Administration Officer: Investigations

To apply, click on the link at the end of the posts and all the best with your applications

Position: Administration Officer: Investigations
Department: Investigations
Closing Date: 30 January 2026

1. JOB PURPOSE
   This role is central to the smooth functioning of the Investigations Department, providing administrative
   support that ensures operational efficiency, accuracy, and professionalism. Reporting to the Senior
   Professional Manager: Investigations, the Administration Officer plays a key role in managing case
   documentation, coordinating committee follow-up processes, and ongoing communication with
   stakeholders. The main responsibilities include:

a) Providing comprehensive administrative support to the Investigations Department, including
electronic maintenance of matter files and administrative processes post committee meetings.
b) Ensuring the completeness of documentation across electronic platforms, including the
systematic closure and archiving of finalised investigation matters in line with departmental
protocols.
c) Managing debtors billing and collection and providing status updates to respondents
and complainants.
d) Providing administrative support on ad-hoc tasks as required while maintaining professionalism
and high levels of accuracy in a fast-paced environment.

2. KEY PERFORMANCE AREAS
   Administrative Support to Investigations Department
   a) Maintaining and updating electronic case files, ensuring all documentation is accurately
   recorded, organised, and easily accessible.
   b) Finalising and archiving completed investigation matters in accordance with departmental
   procedures, ensuring proper documentation and secure storage.
   c) Communicating timely and professional updates to respondents and complainants regarding the
   progress and outcomes of investigation matters.
   d) Organising and filing all incoming and outgoing correspondence related to investigation matters,
   maintaining a clear and traceable record system.

Administrative Processes for Committee Meetings
a) Preparing and verifying matter files in advance of committee meetings, ensuring all required
documentation is complete, accurate, and accessible.
b) Compiling and organising agenda pack documentation for committee meetings, ensuring all
relevant documents are included and properly formatted.
c) Attendance of committee meetings to accurately record recommendations and decisions.
d) Preparation and distribution of correspondence pertaining to recommendations and decisions
after committee meetings.
e) Follow-up on proposed admission of guilt responses and pleas from respondents.
f) Collation of matter files to be submitted to the Legal Department.
g) Preparation and distribution of imposition of sentence, debtors billing, follow-up of
outstanding debtors, handover of non-paying debtors, and tracking/follow-up of committee
decisions (e.g., non-monetary sanctions).

Collation of Information for Auditors
a) Collation of information for internal and external auditors.
b) Handover of information and ensuring that information is received back.

Ad-hoc Assignments
Supporting various tasks as required.

3. KNOWLEDGE, EXPERIENCE AND ATTRIBUTES
   3.1. Qualifications and Previous work experience
   a) Bachelor of Business Administration (BBA) degree.
   b) Five years post-qualification working experience in senior business administration role.
   c) Proficiency in MS Office.
   d) Working experience in a legal and/or accounting environment would beadvantageous.

3.2. Attributes
The following attributes are required of the incumbent:
a) Unquestionable integrity and objectivity.
b) Excellent attention to detail.
c) Excellent verbal and written communication in English.
d) Excellent interpersonal skills.
e) Emotionally mature.
f) Professional attitude.
g) Ability to work independently in a fast-paced environment.
h) Deadline-driven with high levels of accuracy

4. HOW TO APPLY
   Please electronically complete and submit the application form available at the following link:
5. click here Electronic completion of all fields in the form is compulsory. Only fully completed and forms submitted electronically at the above link will be considered. No late submissions will be considered.

The IRBA is an employment equity employer. Correspondence will be limited to short listed
candidates only. Only candidates who meet the requirements should apply. The IRBA reserves
the right not to make an appointment. By applying, the applicant gives permission to the IRBA
to perform background, security, credit and reference checks and to verify documents and
qualifications. Shortlisted candidates will be asked to complete a psychometric assessment
before a final appointment ismade.

In order to consider any application for employment, we will have to process your personal
information. The Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when
one processes another’s personalinformation,suchcollection,retention,dissemination anduse
of that person’s personal information must be done in a lawful and transparent manner.

In order to give effect to the above right, the IRBA is under a duty to provide you with various
details pertaining to the processing of any applicants’ or their representatives’ personal
information. These details are housed under the HR Processing Notice, which can be accessed
and viewed on the IRBA website: https://www.irba.co.za/library/popi-act which HR Processing
Notice we request you kindly download and read prior to responding to this Job Advert

We wish you all the best with your applications