SANBS Vacancies - Vacancies with Collen

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Donor Recruiter

Listing reference: sanbs_003322

Listing status: Online

Apply by: 31 May 2026

Position summary

Industry: Medical, Health & Social Care

Job category: Media, Advertising, PR, Publishing and Marketing

Location: Sandton

Contract: Permanent

Business Unit: Egoli North HQ

Remuneration: R 280,743.00

EE position: No

Introduction

An opportunity has become available for a Donor Recruiter. The incumbent will be responsible to recruit and educate all donors ensuring targets are met, to maintain a sustainable and safe blood supply.

Job description

KPA 1 Customer Stakeholder
1.1 Participates in donor recruitment pilot studies which may be run at specific blood drives.
1.2 Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
1.3 Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
1.4 Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.

KPA 2 Internal Processes
2.1. Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
2.2. Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
2.3. Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter’s report form.
2.4. Displays advertising material and directional arrows to enhance visibility of the blood drive
2.5. Recruits and educates blood donors to ensure collection targets are met.
2.6. Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
2.7. Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
2.8. Puts donors at ease to ensure they have a good donation experience.
2.9. Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
2.10. Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time
2.11. Offers refreshments to donors as required and deals with customer service questions.
2.12. Refers all medical questions to the Clinic Supervisor.
2.13. Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
2.14. Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
2.15. Assists in arranging branch promotions, shows and exhibitions.

KPA 3 Learning and Growth
3.1 Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive
3.2 Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required
3.3 Attends required meetings and appropriate training sessions to remain informed of current fieldrelated developments and promote knowledge sharing.

Minimum requirements

Education
 Grade 12
 Marketing/Public Relations Certificate (Minimum 6 months).
 Driving Licence – Code B Manual.

Experience and knowledge requirements

 N/A

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures
 Computer literacy: MS Office

Click here to apply

Document and Records Manager

Listing reference: sanbs_003321

Listing status: Online

Apply by: 31 May 2026

Position summary

Industry: Non-Profit & Voluntary Sector

Job category: Medical Research and Laboratory Sciences

Location: Roodepoort

Contract: Permanent

Business Unit: Constantia Kloof

Remuneration: R 856,236.00

EE position: No

Introduction

The incumbent will be responsible for designing and establishing the national Document and Record system taking relevant legislation and improved methodology into account. Responsible for policy and procedure life cycle management at SANBS (South African National Blood Service). Ensuring that SANBS effectively manages its policy, procedures, information and records throughout their life cycle, complying with legislation, preserving valuable records, and implementing efficient and secure document management practices. Responsible for managing the teams and ensuring output according to turnaround times, role profiles and scorecards.

Job description

KEY PERFORMANCE AREAS (KPAS)

KPA 1: Strategic Planning and Objective Setting Through Establishing, Developing and Managing the Business Plan for the Document and Record Team

1.1. Compile 5-year document and record team business plan.

1.2. Provide input into the development of the 5-year quality management strategy

1.3. Compile annual business plan including the objectives, operational, manpower plans and CAPEX budget for the business unit.

1.4. Communicate and execute final business plans with all employees in the business unit.

1.5. Set and implement annual performance plans.

1.6. Develop the document and records team budget.

1.7. Oversee procurement planning and contract management processes, ensuring cost-effectiveness, compliance with organisational policies, and optimal utilization of resources.

1.8. Monitor, investigate and adress variances to the OPEX and CAPEX budget and provide monthly reports.

1.9. Continuously monitor operational expenditure and operational trends and recommend measures to ensure continuous improvement and sustainability.

1.10. Monitor performance plan, and where variances occur due to unforseen circumstances, review business plan and remediate in order to meet the objectives.

1.11. Review and where necessary motivate for amendments to the work organization structure / manpower plan to ensure the availability of employees to achieve the agreed strategic and operational goals.

KPA 2: Customer and Stakeholder Relationship Building

2.1. Collaborate with other divisions in SANBS to synergize integrated outcomes.

2.2. Monitor, evaluate and report on document and record trends detected to the work area management and ensure the quality improvement projects are put in place to address the trends detected to continually improve quality across SANBS.

2.3. Manage and track internal customer complaints/queries and ensure resolution within agreed timeframes.

2.4. Build and maintain collaborative relationships with key stakeholders internally and externally.

2.5. Collaborate with procurement and legal departments to ensure that contracts with vendors are in place.

2.6. The custodian of the documents and records contracts ensuring relevant updates and/or amendments are completed in line with the procurement procedure.

2.7. Evaluate and proactively engage with the suppliers’performance against the deliverables and ensure corrective actions are taken when noncompliance occur

2.8. Represent SANBS at stakeholder meetings.

KPA 3: Internal Processes

3.1. Ensure document and record system compliance with the quality management systems, SANAS accreditation, standards for practice and ISO documentation.

3.2. Review and implement changes to the quality management systems, including preparation of quality plans, to meet national accreditation requirements, standards for practice and the legislative framwork.

3.3. Develop and maintain departmental procedural analysis (workflow), document and records management policies, procedures, guidelines and communication material, and implement organizational polocies and procedures.

3.4. Design, develop and test (UAT and pilot phases) document management systems across SANBS in partnership / collaboration / support with ICT.

3.5. Implement and maintain document management systems across SANBS. This includes organizing information, creating documentation, and ensuring that records are stored efficiently, securely, and cost-effectively, both in physical and electronic formats.

3.6. Design, develop and test (UAT and pilot phases) records management systems across SANBS in partnership / collaboration / support with ICT.

3.7. Implement and maintain records management systems across SANBS. This includes organizing information, creating documentation, and ensuring that records are stored efficiently, securely, and cost-effectively in physical and electronic formats.

3.8. Manage hard copy records to off-site storage and retrieval and arrange for confidential destruction of records according to retention schedules.

3.9. Advices groups on established records management procesures, including reviewing and analysing existing practices, identifying gaps, and making improvements to ensure records management policies and guidelines are followed.

3.10. Implement strategies to preserve information and records of long-term value. This involves establishing processes and procedures to protect and maintain the integrity, authenticity, and accessibility of records over time.

3.11. Manage the policy register, ensuring the availability of the necessary policies to all employees.

3.12. Ensure that the targets established in the balanced scorecard are met and corrective action is taken when targets are not met.

3.13. Compile and submit monthly and quarterly reports.

3.14. Identifies departmental operationsl risks for inclusion in the quality risk register and developns and implements plans to mitigate and reduce the risks identified.

3.15. Effective participation in national initiatives relating to the settling of standards and policy development.

3.16. Assist in the development of protocols and procedures to guide operational implementation and practice in the specialized area of expertise.

3.17. Prepare and review gap analysis documents annually on the requirements and SANBS document.

3.18. Analyse relevant standards and ensure alignment of SANBS policies and procedures comply with regulatory requirements.

KPA 4: Employee Learning and Growth

4.1. Manage employee activities to ensure that all targets on the scorecard are met, evaluate variances and develop strategies to improve the shortfalls or to take advantage of opportunities and maintain productivity levels.
4.2. Conduct performance management and monitor performance on an on-going basis through mentoring, coaching, and reviews and take appropriate steps to correct problems.
4.3. Hold regular meetings in order to evaluate the performance of the business unit and to provide feedback from divisional meetings.
4.4. Track and encourage individual development by identifying learning and development needs and facilitating the attendance of relevant programmes.
4.5. Monitor that staffing levels are maintained as per the approved manpower plan or motivate additional employees supported by a detailed business case.
4.6. Deal with grievances, conflict, and disciplinary issues and take appropriate actions in accordance with SANBS Policy.
4.7. Ensure regular two-way communication with employee matters such as strategy, values, team building, SOPs, policy changes, etc. to ensure understanding.
4.8. Monitor and track employee timekeeping, absenteeism trends, overtime worked and leave to ensure adherence to HCM policy for the cost-effective running of the department.
4.9. Recruitment and selection of suitable candidates according to manpower plan recruitment and selection procedures and EE targets.
4.10. Attend meetings and training sessions as required, to remain informed of current field-related developments, and to promote knowledge sharing.
4.11. Maintain a personal development plan that leads to excellence.
4.12. Conduct scheduled meetings with direct reports.
4.13. Develop successors within own team.

KPA 5: Conduct Research and Develop Training Material that Leads to Innovative Implementation of Solutions

5.1. Develop a generic quality training programme about document and records managementprinciples.
5.2. Provide updated relevant quality management systems information for inclusion in the national induction program.
5.3. Ensure training and knowledge sharing are carried out effectively across SANBS.
5.4. Provide guidance and overall support in the deployment and implementation of document and records management by working with the Document Owners and Document Authors and document and records team to ensure that the documentation meets national accreditation requirements.
5.5. Perform research in line with best practices for our leadership in the field of document and records management.
5.6. Engage and participate in national and international working groups’ activities and presentations.

Competencies

Cognitive

Analytical thinking and attention to detail
Judgement and decision-making
Planning, organising and monitoring
Problem-solving
Holistic/big-picture thinking
Ability to prioritise

Personal

Ethical behaviour
Excellence orientation
Resilience and stress management
Self-management

Interpersonal

Customer service orientation
Conflict management
Knowledge sharing
Relationship building
Teamwork
Communication
Engaging diversity
Influencing skills

Prof. technical

Process engineering/systems competence
Technical and professional competence
Computer literacy
Administrative skills
Counselling
Best practice thinking
Legislative literacy

Leadership

Motivating people
People development
Practical execution management and project management

Minimum requirements

Education:

Biomedical science qualification
Applicable professional registration
Management Qualification
Quality qualification preferable

Experience:

3 years in a medical or blood transfusion laboratory
3 years of quality systems implementation experience
3 years employment management experience

Other (knowledge and skills):

HPCSA
ISO
GMP
GLP
SA legislation
SAHPRA
Understanding of Blood Transfusion Standards
Understanding of SANAS regulations
Project Management
Records Management
Document Management
Confidence in using bespoken and standard . databases, software and operating systems

Click here to apply

Buyer

Listing reference: sanbs_003320

Listing status: Online

Apply by: 28 May 2026

Position summary

Industry: Non-Profit & Voluntary Sector

Job category: Sales and Purchasing

Location: Roodepoort

Contract: Permanent

Business Unit: Constantia Kloof

Remuneration: R 540,318.00

EE position: No

Introduction

Provides an effective, efficient, fair, competitive and transparent buying service to the organisation, and in addition coordinates and controls the purchasing/procurement function on the SAP system to ensure effective cost control.

Job description

KEY PERFORMANCE AREAS

KPA 1: Provides An Effective Fair, Competitive And Transparent Procurement/ Buying Service To
The Organisation

KPI

1.1. Negotiate and conclude supply/maintenance price update with suppliers by requesting new price
proposal from suppliers/ vendors.
1.2. Review schedule/contract agreements timeously according to negotiated review dates submitted
by tender/contract office.
1.3. Procure goods and services that meet user requirements and the agreed organizational service
level and standard on time and ensure contractual obligations are met in full in terms of price,
quality and timing.
1.4. Draw up of Request for Proposal for submission to vendor by creating RFQ on SAP based on user
specification and evaluate for recommendation all low risk transactions as allocated by the Business
Partner, irrespective of the value.
1.5. Obtain and analyse quotes per purchase orders depending on the nature and value of the
material or service and run price comparison and maintain Quotation processing on SAP.
1.6. Administer Orders in SAP by placing orders locally, nationally and internationally and ensuring
expedition thereof by ensuring that goods and services received comply with order specifications.
1.7. Adhere to company procedures, authority levels when purchasing and contract terms, by
obtaining correct approval and affording special attention to high value/strategic items and
products and prioritization thereof with respect to quality control specifications.
1.8. Generate orders as specified from SAP Materials Requirement Planning reports and liaise with stores
to ensure timeous stock turn-over.
1.9. Monitor supplier price adjustments to ensure it is within costing parameters as detailed in the
contract and deal with discrepancies by managing service providers’ performance and by
ensuring that they meet SANBS delivery date.
1.10. Coordinate inbound and outbound logistics with shipping service providers for transport of Products/
material to site by contracting shipping agents to facilitate delivery of materials.
1.11. Ensure the at all purchase orders are delivered on time and vendors reminded about their
obligation by sending SAP Reminder Letters to vendors.
1.12. Coordinate payment terms and the processing of payments to vendors with Account Payable
Division on a daily basis to ensure timeous payment of vendors.

KPA 2: Facilitates Submission Of Samples To QA To Ensure Conformance To SANBS Quality
Requirements In The Buying Process

KPI

2.1. Ensure that all samples required for QA (during buying process and/or performance testing) are
timeously submitted to Quality Department for testing and reports are filed in the vendor files.
2.2. Communicate the result of QA testing with relevant vendors to provide feedback and
recommendations.
2.3. Assist the appointed vendors to register on SANBS vendor database once quality standards are met.
2.4. Ensure that product non-conformances are managed in accordance with the SANBS Quality
processes.

KPA 3: Ensures Effective Sourcing And Selection Of Vendors To Achieve Optimum Total Cost,
Quality And Service Solutions In Terms Of SANBS Requirements

KPI

3.1. Conduct inspections of the proposed vendor’s premises to ensure that are in existence by
undertaking site visits.
3.2. Select service providers from SANBS Supplier Database based on the price, quality, service,
functionality and performance in terms of BBBEE.
3.3. Consult with contract management office regarding restricted service provider’s performance prior
to awards of contracts and purchase orders. If necessary, reallocate and rotate supplier contracts.
3.4. Actively participate in supporting and developing of accredited SMME’s and BBBEE companies
through providing guidance, and assistance and arranging for visits to vendors.

3.5. Keep abreast of trends and technical developments in the procurement function by attending
relevant workshops, seminars and demonstrations on related products and supplier exhibitions and
presentations.
3.6. Undertake related assignments and ad-hoc feasibility studies on latest products on the market.
3.7. Analyse price behaviour and forecast price/usage to optimize spending pattern by comparing
proposals from suppliers.
3.8. Identify potential synergies across businesses regarding suppliers and specifications. By
communicating with internal departments to update the business on a potential product availability
and suitability.

KPA 4: Ensure Sound Relationships Are Maintained Between Service Providers And SANBS
Departments And Zones

KPI

4.1. Attend to issues pertaining to supply deadlines and payment terms by ensuring that Purchase
Orders are corrected on SAP and that relevant stakeholders will be informed (supplier/user
department.
4.2. Communicate with suppliers and shipping agents on imports (documentation, berth dates and
times), by contacting suppliers on delivery dates and times.
4.3. Make recommendations on best purchase options in relation to price, quality and service and
identify potential problems and take appropriate action by reviewing and investigating alternatives
processes. Evaluate suppliers and recommend suppliers.
4.4. Collaborate between User/Cross Functional Team, Quality Department, and Enterprise Risk
Management to reduce total organizational risk internal & external to obtain expert advice on
specifications.

COMPETENCY

Cognitive

Analytical Thinking and Attention to Detail
Judgement and Decision Making
Problem Solving
Planning, organising and monitoring

Personal

Ethical behaviour
Drive and Belief in the Cause
Excellence Orientation

Interpersonal

Customer Service Orientation
Relationship Building Skills
Teamwork
Communication. Persuasiveness/ Selling Skills

Prof. technical

Business and Financial Acumen

Technical Skills/Competence:

Contract Management Skills.
Computer Literacy
Administrative Skills.
Buying.

Minimum requirements

Education

Diploma in Supply Chain, Purchasing or related.

Experience and knowledge requirements

3 Years Purchasing/ Logistics/ Procurement experience in a structured Purchasing environment.
SAP Procurement experience (Ideal requirement).

SPECIAL CIRCUMSTANCES

Overtime as and when required.
Driver’s License.
Computer Literacy.

Click here to apply

Donor Recruiter – Boksburg

Donor Recruiter

Listing reference: sanbs_003319

Listing status: Online

Apply by: 28 May 2026

Position summary

Industry: Medical, Health & Social Care

Job category: Media, Advertising, PR, Publishing and Marketing

Location: Boksburg

Contract: Permanent

Business Unit: Boksburg Marketing

Remuneration: R 293,376.00

EE position: No

Introduction

Job description

Minimum requirements

Education
 Grade 12
 Marketing/Public Relations Certificate (Minimum 6 months).
 Driving Licence – Code B Manual.

Experience and knowledge requirements

 N/A

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures
 Computer literacy: MS Office

Click here to apply

Donor Care Officer – Kathu

Donor Care Officer

Listing reference: sanbs_003318

Listing status: Online

Apply by: 26 May 2026

Position summary

Industry: Medical, Health & Social Care

Job category: Health, Fitness, Medical and Optometry

Location: Kathu

Contract: Permanent

Business Unit: Free State and Northern Cape

Remuneration: R 480,901.00

EE position: No

Introduction

The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile).

Job description

KEY PERFORMANCE AREAS (KPAS)

KPA 1 Financial

1.1 Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.

1.2 Maintains and validates equipment to ensure that repairs are done timeously.

1.3 Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.

KPA 2 Customer Stakeholder

2.1 Manages stakeholder relations at the blood drive and/or donor centre.

2.2 Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.

2.3 Asks Donor to read pamphlets/posters before medical assessment.

2.4 Helps donors to complete donor forms and clarify any query they might have.

2.5 Addresses and/or report all complaints to the in-charge before or by the end of the shift.

2.6 Ensures that customer needs and priorities are understood at all times.

2.7 Coaches team on customer service through discussion of the root cause of complaints, compliments and queries.

KPA 3 Internal Processes

3.1 Collects whole blood and/or apheresis units to meet assigned target.

3.2 Assists team packing and off-loading the vehicle at the venue efficiently and effectively.

3.3 Assists with setting up the blood drive in time for the arrival of donors.

3.4 Completes donor documentation and assessment procedure courteously, effectively and efficiently according to relevant standard operating procedure.

3.5 Assists with identification and registration of donor according to relevant guideline, and check the donor form for completeness.

3.6 Assists with recruitment and booking of whole blood and specialised donors to ensure team meet target.

3.7 Conducts basic physical checks on donors as per the SOP, capture all relevant information and report any deviation to the person in-charge of the clinic.

3.8 Documents results of all basic physical checks on relevant record sheets/Donor Questionnaires.

3.9 Inform clinic supervisor or designated deputy of all irregularities immediately. The donor will be accepted or deferred by clinic supervisor or designated deputy in case of medical reasons.

3.10 Conducts confidential assessment (risk behaviour interview) with potential donors.

3.11 Educates donors on high-risk behaviour.

3.12 Prepares blood pack with the scale to ensure that correct volume of blood is collected

3.13 Prepares for phlebotomy section and carry out phlebotomy as per the relevant SOP including donor care and education.

3.14 Cares for donor during donation including providing refreshments and education.

3.15 Initiates treatment in emergencies (First Aid/CPR) with the help of the in-charge / SANBS Medical Lead Consultant pending arrival of emergency personnel.

3.16 Completes all documentation post-donation and any additional reports/information as required.

3.17 Provides post-donation care and advice.

KPA 4 Learning and Growth

4.1 Performs Clinic Supervisor duties, roles and responsibilities, according to that job description for that particular time or clinic as per operational requirements.

4.2 Maintains regular two-way communication by attending and participating in monthly staff meetings on matters such as strategy; values; team building; policy changes; SOPs to ensure understanding.

4.3 Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency through observation on relevant policies and procedures, including completion of relevant CPD’s and POE’s.

KPA 5 Governance

5.1 Maintains and keeps updated staff and equipment files as per relevant policies and procedures.

5.2 Oversees the application of all relevant policies and procedures in the unit as per the SHEQ and Operational policies and procedures.

5.3 Manages medical waste by ensuring that all waste generated during the blood drive are discarded as per the SOP.

5.4 Maintains a safe environment by ensuring that safety procedures are followed as per SOP.

Minimum requirements

Education

Diploma / Degree in General Nursing Sciences.
Code B or EB Manual driver’s license.

Experience and knowledge requirements

2 years Registered Professional Nursing experience.

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures

Relevant SANBS policies and Procedures.
Standards of Practice for Blood transfusion in SA.

Click here to apply

Donor Care Officer – Kimberley

Donor Care Officer

Listing reference: sanbs_003317

Listing status: Online

Apply by: 26 May 2026

Position summary

Industry: Medical, Health & Social Care

Job category: Health, Fitness, Medical and Optometry

Location: Kimberley