FRONT DESK RECEPTIONIST: KZN OPERATIONS

Purpose of the Job
To enhance the effectiveness of the office by providing information, management
support and effective diary management, client services and timeous and appropriate
responses to queries and requests to the office.

Job Description/ Objectives:

• Responsible for the first level support to the Regional Office
• Provide a welcome and receptionist function for all visitors or callers to the office
• Screening of calls and transferring of calls to the correct person or section
• Attend to walk-in clients, receiving and checking correctness of dispute referrals
  forms
• Attend to general stakeholders’ queries and providing proper and timeous
  feedback
• Filing of documents
• Provide an effective time and diary management service for the Regional
  Manager
• Purchase and control office stationery
• Manage petty cash box, requisitions and monthly reconciliations
• Taking minutes in meetings
• Receiving parcels and distributing it accordingly
• Assistance with catering for office events
• Effective multi-tasking and perform ad-hoc tasks as assigned by respective line
  management

Required Knowledge

• Knowledge of general business practice and processes
• Good verbal and written communication skills
• Computer literacy
• Strong administrative skills
• Effective time management
• Interpersonal skills

Related Skills
The successful candidate must possess the following skills and competencies:

• Attention to detail
• Assertiveness
• Self-motivated
• Team Player
• Organising and problem-solving abilities
• Effective time management
• Confident self-starter

Remuneration Grade: B4

It is Council’s intention to promote equity through the filling of all numeric
targets as contained in the EE plan, preference will be given to White Males
and/ or Indian Males.

NB: Applicants must be South African Citizens.

Applications accompanied by a comprehensive WORD/PDF format CV with
qualifications must be forwarded to the NBCRFLI Human Resources Department via email to recruitment-ms@nbcrfi.co.za before the closing date.

Should you not hear from us 30 days after the closing date, please consider your
application unsuccessful.

We wish you all the best with your applications