NSFAS Jobs - 04 November 2026 - Vacancies with Collen

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Chief Executive Officer

The following vacancy exists at NSFAS in Cape Town
Position Chief Executive Officer Type 5 Year Fixed Term Contract
Vacancy No 13 of 2026/27 Department & Unit Office of the Chief Executive
Officer

POSITION OVERVIEW:
Reporting to the NSFAS Board, the Chief Executive Officer provides ethical, strategic and operational
leadership to ensure effective delivery of the NSFAS mandate. The CEO is accountable for institutional
performance, sound governance, financial sustainability, regulatory compliance, organisational
transformation and reliable, student-centred services.

KEY ACCOUNTABILITIES
Strategic leadership and delivery of the mandate

Translate the NSFAS mandate and Board-approved strategy into funded plans, effective
operations and measurable results, with timely reporting on performance, risks and corrective
action.
Governance, risk, compliance and accountability

Ensure ethical governance, effective risk management, internal controls and compliance with
the PFMA, applicable legislation, King IV and Treasury requirements, with prompt resolution of
audit findings
Financial stewardship and operational performance
As accounting officer, ensure sound budgeting, financial sustainability, transparent use of
resources, efficient operations and effective procurement and control systems.
Student-centred funding and beneficiary success
Ensure timely, reliable funding and beneficiary services, working with institutions and
stakeholders to improve student access, progression, completion and post-study outcomes.
Digital transformation, data and innovation
Lead digital transformation, systems integration, data governance, cybersecurity and
responsible analytics to improve controls, turnaround times and beneficiary experience.
Institutional turnaround, people and culture
Lead institutional turnaround, business continuity and a high-performance, ethical culture
through strong executive leadership, accountability and succession planning.
Stakeholder engagement and public trust
Build trusted relationships with government, institutions, oversight bodies, student organisations
and the public through credible representation and transparent, evidence-based
communication.
Resource mobilisation and strategic partnerships
Mobilise complementary funding through strategic partnerships, donors and development
finance institutions, and report outcomes to the Board

RESPONSIBILITIES:
Develop, monitor, improve and measure governance, risk and compliance practices

Create a fit for purpose organisational structure
Oversee the overall organisational policy development
Document, communicate and manage related policies
Assess, audit and improve risk, compliance and governance practices
Identify key controls and establish risk mitigation procedures
Improve forensic practices
Improve organisational Governance, Risk and Compliance awareness and provide value adding
services
Improve organisational values
Identify, assess and prioritize risk
Report on risks
Remain current and stay abreast on risk, compliance and governance requirements
Monitor and lead the implementation of the organisational audit plan.
Formulate organisational policies and strategies relating to best practice
Research, draft and implement appropriate organisational strategies, policies and procedures
in relation to NSFAS’ environment.
Act as a strategic partner by engaging with stakeholders to achieve strategic objectives
Incorporate relevant legislation into NSFAS’ strategy
Develop the Annual Performance Plan for NSFAS
Analyse and make recommendations on the impact of long-range growth initiatives, planning,
and introduction of new strategies and regulatory actions
Provide strategic direction for the whole organisation.

Implement the NSFAS mandate and strategic vision of the Board.

Implement the NSFAS mandate NSFAS-wide
Ensure the achievement of NSFAS mandate
Implement the strategic vision of the Board NSFAS-wide.
Formulate, implement, and monitor the organisational operational plan and budget
Develop the business plan for NSFAS
Develop the budget for NSFAS
Conduct weekly executive meetings and produce an executive report on the progress made in
terms of operational plans
Provide feedback to executives in terms of deliverables and outcomes in one-on-one meetings.
Manage strategic risks with the Business Units
Manage the budget and delivery of APP
Identify and supply resources required to deliver the APP
Develop a business budget in line with departmental objectives
Comply with internal policies in all budget-related activities
Oversee all operations and business activities related to the achievement of the APP
Evaluate NSFAS’ financial, operational, and sales and marketing structures to plan for continual
improvements and a continual increase of operating efficiencies

Manage stakeholder relationships

Lead the strategic positioning of NSFAS and promote the organisation with internal and
external stakeholders
Manage and influence relationships and service level agreements made with internal and
external stakeholders
Develop, implement, and maintain a stakeholder engagement plan
Communicate effectively and establish credibility throughout NSFAS
Communicate effectively with the Board as an effective developer or solutions to business
challenges.
Compliance Monitoring & Evaluation
Support risk plan and mitigations, compliance standards and audit plan and implementation of
the Committee Secretariat function is within the EE Act and legislation
Maintain the governance register
To monitor compliance by adhering to applicable laws and regulations, committee decisions
and resolutions.
Perform functions as per the NSFAS Act.
Manage and administer the affairs of the NSFAS under the authority of the board
Perform the functions determined by the Board
Supervise the employees of NSFAS; and
Account for the assets and liabilities of NSFAS
Perform accounting officer responsibilities as per the PFMA Act.
Perform all responsibilities as per the accounting officer responsibilities set out in the Public
Finance Management Act, no 1 of 1999.
Board Committee reporting.
Develop reports on the NSFAS value chain practices to the Board Committee and the
Board.
Submit policies for review and adoption
Report on audit and risk issue identified in NSFAS and controls put in place.
Lead Digital Transformation and Innovation
Develop and monitor implementation of the digital transformation roadmap

Oversee automation of funding disbursement, compliance tracking, and customer service
systems
Drive adoption of data and AI-enabled service delivery tools
Drive Organisational Turnaround and Cultural Transformation
Implement and track turnaround plan milestones
Lead institutional culture change aligned with values of accountability, service, and ethics
Establish a crisis management and recovery protocol
Restore Public Trust and Institutional Reputation
Proactive media and public engagement
Transparent reporting and citizen engagement strategies
Stakeholder trust index or sentiment analysis
Institutional Accountability, Ethics, and Clean Governance
Oversee internal controls and compliance with King IV and PFMA
Monitor consequence management and whistleblower channels
Report quarterly to Board and AGSA
Resource Mobilisation and Strategic Fundraising
Identify and secure alternative funding streams to supplement government allocations
Develop and implement a resource mobilisation strategy targeting public-private partnerships,
donor organisations, and impact investors
Strengthen relationships with strategic funding stakeholders, including National Treasury,
SETAs, and development finance institutions
Integrate fundraising targets into the annual performance plan (APP)
Student Retention, Throughput, and Graduate Outcomes
Develop and implement strategies to improve student retention and graduation rates among
NSFAS beneficiaries
Collaborate with higher education institutions to track academic performance and provide early
warning support
Oversee development of wraparound student support models (e.g. mentorship, digital
inclusion, psychosocial services)
Monitor and report on NSFAS-linked graduate employability outcome

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 8 qualification in Business Management, Finance, Public Administration or a related
field;
10 years of working experience within a large-scale entity.
5 years at Executive level in a large, complex or regulated organisation.
Strong stakeholder-management experience;
Experience in public-private partnerships, strategic donor engagement or intergovernmental
relations.
Familiarity with integrated performance-management systems, balanced scorecards and
impact-measurement tools.
Experience engaging with public-trust institutions or entities operating under significant public
scrutiny.
Preferred
NQF Level 9 qualification Business Management, Finance, Public Administration or a related
field;
10 years at Executive level in a large, complex or regulated organisation.
Professional registration in their respective SAQA accredited body.
Leadership Competencies
Strategic and visionary leadership
Operational excellence and business acumen
Sound judgement, decision-making and problem-solving
People leadership and performance management
Financial and resource management
Stakeholder engagement, influence and negotiation
Data-driven analysis and performance oversight
Innovation, adaptability and change leadership
Emotional intelligence and strong interpersonal effectiveness

REMUNERATION & BENEFITS
Remuneration Package:
Total Cost to Company per annum inclusive of all benefits and company contributions.
PLEASE NOTE
Closing date: 13 November 2026

Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. The response must be addressed to
the following email address: jobs@nsfas.org.za

The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds
with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2
months from the closing date, please consider your application unsuccessful. Appointments will be
made in line with the NSFAS Employment Equity goals and targets

Core Business Executive

The following vacancy exists at NSFAS in Cape Town
Position Core Business Executive Type & Grade 5 Year Fixed Term
Contract
Vacancy
No 14 of 2026/27
Department &
Unit
Core Business
Operations

POSITION OVERVIEW:
The Core Business Executive is accountable for the operational service delivery and will lead the
design, integration and execution of student applications, eligibility decisions, funding allocations,
disbursements, ongoing student support, institutional servicing, query resolution and value-added
services. The role coordinates people, processes, technology, data and institutional interfaces to
achieve approved service standards, funding-cycle milestones and organisational performance targets
within the Core Business Department.

KEY ACCOUNTABILITIES

Translate the NSFAS strategy, Annual Performance Plan and approved funding policies into an
integrated operations strategy, annual operational plan and measurable service-delivery targets.
Lead and continuously improve end-to-end core operations across applications, funding
decisions, payments, student support, institutional servicing and query resolution.
Drive operational performance through clear measures for turnaround times, processing
accuracy, service availability, backlogs, payment timeliness and query resolution.
Ensure operational readiness and business continuity during critical funding-cycle periods,
supported by tested capacity, contingency, incident escalation and recovery arrangements.
Sponsor digitisation, automation and process optimisation in partnership with technology,
finance, risk and other enabling functions.
Maintain an effective operational control environment, including compliance monitoring, fraudrisk mitigation, issue escalation and implementation of audit and risk actions.
Lead the development and implementation of student funding guidelines and core operational
policies.
Build productive service arrangements with universities, TVET colleges, government
stakeholders, service providers and internal business units.
Provide accurate, timely and decision-focused reporting to the Chief Executive Officer, Executive
Committee, relevant Board committees and the Board.
Lead a high-performing operations function, including organisational design, workforce capacity,
performance management, capability development, budget management and procurement
oversight.
Fulfil delegated financial management responsibilities in accordance with the PFMA, Treasury
Regulations, the NSFAS delegation of authority framework and other applicable prescripts

RESPONSIBILITIES:
Lead and optimise end-to-end core business operations to deliver NSFAS products and services
in accordance with approved policy, service standards, internal controls and organisational
performance commitments.

Create a fit-for-purpose departmental structure.
Oversee the overall organisational policy development.
Document, communicate and manage related policies.
Assess, audit and improve risk, compliance and governance practices.
Identify key controls and establish risk mitigation procedures.
Improve forensic practices.
Improve organisational governance, risk and compliance awareness and provide value-adding
services
Identify, assess and prioritize risk.
Report on risks
Remain current and stay abreast of risk, compliance, and governance requirements.
Monitor and lead the implementation of the organisational audit plan.

Translate the NSFAS strategy, Annual Performance Plan and approved funding policies into an
integrated operations strategy, annual operational plan, implementation roadmap and
measurable service-delivery targets across the student funding value chain

Contribute to the development of the organizational strategic plan and annual performance plan
Develop plans to realize the organizational strategy and set specific medium- and long-term
objectives.
Support the planning, development, and execution of “strategic initiatives”.
Develop departmental key performance indicators (KPIs) and departmental operational plan
(DOPs)
Monitor the achievement of departmental KPIs and DOPs and maintain the related supporting
evidence
Provide strategic guidance and recommendations to the Executive Officer, EXCO and Board
Policy development
Annually lead the development of student funding policy (funding guidelines)
Lead the development of core business operational policies
Contribute to the development of all organizational policies
Actively participate in the pursuit of policy recommendations and improvement projects.
Ensure NSFAS strategies and policies are executed in the best long-term interest of the
organisation.

Lead, integrate and continuously improve the Core Business Operations function to ensure
coordinated execution across applications, funding decisions, disbursements, ongoing student
support, institutional servicing and query resolution.

Provide strategic direction to the core business department
Prepare and monitor departmental budget
Monitor and report to the Management Committee and Board on Operations progress against
both NSFAS Strategic Plan, NSFAS APP and Operations APP outputs.
Continuously review and monitor the departmental structure
Contribute to the development and review of the organizational structure
Ensure the unit is adequately capacitated within budgetary constraints
Facilitate individual performance contracts of staff within the unit and ensure every member
within the unit has a performance contract
Ensure that the unit meets all the operational and statutory reporting requirements
Ensure regular departmental meetings
Coach and mentor subordinates
Lead and facilitate innovative solutions to effectively and efficiently deliver the mandate of the
department
Ensure there is continuous professional development and training in the department
Lead the procurement requirements of the department
Liaise with other support departments or business units within the organization
Develop a sound internal control environment of the department
Prepare and lead the implementation of audit action plans
Lead the human resources management aspects of the department
Ensure there is collaborate work environment within and between departments that is inclusive
of all stakeholders (internal and external to NSFAS

Maintain an effective operational control environment across the student funding value chain,
including control ownership, compliance monitoring, fraud-risk mitigation, issue escalation and
timely implementation of agreed audit and risk actions, in collaboration with the relevant
assurance functions.

Work with the Governance, Risk and Compliance Executive to develop and implement the
department compliance calendar and risk register.
Lead the identification of departmental risks and risk mitigation plans
Contribute to the identification of organizational risks and mitigation plans
Ensure the department meets governance and compliance requirements.
Provide updates and reports to the Executive Committee, Board and relevant sub-committees in
accordance with the organizational risk and compliance framework and its requirements.
Interpret applicable Legislation, Regulations and Codes to achieve required compliance.
Actively drive fraud management within the department.
Ensure compliance with operational controls across the value chain
Establish and monitor end-to-end operational performance measures, including turnaround
times, processing accuracy, service availability, backlog levels, payment timeliness, queryresolution times and student and institution service outcomes. Implement corrective action where
performance deviates from approved standards or funding-cycle milestones
Student and Institutions query resolution
Establish, monitor and manage student and query institutional resolution mechanism
Monitor trends on queries and implement mitigating system and processes to address recurring
issues
Build data and insight capabilities that enables better understanding of the students, our
environment and institutions
Lead operational readiness and business continuity for critical funding-cycle periods, including
applications, registration, funding decisions and payments. Ensure that capacity, contingency
arrangements, incident escalation, recovery plans and stakeholder communication protocols are
tested and maintained
Knowledge management
Ensure that the department has a robust document retention and management mechanism
Contribute in the organizational knowledge management repository
Sponsor the digitisation, automation and continuous improvement of core operational processes
in partnership with information and communication technology, finance, risk and other enabling
functions. Ensure that system changes are governed by clear business requirements, process

Fulfil delegated financial management responsibilities in accordance with the PFMA, Treasury
Regulations, the NSFAS delegation of authority framework and other applicable prescripts

Perform all responsibilities as per the Public Finance Management Act, no. 1 of 1999 (as per
Annexure A).
Manage Stakeholder relations
Identify key external stakeholders for the department and points of interface with stakeholders
Develop departmental stakeholder plan in collaboration with the Stakeholder Management Unit
Engage key stakeholders in collaboration with the stakeholder unit
Contribute to the development of the organizational stakeholder strategy
Jointly and collaboratively manage NSFAS reputation and brand value
Engage critical stakeholders proactively, and in response to unforeseen challenges
Proactively engage institutions on approved NSFAS plans and implications for them.
Identify and maintain key partnerships and collaborations with private entities and
intergovernmental entities and departments
Manage and provide guidance on operations finances
Develop departmental budget
Contribute to the development of organizational budget
Develop departmental procurement plan
Monitor spending against the budget
Monitor the implementation of the departmental procurement plan
Implement cost containment measures for the department
Avoid and document fruitless and wasteful expenditure
Avoid and document instances of irregular expenditure
Institute consequence management where these expenditures have been incurred
Provide effective financial control within the department,
Board Committee reporting
Provide accurate, timely and decision-focused reports to the Chief Executive Officer, relevant
Board committees and the Board on operational performance, service-delivery risks, fundingcycle readiness, material incidents, control effectiveness, audit actions and required executive or
governance interventions.
Submit policies for review and adoption
Report on audit and risk issues identified in Operations and controls put in place.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 8 in Business Administration, Operations Management, Engineering, Commerce,
Public Management, Finance or a related field relevant to large-scale service-delivery
operations.
A recognised SAQA aligned executive or professional qualification in operations management,
programme management, service management, process improvement, risk management or
business continuity.
Experience in a public institution, funding organisation or banking institution.
10 years of experience within Operations a large-scale entity.
5 years as an Operations Executive or equivalent in a large, complex or regulated organisation.
Comprehensive knowledge of the legislative, regulatory, governance and accountability
requirements applicable to Schedule 3A public entities, including the PFMA, Treasury
Regulations and relevant public-sector governance prescripts.
Demonstrated executive capability in operating-model design, service management, process
optimisation, digital transformation, data-led decision-making, large-scale change leadership,
business continuity, crisis management, contract and supplier performance management, and
complex transaction and payment environments.
Understanding of higher education policy imperatives and development requirements, together
with working knowledge of strategic planning and budgeting.
Knowledge of the Financial Intelligence Centre Act, channel management and complex payment
functions.
Preferred
NQF Level 9 in Business Administration, Operations Management, Engineering, Commerce,
Public Management, Finance or a related field relevant to large-scale service-delivery
operations.
15 years of experience within Operations a large-scale entity year’s progressively
10 years as an Operations Executive or equivalent in a large, complex or regulated organisation

Leadership Competencies

Strategic and visionary leadership
Operational excellence and business acumen
Sound judgement, decision-making and problem-solving
People leadership and performance management
Financial and resource management
Stakeholder engagement, influence and negotiation
Data-driven analysis and performance oversight
Innovation, adaptability and change leadership
Emotional intelligence and strong interpersonal effectiveness

REMUNERATION & BENEFITS
Total Cost to Company per annum inclusive of all benefits and company contributions

PLEASE NOTE:
Closing date: 13 November 2026

Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. Application must be sent via email
address: jobs@nsfas.org.za.

Chief Financial Officer

The following vacancy exists at NSFAS in Cape Town
Position Chief Financial Officer Type 5 years fixed term contract
Vacancy No 14 of 2026/27 Department & Unit Finance

POSITION OVERVIEW:
The Chief Financial Officer will provide strategic financial leadership and safeguard NSFAS resources,
ensuring sustainable funding, sound governance, effective controls and accurate reporting. The role
advises the Chief Executive Officer, Board and oversight authorities on financial sustainability, risk and
performance ensure compliance with financial management legislation, policies, and regulations.

KEY ACCOUNTABILITIES:
Financial strategy and sustainability:

Develop and execute an integrated financial strategy aligned with the NSFAS mandate,
ministerial priorities and approved plans.
Lead medium- and long-term modelling for bursaries, loans, administration costs and recoveries,

Bursary and loan financial management:

Provide financial oversight across the student funding value chain, from allocation and
commitment to disbursement, institutional settlement, reconciliation, reporting and close-out.
Oversee loan accounting, collections, recoveries, impairment methodology and portfolio
performance.

Budgeting, treasury and liquidity:

Lead annual and medium-term budgeting, cash-flow planning, banking, investments, working
capital and liquidity management.
Ensure allocations are aligned with policy, enrolment assumptions, operational capacity and
Treasury requirements.
Financial reporting, controls and audit:
Ensure complete, accurate and timely monthly, quarterly and annual reporting in accordance
with GRAP and applicable frameworks.
Maintain audit-ready records, lead year-end close and drive sustainable resolution of internal
and external audit findings.
PFMA governance, risk and compliance:
Support the Board as accounting authority and the CEO in discharging financial-management
responsibilities under the PFMA, Treasury Regulations and the NSFAS Act.
Ensure financial risks, control breaches and irregular, fruitless and wasteful expenditure are
detected, assessed, reported and remediated.
Supply chain and value for money:
Provide executive oversight of procurement planning, contract financial controls, supplier
payment and value-for-money analysis.
Promote procurement that is fair, equitable, transparent, competitive and cost-effective.

Finance systems, data and transformation:

Own the integrity of financial master data, interfaces, reconciliations and reporting across
student funding, institutional, banking, procurement and general-ledger systems.
Lead standardisation, automation, analytics and system modernisation.
Leadership and stakeholder management:
Build a capable, ethical and performance-driven finance function.
Provide decision-ready reports to executive and governance structures and manage
relationships with DHET, National Treasury, Auditor-General South Africa, institutions, funders,
banks, the National Credit Regulator and other relevant parties.
Board Committee reporting
Develop reports on the Finance value chain practices to the Office of the CEO, Board Committee
and the Board.
Submit policies for review and adoption
Report on audit and risk issue identified in Finance and controls put in place.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 8 qualification in relevant field.
Chartered Accountant (South Africa) designation, with current SAICA membership in good
standing
10 years’ experience managing the Finance division/unit of a large-scale entity responsible for
financial strategy, budgeting, treasury, reporting, supply chain management, audit, internal
controls and enterprise financial systems
5 years as a Chief Financial Officer or equivalent in a large, complex or regulated organisation.
Strong public-sector or public-entity experience, with practical knowledge of the PFMA, Treasury Regulations, GRAP, governance requirements and audit remediation.

Preferred

NQF Level 9 qualification in relevant field.
15 years’ experience managing the Finance division/unit of a large-scale entity responsible for
financial strategy, budgeting, treasury, reporting, supply chain management, audit, internal
controls and enterprise financial systems
10 years as a Chief Financial Officer or equivalent in a large, complex or regulated organisation.

Leadership Competencies

Strategic and visionary leadership
Operational excellence and business acumen
Sound judgement, decision-making and problem-solving
People leadership and performance management
Financial and resource management
Stakeholder engagement, influence and negotiation
Data-driven analysis and performance oversight
Innovation, adaptability and change leadership
Emotional intelligence and strong interpersonal effectiveness

REMUNERATION & BENEFITS
Remuneration Package: Total Cost to Company per annum inclusive of all benefits and company
contributions

PLEASE NOTE
Closing date: 13 November 2026

Student Support Divisional Manager

Position Student Support Divisional Manager Type & Grade Permanent, D4
Vacancy
No 24 of 2026/27 Department &
Unit
Core Business,
Student Support

POSITION OVERVIEW:
Develop, monitor, and maintain NSFAS policies, operation plans, systems and procedures that drive the
efficient and effective implementation of the core business strategy in relation to the Student Support
Division.

RESPONSIBILITIES:
Policy, Systems & Procedure Development

Development, monitoring, and management of the NSFAS policy(ies), guidelines, and
procedures across multiple operations department disciplines in line with the student-centric
model.
Manage the processes of the regionalisation of operations, queries management, and student
services to maximise the student experience.
Manage the maximisation of student expectations with the NSFAS ongoing student support programmes.
Manage the stakeholder challenges that emanate from the ongoing student support value chain
Manage and develop instruments to track the implementation of the ongoing student support
programmes

Core Strategic Objectives Development

Lead and manage the implementation of the ongoing student support strategic plans
Lead and manage the implementation of the key performance indicators (KPIs) and operational
plans of the unit.
Lead and manage the maintenance of business processes and procedures that verifies data
integrity across the subunits of ongoing student support.
People Management & Ethical Leadership
Manage and/or delegate participation in the recruitment and selection of unit vacancies in line
with EE targets.
Delegate ongoing student support programmes to relevant subunits for implementation.
Lead and manage the unit team to achieve the set and agreed programmes.
Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS
Values
Lead and manage the individual performance contracting and review process for subunits.
Lead and manage all disciplinary matters of subunits related to performance and conduct issues
Stakeholder Management & Relationships
Oversee the utilisation and implementation of the ongoing student support policies, processes,
efficiency channels and databases to resolve stakeholder queries and complaints.
Collaborate with internal stakeholders to enable the ongoing student support programmes.
Manage and delegate the sharing of accurate and reliable data and information to ongoing
student support units and institutions of higher learning for the smooth student experience.
Manage the Publication and updating of the details of NSFAS ongoing student support.
Project Management & Leadership
Manage and supervise the projects to address identified needs as per the student support
strategy.
Analyse and interpret project reports on completion of the project to evaluate return on
investment and to inform decision-making in the unit.
Budget optimisation
Forecast for unit core administration activities and projects.
Expenditure in line with core activities and projects.
Manage payment of ongoing student support service providers in line with institutions verified
registration details.
Compliance monitoring & evaluation
Lead and manage the plans and processes of verification, compliance, registration and
deregistration data to support the mandate of the ongoing student support with legislation.
Lead and manage the plans and processes that support the implementation of identified key
controls and established risk mitigation procedures.
Analyse and improve the audit, risk, and compliance outlook.
Lead and manage the implementational audit plan.
Reporting & Accountability
Provide monthly, quarterly reporting pertaining to ongoing student support programmes.

DESIRED SKILLS AND EXPERIENCE
Page 4 of 5
Minimum requirements:

NQF Level 8 in Commercial, Legal, Business Administration, Information Systems, or related
fields
Computer literacy – Intermediate MS Package Suite
Driver’s License.
10 Years’ experience in the general various operations units of which 5 should be at the senior
management level.
Advanced project management Skills.
Advanced Knowledge of the higher education sector
Experience in the application management programmes.
Experience in the student development programmes.
Preferred
NQF Level 9 in Commercial, Legal, Business Administration, Information Systems or related
fields
Computer literacy – Advanced MS Package Suite
Driver’s License.
15 Years’ experience in the general operations of which 10 should be at the management level
in the higher sector.
Advanced project management skills.
Advanced knowledge of the higher education sector.

Skills and Competencies:

Strategic and visionary
Project Management
Page 5 of 5
Interpersonal Skills
Data Analysis
Presentation Skills
Goal orientation skills
Influential and advocacy
Systems and IT flair
Stakeholder Management
People Management

REMUNERATION & BENEFITS
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE:
Closing date: 13 November 2026

Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. Application must be sent via email
address: jobs@nsfas.org.za

Application Support Divisional Manager

Position Application Support Divisional Manager Type & Grade Permanent, D4
Vacancy
No 23 of 2026/27 Department &
Unit
Core Business,
Application Support

RESPONSIBILITIES:
Policy, Systems & Procedure Development

Development, monitoring, and management of the NSFAS policy(ies), guidelines, and
procedures across multiple operations department disciplines in line with the student-centric
model.
Manage the processes of the applications and evaluations, appeals, disability, student account
management and exceptions to maximise the student experience.
Manage the maximisation of student expectations with the NSFAS applications support programmes
Manage the stakeholder challenges that emanate from the applications support value chain.
Manage and develop instruments to track the implementation of the ongoing applications
support programmes
Develop the overall student funding value chain and ensure the processes are student centric.

People Management & Ethical Leadership

Manage and/or delegate participation in the recruitment and selection of unit vacancies in line
with EE targets.
Delegate applications support programmes to relevant subunits for implementation.
Lead and manage the unit team to achieve the set and agreed programmes.
Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS
Values
Lead and manage the individual performance contracting and review process for subunits.
Lead and manage all disciplinary matters of subunits related to performance and conduct issues.
Stakeholder Management & Relationships
Oversee the utilisation and implementation of the applications support policies, processes,
efficiency channels and databases to resolve stakeholder queries and complaints.
Collaborate with internal stakeholders to enable the successful resolution of applications support
programmes.
Manage and delegate the sharing of accurate and reliable data and information to ongoing
student support units and institutions of higher learning for the smooth student experience.
Manage the publication and updating of the details of NSFAS application support.
Project Management & Leadership
Manage and supervise the projects to address identified needs as per the Applications support
strategy.
Analyse and interpret project reports on completion of the project to evaluate return on
investment and to inform decision-making in the unit.

Compliance Monitoring & Evaluation

Lead and manage the plans and processes of verification, compliance, registration, and
deregistration data to support the mandate of the student account management.
Lead and manage the plans and processes that support the implementation of identified key
controls and established risk mitigation procedures.
Analyse and improve the audit, risk, and compliance outlook.
Lead and manage the implementational audit plan.
Information & Knowledge Management
Collaborate with stakeholders to build systems that enable the management of data obtained
from different sources.
Collaborate with stakeholders to use their experience, education and understanding to obtain
knowledge from this information.
Reporting & Accountability
On unit strategic KPIs progress
On the unit operational plan progress
On strategic stakeholders’ issues and interventions management
On internal and external audit and risk
On any other work in the mandate of the application support unit

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 8 in Commercial, Legal, Business Administration, Information Systems, or related
fields
Page 4 of 5
Computer literacy – Intermediate MS Package Suite
Driver’s License.
10 Years’ experience in the general various operations units of which 5 should be at the senior
management level.
Advanced project management Skills.
Advanced Knowledge of the higher education sector
Experience in the application management programmes

Preferred

NQF Level 9 in Commercial or related fields
Computer literacy – Advanced MS Package Suite
Driver’s License
15 Years’ experience in the general operations of which 10 should be at the management level
in the higher sector.
Advanced project management skills
Advanced knowledge of the higher education sector.
Skills and Competencies:
Strategic and visionary
Project Management
Interpersonal Skills
Data Analysis
Presentation Skills
Goal orientation skills

REMUNERATION & BENEFITS
Total Cost to Company per annum inclusive of all benefits and company contributions.

PLEASE NOTE:
Closing date: 13 November 2026

Interested applicants must complete and submit an Employment Application Form available on the
NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst
other things the vacancy name/position title you are responding to, copies of academic qualifications,
Identity Document, and names of three contactable referees. Application must be sent via email
address: jobs@nsfas.org.za.

Student Support Accommodation Manager

Position
Student Support
Accommodation Manager Type & Grade Permanent, D1
Vacancy No 22 of 2026/27 Department & Unit Operations, Student
Accommodation

POSITION OVERVIEW:
To manage the student accommodation application and query process efficiently, ensuring adherence
to relevant policies and procedures, including overseeing a centralised query handling mechanism and
leading dispute resolution processes
RESPONSIBILITIES:
Policy, Systems and Procedure Implementation.

Ensure all student accommodation query and dispute processes comply with institutional policies
and standards.
Maintain and improve systems and procedures that support an effective, centralised query
handling mechanism.
Promote consistent policy application across all team activities.
Core Strategic/Operations Objectives Implementation
Oversee and manage all student accommodation application queries, ensuring accurate and
timely responses aligned with institutional policies.
Implement and manage a centralised query tracking and resolution system to ensure consistent
service delivery.
Lead the dispute resolution process related to student accommodation applications and
allocations.
Ensure strict adherence to relevant accommodation policies, guidelines, and regulatory
requirements.
Manage, coach, and develop a team responsible for handling student accommodation queries
and related services.
Collaborate with internal stakeholders, such as residence offices and student services, to ensure
smooth query flow and resolution
Provide regular performance and compliance reports to the Senior Manager.
Identify opportunities to improve processes, systems, and customer experience within student
accommodation support
People Management & Ethical Leadership
Lead the direct reports by setting clear goals, providing coaching, performance feedback, and
development opportunities.
Promote ethical behaviour, integrity, and a culture of compliance across the team.
Manage workloads to balance operational demands with employee well-being and growth

Project Management & Leadership

Manage projects aimed at improving the student accommodation query process and systems.
Lead initiatives to enhance dispute resolution frameworks and student support mechanisms.
Monitor project progress and ensure delivery within agreed timelines and quality standards.
Budget Optimisation
Support financial planning for the query and support team, ensuring efficient use of resources.
Monitor operational expenditure related to student accommodation support activities.
Identify cost-saving or efficiency opportunities that do not compromise service quality
Compliance Monitoring and Evaluation
Monitor adherence to policies, regulations, and service standards within student accommodation
support activities.
Conduct regular audits and evaluations of query handling and dispute resolution effectiveness.
Implement improvements based on findings to reduce risks and enhance service compliance
Reporting and Accountability
Prepare and present regular and ad hoc reports to the Senior Manager on student
accommodation query volumes, resolution rates, dispute outcomes, and team performance
Ensure accountability for meeting key service delivery and compliance targets.
Drive continuous improvement based on data insights and stakeholder feedback

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

NQF Level 7 qualification in Social Sciences, Business Administration, Property, or related field
Driver’s License
5 years’ experience in managing student services, customer support, or accommodation
functions, preferably in a higher education environment.
3 years supervisory experience
Strong working knowledge of policy adherence and dispute resolution processes
Preferred
NQF Level 8 qualification in Social Sciences, Business Administration, Property, or related field
Driver’s License
Over 8 years’ experience in managing student services, customer support, or accommodation
functions, preferably in a higher education environment.
5 years supervisory experience
Strong working knowledge of policy adherence and dispute resolution processes
Skills and Competencies
Analytical
Problem Solving
Critical Thinking
Communication
Customer-Service Orientation
Data Analysis
Conflict resolution
Product knowledge
Quality Assurance
Adaptability

PLEASE NOTE
Closing date: 13 November 2026

Senior Developer X 2

Position Senior Developer X 2 Type & Grade Permanent, D1
Vacancy No 12 of 2026/27 Department & Unit ICT, System Support and
Digital Development

POSITION OVERVIEW:
The main purpose of the job is to design, develop (coding, unit testing, implementing software
enhancements, 3rd level support) software applications and to build different layers of the infrastructure
according to business needs.

Policy, Systems & Procedure Implementation

Analyse existing system to identify areas for improvement.
Design infrastructure/deployment strategies of the application.
Conduct code reviews of colleagues’ work.
Analyze and translate requirements created by business analysts into a solution architecture.
Review and grade applications against design standards and principles.
Ensure that logs are maintained to determine what component of the system is failing and the
cause(s) thereof.
Release the systems to the testing team.
Provide testable, scalable, and efficient systems.
Analyze existing system to identify areas for improvement.
Design infrastructure/deployment strategies of the application.
Conduct code reviews of colleagues’ work.
Analyze and translate requirements created by business analysts into a solution architecture.
Review and grade applications against design standards and principles.
Ensure that logs are maintained to determine what component of the system is failing and the
cause(s) thereof.
Release the systems to the testing team.
Provide testable, scalable, and efficient systems.
Maintain software quality standards and best practice principles.
Design java applications and code that meet business requirements with appropriate functional
and non-functional requirements.
Develop java applications and code used by the student center model.
Delivery of software development in compliance with an SDLC process.
Ensure all code produced has unit and integration tests and are functional.
Participate in design session and ensure code has been reviewed before it moves to the release
branch.
Ensure to it that the code produced goes to production and works as expected.
Ensure adequate logging at correct log levels.

Core Strategic/Operations Objectives Implementation

Maintain efficiency of Java applications and code.
Ensure the best possible performance, quality and responsiveness of the applications.
Identify bottlenecks and bugs.
Create solutions to these bottlenecks and bugs.
Help maintain code quality, organisation and automatization.
Continuously evolve the current systems and architecture landscape including the proactive
management of technical debt.
Resolve reported production incidents in stipulated timelines.
Improve code quality and security where flaws have picked up.
Identify an appropriate communication channel to share requests with 3rd parties.
Suggest the appropriate communication channel to the infrastructure team to communicate with
3rd parties.
Agree with the 3rd party on a suitable request and response structure.
Identify where the current system is lagging.
Ensure that the system meets all business requirements
Ensure that all standard design factors are maintained.
Identify which components of the system are missing to meet business needs.
Identify server requirements to determine which server would be suitable to run the application
depending on its load.
Analyse the logs on the system and on the servers to see why a certain operation/function has
not been actioned.
Conduct investigation on system crashed.
Place issue in backlog for resolution.
Refer important issues to the testing or infrastructure team.
People Management & Ethical Leadership
Commit to the performance contracting and review process in a timely manner.
Abide by the NSFAS Code of Conduct. Standards of behaviour and ethical principles that all
NSFAS employees must adhere to, in order to maintain the integrity and reputation of the
Organization
Familiarize with the code and ensure that their actions and behaviour are in line with its
principles at all times.
Maintaining confidentiality, avoiding conflicts of interest, and treating colleagues and
stakeholders with respect and professionalism
Stakeholder Management & Relationships
Ensure effective communication and smooth operation of activities. Software development team
point of contact for project resources, consultants, service providers, responding to queries and
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complaints, and providing necessary information to stakeholders.
Responsible for disseminating relevant information to stakeholders such as technical
documentation, applications architecture, technical understanding of applications/systems to
enable knowledge sharing.
Communicate updates, changes, and other important information related to systems or
applications, ensuring that stakeholders are informed and up to date.
Provide input towards internal audits for the unit and work with the auditor general when
needed. Ensuring that all records, processes, and procedures are accurate, up-to-date, and
compliant with internal policies and external regulations.
Participate in NSFAS wide service delivery efforts through partnership, engagement,
collaboration, and seeking and sharing of information as required.
Collaborate with other departments and stakeholders to improve service delivery, seeking
feedback, and sharing relevant information to improve overall organizational performance.
Ensuring that all requests are logged, prioritized, and responded to in a timely and effective
manner, keeping management informed of progress.
Engage with colleagues using team dynamics, strong interpersonal skills, be able to work
collaboratively with colleagues, and foster a positive and productive work environment
Project Management & Leadership
Support the Project Manager with all the internal and external ICT related projects in the unit
Ensuring compliance with the implementation of project requirements
Support the project team and aid to ensure that projects are adhered to. Work closely with other
team members to ensure that compliance is maintained.
Ability to effectively communicate with stakeholders, ensuring that all relevant information is disseminated promptly and accurately. Demonstrate strong software development skills to
enable project execution and other project-related documentation.
Compliance Monitoring & Evaluation
Assist in formal submissions of documents to the unit, timely and in compliance with legal or
process requirements.
Identify potential risks and implement appropriate risk management strategies.
Stay up to date with ICT Governance legislative compliance requirements and ensure that all
policies and procedures are adhered to accordingly
Information & Knowledge Management
Conducting research and analysis to identify the information and data requirements of the ICT
department and the talent acquisition team.
Collaborating with ICT team members and talent acquisition team members to understand their
data and information needs and requirements.
Identifying and evaluating various software tools and systems that can be used to store,
manage, and analyse data and information related to talent acquisition.
Coordinating with the ICT team to implement and configure the selected software tools and
systems.
Reporting & Accountability
Organizing and maintaining accurate records: responsible for keeping track of schedules,
appointments, and deadlines. Creating and maintaining a filing system for documents, reports,
and other important information.
Preparing reports on a regular basis, this could include tracking expenses, monitoring progress
on projects, and analysing data.
Page 7 of 9
Managing budgets: responsible for managing budgets and ensuring that expenses are within
budget. This requires keeping track of expenses and reconciling accounts.
Monitoring progress on tasks and projects: It is important to keep track of tasks and projects,
including deadlines and progress updates. Ensure that everything is on track and that deadlines
are met.
Providing feedback and suggestions for improvement: have a unique perspective on the
organization and may be able to identify areas where improvements can be made. Providing
feedback and suggestions for improvement can help to make the organization more efficient and
effective

DESIRED SKILLS AND EXPERIENCE
Minimum Qualification requirements:

NQF level 7 in Information technology, Computer science or other relevant qualification
8 years’ experience in a similar role, including systems designs.
8 years’ experience with Java developer
Experienced in Spring boot
Experienced in agile methodology.
Knowledge of software development design patterns
Expertise developing enterprise-level web applications and RESTful APIs using Microservices,
with demonstratable production-scale experience.
Experience in Industry standard protocols related API security including Oauth
Demonstrate strong design and programming skills using JSON, Web services, XML, XSLT,
SQL in Unix and windows environments.

Preferred

NQF level 7 in Information technology, Computer science or other relevant qualification
10 years’ experience in a similar, including systems designs.
Experience in GIT/SVN, Swagger, Rabbit MQ
Experience in creating unit test using Junit, Mockito or Power mock
Good knowledge of Microservices
Experience working with tools like Git, Maven
Experience with J2EE Web development, Eclipse/ STS.SVN/ Rest web services, JPA/Hibernate
Experience in markup language such as JSON and XML
Experience on using Quality and Security tools such as Sonar Cube

Skill and Competencies:

Problem-solving skills
Planning skills
Organising skills
Communication skills
Report writing skills
Analytical thinking
Critical thinking skills

REMUNERATION & BENEFITS
Remuneration Package:
Total Cost to Company per annum inclusive of all benefits and company contributions

PLEASE NOTE
Closing date: 13 November 2026

Data Integration Specialist

Position Data Integration Specialist Type & Grade Permanent, D1
Vacancy No 17 of 2026/27 Department & Unit ICT

POSITION OVERVIEW:
The incumbent will be responsible for the strategic planning, development, and implementation of
techniques for merging data from various sources into a cohesive, understandable, and useful format.
Ensure that data flows seamlessly between systems, maintaining data integrity and supporting the
organisations objectives

RESPONSIBILITIES:
Data Integration/Quality and Architecture

Develop and implement data integration solutions to ensure seamless flow of data between
disparate systems, databases, and applications.
Responsible for mapping data fields from source systems to target systems, transforming data
as necessary to ensure compatibility and maintain data quality.
Design build and manage ETL (Extract, Transform, Load) processes to efficiently transfer data
between systems.
Develop workflows, scripts or use ETL tools to automate data movements and transformations.
Implement processing tools to ensure data quality and integrity throughout the integration
process, including data cleansing, duplication, and validation.
Continuously monitor and optimised data integration processes to improve efficiency, reliability,
and performance, ensuring timely and accurate delivery of data to end-users
Contribute to the development of strategies to improve data integration, analysis and reporting
processed within across departments/stakeholders.
Responsible for designing and implementing data architecture that supports efficient integration,
transformation, and storage of data across various systems and platforms.
Integrate various software systems, applications, and APIs to facilitate data exchange and
interoperability across the organization

Reporting and Documentation

Provide clear and concise reports to stakeholders, highlighting key findings and
recommendations.
Responsible for documenting integration processes, configurations and workflows as well as
generating reports to track performance metrics, KPIs and compliance with SLAs.
Participation in organizational AI efforts.
Collaboration and Communication
Collaborate with cross-functional teams to understand business requirements and ensure data
integration solutions align with organizational goals.
Communicate and collaborate with data analysts, developers, and business stakeholders to
Page 3 of 6
understand data requirements and ensure alignment with business objectives.
Communicate findings and insights in a clear and understandable manner to stakeholders at
various levels.
Train end-users on basic functionality
Continuous Improvement
Stay abreast of industry trends and best practices in data integration processes and procedures.
Identify opportunities for process improvements and automation to enhance efficiency.
Risk and Compliance
Ensure that data integration activities comply with data governance policies, privacy laws and
security standards.
Evaluate internal processes for efficiency, problems, and inaccuracies.
Responsible for the handling, processing, and cleansing of data.
Identify and resolve issues within the data integration processes and infrastructure.
Monitor system performance, making adjustments as necessary to optimise operations.
Support the implementation of identified key controls and established risk mitigation procedures.
Work closely with IT and other relevant teams to address data quality issues.
Assist with policies and procedures for the collection and analysis of data.

DESIRED SKILLS AND EXPERIENCE
Page 4 of 6
Minimum requirements:

NQF Level 7 in Computer science, Information Technology or related.
6 – 8 Years’ experience in the ICT Domain of which at least 4 should be focused on Data.
Knowledge of programming languages like SQL, Python, Java, or R is valuable for manipulating
and transforming data, as well as for scripting ETL processes.
A solid understanding of data management principles, including data governance, data quality,
data modelling, and data architecture, is essential. This includes knowledge of relational
databases, data warehouses, data lakes, and ETL (Extract, Transform, Load) processes.
Experience with data warehousing concepts and technologies is important for designing,
implementing, and maintaining data integration solutions. This includes knowledge of
dimensional modelling, star and snowflake schemas, and OLAP (Online Analytical Processing)
techniques.
Understanding of data security principles and compliance regulations (such as GDPR, HIPAA, or
CCPA) is crucial to ensure that data integration processes adhere to legal and regulatory
requirements.
Experience with project management methodologies and tools can be beneficial for planning,
executing, and monitoring data integration projects, ensuring they are completed on time and
within budge

Preferred

NQF Level 8 in Computer science, Information Technology or related.
Cloud Computing Certifications
AWS Preferable/Cloud Computing
Project management Skills
Page 5 of 6
Knowledge of the higher education sector
Knowledge of SSSIS
Knowledge of data warehousing
Skills and Competencies
Data Analysis
Business Intelligence
Data warehousing
Data modelling
Analytical skills
Interpersonal skills
Problem solving & decision-making skills.
Report writing skill

PLEASE NOTE
Closing date: 13 November 2026

Click here to apply

We wish you all the best with your applications

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