G4S Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Senior Technician – Head Office – Centurion

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Senior Technician based at our Head Office in Gauteng, reporting to the Regional Technical Manager.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Senior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Effective management and administration of the technology contract to ensure sound financial performance

• Plan and manage SLA contracts with a focus on maintenance, sustainability, cost effectiveness and labour.

Contract Margin Management

• Billable hours
• Job Cards
• Cost
• Timelines/Goals

Effective management of staff

Effective Organization

• Proper allocation of staff to work flow and job requirements.
• Coordinate with Office around work requirements
• Monitor daily tasks
• Train and upskill subordinates

Leadership

• Staff motivation levels
• Evaluate staff performance
• Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Effective management of operations

• Co-coordinating the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract/project.
• Plan and coordinate daily tasks and subordinates, with close monitoring of standards and hours.

Client retention and customer service levels

• Maintenance of positive customer relationships

Quality Management/Ops Process management – adherence to quality standard

• Conduct and oversee quality controls and inspections

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Qualification and Experience

• Grade 12 / Matric Equivalent
• Valid Driver´s Licence
• Formal Technical Training advantageous
• 3-5 years Electronic Security Services /Maintenance experience

Extensive experience with regards to implementation of the following systems:

I. CCTV

II. Access Control Focussed

III. Intruder Detection

IV. Fire Detection

V. Fire Suppression 

Software Knowledge Level

• Broad knowledge of Time and Attendance.
• Broad knowledge of Access Control.
• Basic knowledge of CCTV
• Strong knowledge base on communication protocols i.e. TCP/IP.
• Strong Computer literacy and proficiency.

Hardware Knowledge Level

• Broad knowledge of Time and Attendance Hardware
• Broad knowledge of Access Control Hardware.
• Basic knowledge of CCTV
• Basic knowledge of Alarms
• Basic knowledge of Electric Fencing
• Broad knowledge of Gate Motors
• Basic knowledge of Intercoms
• Basic knowledge of PA systems
• Strong knowledge base on communication protocol wiring i.e. CAT5.

Skills and Attributes

• Proficient Computer Literacy (Google Workspace / Microsoft Office
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Acting professionally
• Delivering great customer service
• Sharing and co-operating
• Driving change
• Customer Thinking

Click here to apply

Field Technician – George

About The Company:
Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.

Job Overview:
We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.

Key Responsibilities:

1. Installation and Maintenance Management

• Conduct installations and de-installations of ABMs.
• Provide on-site training to clients on newly installed ABMs.
• Install and maintain docking stations.
• Apply necessary upgrades and modifications of ABMs

2. Operational Efficiency

• Ensure timely response to client service requests.
• Maintain high standards of workmanship.
• Complete service-level agreements (SLAs) as per contractual obligations.
• Properly maintain and manage company-issued equipment.
• Retrieve faulty canisters from cash centre for service and repair.
• Perfor scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
• Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.

3. Client Satisfaction and Retention

• Ensure ongoing customer satisfaction through effective training and support on all devices.

4. Customer Service Delivery

• Provide on-site technical fixes as required.
• Respond to technical call-outs within SLA timeframes.
• Be available to work extended hours as operational demands require.

5. Health and Safety Compliance

• Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
• Participate in company safety initiatives including meetings and toolbox talks.
• Report and follow up on all safety incidents promptly.
• Adhere to workplace safety policies and procedures.
• Attend mandatory safety training and refresher sessions.
• Ensure appropriate use of personal protective equipment (PPE) at all times.

Ideal Candidate:

1. Qualification & Technical Experience Required

• Grade 12 / NQF Level 4.
• A valid drivers license.
• Must have 2 years experience as a Field Technician Or related field.
• Trade Test.
• Electrical skills.
• Technical skills.

2. Skills and Attributes

• Delivering great customer service.
• Sharing and cooperating.
• Dealing with challenging circumstances.
• Understanding the organizational environment.
• Attention to detail.
• Work under pressure.

Click here to apply

Project Manager

Main Purpose of the Role 

This role is responsible for managing electronic security services for the ATC client nationally, which includes but is not limited to ad hoc and routine maintenance, installation projects, sales, delivering customer service and profitability. It is also responsible for managing the ATC account portfolio in order to maximize the profitability of the business.

Key Accountabilities 

Effective Management Of The Technology Contract Financial Performance

• Manage profitability of contracts with a focus on maintenance,
• sustainability, cost effectiveness and labour.
• Initiate cost saving model and controls
• Gross Margin Management
  • Overheads control
  • Contract profitability
  • Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
• Existing Revenue Growth
  • Manage the contract cash flow and oversight of invoice documentation and accuracy of information

Effective People Management

• Team Leadership & Subcontractor Management
  • Employee turnover analysis, proper allocation of employees to work flow and job requirements.
  • Liaising with sub-contractors regarding reinstallation requirements, etc.
  • Manage employee motivation levels
  • Ensuring that performance assessments of all subordinate employees are conducted and corrective action is implemented where necessary.
  • Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees and subcontractors, as required by G4S’s code of conduct and disciplinary code.
  •  Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Development
  • Succession Planning and Employment Equity
  • Attendance of subordinates at scheduled training interventions, meetings of employment equity goals, and succession planning.

Effective Management of ATC Operations

• Managing the Maintenance/Project process flow and activities that have a direct/indirect impact on the outcome and success of contracts
• Client retention and customer service levels
  • Ensuring that all required formal customer meetings are scheduled, attended and minuted.
  • Maintenance of positive customer relationships
• Quality Management/Ops Process management
  • Adherence to quality standard collaborating with Quality Assurance Manager
  • Conduct and oversee quality controls and inspections (including sub contractors)
• Shared Best Practice
  • Specific examples of implementation of BP from other regions

Effective Management of Business Development Function

• New Business Development
  • Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
• Competitors Evaluations
  • Demonstrate a thorough understanding of the competitor environment faced by the region.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company, for example, safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meetings/committee / representative /management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Minimum Requirements 

Qualification and Experience

• Grade 12 / Matric Equivalent
• A relevant Tertiary qualification in business management/operational management
• Minimum of 3 years Management experience in an Electronic Security Services environment
• Extensive experience w.r.t. Implementation of the following systems: CCTV,  Access Control, Intruder Detection, Fire Detection and Fire Suppression
• Experience in Business Development/Sales of Corporate Projects
• Control Room Service experience advantageous
• Extensive Security Industry/Electronic Security knowledge

Skills and Attributes

• Proficient Computer Literacy (Google Workspace / Microsoft Office)
• Intermediate Financial Acumen
• Excellent Reporting Skills (Presentation of Financial and Operational Reports to Executive Management & Clients)
• Awareness of the market environment
• Delivering strategy and driving change
• Leading people and delivering performance
• Working with complexity, collaborating and cooperating
• Managing professionally
• Customer Centric

Software and Hardware Knowledge

Software Knowledge Level

• Broad knowledge of Time & Attendance and Access Control:
  • Saflec
  • Softcon
  • Sagem
  • Impronet
  • XTime
  • HID
  • Gallagher
  • Any Vendor adopted by the company
• Broad knowledge of CCTV:
  • Milestone
  • Axis
  • Avigilon
  • Bosch
  • Genetec

• Any Vendor adopted by the company
• Strong knowledge base on communication protocols i.e. TCP/IP.

Hardware Knowledge Level

• Broad knowledge of Time & Attendance and Access Control Hardware
  • Saflec
  • Sagem
  • Impronet
  • XTime
  • HID
  • Impronet
  • IPULSE
  • Gallagher
• Broad knowledge of CCTV
  • Axis
  • Bosch
  • Avigilon
  • Hanwha
• Broad knowledge of Alarms
  • DSC
  • Paradox
  • Texecom
• Broad knowledge of Electric Fencing
  • Nemtek
• Broad knowledge of Gate Motors
  • Centurion
  • Hansa
  • Intercom
  • BPT
  • Comax
  • Aiphone
• Broad knowledge of Intercoms and PA systems
  • Bosch

• Any Vendor adopted by the company
• Strong knowledge base on communication protocol wiring i.e. CAT5.

Click here to apply

Field Technician – Umthatha

About The Company:
Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.

Job Overview:
We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.

Key Responsibilities:

1. Installation and Maintenance Management

• Conduct installations and de-installations of ABMs.
• Provide on-site training to clients on newly installed ABMs.
• Install and maintain docking stations.
• Apply necessary upgrades and modifications of ABMs

2. Operational Efficiency

• Ensure timely response to client service requests.
• Maintain high standards of workmanship.
• Complete service-level agreements (SLAs) as per contractual obligations.
• Properly maintain and manage company-issued equipment.
• Retrieve faulty canisters from cash centre for service and repair.
• Perfor scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
• Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.

3. Client Satisfaction and Retention

• Ensure ongoing customer satisfaction through effective training and support on all devices.

4. Customer Service Delivery

• Provide on-site technical fixes as required.
• Respond to technical call-outs within SLA timeframes.
• Be available to work extended hours as operational demands require.

5. Health and Safety Compliance

• Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
• Participate in company safety initiatives including meetings and toolbox talks.
• Report and follow up on all safety incidents promptly.
• Adhere to workplace safety policies and procedures.
• Attend mandatory safety training and refresher sessions.
• Ensure appropriate use of personal protective equipment (PPE) at all times.

Ideal Candidate:

1. Qualification & Technical Experience Required

• Grade 12 / NQF Level 4.
• A valid drivers license.
• Must have 2 years experience as a Field Technician Or related field.
• Trade Test.
• Electrical skills.
• Technical skills.

2. Skills and Attributes

• Delivering great customer service.
• Sharing and cooperating.
• Dealing with challenging circumstances.
• Understanding the organizational environment.
• Attention to detail.
• Work under pressure.

Click here to apply

Field Technician – Bethlehem

About The Company:
Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.

Job Overview:
We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.

Key Responsibilities:

1. Installation and Maintenance Management

• Conduct installations and de-installations of ABMs.
• Provide on-site training to clients on newly installed ABMs.
• Install and maintain docking stations.
• Apply necessary upgrades and modifications of ABMs

2. Operational Efficiency

• Ensure timely response to client service requests.
• Maintain high standards of workmanship.
• Complete service-level agreements (SLAs) as per contractual obligations.
• Properly maintain and manage company-issued equipment.
• Retrieve faulty canisters from cash centre for service and repair.
• Perfor scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
• Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.

3. Client Satisfaction and Retention

• Ensure ongoing customer satisfaction through effective training and support on all devices.

4. Customer Service Delivery

• Provide on-site technical fixes as required.
• Respond to technical call-outs within SLA timeframes.
• Be available to work extended hours as operational demands require.

5. Health and Safety Compliance

• Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
• Participate in company safety initiatives including meetings and toolbox talks.
• Report and follow up on all safety incidents promptly.
• Adhere to workplace safety policies and procedures.
• Attend mandatory safety training and refresher sessions.
• Ensure appropriate use of personal protective equipment (PPE) at all times.

Ideal Candidate:

1. Qualification & Technical Experience Required

• Grade 12 / NQF Level 4.
• A valid drivers license.
• Must have 2 years experience as a Field Technician Or related field.
• Trade Test.
• Electrical skills.
• Technical skills.

2. Skills and Attributes

• Delivering great customer service.
• Sharing and cooperating.
• Dealing with challenging circumstances.
• Understanding the organizational environment.
• Attention to detail.
• Work under pressure.

Click here to apply

We wish you all the best with your applications