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Field Agents X50 – Western Cape
Description
WC: Bellville, Khayelitsha, Kwa Langa, Gugulethu, Philippi
REFERENCE NUMBER: FA05/26
SALARY: COMMISSION
INTRODUCTION
Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. It is also a Winner of the Standard Bank KZN – Top Brand award for 2022, a centre of excellence and a leading provider of dignified burial solutions.
Icebolethu Group is currently in search of vibrant Field Agents in Bellville, Khayelitsha ,Kwa Langa, Gugulethu, Philippi WC Province, who will facilitate bringing in new business through cold calling selling of Icebolethu products. The incumbent should possess but no limited to the following.
Responsibilities
QUALIFICATIONS, EXPERIENCE & COMPETENCE
Minimum Qualifications.
• Matric/ Grade 12
• A relevant tertiary qualification is advantageous
• RE1 or RE5 certification is advantageous
Experience and Knowledge required.
• 1-2 years’ experience in sales, customer service or field operations
• Experience in the funeral assurance, insurance, or financial service sector is preferred
• Background in client engagement and compliant handling will be beneficial
• Computer literate (MS Word, MS Excel, MS Outlook)
• Financial Service Experience (advantageous)
• Clear Credit & Criminal Record
Skills and Competencies required.
• Proven sales ability including cross-selling and upselling
• Proficiency in Microsoft Office (MS Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Customer-centric approach with strong interpersonal skills
• Strong negotiation and conflict resolution abilities
• Honest, reliable, and ethical conduct
• Able to work independently and make sound decisions
• Solid administrative and organizational skills
• Ability to understand and resolve customer concerns effectively
• Proficiency in at least three official languages spoken in the relevant province
Key Performance Areas
• Promote and sell funeral assurance policies to new and existing clients.
• Deliver exceptional customer service and ensure client satisfaction.
• Handle client queries and resolve complaints within the agreed service levels.
• Execute customer retention strategies to maintain and grow client base.
• Maintain accurate client records and ensure proper administrative processes.
• Proactively call clients to restructure, retain, or resell existing policies.
• Ensure compliance with FAIS and FSCA regulations.
• Meet and exceed set monthly and quarterly sales targets.
• Negotiate with clients for contract renewals and policy retention.
NB: All Short-listed applicants will be subjected to Criminal Checks, Debarment andReferences
Contacts
PROVINCE: Western Cape
NUMBER OF POSITIONS: 50
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Coloured and Indian candidates are encouraged to apply.
(NB: Applications with no clarification for the position i.e. (Reference Number/Job Titleand Province) being applied for will not be considered).
Please submit CV’s to coastalfieldagents@icebolethu.co.za
MARIA.MDLETSHE@icebolethu.co.za
Closing date for CV submissions is 25 May 2026
Group Procurement Manager
Description
Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.
We are currently seeking a Group Procurement Manager to lead, standardise, and optimise procurement across the Group to achieve value for money, cost savings, and effective spend control. The role ensures ethical, transparent, and compliant procurement practices, manages supplier relationships and procurement risk, and supports operational efficiency and strategic business objectives. It is also responsible for developing and enforcing a group-wide procurement strategy, policies, and controls in line with governance, audit, and regulatory requirements.
Responsibilities
Skills and Competencies
• Strong numerical and analytical skills
• Strategic sourcing and procurement planning
• Contract negotiation and management
• Spend analysis and cost optimisation
• Procurement governance and compliance frameworks
• High ethical standards and integrity
• Strong leadership and people management skills
• Excellent negotiation and stakeholder management abilities
• Analytical and commercially astute decisionmaking
• Ability to operate effectively under audit and regulatory scrutiny
Qualifications
• Matric (Grade 12)
• Bachelor’s degree in Supply Chain Management, Procurement, Finance and/or Commerce or a related field
• Professional certification in CIPS (Chartered Institute of Procurement & Supply) CPSM or equivalent are advantageous.
Experience
• Minimum 7–10 years’ procurement experience, with at least 3–5 years in a senior or group-level role
• Proven experience managing procurement across multiple entities or business units
Key Responsibilities
Group Procurement Strategy & Governance
• Develop and implement a Group Procurement Strategy aligned to the Group’s financial, operational, and growth objectives
• Establish and maintain group-wide procurement policies, procedures, and delegation of authority frameworks
• Ensure procurement practices comply with company policies, applicable legislation and regulations and king IV principles of governance
• Provide strategic procurement input to executive management and board committees where required
Supplier Sourcing and Management
• Oversee supplier sourcing, evaluation, appointment, and onboarding processes
• Negotiate commercial terms, pricing, service levels, and contracts to maximise value and minimise risk
• Establish preferred supplier panels and framework agreements
• Monitor supplier performance through KPIs, SLAs, and periodic reviews
• Manage supplier disputes and underperformance proactively
Cost Control & Value Optimisation
• Analyse group-wide spend to identify cost reduction opportunities, volume leverage and consolidation benefits and contract optimisation opportunities
• Deliver measurable procurement savings and efficiencies without compromising quality or service
• Support budget preparation and cost forecasting in collaboration with Finance
Contract Management
• Ensure all procurement contracts are appropriately reviewed, approved within delegated authority and properly executed and stored
• Track contract expiry dates and renewals to mitigate operational and financial risk
• Work closely with Legal and Finance on contract governance and risk mitigation
Compliance, Risk & Audit Support
• Ensure procurement processes are auditready at all times
• Provide procurementrelated support during internal audits, external audits and risk assessments and regulatory reviews
• Implement controls to prevent fraud, conflicts of interest and irregular, fruitless, or wasteful expenditure
• Ensure required procurement documentation and approvals are properly maintained
Team Leadership & Capability Building
• Lead, mentor, and develop procurement staff across the Group
• Set performance objectives and conduct regular performance reviews
• Build a culture of ethical conduct, accountability, and continuous improvement
• Ensure procurement teams are adequately trained on policies, systems, and best practices
Stakeholder Engagement
• Partner with Operations, Finance, and Business Unit leaders to understand procurement needs
• Act as a trusted advisor on sourcing strategies and supplier decisions
• Balance commercial objectives with operational realities and service requirements
BBBEE Procurement Compliance & Audit Coordination
• Coordinate and lead the Procurement function’s contribution to BBBEE verification audits across the Group.
• Ensure ongoing readiness of procurement documentation, systems, and data for BBBEE verification purposes.
• Take accountability for procurementrelated elements of the BBBEE scorecard, including but not limited to preferential Procurement, supplier development and enterprise Development (where procurementled).
• Ensure accurate tracking, classification, and verification of supplier BBBEE credentials, including valid affidavits, certificates, and SANASaccredited verification reports.
• Work closely with Finance, Transformation, and external BBBEE consultants to validate procurement spend analysis, confirm qualifying spend categories and resolve audit queries and findings relating to procurement
• Ensure procurement systems and controls support correct supplier classification, spend traceability and auditready reporting
• Proactively identify risks, gaps, or underperformance in procurementdriven BBBEE targets and implement corrective actions.
• Support strategic initiatives to improve BBBEE procurement outcomes through supplier selection, development initiatives, and targeted sourcing strategies.
Working Conditions
• Office-based with periodic travel to group sites
• High interaction with executive management and external suppliers
• Time-critical deliverables during audits and highprocurement cycles
Authority and Decision-Making
• Approve procurement decisions within delegated authority limits
• Recommend supplier appointments and contract awards to EXCO / CFO
• Enforce procurement controls and noncompliance remediation
Contacts
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
• We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.
• Successful candidates will undergo employment security checks such as Criminal, Employment reference and Credit Checks.
• Ensure Recent Contactable References
• Persons living with disabilities are encouraged to apply.
(NB: Applications with no clarification for the position applying for will not be considered)
Please submit all CV’s to financerecruitment@icebolethu.co.za
Closing date for CV submissions is Friday, 15 May 2026.
We wish you all the best with your applications
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