AGENT

HEAD OFFICE REGION BLOEMFONTEIN OFFICE (FIXED TERM)

Job Purpose:
Is to ensure that all companies falling in the Council scope of registration are registered
and compliant with all agreements of the NBCRFLI that are promulgated by the
Minister of Labour in terms of the LRA.

Job Objectives:

• Promote, monitor and enforce compliance with all Collective Agreements by
  investigating and searching, determining jurisdiction for companies that are
  operating in the registered scope of the Council, registering or opening cases
  where companies refuse to register.
• Interpretation of all clauses of the Main Collective Agreements in order to enforce
  all Council Agreements and issue Compliance Orders to companies that are non
  compliant.
• Calculate and determine the amounts owing to Council as a result of noncompliance, conciliate disputes on non-compliance and issue a certificate of
  outcomes if dispute is unresolved for case to be referred to Arbitration for
  independent Commissioner to Arbitrate.
• Conduct full inspection i.e. full inspection, logbook inspection, educational
  inspection and demarcation disputes inspection in loco and issue findings report.
• Discuss and explain inspection reports with stakeholders in order to avoid future
  non-compliance.
• Receive complainant cases to Investigate for enforcement, decide on appropriate
  form of investigation to be undertaken and ensure quality case investigations
  within prescribed period
• Attend to enquiries and requests related to the role and purpose of the Council and
  other matters related to the collective agreements and applicable legislation
• Lead Enforcement cases already referred to Arbitration and ensure successful
  Prosecution of cases during arbitration
• Serving of circulars and marketing material to stakeholders during company visits
  and ensuring that all stakeholders regard the NBCRFLI as a valuable partner
• Prepare and submit weekly activity reports.
• Planning and organising of daily, weekly and monthly enforcement activities.
• Perform perception surveys with Stakeholders.
• Negotiate, Drafting and signing of settlement agreement with employer
  representatives and submit such agreement to commissioners for approval as an
  Arbitration award.
• Cost centre management and control of cost items related to the function.
• Resolve all unresolved queries and problems from Fund Admin, Dispute,
  Arbitration, Litigation, Client Services, Returns Control & Membership Department
  related to allocated companies with employer representatives
• Execute (Serve to companies) legal documents such as compliance orders, notice
  of arbitration, writ of execution, membership queries and awards
• Training and Educating Industry HR Practitioners and employees in relation to
  Council online system and application and or provisions of Agreements.
• Scrutinize all electronically generated exception reports, check, investigate and
  issue manual Compliance orders were necessary and report appropriate actions
  where relevant.
• Address mass employee gatherings on Agreement and compliance related issues.
• Building stakeholder relationships with company and employee representatives
  and at all times conducting oneself in an objective and fair manner.
• Being a Custodian of the NBCRFLI image and reputation, conduct oneself in a
  manner which will promote aforesaid. (We are in agreement with the proposals).

Requirements Knowledge:

• Knowledge and Interpretation of Labour Legislation and Bargaining Council’s
  Main Collective Agreements Clauses
• Proficiency in Microsoft Office Suite
• Case Investigations Background
• Knowledge of Labour Law
• Through Understanding of Arbitration, Prosecution & Conciliation Processes
• Conciliation, Mediation and Arbitration skills
• Computer literacy
• Conflict resolution skills
• Valid Driver’s licence
• Must have his/her own vehicle.

Related Skills:

• Strong analytical skills
• Negotiation and Conflict Resolution Skills
• Project Management Capabilities
• Report Writing
• Relationship Building
• Strong Communication and Persuasion Skills
• Attention to Detail
• Stakeholder Engagement & Client Service
• Strong Dispute and Conflict Resolution Skills
• Presentation and Reporting Skills
• Customer Relations
• Conflict Handling
• Strong communication and persuasion skills
• Inspire confidence
• Strong interpersonal skills
• High levels of competence in problem solving
• Mediation Skills
• Attention to detail

Education & Qualification:
▪ Grade 12
▪ 3- 4 Years Post Matric Qualification in Labour Relations, Human Resources,
Labour Law or related qualification
▪ A minimum of 3 years work experience in the Enforcement Environment

Remuneration Grade: C3
It is the Council’s intention to promote equity through the filling of all numeric targets
as contained in the EE Plan, the vacancy is open to all racial groups.

Applications: All applications accompanied by your CV’s must be forwarded to the
NBCRFLI Human Resources department via the following email address
recruitment-ms@nbcrfi.co.za before the closing date

Closing date: 08 October 2024
Should you not hear from us 30 days after the closing date, please consider
your application unsuccessful.

All the best with your applications.