Ditshaba Management Holdings Jobs – 04 August 2026

To apply, click on the link at the end of the posts and all the best with your applications

Personal Assistant: Head Supply Chain Management

Job Category: Skilled

Job Type: Permanent

Location: Centurion

Salary: R 434 656 pa

07 August 2026

Purpose of the Job: Reporting to the Head: Supply Chain Management, the successful incumbent is responsible for providing an end-to- end effective, efficient and responsive administrative and secretarial service in the office of the Head.

Qualifications and Experience

• A National Diploma in Public Administration/ Management/ Office Management/ Administration or related qualification.
• A certificate in relation to the functional discipline will be an added advantage.
• At least 3 years’ working experience as a Personal Assistant or Secretary or in a similar environment of which 1 year should have been rendered for Senior Management.
• Excellent working experience in MS Office.
• SAP experience will be an added advantage.
• Experience in a Supply Chain Management environment will be advantageous.

Technical and Behavioral Competencies Required

• Planning, organizing and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Excellent report writing.
• Planning and organising skills.
• Excellent professional communication (Verbal and Written).
• Knowledge of the PFMA.
• Excellent working knowledge of MS Office.
• Attention to detail and accuracy.
• Office management.
• Diary management.
• Secretarial Administration

Key Performance Areas

Provide Office Management Support in the Supply Chain Management Office

• Screen phone calls, enquiries and requests, as well as handling them when appropriate.
• Identify items that need personal attention, respond to the appropriate ones directly and redirect selected emails to the direct reports or other departments for resolution.
• Facilitate the processing of memorandums for approval.
• Keep up to date with administrative changes organizationally and ensure adherence and compliance requirements.
• Coordinate the submission of all required reports for timeous submission.
• Ensure quality standard on all the documentation prior enroute for further handling.
• Coordinate the submission of reports to and from different higher offices.

Provide Clerical Support in the Supply Chain Management Office

• Process documentation with confidentiality at all times.
• Prepare travel arrangements for the department.
• Assist and coordinate departmental projects.
• Ordering stationery and office equipment.
• Create and manage purchase requisitions and ensure timeous payment of purchase orders.
• Administer SCM or procurement related processes.

Correspondence and Document Management

• Act as the first point of contact in the office and ensure effective running of the office.
• Administer briefing papers, reports, charts and presentations.
• Report, review and quality assure all documents that are submitted for the units attention.
• Develop and maintain document management system (Electronic and manual).
• Handle the office filling.
• Manage internal and external correspondence on behalf of the unit.
• Track and follow up on memorandums and related documents.
• Monitor and track office budget in support of the respective area.

Meeting Management

• Prepare facilities for scheduled meetings, events and arrange refreshments, if required.
• Manage diary and schedule meetings and appointments.
• Take minutes in meetings as and when required.

For further information on the role, contact Mzwandile at 083 805 1591

Click here top apply

Team Leader: Claims Audit

Job Category: Skilled

Job Type: 12 Months Contract

Location: Hatfield

Salary: R 668 708 pa

Closing date: 12 August 2026

Purpose of the Job: The Team leader: Claims Audit is responsible for supervising and coordinating the inspection, verification and quality assurance of backlog claims files and recommend referral for further assessment/escalation in line with the findings.

MINIMUM JOB REQUIREMENTS

Qualifications

• Bachelor’s Degree/ Advanced Diploma in Public Administration/Business Management/ Quality Assurance/Compliance/Legal related qualification.

Experience

• Relevant 5 years’ Quality Assurance experience in Claims administration related environment of which 2 years must be on the supervisory level in operations management function.

Competencies

Behavioural

• Organisational resilience.
• Communication.
• Team orientation.
• Network and alliances.
• Personal mastery.
• Judgment and decision making.
• Emotional wisdom.
• Ethics and governance.
• Customer orientation and customer focus.

Managerial

• Change management.
• Critical and innovative thinking.
• Programme/project management.
• Risk management.
• People management.
• Conflict management.
• Coaching and mentoring.

Technical

• Claims management process/ processes and systems (including handling, verification and validation, investigation, assessment/settlement, litigation, legal costs assessment and settlement).
• Quality assurance, compliance monitoring, risk assessment and reporting.
• Complex problem identification, solving and decision making.
• Good financial management skills.
• Strong analytical capabilities.
• Cross-referencing and validation of supporting documents.
• Attention to detail.
• Compliance and findings Validation.

Key Performance Areas:

Audit operations coordination

• Coordinate daily audit activities and allocate backlog claim files to Officers and Administrative assistants
• Monitor daily audit volumes, output quality, productivity, stage ageing and turnaround times.
• Provide first-line technical guidance to the team.
• Ensure the audit team applies consistent standards when determining whether a file can progress, settle, close or be routed for further action.

Workflow and routing management

• Ensure claims are routed to the correct stream with clear workplans and outstanding actions.
• Review routing decisions on complex, unclear or high-risk matters.
• Monitor time spent at each processing stage or hub and identify bottlenecks.
• Coordinate handover with referral workstreams
• Manage productivity.
• Escalate recurring workflow failures, incorrect routing and dependency delays.

Exception Handling

• Maintain an exception register for high-risk, disputed, dormant, litigated, prescribed or unclear-routing matters.
• Resolve first-line technical exceptions and escalate unresolved matters to the Manager: Backlog Audit.
• Track matters with missing critical information, system discrepancies, unresolved mortality status, disputed merits or incomplete medical/HPCSA records.
• Coordinate with relevant business units to obtain clarifications and unblock processing.
• Monitor closure of exceptions and corrective actions.

Quality assurance and technical review

• Conduct sample reviews of audit outputs for completeness and accuracy.
• Check quality of Home Affairs mortality verification, old/new system reconciliation, prescription expiry recording and payment history review.
• Provide coaching and corrective feedback to improve file audit quality.

Stakeholder Management

• Coordinate day-to-day communication with related working hubs for seamless handover and referrals.
• Facilitate feedback on handovers, dependencies and routed matters.
• Support resolution of audit-related queries and information gaps.
• Represent the audit team in operational discussions where delegated.
• Maintain professional working relationships and service standards.

Reporting

• Compile daily, weekly and ad hoc audit reports.
• Report on audit volumes, productivity, stage status, ageing, product-stream classification, routing outcomes, settlement readiness, closure recommendations and dormant file matters.
• Analyse trends and recurring issues from audit outcomes.
• Provide management information to the Manager: Backlog Audit and programme structures.
• Monitor action plans arising from quality findings or operational issues.

People Management

• Ensure the motivation, cohesiveness, and alignment of the organisation’s team members.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the company.

For further information on the role, contact Mzwandile at 083 805 1591

Click here top apply

Officer: Human Capital Information System

Job Category: Skilled

Job Type: Permanent

Location: Centurion

Salary: R434 656.00 per annum

Closing date: 11 August 2026

Purpose of the Job

Reporting to the Manager: Human Capital Information Systems, The Officer: Human Capital Information Systems is responsible to the administration of time management while ensuring a coordinating support in the implementation of Human Capital Information systems initiatives.

Requirements

Qualifications

• Bachelor’s Degree/Advanced Diploma in Information Technology/Human Resources related qualification.
• Certification in SAP ERP system will be an added advantage.
• TOGAF Certification will be an added advantage.
• ITIL Certification will be an added advantage.

Experience

• Relevant 3 years’ experience in a Human Capital Information Systems, Human Resource Data Management environment.
• Experience in Time Management.

Competencies

• Planning, Organising and Coordinating
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation
• Basic Conditions of Employment Act.
• Employment Equity Act.
• HR Systems (SAP HCM).
• Knowledge of software testing methodologies and processes.
• Proficiency in designing and executing test plans and test cases.
• Good analytical Skills.
• Microsoft Excel, Word and Microsoft PowerPoint.
• Good interpersonal Skills.
• Report Writing

Key Performance Area

Implementation of time management functions.

• Assign and maintain attendance and leave schedules.
• Investigate and provide solutions on leave queries.
• Investigate and provide solutions on overtime queries.
• Analyse and document leave problem areas.
• Provide guidance on leave, time management and overtime maintenance.
• Provide support to the entire organisation on leave and overtime.Attend to Payroll queries on overtime.
• Validate the correctness of leave balances for exited employees.
• Participate in the provision of information on Leave management policy and regulation of working hours policy

Personnel Data Verification.

• Maintain and update employees’ details on HCIS.
• Verify the accuracy and integrity of all data entered on the system on a monthly basis.
• Performs data clean-ups, and research on any identified data discrepancies.
• Provide support in troubleshooting user problems.
• Participate in HCIS projects and systems related people management initiatives.
• Ensure effective documentation of HCIS related supporting documents.
• Train new system users on SAP Portal functionalities relating to leave and time management.
• Compile and update training materials.
• Provide effective HCIS administration support to the unit.

Queries

For more information, contact Nolonwabo: 083 651 0569

Click here top apply

Manager: Claims Audit

Job Category: Management

Job Type: 12 Months Contract

Location: Pretoria

Salary: R1 028 791 per annum

Closing date: 11 August 2026

Purpose of the Job

The Manager: Claims Audit is responsible for the efficient management of backlog Claims files initiatives.

Requirements

Qualification

• Bachelor’s Degree/ Advanced Diploma in Public Administration/ Business Management/ Quality Assurance/ Compliance /legal related qualification.
• Postgraduate Diploma in Public Administration/ Business Management/ Quality Assurance/ Compliance related qualification will be an added advantage

Experience

• Relevant 6-8 years’ Quality Assurance experience in Claims administration/ Claims Compliance related environment of which 2 (two) years must have been on a management/supervisory level.

Competencies

Behavioural

• Resilience.
• Communication.
• Working with People.
• Network and Alliances.
• Planning, Organising and Coordinating.
• Employee Engagement.
• Personal Mastery,
• Judgement and Decision Making,
• Ethics and Values,
• Client Service Orientation.

Managerial

• Change management.
• Coaching and mentoring.
• Conflict management.
• Critical and innovative thinking.
• Direction setting.
• Facilitation and Presentation Skills.
• People management.
• Policy conceptualisation and formulation.
• Risk Management.
• Programme/project management.
• Service Delivery Innovation.
• Stakeholder development and relations.
• Reporting.

Technical

• Claims management process/ processes and systems (including handling, verification and validation, investigation, assessment/settlement, litigation, legal costs assessment and settlement).
• Complex problem identification, solving, and decision making.
• Customer value proposition.
• Good financial management skills.
• Strong analytical capabilities.
• Knowledge of Motor Vehicle Accident legislation.
• PFMA knowledge.

Key Performance Areas

Policy review and implementation

• Contribute to the development and implementation of departmental policy, procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

Management of Backlog audit initiatives.

• Manage the Audit Hub as the front-door control point for backlog claim status determination, routing, readiness certification, and closure recommendation.
• Ensure mortality verification, claimant validation and outstanding information identification are performed in line with the approved scope.
• Oversee correct product-stream classification for funeral, loss of support, general damages, and loss of earnings matters.
• Ensure claims are routed with clear workplans and next actions to reduce rework and improve throughput.
• Monitor hub performance against productivity, quality, ageing, dependency, and routing requirements.
• Monitor operational, legal, financial, compliance, quality and reputational risks arising from backlog audit activities.
• Recommend process improvements, control enhancements, and corrective action.

Quality Assurance

• Establish and monitor quality assurance standards for claim audits, routing decisions, readiness assessments, and closure recommendations.
• Ensure quality reviews test completeness of mortality verification, system reconciliation, prescription recording, payment history, product classification, and status determination.
• Monitor quality trends, incorrect routing, incomplete files, stage status errors, and recurring audit weaknesses.
• Ensure corrective actions are implemented and tracked.

Exception Handling

• Manage exception handling for complex, dormant, litigated, prescribed, system-discrepant, medical/HPCSA, court order and writ-linked matters.
• Ensure exception registers are maintained and reviewed.
• Direct escalations to Legal, Compliance, work stream hubs or executive structures where required.
• Monitor matters that may expose the Fund to operational, legal, financial, or reputational risk.
• Analyse exception trends and implement process improvements.

Reporting

• Develop and submit operational reports as required.
• Report audit volumes, claim status outcomes, stage ageing, routing, quality, exceptions, closure recommendations, dormant matters, settlement readiness, and legal exposure.
• Ensure performance information is accurate, timely and supported by auditable source data.
• Escalate material risks, bottlenecks, corrective actions, and project dependencies.

Stakeholder Management

• Manage relationships with related workstream hubs and other project stakeholders.
• Facilitate communication between the Audit Hub and receiving workstreams.
• Resolve handover, dependency, information, and routing issues.
• Represent the Audit Hub in relevant governance and operational forums.
• Ensure professional engagement with service providers and external stakeholders where required

People Management

• Ensure the sourcing, development, and retention of a high-performance team.
• Manage the recruitment of the operational workforce in line with employment equity targets.
• Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
• Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
• Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Queries

For further information on the role, contact Nolonwabo on 083 651 0569

Click here top apply

Administrative Assistant: Claims Audit

Job Category: Admin

Job Type: 12 Months Contract

Location: Pretoria

Salary: R 244 732.00 pa

Closing date: 11 August 2026

Purpose of the Job

The Administrator: Registration is responsible for the verification and validation of claims status.

Requirements

Qualification

• Matric or Grade 12 certificate.

Experience

• Relevant 1 years’ experience in Administrative or similar environment. 

Key Performance Area

Office Administration

• Administer the records management and filling processes in line with the RAF filling plan.
• Attending to file movements in the team.
• Follow up and feedback to all stakeholders to keep them updated on the status of a query.
• Respond to queries within the predefined turnaround times.

Claims Verification Status & Audit

• Verify whether the claim file meets the criteria of the backlog and record discrepancies.
• Check and record the claim stage status and prescription expiry date.
• Determine the extent of claim payments already made.
• Record claim ageing and identify the processing stage or hub where the file has remained outstanding.
• Identify missing information required to progress, settle or close the file.

Mortality & Claimant Validation

• Check mortality status against Home Affairs records where required.
• Record the outcome as alive or deceased.
• Where deceased, identify the need for engagement with the plaintiff or representative regarding executor information or further processing requirements.
• Validate claimant details against available system and file information.
• Flag matters where claimant details, mortality outcome or representative information require follow-up.

Queries

For further information on the role, contact Nolonwabo on 083 651 0569

Click here top apply

Human Resource Specialis

Job Category: Skilled

Job Type: 8 Months Contract

Location: Midrand

Salary: R95 675pm

Closing Date: 06 August 2026

PRIMARY PURPOSE OF THE JOB:

Responsible for achieving the specialised service objectives, engaging, and collaborating with line
management to implement specialised priorities into Human Resource activities.
Collaborates proactively with Line Management and HR colleagues to ensure specialised services
objectives are delivered effectively and consistently to a high-quality standard.

REQUIRMENT SPECIFIC TO THE JOB:

Qualifications:

• NQF Level 8 qualification in Industrial Psychology/Personnel Management/Humanities

SPECIFIC REQUIRMENTS:

• Flexibility to work overtime, when necessary

Experience:

• Minimum 5 years’ experience as a HR Practitioner or similar role.
• Specialised experience of more than 3 years

Training:

Sound Knowledge and
understanding of:

• Organisational Design
• Organisational Development
• Organisational Improvement
• Workforce Planning
• Job Analysis
• Management and Leadership
• Performance Improvement
• Solution Design
• Business Process Engineering
• Talent Management
• On-boarding
• Change Management
• Employee Value Proposition
• Wellness
• Performance Management
• Succession Management
• Learning and Development

Knowledge:

• Knowledge of the Railway Safety Regulator Act
• Knowledge of Specialised Human Resource Management and
  Development solutions
• Knowledge of Strategic Specialised Solutions
• Knowledge of Employee Value Proposition
• Knowledge of Change Management
• Knowledge of Performance Management
• Knowledge of Succession Management
• Knowledge of Learning and Development

Key Performance Areas (KPA’s)Optimise Specialised
Offerings

Conduct research into specialised
human resource trends and
developments

• Organisational Development
• Organisational Improvement
• Management and Leadership
• Performance Improvement
• Solution Design
• Business Process Engineering
• Talent Acquisition
• Talent Management
• On-boarding
• Change Management
• Employee Value Proposition
• Employee Wellness
• Performance Management
• Succession Management
• Learning and Development
• Other HR Specialist functions as dictated by business needs
• Compare existing offerings to the identified trends and developments
• Modify existing offerings to ensure that offerings are cutting edge
• Communicate offerings to the relevant role players for implementation
• Implement the optimised solutions within the client base

Design Solutions

• Receive a request for the development of a solution and analyse to determine the nature of the solution; or
• The need for a solution is identified during operational output
• Organisational Development
• Organisational Improvement
• Workforce Planning
• Job Analysis
• Management and Leadership
• Performance management and Improvement
• Solution Design
• Business Process Engineering
• Talent Management, including Talent Acquisition
• On-boarding
• Change Management
• Employee Value Proposition
• Employee Wellness
• Succession Management
• Learning and Development
• Other HR Specialist solutions as dictated by business needs
• Liaise with the relevant role players to determine the exact needs and to compile a specification
• Conduct an impact study to determine the possible effect on the current- and associated products and services/systems
• Conduct a feasibility study to determine the cost of the implementation of the solution
• Develop a solution in accordance with the needs and requirements; or
• Source the solution from the relevant role players
• Implement the solution in accordance with policies and procedures
• Document the solution for future reference purpose
• Client Solution
• 100% Client Satisfaction
• Intervention Evaluation Outcomes

Facilitate Interventions

• Identify the need for an intervention according to business requirements; or
• Receive a request for the facilitation of an intervention and analyse to determine the nature and extent of intervention; or
• An intervention is arranged in accordance with the annual schedule
• Organisational Development
• Organisational Improvement
• Job Analysis
• Management and Leadership
• Performance Improvement
• Solution Design
• Business Process Engineering
• Talent Management, including
  Talent Acquisition
• On-boarding
• Change Management
• Employee Value Proposition
• Wellness
• Performance Management
• Succession Management
• Learning and Development
• Other HR Specialist interventions as dictated by business needs
• Analyse/determine the request for the intervention to determine the best suitable methodology to be utilised; or
• Define the objectives of the intervention in accordance with the stated needs and requirements
• Secure the appropriate resources in accordance with the nature of the intervention
• Intervention material
• Venue
• Finance
• Audio visual aids
• Posters/banners
• Compile the intervention material in accordance with the objectives and requests.
• Distribute pre-intervention material to the attendants where applicable
• Facilitate the event in accordance with the stated objectives and the decided methodology; or
• Contract the services of an external service provider to facilitate the intervention
• Continuously evaluate the intervention in the most appropriate methodology to ensure that the objectives are achieved
• Additional intervention is effected where applicable
• Evaluate the intervention to ensure that the quality management objectives are achieved
• Inform the relevant role players of the outcome of the intervention
• Document the outcomes of the event for future reference purposes
• Follow-up on intervention deliverables to ensure that objectives are achieved

Manage Projects

• Receive a Project Management requirement for specialised services and analyse to determine the project management deliverables; or
• Receive a request for the management of a project and analyse to determine the project management deliverables; or
• A project is allocated as part of a broader project; or
• Project management is required in accordance with implementation priorities
• Project Types
• Organisational Development
• Organisational Improvement
• Job Analysis
• Management and Leadership
• Performance Improvement
• Solution Design
• Business Process Engineering
• Talent Management
• On-boarding
• Change Management
• Employee Value Proposition
• Wellness
• Performance Management
• Succession Management
• Learning and Development
• Other HR Specialist projects as dictated by business needs
• Plan and scope the project in accordance with generally accepted project planning methodology
• Man days
• Deliverables
• Target dates
• Resource requirements
• Budgetary requirements
• Execute deliverables in accordance with the project plan; or
• Escalate the execution of deliverables to the relevant role players for completion
• Monitor progress to ensure that the project is delivered within the allocated time frame
• Any possible deviances in performance are identified, managed, and reported to ensure timeous delivery
• The deliverables are signed-off on completion of the project in accordance with the initial project deliverable statement
• Compile the project closure documentation (configuration document) in accordance with the standardised project documentation

Provide Specialist Support

• Receive and analyse a request to determine the nature and extent of the support to be provided; or
• The need for provision of support is identified during the execution of outputs
• Organisational Development
• Organisational Improvement
• Job Analysis
• Management and Leadership
• Performance Improvement
• Solution Design
• Business Process Engineering
• Talent Management
• On-boarding
• Change Management
• Employee Value Proposition
• Wellness
• Performance Management
• Succession Management
• Learning and Development
• Other HR Specialist functions as dictated by business needs
• Diagnose the problem to determine the appropriate action
• Provide information
• Provide possible solutions
• Conduct research to develop a solution
• Provide/develop a solution according to the needs and requirements
• Test the solution to ensure that the diagnosed problem is resolved
• Implement the solution in accordance with procedures and ensure that the solution is functional
• Document the solution in accordance with policies and procedures in the standardised format where necessary
• Submit the resolution document to the document management system for future reference purposes
• Provide feedback to the relevant role players

For further information on the role, contact Mzwandile at 083 805 1591

Click here top apply

Officer: Claims Audit

Job Category: Skilled

Job Type: 12 Months Contract

Location: Hatfield

Salary: R 434 656 pa

Closing date: 12-Aug-2026

Purpose of the Job:The Officer: Claims Audit is responsible for conducting comprehensive backlog claim audits to determine claim status, verify claimant and system information, identify outstanding information and dependencies and recommend further handling of the file to the correct workstream in line  with the findings.

Qualifications

• Bachelor’s Degree/Advanced Diploma in Public Administration/Business Management/ Quality Assurance/Compliance/Legal related qualification.

Experience

• Relevant 3 years’ Quality Assurance experience in the Claims administration related environment.

KEY PERFOMANCE AREA

Validation of Merits and liability status

• Check whether merits have been assessed and record the outcome.
• Check whether merits documentation is available on file.
• Identify outstanding merits documentation required before referral.
• Recommend referral to the Merits and Investigation stream and where merits remain outstanding or require clarification.

Litigation status and stage review

• Check whether the file has a summons.
• Confirm whether the summons is defended.
• Confirm the State Attorney allocated where available and confirm if the trial date has been set.
• Recommend referral to the litigation stream where litigation remain outstanding or require clarification.

Medical assessment, general damages and HPCSA review

• Check whether the medical unit has assessed the file.
• Determine whether the seriousness of injuries was assessed.
• Verify whether general damages were offered and settled.
• Confirm whether there is proof of company rejecting general damages.
• Confirm whether HPCSA records are maintained on file where applicable.
• Refer the file to medical for further assessment.

Settlement readiness assessment

• Check whether earnings information has been obtained, including payslips, tax returns and confirmation of highest level of education.
• For minors, check whether school reports are available.
• Confirm whether all expert reports are on file.
• Confirm whether any additional expert reports are required.
• Review and mark the file as ready for actuarial assessment where requirements are met.

For further information on the role, contact Mzwandile at 083 805 1591

Click here top apply

SPECIALIST: EMPLOYEE WELLNESS SERVICES

Job Category: Skilled

Job Type: 1 Year Fixed-Term Contract

Location: Pretoria

Salary: R771 969.00 per annum (negotiable)

Closing date: 4 August 2026

Purpose of the Job

Reporting to Manager: Employee Wellness Services, the responsible incumbent is accountable to develop and implement programmes and interventions that aligns the workforce with key business strategic objectives and initiatives.

Requirements

Qualification

• Bachelor’s Degree/ Advanced Diploma in Social Work/ Occupational Health Nursing qualification.
• Registration with South African Nursing Council or South African Council of Social Service Proffesionals.
• The following certificates to be added advantage:
• Certification in Wellness and EAP.
• Certification in HIV/ AIDS in the workplace.

Experience

Relevant 5 – 7 years’ experience in Employee Wellness Programme and management of incapacity and ill-health or primary healthcare or occupational healthcare environment.

Technical, Managerial, and behavioural competencies

• Communication.
• Network and Alliances
• Planning, Organising and Coordinating
• Ethics and Values
• Client Service Orientation
• Change management
• Conflict management
• Policy conceptualisation and formulation
• Risk Management
• Programme/ project management
• Stakeholder development and relations
• Reporting
• Knowledge of Employee Wellness Initiatives and Programmes.
• Knowledge of relevant Legislation and Regulations.
• Ability to identify health risks and determine appropriate actions.
• Critical thinking.
• Assertive.
• Communication (Written and Verbal).
• Microsoft office Packages.

Key Performance Areas

Ensure Implementation, Develop, and Evaluate Change Management Programmes and Initiatives

• Serve as an “agent of change” in support of new organizational initiatives and model teamwork in all interactions.
• Lead and manage change through the development of implementations strategies for behaviour and change stress resistance management and reinforce adoption of those changes.
• Propose and implement a change management model that is suitable for the organization’s dynamics

Ensure Implementation of Programmes to Mitigate the Risk or HIV/AIDS and related Health Issues

• Design interventions to foster positive behaviour in the organization.
• Implement Behavioural Change Models and HIV/AIDS Knowledge Programmes make recommendations and ensure that these are adhered to.
• Facilitate diversity management in order to improve individual and workgroups.

Identify and Address Issues that Affect the Overall Health and Wellness of the Organisation including, Productivity, Morale, Efficiency and Effectiveness, Morale and Turnover

• Identify issues which impact on the organization’s workforce and design responsive strategies.
• Manage and ensure the effective implementation of organizational transformation initiatives.
• Assist in the facilitation of team dynamic interventions.
• Manage Health Risks and Disease Management Programmes.
• Coordinate Health Risk Assessments.
• Market and communicate RAF Wellness Programmes.
• Provide First Aid.

Identify and Address Occupational Health and Safety

• Manage health risks and disease management Programmes.
• Manage Occupational sites.
• Support Regional Mangers and Managers in addressing Health and Wellness issues.

Provide Employee Counselling and Capacity Building

• Provide internal employee counseling, debriefing and crisis management.
• Provide Capacity Building to management and employees on behavioral problems in the workplace.
• Provide and monitor employees with alcohol, substance abuse and victims of abuse.
• Facilitate referral pathways to external service providers

Coordination of Sport and Recreation Activities

• Provide support to the Sporting Committee in organizing games.
• Liaise with National Sporting Committee.
• Ensure safekeeping of RAF Sporting equipment.
• Provide First Aid during games.

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Reporting

• Prepare and submit Public relations reports as and when required to provide progress updates and/or inform management decisions.
• Develop functional reporting systems for management, projects or performance reporting.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.

Queries

For further information on the role, contact Mzwandile or Nolonwabo: 083 805 1591 or 083 651 0569

Click here top apply

Receptionist

Job Category: Skilled

Job Type: Permanent

Location: Gauteng

Salary: R 244 732.00 pa

Closing date : 04 August 2026

Purpose of the Job: Reporting to the Manager: Customer Care, the successful incumbent is accountable to coordinate front desk activities by ensuring a pleasant welcoming and outgoing of company visitors and attending to telephone queries.

Qualifications and Experience

• Matric or Grade 12 certificate.
• Relevant 1 year experience in similar environment.

Technical and behavioral competencies required

• Planning, organisation and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation.
• Computer literacy.
• Knowledge of company policies and procedures.
• Presentable and professional.
• Proficiency in English and preferably one other official language.
• Good communication skills.
• Good interpersonal skills.

KEY PERFOMANCE AREAS

Attend to Queries

• Assists claimants who visit the company in establishing the status of their claim.
• Assists claimants to complete the necessary documentation on how to lodge their claims by explaining the claims process.
• Providing information relating to claims process and procedure.
• Responds to telephonic enquiries.

Ensure that the Front Desk is Receptive

• Receive all visitors at the front desk by greeting and welcoming them.
• Establish who the visitors are and informs the appropriate person of visitor or visitors.

Switchboard Administration

• Attend to switchboard calls.
• Direct callers to the relevant departments or employees.
• Assist callers with non-operational enquiries
• Receives booking requests for consultation rooms and makes booking on the system.

For further information on the role, contact Mzwandile: 083 805 1591

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We wish you all the best with your applications