ABSA Information and Technology Management Jobs

To apply, click on the link at the end of the posts and all the best with your applications

Specialist Solution Architect

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryDesign & deliver fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions.

Job Description

Architecture
• Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
• Work with the broader architecture tam to analyse customer requirements & current state business capabilities to support the specification / framing ‘of the business problems we are aiming to solve’ with each solution design or solution evolution
• Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
• Participate in design thinking processes to successfully deliver solution blueprints & associated roadmaps
• Create components of complex end to end solution blueprints / lower complexity solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
• Contribue to the design & implementation of detailed feasibilities & business cases
• Leverage a strong engineering background to make the right choices or contribute to the choices to be made in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
• Work with project / program management teams to design solution roadmaps through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
• Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints or components thereof
• Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
• Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
• Ensure a solid understanding of emerging & evolving architectural principles
• Contribute to the architecture body of knowledge
• Contribute to the design & evolution of architectural principles and preferences

People
• Participate in peer & dev team reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
• Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
• Work as a high performance contributor as part of agile delivery teams across the organization & continuously improve skills & knowledge in agile / other practices for successful delivery

Financial, Risk & Governance
• Proactively identify solution design & delivery risk & associated mitigating strategies throughout the development / initiative lifecycle
• Apply the organization risk & governance frameworks
• Ensure solution designs align to the organisations regulatory, compliance & governance frameworks
• Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
• Deliver on time & on budget (always)

EducationBachelor’s Degree: Information Technology

Click here to apply

Professional Services Lead – Merchant Solutions

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Professional Services Lead – Merchant Solutions is responsible for leading the design, delivery, and implementation support of complex merchant solutions. The role plays a critical hands‑on role in supporting bespoke, technically complex merchant requirements, acting as the primary bridge between merchant clients, sales, product, technology, and operations.
This is a player‑coach role, requiring deep solution expertise, strong execution discipline, and direct engagement on complex merchant deals and implementations.

Job Description

• Lead the end‑to‑end delivery of complex merchant solutions, from pre‑sales support through implementation and stabilisation.
• Translate merchant business and operational requirements into practical technical and delivery plans.
• Design tailored solutions incorporating:
  • Omnichannel payment solutions
  • POS, e‑commerce, and gateway integrations
  • API‑based and platform‑driven implementations
  • ERP, billing, and third‑party system integrations
• Balance bespoke merchant needs with platform scalability and standardisation.

• Support commercial, growth, and relationship teams on complex merchant opportunities.
• Participate in merchant solution sessions, workshops, and technical discussions.
• Scope solutions, define delivery approaches, estimate effort, and identify implementation risks. Contribute to proposals, solution descriptions, and technical responses for large or complex deals.
• Act as the primary professional services contact for assigned complex merchants.
• Build strong working relationships with merchant technical, operational, and commercial stakeholders.
• Manage expectations across scope, timelines, dependencies, and delivery outcomes.
• Proactively identify and mitigate delivery, integration, or operational risks.
• Coordinate closely with Product, Engineering, Payments Operations, Risk, Compliance, and Legal teams to deliver merchant solutions.
• Ensure merchant requirements are clearly documented, communicated, and prioritised internally.
• Drive timely resolution of complex technical, integration, or operational issues.
• Own delivery governance for assigned professional services engagements.
• Ensure solutions adhere to security, compliance, regulatory, and operational standards.
• Oversee testing, user acceptance, and go‑live readiness for complex implementations.
• Maintain clear documentation of solution designs and delivery decisions.
• Provide post‑implementation support to ensure solution stability and merchant adoption.
• Identify optimisation opportunities or expansion opportunities based on merchant usage and needs.
• Feed recurring merchant requirements and insights back into Product and Platform teams.

Experience Required

• 6–10+ years in professional services, solution delivery, implementation, or technical consulting roles
• Proven experience supporting complex merchant or enterprise clients
• Strong exposure to payments, fintech, transaction banking, or platform‑based solutions
• Experience supporting pre‑sales and complex deal structuring
• Exposure to regulated environments such as banking or payments

EducationBachelor’s Degree: Information Technology

Click here to apply

Product Owner

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary• Drive product strategies and long-term vision to deliver best in class digital products
• Craft product vision (short to long term) and translate that into an executable product strategy
• Conduct user research and usability testing and customer validation, collaborating with designers, developers and research teams across end-to-end lifecycle
• Participate in market research, competitive analysis, and whitespace analysis to identify opportunities for new and enhanced features and functionalities
• Facilitate the design of customer experience (CX), UI and UX, ensuring customer-centric outcomes
• Partner with agile product teams to develop and maintain product roadmaps aligned to the broader enterprise product portfolio
• Collaborate with data teams to define and implement data pipelines and information products supporting product insights and informed decision-making
• Evaluate, analyse, and interpret the voice of the customer using multiple qualitative and quantitative data sources, in collaboration with the Customer Experience function
• Provide end-to-end ownership of assigned digital projects from conceptualisation to project delivery, adoption and success management
• Deliver digital solutions using agile methodologies, ensuring consistency of approach and compliance with relevant policies, standards and governance
• Critically evaluate business ideas from both customer value and commercial viability perspectives
• Drive out the definition and achievement of customer and business outcomes that underpin the value proposition
• Collaborate with Associate Product Owners, internal/external partners to co-create new digital products and services
• Design and actively contribute to the development of digital products / solutions alongside cross-functional deliver teams
• Drive ideation by sourcing, and incubating ideas (from colleagues or other inspirations) into prototypes and proofs of concept that address customer or business challenges
• Present proofs of concept to seek support from various internal stakeholders for go/no go investment decisions
• Test, gather, analyse and incorporate customer feedback to continuously improve products, features and prototypes

Job Description

Drive Product Strategies

• Own and drive the product strategy, backlog and long-term vision for the domain aligned to Absa business strategy, portfolio priorities and funding cycles
• Accountable for value maximisation and roadmap prioritisation for the domain while balancing customer value, commercial impact, risk and delivery capacity
• Lead scope, sequencing, and trade-off discussions, recommending decisions and securing approval through established governance structures
• Engage with key stakeholders to shape and refine product direction, providing insight-led recommendations based on customer, market, and performance data
• Ensure that product roadmaps are defined, prioritised, approved, and communicated at the appropriate steering committees and portfolio forums
• Conduct and/or validate customer research, usability insights, and problem statements to ensure strategic relevance and alignment to product strategy
• Ensure alignment between business objectives, customer needs, and technology strategy, including high-level solution direction.

Implementation and execution

• Accountable for end-to-end delivery outcomes of the product roadmap, including customer value, adoption, benefits realisation, and commercial impact to enable customer acquisition, retention and cross selling
• Ensure delivery focuses on (1) achieving defined business and customer outcomes, not just feature or requirement completion; and (2) promoting coherence across customer experience, operational, and solution design
• Provide prioritisation direction and timely decisions to unblock delivery and manage trade-offs.
• Coordinate with cross-team, cross-domain, and vendor stakeholders to resolve delivery dependencies, ensure completion of specialist specifications, and secure the required resources and expertise to support delivery.
• Develop the solution architecture with vendors / Absa Regional Office to meet the business needs
• Monitor delivery progress, timeline, performance, quality, and cost against agreed measures, own delivery success metrics, and ensure post-implementation tracking of outcomes and benefits.
• Escalate material delivery risks, issues, and dependency constraints through appropriate governance structures
• Accountable for compiling of business requirements documentation, process analysis/design, user stories and acceptance criteria as well as dependencies, change control and risk management within the workstreams or functional improvement teams
• Clearly define roles and responsibilities of each team member for project success
• Lead the product delivery team to produce required artifacts (including wireframes and user journeys) and facilitate project meetings and workshops, providing clear progress updates and management information to relevant stakeholders in line with the product roadmap
• Investigate business and delivery issues, assess improvement opportunities using structured analysis methods to capture customer needs and external perspectives, and identify viable solutions aligned with the product strategy

Stakeholder Management

• Own and manage stakeholder relationships across Business Units, Technology leadership, Risk, Compliance, Legal, Finance, and external vendors/partners
• Secure approvals for roadmap changes, funding adjustments, and material scope decisions
• Represent or provide input for the product domain in enterprise, transformation, and Exco-level forums as required.
• Foster collaboration across teams to drive alignment to shared objectives and outcomes, while supporting a culture of continuous development, mentoring, and high-performing teamwork
• Build strong working relationships with business and senior stakeholders to manage objections, provide recommendations, and facilitate alignment on scope, direction, and investment decisions to maintain delivery momentum
• Responsible for closing down debate on requirements scope and detail in order to keep the delivery on track

Control and Governance

• Responsible for risk management, regulatory compliance, and control effectiveness across the product domain while ensuring adequate controls are in place and promoting a culture of proactive compliance
• Ensure compliance with:
  • Enterprise-Wide Risk Management Framework
  • Regulatory and legislative requirements
  • Absa internal policies, standards, and controls
• Own responses to audit findings, management assurance actions, compliance issues, SOX requirements, and operational risk events
• Secure required risk, compliance, and governance approvals for solution design and production releases
• Ensure security, resilience, and non-functional risk considerations are appropriately addressed, while understanding and managing risks and risk events relevant to the role
• On a monthly basis review all reported incidents or risk events together with supporting investigating documents. Identify high-risk areas and create mechanisms to address risks in future
• Ensure production releases meet the Bank’s security, penetration testing, performance, and load-testing standards, with appropriate controls and remediation in place, and no outstanding critical bugs

Change Management

• Support and monitor change impact, customer adoption, and realised value following product releases
• Periodically review existing business processes and digital projects to check if they are meeting the desired objective and are relevant in the current competitive scenario
• Analyse customer feedback, performance metrics, and market insights to recommend and motivate material changes to product scope, sequencing, or product direction for approval through established governance structures.
• Support and coordinate change initiatives that materially affect customers, operations, or risk posture, in collaboration with relevant stakeholders

Education and Experience Required

• Graduate  
• At least 5 years’ experience in Digital Project Management
• Passionate and committed to over-coming internal barriers to disruptive innovation.
• Passion for customer success and deep interest in understanding client needs.
• Be able to deal with unclear requests and high volume of requests
• Ability to work under time and target pressure
• Strong interpersonal & communication skills
• Strong relationship management skills
• Strong problem-solving skills
• Strong digital acumen

Knowledge & Skills: (Maximum of 6)

• Makes prompt clear decisions (Advanced)
• Takes responsibility for actions, projects & people (Advanced)
• Takes initiative, act confidently, works independently (Expert)
• Initiates and generates activity (Advanced)
• Keeps up to date with competitor info (Advanced)
• Relevant business and technology knowledge (Advanced)
• Displays leadership(Advanced)
• Demonstrates integrity (Advanced)required

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Adapting and responding to change
• Entrepreneurial and commercial thinking
• Relating and networking
• Persuading and influencing
• Creating and innovating
• Working with people
• Contract negotiation

IT Skills: Preferred

• Operating Systems :           Windows 2000/NT/XP/2003/7, Vista, MS-DOS, Linux
• Technology                :        ASP, .Net, Java Script, php, Apache, AWS
• Databases                  :        Oracle, MS SQL, MS Access, MySQL
• UX / CMS Tools           :        Figma, Adobe XD, WordPress
• Others                        :        Software Project Management, Business Process Improvement, Business Analysis Techniques etc.

EducationBachelor`s Degrees and Advanced Diplomas: Information Technology

Click here to apply

Junior Specialist: Systems Testing (Collections)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo conduct Project and BAU Testing that validates the Systems functionality, enhance its performance, and improve the overall user experience.
designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness

Job Description

Key accountabilities

Execution

• Creating Test Cases, working from Business and Technical Requirements documents for guidance, and in partnership with business stakeholders for User Acceptance testing.
• Executing test cases and analysing test results
• Logging understandable & actionable defects on the relevant system
• Certifying operation of changes/incidents in production environment
• Conduct thorough testing of applications to ensure functionality, performance, and reliability.
• Collaborate with cross-functional teams to understand project requirements and develop comprehensive test plans.
• Execute test cases, identify defects, and work closely with developers to resolve issues.
• Design and implement automated testing processes to streamline testing efforts.
• Perform regression testing and ensure the compatibility of new features with existing functionalities.
• Provide timely and detailed reports on test outcomes, including recommendations for improvement.
• Collaborate with business analysts and developers to enhance the overall quality of deliverables.

Planning

• Plan test cases to ensure scop requirements are met.
• Map requirements to test cases and ensure that test plans are in place for all project related testing.
• Review requirements and other projects documentation to assure quality.
• Design and develop new test cases in line with the test strategy and plan.

Delivery & Support

• Attend test progress tracking sessions and requirements walkthroughs..
• Understand existing test cases and test data and execute the test cases and validate results in line with the project schedule.
• Use various tools properly, including defect tracking and test case execution tracking.
• Participate in team review of requirements / design documentation for purposes of test planning and to validate requirements testability.
• Provide test progress feedback as required.
• Ensure Test Procedure documentation is in place & updated.
• Escalate any unresolved defects to Team Leader

Test Closure

• Collect and consolidate the relevant data and information from the test plan, test cases, test logs, defect reports, test metrics, and stakeholder feedback.
• Create test summary reports.
• Provide final sign off and share best practices for future Testing.

Education and Minimum requirements:

• Completed Diploma or equivalent NQF level 5 qualification
• Experience in end-to-end Project and BAU Testing 
• Collections experience will be an advantage
• ISTQB Foundation Certification

EducationNational Diplomas and Advanced Certificates: Computer and Information Science

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

Lead Scrum Master

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe Scrum master will be the facilitator for a product development team that uses scrum/agile as the development methodology. The scrum master will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that agile principles and concept are adhered to ensure effective preparation of the product backlog, sprint backlog and burn down charts.

Job Description

Delivery

• Lead multiple sprints for teams using Agile methodology
• Ensuring SCRUM artefacts are maintained and updated
• Ensuring that sprints are running smoothly and corrective actions taken wherever appropriate.
• Effectively communicate to project manager/delivery manager about the progress as well as blockages in the on-going sprints.
• Ensuring all change governance and standards are adhered to
• Ensuring code quality is maintained
• Developing plans to ensure delivery of teams’ work

Transition to Agile

• Understand current development/delivery model and guide teams to adapt agile strategy
• Apply best practices to implement and/or resolve adoption issues
• Satisfactory resolution of issues raised during transition
• Support Project/Delivery Manager in planning and transition of releases
• Providing expert guidance and assistance to colleagues for successful transition

Leading others and business skills

• Responsibility for supervising, co-ordinating, participating in, and accountable for sprints of teams located at different geographic locations.
• Making effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost and quality.
• Familiar with the details of at least one business area and has experience of liasing with peers in that area
• Is respected and consulted by business area peers and seen as a point of contact within the team
• Is able to teach and coach team members to deeper understanding of Agile

Delivery Capability

• Ability to maintain a dialogue in difficult situations
• Ability to coach team members and product owners in the adoption of Agile
• Experience in maintaining and supporting multiple sprints
• Knowledge of major functions and features of workflow analysis tools
• Resolves major problems and fluently applies escalation and notification procedures for incidents

Management

• Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers)
• Experienced at leading or managing a variety of teams and projects.
• Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments
• Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints

Application Management

• Understands how service support applies to own technical function
• Has experience of incident & problem management disciplines
• Has experience of maintaining configuration items, raising changes and planning releases
• Has good operational knowledge of the service desk and incident systems
• Has experience in developing and maintaining technical reference documents
• Familiar with technical documentation standards, guidelines and best practices
• Working knowledge of scripting/utility tool component, features and facilities

Stakeholder Management

• Can effectively manage and develop relationships with key decision makers and stakeholders to achieve successful outcomes
• Uses stakeholder management strategy effectively and knows how to navigate the organisation
• The ability to facilitate and negotiate with multiple parties to bring about agreement and resolution, even when position is not initially shared by others
• Clearly and effectively communicates difficult or complex ideas clearly to stakeholders, peers and subordinates
• Adapts style to contribute and enhance teams performance by working effectively with people across a wide range of disciplines and levels, both internal and external

EducationNational Certificate: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Lead Technology

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryLead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

Product & Service Direction Setting, Solution Design & Performance Management

• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)

• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
• Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)

• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

• Set & Cascade Product & Service direction across squads
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance

• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

Senior Cloud DevOps Engineer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryBuild high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

Job Description

The Cloud Adoption Office is looking for a Senior Devops Engineer with a strong background in cloud operations. Responsible for managing complex cloud environments, optimizing, and automation deployments while collaborating closely with cloud engineers, security engineers & cloud architects. Reporting into Cloud Operations Lead.

Job Description: 

• Apply critical thinking, design thinking and problem-solving skills in an agile team environment to solve complex technical problems with high quality solution.
• Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
• Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
• Quickly produce well-organized, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organization principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines
• Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with guilds and other technical SME’s to improve and evolve technical products and services
• Apply version control and related concepts and techniques
• Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
• Work with project & program teams (when required) to plan & manage the development lifecycle e.g. Releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
• Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization technologies teams and make recommendations for improvements.
• ‘Stay ahead’ of business needs through proactive engagement with business leaders
• Oversee and manage AWS environments, ensuring reliability, security, and compliance.
• Implement and maintain monitoring, logging, and alerting systems for proactive issue resolution (e.g., CloudWatch, Prometheus, ELK, etc.).
• Design and implement full-stack observability strategies, ensuring end-to-end visibility across cloud environments, applications, and infrastructure using tools like OpenTelemetry, AWS X-Ray.
• Develop, deploy, and manage infrastructure using Terraform.
• Design, implement, and optimize CI/CD pipelines using tools like GitHub Actions, Jenkins, GitLab CI/CD, or AWS CodePipeline.
• Work cross-functionally with DevOps, developers, and security teams to drive best practices and mentor junior engineers.
• Identification of automation opportunities, to eliminate waste, encourage self-service, decrease manual toil & enhance operational excellence for users of AWS.

Required Qualifications & Experience

• 10+ years of experience in IT, with a strong focus on cloud operation and engineering
• 7+ years of hands-on AWS experience managing large-scale production environments.
• Expertise in AWS services such as EC2, RDS, Lambda, S3, VPC, IAM, ECS/EKS, and more.
• Strong DevOps and automation expertise using Terraform, Ansible, or other configuration management tools.
• Proficiency in scripting and automation using Python, Bash, or PowerShell.
• Extensive experience with monitoring/logging solutions (e.g., CloudWatch, Prometheus, ELK, Datadog).
• Strong knowledge of observability best practices, including tracing, logging, and metrics collection.
• Good stakeholder management, communication & cross-functional team working for collaborative outcomes.
• Strong knowledge of networking, troubleshooting, security, and IAM best practices in AWS.
• Experience with containerization and orchestration using Docker and Kubernetes.
• Deep understanding of CI/CD tools and workflows.
• Experience in designing highly available and scalable architectures.
• Strong troubleshooting and problem-solving skills with the ability to work in a fast-paced environment.

EducationBachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

Senior Data Scientist (Advanced Coding Focus)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWe are seeking a highly skilled and innovative Data Scientist with a strong coding background to join our dynamic team. This role is ideal for a problem-solver who thrives on turning complex data into actionable insights and building scalable data-driven solutions. Bachelor’s or Master’s degree in Data Science, Computer Science, Mathematics, or related field . 7+ years’ experience in a Data Scientist or similar role. Strong programming skills in Python, R, or similar languages Proven experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) Solid understanding of data structures, algorithms, and software engineering principles Experience working with SQL and large-scale data platforms (e.g., Hadoop, Spark) Ability to write efficient, scalable, and maintainable code

Job Description

We are seeking a highly skilled and innovative Data Scientist with a strong coding background to join our dynamic team. This role is ideal for a problem-solver who thrives on turning complex data into actionable insights and building scalable data-driven solutions. Bachelor’s or Master’s degree in Data Science, Computer Science, Mathematics, or related field . 7+ years’ experience in a Data Scientist or similar role. Strong programming skills in Python, R, or similar languages Proven experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) Solid understanding of data structures, algorithms, and software engineering principles Experience working with SQL and large-scale data platforms (e.g., Hadoop, Spark) Ability to write efficient, scalable, and maintainable code

Key Responsibilities

• Design, develop, and deploy advanced machine learning models and statistical solutions
• Write clean, efficient, and production-ready code for data pipelines and models
• Work with large, complex datasets to extract insights and support decision-making
• Collaborate with cross-functional teams to translate business needs into technical solutions
• Optimize algorithms and improve model performance and scalability
• Build and maintain data infrastructure and automation processes
• Key Competencies
  • Strong analytical and problem-solving skills
  • High attention to detail and data accuracy
  • Ability to communicate complex concepts clearly
  • Self-driven with a passion for continuous learning
• Advantageous
  • Experience in cloud platforms (AWS, Azure, GCP)
  • Exposure to MLOps and model deployment pipelines

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Application Service Delivery Lead (VP)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryLead the identification & management of strategic relationships with vendors & OR; clients & ensure the successful, optimal, commercially viable & sustainable delivery of technical products & services (design, delivery & ongoing support services) to our organization / the client organisation.

Job Description

Service Management
• Work in collaboration with internal / external delivery teams & clients to analyse requirements & varying business capabilities and leverage analysis to accurately spec / frame the ‘business problems to be solved’ by a managed services partnership
• Leverage a deep expertise in technology solution design & delivery (strong engineering background/ experience) & a deep understanding of the business / client organization strategy & customer requirements to accurately define the business technical product / service solutions to be delivered
• Work collaboratively with service providers, clients & technology teams (CSO, CTO, CIO etc.) to ensure optimal solution design
• Implement the above on an ongoing basis to ensure ongoing product & service evolution in line with the business strategic requirements
• Work collaboratively with service providers, clients and technology teams to design detailed feasibilities and business cases to enable business decision making on the variety of commercial options & associated benefits available
• Translate the above into formal contract negotiation & related pricing strategies that are sustainable for the partnership
• Work as part of integrated delivery teams to create detailed project / program roadmaps for managed service implementation
• Work with internal / external clients to clearly articulate & define Service Level Agreements
• Create monitoring and performance management frameworks, tools and metrics to enable effective and efficient SLA & business operations management
• Design, manage & Implement clear monitoring & project / program and service management routines (meetings, design forums, change forums, application support, application maintenance, application security, pre-prod & production implementations & monitoring, incident management, quality management, problem management, reporting, infrastructure monitoring (e.g. networks) etc.)
• Ensure ongoing monitoring & performance reviews and associated reporting to client (internal / external)
• Leverage ongoing monitoring & performance to ensure uninterrupted business operations & proactive issue identification & resolution
• Hold the ‘one stop shop’ accountability for reliable, resilient & effective service provision through the partnership
• Design, implement & lead problem & incident management processes (in cases of) across the Managed Services Estate
• Translate monitoring & performance data into business insights & decision making for ‘enhanced capabilities & services’
• Stay ahead of the curve on managed services & technology product / service trends and leading practices & apply these for the benefit of the partnership

Vendor / Client identification & Negotiation
• Implement processes & practices (e.g. research, networking etc.) to successfully evaluate the market for service providers & or clients
• Based on business strategic objectives, identify / source fit for purpose vendors & or identify sales opportunities
• Continuously assess competitiveness of MSP’s & or competitors & influence business decision making in this regard
• Create selection criteria and evaluate potential suppliers for the organization. On the flip side, prepare sales / pitch information for the acquisition of new business
• Work collaboratively with procurement & sourcing partners to lead requests for proposals & or on the flip side, be the client ‘go to’ for RFP’s & proposals
• Lead the commercial negotiation & contracting processes in collaboration with procurement, sourcing & OR on the flip side our legal teams
• Close commercially viable deals on behalf of the organization
• Act as the single point of contact for MSP’s and or clients (strategy & requirements alignment, changes, challenges, and or issue resolution etc.)
• Ensure the implementation of effective relationship & communication management routines that enable successful service provision to or by the organization
• Lead the onboarding process for customers & or MSPs & ensure the environment is conducive to partnership service provision (everything is in place in the physical / other environment)
• Set up the partnership e.g. alignment of internal / external teams, ways of working etc. for the successful delivery of products & services
• Ensure partnership delivery on all parameters – ensuring we obtain value from the partnership

People
• Set & Cascade business / client strategic direction to managed services teams (client side or our own delivery teams providing external client services)
• Leverage strong capacity management tools and processes to ensure the right resource & capability mix on Absa / Service Side to deliver uninterrupted services
• Define, cascade & build teams (internal / external) for the ongoing / shifting business technology requirements
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving business / client environment (ahead of demand) & or; cascade these requirements to Managed Service Providers for continuous improvement / evolution of services provided
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching expertise in all activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance
• Carry ‘one stop shop’ accountability for delivering on an optimal cost to serve / cost of delivery of all partnerships
• Carry the ‘one stop shop’ accountability for all risk associated with service provider contracts & delivery
• Negotiate commercially viable deals for the organization (as client & OR; MSP)
• Deliver on all contract requirements (as client & OR; MSP) to ensure sustainable and viable partnerships always
• Apply the organization risk & governance frameworks for all contracts & services provision
• Services align to all Tech (CSO, CTO etc.) guidelines and frameworks and are in compliance with all internal policy & external regulatory requirements
• Lead the input requirements for all internal / external audits related to managed services provision & or receipt
• Deliver on time & on budget (always)

EducationBachelor’s Degree: Information Technology

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Specialist Solution Analyst

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryWork as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)
• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)
• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)
• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People
• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

EducationBachelor’s Degree: Information Technology

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We wish you all the best with your applications

Click here to apply

We wish you all the best with your applications