Hospitality Manager

To apply, check the email at the end of the posts and all the best with your applications

PERMANENT POSITION
HOSPITALITY MANAGER

The Joburg City Theatres (JCT), an entity of the City of Johannesburg that stimulates and
operates Joburg Theatre, Roodepoort Theatre and Soweto Theatre to provide the integrated
management of theatre is seeking a skilled and experienced Hospitality Manager to join the JCT
team.

Department : Hospitality and Catering
Designation : Hospitality Manager
Vacancy Reference : Ref No: HM//07/2026
Remuneration : R36,708.24 (Basic Salary, excluding Benefits)
Location : 163 Civic Boulevard, Braamfontein, Johannesburg

Minimum requirements

• Grade 12
• National Diploma (NQF 6) in hospitality management or related field.
• A minimum 5 years’ relevant experience in the hospitality industry.
• At least two (2) years of the required experience must be at a managerial role.
• Experience in managing staff, budgets, stock, and customer service.
• Computer literacy (MS Office and hospitality systems).
• Knowledge of South African labour legislation and health and safety regulations.
• Excellent communication, leadership and problem-solving skills.

Primary function
Hospitality Manager is responsible for delivering exceptional guest experience, managing daily
operations and driving business growth within Joburg City Theatres. Responsible for the
coordination of all functions, conventions and any other events including liaising with all clients,
ascertaining their requirements and coordinating these needs to ensure the successful execution
of the function

Key Performance Areas:

• Supervise and manage administration staff on all client visits and enquires, ensuring that
  all client files are up to date
• Communicate on a regular basis with all new clients after the contracts have been opened
  to ensure client satisfaction is maintained from start to end
• Lead and manage all client site visits, and empower new clients to book functions and
  rooms in Joburg City theatres
• Manage the sales targets daily and report on sales targets achieved weekly
• Plan and co-ordinate all events and functions with front of house staff
• Supervise the service standards from start to end of event or function
• Manage and co-ordinate all line staff during events
• Conduct site inspections with the client on the various facilities available, advising and
  discussing the merits of the various options
• Manage the companies function planner schedule ensuring that there are no double
  bookings and to communicate this regularly with all management
• Supervise and assist at any special functions, should the function warrant this, which may
  also sometimes be out of normal working hours
• Ensure that all events within Joburg Theatre complex & outdoor events run smoothly &
  are of high standard
• Manage all revenue received, ensuring that all daily revenue is wrung up on the
  companies Point of sale system
• Provide weekly client visit reports to senior management
• Supervise the weekly forecasts of all venue and rooms availability
• Manage all outstanding monies owed through events and functions
• Manage an updated client database and constantly update whenever any new client visits
• Maintain good guest, PCO’s and client relations

Leading Competencies:

• Ability to relate and work with people;
• Ability to work in teams and individually;
• Ability to think strategically and make decisions.
• Ability to think creatively and synoptically.
• Decision making skills.
• Must be able to work extended hours
• Leadership, results driven, and financial management

Core Competencies

• Customer Service Excellence
• Leadership and people management
• Operations Management
• Communication Skills
• Health, Safety and Regulatory Compliance
• Problem Solving and Decision Making

Interested applicants are requested to send their cover letter, detailed CV, recently certified copies
of their qualifications and the Identity documents not longer than three months, quoting the
relevant reference number, Calvin Mazanga to email address mentioned below:
Email Address: calvin@mjvrecruitment.co.za

ENQUIRIES:
Contact Person : Calvin Mazanga
Tel no. : 011 410 9477
Publication date : 07 JULY 2026
CLOSING DATE : 24 JULY 2026

NOTE:

• JCT offers a market-related salary based on qualifications and experience.
• JCT offers a market-related salary based on qualifications and experience.
• JCT is an equal opportunity employer. Preference will be given to candidates who will
  promote representativity in line with JCT’s Employment Equity targets.
• By submitting your application for a position at Joburg City Theatres, you are consenting
  that the personal information submitted as part of your application may be used for the
  purposes of the recruitment and selection and related process. In terms of the Recruitment
  and Selection Policy of Joburg City Theatres, you hereby consent to the following risk
  checks should your application be shortlisted:
  ➢ Qualification verification
  ➢ Criminal background check
  ➢ Employment history verification
  ➢ Identity Validation
• Foreign qualifications must be evaluated by SAQA, and the evaluation results must be
  attached to the application.
• If you do not hear from us within 30 days of the closing date, please consider your
  application unsuccessful. JCT reserves the right not to make an appointment or to readvertise the position

We wish you all th ebest with your applications