GEMS Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Organisational Culture Specialist

• Pretoria
• Fixed Term
• Full Time
• Published: 2 days ago
• R1 051 772 – R1 314 651 CTC p/a
• EE/AA, Non EE/AA

Introduction

The position of Organisational Culture Specialist: Office of the Principal Officer is vacant. The Organisational Culture Specialist: Office of the Principal Officer role will report directly to the Executive Manager: Office of Principal Officer and forms part of the Office of the Principal Officer Division. 

The remuneration package for this position is between R1,051,772 and R1,314,651 per annum, based on qualifications and experience.

NOTE: The position is on an 1 year fixed term basis and will be based at GEMS Head Office.

Duties & Responsibilities

The Organisational Culture Specialist will be required to provide support to the Executive Manager through the implementation of the following Key Performance Areas (KPAs):

• Develops and implements a comprehensive orgnaisational culture strategy aligned with the organization’s business objectives.
• Lead the execution of the culture blueprint by translating strategic goals and behavioral expectations, ensuring they resonate with employees at all levels.
• Support leadership and management teams at all levels to effectively drive cultural change within their teams, providing guidance on leading by example and fostering cultural alignment
• Manage and champion efforts to integrate organizational culture transformation principles into daily operations, business practices, performance management systems, and employee experiences.
• Develop and facilitate employee feedback channels, including surveys, focus groups, and one-on-one sessions, to ensure employees’ voices are heard during periods of change.
• Manage the culture transformation programme, ensuring clear timelines, milestones, and deliverables are met throughout the program
• Stay informed on the latest trends, tools, and methodologies in culture transformation and integrate these into the GEMS environment
• Lead and encourage a culture of continuous improvement, promoting innovation and agility within teams and the organization as a whole.
• Provide data-driven reports to the relevant stakeholders ensuring transparency and alignment of culture change progress with strategic business objectives.
• Collaborate with Corporate Services deliver training programs and workshops to help employees understand and implement culture transformation practices.
   

Desired Experience & Qualification

Qualification Requirements:

• A relevant qualification at NQF Level 6 in Organisational Psychology, Industrial Psychology, or a related field.
• A postgraduate qualification is an added advantage. 
• Relevant Professional certifications will serve as an added advantage
• Minimum of 4 – 8 years of experience managing large-scale organisational culture initiatives. 
• Strong analytical, problem-solving, and decision-making skills. 
• Excellent communication and interpersonal skills. 
• Proven project management and leadership abilities. 
• A deep understanding of organisational culture techniques.

Skills:

• Strategic thinking to develop and implement long-term cultural strategies. 
• Expertise in managing organisational change and transitions. 
• Strong communication, negotiation, and relationship-building skills. 
• Analytical skills to analyse data and inform decision-making. 
• Effective problem-solving and conflict resolution skills. 
• Leadership skills to influence and lead teams. 
• Innovative thinking to develop engaging cultural initiatives. 
• Empathy to understand and respond to employees’ needs and emotions.

Behavioural Competencies:

• Upholding ethical standards and modelling desired behaviours. 
• Flexibility in adapting to change and embracing new ideas. 
• Effective communication skills to build relationships and influence others. 
• Creative problem-solving and decision-making skills. 
• Inspiring and motivating teams to achieve shared goals. 
• Fostering teamwork and collaboration with diverse stakeholders. 
• Understanding and responding to the needs and perspectives of others. 
• The ability to bounce back from setbacks and maintain a positive outlook. 
• Proactively identifying opportunities and taking action. 
• Meticulous attention to detail to ensure accuracy and quality.
• Have an understanding of the medical schemes industry and
• Must own a valid driver’s license and own vehicle and be willing to travel at short notice.

Interested?

The closing date for applications is Wednesday, 15 January 2025. 

GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose.

Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.

GEMS adopts a hybrid work model.
GEMS is guided by employment equity principles. Hiring decisions will consider GEMS’s approved employment equity targets aligned to the organization’s transformation strategy. 
Successful candidates will be required to seek approval to conduct other work outside of GEMS.

GEMS Employees are required to conduct themselves in a manner that reflects the organisation’s paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

CRM Developer

• Pretoria
• Permanent
• Full Time
• Published: 1 day ago
• R1 077 621 CTC p/a
• EE/AA, Non EE/AA

Introduction

The position of CRM Developer x2 is vacant. The CRM Developer x2 roles will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is permanent position and will be based at GEMS Head Office.

The total remuneration package for this position is R 1 077 621 CTC per annum, based on qualifications and experience.

The closing date for applications will be Friday, 24 January 2025.

Duties & Responsibilities

The CRM Developer will be required to provide support to the Senior Manager: Application Development through the implementation of the following Key Performance Areas (KPAs):

• Provide all required support and maintenance services for Microsoft CRM.

The CRM Developer should but not limited to the following:

• Perform corrective maintenance whereby issues are identified, their origin pointed out and solution gets restored to its expected performance.
• Perform preventative maintenance whereby the solution is consistently monitored with full risk mitigation in place to prevent risks from materializing into issues that can impact system operation and performance.
• Design, develop, and maintain customizations to the CRM system according to business needs.
• Work with business users to gather requirements and understand business processes.
• Configure the CRM system to meet business requirements.
• Write code to extend the functionality of the CRM system.
• Write unit tests and integration tests for customizations.
• Deploy customizations to test and production environments.
• Perform data migrations from legacy systems to the CRM system.
• Troubleshoot issues with customizations.
• Provide Tier 2 and Tier 3 support for the CRM system.
• Write documentation for customizations.
• Train new users on customizations
• Provide customisation, configuration, enhancements, and deployment services in line with business requirements.
• Customize Microsoft CRM Online in an event new feature do not adequately cater for business needs.
• Manage Active Directory Health-Checks in conjunction with GEMS ICT Infrastructure teams.
• Ensure all Microsoft CRM Online integrations to various GEMS applications, perform optimally and work as per expectation.
• Conduct regular security audits and patches if required.
• Monitor CRM Online security and ensure correct management of user permission and access.
• Assist GEMS to increase user adoption and productivity by educating GEMS staff on every aspect of CRM, including how to use the SharePoint document library, communication and team sites.
• Train GEMS staff regarding Collaboration using Microsoft Office365 and CRM.

Desired Experience & Qualification

Qualification Requirements:

• Minimum a 3-year Degree, Diploma or NQF Level 6 Qualification in Information Technology or other relevant qualification.
• Minimum 2-3 years substantial hands-on application development skills including mobile application development platforms.
• Microsoft Dynamics 365 CRM certification.
• Experience in Power Apps + Dynamics 365 Developer Associate.
• Previous experience as a CRM developer.
• Extensive knowledge of C#, ASP.NET.
• Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.
• Minimum 3-year experience in Microsoft .NET Microsoft SQL 2008.

Skills:

• Good understanding of object-oriented programming and design patterns.
• Knowledge of mobile technologies such as of iOS and Android software development kit.
• Experience on web service integration (SOAP, XML, etc.)
• Experience of development using web technologies
• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.

Behavioural Competencies:

• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Proven ability to be flexible and work hard, both independently and in a team environment.
• Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
• Excellent computer literacy and MS Office skills, including Microsoft Project.
• Experience in System Development Life Cycle is a must.
• Sound qualitative and quantitative analysis skills.
• Excellent communication and writing skills.
• Strong analytical skills with attention to detail; and
• Must be a self-starter.

Desirable:

• Have an understanding of medical schemes industry.

Interested?

GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose.

Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.

GEMS adopts a hybrid work model.

GEMS is guided by the principles of employment equity. GEMS’ approved employment equity plan and targets will be considered as part of the recruitment process. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.

Successful candidates will be required to seek approval to conduct other work outside of GEMS.

GEMS Employees are required to conduct themselves in a manner that reflects the organisation’s paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

Product Development Specialist

• Pretoria
• Permanent
• Full Time
• Published: 22 hours ago
• R1 051 772 – R1 314 651 CTC p/a
• EE/AA, Non EE/AA

Introduction

The position of Specialist Product Development is vacant. The Specialist Product Development will report directly to the Senior Manager Health Policy. The position is based in Pretoria and is a  permanent position for employment.

The total remuneration package will be between R1,051,772 and R1,314,651 per annum, based on qualifications and experience.

The closing date for applications will be Friday, 24 January 2024. 

Duties & Responsibilities

The Specialist Product Development will be required to provide support to the Senior Manager Policy through the implementation of the following Key Performance Areas (KPAs):

•    Lead the execution of product development implementation plans and year-end processes.
•    Conduct reviews on clinical appropriateness of medical interventions.
•    Play a vital role in evaluating emerging health technologies.
•    Spearhead assigned guidance topics involving clinical and effectiveness assessments.
•    Provide critical appraisal of stakeholder submissions and make evidence-based recommendations.
•    Develop and refine products to respond to evolving health needs and improve health outcomes.
•    Perform reviews and analysis of scientific literature to inform product development.
•    Maintain up-to-date knowledge through ongoing research and tracking scientific advancements.
•    Support projects and programs delivered by the Product Development Panel and Committee.
•    Collaborate with actuaries to ensure clinical soundness and analyze budget impacts.
•    Publish original research in reputable peer-reviewed journals.
•    Employ proven evidence-based methods for new products and benefit enhancements.
•    Maintain a repository of products and benefits.
•    Leverage research to guide and inform product development.
•    Assess and validate clinical appropriateness and cost-effectiveness of interventions.
•    Analyze and interpret evidence to inform data-driven decision making.
•    Provide expertise and support for Expert Review Panels.

Desired Experience & Qualification

Qualification requirements are:

• A minimum of a health science degree in medicine, pharmacy or similar.
• Postgraduate degree in Public Health, health sciences, or similar.
• MBCHB would be advantageous.
• MMED in Public health or any health specialty will be advantageous.

Experience requirements:

• 4-6 functional years’ experience within the clinical and medical Insurance Industry. 
• Experience in Health technology assessment or Evidence-based medicine. 
• Knowledge of industry clinical, procedure and billing codes.
• Knowledge of evidence-based research, quantitative, health economics and HTA methodologies.
• Expertise in study designs including-systematic review and meta-analysis.
• Knowledge and application of the significant health policies and the regulatory framework in South Africa.

Behavioural Competencies:

• Synthesizing complex evidence and communicating to diverse groups.
• Thorough knowledge of research methodologies.
• Logical, investigative, and methodical approach.
• Team player with ability to work independently.
• Excellent written and verbal communication skills.
• Engages effectively with various stakeholders.
• Diligent work ethic.
• Self-motivated and proactive.
   

Interested?

The closing date for applications is the 24 Janaury 2025. Should you not hear from us by 30 April 2025 please consider your application unsuccessful.

• GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
• Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
• Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
• Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
• GEMS adopts a hybrid work model.
• GEMS is guided by the principles of employment equity. GEMS’ approved employment equity plan and targets will be considered as part of the recruitment process. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
• Successful candidates will be required to seek approval to conduct other work outside of GEMS.
• GEMS Employees are required to conduct themselves in a manner that reflects the organisation’s paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.

Click here to apply

We wish you all the best with your applications.