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Snr Specialist: Mass Market Solutions
Location: Cape Town, Western Cape, ZA
Company: Company
Structural Information
Job number: 10031322
Job title: Snr Specialist: Mass Market Solutions
Job grade: S4
BU: Openserve
Division: Openserve
Span of control: 0-5
Reports to: Executive Management
Core Description
Develop go-to-market plans for Mass Markets business by using market solutions that are consistent with the Broadband Market as well as Small and Medium Business segment requirements, commercial strategy, and business strategy of Openserve Develop product and solutions strategy including product lifecycle management and development of product roadmaps incorporating customer feedback, market trends, technological trends, potential partnerships and considering the economics and financial requirements of Openserve.
Job Responsibilities
- Develop solutions to grow Openserve Broadband and Mass Markets revenue portfolio in alignment with business plan objectives
- Monitor, analyse and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy
- Co-ordinate cross-functional teams, producing and reviewing solution requirement documents and ensuring products and solutions are launched correctly and on schedule.
- Accountable for management of solution development cycle from concept to launch as well as a roadmap for future solution developments
- Support potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
- Support deal structure and pricing with business-value analysis, and negotiate prices for proactive proposals
- Portfolio performance management including business performance reporting, trend analysis and explanations
- Perform post-implementation reviews and provide product/ solution performance metrics, along with mitigating steps where performance is not in line with business plan.
Core Competencies
KNOWLEDGE/ SKILLS
Business Acumen; Financial Management; Broadband Market, Small and Medium Business Markets; Leadership; Project Management; Strategic Planning, Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking
COMPETENCIES/ BEHAVIOUR
Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership
Certifications
- None
Education
NQF 6: National Diploma/ Advanced Diploma/ Certificate
Experience
7 Years relevant experience, of which at least 2 years on management level
Additional Information
Qualifications and Experience:
- Qualifications preferably in Commerce, Telecommunications, Sales & Marketing.
- Operational and Marketing experience.
Special Requirements
- Willing to work flexible working hours
Physical Requirements
- None
Key Stakeholders
- Openserve customers
- Network and Technical Operations
- Business Strategy
- Legal and Regulatory Services
- Commercial Operations
- Marketing
- Pricing
- Finance
Click here to apply
Snr Specialist: Mass Market Business Dev
Location: Centurion, Gauteng, ZA
Company: Company
Structural Information
Job number: 10031348
Job title: Snr Specialist: Mass Market Business Dev
Job grade: S4
Group/ BU: Openserve
Division: Openserve
Span of control: 1-5
Reports to: Executive Management
Core Description
Establish a Mass Market sales strategy to align to business plan expectations, in consultation with relevant stakeholders to ensure revenue growth and retention. Lead and manage both existing sales pipeline and the development of new Consumer & Small and Medium Business sales opportunities.
Job Responsibilities
- Develop new business proposals and presentations that create and nurture opportunities and partnerships
- Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets
- Establish a clear sales strategy for the broader Mass Market to drive revenue growth and retention targets, in line with the business plan targets and market share aspirations
- Actively grow Openserve Mass Market Business portfolio revenue (for both Consumer and SMB) through new market development, extended channel mix, churn management and ARPU growth
- Manage strategic customer accounts and nurture relationships for the purposes of serving customer requirements and growing account revenue
- Monitor and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy
- Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
- Generate new leads, identify, and influence decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
- Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals
Core Competencies
Core Functional Knowledge/ Skills
Business Acumen; Financial Management; Consumer and Small & Medium Business; Leadership; Project Management; Strategic Planning, Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking
Competencies
Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership
Certifications
- None
Education
NQF 6: National Diploma/ Advanced Diploma/ Certificate in Marketing/Sales or Business/Commerce
Experience
7 Years relevant experience, of which at least 2 years on management level
Additional Information
Special Requirements
- Willing to travel
- Willing to work flexible working hours
Physical Requirements
- None
Key Stakeholders
- Openserve customers
- Network and Technical Operations
- Business Strategy
- Legal and Regulatory Services
- Commercial Operations
- Marketing
- Pricing
- Finance
Click here to apply
We wish you all the best with your applications
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