Standard Bank South Africa Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Engineer, Software, SAP LAC

Job Description

Managing SAP tools to ensure regulatory adherence, control risks, and enforce security policies, focusing on areas like user access, segregation of duties (SoD) analysis, risk assessments, and audit support, requiring strong technical skills in SAP Security and GRC modules (Access Control, Process Control) plus collaboration with business, IT, and audit teams to align security with business goals and compliance standards. 

Qualifications

• First Degree in Information Technology
• 5 – 7 Years’ deep understanding of SAP security architecture, ABAP security, SAP GRC (Access Control, Process Control), and other SAP modules
• Proven knowledge of GRC principles, risk management, IT audit concepts, and relevant regulations (e.g., SOX)

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Examining Information

Technical Competencies:

• Agile Engineering
• Reliability and Resilience
• Service Level Management
• Software Engineering Methods
• Software Engineering Tools
• Software Foundations

Click here to apply

Manager, Mechanical, Real Estate Service

Job Description

To facilitate, coordinate and align processes and communication in support of increasing efficiencies and service delivery within Real Estate Services property portfolio infrastructure and operations section. To optimize incident response and resolution by proactively gather and disseminating information, identifying efficiencies and monitoring progress of projects

Qualifications

• A required degree is Mechanical Engineering.

Experience:

• 8-10 years good understanding of Agile working practices and Engineering project management is required.
• 8-10 years Broad exposure and knowledge of all aspects of building engineering infrastructure management and delivery. Strong working knowledge of HVAC (Heating, Ventilation & Air-conditioning), Fire Detection/ Suppression, Water Reticulation, Energy Sustainabily, and Building Structural Design (CAD) systems, including Problem Solving complex infrastructure and application service impacting issues. Working in a cross functional team to isolate problems and provide meaningful remediation plans.

Additional Information

Key Responsibilities: 

• Collaborate with a wide range of stakeholders across the country, building relationships across functional areas and with external parties to support service delivery and problem resolution. Collaborate with technical teams to review vendor contracts considering resources, forecasted service offerings and required capabilities. Collaborate with working groups, coordinate and align work processes and deliverables to support efficiencies, identifying duplications or overlaps as appropriate.
• Collate and maintain technical service catalogues for all services offered within the property infrastructure and operations sections Collate impact assessment outcome action items and monitor completion and execution of these, assisting with coordination and alignment of various workstreams where appropriate.
• Conduct post-mortems and incident reviews, drafting appropriate documentation and monitoring implementation of actions and related outcomes. Coordinate and facilitate incident impact assessments with internal clients, representing the practice leads and technical experts in communication and engagements as appropriate, in order to identify client concerns, impact and context.
• Draft and maintain impact assessment reports for each of the specific technical services; understanding the critical systems; impact of failure on business and potential operational losses. Draft documentation and action items for any changes required to processes, artefacts or deliverables within the section as indicated by practice leads and seniors.
• Enable integrated ways of working and collaboration across the value chain to deliver for the client. Maintain close working relationships with key business stakeholders (Product Owners/Managers) and stay abreast with the business direction and future technical service requirements.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Convincing People
• Developing Expertise
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Making Decisions
• Providing Insights
• Showing Composure
• Upholding Standards

Click here to apply

Head, Strategic Space Management & Design

Job Description

Lead the development and implementation of Standard Bank’s strategic space planning and workplace management, ensuring a sustainable, cost-efficient, and optimised real estate portfolio. Align workplace strategies with business objectives, foster stakeholder relationships, drive improvements in space utilisation, operational efficiency, and employee productivity across markets, and ensure design standards are met.

Qualifications

• A Degree in Business Commerce, Generic Management, Real Estate/Property Management or Planning, Interior Design, or a related field.

Experience Required: 

• More than 10 years Demonstrated experience in stakeholder engagement and relationship management at senior levels within a corporate environment. Experience in managing budgets, financial planning, and cost control within a real estate or facilities management context. Experience in risk management, regulatory compliance, and embedding standards across a real estate or workplace function. Experience working across multiple regions or countries, understanding regional market dynamics and regulatory environments.
• Over 10 years of progressive experience in real estate, workplace management, or facilities management, with a proven track record of developing and implementing strategic space planning and workplace optimisation initiatives. Extensive experience managing large, complex real estate portfolios and leading cross-functional teams. Preference for experience in User Experience Design, Workplace Design, and Workplace Transformation.

Additional Information

Key Responsibilities:

• In-depth knowledge of real estate principles, practices, and market trends. 
• Comprehensive understanding of workplace strategy, design, and technology. 
• Strong knowledge of facilities management principles and best practices. High Strategic thinking and planning skills.
• High Understanding of financial principles related to real estate and budgeting. High Knowledge of relevant health, safety, environmental, and regulatory standards. High Strong analytical and problem-solving skills.
• High Ability to influence and persuade stakeholders at all levels of the organisation. High Ability to manage multiple projects simultaneously and prioritise effectively.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Convincing People
• Developing Expertise
• Developing Strategies
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Making Decisions
• Meeting Timescales
• Producing Output
• Seizing Opportunities

Technical Competencies:

• Automation
• Building Engineering
• Compliance
• Continuous Process Improvement
• Environmental Management
• Ergonomics
• Financial Acumen
• Financial Analysis
• Management Accounting
• Managerial Budgeting
• Occupant Services
• Occupational Health and Safety
• Process Governance
• Project Management (Project Mgmt)
• Project Planning
• Project Reporting
• Project Resourcing
• Quality Management
• Real Estate Management
• Risk Awareness
• Risk Identification
• Risk Management
• Root Cause Analysis
• Space Planning
• Stakeholder Management
• Statistical & Mathematical Analysis

Click here to apply

Universal Banker

Job Description

To deliver a seamless, one-and-done banking experience by responding to client enquiries across Personal, Prestige, and Private Banking. The role focuses on accurately understanding client needs, resolving requests efficiently, and identifying opportunities to add value, while ensuring full compliance with product, risk, and legislative requirements.
 

Key Responsibilities:

• Serve as a primary point of contact for client enquiries across products and account activities, providing accurate, timely resolution across branch, voice, and digital channels.
• Deliver service excellence by resolving client demands in a one-and-done manner while adhering to FAIS, KYC, POPI, and internal risk and compliance standards.
• Identify and act on client needs during interactions by promoting appropriate products, services, and digital channels, contributing to sales growth and client satisfaction.
• Open, amend, transfer, and close accounts in line with laid-down procedures, ensuring accurate onboarding, mandates, and documentation.
• Understand and manage risk by assessing account conduct, client information, and supporting documentation, escalating matters outside mandate where required.
• Educate clients on banking processes, self-service channels, and their rights and obligations under the Code of Banking Practice.

This role requires a dedicated individual who can thrive in a high-pressure environment, consistently delivering excellence in client service and business development while adhering to strict regulatory guidelines and performance metrics.

Qualifications

• National Certificate in Banking (NQF 5) or higher FAIS-aligned qualification in Banking, Finance, Business, or a related field.
• FAIS Representative status is required, in line with FSCA Fit and Proper requirements.

Experience Required:

• 1 to 3 years’ experience providing financial services advice, operating within FAIS and FSCA regulatory frameworks.
• 3 or more years’ experience in banking within a regulated financial services environment, with hands-on exposure to client servicing and transactional banking.
• Proven sales track record in a banking or financial services environment, demonstrating the ability to identify opportunities, influence client decisions, and consistently achieve sales or service-driven revenue targets.
• Strong understanding of banking products, client account conduct, and end-to-end service processes, with the ability to balance client needs and commercial outcomes.
• Must meet all FSCA regulatory requirements applicable to a FAIS Representative.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

Click here to apply

Universal Banking Team Leader

Job Description

To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience, product and laid down requirements to drive sales and service objectives.

Qualifications

• Bachelor’s degree in Commerce, Business Management, Finance, Banking or a related field.
• FAIS-recognised qualification suitable for a Representative role.
• RE5 certification (Regulatory Examination for Representatives).

Minimum experience:

• 5 to 7 years’ experience in retail or branch banking, including significant frontline exposure to sales and service.
• Proven experience leading and managing a branch or frontline team (such as Universal Bankers or similar roles) with responsibility for performance, coaching and development.
• Demonstrated track record in driving sales, revenue and client growth, including effective use of both branch and digital channels.
• Strong experience in branch operations, including cash management, risk and compliance, audit resolution, fraud prevention and Occupational Health and Safety requirements.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches & Following Procedures
• Articulating Information & Convincing People
• Challenging Ideas & Generating Ideas
• Directing People & Making Decisions
• Producing Output & Providing Insights
• Exploring Possibilities & Understanding People

Technical Competencies:

• Application & Submission Verification
• Banking Process & Procedures
• Customer Acceptance & Review
• Customer Understanding
• Processing
• Product Knowledge

Click here to apply

Manager, Relationship, Premium

Job Description

To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• 5-7 years Experience in client facing role including sales, credit and relationship management
• Relationship Banking (Client Coverage)
• Business & Commercial Banking

Additional Information

Behavioural Competencies

• Articulating Information
• Conveying Self-Confidence
• Convincing People
• Developing Strategies
• Embracing Change

Technical Competencies

• Banking Process & Procedures
• Business Process Improvement
• Client Knowledge
• Client Retention
• Risk Awareness

Click here to apply

Manager, Billing

Job Description

Process, monitor and guide others across the end-to-end Billing process and resolve escalated queries that require investigation outside of standard operating procedures to provide accurate and timely Billing services for Investor Services (IS) transactions for clients across geographies. Deliver exceptional client service, manage incidents, and execute improvements to meet regulatory requirements and avoid revenue leakage to Investor Services Operations (ISO).

Qualifications

Type of Qualification: Diploma
Field of Study: Business Commerce, Finance and Accounting, Banking

Experience Required
Operations Production Services
Operations
5-7 years
Application of financial principles to invoicing, collections and billing functions across geographic jurisdictions (preferably sub-Saharan Africa).

5-7 years
Demonstrated ability to adapt from automated to manual processing, to interpret pricing letters and convert to mathematical calculations and process working instructions documentations.

5-7 years
Experience building global client relationships and engaging with internal and external stakeholders

5-7 years
Experience in an operational environment managing service delivery to meet expectations of internal and external stakeholders. Advanced excel skills.

5-7 years
People Management experience.

5-7 years
Sound knowledge of ISO9001 Quality Management principles. Report writing skills.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Expertise
• Directing People
• Embracing Change
• Empowering Individuals
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Inviting Feedback
• Making Decisions
• Providing Insights
• Pursuing Goals
• Resolving Conflict
• Taking Action
• Understanding People
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Bookkeeping
• Monitoring
• Data Analysis
• Business Insights
• Client Relationship Management
• Coaching and Mentoring
• Continuous Improvement
• Management Infotmation Reports
• Financial Acumen
• Operations Risk Management
• Product and Services Knowledge
• System Improvements
• Query Resolution
• Reconciling Financial Records
• Development or Controls
• Root Cause Analysis

Click here to apply

Manager, Client Services, SBG Securities & Retail Operations

Job Description

To supervise the day to day client services for a portfolio of clients, to ensure effective operational business performance and delivery of excellent client service against targets, quality and service standards.

Qualifications

Type of Qualification: Diploma
Field of Study: Business Commerce

Experience Required
Service Management
Operations
1-2 years
Exposure to / direct experience managing people preferred

1-2 years
Seasoned knowledge and / or exposure to CIB products, services and channels (including Onboarding, Equities, Payments)

3-4 years
Advanced general client services and / or support capability with seasoned technical experience. Client relationship experience preferred . Experience resolving complex client services issues, with demonstrated ability to interact across multiple internal stakeholders.

Additional Information

Behavioural Competencies:

• Articulating Information
• Developing Strategies
• Directing People
• Embracing Change
• Interacting with People
• Inviting Feedback
• Making Decisions
• Resolving Conflict
• Showing Composure
• Team Working
• Understanding People
• Upholding Standards

Technical Competencies:

• Active Listening
• Client Servicing
• Continuous Improvement
• Data Analysis
• International Market Knowledge
• Product and Services Knowledge
• Query Resolution
• Root Cause Analysis

Click here to apply

Prestige Banking Relationship Banker

Job Description

To deliver a quality service and manage service gaps realised by clients as they engage through the bank’s various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank’s rewards programme. Mainly driven via campaigns execution and reactive response to client demands.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

• 3–4 years’ banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.
• FAIS-aligned experience – must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.
• Branch and client servicing exposure – practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
• Sales and credit delivery – proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

Additional Information

Behavioral Competencies

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Retention & Client Servicing
• Customer Understanding ( Consumer Banking)
• Risk Awareness & Risk Identification

Click here to apply

Customer Liaison Officer

Job Description

We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

Additional Information

Behavioural Competencies:

• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Client Servicing
• Customer Reception and Channelling
• Product Knowledge (Consumer Banking)

Click here to apply

Specialist, ALM Systems Development & Support

• Adopting Practical Approaches
• Articulating Information
• Convincing People
• Developing Expertise
• Documenting Facts
• Agile Principles
• Business Process Improvement
• Data Analysis
• Financial Acumen
• Financial Analysis
• Project Definition
• Project Management (Project Mgmt)
• Project Planning
• Project Reporting
• Project Resourcing
• Risk Management
• Stakeholder Management

Click here to apply

Analyst, Data

Job Description

This role resides within Standard Bank Insurance Brokers Data Management and Insights and requires the incumbent to provide data management support to Data Engineering and Governance functions. Responsible for data analysis, expanding and optimising data flow and collection to ultimately support data initiatives.

Qualifications

Type of Qualification: Bachelor’s degree in Statistics, Computer Science, Business, or related field. Advanced degrees or certifications in data analysis, data management

Other Preferred Qualifications, certifications or professional memberships
•Data related certifications, SAS, Microsoft SQL server
 

Experience Required :
SQL or any related programming language (knowledge for querying, data extraction, and manipulation across databases.)
Experience with data visualization tools such as PowerBi
Basic accounting knowledge 
Business analysis and project management
Data Quality and metadata management
Strong analytical and troubleshooting abilities, with a keen attention to detail.
Ability to think critically and resolve complex data issues efficiently.
Proven experience identifying and addressing root causes of data discrepancies.
 

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Information Technology Architecture
• IT Architect
• Knowledge Classification

Click here to apply

Specialist, Organisational Effectiveness, People & Culture, Business & Commercial Banking

• Adopting Practical Approaches
• Articulating Information
• Developing Expertise
• Embracing Change
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Seizing Opportunities
• Taking Action
• Team Working
• Upholding Standards
• Business Acumen (P&C)
• Consulting Agility
• Employee Centricity
• Organisational Awareness
• Solution Delivery

Click here to apply

Consultant, Senior, Claims

Job Description

To manage the end to end value propositioning of Buildings claims by adhering to the standing procedures and audit requirements. To provide exceptional customer Service, whilst maintaining an acceptable loss ratio and achieving budgeted average cost of claims.

To effectively and timeously deal with all building claims, ensure that all received correspondence is actioned, estimates are revised accordingly, payments are effected, recoveries are effected and the customers are proactively and consistently kept informed. Maintaining an effective diary system to ensure that matters are attended to within agreed or stipulated timeframes, thus enabling effective customer service delivery. With little direct supervision, liaise and interact with customers and other stakeholders.

Qualifications

Type of Qualification: Diploma
Field of Study: NQF5 Short Term Insurance

Experience Required
Insurance
3-5 years solid technical understanding of Building policy wordings and claims.
Technical background on Building claims to effectively capture and manage complex and high quantum claims while proactively and constantly providing updates to customers as well as to validate and settle valid claims within mandate, appoint service providers and assessors where needed. Manage post claim authorisation administration according to the business requirements.

Additional Information

Behavioural Competencies:

• Articulating Information and Interpreting Data
• Developing Expertise
• Following Procedures
• Meeting Timescales
• Providing Insights
• Taking Action
• Upholding Standards

Technical Competencies:

• Client Knowledge
• Client Retention
• Client Servicing
• Client Value Propositions
• Insurance Principles
• Insurance Products & Services
• Risk Identification

Click here to apply

Manager, Support, Premium & Growth

Job Description

Translates the strategic Business Banking objectives into day-to-day tactical plans that will align to the segment’s client value propositions. Responsible to lead a team of support bankers that will provide a proficient support function to the Premium, Growth Banking teams by understanding what matters to the client. To take responsibility for end-to-end people management practices, high-risk routine compliance and client relationships.

Qualifications

Minimum Qualifications

• Type of Qualification: Secondary/High school/A levels/Matric
• Field of Study: Not applicable

Experience Required

• 5-7 years Previous experience in Relationship management, leading teams as well as experience in Risk and credit
• Relationship Banking (Client Coverage)
• Business & Commercial Banking

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies:

• Business Acumen (Audit)
• Customer Acceptance & Review (Business Banking)
• Customer Understanding (Business Banking)
• Financial Acumen
• Product Knowledge (Business Banking)

Click here to apply

We wish you all the best with your applications