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Internship: ICT (Logistics)
Internships: ICT (Logistics X1)
TO SANRAL External (www.nra.co.za)
INTERNSHIP CATEGORY ICT (Logistics)
STIPEND R180 900 per annum
LOCATION SANRAL Head Office: based at COC Offices – 36 Assegai Wood Road Rooihuiskraal, Centurion 015
INTERNSHIP PERIOD 24 Months
OBJECTIVE
To provide a work-integrated platform for graduates to learn the logistics function within an State Owned Entity environment. The opportunity will lend itself to developing knowledge and application of Strategy, Service, and Cost requirements.
Minimum Requirements
NQF 6 in Logistics, Transport management, Operation Management, Business administration, Customer Relations/ SCM related qualification.
Exposure
Under the guidance of the GM: ICT strategy and Innovation, the intern will gain exposure to various tasks and responsibilities:
Stock & Asset Support
Assist with receiving, recording and issuing tag stock, equipment and consumables.
Maintain accurate stock records and report shortages or discrepancies
Dispatch & Distribution
Prepare parcels for dispatch to customer service centres, toll plazas, mobile operations vehicles and internal teams. •
Track deliveries and confirm receipt with stakeholders
Inventory & Warehouse Support
Conduct regular stock counts and update inventory registers.
Ensure storage areas are organised and compliant with safety requirements.
Mobile Operations Support
Assist with stock preparation for mobile operations vehicles.
Support readiness activities and replenishment of operational supplies.
Documentation & Reporting
Prepare delivery notes, stock transfer forms and dispatch registers.
Update systems and assist with weekly/monthly logistics reports.
Stakeholder Support
Respond to stock or logistics queries from internal teams.
Escalate any operational issues to the Logistics Supervisor.
Compliance & Safety
Adhere to OHS guidelines and internal stock-handling procedures.
Maintain confidentiality and proper record-keeping
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this internship, you authorize SANRAL to process all the information provided for the purpose of your application for the internship as well as the verification and record keeping of such credentials.
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
EMPLOYMENT EQUITY
Appointments will be made in accordance with SANRAL’s Employment Equity plan.
SANRAL reserves the right not to fill any position.
Closing date for applications: 31 August 2026
Please note that feedback will be provided to shortlisted candidates only
Click here to apply
Supervisor: System Monitoring
TO
SANRAL Staff / External (www.nra.co.za)
REPORTS TO
Senior Manager: Infrastructure and Application Administration
GRADE
D1
SALARY
Market-related
LOCATION
SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
APPOINTMENT TYPE
Permanent
POSITION OBJECTIVE:
The incumbent will be responsible for overseeing the continuous monitoring, operational availability, and performance of SANRAL’s critical ICT infrastructure, enterprise applications, network services, and Intelligent Transportation Systems (ITS). The role ensures proactive identification, escalation, and resolution of operational incidents through real-time monitoring, event correlation, service health analysis, and operational coordination. The incumbent supervises monitoring analysts, ensures adherence to operational procedures, supports service continuity, and drives continuous improvement in monitoring effectiveness across SANRAL’s digital environment.
MINIMUM REQUIREMENTS:
A Bachelors degree or an equivalent qualification at an NQF level 7: Information Technology, Electrical Engineering, Electronic Engineering or equivalent.
A minimum of five (5) years relevant experience in systems or networking monitoring.
A minimum of three (3) years supervisory or team lead experience.
Certification:
ITIL Foundation
CCNA and/or
CCNP
The successful candidate will be required to provide after hours support during major network incidents or infrastructure emergencies.
ADVANTAGEOUS:
Fibre Optic Network Design / Telecommunications Engineering certifications.
Network +.
TECHNICAL COMPETENCIES:
Advanced knowledge of enterprise monitoring operations, including real-time monitoring of applications, infrastructure, networks, databases, and digital services in a 24/7 environment.
Strong understanding of server infrastructure, WAN/LAN connectivity, network devices, storage systems, and service availability monitoring.
Understanding of ITIL-based Incident, Problem, and Change Management processes, SLA management, escalation protocols, operational continuity practices and Root Cause Analysis (RCA) methodologies.
Knowledge of system health indicators, capacity monitoring, performance analytics, trend analysis, and proactive fault detection.
KEY RESPONSIBILITIES:
Monitoring Operations Supervision: 24/7 Environment
Supervise and coordinate 24/7 monitoring operations within SANRAL’s Central Operations Centre (COC), ensuring uninterrupted operational oversight of all critical ICT services.
Oversee continuous monitoring of enterprise systems, including, business applications, network infrastructure, server environments, databases, Intelligent Transportation Systems (ITS), toll operational platforms, payment processing systems and website and customer-facing digital services.
Ensure real-time visibility of system performance, service health, alarms, and infrastructure availability through integrated monitoring dashboards.
Monitor and validate operational dashboards, event consoles, and automated alerts generated by monitoring tools.
Ensure proper shift handover processes, including transfer of unresolved incidents, operational updates, and outstanding risks.
Verify that all monitoring activities comply with approved Standard Operating Procedures (SOPs), escalation protocols, and service continuity processes.
Coordinate operational response during service disruptions, system failures, and infrastructure incidents.
Ensure proactive identification of operational risks before they escalate into service outages.
Maintain oversight of all mission-critical systems to ensure operational readiness across SANRAL’s digital services environment.
Escalate critical service degradation affecting tolling operations, financial systems, and traffic management services.
Incident Detection, Escalation and Response Management
Ensure rapid identification, validation, and classification of incidents affecting monitored systems.
Assess system alerts to determine operational severity, business impact, and urgency.
Distinguish between genuine incidents, false positives, and informational events.
Coordinate timely escalation of incidents to relevant technical teams, including Infrastructure support, Network support, Application support, Database administrators, Security teams and external service providers.
Ensure incidents are accurately logged, categorised, prioritised, and tracked in IT service management platforms.
Monitor incident response and resolution times against approved service level agreements (SLAs).
Ensure all critical incidents are escalated within defined timelines.
Provide operational oversight during Priority 1 and Priority 2 incidents, ensuring immediate response and structured communication.
Coordinate bridge calls and operational communications during major incidents.
Track incident lifecycle from detection to closure, ensuring completeness of incident records.
Review recurring incidents and identify escalation trends requiring permanent corrective action.
Support post-incident reviews and Root Cause Analysis (RCA) processes.
System Health Monitoring and Performance Oversight
Monitor overall health, performance, and availability of ICT infrastructure, applications, databases, networks, and operational systems.
Ensure proactive identification of performance bottlenecks, capacity constraints, and service degradation risks.
Analyse operational metrics, trends, and system performance indicators to support service optimisation.
Coordinate with technical teams to address infrastructure, application, and network performance issues.
Monitor capacity utilisation and recommend improvements to support business growth and operational resilience.
Ensure operational monitoring thresholds, baselines, and performance indicators remain aligned with business requirements.
Validate system availability targets and ensure compliance with agreed uptime requirements.
Support proactive maintenance activities aimed at improving system stability and service reliability.
Monitoring, Administration and Optimisation Tools
Oversee the administration and effective operation of enterprise monitoring tools used within the COC.
Ensure monitoring systems are configured to provide accurate event detection, threshold management, and alerting.
Validate integration between monitoring platforms and service management tools.
Review and optimise alert configurations to reduce false positives and alert fatigue.
Ensure proper maintenance of monitoring dashboards, event correlation engines, and reporting systems.
Coordinate tuning of alerts based on operational trends and system changes.
Recommend enhancements to monitoring capabilities, including automation and predictive analytics.
Support implementation of new monitoring technologies and tools.
Ensure monitoring coverage aligns with changes in SANRAL’s ICT environment.
Coordinate dashboard enhancements to improve operational visibility for management and technical teams.
Reporting, Compliance and Audit Support
Produce daily, weekly, monthly, and ad hoc operational monitoring reports.
Report on System availability, Infrastructure uptime, Incident volumes, SLA performance, Major service disruptions, Operational risks and Capacity trends
Maintain accurate operational records for governance, audit, and compliance purposes.
Support internal and external ICT audits by providing monitoring evidence, incident records, and operational logs.
Ensure all monitoring activities comply with SANRAL governance standards and ICT operational policies.
Maintain updated monitoring documentation, SOPs, incident procedures, and escalation matrices.
Assist in preparation of management reports for ICT governance forums.
Track compliance with service management and operational reporting standards.
Support risk assessments related to operational service continuity.
Team Leadership and Operational Coordination
Supervise, guide, and support System Monitoring Analysts and operational monitoring personnel.
Allocate shift responsibilities and ensure adequate operational coverage across all monitoring functions.
Manage shift schedules, standby arrangements, and operational resource planning.
Conduct regular performance reviews and operational coaching sessions.
Identify skills gaps and support staff development initiatives.
Ensure staff adherence to monitoring procedures, escalation protocols, and reporting requirements.
Foster a high-performance operational culture focused on.
Support onboarding and training of new monitoring personnel.
Promote collaboration between monitoring teams and other ICT support units.
Ensure operational discipline and consistency across all monitoring shifts.
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
EMPLOYMENT EQUITY
Appointments will be made in accordance with SANRAL’s Employment Equity plan.
SANRAL reserves the right not to fill any position
Closing date for applications: 1 September 2026
Please note that feedback will be given to shortlisted candidates only.
Click here to apply
Provincial Geotechnical Engineer
Provincial Geotechnical Engineer
TO SANRAL Staff / External
REPORTS TO Provincial Planning, Design & Construction Manager
GRADE D3
SALARY Market Related
LOCATION Gauteng Provincial Office – 38 Ida Street, Menlo Park – Pretoria
APPOINTMENT TYPE Permanent
CLOSING DATE 31 August 2026
This position is being re-advertised. Applicants who previously applied for this position are not required to reapply, as their existing applications will remain under consideration.
Position Objectives
To direct, co-ordinate and oversee all assigned design projects across the region in accordance with SANRAL policies, procedures and specifications, and providing technical input on other projects to ensure that appropriate geotechnical design standards are met.
MINIMUM REQUIREMENTS:
NQF level 8 Qualification: B.Eng. / BSc Civil Engineering.
Minimum 10 years’ relevant civil engineering experience post registration.
Minimum 5 years’ experience in geotechnical investigations, pile design, settlement calculations, slope stability assessments, and bearing capacity calculations, etc.
Minimum 3 years managerial experience.
The Candidate must have at least 10 years working experience in related industry, and specialist experience in Geotechnical Engineering.
Must be registered as a Professional Engineer with Engineering Council of South Africa (ECSA).
Added advantage:
Post graduate degree (M. Eng / MSc) with focus on Geotechnical Engineering is advantageous.
Prior engineering consulting experience advantageous.
WORKPLACE COMPETENCIES
Progressive knowledge and technical understanding of excavations, foundations, slopes and earthworks, as well as soil mechanics.
Knowledge of relevant COTO TRH Guidelines.
Working knowledge of industry standard software for geotechnical design and analysis.
Extensive knowledge of relevant industry standards, specifications and legislation.
Extensive knowledge of civil design and construction practices related to road works, as well as the road network maintenance and operations activities.
Knowledge and understanding of the South African Pavement Engineering Manual (SAPEM).
Skills
Ability to examine information and facts in detail to gain a comprehensive understanding.
Ability to pay close attention to details and complete tasks with a high level of thoroughness, accuracy and completeness.
Excellent written and verbal communication skills.
Sound ability to manage contracts made with third party vendors, contractors or consultants and the ability to negotiate, support and manage the effectiveness of those contracts.
Ability to objectively analyse and evaluate issues and factual evidence in order to form judgements.
Accountability for setting and management of budget allocation for area of control.
Ability to lead by example, influencing, guiding and motivating people to act towards achieving a common goal.
A high level of computer proficiency is required in Microsoft Office Suite, including Word, Excel and PowerPoint.
Ensure the Talent Management and Performance Management activities of team are conducted and leveraged to manage Talent in team.
Ability to identify and define problems, evaluate available options to address, select the best course of action and implement the selected solution.
Ability to co-ordinate and efficiently manage resources, time and budgets for multiple projects.
Demonstrated success at building and managing meaningful relationships with employees, business leadership and external stakeholders.
Ability to manage and oversee the successful management of critical strategic internal, public and media stakeholders.
Key Performance Areas include, but not limited to:
Project identification and planning
Co-ordinate geotechnical assessments required for route alignment determination during strategic road network planning
Review preliminary geotechnical assessment reports and provide input
Participate in the identification and prioritisation of projects in region requiring geotechnical investigations and design, or is required to address issues with slope stability
Facilitate discussions with other authorities impacted by projects e.g. Eskom/Transnet
Prepare and manage overall budget for assigned design projects
Determine resources (i.e. Geotechnical Engineers) required to execute planned projects and if adequate capacity is available
Assign design projects and associated budget to Geotechnical Engineer to execute
Oversee procurement for design phase
Review and approve tender documentation for the appointment of consultants.
Ensure compliance to SANRAL’s procurement policy.
Review all contracts for assigned design projects.
Provincial oversight over design projects
Oversee the performance of all design projects managed by Geotechnical engineers in the region.
Conduct regular status meetings with Geotechnical Engineers to discuss the progress of projects, financial performance and cashflows, issues and risks, and any other project or contract related matters.
Manage any contractual issues on projects that have been escalated by the Geotechnical Engineer.
Guide and support Geotechnical Engineers with project management and community engagement related activities when required.
Conduct ad-hoc construction site visits.
Ensure all required documentation is electronically uploaded into the records management system and/or submitted for physical storage.
Review and approve payment certificates.
Cultivate and maintain good working relationships with internal and external stakeholders.
Monitor the performance of Geotechnical Engineers and provide feedback to enable professional growth.
Act as a mentor for candidate engineers with an interest specialising in geotechnical engineering.
Slope Management System (SMS)
Review and analyse information captured in the SMS relating to slope conditions and slope stability issues that are being monitored.
Advice on appropriate action for slope stability issues that have been escalated by the Route Manager (RRM).
Co-ordinate slope failure and high-risk site investigations.
Technical advisory and support
Study and evaluate design reports and drawings for all regional projects to ensure that appropriate geotechnical design standards are met.
Provide geotechnical advisory services to external parties in region (e.g. Provincial Department) in areas such as such as slope stability, pavements, foundations, bearing capacity, retaining walls and excavation design.
Support Geotechnical Engineers in region with developing recommendations based on review of geotechnical investigation and analysis reports.
Actively participate in the Geotechnical functional working group.
Share knowledge and experience with colleagues.
Maintain good working relationships with all colleagues in all regions and areas of expertise.
Employment Reference Checks
Employment reference checks are a requirement of SANRAL and forms part of the recruitment and selection process for all applicants on the shortlist for positions within SANRAL. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. By applying for the position, you give consent to SANRAL to process all the documentation received from you, to validate your employability.
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources cluster only.
Employment Equity
Appointments will be made in accordance with SANRAL’s Employment Equity plan.
SANRAL reserves the right not to fill any position.
Only shortlisted candidates will be contacted.
Click here to apply
We wish you all the best with your applications
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