Ellahi Consulting Jobs

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SINTER PLANT – MAINTENANCE

Job Description

Lead GCC-certified maintenance of large-scale continuous process equipment, driving reliability and strategic shutdowns in a safety-critical environment. Manage multidisciplinary teams and complex technical systems like strands and furnaces to ensure peak operational efficiency. Deliver high-pressure technical precision to power global steelmaking.

SOURCING MAINTENANCE MANAGER – SINTER PLANT 

R110K CTC

VAAL AREA

 1. Education & Professional Qualifications (Minimum)

  • Bachelor’s Degree in Mechanical or Electrical Engineering
  • Government Certificate of Competency (GCC Factories)
  • Formal maintenance management training (e.g. asset management, reliability, or maintenance planning fundamentals)

2. Experience (Minimum)

  • 5-8 years maintenance experience in a heavy industrial environment
  • At least 2 years in a maintenance leadership/management role
  • Proven experience in:
    • Continuous process plants (sinter, coke, blast furnace, power, cement, mining, etc.)
    • Managing large rotating and static equipment
    • Shutdown/major maintenance planning and execution

3. Technical Competence (Must Have)

  • Strong working knowledge of:
    • Sinter plant equipment (mixers, strand, ignition furnace, wind boxes, ESPs, fans, conveyors, screens)
    • Mechanical, electrical, and instrumentation maintenance principles
  • Maintenance strategies:
    • Preventive & predictive maintenance
    • Breakdown and root cause failure analysis (RCFA)
  • Ability to interpret:
    • Engineering drawings
    • OEM manuals
    • Maintenance standards and procedures

4. Safety, Risk & Compliance (Non‑Negotiable)

  • Demonstrated leadership in safety-critical environments
  • Solid understanding of:
    • Legal compliance (OHS, plant regulations)
    • Permit-to-work systems
    • Risk assessments and HAZOPs
  • Track record of incident reduction and safe execution of maintenance work

5. Management & Leadership Skills (Minimum)

  • Proven ability to:
    • Lead multidisciplinary teams (artisans, planners, contractors)
    • Manage maintenance budgets and cost control
    • Set priorities under production pressure
  • Experience with:
    • Contractor management
    • Workforce planning and skills development
    • Performance management

Click here to apply

Cargo Ops Manager : CSD

Job Description

POSITION : OPERATIONS MANAGER: CSD – OR TAMBO

EE :  AFRICAN APPLICANTS ONLY

CTC :  R 32 500.00 MONTHLY

BENEFITS :  MEDICAL INSURANCE AND PROVIDENT FUND

ESSENTIAL : INDUSTRY EXPERIENCE IS CRUCIAL.

DIRECT REPORTS : MINIMUM OF 4.

Minimum Qualifications:

Diploma in business management/Administration (NQF Level 7)

Drivers licence Code 10

Minimum Experience:

Minimum 3 to 5 years Operational experience in the Cargo acceptance, handling, and carriage at an international airport of which 3 years in management position in the field of cargo and logistic operations.

Previous customer service experience will be an advantage

Functional Training:

Winfreight Operations and Finance

Time and Attendance system

Norming

Training portal (IVS)

IQSMS (Integrated Quality Management System)

Regulated Training:

Dangerous Goods Category 6 Training

Human Factors Training

Live Animal Regulations Training

Aviation Security level 3 Training

Safety Management Systems Training

Environmental / Other conditions:

Ability and willing to work extended hours and at own initiative and/or request

Ability to travel nationally

Drivers License and own transport

Knowledge of the BCEA (Basic conditions of employment act), IRA (Industrial relations act) and EEA (Employment equity act)

Experience in dealing with HR and IR related issues Skills:

Leadership

Quality Assurance

Customer Service orientated

Safety and Security

Computer literate

Positive attitude

Professionalism

Lateral thinking

Collaboration

Innovative

Problem solving

Primary Responsibilities & Duties
Main purpose of the Job:

To manage and oversee the national customer experience, domestic operations, and pet lounge in accordance with established policies, procedures, budget and strategy to drive customer experience, customer satisfaction, cost effective and sustainable operations.

Customer Service

  • Monitor the operations of customer service representatives to verify adherence to established courtesy and required professionalism.
  • Maintain open and frequent interactions with branches and divisions within the employer to keep clients updated about the status of their cargo to increase customer satisfaction and improve the customer experience.
  • Develop and implement strategies to improve customer relationships, dedication, and satisfaction by engaging with all departmental heads to address the clients concerns to improve the client experience.
  • Investigate customer service and/or operations related complaints to ensure that they are resolved within agreed timelines and that appropriate action is taken to resolve issues before they are escalated.

Stakeholder relationship and engagement

  • Maintain and enhance connections with internal and external stakeholders by always providing excellent service.
  • Engage in negotiations with internal and external stakeholders to advance the company’s business and service goals.
  • Collaborate with all stakeholders to establish our operational framework in line with current and future guidelines.
  • Monitor the validity of existing Service Level Agreements (SLA’s) to ensure they remain relevant and that service providers adhere to the provisions of the SLA for operational performance by conducting monthly stakeholder meetings.
  • Conduct meetings with customers to review and communicate actual performance against agreed performance and include recommendations for corrective actions.
  • Conduct surveys to measure customer satisfaction to rectify any substandard service.

Reporting

  • Compile weekly audit report of the Winfreight system by checking all the required scanning disciplines against the established targets and provide corrective action taken.
  • Report to the Executive Committee (EXCO) monthly on the operations performance including the On Time Performance (OTP) to monitor overall operations performance.
  • Ensure all incidents, occurrence and hazards are recorded on the discrepancy management system and IQSMS system to have record of all these events in the national database.
  • Investigate all the incidents, occurrences, and hazards in order to formulate and implement corrective actions.
  • Monitor all the discrepancies raised on the discrepancy management system by ensuring all the reports are closed and/or updated to ascertain that customer queries are addressed timeously.
  • Liaise with the relevant department for further handling on claims.

People Management

  • Oversee, implement, and manage compliance of training, policies and procedures for adherence to the BCEA (Basic conditions of employment act).
  • Assess staff resources continuously to determine if the headcount is in line with budget and operational requirements.
  • Motivate and obtain the necessary approval for headcount adjustments as required in line with the company Employment equity plan.
  • Evaluate performance and identify skills required to fill the necessary gaps.
  • Mentor and coach individuals to grow within their relevant positions to facilitate the succession plan.
  • Stay abreast with company projects e.g. ESG, Training opportunities, Mobile app videos, security culture etc. Communicate to all relevant parties and ensure implementation.
  • Participate in recruitment of employees by getting involved in the interview / screening process to ensure candidates are questioned with operational

related questions.

  • Carry out disciplinary action.

Overall Management and Cargo Operations

  • Oversee daily operations and ensure that proper communication, coordination, and teamwork are always maintained.
  • Manage manpower planning and other resources to ensure maximum utilisation.
  • Ensure all staff have adequate training, tools to provide a quality and consistent experience across all domestic operations department.
  • Monitor and evaluate the effectiveness of existing policies and procedures by identifying opportunities for improvement in service delivery by engaging with IT and/or other support services.
  • Manage billing team by ensuring that all waybills are billed daily and that quotations and Cash Sales for walk-in clients are accurate to avoid queries that could result in credit notes and refunds.
  • Manage claims submitted by clients by liaising with operations administrator and ensuring claims are settled timeously.
  • Manage discrepancies by ensuring that they are handled promptly and according to the procedure in terms of follow-up and closure.
  • Facilitate daily meetings to discuss all discrepancies with managers from all stations to enable collaboration of proactive and reactive channels.
  • Follow up with stations/departments of irregular operations ensuring awareness of any offloads issues encountered at the aircraft and informing clients of new flight details.
  • Monitor and analyse rosters submitted monthly by managers, ensuring that all employees are rostered accurately and in accordance with labour standards.
  • Monitor that cargo is managed, planned, and manifested according to its priority and that there are no deviations in the process which can cause security breaches.
  • Oversee that cargo / live animals are processed correctly and accurately by ensuring that all meets the employers operations and security standards.
  • Ensure that vehicles are checked daily and serviced, and licences / roadworthy certificates are current so that any deviations can be addressed immediately.

Audits and Regulatory Compliance

  • Conduct audits, identify any deficiencies and apply corrective actions to maintain regulatory compliance within the cargo network.
  • Seek collaboration with Regulatory bodies, including airlines, to establish a mutually beneficial partnership that fosters trust in our procedures and allows for joint decision making.
  • Participate in Regulatory Safety Audits to ensure compliance to regulatory Aviation bodies.
  • Audit that the latest regulations policies and procedures on IQSMS system has been read and understood by employees to ensure that they are working in accordance with the current regulatory and internal policy framework.
  • Conduct inspections, audits and communicate to the employees to ensure that the workplace is in line with health, safety, and environment requirements.

Financial and Asset Management

  • Plan the annual budget by identifying the overall required resources.
  • Manage the expenditure on a continuous basis to ensure that the variances to approved budgets are minimised.
  • Implement a customer retention strategy to ensure revenue targets are met.
  • Identify, through knowledge and contracts of the sales force and the industry, new opportunities, and potential customers to increase revenue.
  • Oversee the petty cash is managed according to the company policy and procedure.
  • Review the monthly income statement for accuracy of reporting and communicate discrepancies to Finance.
  • Procurement of goods, services, and assets to sustain and compliment the business needs, in line with best practice, for continual benefit improvement for our staff, customers, stakeholders and shareholders.
  • Manage planning of assets in line with operational requirements for an optimal business function.
  • Oversee the asset register annually and maintain records for auditing purposes.
  • Oversee the use and maintenance of vehicles, equipment, and related consumables to ensure that these are serviceable and operated in a responsible manner by qualified and authorised personnel.
  • Set up structures in maintaining all financial, operational and Regulatory requirements that will be available for any internal and/or external review in reducing and eliminating potential risk and liability for the business.

Click here to apply

Cargo Ops Manager – Cape Town

Job Description

Position : Manager : Operations

Location : Cape Town

Salary : R32 636.23 CTC

Benefit : Medical insruance and provident fund

EE : Employment Equity (African)

Direct report : 5

Industry : Cargo / Logistics (industry knowledge is essential)

MINIMUM QUALIFICATIONS:

  • Certificate in Supply Chain Management (NQF Level 5)
  • Drivers licence Code 10

MINIMUM EXPERIENCE:

  • Minimum 5 years’ industry experience of which 3 years includes Managerial experience

EXPERIENCE IN DEALING WITH HR AND IR RELATED ISSUES SKILLS:

  • Leadership
  • Process Driven
  • Computer skills
  • Knowledge of Health and Safety regulations
  • Regulatory knowledge
  • Attention to detail
  • Collaboration
  • Innovative
  • Problem solving

FUNCTIONAL TRAINING:

  • Customer Service training
  • Cargo Warehouse Operations Training
  • HR (Human Resources) and IR (Industrial Relations) Training
  • Winfreight Operations and Finance system
  • PWWEB (Purchase order system)
  • IQSMS (Integrated Quality Safety Management System)
  • IVS Training Portal
  • Time and Attendance system

REGULATED TRAINING:

  1. Dangerous Goods Category 6
  2. Live Animal Regulations Training
  3. Perishable Training
  4. Lithium Batteries system.
  5. Aviation Security level 3
  6. Human Factors
  7. Safety Management Systems
  8. Infectious Substance

ENVIRONMENTAL / OTHER CONDITIONS:

  • Available to oversee operations during abnormal hours
  • Responsible for Health and Safety of areas of operation in Vehicles, Warehouse and Employees

PRIMARY RESPONSIBILITIES & DUTIES
MAIN PURPOSE OF THE JOB:

To plan, manage and oversee the overall cargo operations by allocating resources to the movement of freight within the Air Cargo network and maintain an on- time performance to ensure a safe and efficient operations.

MANAGE DEPARTMENT RESOURCES

  • Manage the resources and plan the roster to maintain the workflow.
  • Administer the use and maintenance of vehicles, equipment and related consumables in order to ensure that these are serviceable and operated in a responsible manner by qualified and authorised personnel.
  • Achieve all branch plans and objectives by utilising the necessary resources for the correct job at hand.
  • Communicate processes through daily briefings with all employees which are crucial for resolving problems.
  • Complete all required reports and maintain communication on all levels of Management.
  • Communicate and implement new changes regarding the company developments to employees.
  • Maintain all initial and refresher training for employees to ensure it is up to date for security and compliance purposes.

PEOPLE MANAGEMENT

  • Manage and maintain cargo processing and handling in accordance with Company policies and procedures to ensure proper processes are followed.
  • Schedule resources in accordance with volume, annual leave, and flight schedules to guarantee constant resource availability.
  • Maximise performance and inform staff of any process changes by ensuring effective communication about their roles and responsibilities and ensure employees have access to information on IQSMS.
  • Closely monitor how the employees are using their resources and their working conditions to ensure that there are enough resources available to maintain a motivating environment.
  • Mentor and coach employees to help them develop professionally in their respective positions by encouraging them to upskill themselves.
  • Manage operations procedure and implementation to ensure compliance.
  • Maintain the Time and Attendance system and procedures to ensure accurate, legal, and prompt reporting of hours worked.
  • Assign rosters on the time and attendance system and ensure staff reports for duty on time and that absenteeism is managed.
  • Check that appropriate uniforms and PPE are provided in accordance with job specifications for compliance and safety of the employees. Arrange to have uniform / PPE replenished where needed.
  • Enforce disciplinary procedures / action where needed and deal with any IR related issues to ensure employees conduct themselves in an ethical manner.

SAFETY AND SECURITY

  • Participate in Branch Security Audits – Internal and External and provide evidence that is required by the auditor to successfully pass audits and remain complaint in terms of standards set out by the regulator.
  • Manage cargo that is processed in accordance with employer Policies and Procedures by constantly reviewing and auditing staff.
  • Report all safety, security and quality related incidents to Senior Management prior to shift ending to mitigate any risk and create a safe working environment.
  • Maintain the IQSMS database of reported incidents and accidents by logging on to the system to ensure all are reported and actioned.
  • Close reports on the IQSMS system by conducting investigations and provide corrective action plans to avoid reoccurrences.
  • Manage implementation of security procedures by communicating and educating employees to ensure workplace safety “just culture”.
  • Complete monthly occupational health and safety (OHS) checks by inspecting the different areas of concern to drive compliance as well as a safe and secure work environment for employees.
  • Review all completed daily vehicle/equipment checklists, report and action unserviceability issues raised to maximise output and prevent delays or injuries.
  • Maintain a safe working environment by managing and improving housekeeping.
  • Oversee that cargo is processed accurately and that planning, manifesting, and billing is performed according to the prescribed procedure.

CUSTOMER SERVICE AND CARGO OPERATIONS

  • Manage the interactions between customers and employer, including finding ways to increase customer satisfaction and resolving any issues or complaints.
  • Perform competitor research to enhance customer service and business expansion. Communicate with Business development team for any leads.
  • Verify that all discrepancies are handled promptly and efficiently and communicated to branches and customers to avoid further inconvenience.
  • Review daily and monthly reports to ensure that suppliers and airlines are adhering to the agreed service level.
  • Report any irregularities and provide possible solutions to prevent reoccurrence.

Click here to apply

Sales Enablement Associate – Motor Industry

Job Description

Position : Sales Enablement Associate – Motor Industry

Location : Gauteng / Samrand area

Reporting to : Head of Commercial

Overview: Job Purpose and deliverables

A leading Online Auction platform in Motor Industry (Head Office in CT), is seeking an experienced Sales Enablement Associate.

Core purpose of the role

The primary goal of the Sales Enablement Associate is designed to streamline operations, admin workflows, and accelerate team efficiency—all while giving the applicant a firsthand understanding of our business and SaaS-driven solutions. The Sales Enablement Associate will drive business growth by identifying opportunities, building client relationships. This role involves collaborating with stakeholders across the company to align strategies with our business goals using appropriate learning tools and methodologies. This role is at the intersection of operations, client engagement, and technology—a perfect opportunity for a self-starter passionate about SaaS platforms and scaling business efficiency.

Academic qualifications

Essential:

  • Matric Certificate
  • Business management / Related Tertiary Education
  • Valid RSA Driver’s License
  • No criminal Record

Advantageous:

  • Motor industry experience

Work experience.

Essential

  • 2+ years of experience in Sales or Account Management.
  • 2-3 years of experience in Sales Enablement, Training, Coaching, or Project Management
  • Willingness to be actively involved with the team and then workflow procedures when the need arises.
  • Proven track record of driving operations. Able to pull diverse teams together to reach Business Strategy and goals.
  • Able to understand, as well as implement Business Strategy, into action plans.

Knowledge

Essential

  • Practices of Management
  • Proficiency in enablement technology

Skills

Essential

  • Strong organizational and project management skills with attention to detail
  • Experience with SaaS-based Sales tools and a willingness to expand knowledge
  • Excellent communication and facilitation skills
  • Strong interpersonal skills, with the ability to manage relationships cross-functionally
  • A sense of ownership and urgency, capable of taking projects from concept to implementation
  • Experience in sales or sales support roles preferred
  • Knowledge or experience in Sandler Sales Methodology preferred

Personal Attributes

Essential:

  • Commitment to behaving ethically and in line with organisational values.
  • Focus on communicating clearly and convincingly.
  • Focus on getting things done.
  • Passion for optimising business performance
  • Orientation towards growing and nurturing relationships
  • Can think practically.
  • Remain resilient with stress and pressure.
  • Preference for team working.
  • Perseverance
  • Customer centricity and focus

Advantageous:

  • Focus on analyzing and solving problems.
  • Strong drive to growing the business.
  • A preference for translating strategy into action.

Key deliverables and outputs

  • Validations: Driving efficiency by supporting validations during high-stakes auctions and managing workflows for our largest clients.
  • Settlements to Sellers: Ensuring timely payouts by collaborating with teams to process seller settlements once buyers’

complete payment and collection.

  • Buyer Collections: Proactively monitoring and resolving bottlenecks in buyer collections, addressing recurring issues with innovative solutions.
  • NATIS Document Requests: Streamlining client requests for essential vehicle documents as needed.
  • Vehicle Pre-loading: Uploading vehicle data onto the Auction Platform to ensure seamless operations and optimized client engagement.
  • Transport Arrangements: Orchestrating vehicle transport logistics to provide frictionless service delivery.

Click here to apply

Key Account Manager (Seafood)

Job Description

Industry: Import/ Export of Seafood 

Location: Paarden Eiland, Cape Town

Salary: Market-related 

Contract Type: Permanent (with a 6-month probation)

Working Hours: 08h00 – 17h00 (hours may fluctuate, including weekends and overtime as per operational requirements)

Job Purpose

The Key Account Manager (Foodservice) is responsible for managing, growing, and retaining key national and regional foodservice accounts. The role focuses on driving sales growth, maintaining strong customer relationships, negotiating, and ensuring excellent service delivery across all assigned accounts.

Job Requirements

Qualifications Needed

  • Matric (Grade 12).
  • Degree in Sales and/or Marketing (required).
  • Proficiency in SAP or similar ERP systems.

Experience & Skills

  • Minimum of 3–5 years’ experience in FMCG Key Account Management.
  • Ability and willingness to travel locally.
  • Seafood industry experience will be an added advantage.
  • Understanding of foodservice channels will be an added advantage.

Key Responsibilities

Sales & Commercial Performance

  • Achieve agreed budgets and sales targets while maximising turnover, margin, profitability, and sustainable growth across assigned Key Account customers.
  • Develop and implement sales growth strategies aligned with company objectives and long-term growth plans.
  • Remain flexible and responsive to changing business and operational demands.
  • Prepare and present weekly and monthly sales performance, margin, profitability, budget, and cost variance reports.
  • Identify barriers to achieving budgeted expectations and provide actionable feedback to enable corrective action.

Key Account & Relationship Management

  • Build, develop, and maintain strong long-term relationships with Key Account customers to retain business and minimise competitive risk.
  • Develop a thorough understanding of customer needs, requirements, and operational challenges.
  • Proactively propose tailored solutions that meet customer objectives and support mutual growth.
  • Act as the primary communication link between customers and Atlantis Seafood Distributors.
  • Resolve customer issues, manage complaints professionally, and ensure service excellence to maintain trust and loyalty.

Operations, Stock & Supply Chain Management

  • Ensure accurate and timely delivery of products and services to Key Account customers.
  • Manage returned goods and process claims timeously.
  • Monitor stock availability and shortages, providing regular feedback to Key Account customers and the Foodservice Sales Manager.
  • Manage portfolio stock levels to ensure stock management targets are achieved.
  • Oversee Key Account stock holding at depots and DCs, including replenishment planning, forecasting future demand, and maintaining optimal stock levels.
  • Implement process improvements to maximise operational efficiency within the portfolio.

Reporting, Analysis & Market Intelligence

  • Prepare regular progress reports, forecasts, and key account metrics for internal planning teams and customers.
  • Analyse competitor activity and market trends, providing feedback and insights to the Foodservice Sales Manager.
  • Continuously assess and develop the portfolio to expand and optimise the range of SKUs.
  • Negotiate pricing, promotions, and listings in line with company strategy.

Team Leadership & Development

  • Manage, develop, and support sales representatives to ensure effective customer servicing, achievement of budgets, profitability targets, and relationship management.
  • Provide weekly and monthly performance feedback.
  • Foster a positive, collaborative internal and external team environment.

Key Performance Areas

  • Sales growth and profitability of key accounts.
  • Customer retention and satisfaction.
  • Accurate forecasting and stock management.
  • Successful negotiation and account management.
  • New business development within existing and new accounts.

Click here to apply

Corporate Sales Manager

Job Description

The employer:  A  Leading Manufacturer and Supplier of high-quality Starch and Glucose ingredients


Job Specification: Corporate Sales Manager

Location: Gauteng

Department: Sales & Marketing

Reports to: Executive Sales & Marketing


Why Join?

This is a senior commercial leadership role offering the opportunity to:

Shape and protect key customer partnerships

Influence commercial strategy at a senior level

Lead high-impact corporate accounts in a dynamic environment

Purpose of the Role

The Corporate Sales Manager is responsible for leading and growing the company’s strategic corporate (B2B) customer portfolio, ensuring sustainable revenue growth, margin protection, and long-term customer partnerships.

This role focuses primarily on existing corporate customers, positioning the company as a preferred strategic supplier through value creation, service excellence, and strong executive-level engagement.

Ǫualifications

Bachelor’s degree in Commerce, Sales & Marketing, Business Management, or related field (required)

Postgraduate qualification, Honours or MBA (advantageous)

Experience

8–10 years’ B2B sales experience, preferably in manufacturing, industrial, or technical environments

5+ years’ experience managing strategic or key corporate accounts

3–5 years’ leadership or people management experience

Proven track record in revenue growth, margin management, and contract negotiation

 

Personal Attributes

– Strategic and commercially astute

– Results-driven and resilient

– Strong leadership and coaching capability

– Collaborative and cross-functional mindset

– Confident communicator at executive level

– Customer-focused with a long-term partnership approach

Other Requirements

– Valid Code B driver’s licence

– Willingness to travel as required

– Minimum Requirements


Key Responsibilities

Strategic Account Management

– Own and manage a portfolio of strategic corporate customers

– Develop and execute structured account plans to retain, expand, and deepen customer relationships

– Conduct regular strategic business reviews with senior customer stakeholders

– Act as the senior commercial interface between customers and internal teams


Revenue Growth & Margin Optimisation

– Drive revenue growth through cross-selling, product diversification, volume growth, and value-added solutions

– Monitor account profitability and protect margins

– Lead contract negotiations and renewals to achieve sustainable commercial outcomes

– Identify and implement pricing and commercial optimisation opportunities


Customer Retention & Relationship Management

– Build strong, long-term relationships with procurement, operations, and executive-level stakeholders

– Anticipate risks to customer relationships and implement mitigation strategies

– Serve as the primary escalation point for key corporate customers


Sales Leadership

– Lead, coach, and develop the Key Account Management team

– Set clear performance targets, KPIs, and account priorities

– Foster a high-performance, customer-focused commercial culture


Cross-Functional Collaboration

– Coordinate with Supply Chain, Production, Finance, Technical Services, and Product Development

– Ensure customer demand is aligned with production and supply planning

– Drive coordinated responses to customer opportunities and challenges


Market Intelligence & Reporting

– Monitor market trends, competitor activity, and customer dynamics

– Provide insights to support strategic commercial decisions

– Deliver accurate sales forecasting, reporting, and CRM management


Key Skills & Competencies

– Strategic Key Account Management

– Commercial and financial acumen 

– Pricing and margin management

– Contract negotiation and commercial structuring

– Sales forecasting and demand planning

Strong stakeholder engagement and influencing skills

High ethical standards and integrity

Advanced MS Office and CRM capability

Click here to apply

Growth & Business Development Manager – Lead

Job Description

About Employer:  A  Leading Manufacturer and Supplier of high-quality Starch and Glucose ingredients 

Growth & Business Development Manager / Lead

Location: Isando

Department: Sales and Marketing

Reporting to: Executive: Sales and Marketing

This role offers the opportunity to play a critical role in driving business growth, shaping new customer acquisition, and leaving a lasting impact on the organisation’s future revenue pipeline.

Role Purpose

We are seeking a results-driven Growth & Business Development Manager / Lead to drive new business growth by building a strong pipeline of opportunities and converting emerging customers into long-term, profitable accounts.

This role is focused on new customer acquisition, structured prospecting, opportunity conversion, and onboarding, with responsibility for handing over established customers to Corporate Sales and Key Account Management teams.

Ǫualifications & Experience

Minimum Requirements

  • Bachelor’s degree in Business Management, Commerce, Finance, or related field
  • 5–8 years’ experience in business development or growth-focused sales roles
  • Proven experience in pipeline creation, structured prospecting, and new customer conversion
  • Strong exposure to commercial proposals, tenders, and onboarding processes

Advantageous

  • Postgraduate qualification (Honours, MBA, or Management Development Programme)
  • Experience in manufacturing, industrial, or technically complex environments

Additional Requirements

  • Valid Code B driver’s licence
  • Proficiency in MS Office and sales/CRM systems

Key Responsibilities

Growth & Pipeline Execution

  • Execute defined growth priorities across target segments, geographies, channels, and products
  • Build, manage, and maintain a qualified sales pipeline aligned to strategic priorities
  • Ensure disciplined pipeline management, accurate forecasting, and measurable conversion outcomes

New Business & Emerging Account Development

  • Drive new logo acquisition within defined target criteria
  • Own and develop emerging and tail-end customers, progressing them into stable accounts
  • Identify and qualify opportunities that meet profitability, margin, and sustainability requirements

Prospecting & Lead Conversion

  • Run structured prospecting campaigns including targeted outreach, referrals, industry events, and campaigns
  • Ǫualify leads based on needs, volume, margin potential, service model fit, and credit risk
  • Manage the full conversion cycle from first engagement through proposal, negotiation support, and onboarding readiness

Commercial Solution Enablement

  • Translate customer requirements into viable commercial solutions aligned to existing capabilities
  • Coordinate internal stakeholders (technical, supply chain, finance, pricing, legal) to shape fit-for-purpose offers
  • Support commercial modelling and pricing inputs to ensure proposals are approval-ready

Proposal, Tender G Governance Support

  • Coordinate proposal and tender submissions, ensuring compliance with internal governance and approval processes
  • Maintain standardised costing and proposal approaches aligned to commercial rules

Customer Onboarding G Handover

  • Ensure a structured onboarding and handover of converted customers
  • Align service expectations and operational readiness prior to handover
  • Conduct post-handover reviews (30–90 days) with account owners to ensure stability and success

Market Intelligence G Reporting

  • Monitor market trends, competitor activity, and emerging customer needs
  • Provide actionable market insights to Sales C Marketing leadership
  • Maintain accurate CRM reporting, tracking pipeline activity, conversion rates, and win/loss insights

Skills & Competencies

  • Pipeline management and lead conversion (expert level)
  • Prospecting campaign execution and opportunity qualification
  • Commercial modeling and pricing support
  • Stakeholder management across cross-functional teams
  • CRM systems, sales reporting, and performance tracking
  • Strong negotiation, communication, and influencing skills

Personal Attributes

  • Commercially astute and results-driven
  • Structured, disciplined, and execution-focused
  • Resilient and comfortable operating in high-growth environments
  • High integrity with strong ethical standards
  • Collaborative team player with strong accountability

Click here to apply

We wish you all the best with your applications

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