CCMA Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Dispute Prevention & Workplace Outreach Coordinator

Eastern Cape Province -Gqeberha Office

REF: DPWOCGQ12-24

Post level: 09

The Dispute Resolution Department has a vacancy of Dispute Prevention & Workplace Outreach Coordinator in the Gqeberha Office

Purpose: To organize events and to assist the DP&WO Commissioner to ensure that all the support and material is available to enable him/ her to present at different forums and ensure the attendance by various parties.

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Key Performance Areas: –

• Organising and Administering events
• Capture event plans onto the system
• Organise various types of events based on confirmation from the DP&WO Commissioner
• Arrange and book venues in accordance with the DP&WO SOP
• Order training manuals from National Office when required
• Draft invitations and send approved invitations to relevant stakeholders
• Compile a list of confirmed attendees per event when no costs are involved
• Compile a list of confirmed attendees per event that needs to pay for attendance and forward to Accounts Administrator to issue an invoice and forward the invoice to the attendees via various communication channels
• Draft reminder mail and send to confirmed attendees, with the map and directions
• Respond to queries from confirmed attendees
• Capture the event on the system
• Compile documentation/ presentations on behalf of the DP&WO Commissioner when required
• Order and distribute required documentation and material on the day of the event
• Compile the relevant reports and documents on completion of the training and file in the relevant folders
• Compile monthly activity and budget monitoring reports accurately and timeously and distribute to National Office.
• Coordinate the approval of the Service Level Agreements and other contracts by sending to the legal department and file as required.
• Verify the accuracy and authenticity of evidence to support the delivery of Provincial/ Regional interventions/ activities.

Key Requirements:

• Grade 12, National Diploma in Labour Relations (or relevant equivalent).
• 1-2 years relevant working experience in a service/ HR/ Legal environment.
• Proficiency in at least two (2) African languages would be an advantage.

NOTE FOR ALL APPLICANTS:

Strictly apply via the link provided: https://forms.office.com/r/dvSz2ejPv5

In your online application for appointment, kindly ensure that you disclose all relevant material information to assist the panel in considering your application.

Detailed CV, copies of qualifications, driver’s license & ID document must be uploaded. Failure to complete the online form in full or not provide relevant information will automatically disqualify your application.

*Only One (1) online application should be submitted.

No emailed or hand-delivered applications will be accepted. Non-adherence to the stated procedures in applying as well as incomplete application will result in the disqualification of the application.

Closing date:  13 December 2024

N.B Incomplete and late applications will automatically be disqualified.

If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representivity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.

People with disabilities are encouraged to apply.                

CONTACT CENTRE AGENT

National Office

Ref: CCA12-24

Post level: 09

The National Office has a vacancy for a Contact Centre Agent.

Purpose: To provide telephonic advice and assistance on current Labour Legislation to the public in line with the appropriate CCMA processing procedures, guidelines and legislation. 

Key Performance Areas (Include but not limited to):

• Telephonic advice to users
• Advice related to case queries
• Capturing Information on CMS (Case Management System)
• Customer Service Delivery
• Self-Development

Key Requirements:

• Appropriate Diploma or equivalent
• 2 – 3 years’ experience in the labour law environment
• Knowledge of Case Management System
• Knowledge of Microsoft Office Suite, specifically MS Teams
• Knowledge on Labour Law
• CCMA institutional knowledge

Proficient in Languages: Afrikaans, Sesotho and Setswana

N.B. Languages that the applicants are proficient in should be stipulated on the CV and application form.

Strictly apply via the link provided: https://forms.office.com/r/12JEw0u8mN

In your online application for appointment, kindly ensure that you disclose all relevant material information to assist the panel in considering your application.

Detailed CV, copies of qualifications, driver’s license & ID document must be uploaded. Failure to complete the online form in full or not provide relevant information will automatically disqualify your application.

*Only One (1) online application should be submitted.

No emailed or hand-delivered applications will be accepted. Non-adherence to the stated procedures in applying as well as incomplete application will result in the disqualification of the application.

Closing date:  13 December 2024

N.B Incomplete and late applications will automatically be disqualified.

If we have not responded within a Month from the closing date, you should regard your application as unsuccessful. Correspondence will only be entered into with short-listed candidates. The CCMA reserves the right not to make an appointment. It is the intention of the CCMA to promote representativity in respect of race, gender and disability through the filling of the posts. Preference will be given to candidate from the designated groups.

People with disabilities are encouraged to apply.            

Archiving Administrators X2

The Kwa-Zulu Natal Province – Durban Office has a vacancy for Archiving Administrators.

Purpose: To record, safeguard and manage all case files to ensure that files are easily traced and / or retrieved for use by relevant parties.

Key Performance Areas:-

• Case File Capturing
• Case File Management.
• Storage and Retrieval of Case Files

Key Requirements:

• Grade 12.
• 1 year experience in General Administration.

NOTE TO ALL APPICANTS:

Strictly apply via the link provided: https://forms.office.com/r/vrbMagGLm3

In your online application for appointment, kindly ensure that you disclose all relevant material information to assist the panel in considering your application.

Detailed CV, copies of qualifications, driver’s license & ID document must be uploaded. Failure to complete the online form in full or not provide relevant information will automatically disqualify your application.

Closing date:  12 December 2024

*Only One (1) online application should be submitted.

No emailed or hand-delivered applications will be accepted. Non-adherence to the stated procedures in applying as well as incomplete application will result in the disqualification of the application  

People with disabilities are encouraged to apply. 

Click here to apply

All the best with your applications.