To apply, click on the link at the end of the posts and all the best with your applications.

Learnership – Long Term Insurance

Discovery Health (WCP Service Team)

Learnership: Long Term Insurance

About Discovery
 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

Long Term Insurance – Discovery Health:

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

Grade 12 is essential.

• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 – 60% )
• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

 EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Talent Pool – Senior Data Scientist

iscovery Health

Senior Data Scientist   

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About (Data Science Lab)

The Group DS Lab is growing and positions are available. The lab applies predictive analytics, machine learning, big data and operations research skills, to run and to support key projects for the Group and for the individual Discovery business units. We work across clinical, wellness, financial, sales, operational, people and behavioural theme areas, using modern analytics tools on terabytes of structured and unstructured data within a big data architecture. We are also mandated to find opportunities to use new data sets and in areas not typically accustomed to using data science.  

Key Purpose

The Data Science Lab is a highly specialised and expanding team that tackles challenges in the health, life, and short-term insurance businesses, as well projects that cut across the whole of the Discovery Group. We are looking for individuals with 2-5 years of experience, for projects related to:

– risk management through behavioural science and intervention (next best action) design 

-combining traditional data (eg: wearable device, web & app logs, health & life insurance claims) with novel data sources in new ways

-assisting with experimental design for product, rewards, marketing, communications, engagement etc

-advising partner markets on how to customise and deploy locally built models

They will have the opportunity to work with cutting edge technology and advanced techniques to see their models used in real business applications. The innovative work environment means there are opportunities to shape new projects with a focus on helping insurance customers to lead healthier lives.

 

Areas of responsibility may include but not limited to

• Identify and build appropriate models to predict risk, sales and savings
• Present data insights and model findings in a way that provides actionable insights for business stakeholders and senior executives
• Mining and visualising large structured and unstructured datasets throughout the businesses to inform product design, risk management, customer interaction strategies, etc.
• Following model implementations through to business adoption
• Monitoring model performance and using feedback for improvement
• Improving processes and data collections where opportunities arise
• Running scientific experiments to evaluate different models in a reproducible way
• Produce analytical work that is customer, business and staff focused

Personal Attributes and Skills  

• A creative and enthusiastic attitude to unearthing valuable insights and generating value for Discovery clients 
• Ability to balance multiple priorities and to step back and see how analytics work fits into the wider business context 
• Results driven, curious and able to work autonomously or within teams
• Good time and task management skills
• Ability to communicate results of analyses in a clear and effective manner
• Aligned to Discovery values and core purpose 

Education and Experience

• Master’s or PhD degree in either Data Science, Actuarial Science, Statistics, Operations Research, Computer Science, Applied Mathematics or Engineering fields.

• Ability to formulate a clear problem statement, develop a plan for tackling it, and clearly communicate findings verbally, visually, and in writing 
• Demonstrable working experience in an analytics position, where the focus was on building and implementing machine learning models to solve business problems
• Experience accessing and analysing data using language/tools/databases such as Python, R, SQL, etc.
• Experience using Gradient Boosting Machines, Random Forests, Neural Networks or similar algorithms.
• Good knowledge of Microsoft Office tools.

Advantageous:

• Some experience in working with big disparate sets of data and exposure to big data tools
• The ideal candidate will possess a deep interest in the healthcare industry, particularly in leveraging behavioral science to promote disease management and prevention. Additionally, they should demonstrate a strong understanding of strategic risk management principles and their application across the healthcare value chain.

Sous Chef (Junior)

Discovery – HealthyFood Studio

Sous Chef (Junior)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

The successful individual will be responsible but not limited to the following key outputs and skills:

Manages the day to day delivery of the food production operation and culinary team within a specific facility with the objectives of delivering quality culinary products, maximising revenue through controlling operational efficiencies and productivities, operating equipment and stock, in line with Company standards.

Areas of responsibility may include but not limited to

• Deliver culinary business plan
• Shift management of Healthyfood Studio staff
• Facility Product Management
• Manage culinary standards and governance
• With the Executive Chef, manage the facility budget
• General people management for HealthyFood studio staff
• Customer relationship management with internal and external clients and providers

Personal Attributes

• Decision-making – use of initiative
• Learning – training, coaching, staying abreast of industry developments
• Implementing and co-ordinating – organising people, non-people resources
• Numeracy and calculation skills
• Analysing and diagnosing – numerical information, trends in data
• Problem-solving
• Making fine judgements through the senses viz colour, taste, texture
•  

Skills

• Food Costing
• Culinary Product Knowledge
• Kitchen Operational Management
• Labour legislation
• Environmental and sustainability standards
• Proficient Computer skills
• Coaching
• Menu engineering
• Cooking methodology

Education and Experience

• 3-Year Culinary Diploma or equivalent National Culinary Qualification at a diploma level
• Membership with South African Chef’s Association and other relevant culinary accreditation
• 2-3 years’ experience and track record in a similarly graded hotel , restaurant kitchen environment of which at least 2 years’ experience must have been as a chef de partie

Accountant

GROUP TECHNICAL ACCOUNTANT

Key purpose of the role

As an IFRS specialist within Group IFRS Technical, you will assist with the implementation of IFRS Accounting Standards across the Discovery Group of entities. 

This includes delivering on:

• Implement transactions consistent with IFRS Accounting Standards and co-designing accounting solutions to drive compliance with IFRS Accounting Standards in working with the Group Financial Reporting team.
• Discovery businesses in the assessment of new IFRS Accounting Standards, accounting for transactions according to IFRS Accounting Standards, the development of accounting policies and manuals to assist in the consistent application of IFRS Accounting Standards in Discovery, training on IFRS Accounting Standards, and assisting in preparation of financial statements in compliance with IFRS Accounting Standards.
• Liaise with Stakeholders
  • Prepare and present papers to the Discovery Accounting Practices Committee, Audit Committee and/ or Regulator.
  • Liaise with external auditors, specifically on IFRS Accounting Standards related queries and Financial Statements presentation and disclosures.
  • Assist with communication to the JSE Limited, Equity and Debt Sponsors.
  • Participate in industry forums.

Areas of responsibility

• Preparation and Review of Annual Financial Statements
  • Assist in drafting the Discovery Group Financial Statements in line with IFRS Accounting Standards, Companies Act, JSE regulations, and best practices.
  • Review subsidiary financial statements and provide guidance and recommendations on disclosures in accordance with IFRS Accounting Standards and Companies Act.
  • Create and share relevant reporting frameworks and templates for use in business, including financial statement templates and reporting pack templates 
  • Development of IFRS disclosures for new IFRS Accounting Standards or interpretations.
• New or amended IFRS Accounting Standards:
  • Stay abreast of IFRS and public reporting developments and pro-actively expand and deepen your practical understanding and application of IFRS Accounting Standards and ensure knowledge transfer to the larger finance teams.
  • Research impact of new and amended accounting standards on Discovery Group transactions.
  • Oversee implementation of new accounting standards across the Discovery Group (initiation, planning, execution, and monitoring
• IFRS Accounting Standards interpretation and application across the Discovery Group
  • Assist with the facilitation of the Discovery Accounting Practices Committee, which reviews new transactions and consistent application of IFRS across the Discovery Group of entities.
  • Address accounting queries on IFRS Accounting Standards.
  • Writing accounting opinions and position papers, including policy documents and manuals. This includes the accounting implications pre and post deals, as well as at a separate financial statement view and consolidated financial statement view.
  • Present training on IFRS Accounting Standards to finance teams
• Liaise with Stakeholders
  • Prepare and present papers to the Audit Committee and/ or Regulator.
  • Liaise with external auditors, specifically on IFRS Accounting Standard queries and Financial Statement queries
  • Assist with communication to the JSE and Sponsors.
  • Participate in industry forums.
• Support the investor relations team with technical queries on results and other ad hoc requests
• Stay abreast of IFRS and public reporting developments and pro-actively expand and deepen your practical understanding and application of IFRS and ensure knowledge transfer to the larger finance teams
• Assist in the planning and running of the annual audit.

Profile

• Self-management skills
• Advanced knowledge and application of IFRS Accounting Standards
• Strong written and verbal communication skills
• Impeccable attention to detail and accuracy
• Ability to work well under pressure
• Strong interpersonal skills
• Strong project management skills
• Advanced Excel knowledge and experience

Qualifications

The candidate should be a qualified CA (SA) with a minimum of 3 years of experience in a similar role. Job level will consider years of experience in similar roles. Experience within financial services and JSE-listed entities is advantageous.

Life Telesales Consultant – Park Square

Job Description

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader.

The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Life Sales target

•Communication to members telephonically via fax and email

•Attending to general administration

•Conduct Financial Needs Analysis

• Achieve quality target

•Overcome objections

•Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven

•Team Player

•Goal orientated

•Self motivated

•Ability to perform under pressure

•Adapt to change

•Persuasiveness

•Resilience/Tenacity

•Sound Time Management

•Self managed

•Attention to detail

•Ability to learn quickly and apply knowledge

•Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric

• At least 1year sales experience, preferably in an outbound telesales environment

Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage

• PC literacy, email, word, excel

•Tertiary qualification an advantage

•NQF5 and RE5 qualification

DC- Health -Telesales Consultant – Discovery Sandton (JHB)

Job Description

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Health telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Health Sales target

•Communication to members telephonically via fax and email

•Attending to general administration

•Conduct Financial Needs Analysis

• Achieve quality target

•Overcome objections

•Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven

•Team Player

•Goal orientated

•Self motivated

•Ability to perform under pressure

•Adapt to change

•Persuasiveness

•Resilience/Tenacity

•Sound Time Management

•Self managed

•Attention to detail

•Ability to learn quickly and apply knowledge

•Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric

• At least 1year sales experience, preferably in an outbound telesales environment

Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage

• PC literacy, email, word, excel

•Tertiary qualification an advantage

•NQF5 and RE5 qualification

iOS Developer (Senior)

Discovery – Group Information Services – Digital Channels

 

Senior iOS Developer – Mobile Team

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Digital Channels

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Application Platform Services helps the business to address changes through technologies.

Key Purpose

This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.

Within the Digital system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.

iOS developers support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.

iOS developers in the Digital area must be able to technically support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to

Senior iOS developers must have a competent understanding of:

• The system development life cycle and can explain the developer’s role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations 

Senior iOS developers should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Maintain high standards 
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments                                   
• Within 6 months of being in the position, a senior iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

• Excellent written and oral communication skills (English)
• Ability to work in a self-driven, complex environment with multiple and changing priorities
• Ability to focus on deadlines and deliverables
• Ability to think abstractly
• Ability and desire to quickly learn new technologies
• Clean code thinking

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Process Mapping
• Software testing pack design, functional testing

Responsibilities

• Maintain and extend existing development activities
• Work with customers to determine project requirements
• Design software to fulfil customer requirements
• Develop software from requirements and specifications
• Find and repair software defects; unit testing, UI automation testing
• Stay current with Apple and iOS standards and guidelines
• Documenting development work done

Education and Experience

Minimum

• Informatics degree or Diploma
• 4+ years’ experience developing iOS applications

Advantageous

• 2+ years’ user interface analyst experience
• Software Engineering related degree/qualification
• Honours degree
• Business experience and product knowledge
• Experience in Objective-C is beneficial

Methodologies

• Waterfall and Agile
• Knowledge of OO design principles and development patterns

Tools

• SoapUI (SOAP) / REST client (JSON)
• XCode
• Atlassian tool suite (Jira, Confluence)

Technologies

• iOS
• UML

• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

EMPLOYMENT EQUITY   

Test Analyst

Discovery – Systems of Engagement: Digital Channels

 

 

Test Analyst (Intermediate)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Digital Channels

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

Key Purpose

As an Agile Test Analyst, you will be a key part of a Scrum team, and will have a huge impact on the quality of Discovery’s growing range of digital touchpoints and services that allow the Virtual Agent(Chatbot) to deliver all outbound and in-bound communications in the best possible way.

The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Digital Channels helps the business to address changes through technologies.

Areas of responsibility may include but not limited to

• Working as a collaborative member of the Scrum team
• Writing and executing test cases against stories, creating and maintaining automated tests in-line with agreed testing standards and practices
• Documenting defects and making these visible to the teams and the Product Owner
• Providing feedback on user stories from a quality point of view and promoting bug prevention strategies, testability, accessibility and other QA concepts
• Collaborating with other testers, BAs, developers, designers and other experts across the business to deliver business and customer value
• Being proactively involved in the end-to-end lifecycle of digital features including code reviews, user stories grooming, requirements understanding
• Actively participating in all relevant Agile ceremonies and cadences

Personal Attributes and Skills

• Stress Management
• Good analytical skills
• A challenging and enquiring mind
• Attention to detail and tenacity

Technical Skills

• 
  Strong experience with: Cucumber, API Testing, Selenium WebDriver, Continuous Integration & Performance testing.
• Excellent working knowledge of test methodologies, writing test plans, creating test cases and debugging
• Extensive technical understanding across the digital domain
• A thorough understanding of testing/QA best practices
• Experience working in large, complex organisations
• Demonstrated experience in successfully contributing to development teams in an Agile/Scrum environment
• Understanding of common software failures and faults
• Knowledge of the domain (highly desirable)
• Knowledge of the system or application-under-test (highly desirable)
• Experience in a variety of testing efforts (desirable)

Education and Experience

Minimum

• Diploma/Degree in Computer Science/Information Technology
• At least 3 years’ + experience in manual testing
• 1- 2 years automation experience
• ISTQB certified with strong knowledge on QA process
• Experience in Agile way of software development
• Experience in BDD way of writing test cases
• Knowledge on various automation frameworks

Advantageous

• 1 year Software Development experience
• Experience on Development and Maintenance of Automation Framework (not to be confused with test case automation).
• Agile Methodology Certification

Methodologies

• Agile Methodology (Scrum)

Tools

•  Cucumber, API Testing, Selenium WebDriver, Selenium with Java, Continuous Integration & Performance testing.

Processes

• ITIL (Incident, Release, Problem Management)

BI Developer – Discovery Life

Discovery Life

Microsoft BI Developer

Business Intelligence

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients.  This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders.  It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

About Discovery Life – Business Intelligence

The Discovery Life – Business Intelligence is part of the Discovery Life Company.  We are responsible for building all information assets and delivering information to the business through various reporting channels from an executive level down to the call centre agent.  The information assets that we are building is not only limited to report delivery, but also integrated information assets to support the data scientists, risk analysts and the data analytics teams.

Key Purpose

The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts. (BI Solutions imply ETL / Analytics / Presentation). Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development.

The candidate should possess the following:

• Analysis and Communication Skills
• Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
• Conceptualize and design solutions
• Support and coach other junior systems and business analysts

Areas of responsibility may include but not limited to

The BI Developer must be able to construct complex BI solutions based on specifications produced by BI Analysts. In addition to working off specifications, the incumbent should been quite adapt at conceptualizing and implementing solutions based on technical discussions with team members.

• Interact with business and system analysts to resolve problems.
• Collaborate with analysts to understand source structures, evaluate requirements and finally deliver a solid solution.
• Conduct data analysis on various source systems as part of the solution development process.
• Develop and maintain SSIS packages
• Create required database structures
• Develop and maintain T-SQL code – Added advantage
• Analyse SQL execution plan to optimise performance
• Develop SSAS models
• Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications
• Contribute to the development of architectural guidelines and standards
• Prototyping, Research and Development of new techniques and solutions
• Team engagement champion
• Scheduling business processes via ETL tools
• Excel Reporting and scripting – advanced charting, conditional formatting.
• Understand and resolve complexities working across multiple database platforms
• Develop PowerBI and SSRS reports
• Must be able to read and maintain code not written by yourself.
• Have experience following a formal SDLC as part of solution delivery.
• Optimise ETL processes as well as SQL queries by analysing query execution plans.
• Maintain code repositories for version control of developed solutions.
• Peer review of code and solutions developed
• Create and maintain metadata repositories
• Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary.
• Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA

Personal Attributes and Skills

• Ability to design and implement complete ETL processes using SSIS and T-SQL.
• Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables.
• Strong reporting experience using Microsoft data technology stack such as (, SSRS, Power BI)
• Ability to design and implement semantic models using SSAS
• Ability to write DAX and MDX query
• Proven experience with working with large datasets in the region of billions of records.
• Experience on working with delta datasets and versioned history on target tables.
• Solid experience in understanding ERD’s and source-to-target mappings as well as producing source-to-target mappings of solutions.
• Strong SQL query writing ability (across database environments e.g. Oracle, Netezza, Postgres etc) with a firm understanding of analytical functions.
• Must be able to evaluate technical ETL solutions for inefficiencies (from a database and code perspective) and implement optimization.
• Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
• Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
• Strong analytical and problem solving skills.
• Navigating ambiguity and complexity
• Excellent oral and written communication skills.
• Added advantage of Data mining and BIG data technology including (Python, Spark, H2O)
  
   

Education and Experience

• National Diploma in IT (BTech) – Advantageous
• Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous
• Microsoft Business Intelligence certifications will be an added advantage
• Minimum 3 years’ experience in BI with over 1 years’ experience in implementing complete BI solutions within an enterprise data warehouse.

Talent Pool – Post Basic Pharmacist Assistant

Discovery Health

Talent Pool – Post Basic Pharmacist Assistant

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery HealthCare Services (DHCS)

DHCS consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams.

The teams under DHCS are:

• Executive Wellness
• Corporate Wellness
• Health Coaches
• Southern Rx Pharmacy and Discovery Medical Suppliers
• Home Care
• Corporate Clinics

Through its teams, DHCS aims to:

• Provide quality care by bridging the gaps in the current market with high quality services.
• Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden.
• Realize scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste.
• Brand differentiation by providing members with innovative services that leverage the latest health technology.

Key Purpose

To ensure that scripts are captured accurately and timeously, and that patients are counselled and that the appropriate generic switching is done for patients to receive their medication on time and in full in accordance with Good Pharmacy Practice. These functions will be performed under the supervision of a pharmacist.

Areas of responsibility may include but not limited to:

The successful applicant will be responsible for but not limited to the following job functions:

• Accurate capturing of scripts with appropriate generic switching as per the relevant SOP’s, GPP and scheme rules
• Counselling of patients with each new script under the supervision of a pharmacist.
• Ensure todays work is done today, that all silo’s and st42’s are up to date.
• Assist with status 10, 12 and authorizations.
• Assist with the call center when needed
• Achievement of department metrics as set out and agreed.
• Updating patient profiles and templates as necessary.
• Assisting with incoming queries from customers and patients.
• Adhere to all pharmacy SOP’s.
• Adhere to all GPP requirements.
• Assisting with stock takes and cycle counts.
• Assisting with pre-packing as required.
• Assisting with picking and packing as required.
• Attending meetings / team builds/training onsite/offsite from time to time.
• Adhoc assistance to the Administration Pharmacist.

Personal Attributes and Skills 

• Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers.
• Integrity and Trust – can present the unvarnished truth in an appropriate and helpful manner.
• Compassion – is available and ready to help.
• Action Orientated – is action oriented and full of energy for the things he/she sees as challenging.
• Planning – sets objectives and goals.
• Learning on the fly – learns quickly when facing new problems.
• Strong attention to detail
• Good interpersonal skills
• Excellent written and verbal skills
• Stress tolerance
• Time management skills

Education and Experience

• Post Basic Pharmacist Assistant
• Registered with Pharmacy council.
• 3 – 5 years Post basic pharmacy experience
• Courrier Pharmacy experience or Retail Pharmacy experience
• Self-motivated
• Need to understand the workload and volumes to assist in different areas where needed.
• Section 21 and Flexgen experience (advantageous)

Marketing Consultant

Key purpose

The Marketing Consultant will be accountable for supporting the sales channel allocated to them with strategic Rewards and Recognition and marketing initiatives. They will be accountable for creating strategic marketing plans that should be delivered timeously, within budget and in line with the organisation’s goals and the team’s objectives in supporting the overall sales force. They should also be able to continuously assess and measure their strategies to identify key growth opportunities. They will be required to leverage key internal partnerships to be able to support the sales force in the branding, communication and compliance that may be required.

Overview of the role

The Marketing Consultant will work with their team and manager to partner with our franchises, internal channels, and business to develop and implement integrated, strategically aligned marketing solutions.

Key outputs

Participates in the delivery of marketing and recognition initiatives

• Contributes to the creation of innovative and integrated solutions to improve business practices, processes, sales efficiencies, or effectiveness.
• Implements the marketing, recognition, brand, and communication plans and targets for the area of responsibility within Discovery S&D.
• Creates and updates communication collateral (collateral brochure, branding requirements, newsletters, social media, website etc.).
• Considers all communication channels for campaigns and marketing.
• Employs marketing expertise (content marketing generation, writing and sub-editing) to produce high quality marketing material, communication, and campaigns.
• Sources and creates marketing and recognition material (printed and digital) in line with company guidelines and portfolio requirements.
• Translates communication into different media for different audiences. Convert technical information into audience appropriate communication that will drive the required engagement.
• Coordinates information flow between the department, clients, and service providers.
• Collates, compiles and reports on key business metrics within their area of responsibility to gain insights and opportunities.
• Continiously proposes initiatives and identifies opportunities for growth, expansion, or new direction.

Builds and manages operational relationships with stakeholders

• Liaises with different business units to understand their business needs and how they relate to the distribution channels.
• Coordinates, balances, and aligns distribution requirements and quality of service to build brand presence and strength.
• Engages with stakeholders to understand and be able to resolve concerns and build sustainable relationships.
• Collaborates with stakeholders to plan and implement solutions to business challenges and keep them up to date on progress.
• Conceptualises communication plans as needed and ensure that messages are relevant and consistently framed and positioned across all communication channels and timeously delivered according to the communication plan.
• Measures, assesses, and presents results of communication efforts of every element or project to identify opportunities and learnings.
• Conducts market research, generates ideas, and makes recommendations accordingly.
• Acts as an expert adviser and provide astute marketing recommendations where applicable to stakeholders and colleagues.
• Participates in meetings and forums to share knowledge, encourages innovation and coordinates marketing initiatives.
• Uses stakeholder feedback to inform personal and service delivery improvements.

Coordinates and optimises marketing and recognition projects

• Defines, plans, and delivers small and ongoing projects from start to completion within the scope, budget, agreed timelines and to specified quality requirements.
• Secures approval, manages timelines, and monitors budget for marketing material related to projects.
• Manages and takes accountability for deadlines and the production process.
• Supports senior team members throughout respective project lifecycles (from conception to post implementation).
• Monitors and measures the success of marketing initiatives and implement corrective action.
• Coordinates suppliers and communication requirements for projects.
• Chases cost estimates and samples where necessary.
• Identifies possible risks and opportunities and provide contingency plans.
• Analyses the internal service delivery processes, identify areas for improvement and make changes to comply with best practices.
• Translates communication into different media for different audiences.

Contributes to team success and ensures continuous improvement and professional development

• Participates in the performance contracting and review process within agreed timelines.
• Participates in Talent Management initiatives in line with HR policies and procedures.
• Shares information and provides regular and constructive feedback to line manager and colleagues to improve team performance and ensure skills transfer.
• Maintains up to date professional, product and technical knowledge and participates in planned activities that are appropriate for own development.
• Contributes to the team’s success by ensuring team commitment and cohesion; values individual contributions and shows respect for others.
• Respects diversity and encourages an environment that values inclusivity.

Skill

• Time and project management
• Attention to detail and foresight for due diligence on projects and reviewing documents
• Communicate well in English both in writing and verbally
• Convert recognition information to audience appropriate communication
• Critically evaluate communication elements:
  • Influence and persuade people to get things done
  • Negotiate
• Present and sell your ideas
• Question processes, strategy and outputs
• Multi-task on multiple projects

Attributes

• Empathetic
• Diplomatic
• People and relationship focused
• Sociable
• Team player
• Seen as a trusted adviser by clients
• Resilient
• Able to work calmly under pressure and provide answers and direction to others
• Flexible and adaptable
• Tenacious and persistent
• Dynamic, energetic and driven
• Confident
• Passionate
• Have initiative and action oriented – being a self-starter and doer
• Naturally inclined to work hard
• Solution oriented
• Detail oriented
• Ability to think outside the box
• Align with the Discovery values

Key characteristics

1. Qualifications

• Minimum three year undergraduate degree or diploma (marketing or communication focused) OR relevant industry qualification.

• Minimum of three years’ experience in Discovery or in marketing, PR or communication
• Relevant industry experience
• Knowledge of the Sales and Distribution structure advantageous.

2. Competencies

• Discovery’s products and business processes
• Various media channels, including digital
• Agency process and relationships
• Print and production processes (including timelines and costings)
• Excellent communicator

• Persuading and influencing
• Delivering results and meeting stakeholder expectations
• Have initiative – being a self-starter
• Presenting and communicating information clearly
• Adapting and responding to change
• Action and solution oriented
• Tenacious and persistent
• Stress management – ability to work calmly under pressure and provide answers and direction to others
• Multitasking.

 Junior Data Scientist

Discovery Health

Junior Data Scientist 

About Discovery 

Discovery’s core purpose is to enhance and protect people’s lives. It does this through breakthrough product designs that harness incentives to encourage people to make healthier lifestyle choices. Healthy behaviour leads to lower claims, higher margins, and lower lapses. These savings are shared with our clients which in turn leads to a healthier society, improved productivity, and a reduced healthcare burden. One of Discovery’s core assets is its large and diverse data, covering health, wellness, driving, investments, and life insurance. This forms the basis for our shared value model, along with innovation, risk management and operational efficiency improvements. Discovery’s energetic and motivated analytical teams make this happen.  

About the Data Science Lab

The Group Data Science Lab applies predictive analytics, machine learning, big data, and operations research skills to run and to support key projects for the Discovery Group and for the individual Discovery business units, including the health, life, and short-term insurance businesses. We work across operational, clinical, wellness, financial, customer service, sales, and behavioural science areas. We use and create state-of-the-art tools and work with terabytes of structured and unstructured data within a big data environment.

About the Position

We have a vacancy for a data scientist to work on cutting-edge Natural Language Processing (NLP) and Large Language Model (LLM) projects. The team has been researching, using, training, and engineering systems which leverage NLP and LLMs for years, and we are looking for team members to help expand and accelerate this research and development.

Responsibilities include

• Working with huge quantities of unstructured text data from a variety of sources.
• Completing reviews of relevant academic literature and industry releases
• Working with seniors in the team to own the delivery of projects from inception through to deployment and business adoption.
• Prototyping code for data science and ML systems, particularly those using NLP and LLMs, in line with architecture designed with senior data scientists and data engineers.
• Evaluating prototypes, models, and deployments robustly to ensure scientific rigour and business value.
• Presenting analyses and project updates to both technical and business audiences.
• Keeping an open mind and looking for new opportunities for the use of existing datasets and tools, as well as new ones, for novel business applications

Personal Attributes  

• A creative and eager attitude to learning, unearthing valuable insights, and generating value for Discovery clients.
• Enthusiasm for building systems which solve real problems through data and technology.
• Ability to balance multiple priorities and step back to see how your work fits into the wider business context.
• Aligned to Discovery values and core purpose.

Technical Skills

• SQL and working with databases.
• Python for data science and machine learning.
• Ability to formulate a clear problem statement, develop a plan for tackling it, and clearly communicate findings verbally, visually, and in writing.
• Advantageous
  • Version control (Git).
  • Experience with R.
  • Experience with using and/or developing NLP packages and models.
  • Experience with TensorFlow and/or PyTorch.
  • Experience with using and/or training LLMs.
  • Experience with Spark and/or Dask.

Education and Experience

• Honours or Master’s degree in Computer Science, Mathematics, Statistics, Data Science, Actuarial Science, Statistics, Operations Research, Industrial engineering, Applied Mathematics, or similar quantitative field. A PhD degree would be advantageous. Other qualifications will also be considered if accompanied by relevant experience.
• We will consider candidates at all levels of experience.

Click here to apply

All the best with your applications