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Compliance Risk Analyst
Job Title: Compliance Risk Analyst
Position Reports to: Manager: Compliance Risk
Division: Service & Delivery Large&Inter
Location: Woodmead
Advert Closing Date: 11 November 2026
About the Position
Large Business & International is looking for an experienced, results driven, self-directed professional to conduct and analyse Corporate Income Tax compliance from a risk perspective with outputs being good quality risk profile reports.
Job Purpose
To provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by conducting, analysing, and recommending compliance interventions in the Corporate Income Tax product for Large Business & International to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ experience in Corporate Income Tax risk profiling or Corporate Income Tax auditing, of which 2-3 years at a technically skilled level.
Alternate#
Senior Certificate (NQF 4) AND 10 years experience in Corporate Income Tax risk profiling or Corporate Income Tax auditing, of which 2-3 years at a technically skilled level.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide accurate identification of potential risk and escalate issues as required.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Governance
- Apply risk management, loss containment and governance processes as required in area of accountability and escalate issues as required.
- Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Honesty and Integrity
- Trust
- Respect
- Problem solving and analyses
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Attention to Detail
- Commitment to Continuous Learning
- Problem Analysis and Judgment
- Organisational Awareness
- Expertise in Context
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Governance, Ethics and Value
- Reporting
- Risk Knowledge
Compliance Competency
- GOC Confidential
Click here to apply
Chief Risk Officer
Position Reports to: Company Secretary
Division: SARS
Location: Pretoria
Advert Closing Date: 13 November 2026
About the Position
SARS is looking for a strategic, principled and forward-thinking risk leader with the authority, insight and courage to shape enterprise-wide risk management. The successful candidate will provide independent oversight and trusted, authoritative advice to executive leadership and governance structures, enabling informed decision-making on material and emerging risks, risk appetite and organisational priorities. The role requires an accomplished executive who can anticipate and navigate an increasingly complex risk environment, constructively challenge risk assessments and business decisions and translate risk insights into clear strategic direction and practical organisational responses.
The ideal candidate will have the ability to influence across the organisation, strengthen risk governance and accountability and embed a culture in which risk ownership, constructive challenge and timely escalation form an integral part of strategic and operational decision-making.
Job Purpose
To set and direct SARS’ enterprise-wide risk management strategy and risk governance framework, providing independent oversight and authoritative advice to the Commissioner, executive leadership and governance structures on material and emerging risks and risk appetite, to enable risk-informed strategic decisions, strengthen organisational resilience and support the fulfilment of SARS’ statutory mandate to collect all revenue due, ensure optimal compliance with tax, customs and excise legislation, and facilitate legitimate trade while protecting the economy and society.
Education and Experience
Minimum Qualification & Experience Required
Honours Degree / Postgraduate Diploma (NQF 8) in Risk Management, Enterprise Risk Management, Accounting, Finance, Auditing, Governance with 12 – 15 years’ experience in , Senior-level experience in risk management or an environment directly relevant to enterprise-wide risk management, risk governance, risk oversight and strategic risk management of which 4 – 6 years at a senior management level
Alternative
Bachelor’s Degree / Advanced Diploma (NQF 7) in Risk Management, Enterprise Risk Management, Accounting, Finance, Auditing, Governance with 15 – 18 years’ experience in Senior-level experience in risk management or an environment directly relevant to enterprise-wide risk management, risk governance, risk oversight and strategic risk management, of which 4 – 6 years at a senior management level
Minimum Functional Requirements
Demonstrated senior-level experience in enterprise/operational risk management and risk and compliance, including developing or directing risk frameworks, risk governance, risk appetite, assessment of material and emerging risks, and providing strategic risk advice to executive leadership or governance structures.
Job Outputs:
Process
- Develop and direct an integrated risk strategy that translates organisational priorities into risk management direction, strategic interventions and measurable outcomes.
- Establish a coherent enterprise-wide framework of risk policies, methodologies, decision rights and escalation mechanisms that defines clear risk ownership and accountability.
- Recommend risk appetite for approval by the appropriate governance structures, translate approved appetite into actionable tolerance limits and provide independent monitoring and escalation of breaches.
- Consolidate forward-looking assessments of material and emerging risks, interdependencies and aggregate exposure to inform organisational priorities and risk responses.
- Provide independent risk opinions and authoritative advice that enable executive leadership and governance structures to assess strategic choices, major investments and organisational change against risk appetite and long-term objectives.
- Independently challenge risk assessments, mitigation plans and control effectiveness, and escalate material weaknesses and overdue corrective actions to accountable executives and governance structures.
- Provide reliable, decision-useful risk indicators, analysis and reporting that enable timely visibility of changing exposures, risk appetite breaches and mitigation effectiveness.
- Assess enterprise-wide preparedness for severe disruptions through scenario analysis and stress testing, and bring resilience gaps and corrective priorities to executive attention.
- Align risk-based assurance with management and assurance providers to identify coverage gaps, limit duplication and preserve the independence of assurance functions.
- Embed a culture of risk ownership, constructive challenge and timely escalation through risk management standards, guidance and capability development across the organisation.
- Direct a strategically aligned risk function with appropriate capability, resources, systems and quality standards to deliver credible, independent and effective enterprise-wide risk oversight.
- Be responsive to change in order to influence and effectively manage associated functional acceptance
- Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.
- Contribute to the development of the functional operating model and alignment of the value chain to org. objectives in partnership with stakeholders.
- Create the context to continuously improve all functions and systems in line with national, regional and organisational changes.
- Determine strengths, weaknesses, opportunities and threats, interpret changing social and org. environments and identify new initiatives and or systems.
- Direct, control, coordinate and optimise resources to meet established objectives and deliver agreed results across functional areas.
- Influence and communicate across all levels of the business to minimise resistance and ensure on-boarding of new thinking in own area.
- Proactively identify interconnected problems, develop and model alternative solutions as well as contingency plans to resolve value chain conflicts.
- Provide authoritative advice and guidance that supports the realisation of major divisional objectives in line with the SARS mandate.
- Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
- Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.
- Set priorities to shape and structure the function by providing a framework for the achievement of longer-term objectives.
- Translate and communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose and philosophy.
- Use insights and knowledge gained from high level reports to conduct abstract, conceptual and comparative analysis to define functional strategy.
Governance
- Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.
- Monitor legislative and regulatory changes and drive the alignment of corporate governance, policies and risk strategies.
People
- Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.
- Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
- Develop clear human capability and accountability frameworks within own area in support of people management strategies.
- Provide leadership and direction by translating, articulating and reinforcing the vision or direction for the function.
Finance
- Ensure that the own area’s strategy is adequately budgeted for through the development and implementation of a requisite budget.
- Implement effective financial control, management of costs and corporate governance in area of accountability.
Client
- Build and maintain relationships with stakeholders to ensure integrated approaches in pursuit of collective goals.
Behavioural competencies
- Accountability
- Fairness and Transparency
- Honesty and Integrity
- Problem Solving and Analysis
- Respect
- Trust
- Ability to translate strategy into execution
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Technical competencies
- Business Acumen
- Change Management
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Operations Risk Management
- Planning and Organising
- Problem Analysis and Judgement
- Risk and Compliance
- Risk Knowledge
- Strategic Planning
Compliance Competency
- GOC Secret
Click here to apply
Operational Effectiveness Officer
Position Reports to: Bus Area Lead: Overs,Gov&TechSupNatOps
Division: Taxpayer Engagement
Location: Pretoria, Kasteel Office Park
Advert Closing Date: 09 November 2026
About the Position
SARS is looking for a highly skilled, analytical, results-driven, and improvement-focused Operational Effectiveness Officer to join the Enabling Operational Excellence team in Kasteel Office Park, Gauteng. The successful candidate will be responsible for driving operational effectiveness within the SARS Taxpayer Service through the analysis of service delivery performance, operational processes, customer interaction trends, quality outcomes, and compliance indicators to identify opportunities for continuous improvement and optimisation. The role requires an individual who can apply specialist operational knowledge, interpret data and performance insights, evaluate process efficiency and effectiveness, identify systemic challenges and service delivery gaps, and recommend practical, evidence-based interventions that enhance customer experience, operational excellence, and business performance. The ideal candidate will demonstrate strong analytical capability, sound judgement, attention to detail, stakeholder engagement skills, and the ability to influence the implementation of process, procedural, and service improvements across the Taxpayer Service environment. Through data-driven insights, root-cause analysis, performance monitoring, and continuous improvement initiatives, the Operational Effectiveness Officer will play a critical role in enhancing operational efficiency, strengthening internal controls, improving service quality, reducing operational risks, and supporting SARS’s commitment to delivering fair, simple, transparent, and professional service to taxpayers, traders, and travellers.
Job Purpose
To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by analysing and improving the effectiveness of the workforce within are of accountability and implement effectiveness interventions to ensure all key performance targets are met, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
BCom Degree / Advanced Diploma (NQF 7) in Information Systems, Data Analytics or Computer Science or similar AND 5-7 years’ experience in Data Analytics / Business Intelligence, of which 2-3 years is at a functional specialist level.
Minimum Functional Requirements
Senior Certificate (NQF 4) AND 10 years’ experience in Data Analytics / Business Intelligence, of which 2-3 years is at a functional specialist level.
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Execute specialist input through investigation and opportunities within the product process including risk concern.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Plan and organise own work tasks within area of work.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to continuous learning
- Conceptual ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Leading Change
- Operational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Building Customer Loyalty
- Business Knowledge
- Customer Liaison
- Customer Relationship Management
- Data collection and analysis
- Efficiency Improvement
- Functional Policies and Procedures
- Legislative and Regulatory Compliance
- Planning and Organising
- Problem Analysis and Judgment
- Quality Management
- Reporting
- Service Delivery
Click here to apply
Team Member: Account Maintenance
Position Reports to: Ops Manager: Account Maintenance
Division: Taxpayer Engagement
Location: Gauteng Region (Alberton/Doringkloof)
Advert Closing Date: 09 November 2026
About the Position
We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.
In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.
This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:
- Provide Clarity & Certainty of tax obligations.
- Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
- Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
- Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
- Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
- Modernise our systems to provide digital & streamlined services.
- Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
- Work with and through Stakeholders to improve the tax system.
- Build public trust and confidence in the tax administration system.
SARS is looking for a dynamic, highly skilled and experienced individuals, with a high level of enthusiasm, strong planning skills in a fast-paced environment, service obsession, integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of Taxpayer Compliance.
The Team Member: Account Maintenance will report directly to the Ops Manager: Account Maintenance and will be based in Gauteng. He/she will be required to deal with Taxpayers’ and their accounts in a professional manner upholding the SARS Values.
Do you have a great personality, with a strong accountability, analytical thinking, attention to detail, and conceptual ability? Are you able to work with clients? Having a solid background to the SARS business areas in the region and their functions will be a significant advantage. If you have these skills, we encourage you to apply and join the exciting Taxpayer Engagement & Operations: Standard Operations, Free State & Northern Cape Team.
Job Purpose
To ensure correctness and accuracy of taxpayer’s accounts, balances, and payments across all tax types to provide fast, accurate, consistent service at the minimum cost.
Education and Experience
Minimum Qualification & Experience Required
Higher Certificate (NQF 5) in Taxation, Audit, Accounts, Financial Accounts and 2 years’ related experience in an account maintenance and/or tax environment.
OR
Senior Certificate (NQF 4) and 3 years’ related experience in an account maintenance and/or tax environment.
Job Outputs:
Process
- Be informed on related acts, legislation and regulation that might impact on own work.
- Investigate taxpayer accounts on the SARS core systems in order to ensure correctness of accounts, thereby enhancing service delivery.
- Prepare submissions for the waiving of interest and or penalties from taxpayers within turnaround time.
- Plan and organise own work tasks within specific guidelines given in the said area of work.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified policies, standards and procedures to prevent wastage on resources and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency
- Honesty and integrity
- Organisational awareness
- Respect
- Trust
- Working with Others
Technical competencies
- Business knowledge
- Data collection and analysis
- Efficiency improvement
- Functional policies and procedures
- Quality Orientation
- Reporting
- Tax Knowledge
Compliance Competency
GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients,
competitors, contractors and suppliers. E.g. Taxpayer information
Click here to apply
Auditor I (Compliance Audit)
Position Reports to: Ops Manager: Audit
Division: Taxpayer Engagement-KZN
Location: Durban, KZN (Trescon Building)
Advert Closing Date: 09 November 2026
About the Position
Tax audits are conducted to determine whether a taxpayer has correctly declared his/her tax liability in compliance with the provisions of the tax and related secondary legislation. A tax audit includes an examination of accounting records, systems, substantive documents, explanations, or any other relevant information. The audit process consists of planning, execution, and finalisation. The following taxes are audited – Personal Income Tax, Company Income Tax, Value Added Tax, Trust, Pay as you Earn.
SARS is looking for four energetic, results oriented, self-driven Auditor to add value and improve the SARS operations by bringing a systematic and disciplined approach to the effectiveness of the Compliance Audit division. The successful candidate will need to take responsibility for the planning of their time and work, executing the work in the Compliance Audit space to meet the set targets and goals across all tax types.
Job Purpose
To conduct tax audits across tax types with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.
Education and Experience
- National Diploma or Advanced Certificate equivalent to an NQF level 6 in Taxation/Finance/Accounting/Auditing and 3 years’ experience in Tax Audit environment.
Minimum Qualification & Experience Required
- National Diploma or Advanced Certificate equivalent to an NQF level 6 in Taxation/Finance/Accounting/Auditing and 3 years’ experience in Tax Audit environment.
Minimum Functional Requirements
Must have worked in a Tax Auditing environment for a period of 3 years conducting tax audits.
Job Outputs:
Process
- Utilise digital information, systems and tools as they become available to address audit risks. This may include eCommerce transactions and other digital risks.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Analyse data/ evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.
- Analyse information provided at dispute stage and taxpayer complaints logged.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in are of specialisation.
- Conduct audits (plan, execute, finalise) in line with relevant Acts/ Regulations/ Policies/ Standard Operating Procedures (SOPs) using SARS systems.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Effective plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Engagement during and after the audit with Debt Management aimed at optimal collection on liabilities raised through the audit. Provide support by conducting a financial analysis to support the recommendations which may be used to determine the optima collection of liabilities and/ or to support this view at various committees e.g. Debt Committee. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit.
- Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g. tax, legislation relating to companies, etc. The auditor may be required to testify in civil court.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change,
- Identify and escalate enhancements to management on policies and procedures. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g. different Tax Types product areas, Process Design and Engineering, etc.
- Identify and escalate serious tax offences for potential criminal investigations, which will include a detailed analysis of the facts together with the applicable tax legislation. The Auditor may be required to testify in a criminal court.
- Identify information required to mitigate audit risks identified and engage taxpayers/ tax practitioners for additional relevant information and clarification.
- Identify new and additional risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
- Manage the efficient progress of the audit utilising approved systems. Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, Teammate.
- Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation.
- Prepare and issue relevant communication/ reports as required to internal and external stakeholders.
- Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant committee i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Raise accurate assessment on SARS systems in relation to relevant legislation.
- Supply inputs to Account Maintenance on remittance of penalty and interest requests and engage Client Service to resolve issues escalated by taxpayer.
- Use practical and applied knowledge and situational judgement to arrive at decisions.
- Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attentional to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Drive for Results
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Trust
- Respect
Technical competencies
- Audit Methodology
- Business Knowledge
- Data Collection and Analysis
- Efficiency improvement
- Execute, Implement and Follow Through
- Financial Acumen
- Functional Policies and Procedures
- Operational Audit
- Planning and Organising
- Problem Analysis and Judgement
- Quality Orientation
- Reporting
- Tax Knowledge
- Tax Law
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Click here to apply
Manager: Strategic Sourcing
Position Reports to: Lead: Acquisition Management
Division: Enterprise Service & Support
Location: Head Office
Advert Closing Date: 06 November 2026
About the Position
SARS is seeking a dedicated, organised, flexible and self-motivated professional with a methodical approach and strong attention to detail to manage the ICT Strategic Sourcing function and lead a highly skilled team of sourcing specialists. The ideal candidate must be able to perform effectively under pressure. The incumbent will contribute to the higher purpose and service orientation of SARS by developing and implementing ICT category and sourcing strategies, ensuring effective management and reporting, and strengthening compliance within the Strategic Sourcing business area. The incumbent will be expected to deliver on their accountabilities timeously, provide input into and support the management of the principal accountabilities, and oversee the overall administrative and operational functions of the ICT sourcing portfolio.
Experience in a Supply Chain Management environment will be a key consideration, as this role is located within the Procurement function of SARS.
Job Purpose
To develop and deploy category management strategies to deliver value through strategic sourcing for designated categories, formulate implementation plans for a portfolio of strategic commodities and manage relevant commodity teams. To execute strategic sourcing initiatives relating to SARS supply chain management area of operation, leading to the creation of a competitive, fair, equitable, transparent and cost-effective procurement system
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Supply Chain Management AND 8-10 years’ experience in Procurement/Supply Chain or similar environment, of which 3-4 years at Junior Management level
Alternative
- Senior Certificate (NQF 4) AND 15 years’ experience in Procurement/Supply Chain or similar environment, of which 3-4 years at Junior Management level
Job Outputs:
Process
- Actively support and develop accredited small BEE and SMEs through providing guidance.
- Assist staff to resolve complex or out of policy operation problems.
- Ensure that the needs of SARS are met and take appropriate actions by co-ordinating the implementation of contract negotiation, communication with suppliers or modifying procedures to ensure customer satisfaction.
- Ensure that the procurement function complies with all statutory and Treasury requirements and SARS policies and procedures.
- Responsible for contributing to the development of sourcing and procurement strategies for specific commodity areas.
- Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
- Responsible for tender management, by reviewing all tenders and recommending and adjudication in line with delegations of authority.
- Responsible for vendor performance management.
- The application of risk management techniques to high value, high-risk procurement activities.
- Unpacking technical and user specifications with users.
- Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
Governance
- Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
Finance
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Client
- Structure long-term vendor and end-user relationships.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Fairness and Transparency – Management and review
- Accountability (V) – Manages and evaluates the activities of self, others and the business area
- Stakeholder Engagement and Management – Forms relationships with cross functional teams and external customers
- Honesty and Integrity (V) – Work to build commitment and engagement to improve the behaviour
- Conceptual Thinking – Clarifies complex concepts
- Championing the Mandate – Takes initiative
- Influencing Others – Adapts message
- Mobilising Teams – Aligns the team
- Driving for Excellence – Monitors performance
- Leveraging Diversity – Describes how to influence culture
- Accurate Understanding – Infers and understands differences
- Developing Others – Develops leaders
- Trust – Displays strong levels of commitment and trust
- Respect (V) – Constructive engagement
- Problem solving and analyses – Tactical analysis
- Building Sustainability – Professionalises
GOC – Confidential
Technical competencies
- Functional Policies and Procedures – Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Tax Knowledge – Applies concepts of knowledge / skill and requires guidance but not constant supervision. Is proficient in the interpretation and application of the relevant taxes.
- Financial Acumen – Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Risk Management – Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Managerial Budgeting – Applies concepts of knowledge / skill without requiring supervision; also able to provides technical guidance when required
- Effective Business Communication – : Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Problem Analysis and Judgement – Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Planning, Management and Measurement – Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Decisiveness – Takes decisions to benefit the business
- Business Acumen – Considers factors influencing the businesses strategic direction
- Negotiation Skills – Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
- Expenditure Management – Advanced knowledge and skills to provide advise and guidance, in terms of expenditure management principles and procedures
- Supply Chain Management – Contributes to the supply chain management function by integrating and optimising functional activities, processes or systems across an internal value chain and ensuring adherence to an operational framework of policies
- Procurement and Asset Management – Level: Applies concepts of knowledge / skill without requiring supervision; also able to provide technical guidance when required
Compliance Competency
- Compliance to Procurement Principles and Legislation.
- GOC Confidential
- Finance for Procurement Professionals
- Procurement Process Management (PPM) ADVANCE
- Procurement Contract Selection and Legal ADVANCE
- Risk Management (Risk) ADVANCE
- Negotiation Skills (Neg) ADVANCE
- Supply Base Analysis (SBA) ADVANCE
- Customer/Client Management ADVANCE
- Contract Management (CM) ADVANCE
Click here to apply
Talent Pool: Graduates
SARS Talent Pool for Graduates
We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.
In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.
This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:
- Provide Clarity & Certainty of tax obligations
- Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations
- Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly
- Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work
- Expand and Increase the use of data to improve integrity, derive insights & improve outcomes
- Modernise our systems to provide digital & streamlined services
- Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence
- Work with and through Stakeholders to improve the tax system
- Build public trust and confidence in the tax administration system
Our reimagined future is informed by our vision to build a smart, modern SARS with unquestionable integrity, leveraging on technology, digitalisation, and automation to make it easier for Taxpayers and Traders to comply with their Tax obligations to the benefit of all South Africans. We are building a culture that is rooted in SARS’ higher purpose, service, transparency, and fairness. This dynamic world of work calls for pioneers imbued by a sense of service to our people. You could be one of those pioneers by joining our talent pool of Graduates.
Why join the National Talent Pool of Graduates?
The SARS Talent Pool of Graduates is a database of individuals who have an interest to join our graduate development programme. By joining the Graduate Talent Pool, you will be one step closer to joining the dynamic, innovative, and forward-thinking institution that thrives on creating a positive and progressive work environment with lots of opportunities for growth.
This career opportunity will require the successful occupant to be:
Self-driven, with a strong commitment to personal growth and life-long learning.
Demonstrate an obsession for service excellence, in support of the SARS higher purpose.
Capable to work face to face, as well as with a range of technologies including telephony, desktop or handheld devices and be comfortable with both physical and virtual engagements.
Able to adjust and adapt to newer technologies, changes in business processes and working arrangements on a continuous basis.
Minimum Qualification & Experience Required:
Minimum of a 3-year National Diploma-NQF Level 6/ Degree-NQF Level 7 and higher ( NQF Level 8- 10)
No experience is required to be eligible for participation in the graduate trainee programme.
SARS supports youth employment and encourages applications from persons between the ages of 18 – 35.
Click here to apply
Talent Pool: Diverse, Inclusive and Persons with Disability
Our reimagined future is informed by our vision to build a smart, modern SARS with unquestionable integrity which takes advantage of technology to make it easy for taxpayers and traders to comply with their obligations. We are building a culture rooted in SARS’s Higher Purpose and values of service, transparency, and fairness. Become a pioneer by joining our talent community. Driven by the SARS Objective 4 – Develop a high performing, diverse, agile, engaged, and evolved workforce. SARS aspires to create a safe, diverse, equal, inclusive, conducive and Gender-Based Violence free environment for all to realise their full potential.
At SARS, we understand that our success is rooted in the unique contributions of every individual, particularly those who bring invaluable perspectives shaped by disabilities. We see diversity as essential to our purpose and excellence. Inclusion is not merely a “target”, but the foundation of our strength. Individuals with disabilities enrich our organisation with insights and experiences that inform meaningful change, inspire innovation, and contribute to our strategic intent to ensure an equal public service.
Our inclusive culture is more than welcoming; it is empowering. We have built a workplace where every voice is valued and where people are encouraged to thrive. By joining our team, you become part of a pioneering organisation that respects and celebrates differences, creating pathways for personal and professional growth. With accessible workplaces, career-advancement opportunities, and a culture that champions transparency, fairness, and service, we offer a supportive environment designed for your success.
Why Join the SARS Talent Pool for Persons with Disabilities?
- Inclusive Culture: a workplace where everyone’s voice is not only heard but celebrated.
- Accessibility: our commitment includes accessible spaces and reasonable accommodation tailored for everyone ad per category of disabilities.
- Career Growth: opportunities for continuous learning and advancement and an opportunity to realise your full potential.
- Supportive Environment: resources and support to ensure your success at every step.
- Excellence in Service: join a team dedicated to transparent, fair, effective and efficient service for all.
- A smart and modern origination with unquestionable integrity that is trusted and admired by all.
Explore Your Future at SARS
SARS offers diverse opportunities across multiple fields, from Taxation to Data Analytics, Information Technology, Legal, and beyond. Your unique talents can make a lasting impact while advancing your career in the following functional areas:
- Taxation
- Customer Service
- Customs & Excise
- Audit
- Debt Management
- Investigations
- Legal: Litigation
- Engineering Design
- Human Resources
- Data Analytics
- Information Technology
- Marketing, Communications, & Media
- Quality Management
- Corporate Real Estate
- Governance, Risk, and Compliance
- Procurement
- Project Management
- Finance
- Relationship Management & Coordination
- Research & Economics
Ready to Join Us?
If you are passionate about making a difference and want to be part of an organisation that celebrates diversity in all its forms, we invite you to express your interest and join our dedicated talent pool.
Click here to apply
We wish you all the best with your applications
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