Nando’s Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Restaurant Manager – Corlett

Employment Type: Permanent
Reference No: 1000157
Johannesburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Be more than just a manager!
Do you have fire in your belly and purpose in your heart?
Do you pour all that you are into all that you do…. and have a little fun on the way?
If so, the position will require you to safeguard the financial success of the restaurant by
ensuring customer satisfaction and profitability in accordance with Nando’s Brand and
operating standards. It will require you to manage a team of people, ensure quality of products
served and service given as well as ensuring all brand regulations are met and exceeded.
Matric, 3-5 years restaurant management experience, Drivers License, Experience in
Microsoft Office, Attention to detail and accuracy Ability to manage a group of people within a
restaurant and kitchen. Excellent communication skills Knowledge of restaurant operations
including people, product and customer processes Communication skills – both written and
verbal Financial and business acumen Coaching and mentoring skills.
People Management:

• Conducts regular one-on-one’s with employees, providing coaching, mentorship and
  guidance where appropriate. Implements corrective action, performance management or
  disciplinary processes for performance or disciplinary issues. Conducts performance reviews
  for Assistant and Junior Restaurant Managers (Patraos), including the development of their
  personal development plan.
• Prepares for and initiates disciplinary hearings where
  appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is
  reported, addressed and followed up.
• Informs on and actions Department of Labour
  inspections and audits (including the HRBP).
• Creates a restaurant environment that fosters learning and development. Completes,
  submits and monitors payroll information in
  accordance with Nando’s policies and procedures.
  Operational Management:
• Manages restaurant activity to ensure excellent customer service and efficient operations.
• Monitors compliance to Nando’s brand and operational standards, operating requirements.
• Works with the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses
  and rectifies
  identified breaches and operational directives.
• Conducts a weekly and period close GP count and calculation. Performs shift management
  duties for the casa as required. Conducts a weekly management meeting, reviewing and
  updating minutes and allocating tasks for the
  week ahead.
• Identifies and executes plans to improve the business following quarterly meeting with the
  Area Manager.
• Works with the Area Manager and Regional Facilities Manager to implement planned
  maintenance and minor capital projects.
• Works with the Loss Prevention Officer to identify and implement risk management and
  prevention controls.
  Financial Management:
• Provides input into the development of the restaurant budget, reviewing continuously, setting
  targets and managing adherence to established parameters.
• Maintains sound financial control of the restaurant in accordance to set financial parameters.
• Facilitates business growth by analysing income statements and monitoring business
  performance indicators on a regular basis. Manages income and expenditure to ensure the
  required return on sales/ conversion. Reviews and signs off on external delivery company
  invoices on a weekly basis.
• Reviews, investigates and resolves weekly cash shortage
  reports from Finance department.
• Reviews all accounts for accuracy on a monthly basis.
  Marketing Management:
• Reviews the Brand touch point check on a quarterly basis and
  implements corrective action.
• Plans and executes quarterly CSI and community initiatives.
• Seeks opportunities to increase sales and to market and promote the casa.
• Builds relationships within the local community to drive large scale product orders
  (government,
  corporate, schools).

2026/03/27

PLEASE NOTE

• Closing date: 2026/04/28

Click here to apply

Shift Lead – Banbury

Employment Type: Permanent
Reference No: 1000178
Randburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Employment Equity:
Historically disadvantaged South Africans will be given preference.
Nandos shall apply the affirmative action principles as set out in the Employment Equity
Policy.
Requirements:
Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do
you pour all that you are into all that you do…. and have a little fun on the way? If so, please
review the requirements and have the courage to pursue your passion and join the Nando’s
family.
Minimum Requirements
Matric
At least 2-3 years restaurant management experience
Experience in Microsoft office
Attention to detail and accuracy
Ability to manage a group of people
Excellent communication skills
Excellent knowledge of restaurant operations
Preferred: Applicants who have more than 3 years restaurant management experience
Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.
Duties & Responsibilities
Financial Management
To ensure correct and effective financial administration according to Nando’s policies &
procedures daily.
To assist in controlling expenditure and in achieving expected gross profit margins (stock
control, waste management, pilferage, etc)
To assist in taking corrective actions necessary to improve business performance indicators
(Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count;
Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).
Operational Management
To ensure efficient stock control management for the restaurant daily.
To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance,
Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
To assist in developing the corrective action plan and facilitating actions necessary to improve
internal and external audit results.
To communicate and ensure compliance with the Nando’s operational standards and
operating requirements.
People Management
To assist in developing and monitoring rostering every week to ensure sufficient people
capacity to meet the business requirements. To ensure adherence to opening and closing
procedures.
To assist with recruitment, induction and training of all new staff according to Nando’s policies
and procedures to proactively meet the needs of the business.
To complete and check the attendance register.
To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
To escalate poor performance where necessary and provide continuous feedback to staff and
Restaurant Manager.
To assist in ensuring that all staff are signed off on the relevant training material and
procedures on an ongoing basis.
Marketing Management
To assist with communication and execution of all national, regional and local marketing
campaigns and initiatives.
To respond to customer complaints by Nando’s policies and procedures.
To assist in developing the corrective action plan and facilitating actions necessary to improve
the results of the mystery shopper report.
To assist with the execution of the local marketing plan to promote sales and increase the
customer base.
To fulfil the responsibilities of the Restaurant Manager in his/her absence

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/01

Click here to apply

SA Head of Commercial (Procurement) (Opex/Capex)

Employment Type: Permanent
Reference No: 1000174
Johannesburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Purpose of the Role

Accountable in managing the commerciality and sourcing of all products, commodities, contract services, and suppliers for +-300 Restaurants in South Africa by applying procurement best practice with the aim of improving quality, innovation, service to restaurants and minimising total cost of ownership, whilst mitigating risks to ensure restaurants sales, stabilized GP and EBITDA improvement. This team is responsible for developing strategies to ensure we source products and services that we are proud of to support running restaurants brilliantly and enable our central support teams.

Minimum Qualification:

• Degree or National diploma or equivalent NQF level 7 qualification in procurement/supply chain

Advantageous:

• CIPS and SAPICS Membership & Accreditation
• Honours or Master’s degree or equivalent NQF level 8 qualification in Supply Chain or Procurement or relevant field

Minimum Experience

• 10 years’ experience in a relevant industry, with at least 7 years in a senior procurement, supply chain or relevant role
• Experience in managing budget spend of a minimum of R200 million per annum
• Experience within a large, multi-site organization.

Advantageous:

• 5 years international procurement experience (advantageous)
• Experience in the food and beverage industry or other related industry

Knowledge and Skills
Intermediate:

• Knowledge of demand and supply planning
• Knowledge of relevant local legislation and regulation
• Knowledge of supplier relationship management
• Project life-cycle management

Advanced:

• Business case development skills
• Business development skills
• Knowledge of commodity management
• Knowledge of cost management and total cost of ownership
• Knowledge of principles and practices of contract preparation and negotiation
• Microsoft Office skills, with specific experience in MS Excel
• Negotiation skills
• Oral and written communication skills
• PowerPoint & Presentation skills
• Strategic thinking skills

Key Responsibilities

Sourcing Strategy Formulation and Procurement Policies and Procedures:

• Develop and implement sourcing and procurement strategies, aligning to the 3-5 years SA Strategy and the Global Nando’s Supply Chain strategy
• Lead strategic sourcing and supply management activities for a category of spend with the goal of achieving stabilized or improved restaurant GP’s, menu pricing less than inflation, assured and quality products supply for improved sales and influence and support new product development.
• Develop and implement category plans, aligned to the regional brand and business plan that ensure cost reduction such as value analysis, engineering and standardization – impacting restaurants GP, EBITDA and our overall menu pricing
• Conduct buying power assessments and analyse cost structures
• Establish and align the category/commodity budget with the overall strategic objectives of Nando’s
• Benchmark direct and indirect costs across competitors and suppliers across the region
• Evaluate the revision, price and overall cost of each contract relating to R/$ exchange rate, inflation, commodity costs etc
• Conduct research in problematic areas of considerable scope and complexity
• Prepare business case(s) and provide options to internal customers that deliver solutions aligned with the customer’s expectations and business objectives whilst mitigating risks and protecting Nando’s
• Drive appropriate best practices in strategic sourcing, category and commodity management
• Integrate projects and initiatives for overall delivery of Supply Chain goals
• Develop, in conjunction with the Supply Chain Director, procurement policies and processes as required, ensuring they are fit-for-purpose and communicated to relevant internal stakeholders, including IT or electronic systems relevant to such policy or process
• Uphold internal policies and governance requirements as well as adherence to all relevant regulations and laws

Stakeholders Management:

• Oversee the selection and management of key Suppliers
• Evaluate Suppliers based on delivery, price, quality, support and reliability
• Develop Supplier reviews and scorecards in conjunction with the relevant stakeholders
• Manage primary and contingency Suppliers through bi-annual reviews and on-going interactions
• Ensure compliance to respective market legislation and endurance to ethical sourcing practices
• Develop short-, medium- and long-term strategies with suppliers to mutual drives restaurants sales either via promotions, funding etc
• Maintain external stakeholder relationships with Suppliers, their sub-contractors (contract farmers), reach market, Master Franchisees, Franchisees, government departments (procuring local chicken with LTI and DTI initiatives)
• Maintaining relevant internal stakeholder relationships across business units, presenting business cases to SA EXCO and OPSCO for approval
• Play an influential role with cross functional projects

People Management

• Actively manage the performance and potential of direct team, providing coaching, mentorship and leadership to support problem solving, assess productivity and recommend changes where required
• Participate in recruitment, talent management and succession planning activities
• Create an engaged and motivated workforce by establishing an environment that fosters collaboration through effective communication, trust, enjoyment, wellbeing, learning and development
• Lead the department in such a manner as to foster innovation and technological excellence
• Oversee the SA market procurement and supply team indirectly
• Participate in setting KPIs, guiding the achievement thereof
• Participate in recruitment process for the procurement market team

Fire and Soul

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/04

Click here to apply

General Manager: Marketing Digital Customer Experience

Employment Type: Permanent
Reference No: 1000175
Johannesburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Purpose of the role:
The GM: Digital Customer Experience (Digital CX) is accountable for the strategic direction,
oversight and performance of the end-to-end digital customer journey within the local market.
The role ensures that all digital touchpoints—from acquisition through engagement and
retention—are designed, governed and optimised to deliver a coherent, commercially effective
and globally aligned customer experience.
The role operates within globally defined brand, data and technology guardrails, while owning
local strategy, prioritisation and execution excellence across Paid Media, CRM, digital
platforms and performance marketing.
The GM: Digital CX ensures that digital investment translates into measurable customer value,
frequency growth and long-term brand equity.
To own and optimise the end-to-end digital customer experience—driving growth and long-term
customer value through disciplined, data-led digital leadership.

Minimum Qualifications

• BCom Degree or equivalent NQF level 7 qualification (Marketing, Data or Technology)

Legal Requirements:

• Valid drivers License

Strategic Scope and Accountability:

• Own the end-to-end digital customer journey
• Set the local digital CX strategy and priorities
• Lead performance across Paid Media and CRM
• Partner and guide digital platforms and experiences
• Embed strong measurement and commercial discipline
• Act as the senior integrator across Brand, Technology, Analytics and Operations
• Set the local digital CX strategy and priorities
• Lead performance across Paid Media and CRM
• Partner and guide digital platforms and experiences
• Embed strong measurement and commercial discipline
• Act as the senior integrator across Brand, Technology, Analytics and Operations

Knowledge and Skills:
Intermediate:

• Attribution modelling

Advanced:

• Customer journey optimisation
• Digital platform analytics
• Deep understanding of consumer behaviour
• Strong Microsoft Office capability

Minimum Experience:

• 10 years senior experience in digital, CRM, performance marketing or customer experience roles.
• Proven leadership of large-scale digital ecosystems spanning acquisition, retention and CLV.
• Strong commercial acumen with a deep understanding of digital ROI, attribution and performance optimisation.
• Demonstrated ability to lead cross-functional teams and agency partners at a senior level.
• High level of data literacy and customer-centric decision making

Key Responsibilities

Digital Customer Journey Strategy & Ownership:

• Define and own the local digital customer journey strategy, spanning awareness, acquisition, onboarding, engagement, retention and reactivation.
• Ensure all digital journeys align with global brand and experience standards while being locally relevant and commercially effective.
• Translate customer, business and brand objectives into clear digital priorities, roadmaps and outcomes.
• Act as the senior owner of the digital customer experience across all owned, earned and paid digital touchpoints.

Acquisition & Paid Media Performance:

• Set strategic direction for Paid Media and digital acquisition, ensuring alignment to growth objectives and customer targets.
• Oversee agency and partner performance across paid social, search, programmatic and emerging digital channels.
• Ensure strong governance of budgets, bidding strategies, attribution approaches and ROInmeasurement.
• Continuously optimise acquisition performance in partnership with brand, analytics and finance teams.

CRM, Personalisation & Lifecycle Management:

• Own the CRM and lifecycle marketing strategy, including segmentation, targeting, messaging and cadence.
• Ensure data driven personalisation across email, push, in app and other direct channels.
• Govern the use of customer data in line with global standards, privacy requirements and best practice.
• Partner with technology and analytics teams to continuously improve targeting effectiveness and conversion.

CLV Strategy & Performance:

• Own the local CLV programme strategy, ensuring alignment to global loyalty principles and standards.
• Oversee promotional mechanics to drive sustainable engagement.
• Monitor programme economics, performance metrics and customer behaviour to optimise programme impact.
• Work cross functionally to ensure programmes are embedded across digital, in restaurant and partner experiences.

Digital Platform & Experience Optimisation:

• Provide strategic oversight of owned digital platforms (e.g. app, web, ordering journeys) in partnership with product and technology teams.
• Ensure digital experiences are optimised for conversion, usability and brand consistency.
• Prioritise enhancements and initiatives based on customer insight, performance data and business value.
• Ensure local platform execution aligns with global technology and experience standards.

Measurement, Analytics & Commercial Accountability:

• Define success metrics for digital acquisition, engagement and retention in partnership with internal and external analytics teams.
• Ensure consistent measurement, reporting and performance reviews across all digital activity.
• Use insight to inform optimisation, investment decisions and strategic trade-offs.
• Maintain strong commercial discipline across budgets, ROI and value delivery

Leadership & Influence:

• Lead and develop a specialist Digital CX team with strong performance, data and customer focus.
• Act as a senior integrator across Brand, Technology, Analytics, Operations and Finance.
• Build strong working relationships with global teams while maintaining clear local accountability for outcomes.

Not Applicable

2026/04/23

PLEASE NOTE

• Closing date: 2026/05/04

Click here to apply

Export Planning Manager

Employment Type: Permanent
Reference No: 1000140
Johannesburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Purpose Statement:

Responsible for the end-to-end Supply and Demand Planning function for the National and International Supply Chain.

Position Description:

• Lead demand planning across South Africa and 15 international markets, consolidating forecasts into annual rolling demand plan
• Analyse operational forecasting inputs (including 4PL data covering ±450 SKUs) and adjust rolling forecasts to improve accuracy
• Develop and distribute a monthly consensus forecast and rolling production forecasts aligned to supply capability
• Incorporate demand drivers including promotions, new product development, store openings, discontinued items and market expansions
• Obtain monthly confirmation of demand plans from markets and customers
• Monitor forecast accuracy, analyse variances, and implement corrective actions to prevent excess or lean inventory positions
• Support new market launches by embedding forecasting frameworks and route-to-market planning processes
• Collaborate with Marketing and Commercial teams to align forecasts with promotional and growth initiatives
• Develop and maintain rolling supply forecasts in collaboration with suppliers and internal stakeholders
• Confirm supply plans with suppliers and align demand and supply plans to ensure service continuity
• Oversee inventory levels across local and international markets, proactively identifying stock risks and initiating corrective action
• Manage product phase-ins and phase-outs to minimise obsolescence and stock aging
• Ensure forecasting incorporates shelf-life considerations and working capital optimisation
• Analyse volume fluctuations and deviations from plan to support financial and operational alignment
• Provide timely feedback to Logistics and Supply teams regarding risks, constraints and optimisation opportunities
• Manage supplier and carrier performance against agreed Service Level Agreements (including Imperial and Vector)
• Monitor supplier delivery performance, fill rates and forecast adherence
• Resolve supplier delivery issues and act as escalation point across the value chain
• Participate in Supplier and Carrier Management review processes
• Monitor compliance with company policies, procedures and contractual obligations
• Proactively manage and resolve escalated customer complaints, including recalls and withdrawals
• Drive supplier-related optimisation projects, including export standards and operational SLA development
• Maintain strong cross-functional relationships with key external partners and internal stakeholders
• Coordinate inbound supplier deliveries and outbound customer shipments to ensure orders are delivered in full and on time
• Ensure all export documentation is accurate, compliant and available within required timelines
• Monitor shipment progress and provide proactive communication to customers and internal stakeholders
• Act as conduit between supplier, distributor and market to resolve operational delays
• Ensure customers and markets adhere to forecasting and documentation timelines
• Maintain service delivery performance in line with contractual SLAs and regulatory requirements
• Review and update forecasting processes, playbooks and SLAs as business and regulatory requirements evolve
• Ensure compliance with export conditions and regulatory requirements across markets
• Maintain accurate forecasting system configuration (including Dynamics 365 and related tools)
• Review and optimise the end-to-end forecasting value chain, identifying automation opportunities
• Generate and distribute weekly and monthly KPI reports covering forecast accuracy, OTIF and service performance
• Investigate anomalies in demand volumes and ordering patterns against budget and plan
• Drive continuous improvement initiatives to enhance planning maturity, forecasting accuracy and supply chain performance
• Undertake ad hoc projects, analysis and initiatives as directed by management
• Drive the delivery of supplier-related optimisation projects, including development of export standards and operational Service Level Agreements with logistics partners (eg Vector)
• Develop and maintain strong working relationships across all levels with key Imperial and Vector staff, suppliers, and internal stakeholders
• Act as a support function to the Logistics team (Local and International), providing operational insight and planning alignment
• Identify operational inefficiencies and recommend process improvements across the supply chain
• Support implementation of supply chain enhancements and process changes
• Undertake ad hoc projects, initiatives and operational tasks as directed by management

Knowledge:

• Knowledge of logistics (Advanced)
• Knowledge of principles and practices of contract preparation and negotiation (Intermediate)
• Knowledge of relevant local legislation and regulations in relation to procurement (Advanced)
• Multi-tasking skills (Advanced)
• Communications skills, verbal and written (Intermediate)
• Time management skills (Advanced)
• Project management skills (Advanced)
• Supplier management skills (Advanced)
• Microsoft Office skills (Intermediate)
• Forecasting systems (Advanced

Education:

Minimum

• Degree or equivalent NQF level 7 qualification in Supply Chain/Logistics or relevant field

Advantageous

• Honours or equivalent NQF level 8 qualification in Supply Chain/Logistics or relevant field

Experience:

Minimum

• 5+ years’ experience in Supply Chain/Logistics environment (FMCG/ Food Service Industry or related)
• 2 – 3 Years – Exports Experience
• 2 – 3 Years – Experience in Logistics and Warehousing

Advantageous

• 3-5 years’ experience in Supply and Demand Planning

Legal Requirements:

• Driver’s license

2026/03/13

PLEASE NOTE

• Closing date: 2026/05/05

Click here to apply

Commercial Manager – Food and Beverages

Employment Type: Permanent
Reference No: 1000176
Johannesburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Purpose of the role
To negotiate and facilitate the best possible commercial terms, including managing Suppliers for Nando’s South Africa for quality, service, innovation and commercial advantage, in line with best commercial practices and total cost of ownership, whilst mitigating risks. The role is responsible for approximately R10 Million per sub-category. This person is responsible for developing strategies to ensure we source products and services that we are proud of to support running restaurants brilliantly and enable our central support teams.

Minimum Qualification:

• Degree or National diploma or equivalent NQF level 7 qualification in procurement/supply chain

Advantageous:

• MBA or equivalent

Legal Requirements

• Driver’s license

Knowledge and Skills
Intermediate:

• Knowledge of relevant local legislation and regulations related to procurement
• Knowledge of principles and practices of contract preparation
• Knowledge of demand and supply planning
• Project life-cycle management
• Presentation skills
• Intermediate Microsoft Office skills

Advanced:

• Knowledge of cost reduction initiatives
• Knowledge of supplier relationship management (SRM)
• Negotiation skills
• Business case development skills
• Numeracy skills and strong financial acumen
• Advanced Excel skills
• Fluent English communication skills (written and verbal)

Key Responsibilities
Strategic Management:

• Develop, analyze and present relevant business cases
• Implement and report on sourcing strategies throughout the sourcing lifecycle
• Interface with key stakeholders to align sourcing strategies with business requirements
• Provide category expertise and project management skills for all procurement initiatives
• Provide input into strategic decisions that affect the functional area of responsibility
• Participate in Supplier selection and sourcing decisions through the appropriate RFQ or RFP processes
• Make recommendations to Management on the evaluated results of RFQs or RFPs
• Provide key negotiation and commercial advice to the Supply Chain Management team and Head of Commercial
• Interrogate pricing models, as required
• Drive the cost reduction process such as value analysis, engineering and standardization
• Influence internal stakeholders around market trends, best practices and processes

Contract Management:

• Develop and use a standard suite of documentation relevant to the business
• Advise, review and negotiate commercial aspects or provisions of contracts with legal assistance ensuring minimal commercial risk is imposed for Nando’s including extensions, re-negotiations and terminations of contracts
• Work with the legal department in developing specific and generic contract provisions and SLAs
• Implement standard operating procedures for all markets (commercial and procurement) to ensure Brand standards and guardianship
• Work with the legal department in developing generic contract provisions, including extensions, re-negotiations and termination of contracts

Contractor and Supplier Management:

• Manage the escalated day-to-day Supplier operations
• Conduct Supplier reviews against agreed scorecards
• Identify BBBEE organisations and potential development opportunities for Supplier development, with the aim of ensuring that Nando’s purchases from these organizations
• Conduct Supplier selection in accordance with new BBBEE codes and ethical sourcing
• Execute any agreed activities which may result from the outcome of the supplier review i.e. performance management, Supplier exit etc.
• Develop action and contingency plans in line with the performance review
• Regularly update, correct, and archive all required Supplier data

Stakeholder Management:

• Manage the commercial relationship with the Master Franchisees and Franchisees where required
• Provide relevant support to Licensed Markets Master Franchisees, Franchisees and Procurement Team
• Manage relevant internal stakeholder relationships

Market Research and General Administration:

• Collect and analyze Supplier and Market information
• Perform relevant benchmarking activities
• Develop and assist in administering Supplier surveys
• Continually develop subject matter expertise in the field
• Perform any other administrative duties reasonably as requested by management that falls within the parameters of the role to prevent/resolve stock outages, etc

Fire and Soul

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/07

Click here to apply

Commercial Manager – Opex/Capex

Employment Type: Permanent
Reference No: 1000177
Johannesburg

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Purpose of the role
To negotiate and facilitate the best possible commercial terms, including managing Suppliers for Nando’s South Africa for quality, service, innovation and commercial advantage, in line with best commercial practices and total cost of ownership, whilst mitigating risks. The role is responsible for approximately R10 Million per sub-category. This person is responsible for developing strategies to ensure we source products and services that we are proud of to support running restaurants brilliantly and enable our central support teams.

Minimum Qualification:

• Degree or National diploma or equivalent NQF level 7 qualification in procurement/supply chain

Advantageous:

• MBA or equivalent

Legal Requirements

• Driver’s license

Knowledge and Skills

Intermediate:

• Knowledge of relevant local legislation and regulations related to procurement
• Knowledge of principles and practices of contract preparation
• Knowledge of demand and supply planning
• Project life-cycle management
• Presentation skills
• Intermediate Microsoft Office skills

Advanced:

• Knowledge of cost reduction initiatives
• Knowledge of supplier relationship management (SRM)
• Negotiation skills
• Business case development skills
• Numeracy skills and strong financial acumen
• Advanced Excel skills
• Fluent English communication skills (written and verbal)

Key Responsibilities

Strategic Management:

• Develop, analyse, and present relevant business cases
• Implement and report on sourcing strategies throughout the sourcing lifecycle
• Interface with key stakeholders to align sourcing strategies with business requirements
• Provide category expertise and project management skills for all procurement initiatives
• Provide input into strategic decisions that affect the functional area of responsibility
• Participate in Supplier selection and sourcing decisions through the appropriate RFQ or RFP processes
• Make recommendations to Management on the evaluated results of RFQs or RFPs
• Provide key negotiation and commercial advice to the Supply Chain Management team and Head of Commercial
• Interrogate pricing models, as required
• Drive the cost reduction process such as value analysis, engineering and standardization
• Influence internal stakeholders around market trends, best practices and processes

Contract Management:

• Develop and use a standard suite of documentation relevant to the business
• Advise, review and negotiate commercial aspects or provisions of contracts with legal assistance ensuring minimal commercial risk is imposed for Nando’s including extensions, re-negotiations and terminations of contracts
• Work with the legal department in developing specific and generic contract provisions and SLAs
• Implement standard operating procedures for all markets (commercial and procurement) to ensure Brand standards and guardianship
• Work with the legal department in developing generic contract provisions, including extensions, re-negotiations and termination of contracts

Contractor and Supplier Management:

• Manage the escalated day-to-day Supplier operations
• Conduct Supplier reviews against agreed scorecards
• Identify BBBEE organizations and potential development opportunities for Supplier development, with the aim of ensuring that Nando’s purchases from these organizations
• Conduct Supplier selection in accordance with new BBBEE codes and ethical sourcing
• Execute any agreed activities which may result from the outcome of the supplier review i.e. performance management, Supplier exit etc.
• Develop action and contingency plans in line with the performance review
• Regularly update, correct, and archive all required Supplier data

Stakeholder Management:

• Manage the commercial relationship with the Master Franchisees and Franchisees where required
• Provide relevant support to Licensed Markets Master Franchisees, Franchisees and Procurement Team
• Manage relevant internal stakeholder relationships

Market Research and General Administration:

• Collect and analyse Supplier and Market information
• Perform relevant benchmarking activities
• Develop and assist in administering Supplier surveys
• Continually develop subject matter expertise in the field
• Perform any other administrative duties reasonably as requested by management that falls within the parameters of the role to prevent/resolve stock outages, etc

Fire and Soul!

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/07

Click here to apply

Restaurant Manager – Stellenbosch

Employment Type: Permanent
Reference No: 1000179
Western Cape

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Be more than just a manager!
Do you have fire in your belly and purpose in your heart?
Do you pour all that you are into all that you do…. and have a little fun on the way?
If so, the position will require you to safeguard the financial success of the restaurant by
ensuring customer satisfaction and profitability in accordance with Nando’s Brand and
operating standards. It will require you to manage a team of people, ensure quality of products
served and service given as well as ensuring all brand regulations are met and exceeded.
Matric, 3-5 years restaurant management experience, Drivers License, Experience in
Microsoft Office, Attention to detail and accuracy Ability to manage a group of people within a
restaurant and kitchen. Excellent communication skills Knowledge of restaurant operations
including people, product and customer processes Communication skills – both written and
verbal Financial and business acumen Coaching and mentoring skills.
People Management:

• Conducts regular one-on-one’s with employees, providing coaching, mentorship and
  guidance where appropriate. Implements corrective action, performance management or
  disciplinary processes for performance or disciplinary issues. Conducts performance reviews
  for Assistant and Junior Restaurant Managers (Patraos), including the development of their
  personal development plan. • Prepares for and initiates disciplinary hearings where
  appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is
  reported, addressed and followed up. • Informs on and actions Department of Labour
  inspections and audits (including the HRBP). • Creates a restaurant environment that fosters
  learning and development. Completes, submits and monitors payroll information in
  accordance with Nando’s policies and procedures. Operational Management: • Manages
  restaurant activity to ensure excellent customer service and efficient operations. • Monitors
  compliance to Nando’s brand and operational standards, operating requirements. • Works with
  the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses and rectifies
  identified breaches and operational directives. • Conducts a weekly and period close GP count
  and calculation. Performs shift management duties for the casa as required. Conducts a
  weekly management meeting, reviewing and updating minutes and allocating tasks for the
  week ahead. • Identifies and executes plans to improve the business following quarterly
  meeting with the Area Manager. • Works with the Area Manager and Regional Facilities
  Manager to implement planned maintenance and minor capital projects. • Works with the Loss
  Prevention Officer to identify and implement risk management and prevention controls.
  Financial Management • Provides input into the development of the restaurant budget,
  reviewing continuously, setting targets and managing adherence to established parameters. •
  Maintains sound financial control of the restaurant in accordance to set financial parameters. •
  Facilitates business growth by analysing income statements and monitoring business
  performance indicators on a regular basis. Manages income and expenditure to ensure the
  required return on sales/ conversion. Reviews and signs off on external delivery company
  invoices on a weekly basis. • Reviews, investigates and resolves weekly cash shortage
  reports from Finance department. • Reviews all accounts for accuracy on a monthly basis.
  Marketing Management: • Reviews the Brand touch point check on a quarterly basis and
  implements corrective action. • Plans and executes quarterly CSI and community initiatives. •
  Seeks opportunities to increase sales and to market and promote the casa. • Builds
  relationships within the local community to drive large scale product orders (government,
  corporate, schools).

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/22

Click here to apply

Restaurant Manager – Noordhoek

Employment Type: Permanent
Reference No: 1000180
Western Cape

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Be more than just a manager!
Do you have fire in your belly and purpose in your heart?
Do you pour all that you are into all that you do…. and have a little fun on the way?
If so, the position will require you to safeguard the financial success of the restaurant by
ensuring customer satisfaction and profitability in accordance with Nando’s Brand and
operating standards. It will require you to manage a team of people, ensure quality of products
served and service given as well as ensuring all brand regulations are met and exceeded.
Matric, 3-5 years restaurant management experience, Drivers License, Experience in
Microsoft Office, Attention to detail and accuracy Ability to manage a group of people within a
restaurant and kitchen. Excellent communication skills Knowledge of restaurant operations
including people, product and customer processes Communication skills – both written and
verbal Financial and business acumen Coaching and mentoring skills.
People Management:

• Conducts regular one-on-one’s with employees, providing coaching, mentorship and
  guidance where appropriate. Implements corrective action, performance management or
  disciplinary processes for performance or disciplinary issues. Conducts performance reviews
  for Assistant and Junior Restaurant Managers (Patraos), including the development of their
  personal development plan. • Prepares for and initiates disciplinary hearings where
  appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is
  reported, addressed and followed up. • Informs on and actions Department of Labour
  inspections and audits (including the HRBP). • Creates a restaurant environment that fosters
  learning and development. Completes, submits and monitors payroll information in
  accordance with Nando’s policies and procedures. Operational Management: • Manages
  restaurant activity to ensure excellent customer service and efficient operations. • Monitors
  compliance to Nando’s brand and operational standards, operating requirements. • Works with
  the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses and rectifies
  identified breaches and operational directives. • Conducts a weekly and period close GP count
  and calculation. Performs shift management duties for the casa as required. Conducts a
  weekly management meeting, reviewing and updating minutes and allocating tasks for the
  week ahead. • Identifies and executes plans to improve the business following quarterly
  meeting with the Area Manager. • Works with the Area Manager and Regional Facilities
  Manager to implement planned maintenance and minor capital projects. • Works with the Loss
  Prevention Officer to identify and implement risk management and prevention controls.
  Financial Management • Provides input into the development of the restaurant budget,
  reviewing continuously, setting targets and managing adherence to established parameters. •
  Maintains sound financial control of the restaurant in accordance to set financial parameters. •
  Facilitates business growth by analysing income statements and monitoring business
  performance indicators on a regular basis. Manages income and expenditure to ensure the
  required return on sales/ conversion. Reviews and signs off on external delivery company
  invoices on a weekly basis. • Reviews, investigates and resolves weekly cash shortage
  reports from Finance department. • Reviews all accounts for accuracy on a monthly basis.
  Marketing Management: • Reviews the Brand touch point check on a quarterly basis and
  implements corrective action. • Plans and executes quarterly CSI and community initiatives. •
  Seeks opportunities to increase sales and to market and promote the casa. • Builds
  relationships within the local community to drive large scale product orders (government,
  corporate, schools).

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/22

Click here to apply

We wish you all the best with your applications

Restaurant Manager – Tygervalley

Employment Type: Permanent
Reference No: 1000181
Western Cape

Historically disadvantaged South Africans will be given preference.
Nando’s shall apply the affirmative action principals as set out in the Employment Equity Policy.

Be more than just a manager!
Do you have fire in your belly and purpose in your heart?
Do you pour all that you are into all that you do…. and have a little fun on the way?
If so, the position will require you to safeguard the financial success of the restaurant by
ensuring customer satisfaction and profitability in accordance with Nando’s Brand and
operating standards. It will require you to manage a team of people, ensure quality of products
served and service given as well as ensuring all brand regulations are met and exceeded.
Matric, 3-5 years restaurant management experience, Drivers License, Experience in
Microsoft Office, Attention to detail and accuracy Ability to manage a group of people within a
restaurant and kitchen. Excellent communication skills Knowledge of restaurant operations
including people, product and customer processes Communication skills – both written and
verbal Financial and business acumen Coaching and mentoring skills.
People Management:

• Conducts regular one-on-one’s with employees, providing coaching, mentorship and
  guidance where appropriate. Implements corrective action, performance management or
  disciplinary processes for performance or disciplinary issues. Conducts performance reviews
  for Assistant and Junior Restaurant Managers (Patraos), including the development of their
  personal development plan. • Prepares for and initiates disciplinary hearings where
  appropriate. Monitors behaviour in the restaurant to ensure that any form of abuse of is
  reported, addressed and followed up. • Informs on and actions Department of Labour
  inspections and audits (including the HRBP). • Creates a restaurant environment that fosters
  learning and development. Completes, submits and monitors payroll information in
  accordance with Nando’s policies and procedures. Operational Management: • Manages
  restaurant activity to ensure excellent customer service and efficient operations. • Monitors
  compliance to Nando’s brand and operational standards, operating requirements. • Works with
  the Assistant Manager to resolve Escudo, Qpro and SOP queries. Addresses and rectifies
  identified breaches and operational directives. • Conducts a weekly and period close GP count
  and calculation. Performs shift management duties for the casa as required. Conducts a
  weekly management meeting, reviewing and updating minutes and allocating tasks for the
  week ahead. • Identifies and executes plans to improve the business following quarterly
  meeting with the Area Manager. • Works with the Area Manager and Regional Facilities
  Manager to implement planned maintenance and minor capital projects. • Works with the Loss
  Prevention Officer to identify and implement risk management and prevention controls.
  Financial Management • Provides input into the development of the restaurant budget,
  reviewing continuously, setting targets and managing adherence to established parameters. •
  Maintains sound financial control of the restaurant in accordance to set financial parameters. •
  Facilitates business growth by analysing income statements and monitoring business
  performance indicators on a regular basis. Manages income and expenditure to ensure the
  required return on sales/ conversion. Reviews and signs off on external delivery company
  invoices on a weekly basis. • Reviews, investigates and resolves weekly cash shortage
  reports from Finance department. • Reviews all accounts for accuracy on a monthly basis.
  Marketing Management: • Reviews the Brand touch point check on a quarterly basis and
  implements corrective action. • Plans and executes quarterly CSI and community initiatives. •
  Seeks opportunities to increase sales and to market and promote the casa. • Builds
  relationships within the local community to drive large scale product orders (government,
  corporate, schools).

2026/04/24

PLEASE NOTE

• Closing date: 2026/05/22

Click here to apply

We wish you all the best with your applications