South African Tourism Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

SPECIALIST: PROVINCIAL QUALITY ASSURANCE

An exciting vacancy exists in South African Tourism, within the Tourism Grading Council of
South Africa (TGCSA) Business Unit. If you are passionate about South Africa, travel and
tourism and possess the required qualifications and skills, then we invite you to apply.

The Provincial Quality Assurance Specialist will be based in Sandton and assist the TGCSA to
manage quality assurance in Gauteng and North West, working very closely with the
respective Provincial Tourism Authorities in meeting the province’s tourism growth
strategy.

The Provincial Quality Assurance Specialist will report directly to the National Quality
Assessment Manager in TGCSA based in Sandton, on all quality assessment matters that
relate to the Tourism Grading Council of SA.

KEY OUTPUTS:

• Undertake daily pre-screening of all properties submitted by Grading Assessors prior
  to submitting them for consideration by the Monthly Approvals Exco Meeting.
• Prepare and present all assessments submitted monthly at the Monthly Property
  Approvals Executive Committee Meeting.
• Conduct audits on assessments done and selected by the Monthly Property
  Approvals Executive Committee Meeting.
• Resolve any queries received from both Assessors and establishment owners on the
  ground, swiftly and effectively.
• Monitor and report on the performance of the Grading Assessors.
• Build and maintain effective relations with the Provincial Tourism Authorities
• Represent the TGCSA in all relevant forums to ensure the organization’s continued
  presence in the industry.
• Assist the respective Provinces to achieve their Tourism Growth Strategy objectives
  relating to quality assessments.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor Degree or 3-year Diploma in Hospitality, Tourism and/or Quality
  Assurance
• Minimum of 5-7 years’ experience in Hospitality, Product/Business Development,
  Quality management and/or product knowledge
• Computer literacy, intermediate to Advanced proficiency in applications such as
  the Internet, Email (Outlook), MS Word, MS PowerPoint and MS Excel
• Proven and demonstrable knowledge of quality standards (e.g ISO) in tourism
  accommodation
• Proficiency in English
• Valid driver’s license
• Proven experience working with all levels of employees and management

QUALITIES:

• Exceptional communication skills
• An analytical approach to work
• Strong project management and stakeholder engagement capability
• Problem-solving skills and initiative
• Strong attention to detail and an investigative nature
• Self-motivated and the ability to balance the demands of work
• Good time management skills and the ability to prioritise
• The ability to work as part of a team and to build strong working relationships with
  a wide range of people
• The ability to make quick but balanced decisions
• Excellent planning and organizational skills
• Highly professional and presentable at all times
• Ability to garner the loyalty and trust of others
• Must possess a “can do” attitude with a sense of urgency and dedication to the
  success of the overall business mission
• Willingness to travel extensively (within provinces)

PROFESSIONAL ATTRIBUTES:

• Revere confidentiality
• Solutions orientated and innovative
• Independent thinker
• Aptitude for learning
• Excellent problem-solving skills in all areas of responsibility
• Clear oral and written communicator regarding expectations, issues, and feedback
  both written and verbal
• Must be willing to work additional hours and weekends where necessary

Detailed CV and cover letter to be sent to : hr@southafrica.net
Closing date : 21 May 2025

Important note:
South African Tourism is an equal opportunity employer. Due to a large amount of
correspondence we envisage receiving, only shortlisted candidates will be contacted.
Should you have not heard from us Four weeks after the closing date, kindly consider
your application unsuccessful. No late applications will be accepted

CORPORATE AND INTERNAL COMMUNICATIONS MANAGER

South African Tourism is seeking a dynamic and skilled Corporate and Internal
Communications Manager, reporting to the GM: Global Public Relations, Communications &
Stakeholder Relations, to join our Brand and Marketing business unit. This pivotal role is ideal
for a communications professional who is passionate about building stakeholder relationships,
protecting organisational reputation, and delivering impactful, high-quality internal and
external communications.

Purpose of the Role
The Corporate and Internal Communications Manager plays a key role in enhancing South
African Tourism’s reputation and visibility through the development and execution of
integrated communication and stakeholder engagement strategies. The incumbent is
responsible for driving strategic messaging, fostering internal alignment, leveraging digital
innovation, and ensuring consistent, transparent, and engaging content and communication
with both internal and external stakeholders.

Key Performance Areas:
Corporate Communications

• Develop and implement strategies that uphold and enhance SA Tourism’s public
  image.
• Coordinate media training for key spokespeople.
• Draft executive communications including speeches and briefing notes for the CEO
  and other senior leaders.
• Manage corporate representation at selected public events and awareness
  campaigns.
• Foster and sustain relationships with key stakeholders across all levels.

External Communication

• Oversee assigned external communication initiatives across multiple platforms.
• Manage editorial processes for the production of content for the corporate website,
  media website and other digital content in collaboration with ICT and digital teams.
• Drive innovation in digital storytelling and content formats to improve engagement
  and audience reach.
• Lead content development for key corporate publications including the Annual
  Report and newsletters.

Internal Communication

• Develop and deliver a comprehensive internal communication plan across various
  relevant channels .
• Implement assigned leadership engagement and messaging plans to enhance staff
  connection and alignment.
• Ensure SA Tourism organisational updates, are clearly and consistently communicated
  with staff.
• Collaborate with internal teams to support the production of compliant corporate
  reports.

Content Development

• Draft and edit high-impact communication materials, including:
• Strategic reports (Annual and Strategic Plans)
• Ministerial, Board Chairperson, and CEO forewords
• Media statements and articles for public dissemination foe assigned projects
• Speaker notes for public appearances and events for assigned projects

Minimum Qualifications and Experience:

• Bachelor Degree or 3-year Diploma in Communications, Public Relations, Business
  Management, International Relations or relevant field.
• Minimum of 5–7 years’ experience in communications and/or stakeholder relations,
  including 4 years at middle management level.
• Proven ability to lead, manage budgets, and execute strategic communication
  initiatives

Skills and Competencies:

• Exceptional writing, editorial, and verbal communication skills
• Strategic thinking with attention to detail and results-driven execution
• Strong project management and stakeholder engagement capability
• Proficiency in digital platforms, tools, and content management systems
• Ability to integrate digital innovation into communication strategies
• Solid understanding of digital analytics to evaluate communication effectiveness
• Public speaking, media handling, and content creation expertise

Knowledge and understanding of:

• Understanding of government policies, strategic priorities, and compliance
  frameworks (PFMA, Public Service Act, Treasury Regulations)
• Familiarity with King III principles of governance
• Knowledge of national legislation related to communication and information
  management
• Awareness of public service systems and reporting structures.

Detailed CV to be sent to : brandmarketing@southafrica.net
Closing date : 16 May 2025

South African Tourism is an equal opportunity employer. We encourage applications from
individuals who are passionate about shaping the global image of South Africa through
compelling storytelling, digital innovation, and stakeholder engagement.

Important note:

Due to a large amount of correspondence we envisage receiving, only shortlisted
candidates will be contacted. Should you have not heard from us Four weeks after the
closing date, kindly consider your application unsuccessful. No late applications will be
accepted.

RISK AND COMPLIANCE OFFICER

An exciting opportunity exists for a Risk and Compliance Officer at South African Tourism’s
Head office in Sandton. This position reports to the Head Governance, Risk and Compliance.
If you possess the required skills, experience and are an energetic team player interested in
joining a dynamic organisation committed to developing a better South Africa, we invite
you to apply

KEY OUTPUTS:
Risk Management

• Develop and maintain the risk control framework;
• Implement and maintain the risk assessment process and risk profile of SA
• Tourism;
• Investigate and analyse root causes, patterns or trends of the risk assessment;
• Develop and maintain the SA Tourism risk register and consult with business unit
  heads and line management to establish, maintain and improve risk management
  capabilities.

Governance and Compliance

• Review key business activities to ensure compliance with standards, policies and
• regulations;
• Ensure compliance to risk management policies, procedures and systems;
• Ensure high risk compliance and governance areas are proactively identified and
• mitigated;
• Manage compliance education and awareness campaigns;
• Ensure policies and procedures are understood throughout SA Tourism;
• Communicate new or revised policies across SA Tourism.

Reporting

• Collate risk and compliance reporting requirements from each of the other
  departments;
• Prepare monthly and quarterly reports;
• Customise GRC presentations for different audiences.

Stakeholder Engagement and Communication

• Establish, support, and maintain relationships with key stakeholders to promote the
  South African brand through collaboration and partnerships with trade.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in Commerce in Auditing and Accounting;
• Honours degree in Risk Management will be advantageous;
• Registration with the Institute of Risk Management (IRMSA) or Institute of Internal
  Auditors (IIASA) or equivalent
• 6 – 10 years’ collective experience of which years 5 should be at a management
• level.

KNOWLEDGE AND UNDERSTANDING OF:

• Performance monitoring, evaluation, and reporting frameworks, systems, and
  processes.
• Communications and information management legislative requirements.
• Public Service systems.
• Knowledge and understanding of all relevant legislation and regulations that govern
  the Public Service including the PFMA and Treasury Regulations, the Public Service
  Act, and the Labour Relations Act.
• Knowledge of Corporate Governance principles and practices.

Detailed CV and cover letter to be sent to : hr@southafrica.net
Closing date : 16 May 2025

Should you have not heard from us within two weeks after submitting your application,
kindly consider your application unsuccessful.

No late applications will be accepted.

Click here to apply

We wish you all the best with your applications.