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Global Process Organisation Head
Job Description
This role provides strategic oversight of Human Capital (HC) value stream design and performance, enabling consistent ways of working while continuously improving outcomes for the business, leaders, and employees. Accountable to ensure the design, implementation, and continuous improvement of end-to-end business processes across multiple regions and functions. The role acts as a bridge between HC strategy, operations, technology, and transformation, ensuring that HC delivers measurable value at scale. The roleThe GPO collaborates with stakeholders to drive efficiency, compliance, and strategic alignment with business objectives. They ensure consistency, efficiency, and enterprise- wide compliance with policies, systems, and best practices globally.
Act as a bridge between HC strategy, operations, technology, and transformation, ensuring that HC delivers measurable value at scale. collaborates with stakeholders to drive efficiency, compliance, and strategic alignment with business objectives. Ensures consistency, efficiency, and enterprise-wide compliance with policies, systems, and best practices globally.
Hello future Test Analyst
FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!
Job Summary
This role provides strategic oversight of Human Capital (HC) value stream design and performance, enabling consistent ways of working while continuously improving outcomes for the business, leaders, and employees. Accountable to ensure the design, implementation, and continuous improvement of end-to-end business processes across multiple regions and functions. The role acts as a bridge between HC strategy, operations, technology, and transformation, ensuring that HC delivers measurable value at scale. The role collaborates with stakeholders to drive efficiency, compliance, and strategic alignment with business objectives. They ensure consistency, efficiency, and enterprise- wide compliance with policies, systems, and best practices globally.
Act as a bridge between HC strategy, operations, technology, and transformation, ensuring that HC delivers measurable value at scale. collaborates with stakeholders to drive efficiency, compliance, and strategic alignment with business objectives. Ensures consistency, efficiency, and enterprise-wide compliance with policies, systems, and best practices globally.
Are you someone who can:
Strategic Leadership
- Provide enterprise leadership and direction across global HC value streams and processes, ensuring clarity of ownership, priorities, and outcomes.
- Ensure HC value streams are designed and managed end‑to‑end, with strong alignment to HC and business strategy, ensuring alignment with functional practice, corporate policies and regulatory requirements.
- Partner with the HC COO to shape and deliver the HR operating model and optimisation roadmap.
- Drive data-led innovation across HC value streams and processes with a lens to improve effectiveness, efficiency and effectiveness.
Value optimisation & business impact
- Drive continuous improvement of HR value streams with a strong focus on business impact, including efficiency, effectiveness, risk management, and employee experience.
- Translate process performance into meaningful insights that inform decision‑making and investment choices.
- Identify opportunities to simplify, standardise, or redesign value streams to unlock enterprise value.
- Structures and measures benefit realisation against a set of strategic goals in collaboration with business stakeholders.
Process governance & design authority
- Establish and maintain global HC process principles, standards, and governance frameworks.
- Ensure appropriate balance between global consistency and local or regulatory requirements.
- Provide oversight to ensure compliance with labour legislation, data privacy requirements, and internal risk and control standards.
- Ensure that consistent, efficient, and scalable processes are established across multiple regions and business units – supports in developing and interrogating business cases for any deviations
- Ensure sustainability of practice by ensuring documentation and knowledge management practices are embedded across all stakeholders in the delivery value chain
Leadership & stakeholder engagement
- Lead and enable HC process leadership capability across the organisation.
- Build strong partnerships with Centres of Excellence, HC Business Partners, IT, Finance, and business leaders.
- Act as a senior advisor on process, operating model, and value stream implications for enterprise initiatives.
Change Management
- Drive process standardization, automation, and excellence while managing change initiatives.
- Develop, document, and report process performance metrics to track success and identify areas for continuous improvement.
Team development
- Training teams and ensuring adherence to established best practices
- Develops training frameworks, ensuring consistency in process understanding.
You will be an ideal candidate if you have:
- A relevant degree in Business, Human Resources, Operations, or Engineering.
- 8 to12 years’ experience. 10 years’ experience in process management, shared services, or global business services.
- Experience in transformations environments preferred.
You will have access to:
- Challenging work in a complex and exciting environment
- Opportunities to innovate and create efficiencies.
We can be a match if you are:
- Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to
- Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Have a general understanding of different risk types.
Are you interested in taking the step? We look forward to engaging with you further. Apply now!
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.07/05/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Click here to apply
Tax Risk Specialist
Job Description
To provide a proactive, in-house Tax Risk service to the Retail & Commercial Bank of the FirstRand Group. The person will be deployed to the Retail & Commercial Bank (FNB & WesBank) and required to travel within the various campuses ie: BankCity; Fairlands and Sandton (as maybe necessary) together with working in a hybrid working environment (home and office).
- Attending, and providing Tax risk insight to various Retail & Commercial committees;
- Attending various Tax Forums within Retail & Commercial and assisting with the preparation of the Agenda’s for such meetings;
- Reviewing, advising and making recommendations in respect of the Direct Tax implications of Retail & Commercial transactions and products;
- Identifying Direct Tax risks within the various areas within Retail & Commercial and finding appropriate solutions;
- Ensuring that any transaction, product or query, which has other tax implications, such as Value-Added Tax or Employees’ Tax implications, is discussed with the relevant Tax experts within FRGT;
- Providing Tax advice with the objective of optimising the Tax and risk profile and identifying Tax saving opportunities;
- Establishing, communicating and implementing Taxation policies and frameworks;
- Monitoring compliance with Tax legislation;
- Communicating changes to Tax legislation and judicial decisions;
- Co-ordinating Tax training and update sessions;
- Ability to support business areas in respect of client’s Tax queries;
- Ability to ensure relevant systems are developed in compliance with Tax legislation;
- Managing Tax related projects as and when the need arises;
- Building new and enhancing existing working relationships with Retail & Commercial; RMB; FCC; Ashburton and any other Brands, as maybe necessary.
- Escalation of Tax issues to management, where necessary
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Are you interested to take the step? We look forward to engaging with you further. Apply now!
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.08/05/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Click here to apply
Financial Accountant
Job Description
To report on the Financial Performance of Group Finance. We are looking for a Chartered Accountant registered with SAICA.
- Responsible for group financial reporting, consolidation, and regulatory submissions across the FirstRand Operation entity included in Group Finance.
- Prepare accurate flash and monthly reporting, including the preparation of consolidation and elimination entries.
- Prepare forecasts and budgets and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
- Provide detailed analysis and commentary to senior management and the CFO on monthly, quarterly, interim and year end results.
- Prepare monthly journals, equity-accounted earnings and consolidation packs.
- Performing internal financial control reviews, and process documentation.
- Prepare interim and annual financial statements.
- Provide technical accounting and problem-solving support to group entities.
- Participate in planned activities that are appropriate for own development
- Provide high level reviews of other group entities that are consolidated.
- Develop, encourage and nurture collaborative relationships across area of specialisation.
- Display and encourage an appreciation of teamwork and inclusivity
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.
- Optimise work through the application of learning experiences.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards
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Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.06/05/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Click here to apply
FirstRand 2027 CA Programme
Job Description
To successfully complete the FirstRand Chartered Accountant training program and qualify as a Chartered Accountant
- Demonstrate cost consciousness and awareness of personal contribution to costs and productivity
- Identify and escalates potential risks that may lead to increased costs
- Prevent wastage and identify process improvements to contain and reduce costs
- Adhere to Organisational values and service standards and interact with and communicate with customers accordingly
- Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed time lines and Service Level Agreements
- Meet set turnaround times while ensuring own availability, reliability and accuracy
- Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
- Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service
- Establish relationships with relevant individuals and departments to deliver on work expectations Adhere to relevant service level agreements to build trust in the relationship
- Execute own work in accordance with the organisational values and code of ethics
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution
- Identify and escalate risk as normal part of work Investigate new ways to optimise processes
- Flag opportunities to migrate to platform and supports the use of technology in process and system improvements
- Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality
- Seek out regular performance feedback and put actions in place to improve and enhance performance Identify activities to address own development gaps
- Create own personal development plan and review plan with team leader or manager
- Understand which competencies and skills are required to be mastered to ensure personal development and performance
- Keep abreast of learning opportunities, changing products and trends
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.31/05/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Click here to apply
2027 FirstRand Quant and Analytics Graduate Program
Job Description
To gain specific risk experience within a variety of Business Groups across the Group
FirstRand selects exceptional students for a two-year Quant and Analytics Graduate programme that provide practical and immersive participation in the complex but exciting world of financial services.
This two-year development programme for quant/data analytics graduates includes exposure to all of the group’s businesses. Self-starters who enjoy challenges will flourish in this diverse and practical programme, designed to give graduates the broadest experience possible.
Applications will be screened and shortlisted according to the qualifying criteria listed as mentioned below.
Required supporting documents for applicants, please ensure the below required documents are provided in a single PDF:
- Motivational letter and CV
- South African ID
- Grade 12 Certificate
- Undergraduate transcript
- Must be studying a postgraduate (NQF 8 or above) in either Actuarial Science, Data Analytics, Mathematics, Statistics, Risk Management or Engineering.
Shortlisted applicants will be required to undergo psychometric assessments and attend an interview.
All applicants will receive feedback about the outcome of their applications when the recruitment process is completed.
Please note we will only consider applications submitted online via Workday.
Incomplete applications will be rejected.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.30/06/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Click here to apply
We wish you all the best with your applications
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