DHL Vacancies – South Africa

To apply, click on the link and all the best with your applications

Cross Border Controller

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

To co-ordinate, control, plan and manage all aspects within the road freight cross-border (Import, Export & Bonded Transit) transportation. DHL Global Forwarding has an opening  Cross Border Controller in  Johannesburg, South Africa. Join us in connecting people and improving lives!

In this Cross Border Controller Position

• Understand & process Road Freight shipment requests and execute such request expertly. 
• To arrange bookings based on customer requirements with the most qualified & cost efficient transport supplier, capable of executing the shipment requirements.
• Register shipments on CW1 & SALOODO! Within the specified timeframes (1 hour) after receiving shipping instructions 
• Process shipping documentation acquired from customers in the most adequate way to allow DHL CDZ to efficiently & effectively customs clear the shipment within the specified time frame (3 hours).
• Ensuring all shipping documents related to the file are accurately named and stored on eDOCS, following stated document management best practices 
• Ensuring all ACR’s & WIP’s are loaded onto registered file at time of registration 
• Ensuring all files are properly billed out within the acceptable time frames following best billing practices & ensuring accepted GP margins are maintained 
• To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs. 
• To manage and monitor all parties in the supply chain of the shipment (Shipper, Carrier & Agents) 
• To develop and maintain relationships with suppliers and customers.
•  To prepare specific customer reports whenever required. Support the Head of Road Freight with, negotiation & maintenance of supplier rates and contracts, new/change of systems, directives. 
• Receive and accept transport orders from customers. 
• Book shipment with transporter on time. 
• Follow up acquittals for RIT/RIB shipments. 
• Follow up PODs (proof of delivery) with transporters. 
• Arrange collection / packing of customer cargo. 
• Supply carrier with transport order instructions, CW1 reference No. & SALOODO! Shipment No. • Send Pre-alerts to customer & destination offices and agents. 
• Invoice shipment based on estimate or rate agreements.
•  To produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations. 
• To participate within the department with regards to industry or regulation changes. 
• The identification of Hazardous Cargo and ensuring the cargo is transported under the right regime 
• Follow up Standard Operating Procedures (general or customer specific).

Now, here is what we need from you!

 

• Regulation knowledge – Local Customs & Destination Country Customs & Road Transport requirements 
• CCO Certified on CW1. 
• SALOODO! Admin-user Experience 
• Customer focused 
• Microsoft Office applications (Excel, PowerPoint & Word) 
• Capacity to work on Role 3 and Manage Sickfile Dashboard 
• Communication skills – written and spoken 
• Interpersonal skills 
• Negotiation skills 
• Planning, organizing & time management skills 
• Capacity to work under pressure
• 3 – 5 years related experience
• Must have a matric

Click here to apply

Legal Counsel

About DHL and Legal Services:

Deutsche Post DHL (DHL Group) the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

DHL Legal Services offers all business partners worldwide solution-oriented legal advice. We provide comprehensive support in contracts, negotiations, and processes with customers and suppliers as well as in general litigation and commercial law matters.

In a matrix organization, Legal Services is organized on the one hand according to regions and on the other hand according to global cross-sectional topics.

Job Purpose:

Support to develop and administer legal processes and procedures to identify and mitigate legal risks and protect DHL’s legal and business interests in line with business needs, established legal framework, standards, applicable laws and regulations

Providing legal support to DHL Supply Chain Africa and operating within the larger GBS Legal sphere.

Will form part of the Supply Chain Legal Services team, a division within GBS (the in-house services arm of DHL). Will have responsibility to assist Head of Legal for Africa and advising the business on day-to-day legal matters (including contract drafting and review; dispute resolution; company secretarial) within the region and liaising, where necessary, with legal colleagues in other regions on cross border arrangements. Travel will be necessary when required to meet the business needs.

Your tasks:

Legal Advice and Services

Assist in providing a comprehensive legal service to DSC by advising on all legal aspects relating to the business of DSC, including the perusal and review of tender process, negotiation of contract and post contract interpretation and possible disputes. Where a dispute arises, meaningfully exploring alternatives to litigation; managing and implementing any alternative dispute resolution process successfully.
Drafting and reviewing commercial documents in line with commercial expectations; BCA document and other internal policy/standards and advising on commercial transactions from a legal perspective.
Maintaining up to date and proper records (including Passport; Notebook) and actioning all legal correspondence. Managing systems and processes to ensure efficiency in the administration of the legal function.
Advise DSC on other legal aspects that affect its business, whether contractual or otherwise and answer all ad hoc queries raised by DSC.
Ensure compliance by DSC with applicable group policies and procedures, namely by ensuring that contracts with service providers and clients are in compliance with the Company’s contracting standards and Commercial Expectations.
Identify potential areas of risk and liability and advise on strategy for avoidance, minimization and/or mitigation, as well as escalating any material issues within the business and legal department where required. Provide legal updates and training to DSC on recent legal developments.
Liaise with the group’s other departments (legal departments or otherwise) as necessary. eg. Company Secretarial, Corporate Real Estate, Risk and Insurance
Liaise with the group’s other business units both in South Africa, UK and overseas as appropriate to facilitate the conclusion of transactions and other projects as necessary.
Managing litigation: Liaise and assist in the management of external legal counsel and monitor and minimize use of legal spend (Including scrutinizing fee notes).
Liaising with all external lawyers to ensure timely representation and ensure that all court disputes are managed, reported upon and external counsel sufficiently advised. Provide accurate monthly reporting to business.
Provide on occasion legal training and contract education to DSC. Eg. data protection regulations and the application of the Deutsche Post DHL Data Privacy Policy
Company Secretarial: File company changes such as directorship changes, resolutions, annual returns, changes in ownership or shareholding. Train on corporate governance, advise the board and board committees on matters affecting the company. Responsible for resolution processes for authorized signatories, as well as maintaining statutory books and registers. Act as the key corporate secretarial support and the Statutory Meetings. Responsible for the preparation and provision of the board file and AGM file for the Company’s statutory meetings to the board members and/or shareholders.
Proactive management on corporate governance and statutory compliance administration.
Report to and consult country management on legal questions/ issues.
Ensuring corporate housekeeping is maintained. Advising and facilitating the due process in Company searches and other government enquiries.
Legal research and drafting legal opinions.
Approvals on BCA and Contracts Database portals – ensuring adherence to standards.
Departmental Support and Growth

An integral member of the GBS Legal Services UKIEEMEA team (MEAT Region).
Attend various team meetings, know-how and training sessions and conferences.
As part of shared legal services, support the needs of other Business Units in the region as workload permits to assist the overall Legal Service line.
Liaise closely and where needed work with the Group Corporate Data Protection Officer and the Data Protection Advisor(s)
Finance & projects

Assist in the design and delivery of legal training courses on legal topics relevant to the business.
Assist with budget preparation for legal function in area of responsibility.

Required Experience:

Understanding of DPDHL’s business operations, goals and strategies in area of responsibility.
Commercial, pragmatic and decisive in approach.
Self confident with an ability to work autonomously, under pressure whilst managing priorities efficiently.
Hardworking, detail-oriented and well-organized to engage and interact with their team members
Team player with strong interpersonal and communication skills.
Legal analytical skills, strategic thinking and ability to negotiate and settle transactions and disputes.
Able to work under pressure, deal with volumes and meet tight deadlines.
Conflict management skills and mitigation.
Bachelor’s Degree or equivalent experience/qualification – Law Degree and preferably Admitted/Qualified Attorney in South Africa
Suitable level of experience working in a commercial legal role (at least 3 years minimum). Ideally, experience of working as an in-house or corporate legal advisor.
We offer:

· Great opportunity to work for the biggest logistics company in the world

· International and virtual environment

· Flexibility and great opportunity to learn

· Tempting Compensation and benefits

If this is something you would like to do, don’t hesitate and start your application.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Click here to apply

Lead: Inventory- Unilever Jozi Park

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what’s it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Site HR Operations Lead. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

To ensure that all procedures pertaining to all functions within the administration department are carried out with the utmost professionalism. Ensuring all financial functions within the depot are carried out and the client is billed correctly. To plan, co-ordinate, supervise and report upon the work activities of the inventory team, providing effective communication, leadership, motivation, training & development. Responsibility for maintaining and managing inventory integrity. Responsibility for managing and minimizing DHL’s contractual stock loss liabilities. To continuously strive to improve the physical inventory process. Maintenance Tool (training needed)

Key Tasks & Key Accountabilities

• Team Management
• Effective leadership and management of the operational and administrative teams
• Plan, manage and adjust staffing levels to meet operational requirements
• Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
• Deliver team member performance reviews, development and/or succession planning as appropriate
• Facilitate effective communication
• Ensure company policies are communicated, applied and enforced
• Work in collaboration with other DHL sites to maximize efficiencies and best practice
• Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL
• Full responsibility of Stock take i.e. planning, preparation, physical counting of stock and manage all stock counts and audits of inventory
• Develop & maintain effective inventory process, incorporating warehouse management systems
• Produce accurate stock Key Performance Indicator reports, analyze and recommend changes to Standard Operating Procedures to enhance accuracy and operational effectiveness
• Consistently achieve established key performance indicators for productivity, accuracy and housekeeping.
• Put in place procedures to monitor and minimize stock losses
• Daily recons on storage types and ensure that inventory team meets daily targets
• Monitor all stock movements within warehouse and ensure report on issues
• Train team members to ensure that inventory control procedures are fully implemented
• Implement procedures to maintain cycle counting and perpetual inventory
• Understand DHL’s stock loss contractual liability and ensure any potential risk is effectively mitigated
• Produce timely and accurate management information & reports as required, to Senior Management on a daily, weekly / monthly basis
• Manage all disciplinary and grievance issues (complaints) in line with HR policy
• Assist in the preparation of and control of direct expenses budget by investigating variances with a focus on overtime and other variable costs (stock losses)
• Be accountable for each and every movement of the products pallets to minimize loose or damage of the products.
• To rely on systems and physical view of the product to ensure that stock /pallets within the warehouse is data driven.
• To ensure that the inventory controller follow all the procedures of minimizing at stock lose and locating stock in the warehouse.

People Management

• Working in a team environment
• Excellent interpersonal skills
• Ability to work under pressure
• Qualifications & Experience/ Education:
• Divisional Experience
• Achievement of operational performance as defined by customer contract and KPI’s
• Resolution of queries to orders and waybills
• High level of communication

Functional Experience

• Perform administrative tasks in line with the Standard Operating Procedures and safe working practices
• Attention to detail, accuracy
• Experience in working in the inventory department essential
• Follow through with any task assigned until the task is completed successfully.
• Neat, tidy, safe and clean working environment
• Good communication with internal customers

Education

• Matric / Grade 12 Certificate
• Qualification in Supply Chain and or Logistics would be advantageous 
• 3 years’ experience in a similar role
• Computer literate
• Advanced SAP Knowledge 

DPDHL Core Competencies

• Maintains effective relationships with customers
•  Develops / Delivers high quality / innovative products, services or solutions
•  Focuses on customer needs and gains their commitment
•  Gains management / colleague support to meet customer needs
•  Ensures strategies / plans are aligned and reflect others’ views
•  Develops strategies / plans aligned to broader organizational strategy
•  Communicates strategy
•  Establishes clear, challenging and achievable objectives
•  Coordinates efforts and aligns resources to achieve objectives
•  Regularly reviews and communicates progress against objectives and adjusts as needed
•  Champions continuous improvement and innovation
•  Tales responsibility for own decisions and recognizes the contribution of others
•  Provides candid / regular feedback
•  Supports the development of others
•  Inspires others to develop themselves
•  Conveys a clear sense of personal goals and values
•  Actively seeks feedback to improve performance
•  Develops new skills and modifies behaviors based on feedback
•  Takes personal responsibility for career and development

Languages

English – verbal and written.

Click here to apply

Inventory Supervisor

eutsche Post DHL Group is the world’s leading logistics and mail company.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what’s it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Site HR Operations Lead. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

At DHL Supply Chain South Africa, we’re looking for…

Vacancy

Inventory Supervisory

Job Purpose

To plan, co-ordinate, supervise and report upon the work activities of the inventory team, providing effective communication, leadership, motivation, training & development. 

Responsibility for maintaining and managing inventory integrity. Responsibility for managing and minimising DHL’s contractual stock loss liabilities.

Key areas of responsibility include:

•  Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL
• Plan and manage all stock counts and audits of inventory
• Manage and motivate inventory team – ensure adequate inventory team cover available across all operational shifts
• Put in place procedures to monitor and minimise stock losses
• Develop & maintain effective inventory process, incorporating warehouse management systems
• Monitor all stock movements within warehouse and ensure report on issues 
• Constant communication with operational team
• Train team members to ensure that inventory control procedures are fully implemented
• Implement procedures to maintain cycle counting and perpetual inventory
• Understand DHL’s stock loss contractual liability and ensure any potential risk is effectively mitigated
• Produce timely and accurate management information & reports as required
• Manage and motivate inventory team – ensure adequate inventory team cover available across all operational shifts
• Control of team budgeted hours and costs
• Create and publish Standard Operating Procedures
• Attend customer meetings as required
• Contribute to site continuous improvement agenda
• Submitting monthly inventory information accurately and timeously to meet deadlines
• Management of damages and stock losses within warehouse
• Control of all inventory related matters within parameters of location
• Recruitment and handling of Industrial Relations in line with HR policy as well as scheduling of inventory team
• To ensure stock that is damaged or due to expire is removed from the cages / orders
• Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS.

Competencies & Skills.

•  Maintains effective relationships with customers
•  Develops / Delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
•  Gains management / colleague support to meet customer needs
•  Ensures strategies / plans are aligned and reflect others views
•  Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
•  Establishes clear, challenging and achievable objectives
•  Aligns resources and the organization within own area of responsibility to achieve objectives
•  Regularly reviews and communicates progress against objectives and adjusts as needed
•  Champions continuous improvement and innovation
•  Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides candid / regular feedback
• Supports the development of others Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

Skills/Experience

• Experience of working within budgetary constraints
• Fully computer literate (MS Office Advanced)
• Excellent interpersonal, leadership, motivation and planning skills
• Ability to co-ordinate all staff and assets in warehouse department 
• Person should know what products are handled by the Company
• Person should be able to enforce health and safety procedures and identify hazards
• knowledge of clients requirements and customer needs
• 3-5 years experience of working in inventory environment
• Knowledge of logistics market trends, opportunities and challenges
• Commercial breadth, i.e. general management experience
• Strategic tools/techniques approaches and strategy determination

Qualifications

•  Matric / Grade 12
•  Diploma in Inventory Management

Languages

• English verbal and written.

Click here to apply

Inventory Clerk x2

Deutsche Post DHL Group is the world’s leading logistics and mail company.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what’s it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of Site HR Operations Lead. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

At DHL Supply Chain South Africa, we’re looking for…

Vacancy

Inventory Clerk X2

Job Purpose

To accurately check all incoming and outgoing stock against documentation, identify any short or over picked stock, record and report stock discrepancies and ensure stock is secure for transportation. The effective management of inventory received, stored and dispatched to ensure OTIF delivery of quality products. Maintain Stock integrity within the warehouse and reconcile all stock differences so as to minimize loss to the company. To ensure the procedures pertaining to all functions within the Stock Control Department is carried out with the utmost professionalism to ensure a smooth transition between principals and the Company. To continuously strive to improve the Physical Inventory process

Key areas of responsibility include:

• Monitor daily/weekly/monthly the level of short picks and short ships and take corrective action.

• Managing of Block Stock 

• Reconcile stock write-offs to all 999 write off locations on a daily basis. Investigate daily stock discrepancies and maintain stock integrity through process of adjustments following authority levels.

• Investigate, give feedback and resolve appropriately all stock quality issues as identified by the client.

 Set-up and maintain system storage locations so as to optimize stock and operational requirements.

• Execute stock write-off daily in agreed format

• Independently check and reconcile all receipts as to stock received per tally sheet and receiving document. Check input captured as to pack, quantity, production/expiry date.

• Reports all issues and problems to the respective Inventory Lead 

• Liaise with planning to resolve stock issues”

• Ensure optimal stock availability and stock rotation”

• Consistently achieve established key performance indicators for productivity, accuracy and housekeeping.

• Adherence to Health & Safety rules.

 Participate and assist in inventory counts as prescribed in company policies and procedures”

• Assist with issuing and receiving of primary and secondary distribution shipments on the system when required

• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls

• Ensure that stacking heights are maintained, Ensure FIFO principle is applied to stock movements

• Check that all Inter-depot Movement Notes are correct and complete

• Adherence to stock age policy, ensure that all concessions are raised and approved”

• Assist in administering the execution of the product recall process at site level”

• Check that all Secondary Distribution shipment packs are correct and completed”

• Maintain highest possible level of customer service (Internal and External)”

• Always wear the company uniform with pride, ensuring that the uniform is clean and presentable

• Timeous and accurate completion of tasks

• Report any persons behaviour that may impact on the safety, quality or integrity of the stored product

• Ensure the product safety, quality and integrity is not compromised.

• Perform additional duties as assigned by management

• Ensure that all work areas are kept neat and tidy

Competencies & Skills.

• Maintains effective relationships with customers

• Develops / Delivers high quality / innovative products, services or solutions

• Focuses on customer needs and gains their commitment

• Gains management / colleague support to meet customer needs

• Ensures strategies / plans are aligned and reflect others views

• Develops strategies / plans aligned to broader organizational strategy

• Communicates strategy

• Establishes clear, challenging and achievable objectives

• Aligns resources and the organization within own area of responsibility to achieve objectives

• Regularly reviews and communicates progress against objectives and adjusts as needed

• Champions continuous improvement and innovation

• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others

• Provides candid / regular feedback

• Supports the development of others

• Inspires others to develop themselves

• Conveys a clear sense of personal goals and values

• Actively seeks feedback to improve performance

• Develops new skills and modifies behaviours based on feedback

• Takes personal responsibility for career and development

Skills/Experience

• Logistics and warehouse experience

• SAP experience and knowledge 

• Computer literate 

• Literacy and Numeracy

• Good problem solver

• Attention to detail

• Ability to communicate effectively with team members and clients

• Ability to work within a rapidly changing environment

Qualifications

 Matric / Grade 12

Languages

• English verbal and written.

Click here to apply

NCG Agent

IT’S NOT JUST COORDINATING FLIGHTS.
IT’S KEEPING THE GLOBAL NETWORK IN PERFECT MOTION.

Every day, millions of shipments move across borders, time zones, and continents — and behind that magic is the Network Control Group (NCG). We’re the pulse of the DHL Express air network, orchestrating movements, solving problems, and keeping our global promise: Excellence. Simply Delivered.

If you’re driven by precision, thrive under pressure, and love being the one who keeps everything running smoothly, this is where you belong.

NCG Agent

Reports to: NCG Supervisor

Why You’ll Love This Role

This is not your average operations role — it’s fast, dynamic, and mission‑critical.

As an NCG Agent, you’ll be at the centre of the DHL Express network, ensuring the right decisions are made at the right time to keep our flights moving and our customers satisfied. You’ll work with GHA partners, operators, the regional network, and DHL teams worldwide.

If you’re passionate about accuracy, teamwork, and being the calm voice during operational turbulence, you’ll thrive here.

What You’ll Own

Network Communication & Customer Orientation

• Ensure the network is informed of all changes affecting service and operations.
• Communicate clearly, promptly, and accurately with all internal customers (Gateways, Hubs, Stations, Operators).
• Provide contingency plans that keep service flowing when challenges arise.

Inbound & Outbound Coordination

• Coordinate all inbound and outbound activities with Ground Handling Agents (GHA) and Operators.
• Ensure outbound flights carry planned loads and any deviations are flagged early.
• Manage inbound alerts and recovery processes quickly and efficiently.

Operational Accuracy & System Management

• Maintain accuracy and updates within CALMS, NMIV, and flight plans.
• Follow GSOP, GAPS, and Global SOP guidelines with 100% compliance.
• Ensure all processes are performed within agreed local and global standards.
• Identify operational risks early and escalate to NCG Management.

Decision Making & Judgement

• Make operational decisions in consultation with the NCG Supervisor.
• Use sound judgement to protect service performance and network stability.

Teamwork & Collaboration

• Work effectively within a multicultural, multi-skilled environment.
• Show respect for all cultures, backgrounds, and religions.
• Support team motivation and high engagement levels.
• Step in to support colleagues and cross-functional teams whenever needed.

Results & Quality Focus

• Deliver “right first time” performance across all operational touchpoints.
• Maintain meticulous attention to detail, accuracy, and risk awareness.

Self‑Management

• Work independently in a time‑pressured, high-performance environment.
• Deliver strong results without constant supervision.
• Take accountability for actions, performance, and quality.

Ad Hoc Responsibilities

• Support any additional operational tasks required to ensure smooth, compliant, and efficient network operations.

What We’re Looking For

• Strong communication and problem‑solving skills.
• Ability to work under high pressure with precision and calm.
• Excellent attention to detail and risk awareness.
• A team player with respect for diversity and global interaction.
• High accountability and a commitment to quality and compliance.
• Experience in aviation, logistics, or network operations is an advantage.

Why Join Us?

Because NCG is where global impact meets precision.
You’re not just coordinating flights — you’re connecting people, protecting service commitments, and helping keep the world moving.

At DHL, you’ll join a team built on passion, respect, and growth — and you’ll be part of something bigger than a job: a global network dedicated to excellence.

Ready to steer the network that moves the world?
Take the next step with us.

Click here to apply

Insurance Manager, Middle East & Sub-Saharan Africa

Please note: Given the regional scope of this role, we are open to candidates based across the Middle East and Sub-Saharan Africa.

About DHL and IRM:

DHL Group is the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around; we have a very clear purpose: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business, and together we share the pride of building one of the world’s largest leaders in logistics and supply chain.

In Insurance & Risk Management (IRM), we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets, and liabilities and to meet its contractual obligations to customers across the group.

Job Purpose:

• Lead the Insurance Job Family covering non-life insurance operations for all business units in the Middle East and Sub-Saharan Africa. (40+ Countries)
• Act as a trusted advisor on Insurance matters to local business units within the territory including senior leadership.
• Oversee effective and efficient provision of insurance management to DHL Group trading entities in the assigned territory.
• Lead Insurance management activity and align services with the global Insurance Job Family, external insurance providers and insurance brokers.

Your tasks:

• Establishes an excellent working knowledge of the IRM service portfolio, strategy and value proposition, knowledge of Divisional strategies, organisational structures and IRM interfaces including undertaking Business
• Review Meetings (“BRM’s”) with country, territory and regional management.
• Delivers training and education to Business Unit insureds to promote awareness of the scope/limitations of cover and of the insureds’ obligations to ensure that coverage applies/responds.
• Execute non-life insurance renewal processes including the communication of budget advice, alignment with the
• Global Insurance Job Family on timelines, exposure data collection (revenues, insured values, fleet & head counts etc.) and validation, preparation of renewal submissions, offer & acceptance process, premium invoicing and collection and evidencing of cover.
• Responsible for maximizing the Global Insurance Job Family’s internal market share covering all entities within the territory. Identifies any entity that is ‘off programme’ and aligns plans for inclusion in global programmes or agrees on local placement exceptions.
• Maintains awareness of external insurance market conditions and articulates the value proposition of IRM Insurance strategy to local decision makers.
• Drives continuous improvements, using FIRST CHOICE practices, in process and service delivery to reinforce Provider of Choice status.
• Liaise with other IRM functions (contract risk management, claims. Health & wellbeing) in the assigned territory and elsewhere to promote cross functional alignment and optimize IRM offerings and Business Unit satisfaction levels.
• Align and collaborate with other GBS Service Lines (Real Estate, Legal & HR etc.) and Business Unit stakeholders whilst directing the review of insurance clauses/requirements in lease/sub-lease and vendor contracts, purchase orders and RFP’s/RFQ’s.
• Provide input and content into sub-regional BRM’s.
• Produce monthly management reports as agreed with line management.

Your profile:

• University degree and / or holding a professional qualification in insurance e.g. ACII, FCII, CPCU, CEBS, IEBA or other business management qualification.
• 8 to 10 years’ experience of Insurance within a global multinational insurance company, broker or in-house risk function.
• Proven track record in developing, coaching, and leading team of direct and non-direct reports in a multinational environment.
• Exceptional data and analytics, project management and skills with excellent time and workload management ability.
• Excellent written and oral communication and able to articulate technical content to a non-technical audience.
• Full Professional Proficiency in written and oral English with proficiency in Arabic and/or French is a plus.
• Extensive knowledge of PowerPoint, Word & Excel.

We Offer:

• Great opportunity to work for the biggest logistics company in the world.
• International and virtual environment.
• Flexibility and great opportunities to learn.
• Tempting compensation and benefits.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don’t hesitate and start your application.

Click here to apply

Ocean Freight Imports Controller

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

To be the single point of contact for all ocean freight requests and information, forwarding and clearing of ocean shipments on behalf of the customer. Act as the link between Importers and third parties both internal and external to ensure accurate, timeous flow of information, documentation, and customs clearance of cargo, invoicing, costing and delivery of importers consignments. Processes, handles and distributes all required documents, Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements. Ensure documents and timestamps are completed and updated in a timely and efficient manner and according to customer requirements, regulations and internal procedures DHLGlobal Forwarding has an opening Ocean Freight Import Controller in Cape Town, South Africa Join us in connecting people and improving lives! 

In this Ocean Freight Import Controller Position

 

• Provide front line contact with customer and maintain high levels of customer service.
• Manage the clients requirements outlined on client SOP
• Attending to client queries and complaints as required.
• Develop and maintain customer relationships with existing customers.
• Participates in joint Sales visits if necessary
• Identify and report new possible business opportunities.
• Liaising with overseas stations and suppliers in order to arrange shipments.
• Performs booking and booking optimization according to internal guidelines as defined by Product
• Monitoring, co-ordinating and following up on shipments on a daily basis until delivery.
• Keeping record of the status of shipments, with written status reports to customers when required.

• Prepares, controls and distributes all required Import documents to counterparts (customs department, carrier, consignee, supplier, etc.) complying with regulations and internal procedures
• Ensuring the accurate tariffs application on all shipments billings.
• Take full responsibility at file level for GP/Job Profitability and raising any issues or incidents that would impact the profitability of the account.
• Performs IT systems related tasks to provide up to date information on shipment
• File processing in accordance with all operational CW1 SOP’s/ DGF Work Manuals.  
• Making sure all operational KPI’s are met and maintained with specific focus on station metrics
• Capture and monitor system time stamps required for client status reports and KPI’s.
• Monthly KPI reporting if required
• Assist Ocean freight Import Manager to meet department targets.
• Maintain good relationships with colleagues in various operations.
• Maintains excellent relationships with suppliers
• Raising CCM’s and OI’s where required.
• Constantly demonstrating and living the values of DHL
• High focus on process improvement and best practise implementation
• Coordinate/liaise/work with carrier contact on operational activities, issue resolution, process execution and performance improvements according to corporate policy.
• Attendance at and application of DGF mandatory training as communicated from time to time.

Now, here is what we need from you!

 

• Extensive knowledge of Ocean Freight Logistics and Operations
• Experience with CW1
• Global Logistics and Geographical knowledge
• Minimum 3 – 5 years logistics experience
• Incoterms
• Email Etiquette
• Able to work timeously with high accuracy
• Strong Communication skills (both written and verbal)
• Customer focused
• Ability to identify and meet customer needs in a timely, pleasant and friendly manner
• Commercial attitude
• Interpersonal Skills
• Planning and organizing skills
• Business Process skills
• Good administration skills
• Results driven, KPI focused and attention to detail
• Computer and Microsoft Office Literate
• Basic Financial Acumen (Revenue, Cost, Gross Profit, etc)
• Preferable tertiary education including diploma an advantage.

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 We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Click here to apply

We wish you all the best with your applications