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Customer Support Representative – Digital Services
Customer Support Representative – Digital Services125 Dallas Avenue, PretoriaApply Now
Workplace Type:
On-site
Location:
125 Dallas Avenue, Pretoria
Job Type:
Permanent
Salary Range:
R 12,000 – R 15,000 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Customer Service
Experience Level:
Intermediate
Contact Email:
talent@intercare.co.za
Applications Open:
2 Oct 2026
Closing Date:
As soon as possible
Application Duration:
17:25 Minutes
About the Role
Role Description
The purpose of the position is to act as the first line of support for customers within Intercare’s Online Health Services, effectively managing enquiries, scheduling appointments, and facilitating seamless communication between patients and healthcare professionals.
CRITICAL OUTPUTS
- Greet and engage with customers in a friendly, professional, and empathetic manner.
- Listen actively to customers’ concerns and provide accurate information.
- Respond promptly to customer enquiries.
- Provide information about pricing and payment methods.
- Help customers navigate the online platforms, troubleshoot technical issues, and provide step-by-step guidance for using the service effectively.
- Act as a liaison between patients and healthcare professionals, relaying messages and facilitating communication as needed.
- Collaborate with patients and healthcare professionals to schedule appointments.
- Ensure that patient data is handled in compliance with relevant privacy regulations, such as POPIA.
- Maintain and update patient information, medical history, and records in a secure and organized manner.
Role Requirements
- Minimum: Grade 12
- Previous experience in a customer focused service environment, e.g. reception, call-centre will be advantageous.
- Exposure to digital customer engagement platforms is an advantage.
- Knowledge of medical terminology and healthcare processes is an advantage
- Intermediate digital and computer proficiency
- Advanced verbal and written communication skills
- Customer service orientation and team player
- GoodX system experience will be advantageous
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
To ensure your application is valid and securely processed, please apply exclusively through our official channels at intercare.co.za or my.wamly.io
Click here to apply
Junior Financial Accountant
Junior Financial Accountant125 Dallas Avenue, PretoriaApply Now
Workplace Type:
On-site
Location:
125 Dallas Avenue, Pretoria
Job Type:
Permanent
Industry:
Hospital & Healthcare
Job Function:
Accounting / Auditing
Experience Level:
Experienced
Contact Email:
talent@intercare.co.za
Applications Open:
2 Oct 2026
Closing Date:
23 Oct 2026
Application Duration:
13:25 Minutes
About the Role
Role Description
The successful candidate will be responsible for supporting the effective and accurate accounting function of the business, including financial reconciliations, month-end processes, financial reporting and general accounting administration.
CRITICAL OUTPUTS
- Perform accounting functions for the business, including the preparation of monthly financial management reports.
- Perform financial analysis and provide relevant financial information as assigned by the Group Financial Manager.
- Perform monthly expense and balance sheet reconciliations.
- Review monthly financial results and ensure the accuracy of financial statements, including preparing accruals and adjustments where required.
- Perform general ledger reconciliations, including bank, suspense and interdepartmental accounts.
- Manage and reconcile subsidiary ledger accounts, including debtors and creditors.
- Verify supporting documentation for validity, accuracy and completeness.
- Capture payments and receipts accurately on the accounting system.
- Manage system interface exceptions and resolve discrepancies.
- Assist with month-end and year-end account closure processes.
- Assist with the preparation and reconciliation of payroll data and statutory submissions.
- Manage and account for petty cash.
- Assist with audit requests and the preparation of audit files.
- Utilise the accounting system to process transactions, maintain the general ledger and prepare financial reports.
Role Requirements
- Grade 12 / Matric.
- BCom Accounting, Accounting degree/diploma or relevant accounting qualification.
- 2–3 years’ relevant accounting experience.
- Experience in financial accounting and reconciliations.
- Experience with month-end and year-end processes.
- Good working knowledge of accounting principles and practices.
- Experience working with an accounting/ERP system.
- Good computer literacy, particularly Microsoft Excel.
- Experience in a healthcare or corporate environment will be advantageous.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
To ensure your application is valid and securely processed, please apply exclusively through our official channels at intercare.co.za or my.wamly.io
Click here to apply
Admin Coordinator: Waterstone Medical and Dental Centre
Admin Coordinator: Waterstone Medical and Dental CentreSouth AfricaApply Now
Workplace Type:
On-site
Location:
South Africa
Job Type:
Permanent
Salary Range:
R 17,620 – R 28,500 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Administrative
Experience Level:
Experienced
Contact Email:
talent@intercare.co.za
Applications Open:
2 Oct 2026
Closing Date:
30 Oct 2026
Application Duration:
26:40 Minutes
About the Role
Role Description
The Admin Coordinator is a junior management role responsible for supporting practice operations. The role acts as second-in-charge and assumes operational responsibility in the absence of the Practice Manager.
CRITICAL OUTPUTS
- Assess billing information and ensure correctness.
- Actively maintain stock management processes.
- Regularly maintain and review GOODX and SWITCH system set-up.
- Manage main receptionist staff members and rostering.
- Ensure maintenance of office equipment.
- Ensure that all accounts are properly followed up.
- Effective problem identification by utilizing the age analysis.
- Daily cash–up control and banking processes.
- Managing of all patient accounts and all functions relating to it.
- Responsible for managing the practice in the absence of the practice manager.
Role Requirements
- Minimum qualification: Grade 12
- A degree or diploma will be advantageous
- 2-3 Years’ experience within office administration environment
- Previous experience within the healthcare industry advantageous
- GoodX system experience will be advantageous
- Computer proficiency essential
- MS Office 365 experience will be advantageous
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
To ensure your application is valid and securely processed, please apply exclusively through our official channels at intercare.co.za or my.wamly.io
Click here to apply
Practice Manager: Walmer Medical & Dental Centre
Practice Manager: Walmer Medical & Dental CentreWalmer Heights, GqeberhaApply Now
Workplace Type:
On-site
Location:
Walmer Heights, Gqeberha
Job Type:
Permanent
Salary Range:
R 27,040 – R 46,800 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Management
Experience Level:
Experienced
Contact Email:
talent@intercare.co.za
Applications Open:
2 Oct 2026
Closing Date:
As soon as possible
Application Duration:
26:40 Minutes
About the Role
Role Description
CRITICAL OUTPUTS
- Build and manage relationships between the Health Professionals and the Company.
- Ensure the implementation of processes is conducive to customer satisfaction.
- Identify improvement areas and implement initiatives to ensure continued levels of customer service.
- Ensure sound operational practices aligned with the operating model of the Organisation.
- Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
- Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
- Facilitate the implementation of revised operational processes by applying sound change management principles.
- Initiate and drive practice specific best operating practice in line with policies and procedures.
- Ensure that resources are available and operational to provide a productive work environment.
- Ensure all monthly and annual deadlines are adhered to.
- Proactive communication regarding to changes and initiatives to key stakeholders.
- Ensure adherence to ethical and clinical standards to achieve legislative compliance.
- Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
- Ensure legislative requirements are met for registration purposes to all required bodies.
- Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
- Implement a local business strategy aligned to the national operational strategy of the company.
- Continuous monitoring and analysing of operational costs and turnover.
- Provide timeous feedback regarding budgetary deviances.
- Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
- Proof of management of operational costs in line with budget.
- Manpower Planning ensuring adequate and effective staffing levels.
- Development of team members to ensure business efficiency in conjunction with performance management.
- Support and facilitate Human Capital initiatives and processes including Industrial Relations.
- Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.
Role Requirements
- Minimum requirement: Matric Certificate.
- Bachelors degree or similar qualification will be an advantage.
- Healthcare industry experience would be an advantage.
- Basic understanding of labour legislation, financial and change management principles.
- Computer proficiency (MS Office 365).
- A minimum of 3 years experience in a management role.
- Drivers License and own transport.
- Business focused and vision orientated.
- Emotional Intelligence including high level of empathy.
- Inspirational leadership influence and competence.
- Planning, organizing and controlling skills.
- Assertiveness and diplomacy.
- Integrity.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
To ensure your application is valid and securely processed, please apply exclusively through our official channels at intercare.co.za or my.wamly.io
Click here to apply
Practice Manager: Bedfordview Medical and Dental Centre
Practice Manager: Bedfordview Medical and Dental Centre41 Van Buuren Road, GermistonApply Now
Workplace Type:
On-site
Location:
41 Van Buuren Road, Germiston
Job Type:
Permanent
Salary Range:
R 27,040 – R 46,800 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Management
Experience Level:
Experienced
Contact Email:
talent@intercare.co.za
Applications Open:
2 Oct 2026
Closing Date:
As soon as possible
Application Duration:
26:40 Minutes
About the Role
Role Description
CRITICAL OUTPUTS
- Build and manage relationships between the Health Professionals and the Company.
- Ensure the implementation of processes is conducive to customer satisfaction.
- Identify improvement areas and implement initiatives to ensure continued levels of customer service.
- Ensure sound operational practices aligned with the operating model of the Organisation.
- Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
- Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
- Facilitate the implementation of revised operational processes by applying sound change management principles.
- Initiate and drive practice specific best operating practice in line with policies and procedures.
- Ensure that resources are available and operational to provide a productive work environment.
- Ensure all monthly and annual deadlines are adhered to.
- Proactive communication regarding to changes and initiatives to key stakeholders.
- Ensure adherence to ethical and clinical standards to achieve legislative compliance.
- Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
- Ensure legislative requirements are met for registration purposes to all required bodies.
- Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
- Implement a local business strategy aligned to the national operational strategy of the company.
- Continuous monitoring and analysing of operational costs and turnover.
- Provide timeous feedback regarding budgetary deviances.
- Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
- Proof of management of operational costs in line with budget.
- Manpower Planning ensuring adequate and effective staffing levels.
- Development of team members to ensure business efficiency in conjunction with performance management.
- Support and facilitate Human Capital initiatives and processes including Industrial Relations.
- Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.
Role Requirements
- Minimum requirement: Matric Certificate.
- Bachelors degree or similar qualification will be an advantage.
- Healthcare industry experience would be an advantage.
- Basic understanding of labour legislation, financial and change management principles.
- Computer proficiency (MS Office 365).
- A minimum of 3 years experience in a management role.
- Drivers License and own transport.
- Business focused and vision orientated.
- Emotional Intelligence including high level of empathy.
- Inspirational leadership influence and competence.
- Planning, organizing and controlling skills.
- Assertiveness and diplomacy.
- Integrity.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
To ensure your application is valid and securely processed, please apply exclusively through our official channels at intercare.co.za or my.wamly.io
Click here to apply
Receptionists – Primary Care
Receptionists – Primary CareSouth AfricaApply Now
Workplace Type:
On-site
Location:
South Africa
Salary Range:
R 10,540 – R 15,810 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Customer Service
Experience Level:
Intermediate
Contact Email:
talent@intercare.co.za
Applications Open:
2 Oct 2026
Closing Date:
As soon as possible
Application Duration:
18:35 Minutes
About the Role
Role Description
At Intercare, receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you’re a passionate self-starter, this position is a great opportunity for you.
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
Role Requirements
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage diversity of thought, and we welcome people to build and add to our culture.
Click here to apply
Enrolled Nurse Auxiliary – Hospitals
Enrolled Nurse Auxiliary – HospitalsSouth AfricaApply Now
Workplace Type:
On-site
Location:
South Africa
Job Type:
Permanent
Industry:
Hospital & Health Care
Job Function:
Health Care Provider
Experience Level:
Intermediate
Contact Email:
talent@intercare.co.za
Applications Open:
1 Oct 2026
Closing Date:
As soon as possible
About the Role
Role Description
The purpose of the role is to perform all nursing duties in accordance to the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures to ensure quality patient care in line with outcome based principles.
CRITICAL OUTPUTS
- Work within scope of practice, maintaining competency and escalating concerns.
- Implement outcome-based nursing per policies and legislation.
- Support therapeutic and multi-disciplinary activities for patient outcomes.
- Ensure accurate documentation and maintain patient confidentiality.
- Facilitate smooth patient flow and address customer complaints.
- Build productive relationships with stakeholders.
- Adhere to financial policies and ensure accurate charging of medicines.
- Maintain stock and comply with OHS waste disposal regulations.
- Report equipment failures to ensure safety.
Role Requirements
REQUIREMENTS
- Grade 12 (Matric) / NQF 4.
- Registration with SANC required.
- At least 2 – 3 years’ experience.
- Computer Proficiency
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage diversity of thought, and we welcome people to build and add to our culture.
Click here to apply
Confirmations Clerk – Hospitals
Confirmations Clerk – HospitalsSouth AfricaApply Now
Workplace Type:
On-site
Location:
South Africa
Job Type:
Permanent
Salary Range:
R 11,000 – R 14,000 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Administrative
Experience Level:
Entry Level
Contact Email:
talent@intercare.co.za
Applications Open:
1 Oct 2026
Closing Date:
As soon as possible
Application Duration:
20:35 Minutes
About the Role
Role Description
The purpose of the role is to ensure that all patients admitted have valid medical aid authorisation, complete admission documentation, and accurate billing information to support seamless clinical and financial processes.
CRITICAL OUTPUTS
- Ensure all scheduled admissions have valid medical aid authorisation prior to admission.
- Proactively contact patients before admission to communicate admission, discharge, and payment rules.
- Confirm ICD-10 and CPT-4 codes with medical aids in line with admission schedules.
- Consolidate and verify admission documentation prior to capturing by Admissions Clerks.
- Communicate with healthcare professionals regarding patient benefits, limits, and authorisation requirements.
- Support case managers with authorisation extensions, length-of-stay updates, and audit preparation.
- Capture and update patient, doctor, and admission data accurately and timeously on hospital systems.
- Communicate payment requirements clearly and ensure required payments are collected prior to admission.
- Attend to uncomplicated account and authorisation queries and escalate complex matters appropriately.
- Maintain strict compliance with Intercare policies, processes, confidentiality, and data security standards.
- Identify, report, and escalate process deviations or system issues within required timelines.
- Support reception, admissions, and cashier areas to ensure operational continuity when required.
Role Requirements
- Minimum Grade 12 / NQF 4 qualification
- Atleast 2 years’ experience in a hospital admissions
- Strong attention to detail and problem-solving ability
- Fluent communication in English
- Computer literacy
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
Click here to apply
Registered Nurses – Primary Care
Registered Nurses – Primary CareSouth AfricaApply Now
Workplace Type:
On-site
Location:
South Africa
Job Type:
Permanent
Salary Range:
R 24,000 – R 37,000 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Healthcare Provider
Experience Level:
Intermediate
Contact email:
talent@intercare.co.za
Applications open:
29 Sept 2026
Closing date:
As soon as possible
Application Duration:
15:15 Minutes
About the Role
Role Description
The purpose of the position is to perform all nursing duties in accordance to the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Maintain emergency trolley in accordance with company policies and procedures.
- Ensure effective maintenance of schedule 5 and higher drug register according to DoH regulations
- Ensure that the disposal of Medical waste and human tissue is in accordance to OHS Regulations.
- Assume responsibility for the opening and lock-up of the branch.
- Effectively attend to customer complaints and escalate to Practice Manager where applicable.
Role Requirements
REQUIREMENTS
- Grade 12
- Minimum Qualification: Diploma/Degree in nursing leading to qualification as Registered Nurse
- 2-3 years experience within a supervisory position advantageous
- Computer proficiency (MS Office) essential
- SANC Registration as Registered Nurse
WORKING HOURS
This role operates strictly during standard daytime hours, including weekends and public holidays, with no night shifts required.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
Click here to apply
Junior Programme Manager
Junior Programme Manager125 Dallas Avenue, PretoriaApply Now
Workplace Type:
On-site
Location:
125 Dallas Avenue, Pretoria
Job Type:
Permanent
Salary Range:
R 70,000 – R 85,000 (Monthly)
Industry:
Hospital & Healthcare
Job Function:
Strategy / Planning
Experience Level:
Manager
Contact Email:
talent@intercare.co.za
Applications Open:
25 Sept 2026
Closing Date:
24 Oct 2026
Application Duration:
17:15 Minutes
About the Role
Role Description
At Intercare, we are committed to delivering innovative healthcare solutions that improve patient experiences and operational excellence. We are looking for a highly motivated Junior Programme Manager to oversee and coordinate cross-functional projects across the business, ensuring successful delivery, governance, stakeholder alignment and business readiness.
KEY RESPONSIBILITIES
- Maintain an integrated view of all cross-functional projects, including priorities, timelines, dependencies, and delivery progress.
- Identify, manage and monitor project dependencies and interfaces across teams and business functions.
- Proactively anticipate risks, constraints and bottlenecks, escalating issues with recommended solutions.
- Ensure operational readiness and minimise business disruption during project implementations and go-lives.
- Collaborate with executives, business leaders, project teams and external partners to drive successful programme outcomes.
- Lead and develop the Digital Development Team, aligning capacity and priorities with organisational objectives.
- Establish and maintain programme governance frameworks, delivery standards, reporting structures and benefit realisation processes.
Role Requirements
- Bachelor’s degree in Business, Project Management, Information Systems or a related field.
- Minimum of 5 years’ experience coordinating multiple projects or programmes, including managing technical teams.
- Strong knowledge of programme management, project governance, dependency management and risk mitigation.
- Proven ability to lead cross-functional initiatives and influence stakeholders at all levels of the organisation.
- Experience working with project planning, reporting and portfolio management tools.
- Excellent analytical, communication, stakeholder engagement and problem-solving skills.
- Experience in healthcare, regulated environments, Agile/SAFe frameworks or digital transformation programmes will be advantageous.
If your personal purpose aligns with our mission and your values fit our value system, please apply. We encourage Diversity of Thought and welcome individuals who can contribute to and enrich our culture.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
To ensure your application is valid and securely processed, please apply exclusively through our official channels at intercare.co.za or my.wamly.io
Click here to apply
We wish you all the best with your applications
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