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Regional Sales Manager – Mpumalanga

Job Description

Regional Sales Manager – Mpumalanga

Role Purpose

To lead and manage the Gauteng regional business unit with full accountability for sales performance, profitability (P&L), and operational execution. The role is responsible for driving revenue growth, optimizing costs, strengthening market presence, and leading high-performing sales and administrative teams across direct and agency channels, in alignment with company strategy.

Key Performance Areas (KPAs)

Business & Financial Management (P&L Ownership)

Full accountability for regional revenue, profitability, and cost management
Deliver sales performance in line with or exceeding budget targets
Manage operational expenditure including staffing, travel, fleet, and logistics
Ensure optimal return on assets (devices, vehicles, infrastructure)
Monitor and improve regional commercial performance through data-driven decision-making

Sales Strategy & Execution

Develop and implement regional sales strategy aligned to national objectives
Drive revenue growth across VAS and payment solutions (Kazang Pay)
Manage and optimize Direct Sales and Independent Agent channels
Identify geographic, sector, and trading node opportunities for expansion
Ensure effective deployment and utilization of vending devices

Leadership & People Management

Lead, coach, and develop Area Sales Managers, Sales Representatives, and Sales Admin teams
Build a high-performance, accountable, and engaged regional culture
Recruit, retain, and develop talent aligned with business growth needs
Foster strong collaboration with independent sales agents as strategic partners
Maintain strong alignment and communication with Head Office and peer regions

Customer Growth & Retention

Drive customer acquisition while minimizing churn across channels
Maximize Average Revenue per Unit (ARPU) and device lifecycle value
Ensure alignment between Direct and Agent channels to avoid overlap and conflict
Support customer segmentation and prioritization strategies in collaboration with Head Office
Enhance customer experience through effective support coordination

Operational & Asset Management

Oversee regional administration including:
- Device inventory, allocation, and tracking
- Faulty device returns and replacements
- Fleet and mobile asset control
Ensure efficient deployment and performance of assets (e.g., drop-safes with Cash Connect)
Maintain operational discipline and compliance across the region

Marketing & Brand Execution

Align regional sales activities with marketing campaigns and brand strategy
Ensure strong brand representation (Kazang and Lesaka) in all field activities
Drive local marketing initiatives to support sales growth
Act as a brand custodian within the region

Reporting & Performance Management

Deliver accurate and timely weekly and monthly reports
Implement structured performance tracking using systems (e.g., KSIS)
Establish regular sales performance reviews and management rhythms
Provide insights and recommendations based on data analysis
Support ad-hoc reporting and strategic initiatives

Key Performance Indicators (KPIs)

Financial & Sales

% Achievement of regional sales budget
Revenue growth (VAS & Payments)
Regional profitability (P&L margin)
Cost-to-sales ratio

Sales Effectiveness

Device deployment vs. target
Sales per representative / agent productivity
Conversion rates and pipeline performance
Geographic expansion metrics

Customer Metrics

Customer acquisition rate
Customer retention / churn rate
ARPU (Average Revenue per Unit)
Device activity rate

Operational Efficiency

Asset utilization rates
Device turnaround time (faulty returns)
Fleet and asset cost control
Admin accuracy and compliance

People & Leadership

Team performance vs. targets
Staff turnover and retention
Employee engagement / culture indicators
Training and development completion

Reporting & Governance

Timeliness and accuracy of reporting
Data-driven decision-making effectiveness
Compliance with company policies and processes

Core Competencies

Commercial & Technical

Strong business acumen with proven P&L management experience
Deep understanding of sales operations, distribution, and channel management
Experience in VAS, payments, FMCG, or similar industries (preferred)
Advanced Excel and data analysis capability

Leadership

Proven ability to lead geographically dispersed teams
Coaching, mentoring, and performance management expertise
Strong stakeholder management (internal and external)

Personal Attributes

Entrepreneurial mindset with strong initiative
Results-driven and resilient under pressure
Strong negotiation and influencing skills
Ability to operate effectively in diverse and informal markets
High integrity, professionalism, and accountability

Minimum Requirements

Matric (essential)
Degree/Diploma in Business, Sales, or Marketing (preferred)
Proven experience in regional or senior sales management role
Strong computer literacy (Excel, reporting systems, CRM tools)

Click here to apply

Regional Sales Manager – Gauteng

Job Description

Regional Sales Manager – Gauteng

Role Purpose

Key Performance Areas (KPAs)

Business & Financial Management (P&L Ownership)

Full accountability for regional revenue, profitability, and cost management
Deliver sales performance in line with or exceeding budget targets
Manage operational expenditure including staffing, travel, fleet, and logistics
Ensure optimal return on assets (devices, vehicles, infrastructure)
Monitor and improve regional commercial performance through data-driven decision-making

Sales Strategy & Execution

Develop and implement regional sales strategy aligned to national objectives
Drive revenue growth across VAS and payment solutions (Kazang Pay)
Manage and optimize Direct Sales and Independent Agent channels
Identify geographic, sector, and trading node opportunities for expansion
Ensure effective deployment and utilization of vending devices

Leadership & People Management

Lead, coach, and develop Area Sales Managers, Sales Representatives, and Sales Admin teams
Build a high-performance, accountable, and engaged regional culture
Recruit, retain, and develop talent aligned with business growth needs
Foster strong collaboration with independent sales agents as strategic partners
Maintain strong alignment and communication with Head Office and peer regions

Customer Growth & Retention

Drive customer acquisition while minimizing churn across channels
Maximize Average Revenue per Unit (ARPU) and device lifecycle value
Ensure alignment between Direct and Agent channels to avoid overlap and conflict
Support customer segmentation and prioritization strategies in collaboration with Head Office
Enhance customer experience through effective support coordination

Operational & Asset Management

Oversee regional administration including:
- Device inventory, allocation, and tracking
- Faulty device returns and replacements
- Fleet and mobile asset control
Ensure efficient deployment and performance of assets (e.g., drop-safes with Cash Connect)
Maintain operational discipline and compliance across the region

Marketing & Brand Execution

Align regional sales activities with marketing campaigns and brand strategy
Ensure strong brand representation (Kazang and Lesaka) in all field activities
Drive local marketing initiatives to support sales growth
Act as a brand custodian within the region

Reporting & Performance Management

Deliver accurate and timely weekly and monthly reports
Implement structured performance tracking using systems (e.g., KSIS)
Establish regular sales performance reviews and management rhythms
Provide insights and recommendations based on data analysis
Support ad-hoc reporting and strategic initiatives

Key Performance Indicators (KPIs)

Financial & Sales

% Achievement of regional sales budget
Revenue growth (VAS & Payments)
Regional profitability (P&L margin)
Cost-to-sales ratio

Sales Effectiveness

Device deployment vs. target
Sales per representative / agent productivity
Conversion rates and pipeline performance
Geographic expansion metrics

Customer Metrics

Customer acquisition rate
Customer retention / churn rate
ARPU (Average Revenue per Unit)
Device activity rate

Operational Efficiency

Asset utilization rates
Device turnaround time (faulty returns)
Fleet and asset cost control
Admin accuracy and compliance

People & Leadership

Team performance vs. targets
Staff turnover and retention
Employee engagement / culture indicators
Training and development completion

Reporting & Governance

Timeliness and accuracy of reporting
Data-driven decision-making effectiveness
Compliance with company policies and processes

Core Competencies

Commercial & Technical

Strong business acumen with proven P&L management experience
Deep understanding of sales operations, distribution, and channel management
Experience in VAS, payments, FMCG, or similar industries (preferred)
Advanced Excel and data analysis capability

Leadership

Proven ability to lead geographically dispersed teams
Coaching, mentoring, and performance management expertise
Strong stakeholder management (internal and external)

Personal Attributes

Entrepreneurial mindset with strong initiative
Results-driven and resilient under pressure
Strong negotiation and influencing skills
Ability to operate effectively in diverse and informal markets
High integrity, professionalism, and accountability

Minimum Requirements

Matric (essential)
Degree/Diploma in Business, Sales, or Marketing (preferred)
Proven experience in regional or senior sales management role
Strong computer literacy (Excel, reporting systems, CRM tools)

Click here to apply

Regional Sales Manager – Eastern Cape

Job Description

Regional Sales Manager – Eastern Cape

Role Purpose

Key Performance Areas (KPAs)

Business & Financial Management (P&L Ownership)

Full accountability for regional revenue, profitability, and cost management
Deliver sales performance in line with or exceeding budget targets
Manage operational expenditure including staffing, travel, fleet, and logistics
Ensure optimal return on assets (devices, vehicles, infrastructure)
Monitor and improve regional commercial performance through data-driven decision-making

Sales Strategy & Execution

Develop and implement regional sales strategy aligned to national objectives
Drive revenue growth across VAS and payment solutions (Kazang Pay)
Manage and optimize Direct Sales and Independent Agent channels
Identify geographic, sector, and trading node opportunities for expansion
Ensure effective deployment and utilization of vending devices

Leadership & People Management

Lead, coach, and develop Area Sales Managers, Sales Representatives, and Sales Admin teams
Build a high-performance, accountable, and engaged regional culture
Recruit, retain, and develop talent aligned with business growth needs
Foster strong collaboration with independent sales agents as strategic partners
Maintain strong alignment and communication with Head Office and peer regions

Customer Growth & Retention

Drive customer acquisition while minimizing churn across channels
Maximize Average Revenue per Unit (ARPU) and device lifecycle value
Ensure alignment between Direct and Agent channels to avoid overlap and conflict
Support customer segmentation and prioritization strategies in collaboration with Head Office
Enhance customer experience through effective support coordination

Operational & Asset Management

Oversee regional administration including:
- Device inventory, allocation, and tracking
- Faulty device returns and replacements
- Fleet and mobile asset control
Ensure efficient deployment and performance of assets (e.g., drop-safes with Cash Connect)
Maintain operational discipline and compliance across the region

Marketing & Brand Execution

Align regional sales activities with marketing campaigns and brand strategy
Ensure strong brand representation (Kazang and Lesaka) in all field activities
Drive local marketing initiatives to support sales growth
Act as a brand custodian within the region

Reporting & Performance Management

Deliver accurate and timely weekly and monthly reports
Implement structured performance tracking using systems (e.g., KSIS)
Establish regular sales performance reviews and management rhythms
Provide insights and recommendations based on data analysis
Support ad-hoc reporting and strategic initiatives

Key Performance Indicators (KPIs)

Financial & Sales

% Achievement of regional sales budget
Revenue growth (VAS & Payments)
Regional profitability (P&L margin)
Cost-to-sales ratio

Sales Effectiveness

Device deployment vs. target
Sales per representative / agent productivity
Conversion rates and pipeline performance
Geographic expansion metrics

Customer Metrics

Customer acquisition rate
Customer retention / churn rate
ARPU (Average Revenue per Unit)
Device activity rate

Operational Efficiency

Asset utilization rates
Device turnaround time (faulty returns)
Fleet and asset cost control
Admin accuracy and compliance

People & Leadership

Team performance vs. targets
Staff turnover and retention
Employee engagement / culture indicators
Training and development completion

Reporting & Governance

Timeliness and accuracy of reporting
Data-driven decision-making effectiveness
Compliance with company policies and processes

Core Competencies

Commercial & Technical

Strong business acumen with proven P&L management experience
Deep understanding of sales operations, distribution, and channel management
Experience in VAS, payments, FMCG, or similar industries (preferred)
Advanced Excel and data analysis capability

Leadership

Proven ability to lead geographically dispersed teams
Coaching, mentoring, and performance management expertise
Strong stakeholder management (internal and external)

Personal Attributes

Entrepreneurial mindset with strong initiative
Results-driven and resilient under pressure
Strong negotiation and influencing skills
Ability to operate effectively in diverse and informal markets
High integrity, professionalism, and accountability

Minimum Requirements

Matric (essential)
Degree/Diploma in Business, Sales, or Marketing (preferred)
Proven experience in regional or senior sales management role
Strong computer literacy (Excel, reporting systems, CRM tools)

Click here to apply

AI Champion, Centre of Excellence Lead

Job Description

🚀 We’re Hiring: AI Champion, Centre of Excellence Lead

Take AI from sandbox to production and make it count for African merchants.

📍 Location: Johannesburg or Cape Town
🏢 Business Unit: Information Technology (CIO Office)
👤 Reports to: Chief Information Officer

Why This Role Matters

There is no shortage of AI demos in fintech. There is a shortage of AI that actually moves the needle for merchants. AI that lowers cost to serve, sharpens credit decisions, automates the work that drains people and builds defensible advantage. That is the gap we want you to close at Lesaka. This is a build it role. You will stand up our AI Centre of Excellence, run a structured Innovation Sandbox and deliver use cases through to production with engineering discipline.

About Lesaka

Lesaka is a fintech company on a mission to digitise commerce in Africa. We are listed on NASDAQ (LSAK) and the JSE (LSK) and serve merchants, consumers and enterprises across the continent. From spaza shops and taxi ranks to restaurants and city traders, our products power the small exchanges and the big steps of African commerce. One platform. Many products. One ambition: to be the most loved Merchant Operating Platform in Africa.

How We Operate

Our strategy starts from a simple operating truth. Exceptional customer experiences come from exceptional staff experiences. We balance four pillars across everything we do: Customer Experience, Staff Happiness, Cost Discipline and Risk Control. Each one amplifies the others when properly aligned. We have organised around one merchant journey with and clear execution and accountability.

Our North StarDeliver exceptional experiences to our customers and our staff. We measure ourselves against CHAP (Customer Happiness), SHAP (Staff Happiness), Cost-to-Serve efficiency and Regulatory Impact. Happy customers, happy staff, disciplined cost, controlled risk.

The Role

You will identify, validate, govern and realise the value of AI across the Merchant Division. You will translate business problems into AI powered solutions that improve merchant experiences, reduce cost to serve, enhance operational efficiency and build sustainable competitive advantage.

You will be the bridge between business ambition and technical AI capability, progressing use cases from the innovation sandbox through to production.

What You’ll Own

Use Case Pipeline

Build use cases with stakeholders across Sales, Operations, Finance, Product and Marketing. Assess each against business value, feasibility and risk.
Maintain a prioritised AI use case pipeline aligned to CIO and COO objectives.
Design and run the Innovation Sandbox as a structured environment for validating and de risking use cases before production investment.
Define graduation criteria from sandbox to production. Provide regular pipeline and value visibility to the CIO and COO.

Sandbox to Production Delivery

Lead end to end delivery of AI use cases from validated prototype to production. Partner with DevOps, Architecture, Infrastructure and application teams.
Define and maintain the AI delivery framework covering model development, integration, testing, deployment, monitoring and ongoing performance management.
Integrate AI solutions into Salesforce CRM, ERP, Core Platform and DevOps pipelines with minimal disruption.
Establish post deployment monitoring for accuracy, drift, business impact and cost.
Build a reusable library of AI components, prompts, models and integration patterns.

Governance, Ethics and Risk

Develop and maintain the Lesaka AI governance framework covering acceptable use, data ethics, bias assessment, explainability, model risk and regulatory compliance.
Conduct risk assessments for every use case before sandbox entry and again before production graduation.
Ensure AI solutions comply with risk, fraud, compliance, data protection and financial services regulatory expectations.
Maintain the AI risk register. Stay current with evolving AI regulation and brief the CIO proactively.

Literacy and Capability

Design and deliver an AI literacy programme for IT and business stakeholders.
Build AI fluency within IT by embedding AI aware engineering and prompt engineering practices across delivery teams.
Act as the internal AI thought leader. Communicate the roadmap, showcase wins and build organisational appetite.
Partner with Human Capital on AI skills assessments and targeted upskilling.

What You’ll Bring

You have already taken AI from concept to production at least once and you can talk credibly about what worked and what you would do differently. You hold the line on responsible AI without being precious about it.

Hands on experience designing, building or deploying AI and ML solutions including at least one production deployment.
Working knowledge of LLMs (Anthropic, OpenAI, Google), ML platforms (SageMaker, Azure ML, Vertex AI) and Python ML frameworks.
Familiarity with vector databases, RAG architectures, MLOps toolchains and feature stores.
Experience with model risk assessment, AI ethics frameworks and POPIA compliance.
Strong stakeholder engagement and business case development skills.

How You’ll Show Up

Result orientated. Outcomes over activity every time.
Customer focus. Every use case justifies itself in merchant or staff impact.
Entrepreneurship and innovating. You spot opportunities others miss and pursue them with discipline.
Organisational sensitivity. You build coalitions rather than just technology.
Analysing and forming opinions. You separate hype from genuine signal.

Experience & Qualifications

Experience

1 to 5 years in technology, data or analytics with at least 1 year of hands on AI or ML solution work.
Demonstrated track record of taking AI from concept through to production.
Experience in a complex multi stakeholder business environment.
Financial services, fintech or payments sector exposure advantageous.

Qualifications & Certifications

Honours degree in Computer Science, Data Science, AI, Information Systems, Engineering or Mathematics. Master’s in AI, ML or Data Science advantageous.
AWS Machine Learning Specialty, Google Professional ML Engineer or Microsoft Azure AI Engineer certification (advantageous).
Recognised AI ethics or responsible AI training (advantageous).
Prompt engineering or generative AI practitioner certification (advantageous).

Ready to Build With Us?

If this is the kind of work you want to be part of, we want to hear from you. Apply now or share this with someone exceptional.

🌟 Our Values

At Lesaka Merchant, we are guided by four core values:
✔ Entrepreneurial Spirit – We innovate boldly and act with ownership
✔ Integrity – We operate with honesty, trust, and transparency
✔ Collective Wisdom – We collaborate and leverage shared expertise
✔ Bias to Action – We deliver with urgency, discipline, and focus

📌 Preference will be made to support EE / AA measures.

Click here to apply

Insurance Strategy and Business Development Lead

Job Description

Company Overview

Lesaka is a leading South African financial technology company. We deliver financial services to consumers (B2C) and merchants (B2B) in Southern Africa through our proprietary banking and payment technologies. We offer banking, lending and insurance products to consumers and cash management solutions, bill payment technologies, value-added services, business funding and card acquiring solutions to formal and informal retail merchants.

JOB SUMMARY

We are seeking an Insurance Strategy and Business Development Lead to lead and manage the insurance product and distribution strategy of the Consumer business, ensuring sustainable growth, profitability, customer-centric product development, and operational excellence. The role is pivotal in driving financial inclusion through accessible insurance solutions tailored to underserved and low-income segments.

JOB DESCRIPTION

Strategy Development

Develop and execute the product and distribution strategy of the insurance business aligned with the overall strategy of the Consumer business.
Identify market opportunities and trends to expand the insurance portfolio.
Lead innovation in product design, distribution channels, and customer engagement.
Monitor external trends to assess their impact on insurance products and strategy.

Product Management

Oversee the design and pricing of insurance products relevant to the target market of the Consumer business.
Ensure products meet regulatory requirements and customer needs.
Monitor product performance and customer feedback for continuous improvement.

Business Development, Partnerships & Relationship Management

Build strategic partnerships with (1) communities and community organisations served by the Consumer business, (2) Lesaka group companies and (3) current corporate clients.
Drive channel diversification including digital, agent and mobile platforms.
Oversee marketing and outreach initiatives to increase product uptake.
Build and develop relationships across the Lesaka group with various stakeholders with the intention of identifying distribution and product opportunities.

EXPERIENCE AND EDUCATION

Appropriate bachelors’ degree and/or post-graduate certificate.
Minimum 10 years’ product and business development experience in long-term insurance, with at least 5 years in a senior management role.
Completed RE1 and RE5.
Comply with the FAIS Fit and Proper requirements to act as a Key Individual and Representative for the following product categories:

o Long-term Insurance subcategory A
o Long-term Insurance subcategory B1
o Long-term Insurance subcategory B2
o Long-term Insurance subcategory B1-A
o Long-term Insurance subcategory B2-A
o Long-term Insurance subcategory C

Exposure at an executive level, contributing to the development and execution of business strategic objectives, plans and policies.
Experience engaging internal and external stakeholders, including community leaders and corporate executives, to build and manage key relationships.
Multilingual

Click here to apply

Hospitality Systems Consultant – Lesaka (Fintech)

Job Description

🍽️ We’re Hiring: Hospitality Systems Consultant – George (Garden Route)

Are you passionate about hospitality operations and love helping businesses run better using technology? We’re looking for a Hospitality Systems Consultant to support, train, and guide our hospitality clients in using our Point‑of‑Sale systems effectively.

This role is all about understanding how restaurants work — stock, food costing, pricing, margins — and translating that into practical system setups. 💡

🔧 What You’ll Do

Understand how hospitality clients run their operations and translate this into POS system configurations
Configure menus, stock structures, user permissions, and operational settings
Deliver online, classroom, and onsite training 🧑‍🏫
Support clients with queries, troubleshooting, and system optimisation
Advise on best practices to improve control, visibility, and profitability
Work closely with internal teams to ensure smooth onboarding and ongoing support

✅ Minimum Requirements

Hospitality management or senior experience (sit‑down or QSR) 🍔🍷
Understanding of stock movement, food costing, and margins
Computer literate with Microsoft Word & Excel
Comfortable working independently and remotely
Fluent in English with strong communication and telephone etiquette
Valid driver’s licence and reliable, insured vehicle 🚗
Basic accounting knowledge
Salesforce knowledge (advantageous)

🌟 What We’re Looking For

Customer‑focused and solutions‑driven mindset
Strong problem‑solving and organisational skills
Ability to work under pressure
Professional, proactive, and adaptable attitude

🕘 Working Hours

08:00 – 17:00, Monday to Friday
(Occasional overtime may be required to support clients)

♿ EE / AA: Preference will be given in line with Employment Equity requirements.

Click here to apply

Group Senior Identity and Access Management Engineer

Job Description

Company Overview

Description

We are seeking a skilled and dedicated Identity Engineer to join our Group Tech team. The Identity Engineer will be responsible for designing, implementing, and maintaining identity and access management solutions to ensure the security and integrity of Lesaka’s systems and data. This role requires a strong understanding of identity and access management principles, security best practices, and technical expertise in IAM technologies.

Responsibilities

Design, build, and operate an end-to-end JML lifecycle process integrating Microsoft Entra ID with HR (Sage) and service management (Jira) systems.
Execute Lesaka’s IAM strategy in collaboration with management.
Define policies, standards, and procedures related to identity management and access control.
Ensure Lesaka’s fundamental identity and access management principles, such as segregation of duties and least privileged access control, is implemented across all business areas and products.
Design and implement IAM solutions, including user provisioning, authentication, authorization, and identity lifecycle management.
Ensure access controls align with security policies and compliance requirements including, but not limited to, ensuring SOX IT General Controls related to access management is effectively executed.
Deploy and configure IAM technologies, such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC).
Integrate IAM solutions with enterprise applications and systems.
Monitor IAM systems for security threats and vulnerabilities.
Participate in security audits and assessments, addressing findings and ensuring compliance with industry standards and regulations.
Develop and maintain identity governance processes, including access certification, role management, and entitlement reviews.
Implement workflows and automation for identity provisioning and deprovisioning.
Investigate and resolve IAM-related issues and incidents.
Provide support for end-users and assist in troubleshooting access problems.
Maintain comprehensive documentation of IAM configurations, policies, and procedures.
Generate reports on IAM activities, access requests, and security incidents.
Collaborate with cross-functional teams, including IT, compliance, and application owners, to ensure IAM requirements are met.
Provide training and guidance to employees and teams on IAM best practices.
Stay current with IAM industry trends, emerging technologies, and security threats.
Identify opportunities for process improvement and automation within the IAM environment.

Qualifications

5-7 years of experience in identity and access management, with at least 2 years in a design/architecture capacity.
Bachelor’s degree in Information Security, Computer Science, or a related field (or equivalent work experience).
SC-300 (Microsoft Identity and Access Administrator Associate) certification required.
Demonstrated experience building identity lifecycle automation, not just operating existing solutions.
Hands-on Microsoft Entra ID Governance experience, including access reviews, entitlement management, and lifecycle workflows.
Scripting and automation capability with PowerShell and Microsoft Graph API.
Strong technical knowledge of IAM technologies, such as Microsoft Active Directory, LDAP, SSO, and MFA.
SOX-ITGC experience essential.
Familiarity with security frameworks and compliance standards (e.g., NIST, ISO 27001).
Experience with other IAM solutions such as Okta, CyberArk, SailPoint, or Ping Identity is a plus.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities.
Relevant security certifications (e.g., CISSP, CISM, CompTIA Security+) are a plus.
Strong knowledge in Azure Sentinel and Netwrix AD Auditor is advantageous.

Click here to apply

Head of Security – Lesaka (Fin-Tech)

Job Description

🚀 We’re Hiring: Head of Security

📍 Location: Johannesburg
🏢 Business Unit: Information Technology (CIO Office)
👤 Reports to: Chief Information Officer

Why This Role Matters

We operate in a regulated payments environment with PCI DSS and SOX ITGC obligations and a 24×7 threat landscape. We are looking for a security leader who can think strategically and operate effectively. Someone who can shape direction, run a high performing security function and partner credibly with engineering. Someone proactive enough to prevent the incident and composed enough to lead through one.

About Lesaka

How We Operate

The Role

You will be accountable for the security posture of the Merchant Division. You will set strategy and standards, run security operations, govern access and ensure that technical controls meet our regulatory obligations. The role contributes directly to Risk Control.

You will lead a team of four, partner closely with the Head of Infrastructure, Cloud and DevOps on embedding security into platform engineering, work with the Group ISO function on governance and govern AI tool risk in partnership with the AI Champion.

What You’ll Own

Strategy and Standards

Define and own the enterprise security strategy and posture for the Merchant Division.
Develop and maintain a security risk framework with regular threat assessments.
Set security standards for new technology deployments and embed security review into solution design.
Own the IAM governance framework including role based access standards, privileged access policy and access review protocols.
Govern the AI security framework in partnership with the AI Champion.

Security Operations

Run a 24×7 security operations capability with continuous threat detection and response.
Govern vulnerability management across the merchant estate with critical findings tracked and remediated within SLA.
Own the penetration testing programme with annual third party tests and findings tracked to closure.
Define and test incident response plans with playbooks for every severity level.
Maintain a security event register and report all material events to the CIO.

Compliance and Assurance

Ensure ongoing compliance with PCI DSS technical controls and SOX ITGC IT general controls.
Manage internal and external security audits.
Maintain security control frameworks and evidence.

Stakeholder and Risk Alignment

Advise the CIO and executive leadership on security risk and mitigation strategies.
Align security initiatives with business priorities.
Collaborate across IT and the broader business to embed a strong security culture.

People and Culture Leadership

Build a high performing security team across threat detection, security operations and security architecture.
Develop specialist capability internally and reduce reliance on managed security services over time.
Maintain composure during incidents and hold the team to high standards in an always on environment.

What You’ll Bring

You have run a 24×7 security function. You have sat through PCI DSS and security audits and come out clean. You can write the policy, defend the architecture decision and brief an executive on why something matters all in the same morning. You hold the line on standards without becoming the team that says no to everything.

Strong grounding in security architecture theory and practice across network, cloud, application and data domains.
Working knowledge of PCI DSS technical controls and advantageous to have SOX ITGC IT general controls.
Experience setting IAM governance frameworks in a peer model alongside infrastructure and operations functions.
Familiarity with industry frameworks such as NIST CSF, ISO 27001, TOGAF and SABSA.
Working knowledge of the contemporary security tooling landscape covering SIEM, EDR or XDR, vulnerability management, WAF, IAM and PAM tools and cloud security posture management.
Emerging fluency in AI risk assessment and AI governance.

How You’ll Show Up

Performing under pressure. Incidents are when leadership is judged.
Result orientated cooperation. Security only works as a partnership.
Creating support. You build coalitions inside and outside IT.
Service orientated. You protect the business by enabling it.
Analysing and forming opinions. You bring sharp judgment to ambiguous risk decisions.

Experience & Qualifications

Experience

10+ years in information security with at least 5 years in a senior leadership role.
Proven experience running a 24×7 security function in a financial services or payments environment.
Strong PCI DSS and SOX ITGC IT general controls background.
Experience setting IAM governance frameworks in a peer model with infrastructure and operations.
Financial services, fintech or payments security exposure strongly preferred.

Qualifications & Certifications

Bachelor’s degree in IT, Computer Engineering or equivalent.
CISSP (required) or CISM (acceptable).
CEH, OSCP or equivalent offensive security certification (advantageous).
Cloud security certification such as AWS Security Specialty, Azure Security Engineer or GCP Professional Cloud Security (advantageous).
NIST Cybersecurity Framework and ISO 27001 awareness (advantageous).

Ready to Build With Us?

If this is the kind of work you want to be part of, we want to hear from you. Apply now or share this with someone exceptional.

🌟 Our Values

📌 Preference will be made to support EE / AA measures.

Click here to apply

Senior Deployments Administrator – Lesaka (Fin-Tech)

Job Description

🚀 We’re Hiring: Senior Deployments Administrator

📍 Location: Johannesburg
🏢 Business Unit: Merchant Division
🧩 Department: Deployments
👤 Reports to: Deployment Team Leader
💼 Employment Type: Fixed Term, Parental Cover

⭐ Role Purpose

The Senior Deployments Administrator plays a critical role in supporting Cash Connect’s acquisition and retention objectives by ensuring the efficient, accurate, and timely deployment of devices across the estate.

This role is responsible for executing and quality‑controlling deployment administration activities including new installations, renewals, upgrades, contract changes, reporting, vetting, and exception management.
Senior Deployments Administrators also support training, high‑pressure delivery periods, and operational continuity within the Deployments team.

The role rotates across designated senior focus areas based on business needs.

🎯 Primary Focus

To provide high‑quality deployment administration, vetting, reporting, and support across the full deployment lifecycle — ensuring accuracy, compliance, operational efficiency, and strong internal service delivery.

🔍 Key Responsibility Areas & Associated Tasks

📋 Deployment Vetting & Quality Control

• Vet and process renewals, change of ownership (COO), upgrades, downgrades, amendments, and multi‑account requests
• Vet new deals, AODs, induction forms, and technical swop‑outs
• Allocate technical and attacked device swop‑outs
• Ensure all documentation and deployments meet operational standards

📊 Reporting & Operational Monitoring

• Produce and manage daily, weekly, and exception reports, including:
– H2H and upliftment reports
– SOC reports (placements and removals)
– Integration reports (ABSA, FNB, Cash Connect)
– Deployment exception and active device reports
– Key collection and upliftment reports
• Compile OPCO reports covering upliftments, renewals, COO, upgrades, downgrades, and new deals
• Manage commission reports (bi‑monthly)

🏗️ Deployment Administration Execution

• Action deployment tasks including:
– Installations
– Upliftments
– COO
– Upgrades / Downgrades / Movements
– Amendments and multi‑account management
• Resolve Ops and CIT queries related to assigned sites
• Support ad‑hoc deployment requests as required

📦 Stock & Asset Management

• Conduct weekly and month‑end stock takes
• Manage receiving and dispatching of stock
• Ensure accurate stock reporting and reconciliation

👥 Team Support & Enablement

• Assist the Deployments team during high‑pressure delivery periods
• Train and mentor new Deployments Administrators
• Support team leaders with ad‑hoc operational requirements
• Participate in trade shows and demos when required

🎓 Experience & Qualifications

• Degree or Diploma in Logistics, Supply Chain Management, Operations Management, or a related field (degree preferred)
• Experience in deployment administration, logistics coordination, or operations support
• Strong exposure to vetting, reporting, quality control, and operational coordination
• Experience working in fintech, payments, logistics, or technical operations advantageous
• Proficiency in Microsoft Office, reporting tools, and operational systems

💡 Key Competencies Required

• High attention to detail and strong administrative discipline
• Structured problem‑solving and accuracy under pressure
• Strong reporting and data handling capability
• Ability to manage multiple tasks and priorities concurrently
• Strong collaboration and internal stakeholder support
• Ability to apply consistent quality standards across deployment processes

🌟 Our Values

At Lesaka, we are guided by four core values:
✔ Entrepreneurial Spirit – We innovate boldly and act with ownership
✔ Integrity – We operate with honesty, trust, and transparency
✔ Collective Wisdom – We collaborate and leverage shared expertise
✔ Bias to Action – We deliver with urgency, discipline, and focus

📌 Preference will be made to support EE / AA measures.

🔥 Ready to Support Deployment Excellence?

If you are detail‑driven, operationally disciplined, and thrive in fast‑paced deployment environments — this role offers a strong opportunity to contribute to Cash Connect’s continued growth and service excellence.

📩 Apply now — or share this opportunity with an experienced Senior Deployments Administrator!

📣 #Hiring #SeniorDeploymentsAdministrator #Deployments #LogisticsJobs #SupplyChainCareers #CashConnect #Lesaka #FintechJobs #JohannesburgJobs