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Regional Manager – Inland
Description
REFERENCE: IG-2026-MAN-001
Icebolethu Group is an authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa’s second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.
Icebolethu Group is currently in search of a Regional Manager within the Core – Business (FSP) Department, a Division of Icebolethu Group to be based in the JHB Head Office. The successful incumbent will be required to manage and oversee the statutory obligations, business processes, and operational ability of the FSP within the region, ensuring full regulatory compliance while actively driving sales growth across branches, kiosks, and field operations.
Responsibilities
Minimum Qualifications:
• Grade 12 / Matric essential.
• A tertiary qualification in Business Management, Marketing, or a related field.
• Regulatory Examination (RE-5 or RE-1) qualification is highly advantageous.
• Clear ITC credit record and clear criminal record.
• Own reliable transport and a functional cellular phone.
Experience and Knowledge Required:
• Minimum of 2–5 years’ experience within the Financial Services sector.
• Minimum of 2–3 years’ experience in a junior management or supervisory role.
• Proven track record of success in the marketing and sales of Life Assurance products.
• Solid experience in financial advice, intermediary services, and FAIS compliance tracking.
• Working knowledge of tracking Fit and Proper requirements for Representatives and Consultants.
Attributes Required:
• Strong leadership, team management, and collaboration skills.
• Exceptional communication and interpersonal abilities.
• Deep commitment to ethical conduct, honesty, integrity, and treating customers fairly (TCF).
• Ability to work methodically, manage administration, and drive sales targets under pressure.
Key Performance Areas:
• Manage and oversee the statutory obligations, operational abilities, and financial services rendered by the FSP and its authorized representatives.
• Instil, champion, and monitor a strict culture of Treating Customers Fairly (TCF) across all business activities in the region.
• Ensure absolute compliance by all authorized persons with the General Code of Conduct and applicable regulatory requirements.
• Maintain ongoing compliance with Fit and Proper requirements by regularly auditing and tracking Reps, Branch Supervisors, and Consultants.
• Partner with Area Managers to continuously vet the compliance status, performance, honesty, and integrity of field staff.
• Oversee and manage the training, technical knowledge, and operational skills of Area Managers, Branch Supervisors, and Consultants.
• Rigorously monitor the activities of Field Agents and Consultants appointed under supervision to mitigate compliance risks.
• Monitor and actively participate in Burial functions, working closely with the Burial Unit Head to ensure exceptional service delivery.
• Drive and accelerate insurance sales levels across Boxer kiosks, physical branches, and field agent networks.
• Utilize computer, administrative, and reporting tools to maintain up-to-date compliance records and regional performance analytics.
Contacts
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.
Application Submission and Closing Date:
(NB: Applications with no clarification for the position and location applying for will not beconsidered)
Please submit all CV’s to HRINLAND@icebolethu.co.za
Closing date for CV submissions is 10 June 2026.
Risk and Compliance Specialist
Description
Icebolethu Group is currently in search of a Risk and Compliance Specialist within the Risk and Compliance Department, a Division of Icebolethu Group to be based at our Head Office in Durban. The successful incumbent will be required to develop, implement, and monitor risk management and compliance programs for Icebolethu Group of companies, with a specific focus on designing, implementing, and continuously improving the organisation’s Enterprise Risk Management framework.
Responsibilities
• Identify potential risks across financial, operational, and regulatory sectors of the organisation.
• Support business units in designing, implementing, and executing risk mitigation strategies and action plans.
• Assess the adequacy and ongoing effectiveness of internal controls and risk management plans.
• Support the development, testing, and implementation of Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP).
• Conduct detailed Business Impact Analyses (BIA) to ensure robust organisational resilience against disruptions.
• Evaluate compliance adherence, track Key Risk Indicators (KRIs), and report exposures to relevant stakeholders.
• Assist in the development, implementation, and regular review of risk management and compliance policies.
• Ensure all employees adhere to group policies, procedures, regulatory requirements, and industry standards.
• Actively encourage a culture of risk awareness through regular training and internal educational initiatives.
• Streamline risk and compliance processes to maximize internal operational efficiency and effectiveness.
• Monitor changes in laws and regulations to update compliance programs accordingly.Assist in minimizing risk exposures related to workplace injuries, illnesses, and Occupational Health and Safety (OHS) non-compliance.
• Prepare accurate risk and compliance reports for senior management while maintaining all formal documentation.
Qualifications
Minimum Qualifications:
• Bachelor’s degree in Law, Risk Management, Finance, or a related field.
• Postgraduate Diploma in Risk/Compliance Management is highly advantageous.
Experience and Knowledge Required:
• Minimum of 5 years’ experience in corporate risk and compliance roles.
• Experience in the insurance or funeral industry is preferred.
• Deep familiarity with governance frameworks such as King IV, ISO 31000, and ISO 22301.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Direct knowledge of Reporting dashboards or BI tools.
Attributes Required:
• Strong understanding of risk management principles and methodologies.
• Comprehensive knowledge of relevant regulations and compliance frameworks.
• Advanced analytical, problem-solving, and troubleshooting skills.
• Strong stakeholder engagement and influencing capabilities.
• Excellent communication, interpersonal, and team collaboration skills.
• High attention to detail with the ability to work independently.
Contacts
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.
Application Submission and Closing Date:
(NB: Applications with no clarification for the position and location applying for will not be considered)
Please submit all CV’s to hr_recruitment@icebolethu.co.za Closing date for CV submissions is 12 June 2026.
We wish you all the best with your applications
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