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Manager, Relationship, Ecosystems
Job Overview
Business Segment: Business & Commercial Banking
Company: Stanbic IBTC Bank
Location: NG, LA, Lagos, Walter Carrington Crescent
Job Type: Full-time
Job Ref ID: 80453360A-0001
Date Posted: 6/10/2026
Job Description
To contribute to the growth in revenue via existing/new to bank sales as well as assets and liabilities.
Qualifications
- First degree in any field.
- Minimum of 7 – 10 years’ experience in in relationship management and sales
Additional Information
Behavioural Competencies
- Generating Ideas
- Developing Strategies
- Interacting with people
- Directing People
- Making Decisions
Technical Competencies
- Customer Understanding
- Product Knowledge
- Customer Acceptance and Review
- Product Related Systems
Click here to apply
Banker, Personal
Job Overview
Business Segment: Personal & Private Banking
Company: Stanbic IBTC Bank
Location: NG, undefined, N, North
Job Type: Full-time
Job Ref ID: 80445802A-0001
Date Posted: 6/9/2026
Job Description
To proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions.
Key Responsibilities
- Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
- Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).
- Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
- Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities.
- Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
Qualifications
- University Degree
Locations include Gusau, Gombe, Sokoto, Makurdi.
Additional Information
Behavioural Competencies:
- Checking Things
- Convincing People
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Impressing People
- Interacting with People
- Inviting Feedback
- Meeting Timescales
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Taking Action
- Team Working
- Thinking Positively
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding (Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Click here to apply
Banker, Private
Job Overview
Business Segment: Personal & Private Banking
Company: Stanbic IBTC Bank
Location: NG, undefined, Abuja, Abuja
Job Type: Full-time
Job Ref ID: 80420039A-0001
Date Posted: 6/9/2026
Job Description
To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.
Job Responsibilities
- Retain Private Banking customers as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
- Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times.
- Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management; Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
- Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
- Pro-actively manage the portfolio to maximize revenue for the Bank (referring to fees, margins and sales), minimize costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
Qualifications
- University Degree
Experience
- 5-7 years’ experience in sales, High Networth Individuals relationship management, credit applications and financial acumen (i.e., proven sales track record in the financial service industry.)
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Making Decisions
- Meeting Timescales
- Producing Output
- Showing Composure
- Understanding People
Technical Competencies:
- Active Listening
- Difficult Calls Management
- Electronic Communications & Devices
- Inbound Phone Statistics
- Query Resolution
- Telephone Caller Handling
Click here to apply
Banker, Business
Job Overview
Business Segment: Business & Commercial Banking
Company: Stanbic IBTC Bank
Location: NG, Enugu, Enugu, 31B Okpara Avenue Ogbete Main Market Area Enugu North LGA Enugu State
Job Type: Full-time
Job Ref ID: 80450437A-0001
Date Posted: 6/9/2026
Job Description
Stanbic IBTC is positioned to continue to build capacity and create a sustainable talent pipeline within the organization. The organization is running a recruitment exercise for Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses.
The key responsibilities listed below, show the required knowledge for sales and relationship management roles. Please send in your application if you have any knowledge of or interests in managing relationships and if you meet all the criteria required for this role.
Qualifications
- First degree in any field.
- Minimum of 3 – 6 years’ experience
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Experience within the financial industry with experience in managing small businesses.
Additional Information
Behavioural Competencies
- Generating Ideas
- Developing Strategies
- Interpreting Data
- Convincing People
- Team Working
Technical Competencies
- Customer Understanding
- Product Knowledge
- Application and Submission Verification
- Account opening and maintenance
- Product Related Systems
Click here to apply
Manager, Relationship, Ecosystems- South
Job Overview
Business Segment: Business & Commercial Banking
Company: Stanbic IBTC Bank
Location: NG, RV, Port Harcourt, Niger Street
Job Type: Full-time
Job Ref ID: 80441378A-0001
Date Posted: 6/9/2026
Job Description
To contribute to the growth in revenue via existing/new to bank sales as well as assets and liabilitie
Qualifications
- First degree in any field.
- Minimum of 7 – 10 years’ experience in in relationship management and sales
Additional Information
Behavioural Competencies
- Generating Ideas
- Developing Strategies
- Interacting with people
- Directing People
- Making Decisions
Technical Competencies
- Customer Understanding
- Product Knowledge
- Customer Acceptance and Review
- Product Related Systems
Click here to apply
Consultant, Customer Experience
Job Overview
Business Segment: Group Functions
Company: Stanbic IBTC Bank
Location: NG, LA, Lagos, Walter Carrington Crescent
Job Type: Full-time
Job Ref ID: 80453288A-0001
Date Posted: 6/8/2026
Job Description
- Responsible for defining, understanding and adherence to our service standards across the network by making sure that our service touch points are adequately equipped to deliver service optimally.
- Responsible for defining recovery strategies due to service failures as well as service monitoring at different customer touch points.
- Responsible for coordinating service measurement interventions (ISS, Mystery shopping Voice of customer survey etc).
- Track and report trend of exceptions and exceptional service identified in the network.
- Coordinate stakeholder engagement for the team ( Post mystery shopping engagement, post ISS etc.)
- Track and report trend of exceptions and exceptional service identified in the network.
Qualifications
- BSc in any related field.
- Professional Certification can be an added advantage.
Experience:
- Minimum of 5years experience in customer experience/customer facing related roles.
Additional Information
Behavioural Competencies:
- Interacting with People
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Upholding Standards
Technical Competencies:
- Creative Mindset
- Excellent interactive and assertive skill
- Attention to detail.
- Good innovative skills
- Good Excel and Power Point skills
Click here to apply
Business Banker, Enterprise Banking (Nationwide)
Job Overview
Business Segment: Business & Commercial Banking
Company: Stanbic IBTC Bank
Location: NG, LA, Sokoto, Onitsha, Aba, Enugu, Saki, Benin, Yenegoaa, Sokoto, Onitsha, Aba, Enugu, Saki, Benin, Yenegoa
Job Type: Full-time
Job Ref ID: 80447965A-0001
Date Posted: 5/28/2026
Job Description
Stanbic IBTC is positioned to continue to build capacity and create a sustainable talent pipeline within the organization. The organization is running a recruitment exercise for Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses.
The key responsibilities listed below, show the required knowledge for sales and relationship management roles. Please send in your application if you have any knowledge of or interests in managing relationships and if you meet all the criteria required for this role.
Qualifications
- First degree in any field.
- Minimum of 3 – 6 years’ experience
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Experience within the financial industry with experience in managing small businesses.
Additional Information
Behavioural Competencies
- Generating Ideas
- Developing Strategies
- Interpreting Data
- Convincing People
- Team Working
Technical Competencies
- Customer Understanding
- Product Knowledge
- Application and Submission Verification
- Account opening and maintenance
- Product Related Systems
Click here to apply
We will all the best with your applications
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