To apply, click on the link at the end of the posts and all the best with your applications.

Android Developer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As an Android Developer you’ll be supporting the delivery of new applications and modify existing applications where applicable based on the client’s needs, covering Design, Application development and Unit or other testing. This will help us excel at delivering scalable platforms to stay ahead of the game.
 

What you’ll be doing

As part of your role, your responsibilities will include:

• Design
  • They work with clients to perform a needs analysis to update and modify existing applications where applicable and develop new software applications that provide solutions to client needs.
  • They design new and innovative applications for their clients.
  • They create different codes and run the statements through the process to ensure their working.
  • The Android Developer modifies these applications as per the requirements of the organisation and the clients.
  • They test the source code, develop the source code, understand the client’s requirements, design the prototypes and implement the codes to prevent any error.
  • Where possible, reusable code is created.
  • They maintain code and write automated tests to ensure the product is of the highest quality.

• Application Development
  • The Android Developer is responsible for building and delivering scalable and low-latency services and applications for Android platforms and/or single page web applications.
  • They design prototype application(s), indicate program unit structure and information architecture.
  • They coordinate application plans with all relevant parties.
  • The Android Developer is accountable for driving the full development lifecycle of single page web applications and/or Android application (concept, design, test, release, support, etc.) within deadline.

• Unit or other testing
  • The Android Developer is accountable for testing source code and debugging code runs.
  • They run tests for the application while it is being designed, to ensure there is no issue.
  • This role is responsible for evaluating existing applications and performing updates and modifications.
  • This role is expected to analyse old applications whenever required, to find bugs in the code, and identify missing features to find a way to adjust the new features in the already designed application.
  • When they debug their applications, the Android Developer branches off the source code to make changes and then merges the code changes back into source or develops a new source code to remove the bugs.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• A minimum of 2 years relevant experience
• Relevant degree/ diploma
• Be prepared to work in a 24/7 environment
• Experience in working with agile Teams and successfully delivering agile based software projects
• Be able to work alongside Backend Development team to integrate application code into applications
• Design and build advanced applications for Android
• Kotlin
• Jetpack Compose

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Experience with Third-party libraries and API Integrations
• Familiarity with RESTful APIs
• XML/JSON
• Familiarity with Cloud Message APIs and Push Notifications
• Native App Development
• Hybrid App Development
• TFS / Git
• Full understanding of MVC
• Proven working experience in Android app development
• Strong knowledge of Android SDK and different versions of Android
• Working knowledge of mobile landscape, architecture and emerging technologies
• Translate designs and wireframes into high quality code
• Debugging
• Ability to develop Android Applications to fit all mobile devices
• Reusable, Readable code

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Contribution to Medical Aid with Discovery Health.
• Contribution to Provident Fund.
• Group Risk.
• Hybrid work model.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Operations Excellence Analyst

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As an Operations Excellence Analyst you’ll be identifying inefficiencies, driving process improvements, and enabling strategic initiatives across functions and regions.

What you’ll be doing

As part of your role, your responsibilities will include:

• Analyse business processes and operational gaps to identify inefficiencies and improvement opportunities
• Conduct root cause analysis and lead continuous improvement initiatives to reduce friction and enhance customer experience
• Map and optimise workflows to improve service delivery and operational effectiveness
• Coordinate and support strategic projects from planning through execution, ensuring timely delivery and stakeholder alignment
• Collaborate with internal teams to ensure tools and solutions are delivered according to business requirements and timelines
• Support testing phases including quality assurance, UAT, and post-implementation validation
• Track progress, manage dependencies, monitor risks, and communicate updates and changes to relevant stakeholders
• Build and maintain strong relationships with key vendors, ensuring a clear understanding of their tools and capabilities
• Understand country-specific needs and ensure correct tools, products, and processes are implemented to support local requirements and compliance
• Provide data-driven insights through transformation, visualisation, and analysis to support strategic decision-making
• Stay informed on regulatory, technological, and industry developments to maintain best-in-class practices
• Provide benchmarking analysis, trend identification, and strategic recommendations
• Collaborate with stakeholders to define and prioritize business needs and facilitate workshops to drive alignment
• Monitor and report on performance metrics and improvement outcomes
• Maintain documentation, track milestones, and manage change requests

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Experience in operations within online betting, iGaming, or other regulated digital businesses
• Strong business analysis capabilities including process mapping, requirement gathering, and identifying root causes
• Proven analytical and problem-solving skills with a process-driven mindset and continuous improvement experience
• Experience in project coordination and managing multiple initiatives across cross-functional teams, with a track record of delivering on time and within scope
• Ability to manage stakeholder relationships, drive alignment, and collaborate effectively across compliance-heavy environments
• Proficiency in data analysis, visualization, and reporting using tools such as Excel, Power BI, Microsoft Office Suite (Word, Project, PowerPoint), Jira, Confluence, and other project and data platforms to support analysis and delivery.
• Understanding of testing and QA processes including UAT and post-implementation validation
• Knowledge of regulatory frameworks and operational compliance standards, including AML, KYC, Fraud, and Responsible Gambling
• Ability to manage vendor relationships and understand technical tool capabilities
• Adaptability to support country-specific needs and ensure successful localized implementation
• Familiarity with IT systems and processes for storing, sharing, and retrieving organizational information
• Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• High attention to detail, accountability, and resilience in fast-paced, high-volume environments
• Demonstrated ability to deliver high-quality outputs and maintain effectiveness in dynamic situations
• Customer-first mindset with a strong focus on enhancing the player journey

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Risk Management Analyst

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title: Risk Management Analyst

Department:  Enterprise Risk Management

Reporting to: Head of Internal Controls and Risk Management

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

Reporting to the Head of Internal Control and Risk Management, an exciting opportunity is available for a self-motivated individual looking to join our Enterprise Risk Management Team. Based in Johannesburg, the individual will be responsible for assisting with the administration of the enterprise risk management system and associated responsibilities relating to the duties below
 

What you’ll be doing

As part of your role, your responsibilities will include:

• Maintenance and administration of the enterprise risk management system (ERMS), including data entry where required, including tracking and updating of risk registers to ensure the quality of information on the risk management system
• Coordinating and scheduling meetings, administration and supporting the Enterprise Risk Management Team with the development of training materials to promote risk awareness
• Supporting the Enterprise Risk Management Team in the development and maintenance of risk management documentation, policies and procedures
• Maintain and organize electronic and physical files related to enterprise risk management activities, ensuring confidentiality and accessibility of information.
• Supporting various risk owners and risk champions in identifying, analyzing risk and control information and to ensure risks are appropriately managed
• Support risk and control owners in accurately documenting the control environment for accurate risk assessments
• Assisting the Risk Management Specialist with ensuring that risk management processes are appropriately enforced in line with policies and procedures and preparing the supporting files for risk committees
• Regularly review the information held on the risk management system to identify issues with quality of the information – working with the business to improve quality,maintain accuracy and completing the overdue risk assessments
• Collaborate with internal stakeholders to gather and compile risk-related information and reports and assist in the dissemination of information as required.
• Engage with the Risk Management System support for effective ERM tool operation and resolution of related requests or issues.
• Assist the team to identify future enhancements and assist in enhancing the use of enterprise risk management system including preparing risk dashboards
• Provide general administrative support to the Risk Management Specialist and larger Enterprise Risk Management Team, where required
• Support risk owners in identifying and monitoring the key risk indicators (KRIs)
• Stay up to date with risk management frameworks and recent trends, regulatory updates and industry best practices.
• Perform other duties as reasonably required to support the effective management of enterprise risks and contribute to the overall success and maturity of the risk management function

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• BCom in Internal/ External Audit (preferred), Law or related fields or Certifications in Risk Management
• 2 + years proven experience in a risk management or audit environment.
• Knowledge of enterprise risk management principles and practices.
• Proficiency in using Microsoft Office and other relevant software applications for data entry, document management, and report generation.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders.
• Attention to detail and accuracy in data entry and documentation, with a commitment to maintaining confidentiality and integrity of information.
• Desirable would be experience in using ERM software
• Post Graduate certification or Diploma in Risk Management
• ISO 31000 Certification

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Internal Relationship Manager – Betway Premium

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

Betway Africa is part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds.

Since 2006, Betway has become ingrained on the African continent, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. Every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The role of the Internal Relationship Manager is to assist the Senior Relationship Manager and Team Leads on shift in ensuring that priority service and administrative services are provided to our Premium Customers.

What you’ll be doing

As our Internal Relationship Manager, you will be responsible for maintaining and enhancing long term relationships with our nominated high-end players with an objective of extracting maximum value and retention. The candidate will be responsible for maintaining, developing and increasing Premium retention, activity rates, and revenue through exceptional service deliver with the aim of first contact resolution. This will be achieved through providing client support, proactive outbound calling, roadshows and eventing when required, collection and updating of player information and acquisition of new Premium customers. The candidate may be required to travel locally from time to time. The candidate will need to possess strong client relationship skills. They will also be technically minded, and be familiar with CRM best practices. An inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing processes.

As part of your role, your responsibilities will include partnering with the Premium Customer team, but won’t be limited to, the following:

• Dedicated and prioritised Contact Centre service to all Premium Customers queries coming into any of the Contact Centre Channels
• Support the Premium Hosts with any help they may require, which will include but is not limited to bonus calculations, comping of accounts, expediting withdrawals, prioritising deposit timeouts etc
• Manage all HVC CRM Work item queries as well as Work Items received from other departments where required and ensure feedback is provided to all involved parties
• Assist HVC Hosts, Managers and Team Leaders with overflow CRM Work Item queries to ensure overall CRM Work Items are handled within SLA
• Act as the end-to-end feedback loop to customers on any CRM Work Items where feedback is required
• Assist Team Leaders and Managers with any ad-hoc teams escalations and assistance they may require whilst on shift
• Make contact with low HVC CSAT ratings and turn the customer service experienced into a positive experience
• Make contact with Premium customers who abandoned in queue and assist with their queries accordingly
• Assist with any overflow service recovery tasks that the Customer Service Team Leaders may require help with

Partnering with the Premium Customer Team:

• Gifting: Partnering with the Premium Customer country team whom will manage the planning and delivery of appropriate gifting as deemed necessary for birthdays, specials holidays, big wins and losses or other adhoc occasions.

• Events and Roadshows: Understand effective cost or investment management regarding player selection for roadshows and events.
• Customer Value Management: Understand all profitability numbers and ratios e.g. Margin, Net win ratios, etc. and how the segment affects the overall business.
• Client Support and Out bounding: This can include relationship building e-mails; SMS, in app notifications and telephone calls and respective notes for the contacts need to be captured and reflect on internal systems is critical.
• Information management: Ensure that all player information and soft facts are captured and are up to date ensuring that details are captured on the applicable tools.
• Campaign execution: Understanding the tactics the Premium Customer team use to identify, design and implement initiatives, interventions, promotions and out of the box ideas to retain lapsing or to reacquire lapsed and inactive Premium customer.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• A degree (BCom or equivalent) is essential.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situation
• Ability to communicate across all levels
• Strong project management skills
• Numbers driven with strong analytical skills
• Excellent interpersonal and negotiation skills
• Must be deadline and target driven with good time management
• Ability to work under pressure and adapt well to change 
• Ability to understand and manage client expectations
• Team player who can work well under pressure
• Excellent computer literacy with high proficiency in excel
• Consistent high standard and quality of work
• Good time management skills and ability to effectively multi-task in a deadline-drive, high pressure environment
• Extremely detail oriented and well organized
• Excellent interpersonal and customer orientation skills
• Ability to clearly and effectively communicate
• Exceptional organisation skills, with the ability to manage multiple projects, prioritise effectively, and meet deadlines – all while doing so with strong attention to detail and focus on quality and excellence
• Betway Premium is a 24-hour operation therefore must be willing to work on a rotational shift basis and flexible to work overtime
• Must have own vehicle transport

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Knowledge of sports betting markets, including odds calculation, betting types and market trends
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
• Team player with self-starting capabilities who can work in groups or alone to drive results

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Senior Internal Relationship Manager – Betway Premium

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

Betway Africa is part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds.

Since 2006, Betway has become ingrained on the African continent, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. Every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

Betway Africa is looking for new members to join our superclass team, focusing on cultivating and managing relationships with customers. This role is pivotal in delivering exceptional service, proactively engaging with customer, and driving customer retention. They will collaborate closely with the team to offer services, event management, and strategic initiatives. The ideal candidate will bring strong relationship management skills, a deep understanding of the sports betting industry, and a passion for delivering an extraordinary customer experience. They will thrive in a fast-paced, customer-centric environment, providing solutions and support the team.

What you’ll be doing

As our Senior Relationship Manager, you will be responsible for maintaining and enhancing long term relationships with our nominated high-end players with an objective of extracting maximum value and retention. The candidate will be responsible for maintaining, developing and increasing Betway Premium retention, activity rates, and revenue through exceptional service deliver with the aim of first contact resolution. This will be achieved through providing client support, proactive outbound calling, roadshows and eventing when required, collection and updating of player information and acquisition of new Betway Premium customers. The candidate may be required to travel locally from time to time. The candidate will need to possess strong client relationship skills. They will also be technically minded, and be familiar with CRM best practices. An inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing processes.

As part of your role, your responsibilities will include partnering with the Betway Premium Customer team, but won’t be limited to, the following:

• Dedicated and prioritised Contact Centre service to all Betway Premium Customers queries coming into any of the Contact Centre Channels
• Support the Betway Premium Hosts with any help they may require, which will include but is not limited to bonus calculations, comping of accounts, expediting withdrawals, prioritising deposit timeouts etc
• Manage all HVC CRM Work item queries as well as Work Items received from other departments where required and ensure feedback is provided to all involved parties
• Assist HVC Hosts, Managers and Team Leaders with overflow CRM Work Item queries to ensure overall CRM Work Items are handled within SLA
• Act as the end-to-end feedback loop to customers on any CRM Work Items where feedback is required
• Assist Team Leaders and Managers with any ad-hoc teams escalations and assistance they may require whilst on shift
• Make contact with low HVC CSAT ratings and turn the customer service experienced into a positive experience
• Make contact with Betway Premium customers who abandoned in queue and assist with their queries accordingly
• Assist with any overflow service recovery tasks that the Customer Service Team Leaders may require help with

Partnering with the Betway Premium Customer Team:

• Gifting: Partnering with the Betway Premium Customer country team whom will manage the planning and delivery of appropriate gifting as deemed necessary for birthdays, specials holidays, big wins and losses or other adhoc occasions.

• Events and Roadshows: Understand effective cost or investment management regarding player selection for roadshows and events.
• Customer Value Management: Understand all profitability numbers and ratios e.g. Margin, Net win ratios, etc. and how the segment affects the overall business.
• Client Support and Out bounding: This can include relationship building e-mails; SMS, in app notifications and telephone calls and respective notes for the contacts need to be captured and reflect on internal systems is critical.
• Information management: Ensure that all player information and soft facts are captured and are up to date ensuring that details are captured on the applicable tools.
• Campaign execution: Understanding the tactics the Betway Premium Customer team use to identify, design and implement initiatives, interventions, promotions and out of the box ideas to retain lapsing or to reacquire lapsed and inactive Betway Premium customer.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• A degree (BCom or equivalent) is essential.
• 2-3 years of experience in account management/relationship management, outstanding service delivery, event support, and proactive outreach.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situation
• Ability to communicate across all levels
• Strong project management skills
• Numbers driven with strong analytical skills
• Excellent interpersonal and negotiation skills
• Must be deadline and target driven with good time management
• Ability to work under pressure and adapt well to change 
• Previous track record of dealing with Betway Premium clients
• Ability to understand and manage client expectations
• Team player who can work well under pressure
• Excellent computer literacy with high proficiency in excel
• Consistent high standard and quality of work
• Good time management skills and ability to effectively multi-task in a deadline-drive, high pressure environment
• Extremely detail oriented and well organized
• Excellent interpersonal and customer orientation skills
• Ability to clearly and effectively communicate
• Exceptional organisation skills, with the ability to manage multiple projects, prioritise effectively, and meet deadlines – all while doing so with strong attention to detail and focus on quality and excellence
• Betway Premium is a 24-hour operation therefore must be willing to work on a rotational shift basis and flexible to work overtime
• Must have own vehicle transport

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
• Team player with self-starting capabilities who can work in groups or alone to drive results

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Contact Centre Agent (Graduate)

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

About our company

Work is play 🙂 We make games, and we’re passionate about it. We’re a dev house which specializes in advanced, cutting edge online fun, a sentiment that is echoed in our environment and company culture. At Raging River’s core is a lattice of skilled and passionate skilled and passionate game developers who can tackle the surge of projects and ideas that flow in and out of our doors. The entertainment we provide is on a global scale, necessitating the latest technologies and international standards.

About our role

An exciting opportunity exists to be part of a vibrant, dynamic and growing business.

Raging River has an exciting opportunity for a Contact Centre Agent.

What you’ll be working on

• Providing world-class service to all of our players
• Responding to all incoming player queries, via calls. Other mediums might be required depending on operational requirements
• Strive for ‘first-contact-resolution’ on all customer queries
• Ensuring that all communication and volume received during their respective shift is dealt with in the required timeframe and manner
• Ensuring that any and all communication with our players is of the required standard and expected quality
• Follow company policies and procedures to ensure the retention of all players
• Completing assigned outbound tasks within the required time frame
• Liaising with the Team Leader/Manager to hand over player related issues
• Monitoring internal systems and informing the Team Leader on duty if these are not operating, or responding, correctly
• Enhancing/improving player /customer experience and relationships
• Keeping their finger on the pulse of player experience and communication, liaising with Team Leader/Managers offering insights and improvements that can be implemented based on player experience
• Performing consistent customer service competitor analysis in order to offer insight and opinion on how the business can improve its services to our players
• Continued self-improvement through ensuring up skilling and training is requested when the need arises
• Correctly escalating queries to other departments (should the need arise)
• Follow company policies and procedures when recording all communication with our players

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

What you need

• Completed BCom Degree
• Must have a passion and good knowledge of sports, sports betting and betting markets
• A clear voice and excellent telephonic and written communication skills
• Intermediate computer proficiency (specifically MS Office and internet applications)
• Strong attention to detail and distinct ability to identify and solve problems
• The ability to swiftly adapt to changes in workplace and industry
• A strong work ethic and sense of responsibility
• Target and quality driven nature
• Ability to multi-task and work well under pressure
• Solution oriented – self-starter with a can-do attitude
• Responsible individual with good timekeeping

• Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift basis. Must be flexible on overtime (should it be required)
• Must have own (reliable) transport

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Front-End Developer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

As part of your role, your responsibilities will include:

• Developing new features, applications and solutions as well as maintaining existing ones
• Designing technical solutions to meet business requirements
• Optimise application for maximum speed and scalability
• Taking part in team activities such as collaborative-development and code-reviews.
• Taking part in cross-team activities such as knowledge-sharing and documentation.
• Fixing any website issues or bugs that arise
• Taking initiative to find and resolve issues.
• Ensuring websites are accessible across many platforms, including laptops and smartphones
• Routinely testing websites for ease of use, speed and other quality factors
• Collaborate with back-end developers and web designers to improve usabilityThe necessary skills that we require for this role include:
• 3+ years’ experience
• Proven work experience as a Front-end developer
• In-depth understanding of the entire web development process (design, development and deployment)
   

Required web development skills:

• HTML
• CSS
• JavaScript
• Typescript
• Experience with GIT version control
• Understanding of key website design principles and SEO optimisation
• Advanced knowledge of SPA’s
• Excellent knowledge of browser troubleshooting and debugging practices and techniques
• Modern JavaScript framework (React, Vue, Angular etc)
• Able to support older web technologies such as ie11 and es5
• Experience in development practices like test-driven development, continuous integration and deployment
   

Desired development skills:

• Experience with Server-Side frameworks advantageous
• Development with modern CSS tools (SASS, LESS, etc)
• Familiar with content management systems and design software such as Figma
• Familiar with state management such as Redux, Vuex, Pinia, RxJs
• Excellent debugging and tracing skills and techniques
• Exposure to being involved in several complex projects
• Familiarity with Websockets
  ​

Interpersonal requirements:

• Able to work closely with designers and product owners
• Excellent verbal and written communication skills
• Good team player
• Analytical skills
• Hard working individual, able to work under pressure
• Stay up-to-date on emerging technologies
• Analytical and detail-oriented
• Advanced problem-solving skills
• Observant and able to remain focused on tasks for long periods of time
• Able to be self sufficient and accountable for own work
• Results orientated
• A knack for benchmarking and optimization

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Content Co-ordinator

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title: Content Co-ordinator

Department: Search Engine Marketing

Reporting to: SEO Manager

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

We are looking for a skilled Content Co-ordinator who will work closely with the SEO Team and all relevant business stakeholders to ensure that consistent delivery of all required SEO content objectives.

What you’ll be doing

As part of your role, your responsibilities will include:

• Plan editorial content and calendars including betting articles, informational guides, interviews and other series for production that support wider business goals. 
• Support content strategists with development and execution of web content strategies. 
• Administer creation of content in various formats for various websites and brand-related apps. 
• Manage intake, QA, preparation and publication of content from external content vendors.  
• Create content briefs for vendors and in house writers in line with brand guidelines, SEO best practice and content strategies. 
• Support the content team with basic drafting, editing and repurposing tasks during high-volume periods under the guidance of the senior content strategist. 
• Ensure optimisation of content according to modern SEO best practices. 
• Responsible for proofreading and proof checking all content before publication. 
• Publish approved content from vendors and internal writers to respective websites and CMS platforms. 
• Assist with organisation of content invoices and manage relationships with existing content partners. 

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Bachelor’s Degree or accredited college diploma  
• 1-2 years’ working experience  
• Strong editorial judgment to guide brand tone and messaging 
• Excellent communication skills, both verbal and written
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint  
• Basic knowledge of SEO content best practices 
• Extremely detail oriented and well organised  
• Ability to effectively multi-task in a deadline-driven atmosphere  
• A keen interest in sports and marketing 
• Ability to clearly and effectively articulate thoughts and points through the written word  
• High levels of integrity, autonomy, and self-motivation  with strong willingness to learn
• Outstanding ability to think creatively, strategically and identify and resolve problems  
• Ability to work both independently and collaboratively within a team  
• Skilled at identifying content opportunities through performance data and market trends

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes: 

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Contributions towards Medical aid and Vitality, Provident Fund and Group Life cover.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Senior Internal Relationship Manager – Betway Premium

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. Every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

Betway Africa is looking for new members to join our superclass team, focusing on cultivating and managing relationships with customers. This role is pivotal in delivering exceptional service, proactively engaging with customer, and driving customer retention. They will collaborate closely with the team to offer services, event management, and strategic initiatives. The ideal candidate will bring strong relationship management skills, a deep understanding of the sports betting industry, and a passion for delivering an extraordinary customer experience. They will thrive in a fast-paced, customer-centric environment, providing solutions and support the team.

What you’ll be doing

As our Senior Relationship Manager, you will be responsible for maintaining and enhancing long term relationships with our nominated high-end players with an objective of extracting maximum value and retention. The candidate will be responsible for maintaining, developing and increasing Betway Premium retention, activity rates, and revenue through exceptional service deliver with the aim of first contact resolution. This will be achieved through providing client support, proactive outbound calling, roadshows and eventing when required, collection and updating of player information and acquisition of new Betway Premium customers. The candidate may be required to travel locally from time to time. The candidate will need to possess strong client relationship skills. They will also be technically minded, and be familiar with CRM best practices. An inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing processes.

As part of your role, your responsibilities will include partnering with the Betway Premium Customer team, but won’t be limited to, the following:

• Dedicated and prioritised Contact Centre service to all Betway Premium Customers queries coming into any of the Contact Centre Channels
• Support the Betway Premium Hosts with any help they may require, which will include but is not limited to bonus calculations, comping of accounts, expediting withdrawals, prioritising deposit timeouts etc
• Manage all HVC CRM Work item queries as well as Work Items received from other departments where required and ensure feedback is provided to all involved parties
• Assist HVC Hosts, Managers and Team Leaders with overflow CRM Work Item queries to ensure overall CRM Work Items are handled within SLA
• Act as the end-to-end feedback loop to customers on any CRM Work Items where feedback is required
• Assist Team Leaders and Managers with any ad-hoc teams escalations and assistance they may require whilst on shift
• Make contact with low HVC CSAT ratings and turn the customer service experienced into a positive experience
• Make contact with Betway Premium customers who abandoned in queue and assist with their queries accordingly
• Assist with any overflow service recovery tasks that the Customer Service Team Leaders may require help with

Partnering with the Betway Premium Customer Team:

• Gifting: Partnering with the Betway Premium Customer country team whom will manage the planning and delivery of appropriate gifting as deemed necessary for birthdays, specials holidays, big wins and losses or other adhoc occasions.

• Events and Roadshows: Understand effective cost or investment management regarding player selection for roadshows and events.
• Customer Value Management: Understand all profitability numbers and ratios e.g. Margin, Net win ratios, etc. and how the segment affects the overall business.
• Client Support and Out bounding: This can include relationship building e-mails; SMS, in app notifications and telephone calls and respective notes for the contacts need to be captured and reflect on internal systems is critical.
• Information management: Ensure that all player information and soft facts are captured and are up to date ensuring that details are captured on the applicable tools.
• Campaign execution: Understanding the tactics the Betway Premium Customer team use to identify, design and implement initiatives, interventions, promotions and out of the box ideas to retain lapsing or to reacquire lapsed and inactive Betway Premium customer.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• A degree (BCom or equivalent) is essential.
• 2-3 years of experience in account management/relationship management, outstanding service delivery, event support, and proactive outreach.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situation
• Ability to communicate across all levels
• Strong project management skills
• Numbers driven with strong analytical skills
• Excellent interpersonal and negotiation skills
• Must be deadline and target driven with good time management
• Ability to work under pressure and adapt well to change 
• Previous track record of dealing with Betway Premium clients
• Ability to understand and manage client expectations
• Team player who can work well under pressure
• Excellent computer literacy with high proficiency in excel
• Consistent high standard and quality of work
• Good time management skills and ability to effectively multi-task in a deadline-drive, high pressure environment
• Extremely detail oriented and well organized
• Excellent interpersonal and customer orientation skills
• Ability to clearly and effectively communicate
• Exceptional organisation skills, with the ability to manage multiple projects, prioritise effectively, and meet deadlines – all while doing so with strong attention to detail and focus on quality and excellence
• Betway Premium is a 24-hour operation therefore must be willing to work on a rotational shift basis and flexible to work overtime
• Must have own vehicle transport

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
• Team player with self-starting capabilities who can work in groups or alone to drive results

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Head of Compliance

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title: Head of Compliance

Department:  Compliance

Reporting to: Head of Operations

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. Every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The Head of Compliance is responsible for ensuring the business is compliant with industry, legal and regulatory requirements covering a wide range of regulatory bodies and industry best practices. The manager will develop risk management processes and work alongside existing teams to check compliance with both internal policies, legalities and gambling legislation.

What you’ll be doing

As part of your role, your responsibilities will include:

• Escalation points of contact with regulators and within the business for any questions and issues relating to Regulatory Compliance
• Development and implementation of the Compliance department system and documentation structures
• Ensuring business units have developed and documented policies and procedures that comply with all regulatory requirements and providing advice and support to the business units to develop the appropriate documentation
• Assisting in the development of a Compliance audit plan to report on regulatory compliance and reporting those metrics to senior management
• Develop risk management processes to reduce non-compliance and breach of licensing conditions across the digital business.
• Identify innovative solutions to Regulatory Compliance issues and socialize these potential solutions within the business

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Bachelor’s degree in Compliance, and or Law (or equivalent)
• Minimum 6 – 10 years post qualification experience in the financial services industry
• Minimum 5-8 years’ experience in a management position
• Knowledge of Responsible Gambling and Player Protection best practice
• Knowledge of policies and procedures regarding gaming compliance legislation
• Compliance related experience in the gaming industry
• Experience in Regulatory license applications
• Ability to identify weaknesses in procedures and controls and recommend improvements to those weaknesses
• Ability to work as part of a team in a very fast paced and changing environment
• Proficiency in MS Office applications
• Professional, honest and reliable
• Process driven
• Resilient and assertive
• Energetic and motivational
• Excellent oral & written communication skills, with the ability to communicate at all levels of seniority

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Fraud Investigator

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in

marketing, customer service and technology.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises

to management.

What you’ll be doing

As part of your role, your responsibilities will include:

• Monitor real time engines and queues and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
• Identify fraudulent transactions and cancel them from further processing.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with banks and customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Ensure confidentiality of all information collected during investigation.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Generate suspicious activity reports and risk management reports for Managers.
• Review SDD KYC for account deemed high risk.
• Ensure accurate and appropriate responses to disputes.
• Monitor disputed transactions for possible fraudulent activity.
• Serve customers by resolving product and service problem
• Reviewing of customer withdrawals and identifying suspicious patterns, trends or behaviours and taking the necessary action to secure the account.
• We applicable, logging of the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Familiarity with fraud prevention issues and suspicious transaction monitoring systems
• Minimum 2 years’ experience in a financial services data analysis and/or risk management
• Knowledge of online payment systems, regulations, understanding of KYC and financial crime
• Degree or Diploma
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com 

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Mid-weight Multi Media Designer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Creative Design

The Designer is responsible for conceptualising new designs and modifications as required. They follow principles of good design and ensure output is of the highest quality, focusing on attention to detail. This role compiles innovative digital designs as and when needed. They also create marketing material for the organisation’s marketing and promotions departments. This includes but is not limited to html banners, landing pages, flyers, press ads and LED work. A big focus of this role is video and motion graphics.

Best practice and research

The Designer maintains creative knowledge by attending design workshops and reviewing professional publications on a regular basis. This enables them in taking a proactive approach to further develop knowledge and gain experience.

Coaching

The Designer is expected to coach more junior members of the team. They share their knowledge and experience and thereby upskill the team.

Stakeholder Management

The Designer works closely with key stakeholders through consistent communication to give feedback on progress. They interpret stakeholder briefs, and communicate them thereafter, to the relevant team members.

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com 

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Junior Multimedia DTP Designer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Creative Design

The Designer is responsible for conceptualising new designs and modifications as required. They follow principles of good design and ensure output is of the highest quality, focusing on attention to detail. This role compiles innovative digital designs as and when needed. They also create marketing material for the organisation’s marketing and promotions departments. This includes but is not limited to html banners, landing pages, flyers, press ads and LED work. A big focus of this role is video and motion graphics.

Best practice and research

The Designer maintains creative knowledge by attending design workshops and reviewing professional publications on a regular basis. This enables them in taking a proactive approach to further develop knowledge and gain experience.

Coaching

The Designer is expected to coach more junior members of the team. They share their knowledge and experience and thereby upskill the team.

Stakeholder Management

The Designer works closely with key stakeholders through consistent communication to give feedback on progress. They interpret stakeholder briefs, and communicate them thereafter, to the relevant team members.

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com 

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Market Manager

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

• Market Management
• Provide strategic guidance. 
• Improve customer experience through strategic insights. 
• Establish key strategic initiatives and drive implementation. 
• Create focus within Osiris by engaging and coordinating with all stakeholders across the business. 
• Strategic investigation into all business processors across all divisions with the intentions of fixing shortfalls and optimising processes 
• Point of contact for in country teams & communication of developments within the business. 
• Creating Country Management accountability for their P&L 
• Interrogate business data to inform great decision making.  

• Marketing 
• Assist in the development of the Brand/Marketing Positioning Strategies 
• Develop and implement interventions for acquiring, retaining & growing the customer base. 
• Working with in country teams and/or the Johannesburg Marketing team to identify and investigate any new marketing activities and work with Marketing to follow up on any agreed upon initiatives until completion. 

• Market Intelligence 
• Capture Intelligence – lead our regional competitive and business intelligence processes and track our competitors’ key moves in the region. 
• Generate Insights – use competitive intel & insights to help lay the foundation for and influence our strategy across the business.  
• Ongoing analysis of current and upcoming countries as stipulated to identify strategic launch plans as well as inefficiencies, improvements and opportunities as required. 
• Understanding the general and industry specific marketing landscape 
• Focus groups with customers. 

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

AML Specialist

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As an AML Specialist you’ll be supporting the delivery of assessing screening (PEP, Sanctions and Adverse Media) alerts to determine if an alert is false positive or a true match. Covering AML and/or Compliance/Regulatory issues compared to the laws and regulations in force. This will help us excel to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

• Review all alerts for PEP, Sanction and Adverse media triggers of possible matches.
• Conduct independent research to gather and record data from internal systems, commercial databases, and the Internet
• Compiling detailed enhanced due diligence reports for true matches
• Escalation of true matches to senior management for approval
• Ongoing monitoring of accounts related to true matches
• Assist with screening of third-party suppliers and affiliates
• Handle due diligence investigations to support policies and procedures
• Ensure efficient identification, monitoring and reporting of accounts considered high risk
• Daily assessment AML reports relating to ongoing monitoring of high risk accounts
• Stay current with money laundering and terrorist financing behaviours, issues, policies, regulations, criminal typologies, industry best practices, and developing trends
• Help in identifying potential weaknesses in processes
• Act as a subject matter expert to employees, providing guidance on what actions to take in dealing with high risk accounts related to PEPs, Sanctions and Adverse media customers
• Ensure proper record-keeping of data collected and analysed
• Write and prepare suspicious activity reports (SARs) when applicable

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• At least two years’ experience in financial services data analysis
• Experience reviewing and analysing KYC documentation
• Experience performing thorough analyses of customer information
• Experience preparing suspicious activity reports (SARs)
• Experience conducting investigations relating to AML beneficial
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

Multi Media JNR Designer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Creative Design

The Junior Designer is responsible for conceptualising new designs and user interactions that are both functional and user-friendly. This role compiles creative general designs for various corporate campaigns. They also create material and meaningful infographics for all corporate branding.  

Interface Design

The Junior Designer is accountable for designing for all platforms and devices, this includes Desktop and Mobile (iOS and Android). They are responsible for Web & Email Templates: headers, buttons, backgrounds, iconography and typography.

With regards to print design, Junior Designer is responsible for creating the physical collateral which includes but is not limited to folders, booklets, flyers, stickers, banners and posters.

Continuous Improvement

The Junior Designer is constantly looking for opportunities to improve UX through design. They make suggestions and upon approval then implement the recommendations by collaborating with the relevant stakeholders.

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website, www.digioutsource.com 

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Click here to apply

We wish you all the best with your applications