MTN – Victoria Island South West Region Jobs

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To apply, click on the link at the end of the posts and all the best with your applications.

Manager – SME Segment.Enterprise Business NG

Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

Job Description

Reports To: Senior Manager – SME Segment Management

Division: Enterprise Business

Mission:

  • To develop and execute strategic marketing plans for the micro sub segment of Nigeria’s MSME market segment and achieve market and value share goals in the short, medium, and long term, in line with MTNN strategic objectives.

Description:

  • Contribute to the ambition 2025 and Beyond with clear strategy to action and operational plans.
  • Plan and develop Small and Medium Segment growth strategy in conjunction with Solution Development, Brand & Communications, Sales Enablement, and other relevant units across MTNN.
  • Contribute to the understanding of the financial strength of key projects involving changes in subscriber numbers, cost of product or service delivery, marketing spend, average revenue per user (ARPU), return on investment (ROI), as well as proposing next steps.
  • Develop creative and innovative approaches to drive sustainable growth in the SME segment market.
  • Provide direction for the development of communications to drive understanding of value propositions and achieve business objectives.
  • Drive innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, the launch of products, product or process innovation, business model innovation, etc.
  • Utilize strong analytics skills to understand customer behavior and position solutions, working with relevant units across the business.
  • Apply research skills to accomplish business objectives; analyze data, search for patterns and trends, and develop key findings, conclusions, and indicated actions from qualitative and quantitative customer research.
  • Provide support for advertising, promotions, and events independently from the concept stage (agency briefing, script-storyboard development) to execution (production-flighting).
  • Identify, review, and monitor the demographic and vertical profiles of the SME segment.
  • Ensure the SME segment marketing strategies are based on clear value propositions that are aligned to maximize existing and new opportunities.
  • Evaluate new market opportunities for expansion and revenue growth.
  • Provide solution delivery and performance tracking support to Senior Manager, SME segment.
  • Drive technology and ICT usage and uptake across small and medium segments in Nigeria.
  • Implement key decisions made by the Senior Manager, SME Segment, ensuring that they are tailored to the needs of the segment.
  • Review market and internal conditions, develop marketing strategies that grow MTNN’s revenue streams, exceed individual targets and objectives, and assist the department in planning and developing budgets for the upcoming year.
  • Integrate quality management procedures into all business processes within the SME Segment function and their effective deployment on a day-to-day basis.
  • Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all set targets and KPI’s are met or exceeded.
  • Provide any other necessary assistance required in support of the business plan or tactical plans agreed on an ad hoc basis.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.

Education:

  • A first degree in business administration, marketing, economics, finance, or any related discipline
  • Fluent in English
  • A master’s degree in business administration will be an added advantage.

Experience:

6–13 years’ experience, which includes:

  • A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
  • Experience working in a medium- to large organization
  • Experience in the enterprise market in the telecommunications industry
  • Experience in developing propositions, channel development, as well as sourcing new business opportunities
  • Knowledge of the functions and operations of the telecommunications industry.

About Us

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be – it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that “not now” means “not ever.”

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).

Manager – Agent Channel

Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

Job Description

Position Title: Manager – Channel Management (Agents)

Reports To: Head – Sales & Distribution

Division: MoMo Payment Service Bank (MoMo PSB)

Description:

  • Lead the Agent Acquiring channel, driving business growth and expansion.
  • Drives the development and implementation of agent acquiring strategies to drive business growth.
  • Manager relationships with key stakeholders, including agents, partners and sales teams.
  • Oversee channel operations, ensuring efficient onboarding and support of agents.
  • Analyze market trends, competitor activity, and customer insights to inform business decisions.
  • Collaborate with cross-functional teams to drive product innovation and improve channel services.
  • Ensure compliance with governance frameworks, policies, and procedures.
  • Identify and mitigate risks, issues, and dependencies affecting channel operations.
  • Manage the full channel lifecycle, including rationalization, enhancement, and redesign.
  • Track and report on channel performance, profitability, and sales trends.
  • Support budget planning and management for functional and project initiatives.

Education:

  • First degree in any Social Science discipline, or related field
  • Relevant postgraduate education is an advantage

Experience:

Minimum of 7 – 13 years of experience in Banking, Fintech, Mobile Money or Financial Services Industry

  • A minimum of 6 years’ total experience in a similar position with at least 2 years in a managerial role.
  • Experience in Digital Channel development and management.
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
  • Must have a strong understanding of agents acquiring models and fintech products.
  • Experience in agent acquiring, agent banking or related fields.
  • Excellent leadership, communication, and project management skills.
  • Ability to analyze data and drive business decisions based on insights.
  • Strong knowledge of regulatory requirements and compliance in agents acquiring.

‘All job applications will be processed in line with the MoMo PSB Privacy notice. Please visit this link: https://bit.ly/momo-priv-policy to access the privacy notice’.

About Us

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be – it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that “not now” means “not ever.”

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).

Specialist – Bill Payments.Strategy and Innovation

Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

Job Description

Reports To: Manager – Payments

Division: MoMo Payment Service Bank (MoMo PSB)

Description:

Strategy & Product Development

  • Execute quarterly product roadmaps for bill payments and app features.
  • Roll out new billers, services, and value-added functionalities.
  • Use analytics and customer insights to enhance features and user experience.
  • Support strategic planning with performance reports and insights.

Partner & Integration Management

  • Manage onboarding and integration of billers (utilities, telecoms, government, etc.).
  • Coordinate with API and technology teams for seamless in-app integrations.

Performance & Customer Experience

  • Drive growth in transaction volume and app engagement.
  • Reduce failed transactions and improve service uptime.
  • Deliver frictionless, end-to-end user journeys across all channels.

Operational Delivery

  • Collaborate with cross-functional teams (UX, tech, marketing, compliance).
  • Prioritize product backlogs and participate in agile sprints.
  • Lead testing (UAT, integration, regression) and ensure timely releases.
  • Monitor KPIs, incident logs, and customer feedback for continuous improvement.

Governance & Compliance

  • Participate in product governance and risk forums.
  • Ensure regulatory compliance and internal audit readiness.
  • Implement controls to prevent revenue leakage and ensure data integrity.
  • Reporting & Budgeting
  • Provide weekly/monthly reports on product performance and issues.
  • Support budget planning and cost optimization initiatives

Education:

  • First degree in Computer Science, Engineering, or related field
  • Relevant postgraduate education is an advantage
  • Formal certification in Digital Product Management / Product Owner, Agile Delivery, User Experience or other relevant fields would be beneficial

Experience:

  • Minimum of 3 – 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry
  • At least 4 years’ experience in Payments / financial digital product development & management and implementation of mobile app channels
  • Experience in leading and implementing innovative Fintech products and within the Telco, financial or banking industry
  • Knowledge of user interaction design, user-centric experience design, brand identity management, digital marketing, and the creative process
  • Experience with Agile delivery and Development Operations frameworks
  • Experience in ecommerce and electronic payment business is advantageous
  • Deep understanding of the Nigerian and worldwide Fintech ecosystem, players, business models and industry related best practices
  • Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
  • Attitude of Innovation, inventiveness and thought leadership
  • Abreast of global mind-set and best practice

‘All job applications will be processed in line with the MoMo PSB Privacy notice. Please visit this link: https://bit.ly/momo-priv-policy to access the privacy notice’.

Responsibilities

Qualifications

About Us

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be – it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that “not now” means “not ever.”

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).

Specialist – Card Products and Open API.Strategy and Innovation

Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

Job Description

Position Title: Specialist – Card Products & Open API

Reports To: Manager – Core Wallet

Division: MoMo Payment Service Bank (MoMo PSB)

Description:

Strategy & Planning

  • Support the development of product strategy aligned with fintech goals and market dynamics.
  • Provide insights and reporting to guide the evolution of card and API offerings.

Product Lifecycle Management

  • Lead end-to-end delivery of card products, from design to launch and optimization.
  • Manage Open API integrations for collections and disbursements with external partners.
  • Define and prioritize product backlogs based on customer insights and business goals.

Partner & Technical Coordination

  • Oversee partner onboarding, including vetting, negotiation, and go-live processes.
  • Collaborate with internal and third-party development teams to ensure timely delivery and risk mitigation.
  • Drive testing, UAT, and quality assurance across product lines.

Performance & Reporting

  • Monitor KPIs and product performance across cards and APIs.
  • Analyze customer feedback to inform continuous improvement.
  • Prepare periodic and ad hoc reports on product status and strategic alignment.

Governance & Compliance

  • Contribute to strategic and tactical meetings, risk planning, and policy updates.
  • Support documentation for approvals, change initiatives, and vendor evaluations.
  • Manage product-related budgets and support cost optimization efforts.

Education:

  • First degree in Computer Science, Engineering, or related field
  • Relevant postgraduate education is an advantage
  • Certification in Product Management, Agile Delivery, API Management, or Digital Financial Services is advantageous

Experience:

Minimum of 3 – 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry

  • At least 3 years in card product development and Open API integration
  • Proven experience in managing card products (virtual and physical) and mobile app development.
  • Strong background in partner onboarding, API lifecycle management, and commercial negotiations.
  • Experience with Agile delivery frameworks and cross-functional team leadership.
  • Familiarity with Nigerian and global fintech ecosystems and best practices
  • Abreast of global mind-set and best practice

‘All job applications will be processed in line with the MoMo PSB Privacy notice. Please visit this link: https://bit.ly/momo-priv-policy to access the privacy notice’.

About Us

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be – it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that “not now” means “not ever.”

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).

Click here to apply

We wish you all the best with your applications

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