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ATM Custodian
G4S Cash Solutions is sourcing candidates who show interest in applying for an ATM Custodian position based in our Richards Bay branch.
Reporting to the Branch Manager, this role is responsible for ensuring that ATM’s are replenished on time so that customers’ machines can operate.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
In consideration of the position applied for, which entails the use and handling of firearms, and in compliance with legal regulations, prospective candidates will be required to submit a valid medical certificate confirming their fitness to carry and utilize a firearm before their employment can commence.
It is important to note that the medical certificate is not mandatory for the initial interview stage. However, it will become a requirement when a candidate is being seriously considered for the position and subsequently subject to vetting and screening processes.
The submitted medical certificate should not be older than 3 months prior to the date of engagement.
ATM up time
- Ensure that the ATM terminals are correctly stocked with cash and stationary (as per order instruction)
- Maintain close liaison with the control centre to ensure that equipment problems are dealt with promptly.
- Ensure that potential faults that could cause equipment to malfunction are identified and resolved timeously.
- Ensure that all ATM terminals cubicles are kept clean and maintained in good condition.
ATM cash / replenishment
- Control ATM cash according to laid-down instructions (ATM, bags or canisters must be sealed)
- Balance cash at the required intervals (add or top-up).
- Ensure correct process has been followed and correct details entered on the ATM (system)
- Obtain slip for every replenishment
- Report no service or change in service
- Report and action differences in ATM cash promptly (daily or as and when required / instructed).
- Ensure that ATM cash is safeguarded against unnecessary and preventable loss (at all time)
Deposits / Purge Bin
- Clear cash deposits accurately promptly if applicable
- Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly.
- Ensure Delivery to Bank or G4S Cash Centre
Reports / Reconciliation
- Action ATM reports as listed on the duty list promptly in terms of laid-down instructions.
- Ensure ATM slips are controlled and delivered to the cash centre
- Reconcile ATM cash daily (same day) as per laid down procedure
- Not allow to leave premises if not in balance
Minimum requirements:
- Grade 12 (Matric)
- PSIRA Grade C & Cash In Transit (CIT)
- SAPS Firearm Competency with Business Purposes
- 2 Years Experience
Skills, Knowledge and Attributes:
- G4S Standard Operating Procedures
- Firearm Competency
- Delivering performance
- Customer Thinking
Cash In Transit Crew
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Crew based at our operations in Richards Bay, reporting to the Branch Manager.
In consideration of the position applied for, which entails the use and handling of firearms, and in compliance with legal regulations, prospective candidates will be required to submit a valid medical certificate confirming their fitness to carry and utilize a firearm before their employment can commence.
It is important to note that the medical certificate is not mandatory for the initial interview stage. However, it will become a requirement when a candidate is being seriously considered for the position and subsequently subject to vetting and screening processes.
The submitted medical certificate should not be older than 3 months prior to the date of engagement.
The Crew is mainly responsible for the collection and delivery of client valuables.
Loading of trucks destined for clients
- Collection and checking of all required equipment
- Completion of paperwork
- Ensure full consignment is correctly received from the boxroom, segregated and secured onboard
Delivery of valuables to clients
- Ensure relevant procedures are followed and correct security devices are used for safe transport of consignment at all times
- Scanning and completion of paperwork
Delivery of consignments to boxroom (branch base)
- Completion of paperwork for handover
- Deliver consignment
- Housekeeping – Vehicle
Health and Safety
- Report all safety incidents
- Attend safety education and refresher programmes
- Comply with ALL safety policies and procedures at ALL times
- Wear protective clothing at all time
Requirements
- Grade 10
- PSIRA Registered
- CIT certificate
- Valid SAPS Firearm Competency for Business Purposes
- Basic computer literacy
- Relevant working experience in a high-risk environment will be an advantage
- Customer service orientated
- Ability to work under pressure and in a fast-paced, HIGH-RISK environment
- Working in changing circumstances
Cash In Transit Driver
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, are looking for candidates interested in applying for a Driver position based at our operations in Richards Bay.
To engage in the guarding and handling of all valuables in transit between various areas and drive a vehicle in the performance of all duties
Maintain vehicle standards and comply with company equipment and vehicle procedures
- Receive and sign for all equipment and check that all is in working order
- Conduct vehicle audit and complete checklist
- Responsible and accountable for all technology and equipment used in the vehicle
- Inspects vehicle on completion of duty
Drive vehicle responsibly and recording of accident and incidents
- Drive in a responsible manner and obey all traffic regulations
- Report of all incidents to the branch and relevant authorities
- Comply with vehicle operating instructions
Perform control function of scheduled trips
- Perform standard checks prior to departing from the branch
- Report to control immediately when the vehicle becomes immobilized or likely to become immobilized
- Comply with instructions to ensure that company codes are adhered to and precautions are taken to protect crew and load
- Carry out operational security drills and maintain security awareness and vigilance
- Take preventative action if any suspicious activity is noticed
Health and Safety
- Participate in safety forums
- Report all safety incidents
- Attend safety education and refresher programmes
- Comply with ALL safety policies and procedures in the workplace
- Wear protective clothing at ALL times
Requirements
- Grade 11
- PSIRA Grade C with Cash In Transit (CIT)
- PDP Licence
- Firearm Competency for Business Purposes
- Ability to work under pressure and in a high risk, fast-paced environment
- Ability to assess risk and act swiftly
- Working as part of a team
- Adherence to policies and procedures
Field Technician – Cape Town
About The Company:
Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.
Job Overview:
We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.
Key Responsibilities:
1. Installation and Maintenance Management
- Conduct installations and de-installations of ABMs.
- Provide on-site training to clients on newly installed ABMs.
- Install and maintain docking stations.
- Apply necessary upgrades and modifications of ABMs.
2. Operational Efficiency
- Ensure timely response to client service requests.
- Maintain high standards of workmanship.
- Complete service-level agreements (SLAs) as per contractual obligations.
- Properly maintain and manage company-issued equipment.
- Retrieve faulty canisters from cash centre for service and repair.
- Perform scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
- Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.
3. Client Satisfaction and Retention
- Ensure ongoing customer satisfaction through effective training and support on all devices.
4. Customer Service Delivery
- Provide on-site technical fixes as required.
- Respond to technical call-outs within SLA timeframes.
- Be available to work extended hours as operational demands require.
5. Health and Safety Compliance
- Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
- Participate in company safety initiatives including meetings and toolbox talks.
- Report and follow up on all safety incidents promptly.
- Adhere to workplace safety policies and procedures.
- Attend mandatory safety training and refresher sessions.
- Ensure appropriate use of personal protective equipment (PPE) at all times.
Ideal Candidate:
1. Qualification & Technical Experience Required
- Grade 12 / NQF Level 4.
- A valid drivers license.
- Electrical skills.
- Technical skills.
2. Skills and Attributes
- Delivering great customer service.
- Sharing and cooperating.
- Dealing with challenging circumstances.
- Understanding the organizational environment.
- Attention to detail.
- Work under pressure.
Junior Technician – Hotazel, Northern Cape
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Junior Technician based at our operations in Hotazel, Northern Cape, reporting to the Regional Technical Manager.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Junior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.
G4S has been made aware of phishing scams where someone has used the G4S brand to try and extort money from others in exchange for fictitious valuable assets/ employment opportunities.
If you receive an email offering to transfer money or valuable assets to you from a person who claims to work for G4S please be aware this could be a scam.
If you receive an email from someone claiming to work for G4S and you think it could be a scam, please let us know by contacting us at dataprotectionreport@g4s.com
Main Responsibilities
Effective administration of the technology contract to ensure sound financial performance
- Conform and adhere to the profitability of contracts with a focus on records and hours.
Contract Margin administration
i. Billable hours
ii. Job Cards
- Coordinate and complete administration for the contract and invoice documentation and ensure accuracy of information
Effective management of operations
- Complete daily tasks with close monitoring of standards and hours of subordinates.
Client retention and customer service levels
i. Maintenance of positive customer relationships
- Quality Management/ Ops Process management – adherence to quality standard
Effective management of business development function
New business development
i. Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
Health and Safety
- Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
- Participate in safety forums created by the company for example safety meetings and safety talks.
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety
- meeting/committee/representative/management
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at workplace
- Distribute safety information as and when required
- Wear protective clothing all the time
Qualification and Experience
- Grade 12
- A valid Driver’s License
- Formal Security Management Training advantageous
- Electronic Security Services Management (2-3 years Management or similar)
- Extensive experience with regards to implementation of the following systems:
I. CCTV
II. Access Control
III. Intruder Detection
IV. Fire Detection
V. Fire Suppression
Software Knowledge Level
- Knowledge of Time and Attendance.
- Knowledge of Access Control.
- Knowledge of CCTV
- Knowledge base on communication protocols i.e. TCP/IP.
- Basic Computer literacy and proficiency.
i. Windows 98 / 2000 / XP / Vista / Windows 7
ii. MS Office Suite (Full)
CCTV
Access Control
Hardware Knowledge Level
- Knowledge of Time and Attendance Hardware
- Knowledge of Access Control Hardware.
- Knowledge of CCTV
- Knowledge of Electric Fencing
- Knowledge of Gate Motors
- Knowledge of Intercoms
- Knowledge of PA systems
- Knowledge base on communication protocol wiring i.e. CAT5.
Hardware knowledge on the following:
CCTV
Alarms
Electric Fencing
Access Control
Gate Motors
Intercom
PA systems
Skills and Attributes
- Managing Conflict
- Communication (Written and Verbal)
- Negotiation
- Computer literacy
- Delivering objectives
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Field Technician (WC)
About The Company:
Deposita, a leading cash and payments management company based in South Africa.
We protect lives and livelihoods from the harmful, costly effects of money. With less handling, temptation, error and waste, you can be more efficient, more profitable, save more and trust more.
For over a decade, we have perfected the art of cash management using world-class innovation, product development, manufacturing and implementation of technology to collect, handle, process, safeguard and dispense cash.
We provide tailored end-to-end cash, self-service, and payment management solutions for our customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way.
We draw from extensive knowledge and experience to design and implement cash management solutions for businesses operating in a range of sectors around the world.
Through in-depth consultations, we customize our state-of-the-art technology to meet our customers’ unique business needs and achieve results.
Our devices run on our industry-leading, international accredited operating platform. Your device and financial information are as secure as money in the bank. You can also monitor your device and its transactions from anywhere – completely automating your cash flow. We even incorporate existing systems and partner with current security services providers to create the best possible solution.To ensure you get the most out of your device and cash management solution, you and your staff will receive thorough training at a location that suits you. Plus, we’ll provide you with customized operating manuals to meet your business’s specific requirements.
For more information on Deposita, please visit: www.deposita.co.za
Job Overview:
We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.
The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.
Key Responsibilities:
1. Installation and Maintenance Management
- Conduct installations and de-installations of ABMs.
- Provide on-site training to clients on newly installed ABMs.
- Install and maintain docking stations.
- Apply necessary upgrades and modifications of ABMs.
2. Operational Efficiency
- Ensure timely response to client service requests.
- Maintain high standards of workmanship.
- Complete service-level agreements (SLAs) as per contractual obligations.
- Properly maintain and manage company-issued equipment.
- Retrieve faulty canisters from cash centre for service and repair.
- Perform scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
- Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.
3. Client Satisfaction and Retention
- Ensure ongoing customer satisfaction through effective training and support on all devices.
4. Customer Service Delivery
- Provide on-site technical fixes as required.
- Respond to technical call-outs within SLA timeframes.
- Be available to work extended hours as operational demands require.
5. Health and Safety Compliance
- Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
- Participate in company safety initiatives including meetings and toolbox talks.
- Report and follow up on all safety incidents promptly.
- Adhere to workplace safety policies and procedures.
- Attend mandatory safety training and refresher sessions.
- Ensure appropriate use of personal protective equipment (PPE) at all times.
Ideal Candidate:
1. Qualification & Technical Experience Required
- Grade 12 / NQF Level 4.
- A valid drivers license.
- Electrical skills.
- Technical skills.
2. Skills and Attributes
- Delivering great customer service.
- Sharing and cooperating.
- Dealing with challenging circumstances.
- Understanding the organizational environment.
- Attention to detail.
- Work under pressure.
Business Development Manager: ESS
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, currently has a vacancy for a Business Development Manager: ESS based at our Head Office in Centurion Gauteng, South Africa.
ESS – Electronic Security Solutions
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Business Development Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Main Responsibilities
Effective management of sales and marketing in the region in compliance with G4S business strategy
- Development of sales strategy specific to the region, through analysis of the region’s business profile, products and services available / required, existing customer base, resources and competitors.
- Identification of potential new business opportunities through consultation and cooperation with operational management, planned prospecting, leads, cold calling, tender notices.
- Arrange and conduct meetings with new and existing business prospects, in conjunction with operational management where appropriate, to market G4S integrated security solutions.
- Conduct / arrange site surveys to identify risks and develop appropriate solution to meet customer needs.
- Prepare and submit sales proposals / tenders to prospective customers. Where necessary, prepare and conduct sales presentation.
- Obtain approval from the Regional Financial Manager that the proposal complies with the PAP Model
- In consultation with the ROD and Financial Manager, ensure that annual contract escalations of existing customers are finalised.
Effective performance of Sales and Marketing administrative functions
- Finalise contract documentation (Service Agreement, Letter of Intent) as per standard terms and conditions, with any variation approved by National Office.
- Preparation and submission of Contract Schedule to appropriate departments for processing.
- Ensure that a customer file is maintained, containing a signed copy of the contract, contract schedule, as well as any other relevant documentation.
- Ensure that Head Office is provided with copies of all signed contracts.
- Ensure that the contract status report is updated on a monthly basis.
- Ensure that the ERP system is constantly updated with all required information on new and existing customers.
- Where required by the Regional Operations Director, coordinate Public Relations activities, Company sponsored events, and the control and distribution of corporate gifts.
Effective reporting on regional Sales and Marketing activities
- Preparation and submission of monthly report to ROD and National Sales and Marketing Director.
- Provide Financial Manager with accurate information on new and lost business as required.
- Advise regional operational management of sales activities, competitors and customer needs.
Health and Safety
- Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
- Participate in safety forums created by company for example safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety meeting/committee/representative/management
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at workplace
- Distribute safety information as and when required
- Wear protective clothing all the time
Ideal Candidate
Qualifications & Experience
- Grade 12
- Relevant tertiary qualification (preferred Sales & Marketing)
- Sales Force (CRM) Advantageous
- Own reliable vehicle and valid drivers license
- Relevant experience within the corporate sales environment ideally within the Integrated Security Systems
- Minimum 5 years’ experience in a professional sales environment with a proven track record of closing deals and achieving targets.
- Experienced in dealing with senior executives and C-Suite
- Marketing of products related to electronic security solutions
Skills and Attributes
- Delivering strategy
- Collaborating and Cooperating
- Relationship Building
- Awareness of Market Environment
- Negotiation
- Communication (Written and Verbal)
- Persuasiveness/Sales Ability
- Customer Thinking
- Computer literacy (Microsoft Office/Chrome OS)
Package Description
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage
Click here to apply
We wish you all the best with your applications
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