Bombela Operating Company Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Automated Fare Collection Officer

BOC has exciting opportunity for an individual to join our dynamic team,if this is you,we want you!

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Mission

Purpose

• Manage the back end of the Automated Fare Collection (AFC) System.
• Develop equipment operating data (EOD).
• Analyse AFC equipment downtime to minimize penalties for BOC
• Perform all administration duties related to the AFC System.
• Ensure compliance with the AFC business rules.
• Be the interface between the different division/s (Maintenance, Finance and Operations).
• Monitor the subcontractors (BMC with their Sub-contractor and Nedbank).
• Train and develop employees on AFC system.

Principal Accountabilities

• Perform all administration duties related to the AFC and EMV System.
• Manage the back end of the Automated Fare Collection System (this includes but is not limited to AFC Helpdesk, EOD’S and components).
• Be the interface between the different divisions Maintenance, Finance and Operations.
• Monitor the subcontractors and ensure that all faults logged are closed and provide status update to BOC Management (i.e. BMC with their Sub-contractor and the relevant bank used for fare collection).
• Be the interface between BOC and external stakeholders in relation to AFC and EMV system (or any other systems linked to fare collection).
• Provide clear and unambiguous reporting on all aspects of service.
• Train and develop employees on the AFC system.

Specific Responsibilities

Daily Duties

• Blocking and Blacklisting of Gautrain Travel Card(CSC’s); Deny Contactless Cards on request.
• Assist and investigate possible issues for Operations and Finance Division in their activities related to AFC Queries (logtrans, refund, reconciliation, other).
• Send pre-defined report (fare gates override, PVU) to management when gates were overridden.
• Review and monitor service request logged in Maximo and DCC automated reports daily, to analyse possible issues.
• Review information related to AFC and highlight any irregularities to management through the relevant system (e.g. PowerBI)
• Perform AFC daily checklist and submit to Stations Manager
• Review specific reports and queries daily, related to possible fraud or abuse of the system.
• Monitor AFC System performance and downtime and query BOC allocated downtime with BMC.
• Provide AFC support to Operations – Customer Service (Helpdesk).
• Conduct journey corrections for EMV transactions.
• Review the reports sent daily via DCC automated report and investigate or escalate depending on fault
• Review of Service Request for BMC
• Review the logs sent daily via Maximo automated report and investigate or escalate depending on fault
• AFC Daily Checks – Review specific reports and queries daily, related to possible fraud or abuse

Weekly Duties

• Participate in all Interface Weekly Meetings between BOC and BMC and highlight all AFC related work orders/queries not attended to by the Maintainer.
• Investigate and propose plan of actions depending on operations/maintenance/finance issues to management
• Perform weekly AFC checklist & dashboard and submit to Stations Manager.
• Analyse AFC Equipment Trends and prepare to raise this in the weekly AFC Meeting.
• Validate the AFC Checklist & Investigation & Equipment Trend table.
• Monitor Overcrowding and service capacity for 3 consecutive days via PowerBI.

 Monthly Duties

• Consolidate the Daily Checklist and Submit a final checklist per month to Stations Manager.
• Produce a Monthly AFC Report.
• Download and Prepare AFC Contractual Attachment Reports.
• Prepare Contractual Reports:
• R06 (Usage of Dedicated Feeder Monthly Report).
• R07 (Origin and Destination Matrix Monthly Report).
• R98 (Monthly Attachment Reports list).
• Monitor AFC System performance and downtime.
• Hand over Staff Card Issue forms to HR.
• File Staff and Agent Card Issue forms and send copies to Document Control and SharePoint.

 On-going Duties:

Agent Card Management

• Create and manage Agents Cards for Customer Service Staff.
• Maintainer within the AFC system.
• Disable Agent Card/s on request.

Staff Card Management

• Manage the production and administration of the Staff and Swift Staff cards for BOC Staff; BCC and subcontractor/s including third party Profile Creation and Master file management
• Block Staff Card/s on Request.

AFC Active Director Management

• Manage the Active Directory accounts related to AFC system (Legacy and EMV).

AFC Audit File Management

• Uploading CSC card registration audit files in AFC System.

EOD (Equipment Operating Data) Management

• Manage the parameter changes in AFC System parameters (new products, fare changes…) following requirement/s agreed with the Concessionaire.
• Updating Fare tables annually on a needs basis within the AFC system; Test and Commission the Fares.
• Update Annual Calendar in the AFC System and Test Public Holidays.

Training

• Prepare and conduct refresher training depending on identified needs, system evolutions or management instructions.
• Train and develop employees on AFC system.

 Adhoc Duties

• Investigate, test and report on snags/warranty default notifications related to the system.
• Participate in any relevant meeting with the business partners (BCC/Province) on the evolution or modification of the system.
• Create PKISAM cards for AFC equipment on request.
• Submit Monthly update of PKISAM management in AFC internal report.
• Assist Stations Manager with project related tasks.
• Development of new products as and when required.
• Prepare and attend to annual BCC-revenue patronage and performance reporting audit.

Profile

Educational Level

• Diploma in Information Systems and 3-5 years relevant experience or 6 years related experience.

Other Technical/ Professional Skills/Qualifications

• Computer hardware and software knowledge and skills
• Knowledge of AFC System
• Knowledge and skills on Microsoft Office Suite
• Knowledge of following technologies SQL, Radius, Domain control, DHCP.

Desirable Traits

• Possess analytical and critical ability
• Ability to communicate with staff of all levels
• Problem solving ability
• Computer literate and report writing
• Accuracy
• Possess self-drive and enthusiasm

Closing date is 15th June 2025

Please note that only shortlisted candidates will be contacted. If you do not hear from us within two months of the advertisement date, kindly consider your application unsuccessful

Civil Engineering Technician

BOC has exciting opportunity for an individual to join our dynamic team,if this is you,we want you!

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Mission

Purpose

• To successfully deliver the Operator’s maintenance projects and ensure safety, quality, and performance targets are achieved.
• To execute organisational policy, standards, procedures and ensure reliable and safe system.
• To ensure seamless travel for our customers that is safe, reliable, comfortable, and friendly.

Work Context and Environment

• A Civil Project Engineering Technician at Bombela Operating Company works in environment involving site work, technical coordination, and project administration.
•  The role is embedded in a highly regulated, safety-critical rail system, requiring strong technical acumen, compliance discipline, and coordination skills.
•  It offers exposure to multi-disciplinary infrastructure projects, operating within tight timelines and under significant stakeholder scrutiny.
• Normal weekly hours and night shift 

Primary Responsibilities

• Project Lifecycle Support (PMBOK-aligned) – Supports the Manager during initiation, planning, execution, monitoring, and closing phases. Assists with site data collection, stakeholder inputs, and technical documentation that feed into project charters and plans.
• Scope and Design Support – Assists in scoping site-specific work, validating technical information against drawings, and ensuring civil specifications align with operational constraints. Escalates uncertainties early to support accurate planning.
• Execution Oversight Support – Monitors physical site works, conducts daily inspections, enforces safety compliance, and records progress against schedule. Highlights delays, non-conformance, and interfaces with contractors under guidance of the Manager.
• Quality and Compliance Checks – Implements QA/QC checklists, verifies workmanship and material quality, and supports audits initiated by the PM. Ensures as-built information is submitted, logged, and archived.
• Change and Risk Tracking – Assists with capturing scope changes, contractor requests, and site risks. Provides technical input during project reviews, and logs risks/issues as per the Manager’s risk management framework.
• Documentation and Reporting – Maintains site diaries, progress photos, technical registers, and inspection records. Prepares daily/weekly reports for submission to the Manager.
• Stakeholder and Site Coordination – Coordinates day-to-day site access, safety inductions, wayleave compliance, and logistics with stakeholders including maintenance units and regulatory bodies.
• Revenue Enhancement Projects – Participates in minor upgrade/refurbishment initiatives aligned to business performance improvement or operational optimization.
• Incident & Safety Investigations – Participates in incident reviews, assists in documenting root causes, and follows up on corrective action close-out under Manager’s direction.

Profile

Educational Level

• Minimum: National Diploma in Civil Engineering (NQF Level 6)
•  Preferred: BTech or Advanced Diploma in Civil/Structural Engineering

Years of Experience

• At least 5 years’ relevant experience in a project environment.

Other Technical/ Professional Skills/Qualifications

• Drawing Interpretation – Ability to read and interpret civil, structural, and services drawings.
• Site Supervision – Skilled in supervising civil works to ensure compliance with project specifications.
• Construction Documentation – Proficient in preparing site diaries, inspection checklists, and progress records.
• Communication – Clear written and verbal reporting to project teams, contractors, and stakeholders.
• Problem-Solving – Ability to analyze site issues and assist in developing practical technical solutions.
• Time Management – Organizes workload effectively to meet deadlines and support project milestones.
• AutoCAD & MS Office – Competence in using AutoCAD (viewing/editing) and MS Excel/Word for documentation.
• Quality & Compliance – Understands QA/QC processes, SANS codes, OHS regulations, and technical standards.
• Measurement & BOQ Verification – Verifies contractor claims and performs quantity take-offs from site.

Desirable Traits

Attention to Detail

• Demonstrates a high level of accuracy in reviewing drawings, site conditions, and technical documentation. 
• Proactively identifies discrepancies before they affect execution.

Accountability and Ownership

• Takes full responsibility for assigned tasks, follows through on commitments, and escalates risks or delays without prompting. 
• Owns the quality of their work.

Technical Competence

• Has a sound understanding of civil engineering principles, construction methods, materials, and specifications applicable to rail infrastructure.

Compliance-Driven

• Applies and enforces Gautrain’s strict compliance requirements, including OHS Act, SANS standards, environmental obligations, and permit-to-work protocols.

Communication Skills

• Clearly conveys information, both verbally and in writing, including site observations, technical reports, and contractor feedback.
•  Able to interact with multidisciplinary teams.

Initiative and Proactiveness

• Takes the initiative to resolve minor issues independently and raises concerns early to prevent delays. 
• Constantly looks for improvement opportunities on site.

Team-Oriented

• Works collaboratively with engineers, contractors, and maintenance personnel.
•  Understands the importance of their supporting role in the success of the project.

Time Management

• Effectively prioritizes daily tasks, manages competing demands, and supports the overall project schedule. 
• Able to work under pressure and meet deadlines.

Safety-Conscious

• Fully committed to upholding a zero-harm culture.
•  Identifies and addresses safety risks on site without delay and leads by example in safe work practices.

Adaptability

• Adjusts quickly to project changes, site conditions, and schedule shifts. 
• Maintains effectiveness in high-pressure or dynamic environments.

Process-Oriented Thinking

• Understands and follows project processes and PMBOK-aligned workflows. 
• Supports documentation control, scope management, and QA/QC processes.

Ethical and Professional Conduct

• Maintains integrity, confidentiality, and professionalism in all interactions, in alignment with Bombela Operating Company and Gautrain’s core values.

Critical Thinking and Problem Solving

• Applies sound judgment when identifying site issues, suggests practical solutions, and supports the PM in resolving constraints efficiently.

       Closing date:07th July 2025

Correspondence will be limited to candidates who are shortlisted. 

Should you not receive any communication from us within a period of three months, kindly regard your application as unsuccessful.

Contract Variations Manager

BOC has exciting opportunity for an individual to join our dynamic team,if this is you,we want you!

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Mission

Purpose

Responsible for the overall direction, coordination, implementation, execution, control and completion of specific commercial and financial projects ensuring consistency with company strategy, commitments and goals.

Specific Responsibilities

• Understand all Contract Terms & Obligations on variations to the Operating Contract

• Thorough understanding of the needs of the GMA. Provides leadership to the projects and creates a highly committed and aligned team environment with all who can influence the project’s outcomes.
• Ensures governance on the project, specifically compliance to the delegations of authority, procedures, and policies.
• Develop and implement standard form of contract for all core and non-core disciplines.
• Authorizes all commitments of expenditure on the project (subject to agreed delegation), and approves payment of invoices, manages claims responses and settlement processes.
• Keeping good records of the variations. Emails, minutes, diaries, reports, letters, etc.
• Keep a tidy and updated change register for your client and your subcontractors.
• Understanding of the Variation Technical Scope.
• Use the organisation professional expertise to support the variation and capture all requirements.
• Provides leadership and creates a highly committed and aligned team environment with all who can influence the Variation’s outcomes.
• Develops a detailed scope, cost and schedule control baseline, and manages any project changes in terms of this agreed control baseline.
• Capture all requirements from all divisions within the organisation and line with the change management process.
• Coordinate with finance division on final pricing / cost of all Variations.
• Coordinates all client contacts, including major correspondence between BOC and the client, and maintains working relationships at all levels throughout the periods of the different projects.
• Monitors and controls all contractual commitments to assure that all work is being performed in accordance with the specifications, drawings, terms of the contract and client expectations.
• Make provision for early warning intervention techniques.
• Update Manager and business on performance indicators.
• Review and advise line manager of anomalies in documents and specifications.
• Attend / Chair and record regular progress meetings with internal and external Clients, contractors, and suppliers.
• Participate in system improvement processes.
• To participate and lead investigations of safety critical and serious failures related to variations.
• Maintain high level of staff morale and job satisfaction.
• Manage Specific Measurable Achievable Realistic Time bound objectives and performance.
• Provide guidance and leadership to the Business and ensure achieving of service objectives.
• Ensure all documentation is in place for project handover, including the capturing of the Latent defect period (LDN) and remaining useful life (RUL) of any new / additional asset.
• Monitor adherence to Variations programme and key deadlines.
• Compile monthly progress reports on all Variations.

Profile

Educational Level

• Degree in Quantity Surveying or related qualification
• Qualification in project management environment or equivalent
• Qualification in business management and administration or equivalent

Years of Experience

• At least 5 years working experience 

Other Technical/ Professional Skills/Qualifications

• Knowledge of both theoretical and practical aspects of project management
• Knowledge of project management techniques and tools
• Direct work experience in project management capacity
• Proven experience in people management
• Proven experience in strategic planning
• Proven experience in risk management
• Proven experience in change management
• Proficient in project management software
• Proficient in Budget Preparation and monthly variance analysis
• General knowledge of railway systems will be an advantage.
• Valid driver’s license with driving experience

Desirable Traits

• Critical thinking and problem-solving skills.
• Innovative, creative, and strategic thinking
• Planning and organizing
• Decision-making
• Communication skills
• Influencing and leading
• Delegation
• Teamwork
• Negotiation
• Conflict management
• Adaptability
• Stress tolerance

                  Closing date:07th July 2025

                        Correspondence will be limited to candidates who are shortlisted. 

Should you not receive any communication from us within a period of three months, kindly regard your application as unsuccessful.

Click here to apply

We wish you all the best with you applications