Investigator – 29 September 2026

To apply, check the email at the end of the posts and all the best with your applications

Location: 1x Location:
Mpumalanga, Nelspruit

Reference: PPSA 02/01/2026

Basic Salary: R487 197.00 plus
benefits for not legally qualified
candidates and R526 488.00 per
annum plus benefits for legally
qualified candidates

ROLE OVERVIEW

The appointed candidate will report to Senior Investigator and will
be responsible for conducting investigations and complaints
relating to maladministration within state organs and parastatals.
This will include investigating allegations of abuse or unjustifiable
exercise of power, improper conduct, and undue delays by
individuals performing public function.

COMPETENCIES, SKILLS AND KNOWLEDGE

Knowledge of Good Governance principles • Excellent negotiation,
mediation and conciliation skills (Alternative Dispute Resolution) •
Legal research skills • Legal interpretation • Knowledge of Case
Management or similar computerised management system • Good
general and Report writing skills • Project Management skills •
Forensic investigation skills will be an advantage • Effective general
management and administration skills in addition to above • Ability to
timeously resolve queries and finalise investigations, and make
appropriate recommendations to effectively address
maladministration and correct service delivery failures • Legal
research and interpretation of statutes • Production of high quality
reports • Must have strong ability to initiate hearings, gather
information and evidence • The position requires individuals who are
objective, impartial and initiative • Must be able to deal with
complaints, resolve, rectify, make presentations and generally act
without fear, favour or prejudice

REQUIREMENTS

A degree or National Diploma in any of the following fields:
Law/Auditing/Forensic Accounting/Forensic Investigations• Minimum
three (3) years Investigation experience and/or Forensic
Investigations and Forensic Auditing • Good understanding of
legislative prescripts that give mandate to Public Protector SA •
Computer literacy • Understanding of Public Service Administration •
Knowledge and application of Case Management System (CMS) or
other computer management systems • Knowledge of auditing or
investigation techniques • A valid driver’s license • Fluency in English
and other official language relevant to the Province/Region

ATTRIBUTES

Respect • Transparency and • Accountability • Courtesy• Team player

• Integrity

KEY RESPONSIBILITIES AND DUTIES

INVESTIGATIONS

• Conduct investigations on maladministration,
  undue delay and conduct failure using various
  investigation techniques in accordance with
  PPSA service standards
• Prepare Investigation Plans for each allocated
  matter
• Apply Alternative Dispute Resolution (ADR)
  process to resolve reported complaints
• Keep complainants informed of the progress of
  the investigation
• Prepare letters, memos and reports and submit
  to the supervisor within timelines set in the
  investigation plan
• Draft Investigations and closing reports

STATISTICAL REPORTING

• Submit prescribed accurate and complete
  monthly and quarterly statistical reports to the
  supervisor
• Ensure the case management system is updated
  for accurate reporting

CUSTOMER SERVICES

• Keep complainants informed of the progress of
  the investigation
• Adhere to PPSA Service Standards

Enquiries: Mpumalanga: Ms V Shongwe @ tel (013) 752 8543

Note: All those candidates who previously applied for the position need to re-apply.

Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable.
The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.

All successful candidates will have to undergo security clearance and vetting, and competency assessment will be conducted.

Shortlisted candidates will be required to submit their portfolios of evidence (POE’s).
The Public Protector South Africa reserves the right not to fill the vacancies. Correspondences will be limited to the short-listed candidates. Should you not be contacted within two (2) months, please consider your application to be unsuccessful.

Applications must be accompanied by a covering letter with a detailed CV, three (3) contactable references, recently certified (within six (6) months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License and ID document.

Applications not complying with the above will be disqualified.

The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representativity (race, gender and disability). Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representativity in the Institution.

Applications quoting the relevant job title and reference number on the subject line must be submitted to the following email address: Applications02pprotect.org

CLOSING DATE: 02 OCTOBER 2026
@ 16:30

We wish you all the best with your applications