Receptionist / Contact Centre Internship

To apply, click on the link at the end of the posts and all the best with your applications

Cross Boarder Road Transport Agency
 2026/09/02    Gauteng

Job Reference Number: REF: CS 003/08/2026
Department: Corporate Services
Business Unit:
Industry: Freight/Shipping/Transport/Import/Export
Job Type: Contract
Positions Available: 1
Salary: Market Related

To provide professional front-desk and customer service support by assisting clients, handling enquiries, managing incoming calls and correspondence, and performing general administrative duties. The role is designed to provide practical workplace experience while developing strong communication, customer service, and administrative skills.

Job Description

KEY PERFORMANCE AREAS

The successful candidate will be expected, among others to:

• Welcoming and assisting visitors and clients
• Answering and directing telephone calls
• Responding to customer enquiries
• Handling emails and general correspondence
• Assisting with administrative duties
• Providing professional customer service
• Providing meeting and boardroom support
• Supporting the team with day-to-day office activities
• Maintaining a professional reception environment

TECHNICAL COMPETENCIES

• Computer literacy and proficiency in Microsoft Office
• Good telephone etiquette
• Customer service skills
• Good verbal and written communication
• Office administration and document management

BEHAVIOURAL COMPETENCIES

• Communication
• Customer services
• Teamwork and Collaboration
• Innovation

Job Requirements

MINIMUM REQUIREMENTS

Formal Qualifications:

• Grade 12 / Matric certificate
• A National Diploma or a Degree in Office Administration, Business Administration, Customer Service, or a related field.

BENEFITS:

Employer offers an all-inclusive remuneration package of R96 000.00 p.a.

To apply for this position please visit: https://cbrtajobs.mcidirecthire.com and attach detailed CVs including certified copies of qualifications and ID copy.For more information, visit: www.cbrta.co.za For inquiries, please contact: Donation Shilubane at (0)12 471 2000.

Closing Date: 08 September  2026

C-BRTA reserves the right not to appoint. The position will be filled in line with the Agency’s employment Equity targets. People with disabilities are encouraged to apply.

Short-listed candidates will be subjected to reference and background checks. Applications received after the stipulated closing date and time will not be considered. Should you not hear from the C-BRTA within one month after the closing date, kindly consider that your application was unsuccessful.

“The C-BRTA is committed to employment practices that redress past imbalances in respect of race, gender, creed and disability, and as such the relevant policies will be considered during selection and placement.”The applicant at the level of Executive position, Senior Management position or any other position as determined by the C-BRTA will be subjected to competency assessments.

In order to consider any application for employment, the Agency will have to process your personal information. The documents submitted will solely be used for recruitment purposes. The Protection of Personal Information Act, 4 of 20213 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination, and use of that person’s personal information must be done in a lawful manner and transparent manner.

To give effect to this right, the Agency is under a duty to provide you with some details pertaining to the processing of your personal information. These details are housed under HR Processing Notice, which can be accessed and viewed on the C-BRTA website: https://www.cbrta.co.za/legal-and-privacy with HR. We request you kindly download and read the Processing Notice.

Click here to apply

We wish you all the best with your applications