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment, of which 1-2 years is at knowledge worker level AND additional requirements specified in Min Functional requirements, where applicable

ALTERNATIVE #

Senior Certificate (NQF 4) AND 5 years’ experience in End User support, Application Support, SAS, Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment, of which 1-2 years is at knowledge worker level.

Minimum Functional Requirements

• ITIL Certification
• Demonstrate Systems Development and Support experience in a corporate environment
• Demonstrate Business/Systems analysis experience in a corporate environment
• Broad understanding of all facets of Information Technology including SDLC.
• Understanding of diverse set of technologies (including SQL Server, Microsoft Applications/Products and Scanning Applications.
• End user support
• Trouble shooting ability
• Application support

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• To perform first line support on one up to three integrated bespoke applications throughout its lifecycle.
• To monitor services, capacity & throughput for deviations from acceptable service levels or unplanned interruptions for one up to three SARS integrated bespoke applications.
• To identify, track and resolve recurring incidents permanently to prevent incidents from reoccurring and ultimately alms for no incidents for one up to three SARS bespoke applications.
• To maintain Information about software & hardware configuration Items required to deliver the bespoke solutions services, including their relationships with other Cl’s to track Individual configuration Items and the internal configuration of bespoke applications, for one up to three Integrated SARS applications.
• Assist with regularly testing the organization’s capability to provide the necessary level of service following an interruption of service for one up to three SARS bespoke integrated applications in line with organisational strategy.
• To gather, analyse, store and share knowledge and information to improve efficiency by reducing the need to rediscover knowledge for one up to three integrated SARS bespoke applications in line with organizational strategy.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.

Behavioural Competencies

• Accountability
• Attention to detail
• Building sustainability
• Commitment to continuous learning
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis 
• Respect
• Trust

Technical Competencies

• Business IT Systems 
• Computer Literacy 
• Customer Relationship Management  
• Functional Policies and Procedures 
• Planning and Organising  
• Problem Analysis and Judgement  
• Reporting 
• IT Knowledge 
• IT Systems 
• IT Applications 
• Reporting
• IT Project Management 
• Procurement Knowledge 
• Customer orientation and focus  

Compliance Competency

• Security Clearance: GOC Confidential
• User Support (IT)  
• Service Level Management (IT) 
• Customer Service Tech (IT)

Click here to apply

Specialist Legal Delivery – Centralised Litigation (X4) 

Job Title:                     Specialist Legal Delivery – Centralised Litigation (X1) Fixed Term Contract

Position Reports to: Business Area Lead: Centralised Litigation   

Division:                     Taxpayer Engagement         

Location:                    Gauteng – Pretoria

Advert Closing Date: 04 May 2026

About the Position

An experienced Litigator who thrives in a high paced corporate litigation environment. The Specialist in the Centralised Litigation Unit is proficient in litigation processes in the higher courts with above average drafting, oral and trial advocacy skills. S/he would be detailed orientated with strong analytical understanding of moderately complex financial and tax structures, will have the ability to work both independently and with teams, strive for the SARS ‘higher purpose’ in achieving successful outcomes. Executed effectively this role will add to and improve the Litigation unit within SARS. Exposure to litigation in a tax environment will enhance the candidate’s application.

Job Purpose

Centralised Litigation Unit prepares for litigation in the Higher Courts for various disputes, including but not limited to only those focusing on tax liability.  The function involves the entire scope of litigation services, from researching legal and tax principles, analysing the merits of SARS position, drafting various court documents, preparing deponents, and possibly appearing in court. The members of Centralised Litigation Unit therefore must have a right of appearance

Education and Experience

Minimum Qualification & Experience Required

Bachelor of Laws(LLB) AND 8-10 years’ experience in a litigation or similar environment.

Admission as Attorney /or Registered Advocate.

Minimum Functional Requirements

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
• Identify tax and customs loopholes and potential risk and recommend legal interventions in an eff ort to close the tax gap.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fi t alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Masters Knowledge in Technical affairs
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Legal Advisory and interpretation
• Legal Compliance
• Legal Knowledge and knowledge of ethics
• Legal Writing Skills
• Reporting

Compliance Competency

• GOC Confidential

Click here to apply

Auditor Compliance Audit 2x 

Position Reports to:        Ops Manager: Audit

Division:                             Taxpayer Engagement – Eastern Cape

Location:                            Gqeberha X1, East London x 1

Advert Closing Date:       30 April 2026

About the Position

SARS is seeking an energetic, results-oriented, and self-motivated individuals to enhance its operations by applying a systematic and disciplined approach within the Compliance Audit division. The successful candidates will be responsible for planning and managing their workload, executing tasks within the Compliance Audit space, and achieving set targets and objectives across various tax types.

Job Purpose

To conduct verifications with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation and 2-3 years’ experience in Auditing/Tax/Accounting environment.

            OR

• Senior Certificate (NQF 4) and 6 years’ experience in Auditing/Tax/Accounting environment, of which 1-2 years at knowledge worker level.

  Minimum Functional Requirements

  Job Outputs:

  Process

• Be informed on related acts, legislation and regulations that might impact on own work.
• Be observant and engage on possible violations of regulation, policies, SOPs and standards of conduct and escalate where necessary.
• Conduct standard (limited scope) audits to ensure compliance with the relevant acts.
• Plan and organise own work tasks within are of work.
• Prepare and present submissions to interest and penalty committee.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards, and client service targets.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions/conclusions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop productive working relationships with team members, Ops manager and key role players in the business to support contracted work outputs.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Fairness and Transparency
• Analytical thinking
• Accountability
• Conceptual ability
• Organisational awareness
• Trust
• Respect
• Attention to detail
• Commitment to continuous learning
• Building Sustainability
• Honesty and Integrity
• Teamwork

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Accounting
• Operational Audit
• Business Knowledge
• Efficiency improvement

Compliance Competency

• Security Clearance: GOC Confidential

Click here to apply

Business Area Lead: Criminal Investigations

Job Title:                      Business Area Lead: Criminal Investigations [Integrated Investigation] 

Position Reports to:  Deputy Head: Criminal Investigations           

Division:                      Taxpayer Engagement         

Location:                      Nationally

Advert Closing Date: 04 May 2026

About the Position

An opportunity exists for a strategically focused, analytically strong, and results-driven Business Area Lead. The role requires a strong commitment to advancing the Integrated Investigation strategy in alignment with the mandate of the Criminal Investigations division.

The successful candidate will be responsible for developing and implementing an Integrated Investigation tactical strategy across multiple practice areas, managing the business area nationally, and ensuring effective practice integration and operational alignment with SARS’ strategic objectives. This will be achieved through close collaboration with key stakeholders, including SAPS, DPCI, NPA, and FIC, within a dynamic and complex operating environment.

The role requires a methodical and logical professional with a strong curiosity for innovative approaches to data analysis and information discovery, with a clear focus on strategic delivery. The incumbent must demonstrate sound working knowledge of the legislative framework governing SARS’ investigative mandate, including the Tax Administration Act, Criminal Procedure Act, POCA, and FICA, as well as strong written and verbal communication skills.

Job Purpose

To provide strategic and operational leadership for the Criminal Investigations: Integrated Stream, delivering integrated, intelligence-led criminal investigations that dismantle complex tax-crime, combat multi-entity tax offences and associated illicit financial activities and money‑laundering schemes, secure prosecution-ready evidence, and strengthen collaboration across SARS divisions and key law‑enforcement partners—advancing SARS’ mandate to enforce responsibly and decisively and make non‑compliance hard and costly.

Education and Experience

Minimum Qualification & Experience Require

Relevant Honours degree (NQF 8) [Investigations, Law, Accounting] AND 10-12 years’ experience in an Investigations, Law, Accounting environment, of which 3 years at management level. 

ALTERNATIVE #

Relevant Bachelor’s Degree (NQF 7) [Investigations, Law, Accounting] AND 12 – 15 years’ experience in a in an Investigations, Law, Accounting environment of which 3 years at management level.

Minimum Functional Requirements

None

Job Outputs:

Process

• Develop and execute tactical criminal investigation strategy and delivery plans that are aligned with National criminal investigation Strategy.
• Liaise & coordinate with key stakeholders, NPA in terms of the memorandums of understanding (MOU) between SARS, SAPS & NPA & sub-divisions (Special Investigations Unit (SIU); Asset Forfeiture Unit (AFU) & Department Special Ops (DSO Scorpions).
• Ensure accuracy and integrity of data on the national case management system (CMS) for criminal investigations.
• Assist and attend to any requests from the NPA, in relation to the said investigation in accordance with the memorandums of understanding (MOU) between NPA, especially the NPA Special Tax Units at national and regional level.
• Oversee and conduct any complex criminal investigations in the regions and report outcomes.
• Implement, monitor and evaluate the quality of criminal investigations performance programmes and recommend changes in line with legislative requirements.
• Implement the performance and documentation of all criminal investigations and the reporting and resolution of any weaknesses and shortcomings. 
• Execute policies, procedures and practise notes in line with all legislation administered by the Commissioner for SARS; the Constitution and the Criminal Procedure Act.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.

Governance

• Implement governance, risk, and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on policy translation and application in  the business area.

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.

Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and develop service-level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• People Skills
• Developing Others
• Trust
• Respect
• Problem Solving and Analysis
• Fairness and Transparency
• Accountability
• Honesty and Integrity
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Managerial Budgeting
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen
• Written Communication
• Verbal Communication
• Project Administration Skills
• Project Financial Control and Reporting
• Conflict Resolution
• Practice and process facilitation skills
• Interviewing and interrogation (Investigations)
• Investigative reporting
• Testify in formal and criminal proceedings
• Collection and preservation of evidence and the chain of custody (Investigations)

Compliance Competency

• GOC Confidential

Click here to apply

Team Member: Debt Collections

Job Title:                       Team Member: Debt Collections

Position Reports to:    Ops Manager: Debt Management     

Division:                        Taxpayer Engagement         

Location:                       Kimberley       

Advert Closing Date:  30 April 2026

About the Position

We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

• Provide Clarity & Certainty of tax obligations.
• Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
• Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
• Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
• Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
• Modernise our systems to provide digital & streamlined services.
• Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
• Work with and through Stakeholders to improve the tax system.
• Build public trust and confidence in the tax administration system.

SARS is looking for a dynamic, highly skilled and experienced individuals, with a high level of enthusiasm, strong planning skills in a fast-paced environment, analytical skills, negotiation skills integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of Taxpayer Compliance.   

The Compliance Debt Collector will report directly to the Ops Manager: Debt Management and will be based in Kimberley. He/she will be required to deal with Taxpayers’ and their accounts in a professional manner upholding the SARS Values.

Do you have a great personality, with a strong accountability, analytical thinking, attention to detail, and conceptual ability? Are you able to work with clients?  Having a solid background to the SARS business areas in the region and their functions will be a significant advantage.   If you have these skills, we encourage you to apply and join the exciting Taxpayer Engagement & Operations: Standard Operations, Free State & Northern Cape Team. 

Job Purpose

To effectively apply detailed knowledge of understanding of debt enforcement collection process on outstanding debt and returns for CIT, PIT, PAYE, VAT and basic Customs and Excise tax types, through fact-to-face, virtual and digital platforms, in line with the relevant South African Tax Laws and SARS policies and procedures within specific turnaround times to deliver on the SARS strategic objectives, thereby ensuring enhanced service deliver and compliance, with some required guidance and some limited autonomy.

Education and Experience

Relevant Higher Certificate (NQF 5) and 3 years’ related experience in a similar environment.

Minimum Qualification & Experience Required

Higher Certificate (NQF 5) in Taxation, Audit, Accounts, Debt Management and 3 years’ experience in a debt collections and/or tax environment.

Minimum Functional Requirements

Senior Certificate (NQF 4) and 4 years’ experience in a debt collections and/or tax environment.

Job Outputs:

Process

• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.
• Profile a taxpayer, interpret statement of account, and engage taxpayers with outstanding debt and outstanding returns.
• Identify cases that require the attention for Account Maintenance.
• Issue Final Demand if the taxpayer remains non-compliant including manual Final Demand when applicable.
• Prepare and issue Civil Judgement if the taxpayer remains non-compliant.
• Prepare and complete Payment Arrangements for requests for all deferment requests (simplified and non-simplified) within the specified turnaround times.
• Prepare and issue Writ of Execution (no removal and selling of assets without line manager approval).
• Prepare and complete Compromise request where case will be declined for non-compliance in respect of information and/or Outstanding Returns (No presentation to Committee, approval by Senior Manager).
• Prepare and complete Suspension of Payment request (simplified) request where case needs not to be presented to a Committee (Below R1 million).
• Perform basic analysis of bank statements, cash flow statements, assets and liabilities statements including performing a basic of interpretation of financial statements.
• Prepare and communicate letters of Final Demand, Payment request outcomes, Compromises request outcomes and Suspension of Payment request outcomes as required.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified policies, standards and procedures to prevent wastage on resources and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and integrity
• Organisational awareness
• Respect
• Trust

Technical competencies

• Business knowledge
• Business writing skills
• Customer Liaison
• Data collection and analysis
• Debt Management
• Efficiency improvement
• Financial Analysis and Reporting
• Functional policies and procedures
• Negotiation Skills
• Planning and Organising
• Problem Analysis and Judgement
• Quality Orientation
• Reporting
• Risk Identification
• Tax Knowledge
• Verbal Communication

Compliance Competency

• GOC: Confidential

Click here to apply

Service Consultant

Job Title:                       Service Consultant (Beginner) X2

Position Reports to:   Ops Manager: Taxpayers Services     

Division:                       Taxpayer Engagement         

Location:                      Gqeberha (Port Elizabeth)  Branch Office

Advert Closing Date:  29 April 2026

About the Position

Job Purpose

To handle inbound and outbound scripted and partially scripted service requests for one tax product from 1 – 2 channels in compliance with SARS policies and procedures by consulting with clients, facilitating query resolution, maintaining taxpayer and trader profiles, registering and de-registering taxpayers, providing taxpayer education, debt collection up to a final demand, thereby ensuring enhanced service delivery and compliance

Education and Experience

Minimum Qualification & Experience Required

• Senior Certificate (NQF 4) AND 2 years’ customer service experience in a Financial Services environment.

Minimum Functional Requirements

Must have a basic overview of all taxes (incl. C&E) plus proficiency in PIT with basic knowledge of non-core taxes associated with PIT only (Prov. tax, CGT, Dividends, Donations, Fund Benefits, Estate Duty, Transfer Duty, Withholding tax on interest & royalties)

Job Outputs:

Process

• Handle inbound and outbound (scripted service interactions) through 1-2 channel interactions for one tax product, in compliance with SARS policies and procedures. (i.e., blended voice, virtual & face-to-face; incl. technical and customer support on Digital Channels, i.e., eFiling, HyEF, etc.).
• Maintain the profiles of existing taxpayers, register new taxpayers, code and subsequently deregister taxpayers on SARS core system in order to enhance taxpayer services.
• Follow-up on non-compliance at an entry level to enhance taxpayer service and improve taxpayer compliance.
• Receive, sort, register, process, and distribute all documentation to relevant business unit, to enhance taxpayer services.
• Communication of transactional outputs and queries in the area of work according to policies and quality requirements.
• Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes, and continuously improve quality, service, and standards.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Drive own performance and development, in order to achieve and improve work outputs in line with required response time, quality, and service delivery standards.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage of resources, unauthorised expenditure, wasteful expenditure, and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick, and error free.

Behavioural competencies

• Stakeholder Engagement and Management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Trust
• Respect
• Attention to Detail

Technical competencies

• Active Listening
• Communication Skills
• Computer Literacy
• Customer Understanding
• Efficiency Improvement
• Financial Acumen
• Handling Difficult Engagements
• Query Resolution
• Standard operating procedure compliance
• Tax Knowledge

Compliance Competency

• GOC Confidential

Click here to apply

Sen. Manager: Customs Legislative Interpretation

Job Title:                         Senior Manager: Customs Legislative Interpretation (Leveraged Legal Products)

Position Reports to:     Head: Leveraged Legal Products       

Division:                         Taxpayer Engagement and Operations

Location:                         Head Office

Advert Closing Date:    29 April 2026  

About the Position

SARS is looking for a highly skilled, experienced, and results-driven Senior Manager with sound judgement and strong business acumen who will contribute towards fulfilling our higher purpose and living our service orientation. S/he will be responsible for independently planning and conducting audits/forensic investigations of a complex nature, across multiple tax types, over multiple tax periods, and with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements. 

Job Purpose

To provide guidance through interpretation of legislation for resolution of complex tariff, valuation and rules of Origin matters to ensure uniformity in terms of legislative interpretation across all areas of the business.

Education and Experience

Postgraduate qualification – Taxation, Law, Economics, or International Trade. (NQF 8) and 10 – 12 years’ experience in a similar environment, of which 3 – 4 years at middle management level

OR 

Bachelor’s Degree (NQF 7) qualification in Taxation, Law, Economics or International Trade and 13 -15 years’ experience in a similar environment, of which 3 – 4 years at middle management.

Minimum Qualification & Experience Required

The candidate is expected to oversee the functions of Tariff, Valuations and Rules of Origin and performing research in order to provide high level guidance to senior management and departments, facilitating legislative and operational alignment across functions and influencing legislative strategy and implementation across the organisation and generating solutions where required

Strong background on legislative interpretation and trade policy.

Job Outputs:

Process

• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. 
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation. (I)
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders. (I)
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately. (I)
• Monitor legislative and regulatory changes and drive the alignment of corporate governance, policies and risk strategies.
• Implement government decisions in relation to Border Control and Security in area of accountability.
• Provision of high-level support and guidance to all SARS officials attending or participating in foreign and international Customs or tax meetings.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation

People

• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• Trust
• Respect 
• Problem Solving and Analysis
• Ability to translate strategy into execution
• Concern for impact of own behaviour on other
• Develops teams and nurtures independency
• Inspires others to Positive Action
• Nurtures Futures Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Value and Managers Diversity

Technical competencies

• Business Acumen
• Change Management
• Decisiveness
• Dispute Resolution
• Effective Business Communication
• Functional Policies and Procedures
• Legal Advisory and Interpretation
• Legal Compliance
• Legal Knowledge and knowledge of ethics
• Managerial Budgeting
• Planning and Organising
• Planning Management and Measurement
• Problem Analysis and Judgement
• Strategic Planning

Compliance Competency

• Security Clearance: GOC Confidential

Click here to apply

X3 Senior Specialist: Engineering – PDE (Modernisation)

Fixed Term Contract/ Duration: 24 Months

Job Title:                        X3 Senior Specialist: Engineering – PDE (Modernisation)

Position Reports to:    Tshilidzi Magada        

Division:                        Enterprise Design-Product&Proc

Location:                       Head Office – Lehae Block G

Advert Closing Date:  05 May 2026

About the Position

SARS’ Process Design and Engineering division is seeking a dynamic, results-driven professional to join its Engineering Design team. This role is ideal for a highly skilled individual with a strong academic and practical background in Industrial Engineering, Informatics, or Business Analysis, and a passion for customer-centric innovation. The Engineering: Process Design team analyses and designs all SARS’ manual/systems business solution requirements, leveraging desired customer experience as part of the design thinking methodology to ensure the development of innovative solutions. The team effectively utilizes data to understand current processes, identify root causes of business problems, and document and model detailed business processes and requirement specifications.

This position requires dedicated individuals with a keen eye for detail and a passion for designing for ultimate customer experience. We seek professionals with demonstrated experience in business process design and CX/UX design within the financial services or public sector. Candidates should possess strong leadership capabilities with a proven track record of managing highly technical teams and delivering complex projects. Proficiency in tools and techniques for business analysis, process re-engineering, user research, journey mapping, wireframing, and prototyping is essential. Excellent analytical, communication, and stakeholder engagement skills are required. Successful candidates should be passionate about simplifying complexity and delivering impactful, user-centred solutions.

Job Purpose

To lead innovation and manage business process-reengineering and the design of high complexity multi-faceted customer centric business process solutions across the business process management life cycle as an integral part of providing enterprise solutions to business, as well as providing insight and ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy, including influencing legislation.

Education and Experience

Minimum Qualification & Experience Required 

Honours / Postgraduate Diploma / Masters Industrial Engineering, / Business Analysis or equivalent (NQF 8) AND 10-12 years’ experience in a similar environment, of which 3-4 years at management level.

OR

Relevant Bachelor’s Degree / Advanced Diploma / Human-Computer Interaction (HCI), Computer Science (NQF 7) AND 15 years related experience in similar environment, of which 3-4 years at management level.

Job Outputs:

Process

• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Manage multiple internal Executive stakeholders and external industry leaders/innovators.
• Manage the design of multilayer solutions (strategy to lowest level detail) to complex enterprise problems.
• Manage complex and integrated multifunctional analysis of complex problems.
• Provide inputs into the enterprise strategy and translate into innovative ideas / solutions to solve complex enterprise focus areas / problems.
• Provide periodic revised legislative impact reports to give insight to Business, in order to prioritise strategic and short-term initiatives and utilise to realign App plan.
• Do impact analysis against business processes and provide insight to business in order to make informed decisions.
• Assess the impact of all new and proposed legislation on SARS􀳦 business operations and help to define project scope.
• Simplify and convey complex problems/ concepts (of technical and legal nature).
• Partner with next level managers & specialists in process design and compliance to promote organisational policy & related integration requirements.
• Report regularly on the scope and detail of development and provide advice on the scope and impact of changes.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Developing Others
• Fairness and Transparency (V)
• Accountability (V)
• Conceptual Competence
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate understanding
• Honesty and Integrity  (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Reporting and Interpretation
• Risk & Compliance
• Quality Management
• Business Acumen
• Continuous Process Improvement
• Decisiveness
• Documenting
• Effective Business Communication
• Functional Policies and Procedures
• Institutional Process Analysis& Redesign
• Managerial Budgeting
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Process Auditing (Policy & Procedure)
• Strategic Planning
• Tax Knowledge

Compliance Competency

• GOC Secret

Click here to apply

Senior Manager: CX/UX Design – PDE (Modernisation)

Fixed Term Contract /Duration: 24 Months

Job Title:                  Senior Manager: CX/UX Design – PDE (Modernisation)

Position Reports to:      Head: Process Design and Engineering        

Division:                            Enterprise Design-Product&Proc

Location:                           Head Office, Pretoria

Advert Closing Date:       05 May 2026

About the Position

• Shape, design, and guide customer and user experience strategies to solve complex problems.
• Lead the development of complex, multifaceted business process solutions.
• Ensure that SARS’ services are structured according to the needs, expectations, and behaviours of both customers and employees.
• Provide thought leadership in embedding user- and human-centred design principles throughout the organization.
• Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
• Translate consolidated feedback and insights into strategic design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
• Operate at a strategic level, influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions.
• Lead multidisciplinary design and engineering teams

Job Purpose

To guide innovation and manage continuous process improvement and the design of complex multi-faceted business process solutions across the business process management life cycle as an integral part of providing enterprise solutions to business, providing insight and ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy.

.

Education and Experience

Minimum Qualification & Experience Required

Honors degree (NQF 8) in UX Design/ HCI/ Computer Science/ Public Administration or a related field AND 10+ years’ experience in UX/UI/ CX designs/ financial services/ public sector/ digital government/ service design for regulated industries or in a similar environment, of which 3–4 years at management level?

OR

Bachelor’s degree/ Advanced Diploma (NQF 7) in UX Design/ HCI/ Computer Science/ Public Administration or a related field AND 12+ years’ experience in UX/UI/ CX designs/ financial services/ public sector/ digital government/ service design for regulated industries or in a similar environment, of which 3–4 years’ experience at management level?

Minimum Functional Requirements

• User Empathy,
• Agility
• UX Leadership
• Problem Solving,
• Technical Expression of User Requirements,
• Agile and Adaptable,
• Curious, Customer Service,
• Innovation
• critical Thinking: Analysing complex problems and evaluating multiple solutions.
• Communication: Clearly articulating design decisions and rationale to stakeholders.
• Adaptability: Adjusting decisions based on feedback and changing requirements

Job Outputs:

Process

• Ensure customer and user input is integrated across all business design domains.
• Develop and maintain comprehensive UX and UI design systems, as well as service design standards and principles.
• Establish effective connections between customer experience research and functional design implementation.
• Provide strategic design leadership for digital and process-driven service initiatives with a focus on the customer perspective.
• Facilitate service design sprints and co-design workshops in collaboration with internal and external stakeholders.
• Support the end-to-end management of the service lifecycle, from discovery through delivery and ongoing improvement.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting
• Conducting User research and usability testing
• Creating wireframes and prototypes using tools like Figma, Sketch, or Adobe XD.
• Visualizing the user’s experience across multiple touchpoints through user journey mapping,
• Designing intuitive interactions and designs
• Analysing user behaviour for usability of designs

Compliance Competency

• GOC Confidential  

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

We wish you all the best with your applications