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Diesel Technician X4
Location:
Alrode, ZA, 1451
Position Type: Professional
Permanent/Temporary: Permanent
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.
The main purpose of the job is to produce the required labor hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.
Reporting: This position reports to the Team Leader.
Job Objectives:
- Fault-finding and diagnosis on Volvo Products by interpreting product “under performance” and/or failure.
- Interpret and implement information in Volvo Manual and Service Literature.
- By following directives provided in Workshop Manuals, produce work of Volvo acceptable standards.
- Follow repair, maintenance instructions and specifications as per the manual.
- Ensure excellence in customer service delivery through meticulously following procedures/processes.
- Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
- Follow procedures for breakdown work:
- Liaise with driver before responding to customer breakdowns;
- Ensure the correct documentation is in place and accurately completed before submission.
- Compliance to ISO 9001 and other Safety standards.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Qualification & Job Experience
- Matric/N3.
- Trade Test Certificate – Qualified Diesel Mechanic.
- 3 years Dealership experience in maintenance and repairs of heavy commercial vehicles.
Key Competencies
- Ability to read all relevant measuring equipment.
- Knowledge/skills to effect correct repair work.
- Ability to interpret technical manuals and specifications and put into practice.
- Must be able to speak, read and write English.
- Computer literacy.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Application Closing Date: 10 November 2026.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Category: Sales & Services
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 36872
Click here to apply
Branch Administrator
Location:
New Castle, ZA, 2940
Position Type: Professional
Permanent/Temporary: Permanent
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large. You will:
Purpose of the Role
To be responsible for the administration function within the sub-branch which includes Parts, Workshop admin, Finance, HR and other related administrative function.
Reporting: This position reports to the Branch Manager.
Job Objectives:
Debtors
- Record Keeping.
- Latest information recorded.
- Build and maintain customer database\Keep records of all communications.
- All documents filed and kept in accordance with Volvo directives and procedures.
- Attention on Key Accounts – follow up on all queries.
- Ensuring payments are receipted timeously.
HR
- All communication to be handed to staff.
- Up to date with the status of each item and all relevant branch staff informed.
- Recording of leave on the ESS system.
- Assist with the Input overtime/leave on kronos.
- Approve overtime print timecard.
Finance
- Assist to Generate orders for Suppliers.
- Advise finance department of payments received.
- Allocate receipts to cash accounts.
- Ensure all payments received are filed accordingly.
- Liaise with cashier-cash outstanding report to be balanced daily.
Aftermarket administration
- Ensure that deposit slips and daily schedules balance and are forwarded to Head Office on daily basis.
- Queries are promptly solved/referred to Head Office.
- Ensure that all documentation are sent to Head Office with necessary authorizations.
- Payment to be made immediately on any cash sales.
- Ensure Aftermarket Manager approves any credits.
Sales
- Assist sales executives with administration ie. Release notes followed up. Ensure paperwork is up to standard as per Volvo requirements.
Customer Focus
- Take action to resolve customer account queries.
- Take action to meet customer needs.
- Take action to address customer concerns.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Qualification & Job Experience:
- Matric or Grade 12.
- Secretarial or Administration Qualification advantage.
- 3 years Branch Administration experience.
Key Competencies
- Leadership.
- Understanding of diverse cultures.
- Good communication and writing skills.
- Basic figure and calculation skills.
- Computer literate.
- Telephone and excellent customer skills.
- Self-motivated and work without direct supervision.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Application Closing Date: 10 November 2026.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Category: Administrative & Business Support
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 36794
Click here to apply
Service Contract Adjudicator
Location:
Johannesburg, ZA, 1462
Position Type: Professional
Permanent/Temporary: Permanent
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large. You will:
The Main Purpose of the role
To protect the sustainability and profitability of the Service Contract fund by reviewing and adjudicating claims, controlling costs and ensuring compliance with contract conditions and repair standards. The role provides technical support, analyses claims and dealer performance, presents findings to management and drives continuous improvement. It requires strong prioritisation and the ability to shift between technical, analytical, administrative and stakeholder-facing tasks.
Reporting: This position report to the Technical Pricing and Quotation Manager, Uptime Service Department.
Job Objectives:
- Review and adjudicate service contract claims for technical validity, accuracy, completeness and compliance, with clear supporting records and appropriate escalation.
- Assess diagnosis, failure cause, repairs, parts, labour, service history and supporting documents against contract coverage and repair standards.
- Monitor claim costs, repeat repairs, abnormal trends and dealer behaviour to identify cost leakage, risk and corrective actions.
- Develop and maintain Power BI dashboards and use intermediate to advanced Excel to analyse data, reconcile information and produce management reports.
- Prepare and present concise findings, risks and recommendations to management and relevant stakeholders.
- Provide technical guidance to dealers and internal teams, and communicate disputed decisions professionally and consistently.
- Identify dealer knowledge gaps and deliver targeted training to improve claim quality, compliance and understanding of Service Contract requirements.
- Plan and conduct dealer audits and dealer visits to assess claim compliance, identify risks or process gaps, document findings, and follow agreed corrective actions through to closure.
- Drive continuous improvement through root-cause analysis, process simplification, stronger controls, reporting improvements and practical automation opportunities.
- Prioritise competing demands and shift effectively between claims, escalations, reporting, training, audits and improvement initiatives while meeting deadlines.
Key Outputs and Measures
- Accurate, consistent and well-documented claim decisions.
- Claims processed within agreed service levels and escalation requirements.
- Reduced cost leakage, repeat errors and avoidable claim rework.
- Reliable Power BI and Excel reporting with clear management insights.
- Timely completion of dealer corrective actions, training and audit follow-ups.
- Demonstrable process improvements that strengthen control, quality or efficiency.
- Professional stakeholder support and effective resolution of complex queries.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Quaification & Job Experience
- Grade 12 with N3 or an equivalent relevant technical qualification.
- A qualified Diesel Technician trade qualification is advantageous.
- A relevant diploma or bachelor’s degree in technical, business, data or financial discipline is advantageous.
- Power BI training or certification is advantageous, but demonstrated practical capability is essential.
- A financial, cost-management or data-analysis certification is advantageous.
- 5 or more years’ relevant experience in the commercial vehicle, automotive, technical claims, warranty, service or maintenance contract environment.
- Practical experience reviewing technical repairs, service claims, warranty claims or related supporting documentation.
- Experience analysing operational data and producing reports or dashboards for decision-making.
- Experience presenting findings or recommendations to management and other stakeholders.
- Experience as a Diesel Technician, Service Advisor, Warranty or Claims specialist is advantageous.
Key Competencies
- Excellent time management, prioritisation and task-shifting ability.
- Analytical judgement, attention to detail and sound decision-making.
- Out-of-the-box thinking, problem-solving and a continuous improvement mindset.
- Clear communication, stakeholder management and conflict resolution.
- Accountability, adaptability and the ability to work independently under pressure.
- Training, knowledge transfer and professional presentation skills.
Knowledge and Technical Requirements
- Strong knowledge of trucks and buses, including components, systems and operating conditions.
- Knowledge of fair wear and tear, vehicle diagnosis, fault-finding, repair methods and servicing procedures.
- Good working knowledge of service and maintenance contracts, warranties, claim controls and supporting documentation requirements.
- Understanding of cost drivers and basic cost accounting principles.
- Power BI proficiency is essential, including dashboard development, data visualisation and analysis of operational trends.
- Intermediate to advanced Microsoft Excel is essential, including PivotTables, lookups, logical formulas, data validation, reconciliation and data analysis.
- Proficiency in Microsoft PowerPoint and the ability to prepare management-level presentations.
- General proficiency in Microsoft Office and relevant claims, dealer or contract management systems.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Application Closing Date: 10 November 2026.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Job Category: Sales & Services
Organization: Volvo Group
Travel Required: Occasional Travel
Requisition ID: 36864
Click here to apply
Team Leader
Location:
New Castle, ZA, 2940
Position Type: Professional
Permanent/Temporary: Permanent
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.
The main purpose of the job is to manage the activities of workshop employees to meet required departmental targets at the required levels of efficiency and service deliver.
Reporting: The role reports to the Branch Manager.
Job Objectives:
- To ensure you achieve the strategic business plan and objectives.
- To meet or exceed planned performance against the following KPI’s:
- Parts sales and Gross Profit (GP).
- Workshop sales and Gross Profit (GP).
- Materials & Conversions.
- S & A Expense Control (Profit and Loss Statement).
- Aftermarket absorption.
- Operating Income / Margin.
- To ensure that you and employees comply with all Health and Safety requirements in the execution of their duties.
- Drive customer satisfaction by ensuring that all activities are customer centric and value adding.
- Ensure that WIP is managed by correctly allocating costs and invoicing work at the earliest opportunity whilst adhering to the Company’s work instructions and procedures.
- Ensure a full staff compliment at all times and ensuring that procedures are followed in line with relevant policies.
- Ensure the completion of performance evaluations on a regular basis.
- Effectively communicating with Business Control to ensure consistency with projections.
- Coordinating regular meetings with the managers to ensure their profitability and efficiency.
- To manage, develop and motivate employees in accordance with Company policy and culture.
- Overseeing and maintaining compensation plans for all employees as per the company policy.
- Ensure that all performance touch points and dialogues be completed on a regular basis.
- Ensure that all Volvo Group policies and procedures are adhered to and that all legislation is complied to.
- Ensure that the dealer is run as efficiently as possible.
- Supervision of daily staff activities.
- Effective daily planning of work ensuring efficiency at all times.
- Allocate available Technician according to the production plans.
- Ensuring high level of customer satisfaction is met consistently.
- Liaise with service advisor to ensure correct completion and processing of documentation.
- Monitor and control progress of jobs ensuring feedback to service advisors.
- Ensure relevant technical literature is in place providing guidance where required.
- Ensure that Technicians comply with the Volvo Standards.
- Ensure necessary control of workshop equipment, vehicles and special tools.
- Observe and follow directives given in policies, instructions as well as SHEQ.
- Ensure road testing and programming of vehicles according to required standards.
- Ensure vehicle testing is carried out.
- Address any issues of poor workmanship immediately.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Qualification & Job Experience
- Matric / N3.
- Diesel Mechanic Trade Test.
- Five (5) years’ experience working as a Diesel Mechanical, 2 of which must be in a Team Leader/ Supervisor capacity within the workshop environment.
Key Competencies
- Supervision of people.
- Develop and train.
- Ability to effectively organize work.
- Leadership.
- Diagnostic expertise.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Application Closing Date: 10 November 2026.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Category: Sales & Services
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 36795
Click here to apply
We wish you all the best with your applications
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