SPARK Support/Head Office Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Schools Portfolio Manager (Primary Schools) – SPARK Schools Support – 2026

Description

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of accessible private schools. The SPARK Schools network provides transformational education innovation through a personalised learning model approach, tailored to each scholar,  which elevates student achievement and provides the tools teachers need to serve their students effectively. 

The personalised learning  model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalised education at an accessible price point. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools, 5 high schools and serving 17,000 families in 2026. We are looking for dynamic people to join our team.

Purpose of Role:

The Schools Portfolio Manager (SPM) is responsible for the instructional, operational, cultural and financial performance of their portfolio of schools.  The primary role of the School Portfolio Manager is to coach, manage and support the Principals of the schools in their designated portfolio, with emphasis on excellence in scholar achievement, school culture, professional and leadership development, whilst ensuring that schools remain profitable in line with projected targets. In so doing SPM’s, and through their Principals, ensure that all school stakeholders which include parents, staff and scholars are receiving positive experiences. 

SPMs work closely with the functional teams in SPARK Support Office , to ensure excellent service to the schools and network-wide alignment in decision-making and execution. SPMs are integral to SPARK Schools’ culture and our commitment to rigorous, engaging learning experiences for SPARK scholars.

Reports To: Head of Primary Schools

Direcr Reports: School Principals (typically anywhere between 5 and 10 schools with network size depending on enrolment and complexity)

Requirements

The role has four main pillars that individually and collectively ensure the success of the SPARK Schools portfolio:

Scholar

• Scholar Safeguarding
  • Ensure scholar safeguarding remains the highest priority across all schools in the portfolio by upholding SPARK’s safeguarding principles and standards at all times. Monitor the quality and consistency of safeguarding practices across schools, and ensure that any safety concerns or breaches are addressed promptly, appropriately and with care. Support schools to maintain environments in which scholars are physically safe and emotionally secure across the campus, in classrooms and within peer groups.
• Academic Outcomes
  • Drive strong academic outcomes across the portfolio by ensuring that schools implement SPARK’s academic model effectively and consistently. Support School Principals to create conditions in which scholars are nurtured and enabled to progress at an appropriate individual pace through personalised learning, in line with SPARK proficiency targets and academic expectations.
• Social Emotional Learning
  • Ensure the effective implementation of SPARK’s Social Emotional Learning approach across all schools in the portfolio. Support school leaders to foster environments in which scholars develop confidence, resilience and self-awareness in ways that are appropriate to their stage of development and individual needs.
• Parent Engagement
  • Ensure that parents remain engaged, informed and aligned to SPARK’s educational approach, products and expectations. Support schools to build strong and constructive parent partnerships that positively contribute to scholar learning, development and the overall school experience.

Business Performance

• Understand the key drivers of school profitability and actively manage those within the role’s sphere of influence and control. In particular, support strong business performance through a focus on scholar retention, optimisation of the cost of learning and, where relevant, support for effective collections. Work closely with school leaders and support office teams to ensure these levers are managed in a way that contributes to the overall financial sustainability and success of the portfolio.

Operational Excellence

• Monitor and ensure the effective implementation and maintenance of operational excellence across all schools in the portfolio. Use the School Success Calculator and other relevant data sources to interrogate school performance, identify operational risks and gaps, and ensure that robust improvement plans are developed and executed to strengthen school operations.
• Ensure that school-based operational processes are regularly reviewed for integrity, compliance and alignment to SPARK standards. Maintain a strong focus on ensuring that schools are safe, well run, compliant and able to deliver a high-quality scholar and parent experience.

People and Culture

• Enable school staff to thrive by reinforcing SPARK’s purpose and values, and by supporting a culture of continuous professional growth, accountability, feedback and coaching across the portfolio.
• With specific regard to School Principals, identify individual leadership and coaching needs and provide the support, challenge and guidance required to strengthen their effectiveness in leading and managing their schools. Act as a trusted partner to Principals, particularly when they are navigating complex parent, scholar or staff matters.
• Maintain awareness of staff well-being and work in partnership with the Human Capital team to ensure that appropriate support and interventions are activated when required. Contribute to the creation and maintenance of healthy, professional and scholar-friendly school environments.
• Model SPARK’s values consistently, demonstrate ethical leadership and sound judgement, and promote high standards of professionalism, conduct and behaviour across the portfolio.

Stakeholder Relationships

• Serve as the primary liaison between the SPARK Support Office and the schools within the portfolio. Build, maintain and strengthen collaborative working relationships with key internal stakeholders, including the Product, Finance and Human Capital teams, to ensure aligned support and effective execution.
• Represent SPARK in selected external engagements as required, including interactions with government stakeholders, shareholders and other external partners or service providers.

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• B.Ed. or PGCE
• SACE accreditation
• At least 3-5 years of experience leading leaders and/or a team of leaders in school management and instruction with proven record of high achievement
• Experience and practice with labour law
• Professional, clear, and concise written and verbal communication, which can be tailored to the audience and brief
• Critical thinking skills applied to strategic planning, data analysis, collaborative problem-solving, and confident decision-making

Competencies:

• Critical thinking skills applied to strategic planning, data analysis, collaborative problem-solving, and confident decision-making.
• Professional, clear, and concise written and verbal communication, which can be tailored by the audience and brief.
• Ability and willingness to take initiative, in order to drive one’s own development and team leadership in a fast-paced environment;
• Calm and resilience to lead self and others through challenges;
• Strong organisational skills that allow a detail-oriented approach, while maintaining a “big picture” view.
• Ability to consolidate feedback in order to clearly communicate highest leverage action steps.

SPARK Values: Service, Persistence, Achievement,  Responsibility, Kindness

Benefits

SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

Compensation: Commensurate with experience/Market related CTC

Location: Randburg, Gauteng

• SPARK Schools Support

Position Type: Full Time

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company’s Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

Click here to apply

Enrollment Administration Agent (Temp) – SPARK Schools Support Office – 2026

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools, 5 high schools and serving over 18,000 families in 2026. We are looking for dynamic people to join our team.

Reports To: Enrollment Team Leader

Purpose of Role:

The Enrolment Administration Agent is responsible for supporting the end-to-end enrolment administration process. This role ensures accurate data management, timely processing of enrolment-related queries, and a high-quality customer experience for prospective and current families.

The agent supports the enrolment team by processing data and completing administrative tasks efficiently and on time. While not involved in direct enrolment process, the role is critical in enabling data processing and documentation.

The agent is expected to follow procedures, maintain data integrity, and manage large volumes of information accurately and consistently.

Requirements

Responsibilities:

Enrolment Administration:

• Manage and monitor the enrolment applications mailbox, ensuring all queries and submissions are acknowledged and processed within agreed turnaround times.
• Receive, track, and resolve tickets from the ticket system, escalating complex issues where necessary.
• Process scholar transfers between campuses, ensuring all relevant systems and records are accurately updated.
• Liaise with teams to process approved data amendments on scholar profiles, ensuring accuracy and compliance.
• Maintain up-to-date and accurate records of enrolments in line with organizational policies and procedures.
• Ensure all documentation is correctly captured, stored, and accessible for audit purposes.

Reporting and Continuous Improvement: 

• Monitor and analyze recurring issues or trends, providing recommendations to improve processes and customer experience.
• Contribute to the continuous improvement of enrolment systems, workflows, and service delivery standards.
• Participate in team meetings, training sessions, and system updates to stay aligned with organizational changes and best practices.

Qualifications:

The ideal candidate will possess the following qualifications:

• Matric (Essential).
• 0-1 Year Experience

Skills and Mindset:

• Excellent telephone etiquette and customer service orientation.
• Strong attention to detail and accuracy.
• Proactive, solution-oriented, and customer-focused mindset.
• Ability to multitask and manage competing priorities in a fast-paced environment.

Key Attributes:

• Professional and accountable
• Team player with strong collaboration skills
• Resilient and adaptable
• High level of integrity and confidentiality

Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits

SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

Compensation: Basic

Position type: Temporary

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company’s Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

Click here to apply

Collections Administration Agent (Temp) – SPARK Schools Support Office – 2026

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools, 5 high schools and serving over 18,000 families in 2026. We are looking for dynamic people to join our team.

Reports To: Enrollment Team Leader

Purpose of Role:

The Collections Administration Agent provides accurate, high-volume administrative support to the collections function. This role focuses on capturing, updating, and maintaining debtor and payment information to ensure records are complete, current, and aligned with internal processes.

The agent supports the collections team by processing data and completing administrative tasks efficiently and on time. While not involved in direct collections, the role is critical in enabling effective debt recovery through reliable data and documentation.

The agent is expected to follow procedures, maintain data integrity, and manage large volumes of information accurately and consistently.

Requirements

Responsibilities:

Enrolment & Accounts Administration:

• Receive, manage, and process tickets from the from ticketing system, ensuring timely resolution or appropriate escalation.
• Monitor and manage the divisions mailbox, ensuring all queries are resolved within Service Level Agreement.

Reporting and Continuous Improvement: 

• Monitor and analyze recurring issues or trends, providing recommendations to improve processes and customer experience.
• Contribute to the continuous improvement of enrolment systems, workflows, and service delivery standards.
• Participate in team meetings, training sessions, and system updates to stay aligned with organizational changes and best practices.
• Oversee and track the processing of account terminations.
• Monitor Acknowledgement of Debt sheets, debit orders, and refund processes for accuracy and completion.
• Verify and track all campaigns executed by the Accounts team.
• Capture overtime accurately and maintain the Credit Control attendance register.
• Collaborate with the Credit Control and Enrolment teams by providing regular account status updates.
• Communicate and notify the team of all active and upcoming campaigns.
• Data Capturing

Reporting & Continuous Improvement:

• Maintain accurate records and customer interactions.
• Reporting on volumes and productivity
• Identify recurring issues, trends, or inefficiencies
• Contribute to enhancing customer experience through feedback and operational insights.
• Participate in team meetings, training sessions, and system updates to stay aligned with policies and best practices.

Qualifications:

The ideal candidate will possess the following qualifications:

• Matric (Essential).
• 0-1 Year Experience

Skills and Mindset:

• Excellent telephone etiquette and customer service orientation.
• Strong attention to detail and accuracy.
• Proactive, solution-oriented, and customer-focused mindset.
• Ability to multitask and manage competing priorities in a fast-paced environment.

Key Attributes:

• Professional and accountable
• Team player with strong collaboration skills
• Resilient and adaptable
• High level of integrity and confidentiality

Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits

SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

Compensation: Market Related

Position type: Temporary

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company’s Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

Click here to apply

Recruitment Administrator Intern (Temporary)- SPARK Schools Support Office -2026

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools’ vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 16,000 families in 2026. We are looking for dynamic people to join our team.

Purpose of Role:

The Recruitment Administrator Intern supports the recruitment function by providing administrative and coordination assistance throughout the hiring process. The role ensures efficient scheduling of interviews, accurate documentation, and timely communication with candidates and hiring managers.

The Recruitment Administration Intern assists with maintaining recruitment records, updating the applicant tracking system, and organising recruitment documentation. This role contributes to a smooth and professional candidate experience while ensuring recruitment processes are executed in line with organisational standards. 

Directly Reports to: Recruitment Lead

Requirements

Responsibilities:

• Shortlist and screening:
  • Determines applicant requirements by carefully studying the current job description
  • Thorough screening and shortlisting of CVs according to the requirements of the job description whilst ensuring ongoing feedback to candidates
  • Telephonic screening of applicants to ensure they meet the job requirements and SPARK cultural fit
  • Submission and coordination/marking of benchmark Subject Knowledge Tests
• Coordination of review and assessment of Video upload/In-Person interviews:
  • Coordination of review and assessment of lesson demonstrations and Video/In-Person interviews with Line Managers and relevant panel members.
• Administration:

• Ongoing communication of feedback to candidates including confirmation of unsuccessful applications.
• Make recommendations to applicants and relevant Line Managers with regards to location, job role, start date and salary.
• Keep record of all recruitment data as per company recruitment policy and procedures.
• Conducting fingerprints and criminal clearances with shortlisted candidates
• Follow procedure of informing Line Manager and Human Capital Department of new employee start date.
• Coordinate background checks including but not limited to; qualification and police clearance.

• Internal recruitment facilitation:

• Ensures the standards of internal recruitment are met in order to provide a fair and consistent process to identify suitable and high performing individuals.
• Give constructive feedback regarding growth opportunities for candidates who do not meet the requirements for promotions and internal transfers.

Qualifications:

The ideal candidate will possess the following qualifications:

• Completed relevant Bachelor’s degree in a related field

Experience:

• At least 0 – 1 years’ experience in general recruitment, selection and/or talent management.

Skills and Mindset:

• Ability to collaborate – Proactively works in partnership with others to achieve a common goal or necessary objective; builds rapport and cooperative relationships with others; establishes and maintains strong relations with employees.
• Ability to communicate effectively – Effectively conveys reliable accurate information so that the recipients clearly understand its intent.
• Ability to maintain confidentiality – Makes effective business decisions regarding with whom to discuss sensitive and confidential information. Respects the privacy of others and maintains the confidentiality of information to which exposed. Consistently uses good business judgment, guided by the Ethics Policy.
• Ability to work to various deadlines

• Ability to coordinate and manage multiple tasks.
• Ability to navigate complex information systems and handle large complex data.
• Displays grit, high level of excellence, is mission & vision aligned and displays a high level of self-reflection (GEMS).

Values: Service, Persistence, Achievement, Responsibility, Kindness

Benefits

SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

Compensation: Commensurate with experience

Position Type: Limited Duration Contract

Location: Fontainebleau, Randburg, South Africa

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company’s Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

Click here to apply

We wish you all the best with your applications