Higher Health Vacancies – 29 June

To apply, click on the link at the end of the posts and all the best with your applications

Care Worker/Driver

Job Description

Location:

X1 East London 

X1 OR Tambo

X1 Mangaung

X1 Ekurhuleni

X1 Tshwane

X1 City of Johannesburg

X1West Rand

X1 eThekwini

X1 Pietermaritzburg

X1 Polokwane

X1 eNhlanzeni

X1 Rustenburg

X1 Cape Town 

Driving the Mobile

• Provide safe, professional, and efficient driving and messenger services in support of programme activities and mobile outreach.

• Transport clinical teams (Professional Nurse, Enrolled Nurse), clients (where applicable), and programme materials to designated campus and outreach sites.

• Support mobile service delivery through timely coordination, setup, and movement of teams, equipment, and commodities.

• Maintain accurate vehicle logbooks, trip sheets, mileage, and fuel consumption records.

• Conduct daily vehicle inspections to ensure roadworthiness and report defects, incidents, or accidents in line with organisational procedures.

• Coordinate vehicle servicing, maintenance, and repairs with approved service providers.

• Ensure compliance with road traffic regulations, organisational transport policies, and fleet management procedures.

• Safeguard and facilitate the distribution of programme materials, documents, and resources.

HIV Testing Services (HTS) and Client Support

• Conduct community mobilisation and demand-creation activities to recruit clients for HIV Testing Services and related health programmes.

• Provide HIV Testing Services in line with national guidelines and approved testing modalities, including HIV Screening Services (HIVSS) and Index Testing.

• Conduct pre- and post-test counselling and ensure clients receive appropriate support throughout the testing process.

• Support integrated screening and risk identification services under the supervision of Professional and Enrolled Nurses.

• Deliver health education and information on HIV prevention, healthy lifestyles, risk reduction, PrEP, treatment adherence, and available support services.

• Facilitate linkage to care, treatment, and other relevant health and psychosocial support services.

• Maintain confidentiality and uphold ethical standards in all client interactions.

• Participate in outreach and community-based interventions targeting adolescents and young people.

• Maintain accurate and compliant testing records, registers, and reporting data

• Work collaboratively within the multidisciplinary team to ensure seamless, student-centred service delivery across campuses.

Reporting and Administration

• Accurately capture client, testing, and programme data on approved data collection tools and electronic systems.

• Ensure completeness, accuracy, and timely submission of all programme records and reports.

• Maintain organised and secure filing systems for client and programme documentation.

• Compile daily, weekly, and monthly statistics and reports as required.

• Support data verification, quality assurance, and audit processes.

• Ensure compliance with data management protocols, confidentiality requirements, and reporting standards.

• Assist with routine administrative duties to support programme implementation and reporting requirements.

Requirements

Qualifications

• Grade 12 / Matric Certificate.

• Valid Code C1 Driver’s License with a Professional Driving Permit (PDP).

Experience

• Minimum of 6 months’ experience in HIV Testing Services, including counselling, rapid HIV testing, and finger-prick testing.

• Added advantage  training in HIV/AIDS, Sexual and Reproductive Health (SRH), Adolescent and Youth Health, or Community Health will be advantageous

• Certificate in HIV Testing added advantage

• Experience working with adolescents, young people, and vulnerable populations.

• Experience in community outreach, health promotion, and demand-creation activities.

• Experience in data collection, data capturing, and programme reporting.

• Experience driving for programme or community-based interventions will be advantageous.

Attributes

• Team player with a positive attitude.

• High level of integrity and accountability.

• Client-centred and service-oriented.

• Adaptable and flexible to operational requirements.

• Ability to work under pressure and meet deadlines.

• Willingness to travel and work flexible hours, including community outreach activities.

• Commitment to promoting health and wellbeing among adolescents and young people.

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

1,77 of CTC – Group Life

Click here to apply

Human Resources Administrator

Job Description

The Human Resources Administrator provides administrative, operational, and coordination support to the HR function, ensuring accurate record-keeping, efficient HR processes, and compliance with organisational policies and procedures.

The successful candidate will support day-to-day people management functions and assist with HR service delivery across the employee lifecycle, with a strong focus on system administration, data integrity, and process coordination.

Key Responsibilities:

​
Recruitment & Selection Administration

• Administer and maintain the Applicant Tracking System (ATS)
• Upload and manage job requisitions, adverts, and candidate information
• Monitor recruitment workflows and candidate progression
• Schedule interviews and coordinate communication with candidates and panel members
• Ensure candidate documentation is complete and correctly stored
• Generate recruitment reports such as vacancy status and time-to-fill reports
• Provide ATS support to line managers and users
• Manage applicant queries and correspondence through ATS and email
• Support onboarding administration linked to recruitment activities

Employee Records & HR Administration

• Maintain accurate employee records and HR documentation
• Process employee lifecycle changes including appointments, transfers, promotions, and terminations
• Prepare HR documentation such as contracts and confirmation letters
• Maintain leave records and support leave administration
• Coordinate onboarding and exit processes
• Respond to general HR administrative queries

Payroll & Benefits Support

• Collect and verify payroll input data
• Coordinate timesheet submissions and follow up on outstanding information
• Assist with payroll-related queries
• Support administration of employee benefits including medical aid and provident fund
• Ensure alignment between HR records and payroll information

Employee Relations Administration

• Maintain disciplinary, grievance, and employee relations records
• Prepare documentation for hearings and consultations
• Schedule employee relations meetings and hearings
• Maintain confidentiality of all employee relations information

Performance Management Support

• Coordinate performance management administration
• Track submission of performance agreements and reviews
• Maintain performance management records
• Send reminders regarding key performance deadlines
• Assist with performance-related reporting

Training & Development Administration

• Coordinate training logistics and schedules
• Maintain training attendance registers and records
• Capture training information for reporting purposes
• Support Workplace Skills Plan (WSP) and ATR submissions
• Track employee participation in training initiatives

HR Reporting & Data Management

• Maintain accurate HR data and records
• Generate HR reports including headcount, leave, turnover, and recruitment reports
• Maintain HR dashboards and trackers
• Support HR audits and data validation processes

HR Compliance & Governance

• Ensure HR documentation complies with policies and legislation
• Maintain compliance checklists and audit-ready records
• Support internal and external audits
• Track expiry dates for contracts and related documentation
• Ensure confidentiality and secure handling of HR information
• Escalate risks and non-compliance issues where necessary

Minimum Requirements

Qualifications

• National Diploma or Degree in Human Resources Management, Industrial Psychology, or related field
  

Advantageous

• Exposure to payroll processes
• Experience supporting system-based HR environments
• Registration with a recognised HR professional body
• Valid South African driver’s licence and willingness to travel

Requirements

• High level of confidentiality and integrity
• Strong administrative and organisational skills
• Attention to detail and accuracy
• Good communication and interpersonal skills
• Ability to meet deadlines and manage multiple tasks
• Ability to work under pressure
• Strong systems orientation and data management capability
• Willingness to learn and adapt to technology-driven processes
• Problem-solving ability and initiative
• Goal-oriented mindset

Click here to apply

Disability Officer/Occupational Therapist

Job Description

Location:

X1 East London

X1 Mangaung

X1 Tshwane

X1 eThekwini

X1 Polokwane

X1 eNhlanzeni

X1 Rustenburg

X1 Cape Town

Clinical Assessment 

1. Conducts comprehensive evaluations to identify patient limitations with respect to cognitive, physical and behavioural abilities

2. Create personalised and realistic therapy goals

3. Designing and implementing evidenced based therapy sessions

4. Provide the necessary support that improve daily living skills and physical or cognitive functions

5. Assess, recommend and training patients on assistive devices, wheelchairs and home or workplace accessibility

6. Design rehabilitation programmes (medical, educational and vocational) to help patients return to work or re-enter society

7. Manage daily patient schedules, meet productivity targets and handle administrative duties efficiently.

8. Ensure clinical certification are current

9. Attend the necessary training and ensure adherence to health, safety and ethical standards

Stakeholder Management and Relationships

1. Develop home care plans and train family members, caregivers and employers on how to properly support the patient’s independence

2. Building and maintaining partnerships with other occupational therapists, health care worker, medical specialists and disability organisations to stay updated on new processes and emerging standards

3. Engage internal and external audiences through effective written and verbal communication

4. Encourage and value feedback

5. Establish efficiency channels and databases to resolve stakeholder queries and complaints

6. Collaborate with other internal departments to satisfy other priority stakeholders

Reporting and Accountability    

1. Maintaining accurate, legally compliance medical records, progress notes and functional capacity reports

2. Update and report on amongst others the departmental operational annual plans, and KPIs, stakeholders’ issues, query management and interventions, internal and external audits and risk

3. Ensuring quality and safeguard reports in place which will include critical incidents, complaints and feedback, registration and intake data, service delivery, academic and workplace accommodations.

Requirements

Qualification

• Bachelor Degree in Occupational Therapy or Bachelor of Science (Bsc) in Occupational Therapy

• Registered with the Health Professions Council of South Africa (HPCSA) under the Professional Board for Occupational Therapy, Medical Orthotics, Prosthetics and Arts Therapy

Advantageous

• Experience in private or public institutions or NGO’s or funding organisation 

• Understanding of legislative and business climate pertaining to disability

• Experience in liaising with various stakeholders

• Experience in the social and health sector projects

Experience

• 1000 hours of supervised clinical fieldwork

• One year community service

• 1 to 3 years’ experience in Disability Services or Health Management or Inclusive Education

• 1 to 3 years’ experience in Occupational Therapy, Social Work or Inclusive Teaching

• Demonstrated proficiency in Microsoft Package (Ms Word, PowerPoint and Excel)

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

1,77% of CTC – Group Life

Click here to apply

HR Officer

Job Description

Recruitment and Selection

1. Co-ordinate the end-to-end recruitment process (drafting adverts, shortlisting, and arranging interviews)

2. Conduct background and verification checks

3. Facilitate the onboarding and induction programs for all new starters

4. Ensure all new starters have current and signed job descriptions in place

5. Maintain an updated recruitment status report

6. Support workforce planning by tracking vacancies, acting positions and organisational structure changes

7. Maintain recruitment metrics (time-to-fill, cost-per-hire, source effectiveness)

8. Ensure recruitment practices support Employment Equity targets

Employee Retention and Culture

1. Facilitating the onboarding and induction program to ensure new hires feel welcomed and aligned to organisations values

2. Administering and analysing annual survey to gauge staff morale

3. Conducting formal interviews with departing staff to identify causes of turnover

4. Promote wellness programmes, mental health workshops, health screenings or counselling services, and communicate available services to staff

5. Monitor employee engagement with LYRA and provide feedback

Payroll and Benefits Administration

1. Perform payroll administrative functions, through gathering and providing payroll inputs for respective portfolio

2. Orient staff on the usage of the ESS.

3. Coordinate & follow through timesheet completion processes and submission to ensure payroll allocation accuracy.

4. Support in salary reviews and the administration of compensation benefits.

5. Ensure compliance with payroll deadlines and reporting requirements.

6. Administer employee benefits, including medical aid, provident funds, and other compensation-related programs.

Employee Relations and Compliance

1. Provide support on labour law compliance, including BCEA, LRA, EEA, and OHSA in ensuring follow ups and implementation

2. Support management in resolving employee relations issues and implementing fair solutions.

3. Maintain the Employment Equity (EE) plan and assist in the submission of the annual EEA2 and EEA4 reports to the Department of Labour.

4. Assist with preparation of documentation for disciplinary hearings, grievances and appeals

5. Maintain an employee relations case register and outcomes tracker

6. Liaise with external stakeholders (CCMA, bargaining councils, labour consultants) when required

7. Support implementation of corrective actions following disputes or arbitrations

Employee Performance Management

1. Administer the annual performance appraisal cycle

2. Track & support one on one performance meeting reminders to Line Managers

3. Record and file performance management contracts and or warnings and disciplinary outcomes for respective district.

4. Assist Line Manager in identifying underperformance and drafting Performance Improvement Plans

5. Monitor compliance to performance management timelines and escalation of non-compliance

6. Generate performance reports to support management decision-making

7. Support alignment of individual performance objectives with departmental and organisational goals

HR Administration and Support

1. Implement a systematic filing system to maintain HR records securely and confidentially.

2. Maintain accurate electronic and physical employee file (POPIA compliant)

3. Maintain and update staff files regarding salary, benefits, transfers, promotions, and terminations.

4. Process UI19 forms and coordinate employee exit checklists to conclusion

5. Track and follow up on payments with the Finance Department

6. Ensure adequate stock of stationery is available and reorder supplies as necessary

7. Collaborate closely with the HR Manager to ensure HR policies and practices are aligned with the organisations mission, vision, and values.

8. Support HR planning and strategy development to enhance organisational effectiveness

9. Interpret and communicate HR Policies, procedures and programmes to Line Managers.

10. Support the implementation of all HR Operational Plans and strategic goals.

11. Generate monthly HR reports (headcount, turnover, leave, absenteeism, exit trends)

12. Support continuous improvement of HR systems, workflows and templates

13. Maintain HR dashboards for management reporting

Training and Development

1. Collate data for the workplace skills plan (WSP) and Annual Training Report (ATR) for SETA submission

2. Co-ordinate internal and external training interventions

3. Maintain training records and evaluate training effectiveness

4. Support onboarding learning paths and role-specific development plans

5. Assist in identifying critical skills gaps that impact service delivery

HR Compliance, Risk and Governance

1. Maintain HR compliance checklists aligned to labour legislation and organisational policies

2. Support internal and external audits by providing accurate HR documentation

3. Monitor expiry of fixed-term contracts, probation periods, visas and professional registrations

4. Ensure POPIA compliance across all HR processes and records

5. Flag HR-related risks and non-compliance issues to the HR Manager timeously

Requirements

Qualification

• Bachelor’s degree or National Diploma in Human Resources Management or Industrial Psychology or related

• 3 to 5 years’ work experience of generalist HR experience within either a public or private environment

Experience

• Sound working knowledge and understanding of South African Legislative requirements (LRA, BCEA, EEA & SDA)

• Understanding of the HR value chain and processes

• Proven ability to manage multiple priorities

• Excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

• Experience in disciplinary processes, CCMA cases

Advantageous

• Registration with South African Board of Personnel Practices

• Working knowledge of VIP Payroll System or similar

• A valid SA drivers’ license with a willingness to travel.

Behavioral competencies

• Must be a South African national with fluency in English (written and spoken)

• High level of integrity and confidentiality

• Excellent planning and organizing

• Good Interpersonal skills and confidence

• Good judgment and initiative

• Strong mediation skills

• Organized and deadline driven individual.

• A strong team player with excellent interpersonal skills.

• Ability to perform under extreme pressure and take initiative in resolving problems.

• Attention to detail

• Change Management

• Goal orientation

• Strong knowledge of South African labour laws and HR best practices

• Analytical and reporting capability (HR metrics and trends)

• Stakeholder relationship management

• Sound understanding of organisational culture and change dynamics

• High attention to ethical conduct and governance

• Ability to translate HR policy into practical application

Click here to apply

Enrolled Nurse

Job Description

 Location:

X1 East London

X1 OR Tambo

X1 Mangaung

X1 Ekurhuleni

X1 Tshwane

X1 City of Johannesburg

X1West Rand

X1 eThekwini

X1 Pietermaritzburg

X1 Polokwane

X1 eNhlanzeni

X1 Rustenburg

X1 Cape Town

Service delivery

• Conduct basic vulnerability screening for communicable and non-communicable conditions to identify risks and refer appropriately, including:

1. COVID-19

2. HIV/AIDS (support HTS)

3. STIs

4. TB

5. Mental health (basic screening and referral)

6. Hypertension and diabetes (basic screening)

• Support campus-based COVID-19 screening initiatives to reduce transmission

• Provide HIV Testing Services (HTS) in line with guidelines and refer clients for further management and care

• Support TB screening, adherence education, and refer clients for preventive therapy and treatment.

• Assist with reproductive health services, including pregnancy screening and referral to appropriate care

• Provide short-acting contraceptives and support family planning education, with referral for long-acting methods where required.

• Assist with cervical cancer screening programs (e.g., preparation, patient support, and follow-up coordination) in collaboration with relevant services

• Ensure effective referral and linkage to care for all identified conditions, including follow-up support

• Utilize telemedicine to support:

• Virtual health education and counseling

• Remote follow-ups and adherence support

• Screening guidance and referral coordination

• Continuity of care, especially for remote or underserved students

• Maintain accurate clinical records, data capture, and reporting in accordance with protocols and confidentiality standards

• Adhere to infection prevention and control (IPC) measures and support quality assurance in service delivery

Communication and Advocacy

• Participate in various trainings with district health and Higher Health training programs, including the use of telemedicine platforms for continuous professional development

• Participate in district health forums and AIDS councils with Campus Health & Wellness coordinators, incorporating virtual/telemedicine-enabled engagements where applicable

• Participate in local forums with Campus Health & Wellness coordinators, utilizing both in-person and telemedicine channels to strengthen collaboration and outreach

• Liaise with relevant partners for support, including coordination and promotion of telemedicine and digital health services

• Liaise with health facilities for the collection of testing kits, supplies, and commodities, as well as the delivery of specimens to assigned facilities, and support telemedicine-based referrals and results communication

• Monitor the health status of students and staff through both direct engagement and telemedicine platforms to enable timely interventions and follow-up

• Set up and manage schedules for campus clinic visits and mobile testing stations, while integrating telemedicine sessions to expand access to health services and improve service coverage.

Health Safety & Wellness

• Support the implementation of health promotion and disease prevention programmes (e.g., smoking cessation, physical activity, healthy eating) for students and staff, including virtual health education and follow-up through telemedicine

• Observe and report potential health and safety risks within the campus environment, and support emergency and disaster preparedness activities in line with institutional protocols

• Facilitate access to healthcare and wellness services by screening, referring, and directing students and staff to appropriate services (e.g., rehabilitation, disability support, GBV, mental health, LGBTQI+ services), including coordination of telemedicine-based referrals

• Assist with basic health education and counseling on physical and mental health concerns, and refer students to appropriate support services, including virtual counselling where available

• Support the management of health commodities by assisting with stock control, storage, and distribution of medical supplies in accordance with guidelines

• Ensure safe handling, segregation, and disposal of medical waste in compliance with infection prevention and control (IPC) standards and health regulations

Administration

• Maintain general facilities administration at both campus and provincial office level, including coordination of telemedicine infrastructure and digital health systems

• Ensure proper waste disposal in accordance with health regulations, including management of medical waste in line with infection prevention and control standards

• Maintain stock control, inventory management, and proper storage of medical supplies and commodities, including tracking usage for both in-person and telemedicine-supported services

• Ensure that specimen handling, collection, and delivery are conducted strictly in accordance with health regulations, including coordination of results and feedback via telemedicine platforms where applicable

• Manage and maintain all assets, including medical equipment and telemedicine tools and devices

• Oversee the management and supervision of staff allocated to the clinic, including coordination of both on-site and telemedicine service delivery

• Maintain accurate registers for reporting daily statistics of students and staff attended to, including those reached through telemedicine services

• Document all student and staff illnesses and injuries, ensuring proper record-keeping across both physical and telemedicine consultations

Data Reporting

• Maintain a register for reporting of stats of students and staff attended to daily.

• Documenting all students & staff illnesses and injuries.

• Developing reports as per DOH and Higher Health reporting templates.

• Submit daily, weekly, monthly reports of student & staff health status as agreed with Management.

• Provide comprehensive, safe and effective evidence based clinical procedures to achieve identified health outcomes

• Assists in efficient clinic preparation and closure to achieve blood collection targets.

• Fulfil the responsibilities of this role in accordance with the South African Nursing Council

• Ensure that phlebotomy procedures are undertaken professionally according to standard operating procedures

• Undertake basic physical check/assessment according to scope of practice.

• Assist other health professional in the pre-screening, treatment and care of patients.

• Update TB, HIV and ART Clinical Stationery

• Plan and evaluate clinical procedures in consultation with the multidisciplinary team

• Provide progress reports and recommendations on increasing the effectiveness and efficiency of processes

​

Requirements

Qualification

• Enrolled Nurse Qualification

• Current registration with the South African Nursing Council.

• HIV/AIDS Counseling and Management Certificate.

Experience

• Minimum 2 years’ related experience and/or training

• Minimum 3 years’ experience in clinical or public health research

• Extensive counseling experience Mid-level computer skills essential

• Intermediate Microsoft Office skills (Excel, Word, PowerPoint)

• Minimum 3 years’ experience in HIV/AIDS and TB related accountabilities

• Blood collection for baseline, PCR and viral load

Attributes

• Good interpersonal skills and confidence

• Attentive to detail

• Maintain confidentiality

• Ability to utilize available data to provide appropriate recommendations;

• Excellent oral and written communication skills

• Excellent interpersonal skills

• Ability to multi-task combined with ability to prioritize tasks and ability to learn quickly

• A valid driver’s license is essential

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

1,77% of CTC – Group Life

Click here to apply

Professional Nurse

Job Description

Location:

X1 East London

X1 OR Tambo

X1 Mangaung

X1 Ekurhuleni

X1 Tshwane

X1 City of Johannesburg

X1West Rand

X1 eThekwini

X1 Pietermaritzburg

X1 Polokwane

X1 eNhlanzeni

X1 Rustenburg

X1 Cape Town

Clinical Service Delivery

• Conduct vulnerability screening across communicable and non-communicable diseases for early detection of risk and prompt intervention, including:

• COVID-19 screening at campuses to prevent the spread of the virus

• HIV/AIDS targeted testing

• Sexually Transmitted Infections (STIs)

• Tuberculosis (TB)

• Gender-Based Violence (GBV)

• Mental health

• Hypertension

• Diabetes Mellitus

• Cervical cancer

• Breast cancer

• Prostate cancer

• Penile cancer

• Utilize telemedicine to support virtual screening, remote consultations, follow-ups, health education, referrals, and continuity of care

• Provide HIV Testing Services (HTS) and ensure linkage to appropriate interventions based on test results, including telemedicine-supported counselling, follow-up, and adherence support

• Promote TB preventive therapy at the counselling stage, including telemedicine-enabled adherence monitoring and support

• Render maternal and women’s health services by providing pregnancy screening and referring pregnant individuals to appropriate interventions, supported by telemedicine for ongoing monitoring

• Conduct cervical cancer screenings (smears) in collaboration with National Health Laboratory Services (NHLS), including telemedicine-supported follow-up consultations and results management

• Provide short- and long-acting contraceptives, supported by telemedicine for counselling, adherence support, and management of side effects

• Ensure effective referral, linkage to care, and follow-up of all clients, including telemedicine-based tracking and support

• Maintain accurate clinical records, reporting, and data management in line with health information systems and confidentiality standards

• Implement infection prevention and control (IPC) measures and ensure quality assurance in all clinical service delivery activities

Communication and Advocacy

• Participate in various trainings with district health and Higher Health training programs, including the use of telemedicine platforms for continuous professional development

• Participate in district health forums and AIDS councils with Campus Health & Wellness coordinators, incorporating virtual/telemedicine-enabled engagements where applicable

• Participate in local forums with Campus Health & Wellness coordinators, utilizing both in-person and telemedicine channels to strengthen collaboration and outreach

• Liaise with relevant partners for support, including coordination and promotion of telemedicine and digital health services

• Liaise with health facilities for the collection of testing kits, supplies, and commodities, as well as the delivery of specimens to assigned facilities, and support telemedicine-based referrals and results communication

• Monitor the health status of students and staff through both direct engagement and telemedicine platforms to enable timely interventions and follow-up

• Set up and manage schedules for campus clinic visits and mobile testing stations, while integrating telemedicine sessions to expand access to health services and improve service coverage.

Health Safety & Wellness

• Implement disease prevention programs (e.g., smoking cessation, physical activity, healthy eating) for students and staff, utilizing telemedicine platforms for virtual health promotion, education, and ongoing support

• Observe and assess the work and campus environment for potential dangers and hazards, and oversee the implementation of emergency and disaster preparedness programs, including telemedicine-enabled communication and coordination where appropriate

• Serve as a gatekeeper for healthcare services, including rehabilitation, disability support, GBV, LGBTQI+ services, and other wellness needs, while facilitating access through both in-person and telemedicine-based referrals and consultations

• Assist with counselling of students on physical and mental health issues, and guide them toward community resources and support programmes, including virtual counselling and follow-up via telemedicine

• Ensure effective management of health commodities, including forecasting, storage, stock control, and distribution of medical supplies and consumables

• Oversee and ensure proper management and safe disposal of medical waste in line with health and safety regulations and infection prevention and control (IPC) standards

Administration Reporting 

• Maintain general facilities administration at both campus and provincial office level, including coordination of telemedicine infrastructure and digital health systems

• Ensure proper waste disposal in accordance with health regulations, including management of medical waste in line with infection prevention and control standards

• Maintain stock control, inventory management, and proper storage of medical supplies and commodities, including tracking usage for both in-person and telemedicine-supported services

• Ensure that specimen handling, collection, and delivery are conducted strictly in accordance with health regulations, including coordination of results and feedback via telemedicine platforms where applicable

• Manage and maintain all assets, including medical equipment and telemedicine tools and devices

• Oversee the management and supervision of staff allocated to the clinic, including coordination of both on-site and telemedicine service delivery

• Maintain accurate registers for reporting daily statistics of students and staff attended to, including those reached through telemedicine services

• Document all student and staff illnesses and injuries, ensuring proper record-keeping across both physical and telemedicine consultations

• Develop reports in line with Department of Health (DOH) and Higher Health reporting templates, incorporating data from both in-person and telemedicine service delivery

Data Reporting

• Submit daily, weekly, and monthly reports on student and staff health status as agreed with management, ensuring inclusion of telemedicine service utilization and outcomes

• Collect, record, and maintain accurate data on all health services rendered to students and staff, including clinical and telemedicine consultations

• Capture daily service statistics, including screenings, tests conducted, treatments provided, and referrals made

• Maintain electronic and manual health records in line with Department of Health (DOH) data management and confidentiality standards

• Ensure accurate and timely input of data into relevant health information systems and reporting platforms

• Track and report on key health indicators (e.g., HIV, TB, STI, NCDs, mental health, GBV cases)

• Monitor and report on telemedicine utilisation, including virtual consultations, follow-ups, and outcomes

• Compile and submit daily, weekly, and monthly reports as per DOH and Higher Health reporting requirements

• Ensure proper documentation of referrals, linkage to care, and follow-up outcomes

• Maintain data quality through regular verification, validation, and error checking

• Support data-driven planning and decision-making by providing accurate and timely reports to management

• Ensure compliance with data protection, student confidentiality, and ethical standards in all reporting activities

Requirements

Qualification

• A 3 or 4 year National diploma or Bachelor’s degree in Nursing Science

• Registration with the South African Nursing Council or HPCSA

• NIMART certified or ability to obtain within a reasonable time

Experience

• At least 1 – 2years relevant nursing experience

• Experience in the public health sector would be advantageous

• Mid-level computer skills essential

• A valid driver’s licence essential

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity 

1,77% of CTC – Group Life

Click here to apply

Chief of Staff

Job Description

Strategic Alignment

1. Assist the CEO in developing long term strategies and ensuring all departments are aligned to the organisation mandate and objectives.

2. Ensuring all Executive decision and reporting structures adhere to King IV principles.

3. Acting as a primary bridge between the Board and Sub Committees and the Executive team to ensure Board mandates are operationalised.

4. Keeping the CEO updated regarding any legislative changes.

5. To work with other executive team in fostering a culture that promotes high performance, ethical leadership, accountability, and good governance in the organisation.

Operational Oversight and Executive Office Management

1. Representing the CEO in meetings where decision making is required.

2. Leading critical and sensitive initiatives such as facility expansions or turn around strategies, digital transformation or strategic repositioning.

3. Streamlining internal processes and driving cross functional collaboration

4. Lead the Executive Office to ensure the CEO’s office operates with maximum efficiency and strategic alignment.

5. Strategically manage the CEO’s calendar, prioritising high impact engagements to ensure alignment to Higher Health’s objectives.

6. Oversee the end-to-end preparation of technical documentation and briefing materials for the CEO’s official functions and strategic meetings.

7. Serve as a scribe for the CEO, ensuring accurate documentation of meetings, decisions, and follow up actions.

8. Ensure seamless information flow and tracking of all correspondence.

9. Oversee the end-to-end development of presentation material and formal record keeping for the Office of the CEO

Stakeholder Management and Relationships

1. Engage stakeholders on matters of interest and influence.

2. Lead the end-to-end strategy and execution of high stakes executive events to ensure seamless stakeholder alignment and advancement of core business objectives.

3. Establish efficiency channels and databases to resolve stakeholder queries and complaints.

4. Collaborate with other internal departments to satisfy other priority stakeholders.

5. Collaborate with external partners namely the NSF and other partners.

6. Managing expectations with effective communication in relation to what will be delivered, when and how.

7. Represent the organisation in internal and external stakeholder engagements when the CEO is unavailable.

Strategic Communications and Brand Positioning

1. Oversee and quality-assure CEO, Ministerial, and Executive communications, including speeches, briefing notes, talking points, presentations, opinion pieces, and official correspondence.

2. Provide strategic leadership to the Communications Department, ensuring effective management and staff supervision.

3. Develop, lead, and implement Higher Health’s integrated communications strategy, aligned to the organisation’s mandate as the designated wrap-around support institution of the Department of Higher Education and Training (DHET).

4. Provide strategic communications advice to the CEO, EXCO, and senior leadership, particularly on public positioning, stakeholder engagement, and reputational risk.

5. Approve and guide the development of high-quality content, including reports, newsletters, campaigns, publications, videos, and advocacy materials.

6. Develop and drive the strategic positioning of the Higher Health brand, ensuring alignment with the organisation’s mandate, values, and strategic objectives.

7. Identify and leverage opportunities for strategic brand exposure, including conferences, awards, partnerships, publications, and high-level platforms.

8. Support the CEO in positioning Higher Health as a credible, trusted, and influential national and international institution within the Post-School Education and Training (PSET) sector and broader development landscape.

9. Ensure consistent brand messaging, tone, and identity across all CEO-led engagements, communications, platforms, and strategic initiatives.

People Management and Leadership

1. Lead the acquisition, selection and orientation of employees in line with the organisations EE targets.

2. Training and workshopping direct reports on news strategic developments in the departments

3. Leading, coach and mentor departmental teams to achieve the goals and objectives.

4. Build a high-performance culture and establish clear career development paths.

5. Ensure timely completion, quality, and alignment of performance contracts for all staff in the Department.

6. Provide effective performance management through regular monitoring, mid-year reviews, and annual performance evaluations.

7. Manage performance, contracts, and timesheets for Technical Advisors and Consultants

8. Manage performance, contracts, and timesheets for staff and Consultants.

9. Drive team performance through structured delegation and defined accountability.

10. Oversee team attendance and conduct in strict alignment with organisation policy and labour regulations.

11. Facilitate regular alignment sessions with the team to track performance, address challenges and sync priorities.

Reporting and Accountability 

1. Develop, update and report on amongst others the departmental strategic annual plans, and KPIs, operational plans, strategic stakeholders’ issues, query management and interventions, internal and external audits and risk.

2. Ensure timeous reporting from the Office of the CEO to donors and funders.

3. Ensure all reporting is compliant with existing agreements and accurately tracked progress agreed upon targets.

Closing date: 12 June 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply.  

Requirements

• Master of Business Administration (MBA) or Master of Public Administration (MPA) or equivalent

• Bachelors Degree in Business Administration, or Management, or Law, or Public Policy or Economics or similar

• Bachelors Degree in Public Relations, Journalism or Communications or similar

• Newsroom Knowledge

• Project Management Experience

• Understanding of publications production process

• 8 to 10 years senior management experience, or strategic advisory experience in a private or public institution 

• Experience in liaising with various stakeholders

• Experience in managing a unit and/or department

• Experience in managing special projects

• Experience in private or public institutions or NGO’s or funding organisation or post school education and training in Higher Education

• Experience in identifying new business opportunities including fundraising initiatives.

• Experience in public relations, broadcast media and serving as lead spokesperson

• Demonstrated proficiency in Microsoft Package (Ms Word, PowerPoint and Excel)

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

1,77% of CTC – Group Life

Click here to apply

Registered Counsellor

Job Description

Location:

X1 OR Tambo

X1 East London

X1 Mangaung

X3 Head Office – Centurion

X1 eThekwini

X1 Pietermaritzburg

X1 Polokwane

X1 eNhlanzeni

X1 Rustenburg

X1 Cape Town

Psychological Intervention

·       Conduct a range of supportive, developmental, and preventative psychological interventions to promote student well-being and enhance functioning within a campus environment.

·       Deliver structured, evidence-based interventions (individual and group) appropriate to the scope of a Registered Counsellor, with a focus on early intervention and brief support.

·       Design and implement sub-components of intervention programmes, aligned to institutional priorities, student needs, and integrated campus health strategies.

·       Facilitate psychoeducational workshops, presentations, and campaigns to promote mental health awareness, resilience, and help-seeking behaviour across the campus community.

·       Provide preventative and developmental counselling services across individual, group, and community/system levels, supporting academic success and psychosocial adjustment.

·       Conduct basic psychological screening and risk identification to enable timely referral to appropriate internal or external specialised services.

·       Deliver supportive psychological interventions to enhance emotional regulation, coping skills, and overall mental well-being.

·       Develop and implement preventative interventions and mental health promotion programmes tailored to the student population, including high-risk and vulnerable groups.

·       Provide counselling and support in collaboration with interdisciplinary teams (e.g., health services, academic support, student affairs) to ensure holistic care.

·       Deliver tele-psychosocial support services to improve accessibility and continuity of care, particularly for off-campus and international students.

·       Work within a flexible service delivery framework, including extended or adaptable hours, to meet the needs of a diverse student population across varying schedules and time zones.

·       Contribute to reducing demand on the broader mental health system through early identification, brief interventions, and effective referral pathways.

Policy & Standards Implementation

• Assist in the development and review of policies, protocols, and guidelines informed by psychological theory, evidence-based practice, and regulatory standards, ensuring relevance to the higher education context.
• Support the adaptation and implementation of institutional mental health policies and standards to promote accessible, student-centred, and preventative care across campus systems.
• Participate in the design, coordination, and evaluation of psychologically informed programmes and interventions across diverse campus settings, ensuring alignment with institutional priorities and student needs.
• Contribute to the integration of mental health standards within interdisciplinary campus services, strengthening collaboration across student affairs, health services, and academic support units.
• Monitor and support compliance with professional, ethical, and regulatory frameworks (e.g., HPCSA scope and guidelines), ensuring quality and consistency of services.
• Support the evaluation and continuous improvement of programmes and policies, incorporating data, student feedback, and emerging best practices.
• Contribute to strengthening preventative and early intervention frameworks that reduce pressure on specialised mental health services and improve access to care.
• Support the inclusion of tele-psychosocial services and flexible delivery models within policy and programme standards to enhance accessibility for diverse and international student populations.

Referral and Care Coordination

• Conduct appropriate assessment and screening to identify students requiring higher-level or specialised psychological care.
• Facilitate timely and ethical referrals to Psychologists and other mental health professionals, in line with scope of practice and HPCSA guidelines.
• Establish and maintain clear referral pathways and partnerships with internal and external psychologists to ensure continuity and quality of care.
• Provide case coordination and follow-up support to ensure referred students successfully access services and remain engaged in care.
• Collaborate with psychologists and multidisciplinary teams to support integrated care planning, particularly for complex or high-risk cases.
• Maintain accurate documentation and confidentiality standards throughout the referral process.
• Contribute to strengthening a stepped-care model, ensuring efficient use of campus counselling services while reducing pressure on specialised mental health services.
• Monitoring & Reporting
• Maintain accurate and confidential records of counselling sessions, interventions, and client outcomes in line with HPCSA and institutional standards.

• Monitor student engagement, service utilisation, and presenting concerns to identify trends, risks, and emerging mental health needs on campus.
• Track and report on key service indicators (e.g., number of students supported, types of interventions, referrals made, response times, and case outcomes).
• Monitor the effectiveness of psychological interventions and programmes, using feedback, outcomes data, and continuous improvement approaches.
• Document and report on referral pathways and case progression, including linkage to psychologists and other specialised services.
• Contribute to early warning systems by identifying high-risk cases or trends requiring escalation or institutional response.
• Prepare regular reports (monthly/quarterly) for management and stakeholders, highlighting performance, gaps, and recommendations for service improvement.
• Support data-driven decision-making by providing insights to strengthen preventative programming, resource allocation, and service delivery models.
• Ensure compliance with data protection, confidentiality, and ethical reporting standards.
• Contribute to institutional reporting requirements aligned to mental health strategy, student success outcomes, and system-level indicators.

Requirements

•  Professional Bachelor’s degree in Psychology
• Bachelor Honours degree or the equivalent to the BPsych degree that incorporates an approved 6 months or 720-hour face-to-face practicum.
• Registered with the HPCSA as a Registered Counsellor
• 5 years of relevant Counselling experience
• A valid driver’s license essential
• Professional ethics and conduct
• Interviewing techniques

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity 

1,77% of CTC – Group Life

Click here to apply

Clinical/Counselling Psychologist

Job Description

Location:

X1 East London

X2 Tshwane – Head Office

X1 eThekwini

X1 Limpopo

X1 Cape Town

Provision of psychosocial intervention to the beneficiaries

• Provide individual (face-to-face and online) and group therapy to beneficiaries of care through approved service delivery platforms.

• Facilitate therapeutic and support groups both in-person and via virtual platforms to improve accessibility and reach.

• Design and deliver prevention and health promotion programmes, including but not limited to:

• Stress management

• Assertiveness and conflict management

• Study skills development

• Suicide prevention and awareness

• Gender-based violence (GBV) prevention and response

• Exam/test anxiety management

• Provide and supervise structured dialogues and engagements on Gender-Based Violence (GBV) and mental health through both in-person and online platforms.

• Deliver psycho-education on mental health and GBV to beneficiaries of care using blended approaches (face-to-face, virtual sessions, and digital platforms).

• Support crisis management through participation in and/or oversight of call centre services, including telephonic and online counselling for individuals in distress.

• Facilitate timely response to mental health crises through telephonic support, virtual consultations, and referral pathways where necessary.

• Coordinate and distribute Information, Education, and Communication (IEC) materials to promote awareness, demand creation, and community engagement, including digital dissemination through online channels.

Support capacity-building initiatives within the organization

• Provide training to healthcare workers (CCC and CCWs) and Registered counsellors in line with the approved training plan and/or identified capacity-building needs.

• Participate in seminars, workshops, and conferences as part of continuous professional development and to enhance knowledge and skills.

• Contribute to content development by participating in radio interviews and related media engagements, including initiatives such as being featured in radio stations approved by the Senior Psychologist and DOP

• Support the development of communication materials by contributing relevant content and articles for newsletters and other publications.

Stakeholder management and engagement

• Participate in stakeholder meetings and engagements to strengthen collaboration and alignment with programme objectives.

• Provide regular, accurate reports and feedback to stakeholders in line with organisational policies, standards, and reporting requirements.

• Maintain effective communication and relationships with key stakeholders to support service delivery and programme sustainability.

• Ensure timely escalation of key issues, risks, and service gaps to relevant stakeholders where necessary.

Strategic management and leadership

• Attend Psychosocial support and Provincial meetings to provide updates, share insights, and contribute to continuous improvement of programme implementation.

• Supervise and support allocated teams and individuals, ensuring adherence to clinical standards, performance expectations, and professional development

• Participate in forums, committees, and working groups as delegated, representing the programme where required.

• Monitor service delivery and escalate challenges, risks, or gaps to relevant management structures in a timely manner.

Monitoring, Evaluation and Reporting

• Collect, analyse, and submit accurate monthly data and reports in the prescribed format, ensuring compliance with organisational requirements and timelines.

• Monitor programme performance and service delivery (including face-to-face, online, and call centre services) to inform continuous improvement.

• Provide timely feedback on trends, outcomes, and challenges to support decision-making and programme strengthening.

Requirements

Qualification

• Bachelor Degree in Psychology

• Postgraduate qualification in Psychology

• Current Registration with the Health Professions Council of South Africa (HPCSA) as a Clinical Psychologist.

Experience

• At least 1-2 experience working as a psychologist post registration.

• Management experience is an added advantage.

• Advanced computer literacy, including MS Excel and Pastel

• Valid driver’s license

Attributes

• Excellently articulate in English

• Communication skills

• Must be willing to travel

• Ability to multi-task

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

1,77% of CTC – Group Life

Click here to apply

Medical Officers

Job Description

Location

X1 East London

X2 Centurion

X1 eThekwini

X1 Capricon

X1 Cape Town

Strategic Clinical Services

1. Keeping abreast of updates and new government policies in the Department of Health ensuring alignment and adaptation for Higher Health interventions

2. Providing training to direct reports on these new policy changes at the Department of Health

3. To implement the design, development, maintenance, and implementation of the Clinical Services unit business strategic and operational initiatives that enable business optimisation with a key focus on Telemedicine, mobile clinics and oversight of fleet management

4. Maintain epidemic preparedness and provide operational oversight for mental health and disability support services

5. Ensure that the image and reputation is maintained of Higher Health in the eyes of the medical community and public at large

Operational Management

1. Implement the overall departmental policy, systems, business processes and procedures

2. Provide clinical excellence by identifying needs and establishing opportunities

3. Assure effective health care across sites

4. Ensuring consistent delivery of a quality service across the sites.

5. Collaborate with a team of Professional Nurses and Auxiliary Nurses who are Specialists in their field and who will be committed to implementing the vision, mission and goals of Higher Health.

6. Implement the infrastructure for doctor participation in matters concerning the provision of services

7. Experience in having supported and implemented clinical services in a telemedicine centre

8. Experience in having supported and implemented mobile clinics with fleet management.

9. Manage relief schedule to ensure continuous patient coverage while providing nursing staff with recuperative internals

10. Establish and implement standard operating procedures and protocols

11. Facilitate and support medical disability assessments

12. Co-ordinate emergency medical response and dispatch

13. Maintain optimal stock levels for critical supplies.

Telemedicine 

1. Conduct the clinical tele-consultation which will include conducting medical history, active virtual observations and remote symptoms evaluation and review of any biometric patient data if available

2. Formulate diagnoses and design virtual treatments

3. Identify high risk red flags and directing critical patients to physical emergency services

4. Ensure digital workflow management in place including issuing digital prescriptions, laboratory reports, radiology requests and writing electronic referrals letters to transition patients to in person specialists

5. Ensure that digital care plans, educational resources and sick certificates are shared via secure patient portals

6. Ensure a secure, private physical environment to uphold patient confidentiality (POPIA)

7. Ensure all telehealth operations comply with the Health Professions Council of South Africa (HPCSA) Telemedicine Guidelines

8. Ensure protocols are in place for securing digital informed consent and maintaining data confidentiality.

Stakeholder Management and Relationships

1. Engage stakeholders on matters of interest and influence

2. Actively manage stakeholder engagement with the Department of Health to facilitate operational strategy

3. Ensure clinical oversight of professional nurses and auxiliary nurses to ensure service excellence

4. Engage internal and external audiences through effective written and verbal communication

5. Establish efficiency channels and databases to resolve stakeholder queries and complaints

6. Collaborate with other internal departments to satisfy other priority stakeholders

People Management and Leadership

1. Represent the organisation professionally

2. Build strong relationships with other Doctors, Nurses and other partners

3. Support the acquisition, selection and orientation of employees in line with the organisations EE targets

4. Training and workshopping direct reports on news strategic developments in the departments

5. Leading, coach and mentor direct teams to achieve the goals and objectives

6. Ensure timely completion, quality, and alignment of performance contracts for direct staff in the Clinical Services unit.

7. Provide effective performance management through regular monitoring, mid-year reviews, and annual performance evaluations.

Budget Optimisation  

1. Forecast for departmental core budget administration activities and projects

2. Track and monitor expenditure in line with core Clinical Services Unit activities, projects and special programmes.

Risk, Compliance, Monitoring and Evaluation   

1. Ensure Clinical governance maintained

2. Identify key controls and establish risk mitigation processes that support sound governance.

3. Assess and improve the key strategic and operating audit, risk and compliance environment of the department

4. Implement and monitor the departmental audit plan with a focus on patient audits

5. Ability to manage both internal and external auditors

Information and Knowledge Management   

1. Collaborate with the Technology Department to support the systems build that enable the management of data (medical services, patient servicing cost, utilisation of medical assets) obtained from different sources

Reporting and Accountability   

1. Update and report on operational plans, stakeholders’ issues, query management and interventions, internal and external audits and risk

2. Develop and implement a robust patient management system to ensure accurate, reliable and timely reporting

3. Ensure continuous real time reporting of data

Requirements

Qualifications

• Bachelor of Medicine and Bachelor of Surgery (MBCHB)

• Registration with the Health Professions Council of South Africa (HPCSA)

• Completion of compulsory community service

• Advanced Life Support Certifications

• Dispensing Licence

Advantageous

• Master of Medicine (M.MED)

• Masters in Public Health

• Masters in Business Administration

Experience

• 3 to 5 years’ experience in Health Management 

• Minimum of 1 to 2 years as a Qualified General Practitioner

• Experience in primary healthcare including management of TB, HIV and chronic illnesses

• Speciality knowledge with experience in trauma, maternal health, mental health care

• Experience in having worked in a telemedicine environment

• Working knowledge and technical proficiency in virtual care platforms

• Experience in having worked with teams within an NGO or similar environment or clinical unit focussing on prevention or care support treatment

• Understanding of legislative and business climate pertaining to healthcare

• Experience in liaising with various stakeholders

• Experience in managing teams 

• Experience in implementing a public sector strategy and business plan

• Experience in private or public institutions or NGO’s or funding organisation 

• Experience in the social and health sector projects

• Demonstrated proficiency in Microsoft Package (Ms Word, PowerPoint and Excel)

Skills

• Excellent verbal and written communication skills

• Facilitates and encourages open communication to the team.

• Strong listening skills, attention to detail and commitment to high accuracy levels in all aspects of the job.

• Promotes new innovative ideas and solutions for improving work.

• Must be a South African citizen or permanent resident with fluency in English. Fluency in one local indigenous South African language preferred.

Closing date: 03 July 2026

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply. 

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

5% of CTC – Group Life

Click here to apply

Director Clinical Services

Job Description

Strategic Direction

• To define the vision, values and development plans ensuring alignment to the Organisations overall mandate and goals.
• Keeping abreast of updates and new government policies in the Department of Health ensuring alignment and adaptation for Higher Health interventions
• Providing training to direct reports on these new policy changes at the Department of Health
• Apply business acumen to identify new market opportunities to support organisational goals.
• To lead the design, development, maintenance, and implementation of the Clinical Unit business strategic and operational initiatives that enable business optimisation with a key focus on mobile clinics and oversight of fleet management
• Maintain epidemic preparedness and provide strategic oversight for mental health and disability support services
• Identify new business opportunities as potential growth areas for the Organisation as a whole.
• Build and maintain the image and reputation of Higher Health in the eyes of the medical community and public at large.
• To work with other executive team in fostering a culture that promotes high performance, ethical leadership, accountability, and good governance in the organisation
• To serve as a participating member of the MANCOM structures and EXCO of the senior management in the organisation
• Maintain active registration with all relevant medical regulatory bodies and secure a valid dispensing licence to ensure full legal and clinical compliance

Operational Management

• Develop, design and lead the overall departmental policy, systems, business processes and procedures
• Provide clinical excellence by identifying needs and establishing opportunities
• Assure effective health care across sites
• Ensuring consistent delivery of a quality service across the sites.
• Build a strong team of Medical Officers, M&E Officers and Professional Nurses who are Specialists in their field and who will be committed to meeting the Vision, Mission and goals of Higher Health.
• Provide infrastructure for doctor participation in matters concerning the provision of services
• Experience in having established and leading Mobile clinics with an oversight of fleet management.
• Manage relief schedule to ensure continuous patient coverage while providing nursing staff with recuperative internals
• Be able to Identify new business opportunities using an entrepreneurial approach and a cost-effective pricing model to attract clients
• Establish and implement standard operating procedures and protocols
• Have oversight on medical disability assessments
• Co-ordinate emergency medical response and dispatch
• Maintain optimal stock levels for critical supplies.

Telemedicine

• Develop, design and lead standardised telehealth clinical pathways
• Tracking patient outcomes and telehealth specific safety metrics to ensure that virtual care matches the quality of in person visits
• Oversee initiatives to reduce virtual waiting times and enhance patient engagement
• Managing virtual rosters, remote triage systems and scaling on call tele specialist coverage where it is needed
• Ensure all telehealth operations comply with the Health Professions Council of South Africa (HPCSA) Telemedicine Guidelines
• Ensure protocols are in place for securing digital informed consent and maintaining data confidentiality.

Stakeholder Management and Relationships

• Engage stakeholders on matters of interest and influence
• Lead proactive stakeholder engagement with the Department of Health to facilitate operational strategy
• Ensure clinical oversight of medical officers to ensure service excellence
• Engage internal and external audiences through effective written and verbal communication
• Build new partnerships and business relationships to expand the market reach and obtain industry certifications that differentiate the organisation from competitors
• Encourage and value feedback
• Establish efficiency channels and databases to resolve stakeholder queries and complaints
• Collaborate with other internal departments to satisfy other priority stakeholders

People Management and Leadership

• Represent the organisation professionally
• Build strong relationships with Doctors and other partners
• Lead the acquisition, selection and orientation of employees in line with the organisations EE targets
• Training and workshopping direct reports on news strategic developments in the departments
• Leading, coach and mentor departmental teams to achieve the goals and objectives
• Ensure timely completion, quality, and alignment of performance contracts for all staff in the Clinical Unit.
• Provide effective performance management through regular monitoring, mid-year reviews, and annual performance evaluations.

Budget Optimisation

• Forecast for departmental core budget administration activities and projects
• Expenditure in line with core Clinical Unit activities, projects and special programmes.
• Optimise the utilisation of assets to achieve competitive returns and to meet acceptable working capital ratios.
• Risk, Compliance, Monitoring and Evaluation
• Responsible for Clinical Governance
• Identify key controls and establish risk mitigation processes that support sound governance.
• Assess and improve the key strategic and operating audit, risk and compliance environment of the department
• Monitor and lead the implementation of the departmental audit plan with a focus on patient audits
• Ability to manage both internal and external auditors
• Ability of having implemented risk registers
• Monitor risk and compliance in accordance with King IV standards, ensuring the Board and Sub Committees are fully informed for strategic decision making

Information and Knowledge Management

• Collaborate with the Technology Department to build systems that enable the management of data (medical services, patient servicing cost, utilisation of medical assets) obtained from different sources

Reporting and Accountability

• Develop, update and report on amongst others the departmental strategic annual plans, and KPIs, operational plans, strategic stakeholders’ issues, query management and interventions, internal and external audits and risk

Ad hoc Support to the CEO

• Deputise for the CEO as required
• Ensure seamless executive continuity and oversees interim functions
• Lead strategic initiatives as assigned by the CEO
• Represent the organisation in internal and external stakeholder engagements when the CEO is unavailable
  

Requirements

QUALIFICATION(S):

Bachelor of Medicine and Bachelor of Surgery (MBCHB)

Registration with the Health Professions Council of South Africa (HPCSA)

Master of Business Administration (MBA)

Advanced Life Support Certifications

Valid Dispensing licence

Advantageous

Master of Medicine (M.MED)

Masters in Public Health

EXPERIENCE:

8 to 10 years’ experience in Health Management

10 years’ experience in strategic and/or executive management in a private or public institution

Experience in having led teams within an NGO or similar environment or clinical unit focussing on prevention or care support treatment

Experience in corporate business with a thorough understanding of financial and business management principles

Experience in having worked in a telemedicine environment

Understanding of legislative and business climate pertaining to healthcare

Experience in liaising with various stakeholders

Experience in managing a unit and/or department

Experience in developing a public sector strategy and business plan

Experience in private or public institutions or NGO’s or funding organisation or banking

Experience in the social and health sector projects

Demonstrated proficiency in Microsoft Package (Ms Word, PowerPoint and Excel)

ATTRIBUTES:

Excellent verbal and written communication skills

Facilitates and encourages open communication to the team.

Strong listening skills, attention to detail and commitment to high accuracy levels in all aspects of the job.

Promotes new innovative ideas and solutions for improving work.

Must be a South African citizen or permanent resident with fluency in English. Fluency in one local indigenous South African language preferred.

SKILLS AND COMPETENCIES

Strategic and visionary

Influential and leadership

Business Acumen

Project Management

Change Management

Negotiating Skills

Interpersonal Skills

Innovative

People Management

Developing Standards

Forster Teamwork

Budgets

Benefits

5% of CTC – Medical Aid

5% of CTC – Retirement Annuity

1,77% of CTC – Group Life

Click here to apply

We wish you all the best with your applications