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Events & Ent Co-Ordinator
Job Purpose
Responsible for the planning co-ordination and delivery of entertainment and events including entertainment performances, artistes, and entertainers; and related activities with the objectives of creating a public image and the reputation of the business unit’s brand as the entertainment and casino establishment of choice.
Education
- Grade 12
- 1–2-year Diploma in Marketing is preferred
Experience
- Minimum of 2 years experience in the entertainment industry
- Exposure in the gaming industry is preferred.
Skills and Knowledge
Certifications/Accreditation/Registration/Licenses
- Meets the requirements for a key Gaming License
Work conditions and special requirements
- Ability to travel locally
- Ability to work shifts that meet operational requirements
Key Performance Areas
Events / Entertainment Planning
- Have an up-to-date understanding of facilities and products available for events
- Update the events calendar
- Attend pre-event meetings and work with client to understand their event /
- entertainment requirements
- Offer solutions in line specs and client requirements with regards to menus, décor,
- flowers, set-up, music, etc.
- Use any opportunities to upsell on the event
- Co-ordinate logistical arrangements as per itinerary i.e transport, accommodation,
- food & beverage
- Include billing instructions for the event on the function sheets, and track
- expenses
- Compile function sheets and distribute to relevant stakeholders and departments
- Record all correspondence from a company perspective to ensure brand is
- maintained
- Resolve any problems and queries in accordance with contract stipulations, and
- escalate when required
- Allocate and distribute complimentary tickets as per the deal sheet, ensuring
- tickets are distributed to the correct departments.
- Send out comp splits to department timeously for CRM initiatives.
Events / Entertainment Delivery
- Compile the running order schedule to accurately reflect customer requirements
- Check that the venue set up meets technical (lighting, sound) and customer requirements
- Co-ordinate backstage/venue/entertainer as per production schedule and customer requirements
- Log calls with maintenance or IT to ensure resolution of any faults
- Communicate regularly with relevant stakeholders and inform entertainers or relevant departments of potential problems, changes, and additions to technical resources
- Conduct all entertainment checks at least 1 hour before event starting time
- Escalate any issues / challenges being experienced
- Update any final amendments to function sheets and ensure the distribution to all event stakeholders
- Complete post event administration including event information documents, arena attendance figures and billing.
- Store and secure operating and entertainment equipment in line with standards
Stakeholder Engagement
- Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event.
- Communicate with suppliers / contractors with regards requirements for specific events / entertainment, leveraging relationships to optimize the event within the set budget
- Partner with suppliers in design and delivery of the entertainment / event requirements
- Liaise with multiple departments in the co-ordination and execution of entertainment events including F&B, security, gaming, etc.
- Liaise with marketing management to evaluate the post-mortem of the event.
Core Behavioral Competencies
- Dealing with customers
- Conflict handling
- Planning and implementing
- Collecting information (including listening, asking questions)
- Problem-solving
- Clerical administrative functions
- Reviewing / evaluating (feasibility / compliance /alternatives/ etc.)
- Liaising and co-operating with other teams
- Public Relations / Developing relationships
Technical / proficiency competencies
- Events Planning & Co-ordination
- Strong English Verbal & Written Communication skills
- Business Acumen
- Digital acumen
- Networking skills
- Financial awareness
- Emotional resilience and ability to handle pressure
- Proficient Computer Skills (MS Office / Opera)
- Professionalism
SHE Officer (Re-Advertised)
Job Purpose
The SHE Officer will be responsible to work with key stakeholders within the business to promote a SHE culture and coordinate Safety, Health and Environmental projects and
governance by aligning unit operations with the Business Unit Strategy, legislative requirements and regulations
Education
· Grade 12
· 3-Year B Degree in Occupational Health & Safety or Environmental management is an advantage
· Certification in Environmental Management (ISO 45001/IEMA)
· Certification in Health and Safety Management (ISO18001)
Experience
Minimum job- related experience
(Technical and Management)
· 3 years’ experience in occupational health and safety and / or environmental management
· Exposure to the gaming and hospitality industry SHE requirements is an advantage
Work conditions and special requirements
· Ability to work shifts in line with operational requirements
· Physically able and mobile to perform duties
Skills and Knowledge
Scope and limits of the job
· Provide a consultative, administrative, and reporting function on SHE issues for multiple functions within the business unit
Core & Personal behavioural competencies
· Analytical skills
· Team Co-operation
· Written communication
· Clerical / Admin
· Problem-Solving
· Handling Information
· Developing stakeholder relationships
Technical / proficiency competencies
· Occupational Health & Safety Act
· Environmental regulations
· Inspections
· Investigation skills
· Report writing
· ISO system
· NOSA system
· Proficiency in MS Office
· Project management skills
· Waste management knowledge
Key Performance Areas
SHE Compliance
· Compile control standards, checklists and tools to be used by the business on SHE requirements (against regulations)
· Collaborate with business areas to identify SHE risks that exist within operational areas to identify and evaluate hazardous conditions and practices in the workplace
· Conduct and coordinate on-site inspections and checks of various operational areas within the unit to audit physical conditions and safe work practices in line with regulatory requirements
· Maintain SHE legislative registers in line with regulatory requirements
· Co-ordinate regular internal and external audits against standards and ensure relevant preparation is complete
· Complete relevant administration and documentation and update physical and electronic records in line with requirements of ISO 45001 and OHSAS 18001
· Organize formation and educate SHE teams on requirements and regulations
· Complete reports / minutes/ presentations / departmental documents from SHE Committee meetings
· Follow-up and measure the implementation of recommendations and remedial action
Incident Investigations
· Investigate and report on accidents and incidents that have occurred in business operational areas.
· Facilitate the compilation of documentation and report on SHE incidents and accidents in business operational areas.
· Communicate incidents and accidents to necessary internal stakeholders via Non Conformance system
· Update the SHE management system
SHE Project Co-ordination
· Co-ordinate schedules and action plans for SHE projects and initiatives to improve and maintain standards
· Communicate objectives and plans to business operations for implementation, providing the necessary ideas, tools and support for implementation
· Facilitate the preparation and logistics of projects or initiatives to be implemented
· Participate in the execution of projects and initiatives and be present during implementation
· Record all information, related documentation and spend with regards to the initiatives and file according to standards
· Report on progress, successes, and challenges
· Compile reports on SHE initiatives, incidents and statistics across the Group.
· Analyse and review statistics relating to absenteeism, occupational health risks and injury reports
· Recommend and implement preventative actions to minimise risk into the future
· Identify and escalate non-conformance as per Act, Regulations and company policy
Stakeholder Relationship Management
· Maintain regular communication (e.g., communicates product performance) with business areas and SHE Committees within the business operations to gather relevant data and information
· SHE objectives, standards, procedures and initiatives are communicated to internal stakeholders
· Feedback any issues of non-conformance to management
· Be the contact for SHE auditors for SHE audits within specific business operations
We wish you all the best with your applications.
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