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To apply, click on the link at the end of the posts and all the best with your applications.
LONG TERM INSURANCE UNEMPLOYED RURAL LEARNERSHIP PROGRAMME
Job Ref #: Rural learnership 2024/2025 – KZN
Industry: Insurance
Job Type: Contract
Salary: Market Related
Description:
AVBOB, in partnership with INSETA, is hosting a Long Term Insurance Unemployed Learnership programme, NQF Level 4, 140 credits. Learnership is a structured work based learning programme that includes theoretical learning through an accredited training provider and practical experience in the workplace that leads to registered qualification.
We invite applications from the following Provinces/Branches:
PROVINCE BRANCHES
KZN Mtubatuba
Jozini
Kwangwanase
Pongola
Requirements:
- Grade 12 with English, Mathematics / Maths Literacy/ Accounting
- Need to be willing to work in our offices in any of the provinces.
- Need to be willing to work in our offices in any of the provinces.
- Must be in the possession of a valid matric certificate with English, Maths / Maths Literacy/ Accounting
- Must be between the ages of 18 and 35.
- No previous learnerships attended.
- Must not be engaged with any other studies from 01 October 2024 to 30 September 2025
- Must be residing in the mentioned Provinces
- Computer Skills
- Must be a South African citizen.
- Provide a letter from the ward counselor from the rural area
CLERK: BRANCH ADMINISTRATION (BRONKHORSTSPRUIT)
Job Ref #: 705CL143
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Reception
- Typing
- Record keeping
- Operating switchboard
- Client services
- Data input and scanning of documents
- General office duties
- Handling petty cash
Requirements:
- Grade 12
- 1-2 years relevant office administration experience will be a definite advantage
Senior Clerk: Retention
Job Ref #: 208SNCL20
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
To comply and act in accordance with clients on scripted and recorded outbound calls complying with effective quality assurance processes and retention strategies with the aim of building customer relationships to increase loyalty and retain business.
Non- Payments
- Review premium history to determine the date premium last paid and status of the policy.
- Initiate calls, through guidance of a compliance approved script
- Initiate calls, providing best solutions on outstanding premiums depending on the nature of non-payment.
- Advise on premium debt on older policies that fall in arrears, explaining the premium debt rules and how it works.
- Advise clients on different types of payment methods to settle the outstanding balance on the policy.
- Reinstate deductions and secure payment for future deductions.
- Document communication, delivery and outcomes on the system.
- Send updated policy contract or an endorsement where applicable
Cancellation Requests
- Receive cancellation letter through workflow system
- Verify the signatures with the original documents
- Update the contact details and addresses
- Determine the cancellations reasons
- Resolve all complaints
- Prepare statistics data and reporting
Retention of policies and Cancellations
- Call clients and establish the reasons for cancellation.
- Advise clients on best possible solution based on cancelation reason, by reducing premiums in the case of unaffordability, reduction of sum assured, and removal of lives.
- Obtain voice recorded consent or a written instruction, signed by the policyholder if the policyholder chooses to reduce the premium, remove some of assureds or make the policy paid-up.
- Send the paid up forms to the policy holder.
- Modify and amend policies according to the clients’ request.
Monitoring and Reporting
- Ensure the targets are achieved.
Requirements:
- Grade 12
- FAIS Recognized Qualification
- RE5 / RE1
- 2 – 3 Years experience in insurance
Senior Clerk X3
Job Ref #: 208TEMP03
Industry: Insurance
Job Type: Contract
Salary: Market Related
Description:
To comply and act in accordance with clients on scripted and recorded outbound calls complying with effective quality assurance processes and retention strategies with the aim of building customer relationships to increase loyalty and retain business.
Non- Payments
- Review premium history to determine the date premium last paid and status of the policy.
- Initiate calls, through guidance of a compliance approved script
- Initiate calls, providing best solutions on outstanding premiums depending on the nature of non-payment.
- Advise on premium debt on older policies that fall in arrears, explaining the premium debt rules and how it works.
- Advise clients on different types of payment methods to settle the outstanding balance on the policy.
- Reinstate deductions and secure payment for future deductions.
- Document communication, delivery and outcomes on the system.
- Send updated policy contract or an endorsement where applicable
Cancellation Requests
- Receive cancellation letter through workflow system
- Verify the signatures with the original documents
- Update the contact details and addresses
- Determine the cancellations reasons
- Resolve all complaints
- Prepare statistics data and reporting
Retention of policies and Cancellations
- Call clients and establish the reasons for cancellation.
- Advise clients on best possible solution based on cancelation reason, by reducing premiums in the case of unaffordability, reduction of sum assured, and removal of lives.
- Obtain voice recorded consent or a written instruction, signed by the policyholder if the policyholder chooses to reduce the premium, remove some of assureds or make the policy paid-up.
- Send the paid up forms to the policy holder.
- Modify and amend policies according to the clients’ request.
Monitoring and Reporting
- Ensure the targets are achieved.
Requirements:
- Grade 12
- FAIS Recognized Qualification
- RE5 / RE1
- 2 – 3 Years experience in insurance
Financial Associate (Rustenburg)
Job Ref #: FA/ RUS
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
- Marketing experience
Financial Associate (Rosslyn)
Job Ref #: FA/ ROS
Industry: Insurance
Job Type: Permanent
Salary: Market Related
Description:
- Marketing of Funeral Insurance, Savings Plans and related products
- Recruit funerals for the Funeral Division
Requirements:
- Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC credit record
- Clear criminal record
- RE 5 will be an advantage
All the best with your applications.
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