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Direct Sales Account Executive
Reference Number
YFM065
Department
Y.fm
Description
The incumbent in the Direct Account Executive role would be required to find new business, grow portfolio and client relationships and achieve monthly targets.
Key Deliverables
Revenue Growth and Sales Targets
- Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.
- Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services.
- New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.
Client Retention and Satisfaction
- Maintaining high client retention rates: Ensuring clients renew contracts or continue using services by providing exceptional service and value.
- Increasing customer satisfaction: Conducting regular check-ins and collecting feedback to ensure the clients’ needs are met, improving loyalty and advocacy.
Strategic Account Planning
- Creating and executing strategic account plans: Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks.
- Regular account reviews: Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.
Operational Efficiency and Reporting
- Maintaining accurate reporting: Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets
- Managing time effectively: Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.
Stakeholder Liaison
- Working closely with other departments: Collaborating with Marketing, Technical, Creative Solutions and Programming teams to provide clients with holistic solutions.
- Contributing to team knowledge: Sharing learnings and best practices to help improve the overall performance of the sales team.
Requirements
Qualifications
- National Senior Certificate – Essential
- Diploma – Sales / Marketing / Related Field – Recommended
Experience
- Sales /Advertising /Broadcasting / Prospecting – 3 – 4 years – Essential
Drivers Licence
- Code B; Motor vehicle licence – Essential
Technology Proficiency
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Basic
Technical / Job Specific Competencies
- Accuracy / Attention to Detail
- Contributing to Team Success
- Managing Work
- Sales Ability / Persuasiveness
- Stress Tolerance
Click here to apply
Intern: Media Archivist
Reference Number
eNCA169
Department
eNCA – News
Description
The Media Archivist Intern support the Media Archives team in gathering, organising, and storing all content produced by the eMedia Group. This internship provides practical experience in media archiving, metadata management, digital asset management, and broadcast workflows while ensuring content is accurately catalogued and readily accessible in accordance with company policies and industry standards.
Media Preparation
Clearing the previous day’s rundown templates for each bulletin aired by deleting video links, so that there is adequate space in the system
Gathering aired clean packages, all live feeds, raw footage and cutting interviews from all bulletins recorded as per the archives SOP and the Archives selection policy
Overseeing content ingest from multiple sources and confirming technical quality standards to ensure compliance with broadcasting standards and formats.
Media Archiving
Applying accurate metadata to all archived materials to support efficient retrieval.
Ensuring data security and redundancy through appropriate backups.
Catalogue, log, and classify all incoming footage and broadcast material using the applicable system.
Maintaining digital and physical archives, ensuring the integrity and security of all media assets.
Media Maintenance
Maintaining and regularly update metadata to ensure search accuracy.
Identifying and reporting workflow or system issues promptly.
Monitoring access rights and restrictions for internal and external content.
Client Liaison
Conducting online research to support selection of relevant footage for compilations.
Fulfilling internal and external content requests accurately and timeously, including request to all echannels (primarily News and Current Affairs), production houses.
Reporting
Logging and escalating any system or content-related issues as they arise.
Compiling daily handover reports at the end of each shift with updates and task status.
Requirements
Qualifications
National Senior Certificate – Essential
National Diploma in Library and Information Studies/Archival Studies and Media Studies – Essential
Bachelors Degree in Library and Information Studies/Information Science/Knowledge and Media Studies – Recommended
Language Proficiency
English – Advanced
Technology Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Advanced
Technical / Job Specific Competencies
Accuracy / Attention to Detail
Planning and Organising
Decision Making
Managing Work
Stress Tolerance
Work Level
Student/Graduate
Job Type
Contract
Salary
Market Related
Duration
9 – 12 Months
Click here to apply
Transmission Controller
Reference Number
etv253
Department
On Air Operations – Final Control Centre
Description
KEY EXPECTATIONS AND DELIVERABLES OF THE ROLE
The Purpose of the Role
The individual in the role is required to actively monitoring transmission, in a 24hour environment, ensuring that playlists are broadcast according to schedule, across multiple channels, and ensuring that all channels always maintain an on-air presence at all times.
Key Deliverables
Deliverables
Specific Tasks and Outcomes
Playlist Administration & Checks
Cleaning and checking the accuracy of the playlist against the printed schedule, including all primary, secondary and transmission sources daily.
Implementing transmission instructions and reporting discrepancies well ahead of the daily transmission.
Monitoring the missing media count and informing Engineering of irregularities.
Ensuring that your assigned playlists are running on time on every shift.
Monitoring the playlist in the expanded view on every shift.
Reporting secondary events that displays missed errors on every shift.
Reporting outstanding media and any playlist discrepancies well ahead of transmission.
Ensuring that the correct media and timings are added to instances of missing media before the broadcast. If timings are not available during the shift, include it as a discrepancy in your handover and report on every shift.
Saving playlists, at the beginning and the end of every shift, in the correct playlist specific folders, ensuring that files are titled in line with the established departmental standard.
Ensuring that all aspects of events within live timeslots are double checked and corrected before the live event commences.
Runner
Ensuring every runner shift keeps track of emails throughout the shift, prioritising transmission related items to ensure appropriate action and response.
Ensuring that all schedule handover items from presentations are actioned.
Ensuring that on every runner shift which incorporates receiving more than one day of downloaded logs, all changes received which affect the downloaded log days are printed, and placed in the relevant DOW sleeve.
Ensuring that the runner updates with handover information from the previous shift, and always check DOW sleeves when completing weekend/public holiday shifts.
Executing every commercial change and schedule update accurately in accordance with the SOP on every shift.
Checking all playlists for outstanding media and discrepancies
Ensuring effective follow up of transmission related discrepancies via the Missing Media Reports, escalating to relevant departments via telephone if it is close to transmission; with the purpose of resolving discrepancies before transmission.
Ensuring that the preliminary and final schedule shift/missing media reports are accurate, comprehensive, and sent out at the SOP designated times.
Ensuring that programmes with estimated durations are replaced with actual durations on the printed log and playlist before broadcast for all channels.
Following up to ensure that necessary standby material is loaded before scheduled live events.
Checking that break durations, match the break duration schedules for all live events that these are provided for, across channels and inform relevant parties if there are changes due to late bookings.
Transmission Control
Proactively monitoring the video and audio quality of your allocated channels during your shift, to ensure and error free broadcast within the period of your shift. This pertains to, but is not limited to:
– Monitoring and supervision of media during transmission, and to
– Checking that the transmission source for live events carries the required content before cueing the live event.
– Ensuring that live broadcasts are in line with broadcast standards.
Taking time to individually switch between channels within short intervals for audio monitoring.
Reporting any issues within transmission to the duty Senior Transmission Controller and assist in troubleshooting issues before transmission to prevent broadcast errors.
Making note of issues listed in the previous shift’s handover.
Ensuring that a thorough follow up is done and that the duty Senior Controller and relevant departments are informed timeously.
Proactively ensuring and monitoring that each channel completes a seamless transition from one schedule day to the next.
Minimising on-air faults during breakdowns and the duration of a break-in transmission by following the relevant departmental procedure.
Monitoring the health of the automation system and the continuous communication with the housekeeper server.
Taking manual control of the playlist during live events and in case of faults with the automation system. Reporting issues to the Senior Controller in order to escalate to Engineering.
Ensuring that you have standby material prepared for live events and that the necessary media and media timings are loaded and ready to air.
Ensuring that the affected playlist is immediately balanced, making sure that all programmes which follow, start as close to the planned schedule start time as possible every live event.
Reporting
Ensuring accurate and comprehensive handover information of any issues affecting media and transmission to the new crew before the end of every shift.
Discussing your report with the senior controller before sending it, aiming to understand the nature and origin of the error in order to know how to avoid repeat the error in the future.
Sending a comprehensive FCC Report after every transmission control shift, using the department agreed templates.
Ensuring that every FCC Report sent is correctly dated and includes the following details of every broadcast error: start time of the incident; title of the affected events; media ID or logo ID; when transmission returned to normal as well as any communication breakdown linked to the error.
Adherence to Standard Operating Procedures
Keeping abreast of new developments within the department and additions to the departmental SOP by making time to read your emails once per week.
Acknowledging instructions and emails via, appropriate response, as soon as possible after reading them.
When standard operating procedures and instructions are sent, ensure that they are immediately implemented.
Key Performance Indicators
Performance Criteria
Key Performance Indicator 1
Achieve a clean transmission, across channels that you are responsible for during your shift, as far as possible.
Key Performance Indicator 2
Ensure efficient playlist administration and checks, ensuring that all aspects of the playlist are checked before transmission.
Key Performance Indicator 3
Ensure that live broadcasts are in line with broadcast standards.
Key Performance Indicator 4
Efficiently implement manual transmissions, in the event of automation failure.
Key Performance Indicator 5
Troubleshooting when issues arise and be back on air within the shortest timeframe possible.
Key Performance Indicator 6
Ensuring that all required broadcast elements scheduled in the playlist are go to air smoothly.
Key Performance Indication 7
Generating accurate and comprehensive daily transmission reports at the end of every shift.
Key Performance Indication 8
Complete Runner Duties when fulfilling the Runner shift described in the Schedule Shift Duties & Procedures for the Runner shift A & B.
Key Performance Indication 9
Compile FCC Reports and Missing Media Reports as described in the Schedule Shift Duties & Procedures for the Runner shift A & B.
Requirements
A National Senior Certificate
A minimum of 1-2 years’ experience within Television, Advertising and Administration
Click here to apply
Intern: Camera Operator
Reference Number
eNCA168
Department
eNCA – Checkpoint
Description
The individual in the role is required to develop foundational filming and video editing skills under the supervision and mentorship of the Executive Producer and senior cameramen within Current Affairs. The intern assists in capturing and delivering broadcast-ready visual content, learns to operate and maintain an ENG kit, and is exposed to the full production process from filming through to editing, while building strong working relationships within the production team and progressing towards independent operational competence.
Filming
Under the guidance of the producer and senior cameraman, assists with and learns to plan and develop the visual presentation of inserts, gradually building skill in creative and technical filming techniques.
Learns to set up optimal lighting and to record sound of excellent quality, under supervision.
Films sequences in continuity for editing purposes and ingests and labels all footage.
Maintains the assigned ENG kit in good condition and a state of readiness at all times.
Accompanies and assists senior cameramen on doorstop and undercover assignments, learning to capture clear audio and visuals while protecting the identity of anonymous sources.
Is willing to travel and to be away from home for shoots as required, accompanying the production team.
Learns to film anchor links to an excellent audio and visual standard and is punctual at all times.
Video Editing
Learns to edit raw footage into broadcast-ready content, under supervision, incorporating appropriate transitions, audio, graphics and colour correction where required.
Works towards producing broadcast-ready edits within agreed timelines.
Communication and Teamwork
Is a team player with good interpersonal and communication skills.
Maintains a good working relationship with the cameramen and editors assigned to each story.
Works effectively under pressure and problem-solves, especially when under pressure.
Requirements
Qualifications
National Senior Certificate – Essential
National Diploma in Film and Television – Essential
Drivers Licences
Language Proficiency
English – Advanced
Technology Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Basic
Technical / Job Specific Competencies
Decision Making
Planning and Organising
Stress Tolerance
Managing Conflict
Managing Work
Click here to apply
Intern: Producer
Reference Number
eNCA167
Department
eNCA – Checkpoint
Description
The individual in the role is required to assist in the research, planning, scripting, and coordination of the filming and editing of 23-minute-long inserts while developing foundational investigative journalism skills under supervision.
Editorial
Assist in identifying newsworthy issues, events, and developments, and pitch unique story ideas to the editorial team.
Learn to build, update, and maintain a strong professional contact base.
Assist in newsgathering and investigative efforts, shadow senior producers to learn how to cultivate sources and secure interviews.
Conduct thorough, in-depth background research and preliminary investigations to prepare for story angles and interviews.
Assist in drafting balanced, probing interview questions and learn techniques to hold subjects accountable.
Learn to use visuals effectively to write balanced, accurate, unbiased, and captivating scripts under editorial guidance.
Observe and assist in the supervision of the filming and editing process to work towards producing strong, original inserts.
Requirements
Qualifications
National Diploma in Journalism/ Media Studies/ Communications/ International Relations/ Politics is essential
Bachelors Degree in Journalism/ Media Studies/ Communications/ International Relations/ Politics is recommended
Language Proficiency
English – Advanced
Technology Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Basic
Technical / Job Specific Competencies
Building Trust
Accuracy / Attention to Detail
Managing Conflict
Risk Taking
Stress Tolerance
Click here to apply
We wish you all the best with your applications
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